11370 Courses

Customer Service bundle course teaches you everything on the Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Service related sector and your key roles within it. The training materials of this Customer Service course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

This is a masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

: The UK job market has faced significant challenges over the last year due to the pandemic and recent conflicts. Finding a niche in this competitive landscape has become tougher, but with the right Project Management skills, you can stand out. Apex Learning presents the Project Management and Operations Manager bundle, designed to guide you toward a stable, successful career. This package, complete with innovative study materials, will provide in-depth knowledge of Project Management through step-by-step lessons and tutor support. Whether you’re new or experienced, this course will help you master Project Management from basic to advanced levels. With Project Management, endless opportunities await. This course gives you a competitive edge, constantly updated to reflect industry changes. You’ll gain the expertise to lead teams, manage resources, and complete projects efficiently. The Project Management skills you acquire will drive your success, boost productivity, and help you overcome challenges. By enrolling in the Project Management bundle, you invest in roles like Project Manager, Operations Manager, and more. This bundle is your one-stop solution for success in Project Management. Whether you’re starting or advancing your career, this Project Management bundle will equip you with the skills to thrive in the field. This 20-in 1 Ultimate Operations Manager bundle consists of the following Courses: Course 01: Project Management Masterclass Course 02: Supervisor Training and Employee Management Course 03: Leadership & People Management Course 04: Decision Making in High Stress Course 05: Six Sigma & Lean Process Course 06: Ethical Leadership Principles Course 07: Strategic Planning Process Course 08: Coaching and Mentoring Course 09: HR and Payroll Administrator Course Course 10: Conflict Management and Crucial Communications Course 11: Self Confidence & Self Esteem Training Course 12: Leadership Styles Course 13: Change Management Course 14: Business Analysis Course 15: Business Law Course 16: Managing Budgets Course 17: Corporate Finance Course 18: Compliance Manager Course 19: Diploma in Management Skills Course 20: Supporting a Grieving Employee Additionally, you will get 5 other career-guided courses in this Operations Manager bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Operations Manager bundle. Why Choose this Project Management & Operation Management with Six Sigma & Lean Process Bundle? FREE Project Management & Operation Management with Six Sigma & Lean Process CPD-accredited certificate Get a free student ID card with Project Management & Operation Management with Six Sigma & Lean Process training (£10 applicable for international delivery) Lifetime access to the Project Management & Operation Management with Six Sigma & Lean Process course materials The Project Management & Operation Management with Six Sigma & Lean Process program comes with 24/7 tutor support Get instant access to this Project Management & Operation Management with Six Sigma & Lean Process course Learn Project Management & Operation Management with Six Sigma & Lean Process training from anywhere in the world The Project Management & Operation Management with Six Sigma & Lean Process training is affordable and simple to understand The Project Management & Operation Management with Six Sigma & Lean Process training is entirely online Learning Outcomes of the Project Management Bundle This career-oriented Project Management bundle will help you to: Gain the ability to excel in the role of Project Management and Operations Manager Know your responsibilities as a Project Management professional and convey your experience to others Gain excellent interpersonal and communication skills vital for Project Management Develop time and risk management skills to ensure efficiency in Project Management Understand the pros and cons of working in Project Management Adhere to the regulations and best practices in Project Management Leverage technological advancements to become more effective in Project Management Maintain high moral standards and set an example for your peers in Project Management Who is this Project Management course for? Anyone from any background can enrol in this Operations Manager bundle. Requirements This Project Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Project Management Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support