Description

Customer Service bundle course teaches you everything on the Customer Service topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.

This Customer Service bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Customer Service related sector and your key roles within it.

The training materials of this Customer Service course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of Customer Service Bundle

CPD Accredited Customer Service Course

Instant PDF certificate

Fully online, interactive Customer Servicecourse

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Enrol now in this Customer Service Bundle course to excel!

To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills.

Customer Service Curriculum

Course 01: Level 2 Diploma in Customer Service

Course 02: Public Relations

Course 03: KYC: Customer Service Agent

Course 04: Phone-Based Customer Service

Course 05: Sales: Psychology of Customers

Course 06: CRM - Customer Relationship Management

Course 07: Equality, Diversity and Discrimination

Course 08: AML & Financial Crime Prevention

Course 09: Communication and Organisational Skills

Course 10: Cross-Cultural Awareness Training

Course 11: Sales Negotiation Skills

Course 12: Psychology of Anxiety and Stress

Course 13: Digital Product Management

Course 14: Stakeholder Management

Course 15: Corporate Risk And Crisis Management

Course 16: Performance Management

Course 17: Time Management in The Workplace

Course 18: Team Management

Course 19: Business Intelligence Analyst

Course 20: Positive Psychology

Accreditation

This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

CPD

200 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics.

Requirements

No prior degree or experience is required to enrol in this course.

Career path

This Customer Service Course will help you to explore avariety of career paths in the related industry.

Certificates

Digital certificate

Digital certificate - Included

Hardcopy Certificate

Hard copy certificate - Included

Hardcopy Certificate (UK Delivery):

For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99.

Hardcopy Certificate (International Delivery):

For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Course Images

Customer Service - CPDQS Accredited Bundle Course

By Training Express

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