Name: Customer Service Symphony Course
Price: 21 GBP
Availability: InStock

<p>Unlock the secrets of CRM, PR, and Phone-Based Customer Service with this comprehensive bundle! Get ready to take your skills to the next level with 3 QLS-endorsed courses and hardcopy certificates.</p><p>In the CRM course, you'll learn everything from the basics of Customer Relationship Management to the future of CRM. The PR course will introduce you to the world of public relations and help you understand the concept, management, tactics, and ethics of PR. Finally, the Phone-Based Customer Service course will teach you the most effective communication strategies, phone etiquette, and problem-solving techniques.</p><p>In addition to these QLS-endorsed courses, you'll have access to 5 CPD-QS Accredited courses to broaden your horizons further. From KYC to Customer Service Diploma, you'll be able to refine your skills and boost your career prospects.</p><p>Whether you're just starting out or looking to take your skills to the next level, this bundle has something for everyone. So, what are you waiting for? Start your journey today!"</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Diploma in CRM at QLS Level 4</li><li><strong>Course 02:</strong> Diploma in PR: Public Relation at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 06:</strong> Patient Customer Service Training</li><li><strong>Course 07:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 08:</strong> Customer Service - Representative</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p><ul><li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul><p><strong>7 Learning Outcomes:</strong></p><ul><li>Understanding the basics of Customer Relationship Management (CRM)</li><li>Developing CRM strategies for businesses</li><li>Performing data analysis for effective CRM</li><li>Enhancing customer relationships</li><li>Managing customer complaints effectively</li><li>Gaining knowledge of the future of CRM</li><li>Understanding the concepts and management of Public Relations (PR)</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>CRM:</strong> This course focuses on the fundamental concepts of CRM and its importance in businesses. You will learn about different CRM strategies, data analysis, and ways to deepen customer relationships. The course also covers the handling of customer complaints and the future of CRM.</p><p><strong>PR</strong>: This course provides an introduction to Public Relations and covers the different concepts and practices in the field. It will teach you about the management and organisation of PR, tactics and research, and the role of social media in PR. The course also covers crisis management and ethics in PR.</p><p><strong>Phone-Based Customer Service</strong>: This course focuses on delivering excellent customer service over the phone. You will learn about communication strategies, phone etiquette, building rapport, problem-solving, and measuring customer service. The course also covers the handling of inbound and outbound calls, managing tough callers, and intra-organization dealings.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Business professionals looking to enhance their CRM skills</li><li>PR professionals seeking to expand their knowledge and skills</li><li>Customer service representatives looking to improve their phone-based customer service skills</li><li>Entrepreneurs and business owners seeking to improve their customer service processes</li><li>Job seekers looking to start a career in customer service or PR</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>CRM Manager: £30,000 - £60,000</li><li>PR Manager: £30,000 - £70,000</li><li>Customer Service Manager: £25,000 - £50,000</li><li>Business Development Manager: £35,000 - £75,000</li><li>Marketing Manager: £35,000 - £80,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

CRM, PR & Phone-Based Customer Service

General Admission

<p><strong>Overview: Financial Crime Prevention Training</strong></p><p> </p><p>In the ever-evolving landscape of global finance, the threat of financial crimes looms large. To safeguard businesses and individuals alike, we present the comprehensive 'Financial Crime Prevention Training' program. Designed to empower your team with the knowledge and skills necessary to combat financial crimes effectively, this training comprises six modules that cover the essential aspects of financial crime prevention.</p><p> </p><p><strong>Module 1: Introduction to Financial Crime Prevention</strong> Kickstarting the journey, this module provides a foundational understanding of financial crimes, their implications, and the role of prevention in maintaining the integrity of financial systems. Participants will grasp the importance of vigilance and develop a keen awareness of potential threats.</p><p> </p><p><strong>Module 2: Know Your Customer (KYC) and Customer Due Diligence (CDD)</strong> Building upon the foundation, this module delves into the critical components of KYC and CDD. Participants will learn how to establish robust customer identification processes, assess risk levels, and conduct due diligence to prevent illicit activities before they take root.</p><p> </p><p><strong>Module 3: Anti-Money Laundering (AML) Framework</strong> Unravel the complexities of money laundering and explore the comprehensive AML framework. Participants will gain insights into the regulatory landscape, reporting obligations, and best practices for implementing effective AML measures within their organizations.</p><p> </p><p><strong>Module 4: Conducting Effective Investigations</strong> Equip your team with the skills needed to conduct thorough and effective investigations. This module covers the investigative process, evidence gathering, and collaboration with law enforcement agencies, ensuring participants are adept at uncovering and preventing financial crimes.</p><p> </p><p><strong>Module 5: Risk Assessment in Financial Crime Prevention</strong> Understanding the dynamic nature of risks is key to a proactive approach. This module guides participants through the process of risk assessment in the context of financial crime prevention, helping them identify and mitigate potential threats with precision.</p><p> </p><p><strong>Module 6: Transaction Monitoring</strong> In the final module, participants will master the art of transaction monitoring. From recognizing red flags to implementing advanced monitoring techniques, this module ensures your team can detect suspicious activities in real-time, bolstering your defense against financial crimes.</p><p> </p><p><strong>Why Choose Our Financial Crime Prevention Training?</strong></p><ul><li><strong>Expert-Led Training:</strong> Our modules are curated and delivered by industry experts with extensive experience in financial crime prevention.</li><li><strong>Customizable Learning Paths:</strong> Tailor the training to suit the specific needs and roles within your organization.</li><li><strong>Real-World Case Studies:</strong> Practical insights and real-world case studies enrich the learning experience, ensuring applicability to your business context.</li><li><strong>Compliance Assurance:</strong> Stay ahead of regulatory changes with up-to-date content, ensuring your organization remains compliant.</li></ul><p> </p><p>Invest in the protection of your financial ecosystem. Our Financial Crime Prevention Training is the gateway to a secure, resilient, and compliant financial future. Contact us today to fortify your defenses against the ever-present threat of financial crimes.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Financial Crime Prevention</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Financial Crime Prevention</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Know Your Customer (KYC) and Customer Due Diligence (CDD)</h4><div><div><ul><li><div>
<span></span><h5>
Know Your Customer (KYC) and Customer Due Diligence (CDD)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Anti-Money Laundering (AML) Framework</h4><div><div><ul><li><div>
<span></span><h5>
Anti-Money Laundering (AML) Framework</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Conducting Effective Investigations</h4><div><div><ul><li><div>
<span></span><h5>
Conducting Effective Investigations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Risk Assessment in Financial Crime Prevention</h4><div><div><ul><li><div>
<span></span><h5>
Risk Assessment in Financial Crime Prevention</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Transaction Monitoring</h4><div><div><ul><li><div>
<span></span><h5>
Transaction Monitoring</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Financial Crime Prevention Training

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> AML, Corporate Finance and Financial Investigator Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Do you suspect something fishy going on with a company's finances? Are you interested in learning how to track down suspicious activity and protect yourself from financial scams? A recent study by UK Finance found that <strong>£1.2 billion</strong> was lost to fraud in the first half of 2023 alone. If you want to be part of the solution and build a rewarding career in financial investigation, this comprehensive bundle is for you!  </p><p>Our course equips you with the expertise to analyse financial data, identify red flags, and contribute to a safer financial system. You'll gain a deep understanding of <strong>financial regulations</strong>, how to identify and report suspicious activity, and the investigative techniques used to unravel financial crimes. Additionally, you'll develop practical skills in financial wellness, internal audit, <strong>financial modeling, reporting, and management</strong>, giving you a well-rounded foundation for a successful career in finance.</p><p><strong>Key Features of the AML, Corporate Finance and Financial Investigator Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our AML, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4</strong></li><li><strong> QLS Course 02: Diploma in Corporate Finance at QLS Level 4</strong></li><li><strong> QLS Course 03: Certificate in Financial Investigator Training at QLS Level 3</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Financial Wellness: Managing Personal Cash Flow</li><li><strong>Course 02:</strong> Internal audit skills</li><li><strong>Course 03:</strong> Financial Modelling Using Excel</li><li><strong>Course 04:</strong> Financial Reporting</li><li><strong>Course 05:</strong> Financial Management</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our AML, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of AML, Corporate Finance and Financial Investigator</strong></p><ul><li>Develop a comprehensive understanding of Anti-Money Laundering (AML) principles and regulations.</li><li>Analyze and interpret financial data to assess profitability during a financial downturn.</li><li>Acquire advanced investigative techniques to detect and prevent financial crimes.</li><li>Implement effective strategies for managing personal cash flow and achieving financial wellness.</li><li>Gain expertise in internal audit skills and practices.</li><li>Master financial modeling using Excel for accurate financial analysis and forecasting.</li><li>Learn the fundamentals of financial reporting and management for informed decision-making.</li></ul><p>Don't wait - enrol today and unlock your full potential in the ever-evolving world of finance!</p><p><strong>Why Choose Us?</strong></p><ul><li>Get 3 <strong>Free QLS Endorsed Certificate</strong> upon completion of AML, Corporate Finance and Financial Investigator</li><li>Get a <strong>free student ID card</strong> with AML, Corporate Finance and Financial Investigator Training program (£10 postal charge will be applicable for international delivery)</li><li>The AML, Corporate Finance and Financial Investigator is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the AML, Corporate Finance and Financial Investigator course materials</li><li>The AML, Corporate Finance and Financial Investigator comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> QLS Course 01: Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4</strong></p><ul><li>Module 01: Introduction To Money Laundering</li><li>Module 02: Proceeds Of Crime Act 2002</li><li>Module 03: Development Of Anti-Money Laundering Regulation</li><li>Module 04: Responsibility Of The Money Laundering Reporting Office</li><li>Module 05: Risk-Based Approach</li><li>Module 06: Customer Due Diligence</li><li>Module 07: Record Keeping</li><li>Module 08: Suspicious Conduct And Transactions</li><li>Module 09: Awareness And Training</li></ul><p><strong>  QLS Course 02: Diploma in Corporate Finance at QLS Level 4</strong></p><ul><li>Learn More About This Course! </li><li>Financial Analysis</li><li>Cash Forecast</li><li>Present Value</li><li>Future Value</li><li>Rate of Return and Adding Debt</li><li>Risk Management</li><li>Finance in Practice</li></ul><p><strong>  QLS Course 03: Certificate in Financial Investigator Training at QLS Level 3</strong></p><ul><li>Module 01: Introduction To Financial Investigator</li><li>Module 02: Introduction To Financial Investigation</li><li>Module 03: Characteristics Of Financial Crimes</li><li>Module 04: Categories Of Financial Crimes</li><li>Module 05: Financial Crime Response Plan</li><li>Module 06: Collecting, Preserving And Gathering Evidence</li><li>Module 07: Laws Against Financial Fraud</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*13 = £168)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The 3 QLS Course: Previously it was £119*3 =357)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        450 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Finance professionals seeking to enhance their expertise.</li><li>Individuals aspiring to pursue a career in finance.</li><li>Professionals looking to switch to a finance-related role.</li><li>Students and graduates interested in the field of finance.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>AML Analyst</li><li>Forensic Accountant</li><li>Financial Crime Investigator</li><li>Corporate Finance Analyst</li><li>Financial Advisor</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Financial Investigator Training at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Anti Money Laundering (AML) and KYC Concepts at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Corporate Finance at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

AML, Corporate Finance and Financial Investigator - 3 QLS Endorsed Bundle

<p><b><span>Description</span></b></p>
<p>A key concern and significant risk for financial institutions is the possibility of unknowingly becoming complicit in money laundering, whereby illegitimate money is moved into legitimate institutions. To mitigate such risk, financial institutions have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements as part of their anti-money laundering (AML) strategies.</p>
<p>While KYC procedures are applied while onboarding a customer, CDD is an ongoing process of monitoring existing customers' business activities in order to identfy and mitigate possible AML/CTF risks</p>
<p>This course provides essential knowledge on how to establish and maintain an effective CDD programme within a regulatred entity which would be both compliant with all the regulatory requirements and not excessively cumbersome for customers themselves.</p>
<p><b><span>Training Duration</span></b></p>
<p>This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace.</p>
<p><b><span>Who Should Enrol?</span></b></p>
<p>This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers.</p>
<p><b><span>Training Method</span></b></p>
<p>The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time.</p>
<p>At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion.</p>
<p><b><span>Accreditation and CPD Recognition</span></b></p>
<p>The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS.</p>
<p>Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership.</p>
<p><b><span>Registration and Access</span></b></p>
<p>To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.</p>
<p>Access to the course is valid for 180 days.</p>
<p>If you wish to receive an invoice instead of paying online, please email us at <b><span>info@lgca.uk</span></b>.</p>
<p>Also, please get in touch if you'd like to discuss special corporate group rates.</p>

LGCA | London Governance and Compliance Academy

Establishing and Maintaining  a Strong CDD Programme

<p>Looking to improve your customer service skills and build better relationships with your clients? Look no further than our endorsed Customer Relationship and Phone-Based Service training course, endorsed by the Quality Licence Scheme!</p><p>Our Customer Relationship and Phone-Based Service training course cover everything from the basics of customer service to advanced techniques for building strong relationships with your clients. You will learn how to handle difficult customers, how to manage phone-based interactions effectively, and how to handle customer complaints with tact and professionalism. We will also teach you how to develop strategies for building long-term relationships with your clients and how to use technology to improve your customer service skills.</p><p>By completing our endorsed training course, you will receive a hardcopy certificate endorsed by the Quality Licence Scheme, demonstrating to prospective clients and employers that you have the necessary skills and knowledge to succeed in the industry.</p><p>The Quality Licence Scheme is a leading accreditation body, recognised by employers and educational institutions worldwide. This endorsement guarantees that our course meets the highest quality standards and that you will receive the best possible education.</p><p>Investing in our endorsed Customer Relationship and Phone-Based Service training course is an investment in your career. With the skills and knowledge you gain from our course, you will be well-equipped to pursue a career in customer service and take advantage of the many opportunities available in this exciting and dynamic field. Enrol today and take the first step towards a successful career in customer service!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in CRM at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> KYC</li><li><strong>Course 04:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07: </strong>Customer Service - Representative<strong><br /></strong></li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Master the art of phone-based customer service and customer relationship management</li><li>Develop skills in handling difficult customers and resolving complaints effectively</li><li>Understand the principles of KYC (Know Your Customer) and patient customer service training</li><li>Learn to build long-term relationships with your clients and use technology to improve your customer service skills</li><li>Develop confidence and assertiveness in dealing with clients</li><li>Receive a hardcopy certificate from the Quality Licence Scheme, demonstrating your proficiency in customer service and relationship management</li><li>Be prepared to pursue a career in customer service, sales, or account management</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our endorsed Customer Relationship and Phone-Based Service training bundle includes two essential courses for anyone looking to build a career in customer service. In the Phone-Based Customer Service course, you will learn the latest techniques for providing effective customer service over the phone. Our experienced instructors will guide you through the entire process and provide you with the skills necessary to handle difficult customers, manage phone-based interactions effectively, and handle customer complaints tactfully and professionally.</p><p>In the CRM course, you will learn the principles of customer relationship management, including building long-term relationships with your clients, using technology to improve customer service, and developing strategies for customer retention. This course is essential for anyone seeking a sales or account management career, as it will provide you with the skills and knowledge necessary to succeed in this competitive field.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for -</p><ul><li>Customer service representatives looking to improve their skills and knowledge</li><li>Sales and account management professionals looking to build better relationships with their clients</li><li>Business owners looking to gain a better understanding of customer relationship management principles</li><li>Anyone interested in pursuing a career in customer service or sales</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative (£15,000-£25,000 per annum)</li><li>Account Manager (£25,000-£45,000 per annum)</li><li>Sales Manager (£25,000-£60,000 per annum)</li><li>Client Services Manager (£30,000-£60,000 per annum)</li><li>Customer Success Manager (£30,000-£60,000 per annum)</li><li>Business Development Manager (£25,000-£70,000 per annum)</li><li>Account Executive (£20,000-£40,000 per annum)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Service Design Courses (SDC)

Professional Skills Course (PSC)

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Customer Relationship and Phone Based Service - Endorsed Training

<p>Looking to take your knowledge of GDPR, compliance and information management to the next level? Look no further than this exclusive bundle of courses offered by the Quality Licence Scheme (QLS).</p><p>This bundle includes courses at Levels 3 and 5, all endorsed by QLS, a leading provider of vocational qualifications in the UK. With these courses, you'll gain the skills and knowledge needed to navigate the complex world of data protection and compliance with confidence.</p><p>But that's not all - when you enrol in this bundle, you'll also receive not one, not two, but three hardcopy certificates upon completion. These certificates are tangible proof of your newfound expertise and can help you stand out in a crowded job market.</p><p>But the benefits don't stop there. In addition to the three certificates, you'll also receive access to five relevant CPD courses. These courses cover topics such as data protection, privacy law, and information security and are designed to help you stay up-to-date on the latest developments in the field.</p><p>So why wait? Enrol in this exclusive bundle of GDPR, compliance and information management courses today, and take the first step towards a brighter, more secure future. With QLS as your guide, you can be confident that you're receiving top-quality training from a trusted provider. Don't miss out - sign up now and start building your expertise today!</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Advanced Certificate in GDPR at QLS Level 3</li><li><strong>Course 02: </strong>Diploma in Compliance Management at QLS Level 5</li><li><strong>Course 03: </strong>Certificate in Information Management at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04</strong>: Anti-Money Laundering (AML) Training</li><li><strong>Course 05</strong>: KYC</li><li><strong>Course 06</strong>: Cyber Security Awareness Training</li><li><strong>Course 07</strong>: Cyber Law Online Course</li><li><strong>Course 08</strong>: Security Management Diploma</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong>career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcome</strong></p><p>Learning Outcomes for GDPR, Compliance &amp; Information Management Bundle:</p><ul><li>Understand the principles and concepts of data protection and information management</li><li>Understand the key compliance requirements and regulations related to data protection and information management</li><li>Develop skills in risk management, auditing and compliance monitoring</li><li>Gain knowledge of the GDPR and other relevant legislation, including its scope and application</li><li>Develop knowledge and understanding of cyber security and the potential threats to information security</li><li>Develop an understanding of anti-money laundering regulations and the KYC process</li><li>Be equipped with the skills and knowledge necessary to progress in a career in data protection, compliance and information management.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>This bundle includes three QLS-endorsed courses designed to provide learners with a comprehensive understanding of GDPR, compliance, and information management. The first course, "<strong>Data Protection: GDPR Basics</strong>," provides an overview of the key principles and concepts of data protection, as well as an in-depth look at the General Data Protection Regulation (GDPR) and its implications for businesses and organisations. The course covers topics such as data breaches, consent, and data subject rights, and provides learners with the skills and knowledge needed to manage data protection compliance effectively.</p><p>The second course in the bundle, the "<strong>Certificate in Compliance</strong>," provides learners with a comprehensive understanding of the key compliance requirements and regulations related to data protection and information management. The course covers topics such as auditing, risk management, and compliance monitoring, and provides learners with the skills and knowledge needed to ensure compliance with relevant regulations and requirements.</p><p>The final course in the bundle, "<strong>Information Management</strong>," provides an overview of the principles and practices of information management, including information governance, information security, and information lifecycle management. The course covers topics such as information classification, access control, and retention policies, and provides learners with the skills and knowledge needed to effectively manage information in a business or organisational setting.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals working in the fields of data protection, compliance, and information management</li><li>Business owners and managers responsible for ensuring compliance with relevant regulations</li><li>Individuals interested in pursuing a career in data protection, compliance, and information management</li><li>Individuals looking to expand their knowledge and skills in the area of GDPR, compliance, and information management</li><li>Individuals interested in gaining a qualification endorsed by Quality Licence Scheme.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol on this GDPR, Compliance &amp; Information Management Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Data Protection Officer (DPO) - £25,000 to £100,000+ per annum</li><li>Compliance Manager - £25,000 to £70,000 per annum</li><li>Information Security Manager - £40,000 to £80,000 per annum</li><li>Risk Manager - £30,000 to £70,000 per annum</li><li>Cybersecurity Consultant - £30,000 to £90,000 per annum</li><li>Records Manager - £25,000 to £50,000 per annum</li><li>Information Governance Officer - £25,000 to £60,000 per annum.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

GDPR , Compliance & Information Management at QLS Level 3 & 5

<p><strong>**79,000+ new jobs listed in Reed &amp; LinkedIn** </strong>Navigate corporate governance, risk, &amp; compliance with confidence. Our <strong>GRC Management Career Track Diploma</strong> equips you with essential skills to excel in ensuring ethical practices and regulatory compliance across industries. **<strong>15 Free CPD Certificates**</strong></p><p>Unlock the door to the intricate world of Corporate Governance, Risk &amp; Compliance (GRC) Management. Dive deep into the diverse modules, from understanding corporate governance and its social responsibilities to mastering the nuances of anti-money laundering and decoding effective organisational reporting. Amplify your expertise in risk and compliance, learn the intricacies of HR within this context, and perfect your communication, time management, and project management techniques with our Six Sigma inclusion. This comprehensive diploma is a golden ticket for those keen on mastering GRC from the ground up.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles of Corporate Governance.</li><li>Master techniques in Corporate Risk Management.</li><li>Implement Anti Money Laundering and KYC procedures.</li><li>Navigate Anti-Bribery and Corruption policies.</li><li>Develop effective organisational reporting strategies.</li><li>Enhance time and project management proficiency.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Compliance Management courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma is thoughtfully crafted to deepen your understanding of different GRC Management concepts and arm you with theoretical knowledge and skills vital to GRC Management sector.</p><p><strong>Course 1: Corporate Governance </strong></p><p>Delve into the mechanisms, processes, and relations by which corporations are controlled and directed.</p><p><strong>Course 2: CSR - Corporate Social Responsibility </strong></p><p>Explore how businesses can be socially accountable and contribute to social and environmental wellbeing.</p><p><strong>Course 3: Corporate Risk And Crisis Management </strong></p><p>Learn the strategies and approaches to mitigate risks and handle corporate crises efficiently.</p><p><strong>Course 4: Compliance and Risk Management Course </strong></p><p>Navigate through the complexities of ensuring that an organisation adheres to regulatory guidelines.</p><p><strong>Course 5: Compliance Audit &amp; Risk Management </strong></p><p>Master the art of evaluating and ensuring that a firm's adherence to regulatory guidelines is consistent.</p><p><strong>Course 6: AML Compliance Manager </strong></p><p>Uncover the nuances of preventing money laundering and ensuring adherence to related regulations.</p><p><strong>Course 7: Anti Money Laundering (Risk-Based Approach, Customer Due Diligence) </strong></p><p>Gain insights into a risk-based strategy to prevent money laundering and conduct thorough customer assessments.</p><p><strong>Course 8: Anti-Bribery and Corruption </strong></p><p>Equip yourself with the tools to prevent, detect, and address bribery and corruption within organisations.</p><p><strong>Course 9: Know Your Customer (KYC) </strong></p><p>Dive deep into the processes used by businesses to verify the identity of their clients.</p><p><strong>Course 10: Customer Due Diligence (CDD) </strong></p><p>Explore the steps taken by businesses to gauge the risk level and verify the authenticity of their customers.</p><p><strong>Course 11: HR and Compliance </strong></p><p>Understand the role of HR in ensuring that the company's operations and business activities align with laws and regulations.</p><p><strong>Course 12: Effective Organisational Reporting </strong></p><p>Master techniques for conveying information clearly and effectively within an organisation's framework.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Discover strategies to manage your time efficiently and boost productivity.</p><p><strong>Course 14: Effective Communication Training Level-3 </strong></p><p>Enhance your communication skills, fostering clear and impactful interactions.</p><p><strong>Course 15: Project Management: Six Sigma </strong></p><p>Delve into the methodologies and techniques of Six Sigma to improve project management processes.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        55 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma</strong> will benefit the following professionals in the GRC Management field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Individuals keen on mastering GRC techniques.</li><li>Aspiring compliance and risk managers.</li><li>HR professionals focused on organisational compliance.</li><li>Finance professionals combating money laundering.</li><li>Corporate leaders upholding organisational ethics.</li><li>Consultants advising on governance and compliance.</li><li>Project managers eager to infuse Six Sigma methodologies.</li><li>Auditors and investigators in the financial sector.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Corporate Governance, Risk &amp; Compliance (GRC) Management Career Track Diploma</strong> will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Corporate Governance Advisor</li><li>Risk Management Specialist</li><li>Compliance Auditor</li><li>AML/KYC Analyst</li><li>Anti-Bribery and Corruption Consultant</li><li>Organisational Reporting Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Corporate Governance, Risk & Compliance (GRC) Management Career Track Diploma Course

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd.</p><p>From the fundamentals of <strong>Customer Relationship Management</strong> and <strong>Public Relations</strong> strategies to the nuances of <strong>Phone-based Customer Service</strong> and <strong>KYC</strong> protocols, this bundle offers a deep insight into <strong>Customer Service Excellence</strong>. It also includes specialised training in <strong>Hospitality</strong>, <strong>Service Helpdesk</strong>, and <strong>Technical support</strong>, along with personal development courses like <strong>Assertiveness</strong>, <strong>Conflict resolution</strong>, and <strong>Effective Communication Skills</strong>.</p><p><strong>Courses Included In this CRM Training Are:</strong></p><ul><li><strong> Course 01:</strong> Customer Relationship Management</li><li><strong> Course 02:</strong> PR: Public Relation</li><li><strong> Course 03:</strong> Phone-Based Customer Service</li><li><strong> Course 04:</strong> Know Your Customer (KYC)</li><li><strong> Course 05:</strong> Customer Service - Representative</li><li><strong> Course 06:</strong> Customer Service &amp; Environment</li><li><strong> Course 07:</strong> Patient Customer Service Training</li><li><strong> Course 08:</strong> Customer Service Fraud Officer</li><li><strong> Course 09:</strong> Service Helpdesk &amp; Technical Support</li><li><strong> Course 10:</strong> Call Centre Training</li><li><strong> Course 11:</strong> Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong> Course 12:</strong> Assertiveness and Self Confidence Development</li><li><strong> Course 13:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong> Course 14:</strong> Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong> Course 15:</strong> Professional Waiter Diploma</li><li><strong> Course 16:</strong> Receptionist Skills</li><li><strong> Course 17:</strong> Conflict Resolution</li><li><strong> Course 18:</strong> Decision-Making and Critical Thinking Training</li><li><strong> Course 19:</strong> Developing Interpersonal Skills Course</li><li><strong> Course 20:</strong> Effective Communication Skills</li></ul><p>Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert!</p><p><strong>Learning Outcomes of the CRM, PR &amp; Phone-Based Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to enhance customer loyalty and retention.</li><li>Develop effective PR skills for managing public perception and communication.</li><li>Deliver exceptional phone-based customer service across industries.</li><li>Understand and implement KYC procedures for customer verification.</li><li>Enhance customer service skills specifically tailored for hospitality management.</li><li>Improve interpersonal, decision-making, and critical thinking skills.</li></ul><p><strong>Why Choose Our CRM, PR &amp; Phone-Based Customer Service Bundle?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of the CRM bundle</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Diploma in Customer Relationship Management at QLS Level 4</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 02: PR: Public Relation</strong></p><ul><li>Module 01: Introduction to Public Relations</li><li>Module 02: Concepts of Public Relations</li><li>Module 03: Management and Organisation of Public Relations</li><li>Module 04: Public Relations Tactics and Research</li><li>Module 05: Major Fields of Public Relations Practice Part I</li><li>Module 06: Major Fields of Public Relations Practice Part II</li><li>Module 07: Social Media and PR</li><li>Module 08: Public Speaking</li><li>Module 09: Power of Storytelling</li><li>Module 10: Becoming an Influencer</li><li>Module 11: Importance of Body Language</li><li>Module 12: Implementing CSR</li><li>Module 13: Performance Evaluation and Performance Reporting</li><li>Module 14: Cross-Cultural Awareness</li><li>Module 15: Cross-Cultural Communication</li><li>Module 16: Corporate Cross-Cultural Awareness</li><li>Module 17: Cultural Values</li><li>Module 18: Working with and Managing a Culturally Diverse Team</li><li>Module 19: Defamation</li><li>Module 20: Crisis management</li><li>Module 21: Media Regulatory Bodies</li><li>Module 22: Ethics: Professionalism in Public Relations</li><li>Module 23: Decision Making with Critical Thinking</li></ul><p><strong> Course 03: Phone-Based Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 17 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*20 = £260)</li><li><strong>CPD Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        310 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>PR professionals</li><li>Hospitality staff</li><li>Call centre agents</li><li>Anyone in service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CRM bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Public Relations Officer - £25,000 to £40,000</li><li>Call Centre Manager - £28,000 to £45,000</li><li>Patient Service Specialist - £20,000 to £35,000</li><li>Hotel Receptionist/Manager - £18,000 to £30,000</li><li>Customer Service Trainer - £25,000 to £40,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Customer Relationship Management CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Customer Relationship Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Hard copy certificate - Included</em></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Customer Relationship Management

CRM (Customer Relationship Management)

<p>Customer Due Diligence (CDD) course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Customer Due Diligence (CDD) course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this Customer Due Diligence (CDD) course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features </strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Customer Due Diligence (CDD) course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Free Gifts</strong></p> <ul> <li>Life Coaching Course</li></ul> <p><strong>Enrol now in this Customer Due Diligence (CDD) course to excel! </strong> </p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Customer Due Diligence (CDD) training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the Customer Due Diligence (CDD) course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our course is as follows:</p> <ul> <li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this Customer Due Diligence (CDD) course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Customer Due Diligence (CDD) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Due Diligence (CDD) basics.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enrol in this course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Customer Due Diligence (CDD) Course

<p>Imagine a world where every customer interaction is like a beautifully orchestrated symphony, where every note, every movement, and every interaction is perfectly timed and harmonious. Welcome to "The Customer Service Symphony," a training bundle that will transform your team into customer service virtuosos. In this creative and purposeful journey, we will unveil the secrets of delivering exceptional customer service that not only satisfies but astonishes your customers.</p><p><strong>This power packed Customer Service Training Bundle comprises our 8 best selling customer service courses:</strong></p><ul><li>Course 1: Phone-Based Customer Service</li><li>Course 2: Sales: Psychology of Customers</li><li>Course 3: Customer Analytics Training</li><li>Course 4: Innovative Customer Service Techniques</li><li>Course 5: Diploma in Customer Relationship Management (CRM)</li><li>Course 6: Certificate in Know Your Customer &amp; Customer Due Diligence</li><li>Course 7: GDPR Certificate</li><li>Course 8: Customer Service - Representative</li></ul><p><strong>What's more?</strong></p><ul><li><strong>Quality License Scheme (QLS) </strong>endorsed<strong> Certificate of Completion,</strong> recorgnised globally</li><li><strong>CPD QS</strong> accredited <strong>Certificate of Completion,</strong> recorgnised globally</li><li>Dedicated Expert Support</li><li>300 CPD points</li><li>FREE Assessment</li><li>Lowest Price Guarantee Worldwide</li></ul><p>The <strong>Customer Service Symphony</strong> isn't just a bundle; it's a transformative experience that will empower your team to create unforgettable customer interactions. We believe that customer service should be more than a transaction; it should be a work of art. Join us in this creative journey, and together, we'll compose a harmonious future where every customer leaves singing your praises. Get ready to elevate your service to new heights and make your brand a legend in the world of customer satisfaction.</p><p>Are you ready to take the stage?</p><p>Enrol NOW!!!</p><p><strong>Customer Service</strong></p><p><strong>Curricuum Breakdown</strong></p><p><strong>*** Phone-Based Customer Service ***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>*** Sales: Psychology of Customers *** </strong></p><ul><li>Introduction</li><li>Section 2: Introduction to ASK</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Conclusion</li></ul><p><strong>*** Customer Analytics Training *** </strong></p><ul><li>Section 01: Basics Of Customer Analytics And Customer Life Cycle</li><li>Section 02: Customer Onboarding</li><li>Section 03: Customer Activation</li><li>Section 04: Cross Selling</li><li>Section 05: Campaign Life Cycle</li><li>Section 06: Conclusion</li></ul><p><strong>*** Innovative Customer Service Techniques *** </strong></p><ul><li>Section 01: Introduction</li><li>Section 02: History of Evolution</li><li>Section 03: Customer Service</li><li>Section 04: Customer Follow Up</li><li>Section 05: Exceeding customer service</li><li>Section 06: How to help?</li><li>Section 07: Innovative customer service</li></ul><p><strong>*** Diploma in Customer Relationship Management (CRM) *** </strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>*** Certificate in Know Your Customer &amp; Customer Due Diligence *** </strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>*** GDPR Certificate *** </strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p><strong>*** Customer Service - Representative *** </strong></p><ul><li>WHY Customer Service Is CRITICAL To Your Business!</li><li>Good Isn't Good Enough!</li><li>We Are ALL in the 'Helping Field'</li><li>Providing 'Concierge' Level Of Service</li><li>The 5 Tenets Of TQM</li><li>How To Boost Customer Satisfaction</li><li>How To Avoid The 10 Deadly Sins Of Customer Service!</li><li>More Money $$$ - Through Customer Retention</li><li>How Much Is A Customer Worth? $$$</li><li>Do You Understand Your Customer?</li><li>Dealing With Difficult Customers</li><li>'LEAP' Into Customer Service!</li><li>Exceptional Phone Service</li><li>WHY Customers Buy From YOU! $$$</li><li>BONUS LECTURE!!! FINAL TIPS!!!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Service</strong></p><p>Particularly this <strong>Customer Service </strong>course is effective for-</p><ul><li>Compliance Analysts</li><li>Compliance Managers</li><li>Analysts / Know Your Client Analysts</li><li>AML/TF(Anti Money Laundering and Terrorist Financing) Analysts</li><li>AML/TF Managers</li><li>Onboarding Analysts</li><li>Anyone in the financial compliance sector (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees).</li></ul><p><strong>NB</strong>: This is not a regulated course. To get qualified, you need to enrol:</p><ul><li>Level 2 Certificate in Principles of Customer Service</li><li>Level 3 Certificate in Principles of Customer Service</li><li>Level 3 Diploma in Customer Service (RQF)</li><li>Certificate in Know Your Customer &amp; Customer Due Diligence</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Service</strong></p><p>There are no specific prerequisites to enrol in this course. Anyone and everyone can take this Customer Service course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Service</strong></p><p>After completing this <strong>Customer Service </strong>course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as;</p><ul><li>KYC Analyst</li><li>Fraud Monitoring Associate</li><li>Investigations Specialist</li><li>AML Prevention Representative</li></ul><p>These professionals typically make between<strong> £35k to £75k </strong>annually in the United Kingdom.</p>
                        </div>

One Education

Customer Service Symphony Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Certificate</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer&rsquo;s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 3 Certificate is accredited by the London Institute of Banking &amp; Finance (LIBF) in the UK.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expected Learning Outcomes</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity<br fr-original-style="" style="box-sizing: border-box;">&bull; Review international guidance on the essential elements of KYC standards and the applicable regulatory framework<br fr-original-style="" style="box-sizing: border-box;">&bull; Have the ability to establish and maintain a solid KYC/CDD programme<br fr-original-style="" style="box-sizing: border-box;">&bull; Successfully assess the different levels of KYC/CDD that can be applied by an entity<br fr-original-style="" style="box-sizing: border-box;">&bull; Efficiently deal with higher risk situations and cases in an effective manner<br fr-original-style="" style="box-sizing: border-box;">&bull; Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics covered</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; An introduction to KYC/Customer Due Diligence (CDD)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; The value of Customer Due Diligence (CDD)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; CDD: Establishing and maintaining a strong CDD programme<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; CDD in higher risk situations and record keeping requirements<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; AML Case Studies<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Register at any time for this online, open Certificate<br fr-original-style="" style="box-sizing: border-box;">&bull; Study in your own time and at your own pace (you have up to 3 months to complete)<br fr-original-style="" style="box-sizing: border-box;">&bull; Assessed by online multiple-choice exam<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is included</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; 25 hours of self-paced online interactive learning including analysis of 7 practical case studies<br fr-original-style="" style="box-sizing: border-box;">&bull; 1-year free AGRC membership<br fr-original-style="" style="box-sizing: border-box;">&bull; Online Exam and AGRC Certificate
</p>

The Association of Governance, Risk & Compliance

Compliance

FCA Compliance

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC!

This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process.

Certificate in KYC and Customer Due Diligence

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">KYC stands for Know Your Customer, and it is a crucial process in the modern digital financial system. It helps to prevent money laundering, terrorist financing and other illegal activities by verifying the identity and background of customers.&nbsp;A strong KYC framework ensures the financial system&#39;s integrity and security.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This course covers the key aspects of KYC and compliance. It will teach you what KYC is, why it matters, and how to conduct customer due diligence, comply with anti-money laundering regulations, and protect data privacy. You will learn the basics of KYC frameworks and best practices for businesses operating in the UK.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By completing this course, you will have a solid understanding of KYC and AML to support regulatory compliance and risk management within your organisation. You will also have the skills to design and implement effective KYC procedures that suit your business needs and context.</span></p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Know Your Customer (KYC) Training</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the importance of KYC in modern financial systems.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn to conduct thorough customer due diligence (CDD) to assess risk levels.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Comprehend UK regulations governing KYC and AML compliance.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify red flags and suspicious activities during the KYC process.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire practical skills for implementing effective KYC procedures.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Explore industry-specific regulations for various sectors.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into methods for transaction monitoring and compliance.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Know Your Customer (KYC) Training Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Financial professionals and employees in banking institutions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Compliance officers and regulatory specialists</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legal professionals involved in financial services</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business owners and managers in regulated industries</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals seeking to enhance their understanding of financial regulations</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Open to all interested in KYC</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Compliance Officer</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Regulatory Analyst</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Financial Crime Investigator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Anti-Money Laundering (AML) Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risk Management Consultant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">KYC Analyst</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Financial Services Lawyer</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Internal Auditor</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Fraud Prevention Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Banking Operations Manager</li></ul>

Course Gate

Know Your Customer (KYC)

This Know Your Customer (KYC) Training course provides a comprehensive overview of KYC concepts and compliance.
 It will define KYC, explain its importance, and provide key insights into customer due diligence, anti-money laundering regulations, and data privacy.


Know Your Customer (KYC) Training

<p>Delve into the AML &amp; KYC's principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 4,5 with a certificate of level 5 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>Launch the dynamic career you've always wanted! Take this high-quality QLS Endorsed training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of AML &amp; KYC. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p>After completing the course, you'll be equipped with a toolkit of abilities to advance in your desired field. Additionally, you will gain various highly sought-after skills to climb the corporate ladder and receive lifetime free access to all the materials.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of AML &amp; KYC as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 4</strong></p> <ul> <li>Module 01: Introduction</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li></ul> <p><strong>Level 5</strong></p> <ul> <li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 5 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of KYC: AML &amp; KYC, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the KYC: AML &amp; KYC issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Level 4, 5 KYC: AML &amp; KYC course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Anyone can enrol in this Level 4, 5 KYC: AML &amp; KYC course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Learning & Development

Certified Cryptocurrency Investigator Course (CCI)

FA Level 1

Institute of Leadership & Management (ILM)

ICDL (International Certification of Digital Literacy)

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 4, 5 KYC: AML & KYC

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC!</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution&rsquo;s client onboarding and customer retention process</strong>.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Distance learning, self-paced</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">25 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">360 days</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Certificate in Know Your Customer &amp; Customer Due Diligence</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Certificate</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer&rsquo;s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expected Learning Outcomes</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity<br fr-original-style="" style="box-sizing: border-box;">&bull; Review international guidance on the essential elements of KYC standards and the applicable regulatory framework<br fr-original-style="" style="box-sizing: border-box;">&bull; Have the ability to establish and maintain a solid KYC/CDD programme<br fr-original-style="" style="box-sizing: border-box;">&bull; Successfully assess the different levels of KYC/CDD that can be applied by an entity<br fr-original-style="" style="box-sizing: border-box;">&bull; Efficiently deal with higher risk situations and cases in an effective manner<br fr-original-style="" style="box-sizing: border-box;">&bull; Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics covered</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; An introduction to KYC/Customer Due Diligence (CDD)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; The value of Customer Due Diligence (CDD)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; CDD: Establishing and maintaining a strong CDD programme<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; CDD in higher risk situations and record keeping requirements<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; AML Case Studies<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Register at any time for this online, open Certificate<br fr-original-style="" style="box-sizing: border-box;">&bull; Study in your own time and at your own pace (you have up to 3 months to complete)<br fr-original-style="" style="box-sizing: border-box;">&bull; Assessed by online multiple-choice exam<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is included</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; 25 hours of self-paced online interactive learning including analysis of 7 practical case studies<br fr-original-style="" style="box-sizing: border-box;">&bull; 1-year free AGRC membership<br fr-original-style="" style="box-sizing: border-box;">&bull; Online Exam and AGRC Certificate</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background</strong></p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.</p></section></section></section></section></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gain foundational insights into the concept of KYC.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand key regulations and compliance guidelines governing KYC.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master the principles and methodologies of Customer Due Diligence.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Become adept in anti-money laundering measures and combating terrorist funding.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn how to accurately assess client risk and determine the level of due diligence required.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Acquire actionable expertise in Know Your Client (KYC) protocols, a critical aspect of compliance in financial and related sectors. This comprehensive course equips you with both the theoretical framework and pragmatic methodologies essential for excelling in this domain.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Begin with &ldquo;Introduction to KYC,&rdquo; laying the groundwork for understanding the importance of client identification and verification. Deep dive into &ldquo;Regulations and Compliance,&rdquo; exploring the legal landscape that governs KYC practices.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">In &ldquo;Understanding Customer Due Diligence,&rdquo; you&rsquo;ll become proficient in the collection and verification of client information. The subsequent module, &ldquo;KYC Methods,&rdquo; further fine-tunes your understanding of identification procedures and methodologies.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Navigate the complexities of &ldquo;Anti-Money Laundering and Terrorist Funding&rdquo; to ensure your organization stays ahead of illegal financial activities. &ldquo;Client Risk Rating and Due Diligence Level&rdquo; teaches you to assess client risk accurately and determine the rigor of due diligence needed.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Module 9, &ldquo;KYC in Record, Suspicion, and Awareness,&rdquo; focuses on record-keeping, suspicious activity reporting, and heightening organizational awareness about KYC. Lastly, &ldquo;Review and Future of KYC&rdquo; extrapolates current practices into future trends, preparing you for the evolving landscape of client verification and due diligence.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Become a key player in safeguarding your organization against financial risks and compliance issues. Enrol now to set the gold standard in KYC practices.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to KYC</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Regulations and Compliance</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Understanding Customer Due Diligence</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: KYC Methods</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Anti-Money Laundering and Terrorist Funding</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Client Risk Rating and Due Diligence Level</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Business-Specific KYC Procedures</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: In-Depth Identifying and Understanding the Client</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: KYC in Record, Suspicion, and Awareness</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Review and Future of KYC</strong></li></ul>

LearnDrive UK

Business Communication Skills

Client Contractor National Safety Group (CCNSG)

Business & Management

Master the critical domain of Know Your Client (KYC) practices with this in-depth course. Gain a comprehensive understanding of KYC regulations, client due diligence, anti-money laundering, and more. Elevate your compliance acumen and set a new standard in client onboarding and risk assessment.

Know Your Client (KYC)

<p>Delve into the <strong>KYC</strong> principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3, 4 &amp; 5 with a certificate of level 5 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> KYC</strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>KYC</strong> as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li></ul> <p><strong>Level 4</strong></p> <ul> <li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li></ul> <p><strong>Level 5</strong></p> <ul> <li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 5 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of <strong>KYC</strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>KYC</strong> issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Legal Practice Course (LPC)

QLS Level 3, 4 & 5 KYC

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge KYC and Anti-Money Laundering Training bundle to help you in this endeavour.</p> <p>Experts design our KYC and Anti-Money Laundering Training bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding KYC and Anti-Money Laundering Training sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the KYC and Anti-Money Laundering Training bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of KYC and Anti-Money Laundering Training</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The KYC and Anti-Money Laundering Training resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: KYC : AML &amp; KYC (Level 5 at QLS)</strong></p> <ul> <li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Course 2: AML (Level 5 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Money Laundering</li><li>Module 02: Proceeds of Crime Act 2002</li><li>Module 03: Development of Anti-Money Laundering Regulation</li><li>Module 04: Responsibility of the Money Laundering Reporting Office</li><li>Module 05: Risk-based Approach</li><li>Module 06: Customer Due Diligence</li><li>Module 07: Record Keeping</li><li>Module 08: Suspicious Conduct and Transactions</li><li>Module 09: Awareness and Training</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this KYC and Anti-Money Laundering Training bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this KYC and Anti-Money Laundering Training bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Anti-Money Laundering (AML)

Trainers Course

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

KYC and Anti-Money Laundering

<p>Do you know that the Financial Action Task Force (FATF) estimates that between 2% and 5% of global GDP is laundered yearly? Money laundering and terrorist financing are serious threats to the global financial system, and the importance of Anti Money Laundering (AML) and Know Your Customer (KYC) regulations cannot be overstated. Our AML and KYC - QLS Certificate bundle includes two QLS-endorsed courses and five CPD QS-accredited courses that provide a comprehensive understanding of AML and KYC regulations.</p><p>The QLS-endorsed courses in AML and KYC cover the principles and practices of AML and KYC regulations and equip you with the skills and knowledge necessary to prevent and detect financial crimes. With these courses, you will receive a hardcopy certificate that proves your endorsement, adding credibility to your professional profile.</p><p>In addition to the QLS-endorsed courses, our bundle includes five CPD QS-accredited courses in financial crimes investigation, compliance, internal audit skills, GDPR, and financial management. These courses provide you with a deep understanding of the industry and equip you with the tools necessary to succeed.</p><p>Take advantage of this opportunity to enhance your professional profile with our AML and KYC - QLS Certificate bundle. With a combination of QLS-endorsed and CPD QS-accredited courses, you can be confident that you are gaining the skills and knowledge required to succeed in the AML and KYC industry.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Anti-Money Laundering (AML) Training at QLS Level 5</li><li><strong>Course 02:</strong> Certificate in KYC at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Financial Investigator : Financial Crimes</li><li><strong>Course 04:</strong> Certificate in Compliance</li><li><strong>Course 05:</strong> Internal audit skills</li><li><strong>Course 06:</strong> GDPR</li><li><strong>Course 07:</strong> Financial Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a thorough understanding of Anti Money Laundering (AML) and Know Your Customer (KYC) regulations.</li><li>Learn to identify and prevent financial crimes, including money laundering and terrorist financing.</li><li>Acquire the skills necessary to conduct financial crime investigations.</li><li>Develop an understanding of compliance and internal audit skills.</li><li>Gain an understanding of GDPR and its impact on the financial industry.</li><li>Enhance your financial management skills, including budgeting and forecasting.</li><li>Develop critical thinking and problem-solving skills to identify potential risks and opportunities in the financial industry.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The <strong>Diploma in Anti-Money Laundering (AML) Training at QLS Level 5 </strong> course is a comprehensive programme that covers all aspects of AML regulations. The course begins with an introduction to money laundering and the Proceeds of Crime Act 2002. It then moves on to cover the development of AML regulations, the responsibility of the Money Laundering Reporting Office, and the risk-based approach. Additionally, the course covers customer due diligence, record keeping, suspicious conduct and transactions, and awareness and training. By the end of the course, you will have gained a thorough understanding of AML regulations and the skills necessary to identify, prevent, and report financial crimes.</p><p>The <strong>Diploma in Certificate in KYC at QLS Level 3 </strong>course covers six modules related to KYC and AML compliance. The first module introduces KYC, while the second module focuses on Customer Due Diligence. The third module covers Anti-Money Laundering regulations, and the fourth module explores KYC, AML, and data privacy regulations for business operations in the United Kingdom. The fifth module looks at the regulations that industries need to comply with, and the final module discusses various methods for carrying out KYC and AML, as well as the future of KYC compliance. This course equips learners with essential knowledge and skills for ensuring regulatory compliance in their business operations.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals looking to enhance their knowledge and skills in the financial industry</li><li>Professionals seeking to expand their career opportunities in financial crimes investigation, compliance, internal audit skills, GDPR, and financial management</li><li>Graduates seeking to build a career in the financial industry</li><li>Entrepreneurs looking to start or expand a financial business</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Compliance Officer - £20k to £70k per annum</li><li>Financial Crimes Investigator - £25k to £60k per annum</li><li>Internal Auditor - £25k to £65k per annum</li><li>Financial Manager - £30k to £80k per annum</li><li>Risk Management Specialist - £25k to £70k per annum</li><li>Anti Money Laundering Specialist - £30k to £70k per annum</li></ul><p><strong>Note:</strong> Salary ranges may vary based on factors such as location, experience, and employer.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Central Law Training (CLT)

Accredited Certification Scheme (ACS)

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access | Tutor Support

AML and KYC - QLS Endorsed Certificate

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> QLS Endorsed AML and KYC Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Discover a world of opportunity with our AML and KYC - QLS Certificate bundle. This all-inclusive learning package features 7 powerful courses, including 2 QLS-endorsed courses - Certificate in Anti Money Laundering (AML) and KYC. Enhance your theoretical understanding of these fields, as our courses are backed by the Quality License Scheme. Once completed, you'll receive a hardcopy certificate for these two courses, a valuable addition to your professional portfolio.</p><p>But the learning doesn't stop there. Delve into 5 more relevant CPD QS accredited courses, designed to complement your AML and KYC knowledge. As you journey through Financial Investigator: Financial Crimes, Certificate in Compliance, Internal Audit Skills, GDPR, and Financial Management, you'll acquire a comprehensive grasp of finance's pivotal aspects, nurturing a profound theoretical understanding.</p><p>Equip yourself with an AML and KYC bundle, your pathway to an accomplished future.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Anti-Money Laundering (AML) Training at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in KYC at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Financial Investigator : Financial Crimes</li><li><strong>Course 04:</strong> Certificate in Compliance</li><li><strong>Course 05:</strong> Internal audit skills</li><li><strong>Course 06:</strong> GDPR</li><li><strong>Course 07:</strong> Financial Management</li></ul><p><strong>Learning Outcomes</strong></p><p>By the end of this AML and KYC - QLS Certificate bundle course,learners will be able to:</p><ul><li>Gain a comprehensive understanding of Anti Money Laundering (AML) principles and procedures.</li><li>Develop a strong foundational knowledge of KYC regulations.</li><li>Master the techniques used in financial investigations pertaining to financial crimes.</li><li>Gain a solid understanding of compliance in the financial sector.</li><li>Build your internal audit skills to enhance organisational efficiency.</li><li>Understand the intricacies of GDPR and how it impacts financial institutions.</li><li>Grasp essential financial management principles to improve decision making.</li><li>Attain a hardcopy certificate for the 2 QLS-endorsed courses.</li></ul> <p>This course bundle uniquely weaves together crucial aspects of AML and KYC, financial investigation, compliance, internal audit skills, GDPR, and financial management. By diving into the theoretical underpinnings of these fields, you will cultivate a well-rounded understanding of financial regulation. The QLS-endorsed courses offer an in-depth study of AML and KYC, crucial elements in maintaining financial transparency and integrity. The CPD QS accredited courses round off your learning with a broader look at relevant aspects of the financial sector. The end result? A robust, in-depth understanding of finance's core aspects. Knowledge from these courses can enable you to navigate the financial landscape efficiently, leading to more informed decisions and better risk management.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This AML and KYC - QLS Certificate course is ideal for:</p><ul><li>Individuals aspiring to enter finance and looking to understand its core concepts.</li><li>Professionals in the financial sector aiming to enhance their knowledge base.</li><li>Compliance officers seeking to improve their understanding of AML and KYC.</li><li>Auditors aiming to expand their skillset and knowledge in finance.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Anti-Money Laundering (AML) Specialist - £35,000 to £50,000 annually</li><li>KYC Analyst - £30,000 to £45,000 annually</li><li>Financial Investigator - £40,000 to £60,000 annually</li><li>Compliance Officer - £30,000 to £50,000 annually</li><li>Internal Auditor - £30,000 to £55,000 annually</li><li>Financial Manager - £45,000 to £65,000 annually</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Finance Cert & Exam Prep

QLS Endorsed AML and KYC

<p>Learn the entire Know Your Client (KYC) process in detail. It is a process that financial institutions and other regulated companies use to verify the identity of their clients and assess their potential risks for money laundering or financing terrorism. The goal of KYC is to prevent these illegal activities by gathering information about customers and their financial transactions. This information helps the company to understand the customer's needs, business and financial position, and any potential risks involved in working with them.</p> <p>The KYC process collects and verifies the customer's personal and financial information. It may also include ongoing monitoring of the customer's transactions to ensure that they are consistent with the information provided during the KYC process.</p> <p>KYC is an integral part of financial regulation and is required by law in many countries. Financial institutions must comply with KYC regulations to prevent money laundering and other financial crimes. KYC is also essential for customer protection, as it helps to ensure that customers are not exposed to fraud or other financial risks. So, without further ado, Enrol this exclusive bundle course today.</p> <p>Along with this AML &amp; KYC course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This AML &amp; KYC Bundle Consists of the following Premium courses:</strong></p> <ul> <li><strong></strong><strong> Course 01: </strong>Anti Money Laundering (AML) Regulation for AML Officers Diploma</li><li><strong></strong><strong> Course 02: </strong>Know Your Customer (KYC)</li><li><strong></strong><strong> Course 03: </strong>Financial Investigator</li><li><strong></strong><strong> Course 04: </strong>Level 3 Tax Accounting</li><li><strong></strong><strong> Course 05: </strong>Financial Analysis</li><li><strong></strong><strong> Course 06: </strong>English Law and Legal System Level 3</li><li><strong></strong><strong> Course 07: </strong>Compliance &amp; Business Risk Management</li><li><strong></strong><strong> Course 08: </strong>GDPR Data Protection Level 5</li><li><strong></strong><strong> Course 09: </strong>Understanding Wills and Probate Laws - Level 2</li><li><strong></strong><strong> Course 10: </strong>Effective Communication Skills</li><li><strong></strong><strong> Course 11: </strong>Decision-Making</li></ul> <p>Enrol now in AML &amp; KYC to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the purpose and importance of KYC in preventing money laundering and financing terrorism.</li><li>Know the key elements of a KYC process, including customer identification, risk assessment, and ongoing monitoring.</li><li>Be able to gather and verify customer information as part of a KYC process.</li><li>Understand how to use KYC information to assess a customer's risk level and determine appropriate action.</li><li>Know how to maintain and update customer KYC information as needed.</li><li>Be familiar with relevant regulations and guidelines.</li><li>Understand the role of technology in automating and streamlining the KYC process.</li></ul><p><strong>Curriculum of Bundle</strong></p> <p><strong>Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong></p> <ul> <li>Introduction to Money Laundering</li><li>Proceeds of Crime Act 2002</li><li>Development of Anti-Money Laundering Regulation</li><li>Responsibility of the Money Laundering Reporting Office</li><li>Risk-based Approach</li><li>Customer Due Diligence</li><li>Record Keeping</li><li>Suspicious Conduct and Transactions</li><li>Awareness and Training</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>People aspiring to be KYC Analysts.</li><li>Individuals who wish to conduct their own KYC profiles.</li><li>Managers of Regulatory Compliance</li><li>Analysts in AML/TF (Anti-Money Laundering and Terrorist Financing)</li><li>Analysts in Corporate KYC/AML</li><li>Anyone working in the financial compliance industry (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees).</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This KYC course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>KYC Analyst</li><li>KYC/CDD Analyst</li><li>KYC Onboarding Analyst</li><li>Representative</li><li>Team Lead</li><li>Client/Customer Onboarding Analyst</li><li>Client/Customer Onboarding Specialist</li><li>AML Prevention Representative</li></ul> <p>In the UK, the typical annual income for these professionals ranges from <strong> £25,000 to £80,000</strong>.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

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