Name: Diploma in Office Admin and Reception
Price: 12 GBP
Availability: InStock

John Academy

Office Skills & Productivity

Secretarial & PA

Office Skills

Office Management

Office Administration

Trainers Course

Office Admin and Receptionist Course

General Admission

<p>Are you looking to enhance your Admin Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Admin Assistant will assist you in producing the best possible outcome by mastering the Admin Assistant skills.</p><p>The Admin Assistant course is for those who want to be successful. In the Admin Assistant course, you will learn the essential knowledge needed to become well versed in Admin Assistant.</p><p>Our Admin Assistant course starts with the basics of Admin Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Admin Assistant course is intuitive and easy to understand.</p><p><strong>Why would you choose the Admin Assistant course from Compliance Central:</strong></p><ul><li>Lifetime access to Admin Assistant course materials</li><li>Full tutor support is available from Monday to Friday with the Admin Assistant course</li><li>Learn Admin Assistant skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Admin Assistant course</li><li>Accessible, informative Admin Assistant learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the Admin Assistant</li><li>Study Admin Assistant in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Admin Assistant Course</li></ul><p><strong> Admin Assistant </strong></p><p><strong>Curriculum Breakdown of the Admin Assistant Course</strong></p><ul><li><strong>Module 01: </strong>Introduction to Admin Support Assistant</li><li><strong>Module 02:</strong> Business Telephone Skills</li><li><strong>Module 03: </strong>Representing Your Boss and Company</li><li><strong>Module 04: </strong>Business Etiquette</li><li><strong>Module 05: </strong>Mail Services and Shipping</li><li><strong>Module 06: </strong>Travel Arrangements</li><li><strong>Module 07: </strong>Organising Meeting and Conferences</li><li><strong>Module 08: </strong>Diary Management and Note taking</li><li><strong>Module 09: </strong>Time Management</li><li><strong>Module 10: </strong>Record Keeping and Filing Systems</li><li><strong>Module 11: </strong>Business Writing Skills</li><li><strong>Module 12: </strong>Organisational Skills</li><li><strong>Module 13:</strong> Communication Skills</li><li><strong>Module 14: </strong>Customer Service</li><li><strong>Module 15: </strong>Effective Planning and Scheduling</li><li><strong>Module 16: </strong>Invoicing/Petty Cash</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Admin Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin Assistant. It is also great for professionals who are already working in Admin Assistant and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Admin Assistant course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Admin Assistant course will enhance your knowledge and improve your confidence.</p><ul><li>Administrative Coordinator: £20,000 to £30,000 per year</li><li>Office Administrator: £18,000 to £25,000 per year</li><li>Executive Assistant: £25,000 to £40,000 per year</li><li>Administrative Officer: £20,000 to £28,000 per year</li><li>Personal Assistant: £22,000 to £35,000 per year</li><li>Data Entry Clerk: £16,000 to £22,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

Admin Assistant - Administrative Support and Communication

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;">Parent Handling Skills for Admin Staff Members</h1><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">Admin staff members who work in educational institutions may have to deal with parents or guardians of students. Handling these interactions in a positive and effective manner is important for building positive relationships with parents and ensuring a successful learning environment. In this learning adventure, you will be provided with effective strategies for enhancing your ability to interact with parents and handle difficult situations.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants:</strong></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);">The course targets any admin staff members who want to enhance their ability to interact with parents, solve problems and handle difficult situations.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Main Points:</strong></p><div data-initial-left="257.43876691874493px" data-initial-top="495.8989112434373px" style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><div tabindex="0" data-genially-id="61a9c825b367380d5c07db1b" fr-original-style="" style="box-sizing: border-box;"><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Active Listening and Non-Verbal Cues</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and Acknowledging Parent&rsquo;s Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Strategies for Handling Difficult Conversations</li><li fr-original-style="" style="box-sizing: border-box;">How to Avoid Disputes</li><li fr-original-style="" style="box-sizing: border-box;">Effective Communication in Arguments and Disputes</li><li fr-original-style="" style="box-sizing: border-box;">Using Your Problem-Solving Skills</li><li fr-original-style="" style="box-sizing: border-box;">Setting Clear Boundaries</li><li fr-original-style="" style="box-sizing: border-box;">Cultural Intelligence in Dealing with Parents</li><li fr-original-style="" style="box-sizing: border-box;">Documenting Communications with Parents</li></ol></div></div><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of hours:</strong> 15 hours</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of territories:</strong>&nbsp;2 territories</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of checkpoints:</strong>&nbsp;2 checkpoints</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course access:</strong> 60 Days</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Passing the Course:</strong> Passing the 2 checkpoints and completing the course&nbsp;<span style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(52, 52, 52);">evaluation</span></p><form action="https://teflwonderland.com/product/teaching-young-learners/" method="post" enctype="multipart/form-data" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate:&nbsp;</strong>E-Certificate with Verification Number and QR Code</form><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

TEFL Wonderland - Brilliant Minds

English Pronunciation

English Speaking

English Vocabulary

English

General English

Parent Handling Skills for Admin Staff Members

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				<h3><strong>Office Admin, Secretarial and PA Diploma Overview</strong></h3><p>A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary.</p><p>The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels.</p><p>This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait!</p><h3><b>Why You Should Choose</b><b> Office Admin, Secretarial and PA Diploma</b></h3><ul><li><span>Lifetime access to the course</span></li><li><span>No hidden fees or exam charges</span></li><li><span>CPD Accredited certification on successful completion</span></li><li><span>Full Tutor support on weekdays (Monday - Friday)</span></li><li><span>Efficient exam system, assessment and instant results</span></li><li><span>Download Printable PDF certificate immediately after completion</span></li><li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li><li><span>Improve your chance of gaining professional skills and better earning potential.</span></li></ul><h3><b>Who is this Course for?</b></h3><p><b>Office Admin, Secretarial and PA Diploma </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p><p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p><h3><b>Requirements</b></h3><p><span>Our</span><b> Office Admin, Secretarial and PA Diploma</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p><h3><b>Career Path</b></h3><p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p>					</div>
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					</div><table>				<tbody><tr>
					<td colspan="4">Office Admin, Secretarial and PA Diploma</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Personal Assistant</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td><i></i></td>
					<td>Introduction to Office Administration</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Skills of an Effective Administrator</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td><i></i></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
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					<td>Diary Management and Note taking</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
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					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
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					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
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					<td>Business Writing Skills</td>
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					<td><span><i></i> 00:41:00</span></td>
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					<td>Organisational Skills</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td>Communication Skills</td>
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					<td><span><i></i> 00:27:00</span></td>
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					<td>Customer Service</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:52:00</span></td>
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					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
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				</tbody></table>

iStudy UK

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Office Admin, Secretarial and PA Diploma

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by <strong>8% from 2020 to 2030</strong>, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace.</p><p>Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional!</p><p>With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5<strong> premium courses</strong>, and <strong>5 PDF certificates</strong> for <strong>Absolutely Free.</strong></p><p><strong>This Receptionist: Office Admin and Reception Training Bundle Contains </strong><strong>05 </strong><strong>of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Diploma in Receptionist Skills at QLS Level 5</li><li><strong> Course 02: </strong>Administrative Receptionist</li><li><strong> Course 03: </strong>UK Employment Law</li><li><strong> Course 04: </strong>Customer Service Training &amp; Minute-Taking Administrator</li><li><strong> Course 05: </strong>Complete Microsoft Office</li></ul><p>Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight!</p><p><strong>Learning Outcomes of Receptionist: Office Admin and Reception</strong></p><ul><li>Master professional communication for clear and impactful interactions.</li><li>Develop exceptional telephone etiquette for a positive first impression.</li><li>Gain a strong understanding of UK employment law and best practices.</li><li>Enhance customer service skills to build strong client relationships.</li><li>Learn effective minute-taking techniques for accurate meeting records.</li><li>Achieve proficiency in Microsoft Office applications for efficient workflow.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Receptionist: Office Admin and Reception</li><li>Get a <strong>free student ID card</strong> with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)</li><li>The Receptionist: Office Admin and Reception is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Receptionist: Office Admin and Reception course materials</li><li>The Receptionist: Office Admin and Reception comes with <strong>24/7 tutor support</strong></li></ul> <p><strong> Course 01: Diploma in Receptionist Skills at QLS Level 5</strong></p><ul><li>Introduction to Reception and Receptionist</li><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organising Meetings and Conferences</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organisational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing/Petty Cash</li><li>Business Environment</li></ul><p><strong> Course 02: Administrative Receptionist</strong></p><ul><li>Module 01: Introduction To Reception And Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss And Company</li><li>Module 04: Mail Services And Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting And Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping And Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning And Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong> Course 03: UK Employment Law</strong></p><ul><li>Module 01: Basic Of Employment Law</li><li>Module 02: Legal Recruitment Process</li><li>Module 03: Employment Contracts</li><li>Module 04: Employee Handbook</li><li>Module 05: Disciplinary Procedure</li><li>Module 06: National Minimum Wage &amp; National Living Wage</li><li>Module 07: Parental Right, Sick Pay &amp; Pension Scheme</li><li>Module 08: Discrimination In The Workplace</li><li>Module 09: Health &amp; Safety At Work</li><li>Module 10: Dismissal, Grievances And Employment Tribunals</li><li>Module 11: Workplace Monitoring &amp; Data Protection</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

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                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Newcomers to office administration</li><li>Career changers</li><li>Individuals seeking upskilling</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector.</p><ul><li>Office Administrator</li><li>Receptionist Manager</li><li>Executive Assistant</li><li>Customer Service Representative</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Receptionist: Office Admin and Reception Training - CPD Certified

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This program places a strong emphasis on developing fundamental organisational skills crucial for administrative roles. It covers key areas such as admin support, administrative management, organisational abilities, professional receptionist duties, customer relations, and telephone skills.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The course offers a robust foundation for working in various office environments and business sectors.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Ideal for those aiming to launch or advance in an administration career, the diploma creates opportunities for roles such as secretaries, personal assistants, receptionists, customer service representatives, and other office support professionals.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Diploma holders, with their strong administration and organisational capabilities, play pivotal roles in companies, nonprofits, government agencies, and more.</span></p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Office Admin And Receptionist Diploma &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master core admin support skills, including time management, task prioritisation, and document management.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop critical administrative management capabilities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master professional receptionist skills, including greeting clients, phone etiquette, appointment scheduling, and customer service.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Build customer relations and dealings skills for effective communication, complaint handling, and relationship building.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire professional telephone skills, covering call handling, messaging, call screening, and dealing with challenging interactions.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Office Admin And Receptionist Diploma Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Aspiring office administrators and receptionists</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals seeking fundamental skills for administrative roles</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Suitable for those entering or advancing in administration careers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ideal for roles such as secretaries, personal assistants, and customer service representatives</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Open to all interested in administrative careers<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">.</span></span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path<br fr-original-style="" style="box-sizing: border-box;"></span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Administrator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Receptionist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Secretary/Personal Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Representative</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Support Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Executive Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Career Progression</li></ul>

Course Gate

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

Office Admin And Receptionist Diploma 

Packt

Salesforce

This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.

Salesforce Certified Admin - A Practical Test Guide

<p>Enhance your expertise in Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration)and acquire in-demand data management skills to easily complete your everyday Microsoft Office tasks!</p><p>Whether you are a business professional, student, teacher, freelancer, or solopreneur, this interactive Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) training assists you in taking your skills to the next level.</p><p>With a single payment, you will gain access to this Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) course, including an original hardcopy certificate, a transcript and a student ID card.</p><p><strong>Courses are included in this Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) Bundle :</strong></p><ul><li><strong>Course 01:</strong> MS Word Diploma</li><li><strong>Course 02:</strong> Microsoft PowerPoint Diploma</li><li><strong>Course 03:</strong> Microsoft Excel Level 3</li><li><strong>Course 04:</strong> Complete Microsoft Access Course</li><li><strong>Course 05: </strong>Functional Skills IT</li><li><strong>Course 06:</strong> Data Analysis in Microsoft Excel Complete Training</li><li><strong>Course 07:</strong> Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li><strong>Course 08:</strong> Excel Pivot Tables</li><li><strong>Course 09:</strong> Microsoft Teams</li><li><strong>Course 10:</strong> Microsoft Excel: Master Power Query in 120 Minutes!</li><li><strong>Course 11:</strong> Office Skills and Administration Management Diploma</li></ul><p>So enrol now in this Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) Bundle!</p><p>This Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) is a bundle course that holds 11 different courses covering various topics to give you a rich learning experience to master the skills of Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration)fruitfully.</p><p>The Curriculum of <strong>Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) Bundle</strong></p><p><strong>Course 01: MS Word Diploma</strong></p><ul><li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>The detailed curriculum of the Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) is given in the resources section.</strong></p><p><strong>How will I get my Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) Certificate?</strong></p><p>After successfully completing the Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who are new to Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) and want to learn the basics of the program</li><li>Professionals who want to improve their skills and knowledge of Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration)</li><li>Students who want to improve their productivity and efficiency by learning to use Microsoft Office more effectively</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) is open to anyone. All you need is an interest in learning!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration) course, numerous exciting career opportunities await you. Explore a variety of roles in Microsoft Office Skills with Admin, Secretarial &amp; PA (Administration), like:</p><ul><li>Office Administrator</li><li>Microsoft Office specialist.</li><li>Office skills Manager</li><li>Office Assistant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the Hard Copy certificate for the title course (<strong>Microsoft Office Excel Level 3</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each.</p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p></div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Microsoft Office Skills with Admin, Secretarial & PA (Administration)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who have some experience working with Windows Server, and who are looking for a single five-day course that covers storage and compute technologies in Windows Server. This course will help them update their knowledge and skills related to storage and compute for Windows Server.</p>Overview<p>Prepare and install Windows Server and plan a server upgrade and migration strategy. Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes. Describe enterprise storage solutions, and select the appropriate solution for a given situation. Implement and manage Storage Spaces and Data Deduplication. Install and configure Microsoft Hyper-V, and configure virtual machines. Deploy, configure, and manage Windows and Hyper-V containers. Describe the high availability and disaster recovery technologies in Windows Server. Plan, create, and manage a failover cluster. Implement failover clustering for Hyper-V virtual machines. Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation. Create and manage deployment images. Manage, monitor, and maintain virtual machine installations.</p><p></p><p>This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server.<br /><br /> Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.<br /><br /> The course and labs also focus on how to administer Windows Server using not only the traditional tools such as PowerShell and Server manager, but also Windows Admin Center. </p><p></p>Prerequisites<p></p><ul>     <li>A basic understanding of networking fundamentals.</li>     <li>An awareness and understanding of security best practices.</li>     <li>An understanding of basic Active Directory concepts.</li>     <li>Basic knowledge of server hardware.</li>     <li>Experience supporting and configuring Windows client operating systems such as Windows 10 or Windows 11.</li> </ul><p></p></div><div id="course-pills-2"><div>             1 - Installing, upgrading, and migrating servers and workloads             <ul>                 <li>Introducing Windows Server </li><li>Preparing and installing Server Core </li><li>Preparing for upgrades and migrations </li><li>Migrating server roles and workloads </li><li>Windows Server activation models             </li></ul>         </div>          <div>             2 - Configuring local storage             <ul>                 <li>Managing disks in Windows Server </li><li>Managing volumes in Windows Server             </li></ul>         </div>          <div>             3 - Implementing enterprise storage solutions             <ul>                 <li>Overview of DAS, NAS, and SANs </li><li>Comparing Fibre Channel, iSCSI, and Fibre Channel over Ethernet </li><li>Understanding iSNS, DCB, and MPIO </li><li>Configuring sharing in Windows Server             </li></ul>         </div>          <div>             4 - Implementing Storage Spaces and Data Deduplication             <ul>                 <li>Implementing Storage Spaces </li><li>Managing Storage Spaces </li><li>Implementing Data Deduplication             </li></ul>         </div>          <div>             5 - Installing and configuring Hyper-V and virtual machines             <ul>                 <li>Overview of Hyper-V </li><li>Installing Hyper-V </li><li>Configuring storage on Hyper-V host servers </li><li>Configuring networking on Hyper-V host servers </li><li>Configuring Hyper-V virtual machines </li><li>Managing virtual machines             </li></ul>         </div>          <div>             6 - Deploying and managing containers             <ul>                 <li>Overview of containers in Windows Server </li><li>Deploying Windows Server and Hyper-V containers </li><li>Installing, configuring, and managing containers by using Docker             </li></ul>         </div>          <div>             7 - High availability and disaster recovery             <ul>                 <li>Defining levels of availability </li><li>Planning high availability and disaster recovery solutions with Hyper-V virtual machines </li><li>Backing up and restoring by using Windows Server Backup </li><li>High availability with failover clustering in Windows Server             </li></ul>         </div>          <div>             8 - Implementing failover clustering             <ul>                 <li>Planning a failover cluster </li><li>Creating and configuring a new failover cluster </li><li>Maintaining a failover cluster </li><li>Troubleshooting a failover cluster </li><li>Implementing site high availability with stretch clustering             </li></ul>         </div>          <div>             9 - Implementing failover clustering with Windows Server Hyper-V             <ul>                 <li>Overview of the integration of Hyper-V with failover clustering </li><li>Implementing Hyper-V VMs on failover clusters </li><li>Key features for VMs in a clustered environment             </li></ul>         </div>          <div>             10 - Implementing Network Load Balancing             <ul>                 <li>Overview of NLB </li><li>Configuring an NLB cluster </li><li>Planning an NLB implementation             </li></ul>         </div>          <div>             11 - Creating and managing deployment images             <ul>                 <li>Introduction to deployment images </li><li>Creating and managing deployment images by using MDT </li><li>Virtual machine environments for different workloads             </li></ul>         </div>          <div>             12 - Managing, monitoring, and maintaining virtual machine installations             <ul>                 <li>WSUS overview and deployment options </li><li>Update management process with WSUS </li><li>Overview of Windows PowerShell DSC </li><li>Overview of Windows Server monitoring tools </li><li>Using Performance Monitor </li><li>Monitoring event logs             </li></ul>         </div></div>

Nexus Human

Microsoft Certification

Microsoft Virtual Academy (MVA)

Windows Server

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

55341 Installation, Storage, and Compute with Windows Server

<p>The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities.</p> <p>The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work.</p> <p><strong>Learning Outcome</strong></p> <ul> <li>Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists</li><li>Be trained in the role of an office administrator and receptionist to fast-track your career</li><li>Familiarise with administrative and reception duties to ensure the smooth running of an office</li><li>Learn how to motivate your team and provide them with the right tools to achieve common work goals</li><li>Develop your knowledge of telephone etiquette and understand how to respond to difficult customers</li></ul> <p><strong>Why Choose a </strong><strong>Diploma In Office Admin And Reception - Level 3</strong>?</p> <ul> <li>Opportunity to earn a certificate which is accredited by<strong> CPDQS</strong>.</li><li>Get a free student ID card! (£10 postal charge will be applicable for international delivery).</li><li>Innovative and engaging content.</li><li>Free assessments.</li><li>24/7 tutor support.</li></ul> <p><strong>****Course Curriculum****</strong></p> <p>Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course:</p> <ul> <li><strong>Module 01: Personal Assistant</strong></li><li><strong>Module 02: Admin Support</strong></li><li><strong>Module 03: Administrative Management</strong></li><li><strong>Module 04: Organisational Skills</strong></li><li><strong>Module 05: Telephone Etiquette</strong></li><li><strong>Module 06: Business Writing</strong></li><li><strong>Module 07: Time Management</strong></li><li><strong>Module 08: Body Language and Effective Communication</strong></li><li><strong>Module 09: Meeting Management</strong></li></ul> <p><strong>Module 10: Excel Basics</strong></p> <ul> <li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul> <p><strong>Module 11: PowerPoint Basic</strong></p> <ul> <li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul> <p><strong>Assessment Process</strong></p> <p>Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This Office Admin and Reception course does not require you to have any prior qualifications or experience.</p> <ul> <li>Anybody who wants to start a career as an office admin.</li><li>Anybody who wants to learn basic receptionist skills.</li></ul> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>You will not need any prior background or expertise to enrol in this course.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Receptionist</li><li>Telephonist</li><li>School Secretary</li><li>Office Admin</li><li>Health Record Clerk</li></ul> <p>Receptionists in the UK earn around 15K - 22K per annum.</p> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate </h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPDQS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p> </div>

                        </div>

Diploma in Office Admin and Reception

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Key Facts:


COURSE 1: PERIPHERAL I.V. CANNULATION COURSE (GPT008)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.

 
Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.





Key Facts:


COURSE 2: VACCINATION / INJECTION COURSE (GPT601)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)


Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (FDSc Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)



SUITABLE FOR:
- MEDICAL / HEALTHCARE (trainees and professionals)
- AESTHETIC THERAPISTS (all levels)

 
This Vaccination / Injection Course is a nurse or paramedic-led half-day session covering all essential theory and practical skill-sets required to deliver effective Intramuscular, Intradermal and Subcutaneous injections / vaccinations.
 
PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and safely administer a vaccine or injection, conforming to WHO and Skills for Health recommended standards.
 
Itinerary:
M01 Course Overview and brief history
M02 Infection Protection Control
M03 Professionalism and Effective Communication
M04 Understanding injection procedures
M05 Why do we vaccinate?
M06 The immune system and how vaccines work. Vaccine types and composition.
M07 The National Vaccine Policy & Schedule
M08 Vaccine preventable diseases
M08A – Covid-19 Update
M09 Vaccines - understanding the reconstitution process
M10 Storage and Handling – understanding correct procedures and protocols
M11 Equipment – Syringes and Syringe Types, Needles and Needle Types, SDV (Single-Dose Vials), MDV (Multi-Dose Vials), Pre-Filled Syringes, Gloves and PPE.
M12 Vaccination sites, techniques and anatomical site selection
i) Intramuscular (IM) Injection
ii) Subcutaneous (SubCut) Injection
iii) Intradermal (ID) Injection
M13 Legal requirements, Consent and Standard Operating Procedures
M14 Adverse Reactions and Basic Life Support Guidance
M15 Record keeping & Documentation
 
PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING
PART 2 - CLASSROOM (am, pm or evening sessions)
3 - 4 hours skill-set development with practical demonstrations and hands-on experience performing Intramuscular, Intradermal and Subcutaneous Injections.
 


How do I attend?

EITHER -
CLASSROOM OPTION - Complete your theory training online at home or work, then attend one of our scheduled classroom locations, completing your Peripheral IV Cannulation Course and your Injection Course on the same day.
Our Peripheral IV Cannulation Course and Injection Course training kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available for you to add at time of booking. Training kits mirror the same equipment and supplies used in the classroom and both include detailed video instructions, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for your one full day to complete your cannulation and injection course training.

Our Virtual Classroom option includes two very comprehensive training kits - one for your cannulation course and one for your injection course. Kits are included at no charge (normally £79.95 and £39.95 respectively) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Additional Courses suitable for Aesthetic Therapists:
Our popular Introduction to Phlebotomy Course also trains you to perform venepuncture at Advanced Level. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Advanced Level.
If you already have phlebotomy skills (or decide to enroll on our phlebotomy training course) then you will be able to offer your clients Platelet-Rich Plasma (PRP) Treatments, also known as Vampire Facials. Our PRP (Vampire Facials) Course trains you in the harvesting, preparation and treatment of PRP for application to your clients as required. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Foundation Degree Level.

If you would like to "mix and match" your training dates and/or locations or would like to build your own package of courses then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are dually accredited and are Skills for Health & WHO compliant.

Medical Aesthetics

Platelet-rich plasma (PRP)

Intravenous Cannulation

Aesthetic Practitioner

Facial Aesthetics

THIS COURSE PACKAGE INCLUDES:
1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008)
2: VACCINATION / INJECTION COURSE (GPT601)

Learn how to administer injectables and intravenous therapies ...

FAST-TRACK YOUR AESTHETICS TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% Multi-Course Discount

    Cover all stages from Level 1 through to Level 4 (FDSc)

    Cover your theory training online

    Complete your advanced practical training in 1 day

    Practical training in Classroom or Virtual Classroom

    Comprehensive Practise@Home training kits for VC

    Awards 2 accredited qualifications

    Dual Accreditations for all courses

    Covers all steps required to safely perform injectables

    Covers all steps required to safely perform IV therapies

    Practise IV on artificial arm with fake blood

    Practise injection techniques on realistic injection pads

    Learn beginner to advanced skills and techniques

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Aesthetic Therapy Training - Beginner to Advanced PACKAGE

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certified Trainer (MCT)

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for Administrators who need to setup, configure and manage SharePoint Online as part of their Office 365 Administration.</p>Overview<p>After completing this course, students will gain the skills to:  - Understand the architecture of SharePoint Online  - Have knowledge of all the components in SharePoint Online  - Have on hands on experience configuring the components of SharePoint Online  - Have hands on experience configuring the options  - Work with Site Collections and storage options  - Manage user profiles and social profiling  - Understand and configure data connectivity in SharePoint Online  - Build a taxonomy structure   - Understand and configure Search in SharePoint Online  - Configure and deploy apps  - Understand and define Enterprise content management and data loss prevention.  - Configure additional options and features in SharePoint Online such as Information Rights Management</p><p>This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION TO OFFICE 365 AND SHAREPOINT ONLINE</h3> <ul> <li>Introduction to the Office 365 Administration Center</li> <li>Configure Reporting</li> <li>Accessing SharePoint management tools</li> <li>Accessing security and compliancy</li> <li>Managing Office 365 and SharePoint Online with PowerShell</li> <li>Comparing On Premises SharePoint with SharePoint Online</li> <li>User identity in Office 365 and SharePoint Online</li> <li>Manging user domains</li> <li>Building Hybrid scenarios</li> <li>OneDrive and Sites redirection</li> <li>Yammer redirection</li> <li>Understand hybrid search</li> <li>Hybrid business data connectivity</li> <li>Hybrid taxonomy</li> </ul> <h3>2 - WORKING WITH SITE COLLECTIONS</h3> <ul> <li>Introduction to classic and modern admin centers</li> <li>Creating Site Collections</li> <li>Defining ownership and security for site collections</li> <li>Configuring Storage</li> <li>Configure External Access to site collections</li> <li>Recovering site collections</li> <li>Configure external sharing</li> <li>Managing site collections with PowerShell</li> </ul> <h3>3 - MANAGING USER PROFILES</h3> <ul> <li>Overview of the profile service</li> <li>Defining profile properties</li> <li>Map profile properties to a term store</li> <li>Creating custom profile properties</li> <li>Managing audiences</li> <li>Creating audiences</li> <li>Managing user profile policies</li> <li>Configure trusted my site host locations</li> <li>Configure preferred search center locations</li> <li>Defining read access permission levels</li> <li>Configuring newsfeed options</li> <li>Setup email notifications</li> <li>Configure my site cleanup</li> </ul> <h3>4 - WORKING WITH DATA CONNECTIONS</h3> <ul> <li>Introduction to Data Connections</li> <li>Overview of PowerApps, Flow and PowerBi</li> <li>Overview of the business connectivity service</li> <li>Introduction to BDC definition files</li> <li>Creating BDC definition files</li> <li>Introduction to the secure store service</li> <li>Configuring the secure store service</li> <li>Creating secure store target application settings</li> <li>Configure connections to cloud services</li> <li>Configure connections to on-premises services</li> <li>Tools to build data connections</li> <li>Creating external content types</li> <li>Building external lists using external data</li> </ul> <h3>5 - MANAGING THE TERM STORE</h3> <ul> <li>Overview of the term store</li> <li>Understanding terms and life cycle management</li> <li>Creating term groups</li> <li>Creating the term store</li> <li>Creating Term Sets in the UI</li> <li>Creating Term Sets via importing via a CSV</li> <li>Creating terms in the UI</li> <li>Creating terms via PowerShell and CSOM</li> <li>Manage terms with synonyms and pinning</li> <li>Configure delegated administration</li> </ul> <h3>6 - CONFIGURING SEARCH</h3> <ul> <li>An Introduction to the search service</li> <li>Classic versus Modern search experience</li> <li>Understanding Managed Properties</li> <li>Create Managed Properties</li> <li>Manage Authoritative pages</li> <li>Understand Result sources</li> <li>Create and configure result sources</li> <li>Understand Query rules</li> <li>Promoting results through query rules</li> <li>Remove search results from the index</li> <li>Exporting search configurations</li> <li>Importing search configurations</li> </ul> <h3>7 - CONFIGURING APPS</h3> <ul> <li>An Introduction to Apps</li> <li>Understanding the App Catalog</li> <li>Building the App catalog</li> <li>Adding Apps to the catalog</li> <li>Add Apps to your SharePoint sites</li> <li>Adding Apps via the marketplace store</li> <li>Manage App licensing</li> <li>Configure store access settings</li> <li>Monitoring app usage</li> </ul> <h3>8 - ENTERPRISE CONTENT MANAGEMENT IN SHAREPOINT ONLINE</h3> <ul> <li>An Introduction to ECM in SharePoint Online</li> <li>Components of ECM</li> <li>Office 365 versus classic compliancy</li> <li>Understanding In-Place records management</li> <li>Configure In-Place records management</li> <li>Understanding the records center</li> <li>Build and configure a records center</li> <li>Understanding the compliancy policy center</li> <li>Build a compliancy policy center and configure policies</li> <li>Discover the security and compliancy center</li> <li>Configure an eDiscovery center</li> <li>Build an eDiscovery case</li> <li>Understand data loss prevention</li> <li>Build a data loss prevention policy and query</li> <li>Working with classification and data governance</li> </ul> <h3>9 - MANAGE OPTIONS FOR SHAREPOINT ONLINE</h3> <ul> <li>Configure OneDrive features</li> <li>Configure use of Yammer or Newsfeeds</li> <li>Understand Information Rights Management</li> <li>Configure Information Rights Management</li> <li>Define site classification options</li> <li>Understand early release options for Office 365</li> <li>Configure Early release options for your Office 365 tenant</li> <li>Manage Access Control</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55238 SharePoint Online for Administrators training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55238 SharePoint Online for Administrators course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Sharepoint

Microsoft 365

SharePoint

55238 SharePoint Online for Administrators

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One day foundation course in sexual health for staff who want to deliver the C Card in North Wales.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for staff who are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not</strong></strong> currently trained to deliver the C Card. We are also holding refresher courses for staff already trained - contact us for more details.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will cover:</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">What is C Card?</li><li value="2" fr-original-style="" style="box-sizing: border-box;">What needs to be in place for C Card providers to deliver the scheme</li><li value="3" fr-original-style="" style="box-sizing: border-box;">What stock and support we provide</li><li value="4" fr-original-style="" style="box-sizing: border-box;">The law and sex including Fraser Guidelines</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Key sexual health issues, including contraception and STI&#39;s</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Condoms, lube, dams, etc</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Inclusive practice</li><li value="8" fr-original-style="" style="box-sizing: border-box;">How to use the online admin system - QES</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions please get in touch with us at ccard@sexeducationcompany.org</p>

One day foundation course in sexual health for staff who want to deliver the C Card in North Wales.
This course is for staff who are not currently trained to deliver the C Card. We are also holding refresher courses for staff already trained - contact us for more details.
We will cover:
What is C Card?
What needs to be in place for C Card providers to deliver the scheme
What stock and support we provide
The law and sex including Fraser Guidelines
Key sexual health issues, including contraception and STI's
Condoms, lube, dams, etc
Inclusive practice
How to use the online admin system - QES
If you have any questions please get in touch with us at ccard@sexeducationcompany.org

Cwmni Addysg Rhyw - Sex Education Company

The Council for Awards in Care, Health & Education (CACHE)

CSCS (Construction Skills Certification Scheme)

Children's Wellbeing Practitioner (CWP)

Centre for Counselling & Psychotherapy Training (CCPT)

Cscs Card

C Card North Wales - new providers training (Oct 24)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.Ã¿Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.</p><p></p>Overview<p>After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support</p><p></p><p>This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.</p><p></p></div><div id="course-pills-2"><h3>1 - Describe cloud computing</h3> <ul> <li>What is cloud computing</li> <li>Describe the shared responsibility model</li> <li>Define cloud models</li> <li>Describe the consumption-based model</li> </ul> <h3>2 - Describe the benefits of using cloud services</h3> <ul> <li>Describe the benefits of high availability and scalability in the cloud</li> <li>Describe the benefits of reliability and predictability in the cloud</li> <li>Describe the benefits of security and governance in the cloud</li> <li>Describe the benefits of manageability in the cloud</li> </ul> <h3>3 - Describe cloud service types</h3> <ul> <li>Describe Infrastructure as a Service</li> <li>Describe Platform as a Service</li> <li>Describe Software as a Service</li> </ul> <h3>4 - What is Microsoft 365?</h3> <ul> <li>Describe the differences between Office 365 and Microsoft 365</li> <li>Describe Windows 365</li> <li>Describe how Microsoft 365 empowers workers in this hybrid world of work</li> <li>Explore Microsoft 365 tenant</li> </ul> <h3>5 - Describe productivity solutions of Microsoft 365</h3> <ul> <li>Describe the productivity capabilities and benefits of Microsoft 365</li> <li>Describe Microsoft 365 Apps</li> <li>Describe work management tools in Microsoft 365</li> <li>Describe additional Microsoft 365 productivity apps</li> </ul> <h3>6 - Describe collaboration solutions of Microsoft 365</h3> <ul> <li>Describe the collaboration capabilities and benefits of Microsoft 365</li> <li>Describe how Microsoft Teams promotes collaboration and enhances teamwork</li> <li>Describe the Microsoft Viva apps</li> <li>Describe how Yammer helps communities connect and grow</li> </ul> <h3>7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365</h3> <ul> <li>Describe the endpoint management capabilities of Microsoft 365</li> <li>Compare the differences of Windows 365 and Azure Virtual Desktop</li> <li>Describe the deployment and release models for Windows-as-a-Service (WaaS)</li> <li>Identify deployment methods and update channels for Microsoft 365 Apps</li> </ul> <h3>8 - Describe analytics capabilities of Microsoft 365</h3> <ul> <li>Describe the capabilities of Viva Insights</li> <li>Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal</li> <li>Describe the reports available in the Microsoft 365 admin center and other admin centers</li> </ul> <h3>9 - Describe the services and identity types of Azure AD</h3> <ul> <li>Describe Azure Active Directory</li> <li>Describe the available Azure AD editions</li> <li>Describe Azure AD identity types</li> <li>Describe the types of external identities</li> <li>Describe the concept of hybrid identity</li> </ul> <h3>10 - Describe the access management capabilities of Azure AD</h3> <ul> <li>Describe Conditional Access in Azure AD</li> <li>Describe the benefits of Azure AD roles and role-based access control</li> </ul> <h3>11 - Describe threat protection with Microsoft 365 Defender</h3> <ul> <li>Describe Microsoft 365 Defender services</li> <li>Describe Microsoft Defender for Office 365</li> <li>Describe Microsoft Defender for Endpoint</li> <li>Describe Microsoft Defender for Cloud Apps</li> <li>Describe Microsoft Defender for Identity</li> <li>Describe the Microsoft 365 Defender portal</li> </ul> <h3>12 - Describe security capabilities of Microsoft Sentinel</h3> <ul> <li>Describe how Microsoft Sentinel provides integrated threat management</li> <li>Understand Sentinel costs</li> </ul> <h3>13 - Describe the compliance management capabilities in Microsoft Purview</h3> <ul> <li>Describe the Microsoft Purview compliance portal</li> <li>Describe Compliance Manager</li> <li>Describe use and benefits of compliance score</li> </ul> <h3>14 - Describe the Service Trust Portal and privacy at Microsoft</h3> <ul> <li>Describe the Service Trust Portal</li> <li>Describe Microsoft's privacy principles</li> <li>Describe Microsoft Priva</li> </ul> <h3>15 - Describe Microsoft 365 pricing, licensing, and billing options</h3> <ul> <li>Explore pricing models for Microsoft cloud services</li> <li>Explore the billing and bill management options</li> <li>Explore the available licensing and management options</li> </ul> <h3>16 - Describe support offerings for Microsoft 365 services</h3> <ul> <li>Explore support options for Microsoft 365 services</li> <li>Explain service level agreement (SLAs) concepts</li> <li>Identify how to track the service health status</li> <li>Explore how organizations can share feedback on Microsoft 365 services</li> </ul></div>

Microsoft AZ-900

MS-900T01 Microsoft 365 Fundamentals

C Card North Wales - Flintshire - new providers training (3rd Oct 24)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.</p>Overview<p>Important Windows 11 features    How these features are used in an Active Directory    How to troubleshoot these features</p><p>This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.</p></div><div id="course-pills-2"><h3>1: Introducing Windows 11</h3> <ul> <li> Overview of Windows 11</li>  <li> Recommendations for typical troubleshooting procedures</li>  <li>Troubleshooting installation and deployment</li>  <li> Introduction to management and troubleshooting tools</li> </ul>  <h3>2: Administering Windows 11 remotely</h3> <ul> <li> Using Windows Admin Center</li>  <li>Using Windows PowerShell</li>  <li> Implementing Remote Management</li> </ul>  <h3>3: Troubleshooting startup and performing system recovery</h3> <ul> <li> Recovering Windows 11</li>  <li> Configuring the Registry</li>  <li>Troubleshooting Windows 11 startup</li>  <li> Implementing and troubleshooting BitLocker</li>  <li> Troubleshooting OS service Issues</li> </ul>  <h3>4: Troubleshooting devices and device drivers</h3> <ul> <li> Overview of hardware troubleshooting</li>  <li>Troubleshooting device drivers</li> </ul>  <h3>5: Configuring and troubleshooting network connectivity</h3> <ul> <li> Configuring network connectivity</li>  <li> Troubleshooting network connectivity</li>  <li> Implementing and troubleshooting name resolution</li>  <li> Implementing and troubleshooting remote access</li> </ul>  <h3>6: Troubleshooting Group Policy</h3> <ul> <li>Overview of Group Policy</li>  <li> Resolve GPO application issues on client devices</li> </ul>  <h3>7: Configuring and Troubleshooting Security Settings</h3> <ul> <li> Implementing network security</li>  <li> Implementing Windows 11 security features</li>  <li> Configuring and troubleshooting user accounts</li> </ul>  <h3>8: Configuring and Troubleshooting User State</h3> <ul> <li> Implementing and troubleshooting user state</li>  <li> Implementing and troubleshooting Folder Redirection</li> </ul>  <h3>9: Configuring and Troubleshooting Resource Access</h3> <ul> <li> Configuring and troubleshooting file access.</li>  <li> Configuring and troubleshooting shared folders.</li>  <li> Implementing and troubleshooting Work Folders.</li>  <li>Managing and troubleshooting printers.</li>  <li>Recovering files.</li> </ul>  <h3>10: Troubleshooting apps</h3> <ul> <li> Troubleshooting desktop apps</li>  <li> Troubleshooting app compatibility</li>  <li> Managing UWP apps</li> </ul>  <h3>11: Monitoring and Maintaining Windows 11</h3> <ul> <li> Monitoring Windows 11</li>  <li>Optimizing Windows 11 performance</li>  <li> Managing Windows 11 updates</li> </ul></div>

IT Technician

IT Support

IT Certifications

Computer Maintenance

55342 Supporting and Troubleshooting Windows 11

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p><p></p><p>This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p>Prerequisites<p></p><li>Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services  </li><li>Experience with common Windows Server management tools (implied in the first prerequisite).  </li><li>Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite).  </li><li>Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP)  </li><li>Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts  </li><li>Basic experience with implementing and managing IaaS services in Microsoft Azure  </li><li>Basic knowledge of Azure Active Directory  </li><li>Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11  </li><li>Basic experience with Windows PowerShell<p></p></li></div><div id="course-pills-2"><h3>1 - Introduction to AD DS</h3> <ul> <li>Define AD DS</li> <li>Define users, groups, and computers</li> <li>Define AD DS forests and domains</li> <li>Define OUs</li> <li>Manage objects and their properties in AD DS</li> </ul> <h3>2 - Manage AD DS domain controllers and FSMO roles</h3> <ul> <li>Deploy AD DS domain controllers</li> <li>Maintain AD DS domain controllers</li> <li>Manage the AD DS Global Catalog role</li> <li>Manage AD DS operations masters</li> <li>Manage AD DS schema</li> </ul> <h3>3 - Implement Group Policy Objects</h3> <ul> <li>Define GPOs</li> <li>Implement GPO scope and inheritance</li> <li>Define domain-based GPOs</li> <li>Create and configure a domain-based GPO</li> <li>Define GPO storage</li> <li>Define administrative templates</li> </ul> <h3>4 - Manage advanced features of AD DS</h3> <ul> <li>Create trust relationships</li> <li>Implement ESAE forests</li> <li>Monitor and troubleshoot AD DS</li> <li>Create custom AD DS partitions</li> </ul> <h3>5 - Implement hybrid identity with Windows Server</h3> <ul> <li>Select a Microsoft Entra integration model</li> <li>Plan for Microsoft Entra integration</li> <li>Prepare on-premises Active Directory for directory synchronization</li> <li>Install and configure directory synchronization with Microsoft Entra Connect</li> <li>Implement Seamless Single Sign-On</li> <li>Enable Microsoft Entra login in for Windows VM in Azure</li> <li>Describe Microsoft Entra Domain Services</li> <li>Implement and configure Microsoft Entra Domain Services</li> <li>Manage Windows Server 2019 in a Microsoft Entra Domain Services environment</li> <li>Create and configure a Microsoft Entra Domain Services instance</li> <li>Join a Windows Server VM to a managed domain</li> </ul> <h3>6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure</h3> <ul> <li>Select an option to implement directory and identity services using Active Directory Domain Services in Azure</li> <li>Deploy and configure Active Directory Domain Services domain controllers in Azure VMs</li> <li>Install a replica Active Directory domain controller in an Azure VM</li> <li>Install a new Active Directory forest on an Azure VNet</li> </ul> <h3>7 - Perform Windows Server secure administration</h3> <ul> <li>Define least privilege administration</li> <li>Implement delegated privileges</li> <li>Use privileged access workstations</li> <li>Use jump servers</li> </ul> <h3>8 - Describe Windows Server administration tools</h3> <ul> <li>Explore Windows Admin Center</li> <li>Use Server Manager</li> <li>List Remote Server Administration Tools</li> <li>Use Windows PowerShell</li> <li>Use Windows PowerShell to remotely administer a server</li> </ul> <h3>9 - Perform post-installation configuration of Windows Server</h3> <ul> <li>List the available post-installation configuration tools</li> <li>Configure Server Core using Sconfig</li> <li>Use DSC to configure Windows Server</li> <li>Perform post-installation configuration with Windows Admin Center</li> <li>Configure a server with answer files</li> </ul> <h3>10 - Just Enough Administration in Windows Server</h3> <ul> <li>Explain the concept of Just Enough Administration (JEA)</li> <li>Define role capabilities for a JEA endpoint</li> <li>Create a session configuration file to register a JEA endpoint</li> <li>Describe how JEA endpoints work to limit access to a PowerShell session</li> <li>Create and connect to a JEA endpoint</li> <li>Demonstration: Connect to a JEA endpoint</li> </ul> <h3>11 - Administer and manage Windows Server IaaS Virtual Machine remotely</h3> <ul> <li>Select the appropriate remote administration tool</li> <li>Manage Windows Virtual Machines with Azure Bastion</li> <li>Create an Azure Bastion host</li> <li>Configure just-in-time administration</li> </ul> <h3>12 - Manage hybrid workloads with Azure Arc</h3> <ul> <li>Describe Azure Arc</li> <li>Onboard Windows Server instances</li> <li>Connect hybrid machines to Azure from the Azure portal</li> <li>Use Azure Arc to manage Windows Server instances</li> <li>Restrict access with RBAC</li> </ul> <h3>13 - Configure and manage Hyper-V</h3> <ul> <li>Define Hyper-V</li> <li>Define Hyper-V Manager</li> <li>Configure Hyper-V hosts using best practices</li> <li>Configure Hyper-V networking</li> <li>Assess advanced Hyper-V networking features</li> <li>Define nested virtualization</li> </ul> <h3>14 - Configure and manage Hyper-V virtual machines</h3> <ul> <li>List the virtual machine configuration versions</li> <li>List the virtual machine generation versions</li> <li>List available VHD formats and types</li> <li>Create and configure VMs</li> <li>Determine storage options for VMs</li> <li>Define shared VHDs and VHD Sets</li> <li>Implement guest clusters using shared VHDX</li> </ul> <h3>15 - Secure Hyper-V workloads</h3> <ul> <li>Define guarded fabric</li> <li>Define the Host Guardian Service</li> <li>Explore TPM-trusted attestation</li> <li>Define KPS</li> <li>Determine key features of shielded VMs</li> <li>Compare encryption-supported and shielded VMs in a guarded fabric</li> <li>Implement a shielded VM</li> </ul> <h3>16 - Run containers on Windows Server</h3> <ul> <li>Define containers</li> <li>List the differences between containers and VMs</li> <li>Define Windows Server and Hyper-V containers and isolation modes</li> <li>Explore Docker</li> <li>Prepare a Windows Server 2019 host for container deployment</li> <li>Security, Storage, and Networking with Windows containers</li> </ul> <h3>17 - Orchestrate containers on Windows Server using Kubernetes</h3> <ul> <li>Define orchestration</li> <li>Define Kubernetes</li> <li>Deploy Kubernetes resources</li> <li>Create a Kubernetes cluster on Windows</li> <li>Define Azure Arc</li> <li>Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc</li> </ul> <h3>18 - Plan and deploy Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure compute</li> <li>Describe Virtual Machine storage</li> <li>Deploy Azure Virtual Machines</li> <li>Create a windows Virtual Machine using the portal</li> <li>Create a windows Virtual Machine using Azure CLI</li> <li>Deploy Azure Virtual Machines using templates</li> <li>Describe additional management optimization options</li> </ul> <h3>19 - Customize Windows Server IaaS Virtual Machine images</h3> <ul> <li>Create a generalized image</li> <li>Create a new Virtual Machine from a managed image</li> <li>Create a managed image of a generalized virtual machine in Azure</li> <li>Create a Virtual Machine from a managed image</li> <li>Implement Azure Image Builder</li> <li>Create a windows Virtual Machine using Azure Image Builder template</li> <li>Create a Windows Virtual Machine with Azure Image Builder using PowerShell</li> </ul> <h3>20 - Automate the configuration of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Automation</li> <li>Implement Azure Automation with DSC</li> <li>Remediate noncompliant servers</li> <li>Describe Custom Script Extensions</li> <li>Configure a Virtual Machine by using DSC</li> </ul> <h3>21 - Deploy and manage DHCP</h3> <ul> <li>Use DHCP to simplify IP configuration</li> <li>Install and configure the DHCP role</li> <li>Configure DHCP options</li> <li>Configure DHCP scopes</li> <li>Select DHCP high availability options</li> <li>Implement DHCP Failover</li> </ul> <h3>22 - Implement Windows Server DNS</h3> <ul> <li>Explore the DNS architecture</li> <li>Work with DNS zones and records</li> <li>Install and configure the DNS role</li> <li>Implement DNS forwarding</li> </ul> <h3>23 - Implement IP Address Management</h3> <ul> <li>Define IP Address Management</li> <li>Deploy IP Address Management</li> <li>Administer IP Address Management</li> <li>Configure IP Address Management options</li> <li>Manage DNS zones with IP Address Management</li> <li>Manage DHCP servers with IP Address Management</li> <li>Use IP Address Management to manage IP addressing</li> </ul> <h3>24 - Implement remote access</h3> <ul> <li>Examine the remote access options in Windows Server</li> <li>Select and set up VPNs</li> <li>Use NPS to create and enforce network access policies</li> <li>Plan and implement NPS</li> <li>Deploy a PKI for remote access</li> <li>Use WAP as a reverse web proxy</li> </ul> <h3>25 - Implement hybrid network infrastructure</h3> <ul> <li>Describe Azure network topologies</li> <li>Implement Azure VPN options</li> <li>Create a route-based VPN gateway using the Azure portal</li> <li>Implement Azure ExpressRoute</li> <li>Configure Azure Virtual WAN</li> <li>Implement DNS in hybrid environments</li> </ul> <h3>26 - Implement DNS for Windows Server IaaS VMs</h3> <ul> <li>Understand Azure DNS</li> <li>Implement Azure DNS</li> <li>Create an Azure DNS zone and record using the Azure portal</li> <li>Implement DNS with Azure IaaS virtual machines</li> <li>Implement split-horizon DNS in Azure</li> <li>Troubleshoot DNS</li> </ul> <h3>27 - Implement Windows Server IaaS VM IP addressing and routing</h3> <ul> <li>Implement a virtual network</li> <li>Implement IaaS VM IP addressing</li> <li>Assign and manage IP addresses</li> <li>Configure a private IP address for a virtual machine using the Azure portal</li> <li>Create a virtual machine with a static public IP address using the Azure portal</li> <li>Implement IaaS virtual machine IP routing</li> <li>Implement IPv6 for Windows Server IaaS virtual machines</li> </ul> <h3>28 - Manage Windows Server file servers</h3> <ul> <li>Define the Windows Server file system</li> <li>List the benefits and uses of File Server Resource Manager</li> <li>Define SMB and its security considerations</li> <li>Configure SMB protocol</li> <li>Define Volume Shadow Copy Service</li> </ul> <h3>29 - Implement Storage Spaces and Storage Spaces Direct</h3> <ul> <li>Define the Storage Spaces architecture and its components</li> <li>List the functionalities, benefits, and use cases of Storage Spaces</li> <li>Implement Storage Spaces</li> <li>List the functionalities, components, benefits, and use cases of Storage Spaces Direct</li> <li>Implement Storage Spaces Direct</li> </ul> <h3>30 - Implement Windows Server Data Deduplication</h3> <ul> <li>Define the architecture, components, and functionality of Data Deduplication</li> <li>Define the use cases and interoperability of Data Deduplication</li> <li>Implement Data Deduplication</li> <li>Manage and maintain Data Deduplication</li> </ul> <h3>31 - Implement Windows Server iSCSI</h3> <ul> <li>List the functionalities, components, and use cases of iSCSI</li> <li>List the considerations for implementing iSCSI</li> <li>Implement iSCSI</li> <li>Configure high availability for iSCSI</li> </ul> <h3>32 - Implement Windows Server Storage Replica</h3> <ul> <li>List the functionalities and components of Storage Replica</li> <li>Examine the prerequisites for implementing Storage Replica</li> <li>Implement Storage Replica by using Windows Admin Center</li> <li>Implement Storage Replica by using Windows PowerShell</li> </ul> <h3>33 - Implement a hybrid file server infrastructure</h3> <ul> <li>Describe Azure File services</li> <li>Configure Azure Files</li> <li>Configure connectivity to Azure Files</li> <li>Describe Azure File Sync</li> <li>Implement Azure File Sync</li> <li>Deploy Azure File Sync</li> <li>Deploy Azure File Sync 2</li> <li>Manage cloud tiering</li> <li>Migrate from DFSR to Azure File Sync</li> </ul></div>

Microsoft Certified Solutions Associate (MCSA)

AZ-800T00 Administering Windows Server Hybrid Core Infrastructure

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

SENCO

Midwifery

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

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