3020 Courses

Privacy Electronic Communications Regulation (PECR)

By Study Academy

Privacy Electronic Communications Regulation (PECR)
Delivered Online On Demand1 hour
£30

Know Your Customer (KYC)

By Study Academy

Know Your Customer (KYC)
Delivered Online On Demand1 hour
£30

Payment Card Industry Data Security Standards (PCI DSS)

By Study Academy

Payment Card Industry Data Security Standards (PCI DSS)
Delivered Online On Demand1 hour
£30

The Consumer Duty

By Study Academy

The Consumer Duty
Delivered Online On Demand1 hour
£30

FCA Conduct Rules

By Study Academy

FCA Conduct Rules
Delivered Online On Demand1 hour
£30

Vulnerable Customers

By Study Academy

Vulnerable Customers
Delivered Online On Demand1 hour
£30

Understand Complaints and FCA Regulations

By Study Academy

Understand Complaints and FCA Regulations
Delivered Online On Demand1 hour
£30

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry