Name: HR: Human Resources Management (Employment Law, UK Payroll & Recruitment) Diploma
Price: 12 GBP
Availability: InStock

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Supercharge your business success with our comprehensive Business Management with Sales and Marketing course. Gain the essential Business Management &amp; Sales and Marketing skills and knowledge to effectively lead teams, drive sales, and craft winning marketing strategies. Enroll today in our Business Management with Sales and Marketing course and take your business to new heights of profitability and growth.</p><p>Both of the<strong> Business Management </strong>&amp; <strong>Sales and Marketing</strong> course is endorsed by The <strong>Quality Licence Scheme</strong> and accredited by CPDQS</p><p><strong>Courses Are Included in this Business Management with Sales and Marketing Bundle: </strong></p><ul><li><strong>Course 01: </strong>Business Management at QLS Level 7</li><li><strong>Course 02: </strong>Sales and Marketing Co-ordinator at QLS Level 7</li><li><strong>Course 03: </strong>Business Intelligence Analyst</li></ul><p>Enrol today and unlock your full business potential!</p><p><strong>Learning Outcome Business Management with Sales and Marketing Bundle:</strong></p><ul><li>Apply core business management principles in various organisational settings.</li><li>Implement effective strategies for project management and operational efficiency.</li><li>Utilise financial management techniques to ensure business profitability.</li><li>Develop and implement persuasive sales strategies and negotiation tactics.</li><li>Analyse consumer behaviour and market trends to inform marketing decisions.</li><li>Design and execute comprehensive marketing plans for successful brand promotion.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of this Bundle</li><li>Get a <strong>free student ID card</strong> with this Bundle</li><li>This Bundle is affordable and simple to understand</li><li>This course is entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to this Bundle of course materials</li><li>This Bundle comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway with Business Management with Sales and Marketing!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Business Management at QLS Level 7</strong></p><ul><li>Introduction to Business Management</li><li>Operations Management</li><li>Introduction to Business Analysis</li><li>Strategic Analysis and Product Scope</li><li>Project Management</li><li>Business Development and Succession Planning</li><li>Business Process Management</li><li>Planning &amp; Forecasting Operations</li><li>Performance Management</li><li>Management of Cash and Credit</li><li>Managing Risk and Recovery</li><li>Quality Management</li><li>Communication Skills</li><li>Business Environment</li><li>Organizational Skills</li><li>Negotiation Techniques</li><li>Human Resource Management</li><li>Motivation and Counselling</li><li>Customer Service</li><li>Time Management</li><li>Conflict Management</li></ul><p><strong> Course 02: Sales and Marketing Co-ordinator at QLS Level 7</strong></p><ul><li>Introduction to Sales</li><li>Sales Growth</li><li>Sales Hypnosis</li><li>Sales Presentation</li><li>Basics of Marketing</li><li>The Marketing Process</li><li>Strategic Marketing</li><li>Marketing Environment</li><li>Market Segmentations</li><li>Consumer Buying Behaviour</li><li>Business Markets and Buying Behaviour</li><li>Marketing Research</li><li>Sales and Marketing</li><li>Leverage and Limitations</li><li>Sales Negotiations</li><li>Dealing with Customers</li><li>Communication Skills</li></ul><p><strong> Course 03: Business Intelligence Analyst</strong></p><ul><li>Module-1: An Introduction To Business Intelligence</li><li>Module-2: Real-Time Business Intelligence</li><li>Module-3: Fundamentals Of Statistics And Data Science</li><li>Module-4: Fundamentals Of SQL</li><li>Module-5: Database Management Essentials</li><li>Module-6: Data Warehouse Concepts</li><li>Module-7: Data Visualisation In Business Intelligence</li><li>Module-8: Basics Of Python</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> £12.99</li><li><strong>CPD Hard Copy Certificate: </strong>£29.99</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>£139</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        210 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is suitable for everyone.</p><p><strong>Please Note: </strong>From this <strong>Business Management with Sales and Marketing</strong> course, you will get the theoretical knowledge that need to excel in this field. After completing our course, you can also enrol in the following courses:</p><ul><li>BA (Hons) Business and Management</li><li>Level 3 Diploma in Business and Management</li><li>Level 4 Diploma in Business and Management</li><li>Level 5 Diploma in Business and Management</li><li>Level 6 Diploma in Business Management</li><li>Level 7 Diploma - Business Management</li><li>Level 3 Diploma in Business and Management (RQF)</li><li>Level 4 Diploma in Business and Management (RQF)</li><li>Level 5 Diploma in Business and Management (RQF)</li><li>Level 6 Diploma in Business Management (RQF)</li><li>Level 7 Diploma in Business Management (RQF)</li><li>Level 4 Diploma in Sales and Marketing Management (RQF)</li><li>NCFE Level 3 Diploma in Skills for Business: Sales and Marketing</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this Business Management with Sales and Marketing.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Business Management with Sales and Marketing bundle will allow you to kickstart or take your career in the related sector to the next stage.</p><ul><li>Business Owner</li><li>Sales Manager</li><li>Marketing Manager</li><li>Project Manager</li><li>Consultant</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            £12.99
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>
        <h4>Advanced Diploma in Business Management at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            £139
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Diploma in Business Management with Sales and Marketing

General Admission

<p><strong>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!</strong></p><p>Start feeling in control and not controlled by your emotions with our Emotional Intelligence course. Build deeper connections, navigate challenges with grace, and empower your surroundings with this Emotional Intelligence course. Use our Emotional Intelligence course as a roadmap and unlock your full potential!</p><p>This Emotional Intelligence course is perfectly constructed for your personal growth. So, start your journey with this Emotional Intelligence course today and watch your life transform, along with the lives of those you love!</p><p><strong>This Emotional Intelligence Bundle Includes 4 Exclusive Courses:</strong></p><ul><li><strong>Course 01: </strong>Emotional Intelligence</li><li><strong>Course 02:</strong> Behaviour Management</li><li><strong>Course 03: </strong>Resilience Training</li><li><strong>Course 04: </strong>Body Language Masterclass</li></ul><p><strong>Skills You Will Gain in this Emotional Intelligence Course</strong></p><ul><li>Develop the excellent ability to control impulse feelings</li><li>Understanding how to regulate Emotional Intelligence</li><li>Develop excellent social skills</li><li>Excellent understanding of own thoughts, and behaviour</li><li>Ability to implement emotional intelligence in the workplace</li></ul><p><strong>Why Prefer This Emotional Intelligence Course?</strong></p><ul><li>Emotional Intelligence FREE certificate on Emotional Intelligence accredited by <strong>CPDQS</strong></li><li>Get instant access to this Emotional Intelligence course.</li><li>Learn Emotional Intelligence from anywhere in the world</li><li>Emotional Intelligence is affordable and simple to understand</li><li>Lifetime access to the Emotional Intelligence course materials</li><li>Emotional Intelligence comes with 24/7 tutor support</li><li>Free assessments available with Emotional Intelligence</li></ul><p>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery) with Emotional Intelligence Course</p> <p><strong>Key Topics to Be Covered by This Emotional Intelligence Course: </strong></p><p><strong>Module 01: What is Emotional Intelligence? </strong></p><p>Introduces the concept of emotional intelligence (EI), its components, and its significance in personal and professional settings, emphasizing self-awareness, self-regulation, motivation, empathy, and social skills.</p><strong>Module 02: Skills </strong><p>Focuses on the key skills associated with emotional intelligence, including emotional awareness, accurate self-assessment, and self-confidence, essential for effective interpersonal interactions.</p><strong>Module 03: Verbal Communication Skills </strong><p>Enhances verbal communication skills, emphasizing the importance of clear, empathetic, and assertive communication in building strong relationships and managing emotions effectively.</p><strong>Module 04: Non-Verbal Communication Skills </strong><p>Explores the impact of non-verbal communication, such as body language, facial expressions, and gestures, on conveying emotions and understanding others' emotional states.</p><strong>Module 05: Social Management and Responsibility</strong><p>Covers the principles of social management and responsibility, including building positive relationships, social awareness, and managing social dynamics responsibly.</p><strong>Module 06: Tools to Regulate Your Emotions </strong><p>Provides practical tools and techniques for regulating emotions, such as mindfulness, stress management, and cognitive restructuring, to maintain emotional balance and resilience.</p><strong>Module 07: Gaining Control </strong><p>Focuses on strategies to gain control over one's emotions, including developing self-discipline, impulse control, and effective coping mechanisms for stressful situations.</p><strong>Module 08: Business Practices (I) </strong><p>Discusses the application of emotional intelligence in business practices, including leadership, teamwork, and customer relations, to enhance organizational effectiveness.</p><strong>Module 09: Business Practices (II) </strong><p>Continues exploring EI in business, focusing on conflict resolution, negotiation, and creating a positive workplace culture that fosters emotional well-being.</p><strong>Module 10: Making an Impact</strong><p>Teaches how to leverage emotional intelligence to make a significant impact in personal and professional environments, enhancing influence, decision-making, and leadership capabilities.</p><p>The emotional intelligence course aims to equip individuals with a deep understanding of emotions, enabling them to enhance their communication skills &amp; emotional intelligence.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <li>
                                        <h3>
                                            
                                                Module 01: What is Emotional Intelligence? <span>09:19</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: What is Emotional Intelligence?</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>09:19</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 02: Skills  <span>02:59</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                    <span>2: Skills in Emotional Intelligence	</span>

                                                    <span>02:59</span>

                                                        
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                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 03: Verbal Communication Skills <span>02:49</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section3">
                                                <li>
                                                    <span>3: Verbal Communication Skills</span>

                                                    <span>02:49</span>

                                                        
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                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 04: Non-Verbal Communication Skills	 <span>02:24</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section4">
                                                <li>
                                                    <span>4: Non-Verbal Communication Skills	</span>

                                                    <span>02:24</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 05: Social Management and Responsibility <span>02:48</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section5">
                                                <li>
                                                    <span>5: Social Management and Responsibility</span>

                                                    <span>02:48</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 06: Tools to Regulate Your Emotions <span>02:58</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section6">
                                                <li>
                                                    <span>6: Tools to Regulate Your Emotions</span>

                                                    <span>02:58</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 07: Gaining Control <span>04:04</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section7">
                                                <li>
                                                    <span>7: Gaining Control</span>

                                                    <span>04:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 08: Business Practices (I) <span>03:30</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section8">
                                                <li>
                                                    <span>8: Business Practices (I)</span>

                                                    <span>03:30</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 09: Business Practices (II) <span>03:16</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section9">
                                                <li>
                                                    <span>9: Business Practices (II)</span>

                                                    <span>03:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 10: Making an Impact <span>04:35</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section10">
                                                <li>
                                                    <span>10: Making an Impact</span>

                                                    <span>04:35</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Order Your Certificate <span>02:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section11">
                                                <li>
                                                    <span>11: Order Your CPD Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Order Your QLS Endorsed Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Emotional Intelligence</strong></p><p>Anyone interested in learning more about the topic is advised to take this Emotional Intelligence course.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Emotional Intelligence</strong></p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Emotional Intelligence</strong></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Cademy certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Will be downloadable when all lectures have been completed</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p><strong>CPD Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery)</li></ul> </div>

                        </div>

Emotional Intelligence: Behaviour Management, Resilience & Body Language - CPD Certified

<p><strong></strong><strong> Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!!</strong><strong></strong></p><p>Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more.</p><p><strong>Key Topics to Be Covered</strong></p><ul><li>The Science of Behaviour</li><li>Employee Safety</li><li>Managerial Structure</li><li>Values and Ethics</li><li>Employee Accountability</li><li>Substance Abuse &amp; Workplace Violence</li><li>Prejudice &amp; Discrimination</li><li>Vandalism &amp; Theft</li><li>Harassment &amp; Bullying</li><li>Hiring &amp; Training Employees</li><li>Team Building</li><li>Investigating and Reviewing Reported Incidents</li></ul><p>This Diploma is accredited by <strong>CPD </strong>with <strong>10 CPD points</strong> for professional development. Students can expect to complete this training course in around <strong>02 hours</strong>. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an<strong> instant e-certificate</strong> as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p><p>You'll get a <strong>Free Student ID</strong> card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand what behaviour is</li><li>Understand the benefits of corporate behaviour</li><li>Know what type of behaviours you want to implement in your company</li><li>Know how to implement corporate behaviours</li><li>Know how to maintain corporate behaviours</li></ul> <p>Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p><p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Skills You Will Gain</strong></p><ul><li>Communication skills</li><li>The ability to manage employees</li><li>The ability to create and maintain a corporate behaviour environment</li><li>Monitoring skills</li><li>Planning skills</li><li>Deep understanding of managerial structures</li></ul><p><strong>Why Prefer this Diploma in Business Management: Corporate Behaviour Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the course:</p><p><strong>Introduction to the Course</strong></p><ul><li>Course Objectives</li></ul><p><strong>Module One: The Science of Behavior</strong></p><ul><li>What is Behavior?</li><li>Psychology</li><li>Sociology</li><li>Anthropology</li></ul><p><strong>Module Two: Benefits for Corporate Behavior</strong></p><ul><li>Employee Safety</li><li>Conservation of Materials</li><li>Engagement</li><li>Improved Employee Performance</li></ul><p><strong>Module Three: Most Common Categories of Corporate Behavior</strong></p><ul><li>Managerial Structure</li><li>Values and Ethics</li><li>Employee Accountability</li><li>Workplace Incidents</li></ul><p><strong>Module Four: Managerial Structure</strong></p><ul><li>Clearly Defined Management</li><li>Qualified Management Team</li><li>Obvious Advancement Path</li><li>Apparent Grievance Procedures</li></ul><p><strong>Module Five: Company Values and Ethics</strong></p><ul><li>Environmental</li><li>Charity and Community Outreach</li><li>Integrity</li><li>Diversity</li></ul><p><strong>Module Six: Employee Accountability</strong></p><ul><li>Attitude</li><li>Attendance</li><li>Honesty</li><li>Substance Abuse &amp; Workplace Violence</li></ul><p><strong>Module Seven: Workplace Incidents</strong></p><ul><li>Safety</li><li>Prejudice &amp; Discrimination</li><li>Vandalism &amp; Theft</li><li>Harassment or Bullying</li></ul><p><strong>Module Eight: Designing and Implementing</strong></p><ul><li>Group Planning</li><li>Define Preferred Organizational Behaviors</li><li>Hiring</li><li>Training Employees</li></ul><p><strong>Module Nine: Corporate Team Behavior</strong></p><ul><li>Team Building</li><li>Better Communication</li><li>Conflict Resolution</li><li>to the Company and the Department</li></ul><p><strong>Module Ten: Auditing Corporate Behavior</strong></p><ul><li>Affirm Ethical Behavior</li><li>Investigate and Review Reported Incidents</li><li>Determine Progress</li><li>Get Employee Feedback &amp; Revise</li></ul><p><strong>Assessment Process<br /></strong></p><p>Once you have completed all the modules, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the course.</p><p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>The learners have to complete the assessment of this course to achieve the <strong> CPD accredited certificate</strong>. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world.</p><p>Every student must be over the age of 16 and have a passion for learning and literacy.</p><p>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.</p>
                        </div>

Business Management: Corporate Behaviour

Equality, Diversity & Inclusion (EDI) - CPD Certified

<p>You've undoubtedly made decisions when you were stressed and regretted them later. We've all been there. When in high-stress situations and under pressure, we tend to make dumb mistakes.</p><p>But if you are in a management position at a company or are the owner of a business, then you are always under pressure, and you can't afford dumb decisions.</p><p>In this Decision Making in High Stress Situations course, you get to learn how to make the right decisions even under intense stress and pressure.</p><p>You also learn how stress affects decision-making, the constant pressure traps you fall for, and how to avoid them.</p><p>With the help of this Decision Making in High Stress Situations course, you will be able to make the right decisions under stressful situations, regardless of whether it's a personal situation, organisational, or to mitigate conflicts.</p><p>The Decision Making in High Stress Situations course is informative and packed with step-by-step lessons on:</p><ul><li>What is Decision Making?</li><li>Stress and Its Impact</li><li>Time Stress and Decision Making</li><li>Personal Level Decision making Under Stress</li><li>Organisational Level Decision making Under Stress</li><li>Decision-Making for Conflict Management</li></ul><p>Each lesson is structured, and the course is overall made in a way that answers all your Decision Making in High-Stress Situations related questions. You will get everything you need all in one place.</p><p>Learn how to stay as cool as a cucumber under stress - enrol in the course now.</p> <p>The Decision Making in High Stress Situations course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all Decision Making in High Stress Situations course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you.</p><p>Start your learning journey with this course straight away and take a step forward in securing a better future!</p><p><strong>Why should you choose the Decision Making in High Stress Situations course with Academy for Health &amp; Fitness?</strong></p><ul><li>Opportunity to earn a certificate accredited by<strong> CPD </strong>after completing this course</li><li><strong>Student ID</strong> card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the Decision Making in High Stress Situations program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the Curriculum breakdown of Decision Making in High Stress Situations Course:</p><p><strong>Module 1: What is Decision Making?</strong></p><p>This module covers the following topics:</p><ul><li>Decision Making</li><li>Classifying Decision Making</li><li>The Decision Making Process</li><li>Key Ingredients for Effective Decisions</li><li>Team Decision Making</li><li>Corporate Culture and Decision-Making</li></ul><p><strong>Module 2: Stress and Its Impact</strong></p><p>This module covers the following topics:</p><ul><li>What is Stress?</li><li>Stress at Work</li><li>Effects of Stress in Decision Making</li><li>Various Pressure Traps</li><li>Psychobiology of Stress and Health</li><li>Difference between Pressure and Stress</li></ul><p><strong>Module 3: Time Stress and Decision Making</strong></p><p>This module covers the following topics:</p><ul><li>Decision Making Under Time Stress</li><li>Time Perception Models</li><li>Manipulations of Time Pressure</li><li>Time and Task Adaptation</li><li>Adapting to Time Constraints</li><li>Time Pressure in Negotiation</li><li>Time Pressure in Mediation</li></ul><p><strong>Module 4: Personal Level Decision Making Under Stress</strong></p><p>This module covers the following topics:</p><ul><li>Improving Decision Making Skills</li><li>Learn How to Avoid Stress at Work</li><li>Basic Models to Explain Decision Making Behaviour Under Stress</li><li>Strategies that address the Cause of Stress</li><li>Tips on Excellent Decision-Making</li><li>Rules for Success When Stress Is High</li></ul><p><strong>Module 5: Organisational Level Decision Making Under Stress</strong></p><p>This module covers the following topics:</p><ul><li>Overview of Decision Making Process</li><li>Mechanism of Organisational Influence</li><li>Individuals Role in Organisational Decision Making System</li><li>Information Flow</li><li>The Structure of Decision Making System</li><li>Individual Approaches to Stress Management</li><li>Managerial Approaches to Stress Management</li><li>Organizational Approaches to Stress Management</li></ul><p><strong>Module 6: Decision Making for Conflict Management</strong></p><p>This module covers the following topics:</p><ul><li>What is Conflict?</li><li>Stages of Conflict</li><li>Workplace Conflict Resolution</li><li>Decision Making under Conflict and Cognitive Control</li><li>Conflict Management and Decision Making</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the Decision Making in High Stress Situations course, your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Decision Making in High Stress Situations course.</p><p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>The learners have to complete the assessment of this course to achieve the <strong> CPD accredited certificate</strong>. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <li>
                                        <h3>
                                            
                                                Module 1: What is Decision Making? <span>21:13</span>
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                                                Module 5: Organisational Level Decision making Under Stress <span>11:24</span>
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                                                Module 6: Decision Making for Conflict Management <span>16:36</span>
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                                                Assessment (Optional) <span>14:00</span>
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                                                    <span>7: Assessment </span>

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                                                Order Your Certificate <span>02:00</span>
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                                        </h3>
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                                                    <span>8: Order Your CPD Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                                    <span>9: Order Your QLS Endorsed Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Decision Making in High Stress Situations course is for people who want to quickly and easily learn about Decision Making in High-Stress Situations.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no previous knowledge requirements for the Decision Making in High Stress Situations program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p><p>Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The course is designed to help you get the job you've always wanted, get promoted at work, go freelance, or launch your own business. You may improve your career and keep your skills up to date by taking this course with a salary range of <strong>£35,000 to £65,000</strong> per annum in the UK.</p><ul><li>Office Manager</li><li>Operations Manager</li><li>Senior Manager</li><li>Personal assistant</li><li>Project Manager</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Cademy certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed</p></div>

                        </div>

Decision Making in High Stress Situations

<p>Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field.</p> <p>A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers.</p> <p><strong>This course is endorsed by The Quality Licence Scheme and accredited by CPD (with </strong><strong>120</strong><strong> CPD points) to make your skill development and career progression substantial and easier than ever!</strong></p> <p>The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty.</p> <p>Enrol now to learn all about it!</p> <strong><strong>Learning outcomes</strong></strong> <ul> <li>Instant access to verified and trusted information</li><li>Participate in creative and interactive training exercises</li><li>Rapid assessment and instruction for all subjects</li><li>The freedom to study anywhere, at your own pace</li><li>Professional support from dedicated instructors dedicated to online learning</li></ul> <p><strong>Why Prefer this Course? </strong></p> <ul> <li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this Relationship Manager course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standard-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p>We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it.</p> <p>Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information.</p> <p><strong>****Course Curriculum****</strong></p> <p>Here is the curriculum breakdown of course:</p> <p><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></p> <ul> <li>What is Customer Relationship Management?</li><li>Why Customer Relationship Management?</li><li>Commercial usages of CRM</li><li>The Benefits of the Customer Value Management Approach</li><li>Summary</li></ul> <p><strong>Module 02: CRM Fundamentals</strong></p> <ul> <li>Defining CRM</li><li>Types of CRM</li><li>Misunderstandings</li><li>CRM Models</li><li>Customer Lifecycle</li><li>Summary</li></ul> <p><strong>Module 03: CRM Strategies</strong></p> <ul> <li>CRM Perspectives<br /><ul> <li>Functional Level</li><li>Customer-facing Front-end Level</li><li>Company-wide Level</li></ul> </li><li>Elements of a CRM Strategy<br /><ul> <li>CRM Vision</li><li>Culture of Customer Orientation</li><li>Integration and Alignment of Organizational Processes</li><li>Data and Technology Support</li><li>CRM Implementation</li></ul> </li><li>Developing a CRM Strategy<br /><ul> <li>Step 1: Gaining Enterprise-Wide Commitment</li><li>Step 2: Building a CRM Project Team</li><li>Step 3: Analyzing Business Requirements</li><li>Step 4: Defining the CRM Strategy</li></ul> </li><li>Customer Strategy</li><li>Summary</li></ul> <p><strong>Module 04: Data Analysis in CRM</strong></p> <ul> <li>The Perspectives of Data Analysis</li><li>Tools for Data Analysis<br /><ul> <li>Correlation Analysis</li><li>Regression Analysis</li><li>Factor Analysis</li><li>Cluster Analysis</li><li>Conjoint Analysis</li></ul> </li><li>Data Analysis Methodology<br /><ul> <li>Customer Segmentation</li><li>Recency-Frequency-Monetary Value</li><li>Lifetime Value Analysis</li><li>Predictive Modelling</li><li>Market Basket Analysis (MBA)</li><li>Click Stream Analysis</li><li>Personalisation</li></ul> </li><li>Summary</li></ul> <p><strong>Module 05: CRM Databases</strong></p> <ul> <li>Types of Databases<br /><ul> <li>Customer Database</li><li>Prospect Database</li><li>Cluster Database</li><li>Enhancement Database</li></ul> </li><li>The Benefits of Marketing Databases</li><li>Application of Marketing Databases<br /><ul> <li>Applications that Affect Customer Relationship</li><li>Applications that Affect Other Business Operations</li></ul> </li><li>Summary</li></ul> <p><strong>Module 06: Deepening Customer Relationship</strong></p> <ul> <li>Importance of Customer Acquisition and Retention</li><li>Customer Acquisition</li><li>The Cost of Customer Acquisition</li><li>Customer Retention</li><li>Reorganisation for Retaining Customers</li><li>Customer Retention Marketing Strategies</li><li>Summary</li></ul> <p><strong>Module 07: Communication Skills </strong></p> <ul> <li>Effective Listening Skills</li><li>Verbal Communication<br /><ul> <li>Written Communication</li><li>Oral Communication</li></ul> </li><li>Non-Verbal Communication</li><li>Communication Strategies</li><li>Summary</li><li>Assessment</li></ul> <p><strong>Module 08: Negotiation Techniques</strong></p> <ul> <li>Basic Types of Negotiations</li><li>Phases of Negotiation<br /><ul> <li>Preparation</li><li>Development</li><li>Closure</li></ul> </li><li>Negotiation Techniques</li><li>Strategies for Identifying Mutual Gain</li><li>Effective Negotiation Practise</li><li>Negotiation on Behalf of Others</li><li>Summary</li><li>Assessment</li></ul> <p><strong>Module 09: Conflict Management</strong></p> <ul> <li>Definition of Conflict</li><li>Benefits of Confrontation</li><li>Prevention of Conflicts</li><li>Anger Management</li><li>Conflict Resolution Techniques<br /><ul> <li>Research</li><li>Presentation</li><li>Take Action</li></ul> </li><li>Summary</li><li>Assessment</li></ul> <p><strong>Module 10: Time Management </strong></p> <ul> <li>Activities Planning and Prioritising</li><li>Overcoming Procrastination</li><li>Crisis Handling</li><li>Organising Workspace to Make Better Use of Time</li><li>Planning of Meetings</li><li>Summary</li><li>Assessment</li></ul> <p><strong>Module 11: Handling Customer Complaints</strong></p> <ul> <li>Importance of Handling Customer Complaints</li><li>Principles of Good Complaint Handling<br /><ul> <li>Getting it Right</li><li>Being Customer Focused</li><li>Being Open and Accountable</li><li>Acting Fairly and Proportionately</li><li>Putting things right</li><li>Seeking Continuous Improvement</li></ul> </li><li>The Role of CRM in Handling Customer Complaints</li><li>Summary</li></ul> <p><strong>Module 12: Future of CRM</strong></p> <ul> <li>Trends Driving Change in Customer Interaction</li><li>The Changing Face of CRM</li><li>What is Digital CRM</li><li>Digital CRM in Practice</li><li>Where to Start</li><li>Cyber Security Concerns</li><li>Summary</li></ul> <p><strong>Assessment Process</strong></p> <p>We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p> <p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No formal qualification is required.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning.</p> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Diploma in Relationship Manager Training at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            £99
        </p>
            <div> <p>After successfully completing the <strong>Diploma in Relationship Manager Training at QLS Level 4 </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p> <ul> <li><strong>99 GBP inside the UK</strong></li><li><strong>109 GBP (including postal fees) for international delivery</strong></li></ul> <p><strong>CPD Accredited Certificate</strong></p> <ul> <li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery) </li></ul> </div>

                        </div>

Relationship Manager

<p><strong>Are you looking to improve your current abilities or make a career move? Our unique Hotel Management &amp; Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course.</strong></p><p>Students can expect to complete this Hotel Management &amp; Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career.</p><p>Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p>The Hotel Management &amp; Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you.</p><p>Start your learning journey with this course straight away and take a step forward in securing a better future!</p><p><strong>Why should you choose this course with Academy for Health &amp; Fitness?</strong></p><ul><li>Opportunity to earn a certificate accredited by<strong> CPD </strong>after completing this course</li><li><strong>Student ID </strong>card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging contents and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete this program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>Curriculum of this Course:</strong></p><p>Our course consists of the following learning modules:</p><p><strong>Introduction to the Course</strong></p><ul><li>Course Objectives</li></ul><p><strong>Module 01: An Overview of Hotel Reception</strong></p><ul><li>Customer Service Duties</li><li>Financial Duties</li><li>Overlap with Concierge</li><li>Required Skills</li><li>Promotion Potential</li><li>Essential Skills for a Receptionist</li><li>Hotel Receptionist Training</li><li>Basic Training</li><li>Technology Training</li><li>Other Duties</li><li>Length of Training</li><li>Become a Successful Hotel Receptionist</li><li>Learning About the Role</li><li>Gaining Experience</li><li>Finding a Job</li><li>Career Path</li><li>Ideal Skills</li><li>Working Hours, Patterns and Environment</li><li>Career Path and Progression</li></ul><p><strong>Module 02: Hotel Reception Standard Procedures</strong></p><ul><li>Standard Operating Procedures</li><li>Most Common Tasks in The Hotel Reception</li><li>Guest Registration and Check in Process</li><li>Email Bookings</li><li>Pre-Arrival Checks</li></ul><p><strong>Module 03: Customer Service in Hotel Reception</strong></p><ul><li>Customer Service</li><li>High Quality Customer Service</li></ul><p><strong>Module 04: Communication Skills Required for Hotel Reception</strong></p><ul><li>The Importance of Effective Communication</li><li>Verbal Communication</li><li>Visual Communication</li><li>Benefits of Effective Communication in the Hotel Industry</li><li>Conduct Staff Training</li><li>Results of Great Communication Skills</li><li>Importance of Front Office Communication</li><li>Interdepartmental Communication</li><li>Switchboard Operators</li><li>Do's and Don'ts of Hotel Communication</li><li>Essential Attributes of Front Office Staff</li><li>Effective Speaking</li><li>The Effect of Breath on Voice and Speech</li><li>Vocal Production</li></ul><p><strong>Module 05: Telephone Handling in a Hotel</strong></p><ul><li>Call Handling</li><li>Greeting the Call</li><li>Blind Transfer</li><li>Reservation Enquiries</li><li>Ending the Call</li><li>For Reservations</li><li>For General Enquiries</li><li>Build Telephone Skills for Telephone Operators</li><li>Telephone Systems for Hotels</li><li>An Intelligent, Affordable Phone System for Your Hotel</li><li>Enhancing Your Guests' Experience</li><li>Supporting Different Users</li><li>Drive Down Voice and Data Costs</li><li>Increasing Your Revenue</li></ul><p><strong>Module 06: How to Handle Difficult Hotel Guests</strong></p><ul><li>Dealing with Stressful Situations</li><li>Dealing with the Noise Issue</li><li>Patience Is the Key</li><li>How to Deal with An Angry Hotel Customer</li><li>Follow Up</li><li>The Bottom Line</li></ul><p><strong>Module 07: Administrative Skills as a Hotel Receptionist</strong></p><ul><li>Skills</li><li>Why Organizational Skills Are Important</li></ul><p><strong>Module 08: Computer Skills and Programs</strong></p><ul><li>Top Computer Skills</li></ul><p><strong>Module 09: Brand Standards in the Hospitality World</strong></p><ul><li>Introduction to Branding in the Hospitality Industry</li><li>The Importance of Branding to Your Hospitality Business</li><li>Building Your Brand</li><li>Target Whom You Want to Serve</li><li>Give Customers a Great Experience at Every Point of Contact</li></ul><p><strong>Module 10: Being a Team Player: Working with Other Hotel Departments</strong></p><ul><li>Important Aspects to Encourage Teamwork in Hospitality</li><li>Qualities that Make a Good Team Player Great</li><li>Characteristics of a Great Team Player</li></ul><p><strong>Module 11: Safety and Security in the Hotel</strong></p><ul><li>Use Intelligent Access Control Systems</li><li>Move to Mobile Keys</li><li>Install Advanced Surveillance Technology</li><li>Train Employees to Know Safety Procedures</li><li>Keep Your Guests Informed</li><li>Tighten Cyber Security</li><li>Some Ways to Help Boost Hotel Security for Guests and Employees</li><li>Safety and Security of Guests, Employees and Assets</li><li>Bomb Threat Security</li><li>Safety and Security Measures for Women Hotel Guests</li><li>Safety Issues</li><li>Fire in Hotel</li></ul><p><strong>Module 12: Sales and Marketing as a Hotel Receptionist</strong></p><ul><li>Selling Techniques</li><li>Brainstorming areas for promotion</li><li>Sales Skills</li><li>Tools for Marketing Your Hospitality Business</li></ul><p><strong>Module 13: Dressing the Part: Creating the Professional Look in Hospitality</strong></p><ul><li>Dressing for a Hospitality Job</li><li>What to Wear for a Restaurant Job</li><li>What to Wear for a Hotel Job</li><li>What to Wear for a Resort or Spa Job</li><li>What to Wear to a Hospitality Interview</li></ul><p><strong>Module 14: Keeping Stress Under Control on the Job</strong></p><ul><li>Stress in the Workplace</li><li>When is Workplace Stress Too Much?</li><li>How Managers or Employers Can Reduce Stress at Work</li></ul><p><strong>Module 15: Legal Issues in Hospitality</strong></p><ul><li>Hotels Laws UK</li><li>Importance of Knowledge of Laws in The Hospitality Industry</li><li>How OSHA Regulations Affect the Hotel Business</li></ul><p><strong>Module 16: The Future for Hotel Receptionists</strong></p><ul><li>The Role of the Hotel Receptionist</li><li>Skills of a Good Receptionist</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.</p><p><strong>Show off Your New Skills With a Certification of Completion</strong></p><p>The learners have to successfully complete the assessment of this course to achieve the <strong>CPD</strong> accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Hotel Management &amp; Administrative Skills Course Right for You?</strong></p><p>This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.</p><p>This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no previous knowledge requirements for the Hotel Management &amp; Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p><p>Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Hotel Management &amp; Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.</p>
                        </div>

Hotel Management & Administrative Skills

Diploma of Event Management Diploma - CPD Certified

UK Employment Law, HR Management and Payroll - CPD Certified

<p><strong>[Updated: February 2024]</strong></p><p><strong>HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5 Diploma (QLS Endorsed)</strong></p><p>'A bad reputation makes hiring 10% more expensive.' YOU, an HR professional, are quite uneasy with this.</p><p>HR or Human Resources Management is the Most experienced professionals in the UK earn up to £55,000 annually, with entry-level occupations starting at £27,000. We are here to assist you in advancing into this fascinating profession, which is waiting for a fresh graduate.</p><p><strong><u>The Advanced Diploma in (HR) Human Resources at QLS Level 5 Training Offers the Following Courses:</u></strong></p><ul><li><strong> Course 01: </strong>(HR) Human Resources at QLS Level 5<strong><br /></strong></li><li><strong> Course 02: </strong>UK Payroll Administrator</li><li><strong> Course 03: </strong>UK Employment Law</li><li><strong> Course 04: </strong>Workplace Confidentiality</li></ul><p><strong>This Diploma in (HR) Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme &amp; accredited by CPDQS (with 190 CPD points)</strong></p><p>A thorough introduction to the topic of human resources management will be given in this HR: Human Resources Management (Employment Law &amp; Recruitment). The HR: Human Resources Management (Employment Law &amp; Recruitment) course will explore key HR topics, including <strong>employee interactions, performance management</strong>, <strong>salary and benefits, </strong>and <strong>recruiting </strong>and <strong>selection</strong>. The HR: Human Resources Management (Employment Law &amp; Recruitment) course will also cover best practices in the industry and give an overview of the legal and regulatory standards that pertain to HR management.</p><p><strong>Here are a few important skills you will achieve from our HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5 course:</strong></p><ul><li>Apply the fundamentals and techniques of HR management</li><li>Recruit, Hire and Retain employees</li><li>Preserve good working relationships and performance</li><li>Acknowledge the influence of employment legislation on HR management.</li><li>Discover the fundamentals of benefits and compensation and how to use them</li><li>Identify the basics of training and development and how to put them into practice</li></ul><p><strong>Top Reviews of this HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5 Course</strong></p><p><strong> </strong>This HR Course has more value than it looks to have. I have been looking for doing a Human Resources course for a long time. </p><p><em><strong>Reviewed by Alex</strong></em></p><p><strong></strong> I was impressed by the methodology of teaching very clear</p><p><em><strong>Reviewed by Delphine Makenga Betu Muya</strong></em></p><p><strong> </strong>I learned a lot and you can learn in your own time.</p><p><strong><em>Reviewed by Safiya Laviniere</em></strong></p> <p><strong>HR: Human Resources Management (Employment Law &amp; Recruitment) Diploma </strong></p><p><strong>Course Curriculum of HR: Human Resources Management (Employment Law &amp; Recruitment) Level 5</strong></p><ul><li>Module 01: Introduction to Human Resource</li><li>Module 02: Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and safety at the Workplace</li><li>Module 08: Employee Termination</li><li>Module 09: Employer Record and Statistics</li><li>Module 10: Essential UK Employment Law</li></ul><p><strong>Assessment Process of HR: Human Resources Management (Employment Law &amp; Recruitment) Diploma </strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve <strong>Quality Licence Scheme</strong> endorsed certificate.</p><p>After passing the <strong>Diploma in (HR) Human Resources at QLS Level 5</strong> exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme.</p> <h2>
  
  <div>CPD</div>
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 200 CPD hours / points
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  Accredited by CPD Quality Standards
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Module 01:  Introduction to Human Resource <span>15:40</span>
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Module 02:  Employee Recruitment and Selection Procedure <span>23:42</span>
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Module 03:  Employee Training and Development Process <span>14:27</span>
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Module 04:  Performance Appraisal Management <span>14:15</span>
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Module 05:  Employee Relations <span>09:34</span>
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Module 06:  Motivation and Counselling <span>13:31</span>
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Module 07:  Ensuring Health and safety at the Workplace <span>13:28</span>
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Module 08:  Employee Termination <span>10:45</span>
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 <span>9: Employee Termination</span>

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Module 09:  Employer Record and Statistics <span>09:00</span>
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Module 10:  Essential UK Employment Law <span>21:44</span>
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Assessment (Optional) <span>02:00</span>
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Order Your Certificate <span>02:00</span>
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 <span>13: Order Your CPD Certificate</span>

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 <span>14: Order Your QLS Endorsed Certificate</span>

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Recommendations! <span>01:00</span>
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 <span>15: Take your career to the next level with HF Online!</span>

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Module 11: Recruitment Management: Defining and Knowing the Position <span>06:28</span>
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Module 12: Filtering Applicants to Interview <span>05:33</span>
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Module 13: Hiring Strategy <span>04:57</span>
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Module 14: Lure in Great Candidates <span>04:12</span>
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Module 15: Making an Offer <span>04:55</span>
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Module 16: Onboarding <span>04:55</span>
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Module 17: Selection Process (I) <span>04:59</span>
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Module 18: Selection Process (II) <span>04:36</span>
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Module 19: The Interview (I) <span>04:55</span>
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Module 20: The Interview (II) <span>04:10</span>
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 <span>25: The Interview (II)</span>

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Free Course No 01: UK Payroll Administrator <span>4:12:44</span>
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 <span>38: Module 13_ Updating Records</span>

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 <span>49: Module 24_ Year-End Procedures</span>

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Free Course No 02: UK Employment Law <span>3:23:09</span>
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 <span>50: Module 01: Basic of Employment Law</span>

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 <span>51: Module 02: Legal Recruitment Process</span>

 <span>26:44</span>

  
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 <span>52: Module 03: Employment Contracts</span>

 <span>14:06</span>

  
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 <span>53: Module 04: Employee Handbook</span>

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 <span>54: Module 05: Disciplinary Procedure</span>

 <span>13:55</span>

  
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 <span>55: Module 06: National Minimum Wage &amp; National Living Wage</span>

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 <span>56: Module 07: Parental Right, Sick Pay &amp; Pension Scheme</span>

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 <span>57: Module 08: Discrimination in the Workplace</span>

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 <span>58: Module 09: Health &amp; Safety at Work</span>

 <span>10:21</span>

  
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 <span>60: Module 11: Workplace Monitoring &amp; Data Protection</span>

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Free Course No 03: Workplace Confidentiality <span>37:08</span>
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 <span>61: Module 01 Introduction to workplace confidentiality</span>

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 <span>63: Module 03 The Importance of Confidentiality</span>

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 <span>64: Module 04 Confidentiality with Co-workers </span>

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 <span>65: Module 05 Preventing Confidentiality Breach</span>

 <span>06:08</span>

  
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 <span>66: Module 06 How Employers Can Protect Confidential Information</span>

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</li> <h2>
  
  <div>Who is this course for?</div>
 </h2>

<div id="who_is_this_course_for">
 <p><strong>HR: Human Resources Management (Employment Law &amp; Recruitment) Diploma </strong></p><p><strong>This HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5 course is suitable for the following:</strong></p><ul><li>HR Manager</li><li>HR Advisor</li><li>HR Officer</li><li>Recruitment Manager</li><li>Talent Acquisition Specialist</li><li>Employee Relations Advisor</li><li>Learning and Development Manager</li><li>Compensation and Benefits Specialist</li><li>HR Business Partner</li><li>Diversity and Inclusion Manager</li><li>Organizational Development Manager</li><li>HR Operations Manager</li><li>HR Shared Services Manager</li><li>HR Business Analyst</li></ul><p><strong>You should enrol in this Recruitment course if you want to enrol in further:</strong></p><ul><li>Level 2 Certificate in Recruitment Resourcing</li><li>Level 3 Certificate in Principles of Recruitment Practice (RQF)</li><li>CIPD HR practice</li><li>HR and Marketing</li><li>CIPD HR practice</li><li>Human Resources Management</li><li>Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF)</li><li>NCFE Level 3 Diploma in Skills for Business: Human Resources</li><li>Certified Employee Performance Management Professional</li><li>OTHM Level 3 Foundation Diploma in Employability and Workplace Skills</li><li>CIPD HR practice</li><li>NCFE Level 3 Diploma in Skills for Business: Human Resources</li><li>Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF)</li><li>Level 4 Diploma in Human Resource Management</li><li>Level 7 Diploma in Human Resource Management</li><li>Level 2 Certificate in Recruitment Resourcing</li><li>CIPD Level 3 Foundation Certificate in People Practice</li><li>CIPD Level 5 Associate Diploma in People Management</li><li>CIPD Level 7 Advanced Diploma in Strategic People Management</li></ul>
</div> <h2>
  
  <div>Requirements</div>
 </h2>

<div id="requirements">
 <p><strong>HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5</strong></p><p>No formal qualification is required for this <strong>HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5</strong> course.</p>
</div> <h2>
  
  <div>Career path</div>
 </h2>

<div id="career_path">
 <p><strong>HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5</strong></p><p>Completing this <strong>HR Management: Human Resources Management (Employment Law &amp; Recruitment) Level 5</strong> course can lead to a variety of career opportunities in the HR field, such as:</p><ul><li>Human Resources Officer</li><li>Human Resources Manager</li><li>Human Resources Adviser</li><li>Talent Acquisition Specialist</li><li>Employee Relations Manager</li><li>Head of HR</li></ul>
</div> <h2>
  
  <div>Certificates</div>
 </h2>

<div id="optional_extras">
<h4>Certificate Accredited by CPDQS</h4>
  <p>
Digital certificate -
Included
  </p>
  <h4>Diploma in (HR) Human Resources at QLS Level 5</h4>
  <p>
Hard copy certificate -
£119
  </p>
<div> <p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>After successfully completing the <strong>Diploma in (HR) Human Resources at QLS Level 5</strong>, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>119 GBP inside the UK</strong></li><li><strong>129 GBP (including postal fees) for International Delivery</strong></li></ul><p><strong><br /></strong><strong>Certificate Accredited by CPDQS</strong></p><p>Upon finishing the <strong>(HR) Human Resources</strong> course, you need to order to receive a<strong>Certificate Accredited by CPDQS</strong>that is accepted all over the UK and also internationally. The pricing schemes are:<br /></p><ul><li><strong>29 GBP for Printed Hardcopy Certificate inside the UK</strong></li><li><strong>39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)</strong></li></ul> </div>

</div>

HR: Human Resources Management (Employment Law, UK Payroll & Recruitment) Diploma

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Nexus Human

Microsoft Certification

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-303

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.</p><p></p><p></p><p>This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.</p><p></p>Prerequisites<p>Before attending this course, students must have: </p><ul><li>-Experience with Windows networking technologies and implementation.</li> <li>- Experience with Windows Server administration, maintenance, and troubleshooting.</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Review Windows PowerShell</h3> <ul> <li>Learn about Windows PowerShell</li> <li>Get familiar with Windows PowerShell applications</li> <li>Identify factors to install and use Windows PowerShell</li> <li>Configure the Windows PowerShell console</li> <li>Configure the Windows PowerShell Integrated Scripting Environment (ISE)</li> <li>Use Visual Studio Code with PowerShell</li> </ul> <h3>2 - Understand the command syntax in Windows PowerShell</h3> <ul> <li>Discover the structure of PowerShell cmdlets</li> <li>Discover the parameters for using PowerShell cmdlets</li> <li>Review the tab completion feature in PowerShell</li> <li>Display the About files content in PowerShell</li> </ul> <h3>3 - Find commands and Get-Help in Windows PowerShell</h3> <ul> <li>Define modules in PowerShell</li> <li>Find cmdlets in PowerShell</li> <li>Use command aliases in PowerShell</li> <li>Use Show-Command and Get-Help in PowerShell</li> <li>Interpret the help file contents and update the local help content in PowerShell</li> </ul> <h3>4 - Manage Active Directory Domain Services using PowerShell cmdlets</h3> <ul> <li>Manage user accounts in PowerShell</li> <li>Manage groups and group memberships in PowerShell</li> <li>Manage computer accounts in PowerShell</li> <li>Manage organizational units and Active Directory objects in PowerShell</li> </ul> <h3>5 - Manage network service settings for Windows devices using PowerShell cmdlets</h3> <ul> <li>Manage IP addresses in PowerShell</li> <li>Manage IP routing in PowerShell</li> <li>Manage DNS clients in PowerShell</li> <li>Manage Windows Firewall settings in PowerShell</li> </ul> <h3>6 - Manage Windows Server settings using PowerShell cmdlets</h3> <ul> <li>Automate management tasks using the Group Policy management cmdlets</li> <li>Manage server roles and services using PowerShell cmdlets</li> <li>Manage Hyper-V Virtual Machines using PowerShell cmdlets</li> <li>Manage Internet Information Services using PowerShell cmdlets</li> </ul> <h3>7 - Manage settings for a local Windows machine using PowerShell cmdlets</h3> <ul> <li>Manage Windows 10 using PowerShell</li> <li>Manage permissions with PowerShell</li> </ul> <h3>8 - Understand the Windows PowerShell pipeline</h3> <ul> <li>Review Windows PowerShell pipeline and its output</li> <li>Discover object members in PowerShell</li> <li>Control the formatting of pipeline output</li> </ul> <h3>9 - Select, sort, and measure objects using the pipeline</h3> <ul> <li>Sort and group objects by property in the pipeline</li> <li>Measure objects in the pipeline</li> <li>Select a set of objects in the pipeline</li> <li>Select object properties in the pipeline</li> <li>Create and format calculated properties in the pipeline</li> </ul> <h3>10 - Filter objects out of the pipeline</h3> <ul> <li>Learn about the comparison operators in PowerShell</li> <li>Review basic filter syntax in the pipeline</li> <li>Review advanced filter syntax in the pipeline</li> <li>Optimize the filter performance in the pipeline</li> </ul> <h3>11 - Enumerate objects in the pipeline</h3> <ul> <li>Learn about enumerations in the pipeline</li> <li>Review basic syntax to enumerate objects in the pipeline</li> <li>Review advanced syntax to enumerate objects in the pipeline</li> </ul> <h3>12 - Send and pass data as output from the pipeline</h3> <ul> <li>Write pipeline data to a file</li> <li>Convert pipeline objects to other forms of data representation in PowerShell</li> <li>Control additional output options in PowerShell</li> </ul> <h3>13 - Pass pipeline objects</h3> <ul> <li>Pipeline parameter binding</li> <li>Identify ByValue parameters</li> <li>Pass data by using ByValue</li> <li>Pass data by using ByPropertyName</li> <li>Identify ByPropertyName parameters</li> <li>Use manual parameters to override the pipeline</li> <li>Use parenthetical commands</li> <li>Expand property values</li> </ul> <h3>14 - Connect with data stores using PowerShell providers</h3> <ul> <li>Define Windows PowerShell providers</li> <li>Review the built-in providers in PowerShell</li> <li>Access provider help in PowerShell</li> </ul> <h3>15 - Use PowerShell drives in PowerShell</h3> <ul> <li>Explain PowerShell drives in PowerShell</li> <li>Use PowerShell drive cmdlets in PowerShell</li> <li>Manage the file system in PowerShell</li> <li>Manage the registry in PowerShell</li> <li>Work with certificates in PowerShell</li> <li>Work with other PowerShell drives in PowerShell</li> </ul> <h3>16 - Review CIM and WMI</h3> <ul> <li>Review architecture of CIM and WMI</li> <li>Review repositories in CIM and WMI</li> <li>Locate online class documentation by using CIM and WMI cmdlets</li> </ul> <h3>17 - Query configuration information by using CIM and WMI</h3> <ul> <li>List local repository namespaces and classes by using CIM and WMI</li> <li>Query instances by using commands and WMI Query Language</li> <li>Connect to remote computers by using CIM and WMI cmdlets</li> <li>Query repository classes from remote computers by using CIMSession objects</li> </ul> <h3>18 - Query and manipulate repository objects by using CIM and WMI methods</h3> <ul> <li>Discover methods of repository objects by using CIM and WMI</li> <li>Locate class methods and documentation by using CIM and WMI</li> <li>Invoke methods of repository objects by using CIM and WMI</li> </ul> <h3>19 - Manage variables in Windows PowerShell scripts</h3> <ul> <li>Define variables in Windows PowerShell scripts</li> <li>Create variable names in Windows PowerShell scripts</li> <li>Assign values and types to variables in Windows PowerShell scripts</li> <li>Identify the methods and properties of variables in Windows PowerShell scripts</li> <li>Use string variables and methods in Windows PowerShell scripts</li> <li>Use date variables and methods in Windows PowerShell scripts</li> </ul> <h3>20 - Work with arrays and hash tables in Windows PowerShell scripts</h3> <ul> <li>Define an array in Windows PowerShell scripts</li> <li>Work with array lists in Windows PowerShell scripts</li> <li>Define hash tables in Windows PowerShell Scripts</li> <li>Work with hash tables in Windows PowerShell scripts</li> </ul> <h3>21 - Create and run scripts by using Windows PowerShell</h3> <ul> <li>Review Windows PowerShell scripts</li> <li>Modify scripts in the PowerShell Gallery</li> <li>Create scripts using Windows PowerShell</li> <li>Review the PowerShellGet module in Windows PowerShell</li> <li>Run scripts and set the execution policy in Windows PowerShell</li> <li>Review Windows PowerShell and AppLocker</li> <li>Sign the scripts digitally in Windows PowerShell</li> </ul> <h3>22 - Work with scripting constructs in Windows PowerShell</h3> <ul> <li>Review and use the ForEach loop in Windows PowerShell scripts</li> <li>Review and use the If construct in Windows PowerShell scripts</li> <li>Review and use the Switch construct in Windows PowerShell scripts</li> <li>Review the For construct in Windows PowerShell scripts</li> <li>Review other loop constructs in Windows PowerShell scripts</li> <li>Review Break and Continue in Windows PowerShell scripts</li> </ul> <h3>23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets</h3> <ul> <li>Use the Get-Content command in Windows PowerShell scripts</li> <li>Use the Import-Csv cmdlet in Windows PowerShell scripts</li> <li>Use the Import-Clixml cmdlet in Windows PowerShell scripts</li> <li>Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts</li> </ul> <h3>24 - Use methods to accept user inputs in Windows PowerShell scripts</h3> <ul> <li>Identify values that might change in Windows PowerShell scripts</li> <li>Use the Read-Host cmdlet in Windows PowerShell scripts</li> <li>Use the Get-Credential cmdlet in Windows PowerShell scripts</li> <li>Use the Out-GridView cmdlet in Windows PowerShell scripts</li> <li>Pass parameters to a Windows PowerShell script</li> </ul> <h3>25 - Troubleshoot scripts and handle errors in Windows PowerShell</h3> <ul> <li>Interpret error messages generated for Windows PowerShell commands</li> <li>Add output to Windows PowerShell scripts</li> <li>Use breakpoints in Windows PowerShell scripts</li> <li>Interpret error actions for Windows PowerShell commands</li> </ul> <h3>26 - Use functions and modules in Windows PowerShell scripts</h3> <ul> <li>Review functions in Windows PowerShell scripts</li> <li>Use variable scope in Windows PowerShell scripts</li> <li>Create modules in Windows PowerShell scripts</li> <li>Use the dot sourcing feature in Windows PowerShell</li> </ul> <h3>27 - Manage single and multiple computers by using Windows PowerShell remoting</h3> <ul> <li>Review the remoting feature of Windows PowerShell</li> <li>Compare remoting with remote connectivity</li> <li>Review the remoting security feature of Windows PowerShell</li> <li>Enable remoting by using Windows PowerShell</li> <li>Use one-to-one remoting by using Windows PowerShell</li> <li>Use one-to-many remoting by using Windows PowerShell</li> <li>Compare remoting output with local output</li> </ul> <h3>28 - Use advanced Windows PowerShell remoting techniques</h3> <ul> <li>Review common remoting techniques of Windows PowerShell</li> <li>Send parameters to remote computers in Windows PowerShell</li> <li>Set access protection to variables, aliases, and functions by using the scope modifier</li> <li>Enable multi-hop remoting in Windows PowerShell</li> </ul> <h3>29 - Manage persistent connections to remote computers by using Windows PowerShell sessions</h3> <ul> <li>Review persistent connections in Windows PowerShell</li> <li>Create and manage persistent PSSessions by using Windows PowerShell</li> <li>Disconnect PSSessions by using Windows PowerShell</li> <li>Review the feature of implicit remoting in Windows PowerShell</li> </ul> <h3>30 - Review Azure PowerShell module</h3> <ul> <li>Review Azure PowerShell</li> <li>Review the benefits of the Azure PowerShell module</li> <li>Install the Azure PowerShell module</li> <li>Migrate Azure PowerShell from AzureRM to Azure</li> <li>Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules</li> </ul> <h3>31 - Review the features and tools for Azure Cloud Shell</h3> <ul> <li>Review the characteristics of Azure Cloud Shell</li> <li>Review the features and tools of Azure Cloud Shell</li> <li>Configure and experiment with Azure Cloud Shell</li> </ul> <h3>32 - Manage Azure resources with Windows PowerShell</h3> <ul> <li>Create a new Azure virtual machine by using Windows PowerShell commands</li> <li>Manage Azure virtual machines by using Windows PowerShell commands</li> <li>Manage Azure related storage by using Azure PowerShell</li> <li>Manage Azure subscriptions by using Azure PowerShell</li> </ul> <h3>33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell</h3> <ul> <li>Review benefits to manage Microsoft 365 services by using Windows PowerShell</li> <li>Connect to the Microsoft 365 tenant by using Windows PowerShell</li> <li>Manage users in Microsoft 365 by using Windows PowerShell</li> <li>Manage groups in Microsoft 365 by using Windows PowerShell</li> <li>Manage roles in Microsoft 365 by using Windows PowerShell</li> <li>Manage licenses in Microsoft 365 by using Windows PowerShell</li> </ul> <h3>34 - Manage Exchange Online by using Windows PowerShell</h3> <ul> <li>Connect to Exchange Online by using Windows PowerShell</li> <li>Manage mailboxes in Exchange Online by using Windows PowerShell</li> <li>Manage resources in Exchange Online by using Windows PowerShell</li> <li>Manage admin roles in Exchange Online by using Windows PowerShell</li> </ul> <h3>35 - Manage SharePoint Online by using Windows PowerShell</h3> <ul> <li>Install and connect to SharePoint Online Management Shell by using Windows PowerShell</li> <li>Manage SharePoint Online users and groups by using Windows PowerShell</li> <li>Manage SharePoint sites by using Windows PowerShell</li> <li>Manage SharePoint Online external user sharing by using Windows PowerShell</li> </ul> <h3>36 - Manage Microsoft Teams by using Windows PowerShell</h3> <ul> <li>Review Microsoft Teams PowerShell module</li> <li>Install the Microsoft Teams PowerShell module</li> <li>Manage teams with Microsoft Teams PowerShell module</li> </ul> <h3>37 - Create and manage background jobs using Windows PowerShell</h3> <ul> <li>Define the types of background jobs in Windows PowerShell</li> <li>Start remote jobs and CIM/WMI jobs in Windows PowerShell</li> <li>Monitor jobs in Windows PowerShell</li> <li>Retrieve results for running jobs in Windows PowerShell</li> </ul> <h3>38 - Create and manage scheduled jobs using Windows PowerShell</h3> <ul> <li>Create and run Windows PowerShell scripts as scheduled tasks</li> <li>Define scheduled jobs in Windows PowerShell</li> <li>Create job option and job trigger objects in Windows PowerShell</li> <li>Create and register a scheduled job in Windows PowerShell</li> <li>Retrieve the results from a scheduled job in Windows PowerShell</li> </ul></div>

Azure PowerShell

Powershell

Power Automate

Microsoft Power Automate

AZ-040T00 Automating Administration with Powershell

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

MD-102T00 Microsoft 365 Endpoint Administrator

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.</p>Overview<p>Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.</p><p>In this course, students will establish processes to ensure that information security measures align with established business needs.</p>Prerequisites<p></p><li>Information security governance</li>  <li>Information risk management</li>  <li>Information security program development</li>  <li>Information security program management</li>  <li>Incident management and response</li><p></p></div><div id="course-pills-2"><h3>1 - Information Security Governance</h3> <ul> <li>Develop an Information Security Strategy</li> <li>Align Information Security Strategy with Corporate Governance</li> <li>Identify Legal and Regulatory Requirements</li> <li>Justify Investment in Information Security</li> <li>Identify Drivers Affecting the Organization</li> <li>Obtain Senior Management Commitment to Information Security</li> <li>Define Roles and Responsibilities for Information Security</li> <li>Establish Reporting and Communication Channels</li> </ul> <h3>2 - Information Risk Management</h3> <ul> <li>Implement an Information Risk Assessment Process</li> <li>Determine Information Asset Classification and Ownership</li> <li>Conduct Ongoing Threat and Vulnerability Evaluations</li> <li>Conduct Periodic BIAs</li> <li>Identify and Evaluate Risk Mitigation Strategies</li> <li>Integrate Risk Management into Business Life Cycle Processes</li> <li>Report Changes in Information Risk</li> </ul> <h3>3 - Information Security Program Development</h3> <ul> <li>Develop Plans to Implement an Information Security Strategy</li> <li>Security Technologies and Controls</li> <li>Specify Information Security Program Activities</li> <li>Coordinate Information Security Programs with Business Assurance Functions</li> <li>Identify Resources Needed for Information Security Program Implementation</li> <li>Develop Information Security Architectures</li> <li>Develop Information Security Policies</li> <li>Develop Information Security Awareness, Training, and Education Programs</li> <li>Develop Supporting Documentation for Information Security Policies</li> </ul> <h3>4 - Information Security Program Implementation</h3> <ul> <li>Integrate Information Security Requirements into Organizational Processes</li> <li>Integrate Information Security Controls into Contracts</li> <li>Create Information Security Program Evaluation Metrics</li> </ul> <h3>5 - Information Security Program Management</h3> <ul> <li>Manage Information Security Program Resources</li> <li>Enforce Policy and Standards Compliance</li> <li>Enforce Contractual Information Security Controls</li> <li>Enforce Information Security During Systems Development</li> <li>Maintain Information Security Within an Organization</li> <li>Provide Information Security Advice and Guidance</li> <li>Provide Information Security Awareness and Training</li> <li>Analyze the Effectiveness of Information Security Controls</li> <li>Resolve Noncompliance Issues</li> </ul> <h3>6 - Incident Management and Response</h3> <ul> <li>Develop an Information Security Incident Response Plan</li> <li>Establish an Escalation Process</li> <li>Develop a Communication Process</li> <li>Integrate an IRP</li> <li>Develop IRTs</li> <li>Test an IRP</li> <li>Manage Responses to Information Security Incidents</li> <li>Perform an Information Security Incident Investigation</li> <li>Conduct Post-Incident Reviews</li> </ul></div>

Certified Cryptocurrency Investigator Course (CCI)

Commercial & Contract Management Certification Program (CCM)

Certified Cyber Professional (CCP)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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