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23 Writing Skills courses in London

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Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals

By Asia Edge

ABOUT THIS TRAINING COURSE Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: * Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals * Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production * Use clear & powerful language to target and persuade readers for positive results * Use tried and tested proof reading techniques to check and review documents more effectively * Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: * Present and sell your technical presentation more effectively both internally and externally * Plan and structure your meetings and presentations for maximum effect * Capture your technical and non-technical audience by delivering your presentation with power and authority * Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level * Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1719 to £1999

Business writing skills (In-House)

By The In House Training Company

This very practical workshop is designed to enable participants to improve the impact, clarity and accuracy of their business documents - both internal and external.: This workshop will help participants: * Identify the purpose of writing their documents - to themselves and to their readers * Recognise and meet the needs of their readers * Plan documents systematically and improve the layout, flow and structure * Express the content more clearly, concisely and correctly * Adapt the tone and style of writing to the circumstances * Proof-read and edit work effectively, using formal marks and techniques * Improve visual layout, format and appearance 1 COURSE OBJECTIVES * Welcome and Introductions * The problems now - group discussion 2 WRITING BETTER BUSINESS DOCUMENTS * What points to highlight / exclude * Starting off * Introductions * Conclusions * Executive summaries 3 RULES AND STANDARDS * George Orwell's famous maxim * Why write? - clarifying your aims and objectives * A seven-step method for better preparation * The three-stage process for writing well * Grouping information for your reader 4 PROOF-READING AND EDITING * The difference between proof-reading and editing * Proof-reading methods and strategies * Proof-reading marks and techniques * Training your eye for detail * Knowing what to look for 5 EFFECTIVE EDITING * Grammar and English standards * Words - usage and spelling * Sentences - units of thought * Paragraphs - themes * Punctuation - spotting and correcting common errors * Say what you mean - active v passive language 6 HOW'S YOUR ENGLISH? * Grammar quizzes and punctuation test * Spotting spelling errors * Rephrasing jargons and clichés * Common error's and mistakes 7 DOCUMENT LAYOUT * House style * Use of white space * Fonts and effects 8 ONE-TO-ONE WORKSHOPS * These are practical sessions with one-to-one consultation with colleagues and the trainer * They are held at key points to consolidate the learning from different sessions 9 COURSE SUMMARY * Summary of key points * Action plans

Business writing skills (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
Price on Enquiry

Technical Report Writing Course (£695 total for this 1-day course for a group of 4-15 people)

By Buon Consultancy

Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.

Technical Report Writing Course (£695 total for this 1-day course for a group of 4-15 people)
Delivered in-person, on-requestDelivered In-Person in Edinburgh
£695

Expert in General Cargo Inspection/ Cargo Survey

By International Maritime Training

In today's dynamic global trade landscape, expertise in cargo inspection is more valuable than ever. Our comprehensive program is designed to equip you with the knowledge, skills, and certification needed to excel in the field of general cargo inspection, this comprehensive program is designed to empower maritime professionals like you with the skills and knowledge needed to excel in the ever-evolving maritime landscape. General cargo, in the context of shipping, refers to a broad category of goods that are typically non-specialized and not classified as bulk cargo or containerized cargo. These are goods that are individually packaged, bundled, or palletized and are not loaded into dedicated containers. General cargo can include a wide variety of items, ranging from machinery, equipment, and vehicles to consumer goods, textiles, and packaged products. Ships transporting general cargo are equipped with versatile cargo-handling facilities such as cranes and derricks to load and unload these diverse goods. General cargo vessels are adaptable and capable of carrying different types of merchandise, making them suitable for various industries and trade routes. The flexibility in handling different types of goods makes general cargo shipping an essential component of global trade. Elevate your career in cargo inspection with our Advanced Diploma in General Cargo Inspection! Enroll now and gain in-depth knowledge in: CS001: Marine Cargo Survey Practices CS002: Essential Law for Cargo Surveyors CS003: Technical Report Writing Skills for Surveyors CS013E: Expert in General Cargo Inspection Why Choose Our Program : Expert-Led Training: Learn from industry professionals with years of experience in cargo inspection. Flexible Learning Options: Access training materials online at your own pace, from anywhere in the world. Practical Insights: Gain real-world insights and case studies to enhance your understanding of cargo inspection challenges and solutions. Certification: Upon successful completion of the program, receive a recognized advanced diploma as an Expert in General Cargo Inspection. Take the Next Step : Ready to elevate your cargo inspection expertise? Enroll now and join our community of skilled professionals dedicated to excellence in cargo inspection. 🌐 Why Choose Us ? Our commitment to excellence, coupled with a history of successful alumni, makes us the perfect choice for your maritime education. Enroll today and set sail towards a brighter future in the maritime world!

Expert in General Cargo Inspection/ Cargo Survey
Delivered Online & In-Person
Dates arranged on request
£600

ESOL - General English (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

This General English tutoring course is designed for adult learners who want to improve their overall English language proficiency. Participants will focus on developing their speaking, listening, reading, and writing skills in a variety of everyday contexts. Through interactive activities, discussions, and authentic materials, learners will gain confidence and fluency in using English for both social and practical purposes. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English in various everyday situations. 2. Expand vocabulary and improve language accuracy. 3. Develop listening skills to understand different accents and speech patterns. 4. Enhance reading comprehension skills for various types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction to General English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key language skills and areas of focus Week 2: Speaking and Conversation Skills - Developing oral communication skills for everyday conversations - Role-plays and discussions on common topics and situations - Enhancing fluency, pronunciation, and vocabulary in spoken English Week 3: Vocabulary Expansion - Expanding general vocabulary and idiomatic expressions - Exercises and activities to reinforce and practice new words and phrases - Incorporating vocabulary into oral and written communication Week 4: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common errors in speaking and writing - Exercises and activities to improve language accuracy Week 5: Listening and Comprehension Skills - Developing listening skills to understand different accents and speech patterns - Authentic listening materials such as dialogues, podcasts, and videos - Strategies for understanding main ideas, details, and specific information Week 6: Reading and Comprehension Skills - Developing reading skills for different types of texts (articles, short stories, etc.) - Strategies for skimming, scanning, and understanding written information - Identifying main ideas, supporting details, and inferring meaning from context Week 7: Writing Skills: Emails and Messages - Improving writing skills for everyday correspondence (emails, messages, etc.) - Practice exercises for clarity, coherence, and appropriate tone - Polishing grammar, vocabulary, and sentence structure in written communication Week 8: Writing Skills: Informal and Formal Writing - Developing writing skills for informal and formal purposes (letters, essays, etc.) - Techniques for organising ideas, supporting arguments, and expressing opinions - Practice exercises for clarity, coherence, and appropriate style in written communication Week 9: Pronunciation and Intonation - Developing clear and accurate pronunciation skills - Focus on individual sounds, stress, rhythm, and intonation patterns - Practice exercises and activities for improved spoken English Week 10: Everyday Practical English - Enhancing language skills for everyday practical situations (shopping, dining, etc.) - Role-plays and interactive exercises for real-life communication - Polishing conversational skills, expressions, and cultural understanding Week 11: Cultural Understanding and Communication - Understanding cultural nuances in English-speaking countries - Developing intercultural communication skills for effective interactions - Practising respectful and inclusive language in diverse environments Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of interest.

ESOL - General English (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered in-person, on-requestDelivered In-Person in London
£60

ESOL - Intensive Immersion in English Course (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules. 

ESOL - Intensive Immersion in English Course (modular) - In Person Tuition, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered in-person, on-requestDelivered In-Person in London
£60

Primary Tuition - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

Welcome to GLA Tutors [https://www.globallearners.academy/home], a pioneering platform for primary school tutoring and SATs preparation.  At GLA Tutors [https://www.globallearners.academy/home], we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors [https://www.globallearners.academy/home], we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, [https://www.globallearners.academy/home] you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.

Primary Tuition - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered in-person, on-requestDelivered In-Person in London
£60

GCSE Tuition - History - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

Getting to grips with GCSE History At GLA Tutors, [https://www.globallearners.academy/services/gcse] we are dedicated to helping students excel in their GCSE History examinations. Our experienced tutors are passionate about history and committed to providing comprehensive support aligned with the AQA examination board's specification.  Let's explore the breakdown of the AQA GCSE History specification: Paper 1: Understanding the Modern World This paper focuses on key historical events and developments from the 20th century. Our tutors will guide students through topics such as the origins of World War I, the Treaty of Versailles, the rise of Hitler and the Nazis, the Cold War, and the civil rights movement. We provide in-depth analysis, engaging discussions, and access to a wide range of historical sources to help students develop a deep understanding of these crucial events. Paper 2: Shaping the Nation In this paper, students will explore the history of Britain from medieval times to the present day. Our tutors will delve into topics such as the Norman Conquest, the Tudors, the Industrial Revolution, the British Empire, and the impact of immigration. We provide comprehensive guidance on key historical figures, significant events, and the social, political, and economic changes that shaped the nation. Through interactive lessons and engaging activities, we help students develop a strong grasp of British history. Historical Investigation This component allows students to conduct an in-depth investigation on a topic of their choice. Our tutors will provide guidance on selecting a suitable topic, conducting research, analysing sources, and presenting findings. We help students develop critical thinking skills, research methodology, and the ability to construct coherent and well-supported arguments. This component allows students to develop their historical research skills while exploring a topic of personal interest. At GLA Tutors, [https://www.globallearners.academy/services/gcse] we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of history. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, historical empathy, and the ability to analyse and interpret historical sources. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximise exam success. Join us at GLA Tutors [https://www.globallearners.academy/services/gcse] and embark on a transformative journey in GCSE History. Our tutors are here to guide you towards academic excellence, a deeper appreciation for the past, and the ability to critically analyse historical events and their impact on the world today. Feel free to explore our website [https://www.globallearners.academy/services/gcse] for more information or reach out to us with any questions you may have. We can provide assistance for everything you need to prepare students for exams, including: * past papers, mark schemes and examiners’ reports * specimen papers and mark schemes for new courses * exemplar student answers with examiner commentaries * high quality revision guides

GCSE Tuition - History - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered in-person, on-requestDelivered In-Person in London
£60

GCSE Tuition - Religious Studies - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea

5.0(8)

By GLA Tutors Home or Online

Excelling in GCSE Religious Studies! At GLA Tutors [https://www.globallearners.academy/services/gcse], we are dedicated to helping students succeed in their GCSE Religious Studies examinations. Our experienced tutors are passionate about the subject and committed to providing comprehensive support aligned with the AQA examination board's specification. Let's explore the breakdown of the AQA GCSE Religious Studies specification: Paper 1: The Study of Religions: Beliefs and Teachings This paper focuses on the study of two religions, such as Christianity and Islam. Our tutors will guide students through the fundamental beliefs, teachings, and practices of these religions. We delve into topics like the nature of God, religious texts, worship, and the impact of religion on individuals and society. Through engaging discussions and thought-provoking exercises, we help students develop a deep understanding of religious beliefs. Paper 2: Thematic Studies This paper explores ethical and philosophical issues, as well as the influence of religion in the modern world. Our tutors will delve into topics like crime and punishment, human rights, life and death, and religion and society. We provide in-depth analysis, case studies, and perspectives from different religious traditions to enable students to critically examine these issues. We also emphasise the development of strong argumentation and evaluation skills. Paper 3: Study of Religion: Textual Studies In this paper, students will explore religious texts and their significance. Our tutors will guide students through the study of sacred texts, such as the Bible or the Qur'an. We help students analyse and interpret these texts, understand their historical and cultural context, and explore their relevance in contemporary society. We provide comprehensive guidance on textual analysis and the application of religious teachings to real-life situations. At GLA Tutors, [https://www.globallearners.academy/services/gcse] we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of religious studies. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, empathy, and open-mindedness, enabling students to engage with complex ethical and philosophical questions. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximize exam success. Join us at GLA Tutors [https://www.globallearners.academy/services/gcse] and embark on a transformative journey in GCSE Religious Studies. Our tutors are here to guide you towards academic excellence, a deep appreciation for religious diversity, and the ability to apply religious teachings to real-world contexts. Feel free to explore our website [https://www.globallearners.academy/services/gcse]for more information or reach out to us with any questions you may have.  https://www.globallearners.academy/services/gcse [https://www.globallearners.academy/services/gcse] We can provide assistance for everything you need to prepare students for exams, including: * past papers, mark schemes and examiners’ reports * specimen papers and mark schemes for new courses * exemplar student answers with examiner commentaries * high quality revision guides

GCSE Tuition - Religious Studies - In Person, London, Lambeth, Wandsworth, Merton, Southwark, Kensington & Chelsea
Delivered in-person, on-requestDelivered In-Person in London
£60

ESOL - Intensive Immersion in English Course (modular) - Online Tuition

5.0(8)

By GLA Tutors Home or Online

Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules. 

ESOL - Intensive Immersion in English Course (modular) - Online Tuition
Delivered on-request, onlineDelivered Online
£40

Educators matching "Writing Skills"

Show all 15
Black Leaders

black leaders

Romford

Black Leaders is a registered community interest company providing career progression guidance for students and professionals across the U.K. We aim to be a motivating power in reducing healthcare inequalities for Black and other ethnicities; whilst tackling social exclusion within the workplace. We will achieve this by educating, inspiring and equipping a community of professionals with meaningful and practical leadership skills, to improve career prospects. We offer a diverse range of workshops, events and guidance designed to help you progress further in your career. This includes leadership workshops, networking, training and mentorship. Whether you’re experienced, new to the field, a student or even a young person considering a healthcare career we are here to support. Mentoring Programmes We offer both professional 1:1 and peer-led mentoring programmes for students and professionals. Our services include CV/job applications, writing skills, interview techniques, support with continuous professional development and much more. Networking & Training Regular events to increase knowledge of systems such as Human Resources, financial planning and pensions. Online community-led forum. Training sessions on the gold standard of professional practices and insight into prospective career paths. Advisory & Change Management Help organisations and small businesses to make informed decisions regarding the ethnically diverse workforce. Engagement: Facilitate and analyse staff surveys & feedback, manage away days and corporate team building events, staff forums and networks. Co-design and implement bespoke succession planning frameworks and SoPs.