Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
safe handling of medication
Dementia awareness training
Mental capacity Act Dols training course
Immediate life support, first aid
Infection prevention and control course
Most behaviour is learned, this course shows you how some behaviours are dangerous or restricting, and what you can do to help the person, and yourself
Moving and assisiting training within health and social care