Name: Service Helpdesk & Technical Support Course
Price: 12 GBP
Availability: InStock

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			<h3><strong>Project Management Complete Course Overview</strong></h3>
<p>Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Project Management.</p>
<p>This course helps you create a roadmap to the project goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the project goals, objectives and benefits before committing significant resources. Ensure that the project proceeds effectively through all the essential phases, from concept through to completion. Provide a rigorous approach to defining a realistic, but still challenging, timescale and budget for completion of the project.</p>
<p>This course is designed to improve your project management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. Learn everything you need to know by taking this course where you will complete multiple units and give exams to test your knowledge.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Project Management Complete Course</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <b>Project Management Complete Course</b> into <b>56</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>52</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Project Management Complete Course</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Project Management Complete Course </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Project Management Complete Course</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Project Management Complete Course - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Project Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PMBOK and PMI</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Global Project Management</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Project Life Cycle</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:41:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quality Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Planning &amp; Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Human Resource Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Management</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Resources</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Change Management</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Resilience and Crisis Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Procurement &amp; Purchasing Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Lean Process and Six Sigma</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Lean</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: The Lean Culture</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: The Five Principles of Lean</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Value and Waste</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Value Stream Mapping (VSM)</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: The Principles of Flow and Pull</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Overview of Six Sigma</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: The Define Phase</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: The Measure Phase</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: The Analyse Phase</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: The Improve Phase</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: The Control Phase</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Project Management Complete Course - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Project Management Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Project Management Methodology</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Where Does The Buck Stop?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Can You Manage Yourself Out Of A Paper Bag?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting the Stage for a Successful Project</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Importance of Developing and Maintaining A Budget</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Action - Execution of the Plan</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rules to Manage By</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Personality and  Project Management Style</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Cycle of Decision Making</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Your Project Back On Track</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keep It Moving</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problems and Solutions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Becoming a Successful Project Manager</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Key Concepts (I)</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Key Concepts (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Initiation (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Initiation (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Planning (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Planning (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Planning Tools</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Executing the Project</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Maintaining and Controlling the Project</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Closing Out</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Extended Diploma in Project Management- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Six Sigma &amp; Lean Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Understanding Lean</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Liker's Toyota Way</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - The TPS House</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - The Five Principles of Lean Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - The First Improvement Concept (Value)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - The Second Improvement Concept (Waste)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - The Third Improvement Concept (Variation)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - The Fourth Improvement Concept (Complexity)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - The Fifth Improvement Concept (Continuous Improvement)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - The Improvement Toolkit</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Risk Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Identifying Hazards and Risks</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Seeking Out Problems Before They Happen (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Seeking Out Problems Before They Happen (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Everyone's Responsibility</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Tracking and Updating Control Measures</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Risk Management Techniques</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - General Office Safety and Reporting</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Business Impact Analysis</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Disaster Recovery Plan</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Summary of Risk Assessment</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Scrum Master Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Typical Scrum Timeline</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scrum Roles</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scrum Events</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scrum Artifacts</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Accredited Project Management Complete Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Accredited Project Management Complete Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Project Management Professional (PMP)

Project Management

Professional Skills Course (PSC)

Google Project Management

Project Management Complete Course

General Admission

IOMH - Institute of Mental Health

Adult Leadership & Management (ALM)

Personal Development

Level 3 Leadership & Management

<p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;">The Emotional Logic workshop is designed for groups and teams to provide enlightening mindset shifts and educational activities around emotions, their purpose, and our values. During the three-hour workshop, you will learn and practice simple activities that will help you discover and harness the opportunities that arise when things feel tough.</p><h2 style="color: rgb(34, 30, 31); box-sizing: border-box;" fr-original-style=" color: #221e1f;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">We will explore:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(34, 30, 31); box-sizing: border-box;" fr-original-style=" color: #221e1f;">Emotional Safe Places: what are they, and how do you identify them?</li><li style="color: rgb(34, 30, 31); box-sizing: border-box;" fr-original-style=" color: #221e1f;">The useful purpose of unpleasant emotions.</li><li style="color: rgb(34, 30, 31); box-sizing: border-box;" fr-original-style=" color: #221e1f;">Practical and experiential activities to turn emotional setbacks, disappointments and conflict into action plans, personal growth and resilience.</li></ul><p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;"><br fr-original-style="" style="box-sizing: border-box;"></p><h2 style="color: rgb(81, 34, 135); box-sizing: border-box;" fr-original-style=" color: #512287;">What is Emotional Logic</h2><p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotions are guides</strong></p><p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;">The method of Emotional Logic highlights the significant role of emotions in human behaviour and decision-making. It emphasises that emotions are not just irrational impulses or subjective experiences, but rather, they represent complex and sophisticated forms of information processing. They serve as guides that help us make sense of the world around us and steer our actions.</p><p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotions are adaptive responses</strong></p><p style="color: rgb(34, 30, 31); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: #221e1f;">According to Dr Trevor Griffiths, who developed Emotional Logic, emotions are adaptive responses to specific situations, resulting from the interaction between our inner world (thoughts, beliefs, memories, and values) and the external environment (people, events, situations). This method suggests that emotions are not inherently good or bad; instead, they are responses that help us tackle challenges and achieve our goals.</p>

Eyes Up Training Limited

Team Building

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Mental Health

Master Your Emotions

Empathy

Emotional Literacy

Team Management

Ethical Leadership

The Emotional Logic workshop is designed to provide enlightening mindset shifts and educational activities around emotions, their purpose, and our values. 

Emotional Logic Workshop – Discover the Superpower of Your Unpleasant Emotions 

<p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary: Medical Secretary Training Online</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;">A medical secretary: medical secretary is responsible for ensuring that a doctor&#39;s office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary: Medical Secretary Training</strong> course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Offers of this Medical Secretary Course</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This Medical Secretary Course includes 5 FREE PDF Certificates.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to this Medical Secretary Course</li><li fr-original-style="" style="box-sizing: border-box;">Instant access to this Medical Secretary: Medical Secretary Course</li><li fr-original-style="" style="box-sizing: border-box;">Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this Medical Secretary: Medical Secretary Training course</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Diploma in Medical Receptionist and Secretary<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03:&nbsp;</strong>Executive Secretary &amp; PA Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04:&nbsp;</strong>Office Management and Administration</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:</strong> Level 2 Customer Service</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary &amp; Terminology with Executive Secretary &amp; PA Training</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules.</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Diploma in Medical Receptionist &amp; Secretary:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: The National Health Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Patient (Customer) Care</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Communication</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Law, Ethics and Medicine</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Health &amp; Safety in a Clinical Environment</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Practical Reception Skills in General Practice</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: The Hospital Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Private Medicine</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Forms, Fees and Finances in General Practises</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Using Information Technology</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Medical Terminology and Clinical Aspects</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Complementary Medicine</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Medical Terminology:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction to Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Body Systems Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Medical Specialties and Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Common Medical Conditions and Diseases</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Medical Documentation and Communication</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Pharmacology</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: You Have to Know Other Topics</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Executive Secretary &amp; PA Training:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Personal Assistant Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Business Telephone Approaches</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Information regarding shipping and mail services</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: An Overview of Travel Arrangements</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Outline setting up conferences and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Management of time</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Systems for Record Keeping and Filing</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Business Writing Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Basics of Microsoft Office Skills</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Office Management and Administration:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Fundamentals of Office Administration</li><li fr-original-style="" style="box-sizing: border-box;">Module 02:Qualities of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Information regarding shipping and mail services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Ways to create effective plans and schedule</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Outline setting up conferences and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Business Writing Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Management of time</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: An Overview of Stress Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Telephone Business Proficiency</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Communication Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Strategies to manage conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Business etiquette guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Module 13:Basics of Microsoft Office Skills</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Level 2 Customer Service:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction to Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Understanding the Organisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Prepare to Deliver Excellent Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Communication in the Customer Service Role</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Understand Customers</li></ul><h2 fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;">Who is this course for?</h2><div fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary &amp; Terminology with Executive Secretary &amp; PA Training</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p></div>

Training Tale

Medical Receptionist

Medical Secretary

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Audio Typing: Audio Typing</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Do you want to learn the skills required to effectively and quickly translate spoken words into written text? If so, then quickly participate in our audio typing course.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">The audio typing course explains touch typing techniques. In the audio typing course, participants also get better at listening and get acquainted with transcription software. Moreover, the audio typing course covers techniques for handling difficult audio recordings. Also, this audio typing course describes typing exercises to improve accuracy and speed. In the audio typing course, students also learn formatting, proofreading, and editing techniques for transcribed documents.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Enrol our audio typing course in order to prepare yourself for positions in transcribing services across a range of sectors!</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose this Audio Typing: Audio Typing Course from us</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Audio Typing Course developed by industry experts.</li><li fr-original-style="" style="box-sizing: border-box;">Free PDF certificate as soon as you complete the Audio Typing course.</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Offers of this Audio Typing: Audio Typing Course</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">This Audio Typing: Audio Typing Course includes a FREE PDF Certificate.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to this Audio Typing: Audio Typing Course</li><li fr-original-style="" style="box-sizing: border-box;">Instant access to this Audio Typing: Audio Typing Course</li><li fr-original-style="" style="box-sizing: border-box;">Get FREE Tutor Support from Monday to Friday in this Audio Typing Course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Main Course: Audio Typing</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free Courses Included with this Audio Typing Course</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Minute Taking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Office Administration</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">[ Note: Free PDF certificate will be provided as soon as completing the Audio Typing: Audio Typing&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">]</strong></p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Industry Experts Designed this Audio Typing: Audio Typing training course into 9 detailed modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum of Audio Typing: Audio Typing</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction to Audio Typing</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Basics of Audio Typing</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Typing Techniques &amp; Speed Enhancement</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Audio Typing Text-to-Speech</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Formatting and Guidelines for Transcription</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Specialised Transcription and Transcription Tools</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Assurance of Quality and Proofreading</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Finding Opportunities for Transcription</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Proficiency with Homophones</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum of Minute Taking Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction to Minute Taking</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: The Role of a Minute Taker</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Minutes Styles &amp; Recording Information</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Techniques for Preparing Minutes</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Developing Active Listening Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Developing Organizational Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Developing Critical Thinking Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Developing Interpersonal Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Assertiveness and Self Confidence</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Understanding Workplace Meetings</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum of Office Administration</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Fundamentals of Office Administration</li><li fr-original-style="" style="box-sizing: border-box;">Module 02:Qualities of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Information regarding shipping and mail services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Ways to create effective plans and schedule</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Outline setting up conferences and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Business Writing Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Management of time</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: An Overview of Stress Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Telephone Business Proficiency</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Communication Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Strategies to manage conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Business etiquette guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Basics of Microsoft Office Skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment Method of Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After completing each module of the Audio Typing: Audio Typing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification of Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After completing the MCQ/Assignment assessment for this Audio Typing: Audio Typing course, you will be entitled to a Certificate of Completion from Training Tale.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This audio typing course is appropriate for students, recent graduates, or anyone seeking employment.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students who intend to enroll in this Audio Typing: Audio Typing course must meet the following requirements:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Audio Typing: Audio Typing Good command of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Audio Typing: Audio Typing Must be vivacious and self-driven</li><li fr-original-style="" style="box-sizing: border-box;">Audio Typing: Audio Typing Basic computer knowledge</li><li fr-original-style="" style="box-sizing: border-box;">Audio Typing: Audio Typing A minimum of 16 years of age is required</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Audio Typing: Audio Typing</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With this audio typing course, you&#39;ll be able to take advantage of several job prospects across various industries.</p></section>

Audio Typing

Minute Taking

Transcription

Office Administration

Transcription: Audio Typing, Minute Taking with Office Administration - CPD Certified

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Leaders &amp; Managers</p>Overview<p>The practical emotional intelligence tools every manager needs to build performance, communication, trust and leadership skills.  Management Essentials with applied Emotional Intelligence delivers crucial tools for professionals to learn more about the people side of the organization.  Strengthening performance with a powerful framework to understand the job of managing people.  Provides practical tools for effective management and leadership.  This course blends engaging learning and powerful content with the perspective of emotional intelligence experts.</p><p>It provides tools to help navigate through today?s challenges, foster innovation, and build organizations where people thrive.</p></div><div id="course-pills-2"><h4>What is Emotional Intelligence?</h4><ul><li>Learn about business EI -  a practical, work based approach that helps individuals and teams.</li><li>Discover 18 key brain talents essential to fuel performance.</li><li></li></ul><h4>Essentials of Trust</h4><ul><li>Where does Trust originate?  Do we trust from the head or the heart?</li><li>Explore the science of emotional intelligence with a practical approach.</li><li>Use the EI tools to help you earn trust.</li><li></li></ul><h4>The Challenge of Change</h4><ul><li>Untangle and rewire to affect change.</li><li>Understand the stages of change and the emotional transitions needed to support change.</li><li>Recognize our own patterns; a key step to being more effective at change.</li><li></li></ul><h4>Igniting Motivation</h4><ul><li>The surprising truth about what motivates us.</li><li>Find meaning in your work and help the people that work for you find meaning.</li><li>Delve into Purpose, Skill and Autonomy, and find what motivates you and your team? </li><li></li></ul><h4>Enhancing Teamwork</h4><ul><li>What blocks us from utilizing Divergence in our Teams? What helps us?</li><li>Learn to know the EI talents you have in your group.</li><li>Understand working with differing personalities.</li><li>Discover strengths and weaknesses and how can they be positive.</li><li></li></ul><h4>Accelerating Execution</h4><ul><li>Higher and lower talents and how they assist?</li><li>Learn the impact of optimizing talent.</li><li>Discover your EI talent to help you grow and optimize your execution.</li><li></li></ul></div>

Nexus Human

Leadership Skills

Manager Training

Institute of Leadership & Management (ILM)

Management Skills

Management Essentials with Applied Emotional Intelligence

Office Skills

Office Management

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Extended Diploma in Office Administration

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Management Complete Course (Operation, HR, Admin, Security, Retail)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Management Complete Course (Operation, HR, Admin, Security, Retail) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Management Complete Course (Operation, HR, Admin, Security, Retail)</td>
				</tr>
								<tr>
					<td colspan="4">Operations Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Operations Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Project Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Development and Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Process Management</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supply Chain Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning &amp; Forecasting Operations</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Procurement &amp; Purchasing Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manufacturing &amp; Delivery Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quality Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Risk and Recovery</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Environment</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4">HR Management Course</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Human Resource</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Employee Recruitment and Selection Procedure</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Employee Training and Development Process</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Performance Appraisal Management</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Employee Relations</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Motivation and Counselling</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Ensuring Health and safety at the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08 : Employee Termination</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Employer Record and Statistics</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Essential UK Employment Law</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Administrative Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Office Administration</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Skills of an Effective Administrator</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Business Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:48:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Security Management Diploma</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Security Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Organisational Security Management</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Security Risk Analysis and Risk Reduction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Physical and Information Security Protection</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Business Resilience and Crisis Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Cyber Security and Fraud Prevention</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Security Investigations and Threat Awareness</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Laws and Regulations</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Retail Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Retail Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Retail Strategy</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Retail Buying and Merchandising</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Retail Pricing</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supply Chain Management in Retailing</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Sales Process and Dealing with Customers at the Checkout</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Consumer Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Trends and Targeting Customers Effectively</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Importance of Communicating with Customers</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Choosing a Retail Location</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Retail Psychology</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiate the Right Deal with Suppliers</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Develop Store Security Procedures</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management Skills for Leading Your Team</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selling in Multiple Channels1</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Retail Brand Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Health &amp; Safety for Retail Stores</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consumer Rights Act</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Management Complete Course (Operation, HR, Admin, Security, Retail)</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Management Complete Course (Operation, HR, Admin, Security, Retail)</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Retail Management

Online Course Marketing

Business & Management

Hospital Management

Trainers Course

Management Complete Course (Operation, HR, Admin, Security, Retail)

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

One Education

Service Helpdesk & Technical Support Course

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid and associated conditions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3770/9</span></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Pochat Training

Mental Health First Aid

Psychological First Aid

Psychological Wellbeing

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

With CPD certificate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3769/2</span></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Mental Health Awareness

First Aid for Mental Health

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (4.5 hour course), Virtual (2 x 2 &frac12; hour sessions)&nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners a good awareness of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to start that difficult conversation</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This half day course gives people a good awareness of mental health in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;</span><a href="http://www.firstaidawards.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">First Aid Awards</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming <img src="https://images.cademy.co.uk/pochat-training/93996411-85e2-4821-bf00-5875b510df81/original.png" style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">603/3768/0</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Health & Wellbeing

Occupational Health & Wellbeing

Awareness of First Aid for Mental Health

 This price includes an Ofqual regulated certificate

 With Ofqual regulated certificate 

 With CPD certificate

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					<div><h3><strong><span>Overview</span></strong></h3></div>
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					<div><p>This Stress Management Training course will unlock your full potential and will show you how to <strong>excel in a career in Stress Management Training</strong>. So upskill now and reach your full potential. Everything you need to get started in Stress Management Training is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Stress Management Training will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Stress Management Training Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Stress Management Training skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Stress Management Training topics and tips from industry experts.</li><li>Learn in-demand Stress Management Training skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Stress Management Training course covers everything you must know to stand against the tough competition in the Stress Management Training field. </p><p>The future is truly yours to seize with this Stress Management Training. Enrol today and complete the course to achieve a Stress Management Training <strong>certificate</strong> that can change your professional career forever.</p></div>
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					<div><h3><strong><span>Additional Perks of Buying a Course From Institute of Mental Health</span></strong><b></b></h3></div>
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					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
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					<div><p>Enrolling in the Stress Management Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
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					<div><h3><strong><span>Process of Evaluation</span></strong></h3></div>
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					<div><section><div><div><div><div><div><div><div><div><p>After studying the Stress Management Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div></div></div></div></div></div></div></div></section></div>
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					<div><h3><strong><span>Certificate of Achievement</span><span><br /></span></strong></h3></div>
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					<div><p>Upon successfully completing the Stress Management Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><h3><strong><span>Who Is This Course for?</span></strong></h3></div>
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					<div><p>This Stress Management Training is suitable for anyone aspiring to start a career in Stress Management Training; even if you are new to this and have no prior knowledge on Stress Management Training, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Stress Management Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Stress Management Training course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
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					<div><h3><strong><span>Requirements</span></strong></h3></div>
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					<div><p>This Stress Management Training course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Stress Management Training course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Stress Management Training course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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	<span>Course Curriculum</span>
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					<td colspan="4">Stress Management Training</td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td>Special LIVE Bonus Video!</td>
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Overview
This Stress Management Training course will unlock your full potential and will show you how to excel in a career in Stress Management Training. So upskill now and reach your full potential. Everything you need to get started in Stress Management Training is available in this course.
Learning and progressing are the hallmarks of personal development. This Stress Management Training will quickly teach you the must-have skills needed to start in the relevant industry.
In This Stress Management Training Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Stress Management Training skills to help you advance your career.
Acquire a comprehensive understanding of various Stress Management Training topics and tips from industry experts.
Learn in-demand Stress Management Training skills that are in high demand among UK employers, which will help you to kickstart your career.
This Stress Management Training course covers everything you must know to stand against the tough competition in the Stress Management Training field. 
The future is truly yours to seize with this Stress Management Training. Enrol today and complete the course to achieve a Stress Management Training certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Stress Management Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Stress Management Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Stress Management Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Stress Management Training is suitable for anyone aspiring to start a career in Stress Management Training; even if you are new to this and have no prior knowledge on Stress Management Training, this course is going to be very easy for you to understand. 
And if you are already working in the Stress Management Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Stress Management Training course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Stress Management Training course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Stress Management Training course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Stress Management Training course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Stress Management Training			
	Beginning Concepts		00:23:00
	Specific Stress Management Techniques		00:11:00
	MORE Stress Reduction Strategies		00:16:00
	Still MORE Stress Reduction Techniques - Part 1		00:14:00
	Still MORE Stress Reduction Techniques - Part 2		00:07:00
	Still MORE Stress Reduction Techniques - Part 3		00:09:00
	BONUS Video & Wrap Up!		00:11:00
	Special LIVE Bonus Video!		00:05:00

Stress Management

Stress Management Training

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					<div><p><span>Discover ways to support your well-being in the workplace and learn to manage your workload by taking this training for </span><b>Beating Burnout: Stress Management. </b><span>It is so easy for dedicated employees to become emotionally exhausted due to the demands of their job, and this is now recognised as a significant concern in most business sectors. By taking this training, you can learn how to recognise signs of burnout in yourself and others and take steps to prevent the worst outcomes.  </span></p><p><span>This </span><b>Stress Management </b><span>course</span> <span>will help you appreciate the causes and symptoms of burnout and how it can be successfully dealt with. Whether you are a manager, team member, or self-employed, this tutorial contains valuable information for you to be aware of. From highlighting stressful situations to creating a more harmonious work culture, the entire training curve for the subject is right here.  </span></p></div>
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					<div><p>This best selling <strong>Beating Burnout: Stress Management </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Beating Burnout: Stress Management </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Beating Burnout: Stress Management </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Beating Burnout: Stress Management </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Beating Burnout: Stress Management</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Beating Burnout: Stress Management </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Beating Burnout: Stress Management </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Beating Burnout: Stress Management

<p><em><strong>**Career Guided Programme | 11 CPD &amp; CiQ Accredited Courses with FREE 1 QLS Endorsed Level 3 Certificate + 11 PDF Certificates Worth £229**</strong></em></p> <p>Work stress is a greater hazard to workers' health than it has ever been. This also compromises the wellness and profitability of businesses. With this Workplace Stress Management course, we'll look at how to recognise the causes and effects of work-related stress, as well as how to manage them.</p> <p><strong>11 in 1 Exclusive Bundle</strong></p> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Workplace Stress Management</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful <strong>Workplace Stress Management</strong> career you've always craved.</p> <p><strong>Courses are included in this Bundle:</strong></p> <ul> <li><strong>Course 01:</strong> Workplace Stress Management at QLS Level 3</li><li><strong>Course 02:</strong> UK Employment Law</li><li><strong>Course 03:</strong> Mental Health Awareness Diploma</li><li><strong>Course 04:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 05:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 07:</strong> Career Development and Passion</li><li><strong>Course 08:</strong> EFT</li><li><strong>Course 09: </strong>Self-Help Psychology: Mental Freedom</li><li><strong>Course 10:</strong> Interpersonal Skills in Management</li><li><strong>Course 11:</strong> Business English and Communication</li></ul> <p><strong> Enrol in our 'Workplace Stress Management' today and Start Learning </strong></p><p><strong>***Course Curriculum***</strong></p> <p><strong>Course 01: Workplace Stress Management at QLS Level 3<br /></strong></p> <ul> <li>Module 01: Defining Stress</li><li>Module 02: Responses of the Nerves</li><li>Module 03: Stress at Workplace</li><li>Module 04: Personality and Stress</li><li>Module 05: Managing Stress at Work</li><li>Module 06: Personal Stress Management</li><li>Module 07: Work-Life Balance</li></ul> <p><strong> Other Courses </strong></p> <p>Course 02: UK Employment Law</p> <p>Course 03: Mental Health Awareness Diploma</p> <p>Course 04: Emotional Intelligence and Human Behaviour</p> <p>Course 05: Equality, Diversity and Discrimination</p> <p>Course 06: Cross-Cultural Awareness Training</p> <p>Course 07: Career Development and Passion</p> <p>Course 08: EFT</p> <p>Course 09: Self-Help Psychology: Mental Freedom</p> <p>Course 10: Interpersonal Skills</p> <p>Course 11: Business English and Communication</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        220 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this <strong> Workplace Stress Management</strong> bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul> <p><strong>*** Certificate of Achievement ***</strong></p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Workplace Stress Management course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p><strong>Disclaimer</strong></p> <p>The <strong>Workplace Stress Management</strong> course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this <strong>Workplace Stress Management </strong>course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the <strong>Workplace Stress Management </strong>course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.</p> 
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        <div>Requirements</div>
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                             <p>This <strong>Bundle </strong>course has no requirements. Just enrol and start the course.</p> 
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                             <p>Use this all-encompassing course to gain the knowledge and abilities you'll need to succeed in your career.</p> 
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Imperial Academy

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited

Workplace Stress Management

<p>Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive <strong>Stress Management: Stress Management </strong>course will help you succeed when dealing with stress and eventually overcoming stressful situations.</p><p>This <strong>Stress Management : Stress Management</strong> course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Stress Management: Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Stress Management: Stress Management</strong> course, the learner will be able to:</p><ul><li>Gain a thorough understanding of workplace stress.</li><li>Gain in-depth knowledge about rational and irrational beliefs.</li><li>Understand the ABC framework of REBT.</li><li>Understand Cognitive Behavioural Therapy (CBT) in the workplace.</li><li>Know how to identify and Challenge distorted negative thoughts.</li></ul><p><strong>Why Choose Stress Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul> <p>Detailed course curriculum of the Stress Management: Stress Management Course:</p><ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li><li>Module 07: Identifying and Challenging Distorted Negative Thoughts</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Stress Management: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Stress Management: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
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                            <p>This Stress Management: Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts.</p>
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        <div>Requirements</div>
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                            <p>There are <strong>no specific</strong> requirements for this Stress Management: Stress Management in Workplace course because it does not require any advanced knowledge or skills.</p>
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                            <p>This Stress Management: Stress Management course will help candidates be complete and compatible in their professional careers.</p>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
            Included
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Psychological Wellbeing Practitioner

Psychology Counselling

Counselling Skills

Anxiety Management

Stress Management : Stress Management

<p>Recent news reports have highlighted the growing concern around stress management and substance misuse, which have become prevalent issues in society today. To address this, we present to you the Stress Management &amp; Substance Misuse bundle, comprising two QLS-endorsed courses and five CPD QS-accredited relevant courses. With hardcopy certificates provided for the QLS-endorsed courses, you can be assured of your credentials and knowledge.</p><p>The Substance Misuse Awareness course is designed to provide you with an in-depth understanding of the impact of drug and alcohol misuse, including the physical and psychological effects, legal implications, and support options available. The Stress Management course is aimed at equipping you with the necessary skills and techniques to manage stress effectively, both in the workplace and in your personal life.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging. <br /><br />Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.</p><p>Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge.</p><p>In addition to the QLS-endorsed courses, you will have access to five CPD QS-accredited courses that cover a range of relevant topics. The Youth Mental Health course focuses on understanding mental health issues in young people, while the COSHH Training for Assessors course provides guidance on how to manage hazardous substances in the workplace.</p><p>The Medical Lab Technician course covers the basics of laboratory testing, while the Domestic Violence and Abuse Awareness course is aimed at raising awareness of domestic violence and abuse. Finally, the Mental Health with Positive Psychology course provides an overview of positive psychology and its role in mental health.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Substance Misuse Awareness at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Workplace Stress Management at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Youth Mental Health</li><li><strong>Course 04:</strong> COSHH Training for Assessors</li><li><strong>Course 05:</strong> Medical Lab Technician</li><li><strong>Course 06:</strong> Domestic Violence and Abuse Awareness</li><li><strong>Course 07:</strong> Mental Health with Positive Psychology</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a thorough understanding of substance misuse and its impact on physical and psychological health.</li><li>Acquire skills and techniques to manage stress effectively.</li><li>Gain knowledge of youth mental health and how to identify and support mental health issues in young people.</li><li>Understand the principles of managing hazardous substances in the workplace.</li><li>Learn about laboratory testing and its role in healthcare.</li><li>Develop awareness of domestic violence and abuse and its impact on individuals and society.</li><li>Gain an understanding of positive psychology and its role in mental health.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Stress Management &amp; Substance Misuse bundle is a comprehensive course package designed to provide learners with a thorough understanding of stress management and substance misuse. The bundle includes two QLS-endorsed courses and five CPD QS-accredited relevant courses covering a range of relevant topics.</p><p>The Substance Misuse Awareness course is aimed at providing learners with an in-depth understanding of the impact of drug and alcohol misuse. The Stress Management course is designed to equip learners with the necessary skills and techniques to manage stress effectively. The five CPD QS-accredited courses cover a range of relevant topics, including Youth Mental Health, COSHH Training for Assessors, Medical Lab Technicians, Domestic Violence and Abuse Awareness, and Mental Health with Positive Psychology.</p><p>Upon completion of the course, learners will have gained an in-depth understanding of stress management and substance misuse, as well as the necessary skills and expertise to excel in their careers. With hardcopy certificates provided for the QLS-endorsed courses, learners will have tangible proof of their knowledge and skills, making them stand out in the job market.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
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                                        25 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

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                            <ul><li>Individuals interested in pursuing a career in healthcare or social work.</li><li>Professionals in the healthcare industry looking to upskill or expand their knowledge.</li><li>Anyone interested in gaining a better understanding of substance misuse, stress management, and mental health.</li><li>Employees looking to manage stress effectively in the workplace.</li></ul>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Substance Misuse Worker: £18k-£30k</li><li>Mental Health Support Worker: £18k-£30k</li><li>Healthcare Assistant: £18k-£24k</li><li>Counsellor: £24k-£40k</li><li>Clinical Psychologist: £35k-£70k</li><li>Social Worker: £24k-£40k</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
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                        </div>

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Stress Management & Substance Misuse

<p>Delve into the <strong>Stress Management</strong> principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3 with a certificate of level 3 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> Stress Management</strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>Stress Management</strong> as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Defining Stress<br />Module 02: Responses of the Nerves<br />Module 03: Stress at Workplace</p> <p><strong>Level 3</strong></p> <p>Module 04: Personality and Stress<br />Module 05: Managing Stress at Work<br />Module 06: Personal Stress Management<br />Module 07: Work-Life Balance</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 3 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                    <div>
                                        120 CPD hours / points
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                                        <div>
                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of <strong>Stress Management</strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>Stress Management</strong> issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2 & 3 Stress Management

<div> <div>     </div> <div>  <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 30 minutes</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about stress management</li> <li>Understand the core competencies and principles of stress management</li> <li>Explore the various areas of stress management</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert professional</li> </ul> <hr /> <h3><strong>Stress Management</strong></h3> <p>This stress management course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>The Health and Safety Executive states that 'work related stress develops because a person is unable to cope with the demands being placed on them'. This can come from any aspect of their life but it often comes from demands placed on them at work.</p> <p>So why is stress a problem in the workplace?</p> <p>Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness.</p> <p>Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.</p> <p>This stress management course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Stress Management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this stress management can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Stress Management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Stress Management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Stress Management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: What is Stress and Why is it a Problem</td> </tr> <tr> <td colspan="4">Module 2: The Causes and Symptoms of Stress</td> </tr> <tr> <td colspan="4">Module 3: The Law on Stress and its Contravention</td> </tr> <tr> <td colspan="4">Module 4: Minimising the Risk of Stress</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

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