4 Service Design Courses (SDC) courses in London
SketchUp Night Training Courses
By ATL Autocad Training London
Who is this course for? SketchUp Night Training Courses. This course is designed for professionals and students interested in enhancing their SketchUp skills through evening sessions. Whether you're a beginner looking to learn the basics or an experienced user seeking advanced techniques, this course offers tailored instruction to suit various skill levels during evening hours. Click here for more info: Website [https://www.autocadtraininglondon.co.uk/product-page/sketchup-evening-training-course] 1-on-1 sessions. Mon to Sat between 9 am and 7 pm Course Duration: 10 hours Method: 1-on-1 (In-person or Live Online) Design Your Own Template * Craft custom templates 2D Geometry Essentials * Construct fundamental 2D shapes (lines, arcs, circles, rectangles) * Grasp the concept of geometric stickiness Exploring 3D Geometry * Develop basic 3D shapes * Master 3D geometric stickiness * Visualize your model in 3D Effective Model Organization * Organize your model effectively using layers Geometry Shaping Tools * Shape geometry with the Push/Pull tool * Manipulate geometry by moving entities * Maintain coplanar geometry integrity * Connect and generate complex forms * Lock inferences for precision * Expedite form generation * Restore and refine surfaces * Create and apply surfaces to your model * Employ mirroring and array techniques Enhancing Visuals * Apply materials for enhanced visuals * Craft 3D text elements * Utilize essential tools for creating and manipulating 3D structures Integration and Expansion * Integrate component models from the 3D Warehouse * Explore display options and styles * Position and export models to Google Earth Model Efficiency Techniques * Overcome stickiness challenges in your model * Optimize modeling efficiency with component nesting * Understand the impact of scaling on similar components * Leverage groups and components for isolating geometry * Efficiently manage components using the Component Browser 3D Warehouse Collaboration * Access and share components via the 3D Warehouse * Harness the power of dynamic components * Master component inferencing and editing * Combine and integrate components seamlessly Integration and Multimedia * Import external sites into SketchUp * Incorporate photographs into your projects * Employ the Follow Me tool effectively * Enhance your designs with the Materials Browser * Collaborate with the 3D Warehouse community * Fine-tune your model's style Interactive Presentations * Create immersive scene-based walk-throughs * Generate sections and animated scenes for compelling presentations Export and Integration * Seamlessly export your work to AutoCAD and LayOut Learning Outcomes for Designers after this course: * SketchUp Proficiency: Acquire mastery of essential 3D modeling and design tools. * Advanced Modeling Skills: Apply intricate modeling techniques for architectural and interior components. * Effective Space Planning: Organize interior spaces efficiently with space planning expertise. * Architectural Precision: Create detailed architectural models and facades with precision. * Custom Furniture Design: Craft bespoke furniture designs that enhance interior spaces. * Texture Realism: Apply textures skillfully to achieve lifelike visualizations. * Compelling Visual Presentations: Present design concepts with captivating visualizations. * Effective Presentation Skills: Showcase ideas convincingly to clients and stakeholders. * Professional Collaboration: Communicate seamlessly with industry professionals using SketchUp. * Workflow Streamlining: Enhance project efficiency by streamlining design workflows for rapid iterations. Additional Benefits: * Complimentary Portfolio Review * Mock Interviews for Skill Enhancement Skills Acquired: * Proficient SketchUp Mastery: Gain expertise in using SketchUp for 3D modeling, design, and visualization. * Advanced Rendering Techniques: Learn to create realistic renders using plugins like V-Ray or Twilight Render. * Efficient Workflow: Develop skills to streamline your design process and enhance productivity. * Collaboration and Presentation: Explore techniques for collaborative work and compelling project presentations. Job Opportunities: * Architectural Designer: Create detailed 3D models and visualizations for architectural projects. * Interior Designer: Design and visualize interior spaces for residential and commercial clients. * Landscape Architect: Develop 3D landscape designs and presentations for outdoor spaces. * Freelance 3D Artist: Offer your services for various projects, from architectural visualization to product modeling. * Visualization Specialist: Provide visualization services to real estate agencies, design firms, or marketing companies. Why Us? * Personalized Training: Dive into SketchUp with exclusive coaching from experienced architects and designers. Enjoy 1-on-1, in-person sessions at (SW96DE) or participate in live online classes. * Flexible Schedule: We're available Monday to Saturday from 9 am to 7 pm, ensuring learning fits into your busy life. * Tailored Tutorials: Take home custom video tutorials crafted to enhance your SketchUp skills. * Comprehensive Learning: Access a digital reference book for thorough revision, ensuring a deep understanding of every SketchUp concept. * Continuous Support: Enjoy ongoing assistance via phone or email, even after the course ends, ensuring your continued success. * Adaptable Syllabus: We customize the syllabus and projects to meet your specific needs, ensuring focused learning on what matters most to you. * Official Certification: Certificate upon course completion, validating your SketchUp expertise. Why Choose Us? Individualized Support: Our courses, ranging from 10 to 120 hours, provide unwavering assistance at every stage. Personalized homework assignments and post-course support pave the way for mastering SketchUp with expert guidance. Personal Attention, No Crowded Classes: Experience the intimacy of one-on-one learning. Say goodbye to overcrowded classrooms, ensuring you receive the focused attention you deserve in a confident and comfortable environment. Financial Flexibility: Your educational journey shouldn't strain your finances. We offer a range of payment plans tailored to your needs. Explore the available options and embark on your SketchUp learning adventure today. Expert Instructors, Real-world Expertise: Our instructors, meticulously chosen for their industry expertise and passion for teaching, are dedicated to imparting invaluable SketchUp skills to eager learners.
Specification writing (introduction) (In-House)
By The In House Training Company
This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: * Review and discuss the role and purpose of specifications * Present a structured approach for organising and producing specifications * Explain each of the key steps involved in creating effective specifications * Review some methods for assisting in defining requirements * Explain how to define the scope and develop the structure for a specification * Present methods to assist the writing and editing of specifications * Review how specifications should be issued and controlled 1 INTRODUCTION * Course objectives * Review of participants' needs and objectives 2 SPECIFICATIONS IN PERSPECTIVE * The role and purpose of specifications * The impact of specifications on commercial performance * The qualities of an effective specification * The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 STEP 1: PREPARING TO WRITE * Defining the purpose the specification; integrating the specification and contract * Deciding how to specify: when to specify in functional and technical terms * Getting the right people involved at the right time; engaging stakeholders * Applying procedures for writing, issuing and controlling specifications 4 STEP 2: ORGANISING THE SPECIFICATION CONTENT * Scoping the document: scope maps, check lists, structured brainstorming * Clarifying requirements; separating needs and desires * Dealing with requirements that are difficult to quantify * Useful techniques: cost benefit analysis, Pareto analysis * Deciding what goes where; typical contents and layout for a specification * Creating and using model forms: typical sections and sub sections 5 STEP 3: WRITING THE SPECIFICATION * Identifying and understanding the readers needs * Choosing and using the right words; dealing with jargon * Important words; will, shall, must; building a glossary * Using sentence structure and punctuation to best effect * Understanding the impact of style, format and appearance * Avoiding common causes of ambiguity; being concise and ensuring clarity 6 STEP 4: EDITING THE SPECIFICATION * Why editing is difficult; how to develop a personal editing strategy * Key areas to review: structure, content, accuracy, clarity, style and grammar * Editing tools and techniques 7 STEP 5: RELEASING AND CONTROLLING THE SPECIFICATION * Key requirements for document issue and control * Final formatting and publication issues; document approval * Requirements management: managing revisions and changes 8 COURSE REVIEW AND ACTION PLANNING * What actions should be implemented to improve specifications? * Conclusion
Building services and maintenance - best-practice (In-House)
By The In House Training Company
The importance of building services to the success of an organisation has never been greater and continues to grow. Developers and occupiers are becoming more aware of the contribution that building services make to the well being of occupants and hence their perception of the quality of the working environment. Those involved with the design, construction, maintenance and operation will increasingly be required to deliver building services that demonstrable contribution to the occupier's business. Energy efficiency, carbon management and occupant satisfaction depend substantially on the way building services are designed, managed and operated. To optimise these aspects, an informed strategic approach is essential. Tried and tested techniques and processes are available that, when applied holistically, will deliver substantial benefits. This course reviews best practice in the area and inspires participants to ensure that building services perform at their optimal level. To provide a better understanding of how building services can be designed, managed and operated to: * Maximise occupant comfort, satisfaction and wellbeing * Add value and contribute to the success of the business of the occupier * Improve health safety * Reduce operating cost, energy use, carbon emissions and environmental impact * Optimise cost and value * Provide strategies for continuous improvement and sustainable operation 1 BUILDING SERVICES FUNDAMENTALS * The function of services in commercial buildings and their importance to the core business 2 TECHNIQUES AND PROCESSES FOR OPTIMISING COST AND VALUE * Programmed operation evaluation * Continuous commissioning * Lifetime product management * Performance-based service * Energy efficiency and the scope for environmental improvement 3 MAKING THE BUSINESS CASE AND PREPARING THE STRATEGY * Motivating decision-makers * Empowering those who have to deliver the results * Managing business risk 4 STRATEGY IMPLEMENTATION AND MONITORING RESULTS * Ensuring that rich and robust feedback is available to support continuous improvement and strategy enhancement * When to get feedback * Why * How * What to do with it 5 CASE HISTORIES AND 'AIR TIME' * Sharing experience and addressing specific issues of interest to participants * Course review * Close
Building services and maintenance - introduction (In-House)
By The In House Training Company
To provide a fundamental understanding of building services in the context of: * The working environment * The success of the core business * The health and safety of the occupants * Operating cost and environmental impact * The optimisation of cost and value * Strategies for continuous improvement DAY ONE 1 BUILDING SERVICES FUNDAMENTALS * The function of services in commercial buildings and their importance to the core business * Electrical services * Lighting * Heating * Ventilation and air conditioning * Lifts * Water * Understanding IT and communication systems * Practical exercises 2 THE PROVISION OF COMFORT AND SAFETY * Statutory requirements * Health and safety legislation * Control of contractors * Risk assessment * Fire precautions * Legionella, sick building and other risks * Business requirements * Understanding user requirements * Matching systems to business needs * Practical exercises 3 GETTING THE DESIGN RIGHT * What the FM needs to know about design and its procurement * Successful space planning * Relationship between services, space planning and design * Getting the brief right * Supplier selection and management * Practical exercises DAY TWO 4 OPERATION AND MAINTENANCE * Why maintain? * Maintenance contracts * Input and output specifications * Resource options * Contracts - principal elements * Tendering - key steps * Selection criteria * Operational criteria * Maintenance trends * Performance-based service provision * Input and output specifications * KPIs and thresholds * Risk containment * Value-add opportunities * Performance contract strategy * Practical exercises 5 CONTINGENCY PLANNING * Being ready for the unexpected * Identifying and reducing risk * Internal risks * External risks * Identifying threats at your site * Managing risk * Protective systems * Occupier obligations * Fire management * Testing * Practical exercises 6 COMMISSIONING SERVICES SYSTEMS * Physical commissioning * Common problems * Typical costs * Commissioning stages * Continuous commissioning * Energy efficiency and the scope for environmental improvement * Practical exercises 7 SATISFYING THE OCCUPANTS * Obtaining and responding to feedback * When to get feedback * Why * How * What to do with it * Practical exercises 8 'AIR TIME' * Sharing experience and addressing specific issues of interest to participants * Course review * Close
Online Options
Show all 329Certified Data Centre Environmental Sustainability Specialist (CDESS)
By Nexus Human
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and has the responsibility to achieve and improve efficiency and environmental sustainability, whilst maintaining the availability and manageability of the data centre. Overview After completion of the course the participant will be able to: Understand the impact of data centres on the environment Describe the various environmental/energy management standards Understand the purpose and goals of the legally binding international treaties on climate change Implement various sustainable performance metrics and how to use them in the data centre environment Manage data centre environmental sustainability using international standards Set up the measurement, monitoring and reporting of energy usage Use power efficiency indicators in a variety of data centre designs Use best practices for energy savings in the electrical infrastructure and in the mechanical (cooling) infrastructure Use best practices for energy savings for the ICT equipment and data storage Understand the importance of water management and waste management Understand the different ways to use sustainable energy in the data centre Get practical tips and innovative ideas to make a data centre more sustainable The CDESS© course is aimed at providing knowledge of the standards and guidelines related to environmental sustainability, and how to move your data centre (existing or new) to a more environmentally sustainable design and operations. IMPACT OF DATA CENTRES ON THE ENVIRONMENT * Predictions in 2010 * Current situation * Outlook and commitments WHAT IS ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability * Senior management commitment * Environmental sustainability framework * Sustainability policies * Performance standards and metrics * Information policies * Transparency * Awareness * Service charging models ENVIRONMENTAL MANAGEMENT * Environmental sustainability framework (ISO 14001) * Standards and guidelines ? ISO 50001 / ISO 30134 * Measurement and categories * Baselining * Trend analysis * Reporting POWER EFFIðCIENCY INDICATORS * Various eðfficiency indicators * Power Usage Effectiveness (PUE) * PUE measurement levels * Factors affecting PUE * Measurement points and intervals * PUE in mixed source environments * Measuring PUE in a mixed-use building * PUE reporting * Impact of PUE after optimising IT load ELECTRICAL ENERGY SAVINGS (ELECTRICAL) * Identifying the starting point for saving energy * Sizing of power * DC power * Generators * UPS systems * Power Factor (PF) * Energy savings on lighting ELECTRICAL ENERGY SAVINGS (MECHANICAL) * Energy savings on the cooling infrastructure * Temperature and humidity setpoints * Various energy eðcient cooling technologies * Energy savings on the airflow * Liquid cooling * Energy reusage * PUE, ERE/ERF and Control Volume ELECTRICAL ENERGY SAVINGS (ICT) * Procurement * IT equipment energy eðfficiency * ITEEsv, SMPE, SMPO * IT equipment utilisation * Server virtualisation * Open compute project ELECTRICAL ENERGY SAVINGS (DATA STORAGE) * Data management * Data storage management * Data storage equipment effiðciency WATER MANAGEMENT * Water Usage Effectiveness (WUE) * Improving WUE * Water usage at the power generation source * Energy Water Intensity Factor (EWIF) WASTE MANAGEMENT * Waste management policies * Life-cycle assessment (Cradle to the grave) * 3 R?s for waste management * Reduce * Reuse * Second-hand market * Recycle SUSTAINABLE ENERGY USAGE * Sustainable energy sources * Power purchase agreements * Energy attribute certificates * Renewable Energy Factor (REF) * Matching renewable energy supply and demand * Sustainable energy storage * Carbon trading AUTOMATED ENVIRONMENTAL MANAGEMENT SYSTEMS * Use of AI and machine learning * Load migration * Data Centre Infrastructure Management (DCIM) solutions
ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam
By Nexus Human
Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to: Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following: Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Behavioural Science: Designing for Persuasion, Emotion and Trust
By Bunnyfoot
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.
Certified Data Centre Specialist (CDCS)
By Nexus Human
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre. Overview After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency. DATA CENTRE DESIGN/LIFE CYCLE OVERVIEW * Overview of the phases of a data centre life cycle Planning, re-alignment and continuous improvement STANDARDS AND RATING LEVEL DEFINITIONS * Rating level history Difference between Uptime and TIA-942 Rating level definitions Redundancy options (N+1), 2N, 2(N+1) Concurrent Maintainability/Compartmentalisation Example configurations Substation and feed requirements Maintenance options Operational processes guidelines/standards Skill development BUILDING CONSIDERATIONS * Building location considerations Floor and hanging loads requirements Fire rating for walls and glass Blast protection Bullet proofing Forced entry protection ADVANCED RAISED FLOOR & SUSPENDED CEILING * Raised floor installation guidelines Techniques to install a proper and leveled raised access floor Common mistakes Choosing the right tiles and their locations Seismic-mitigating floor constructions Choosing the correct suspended ceiling ADVANCED POWER * Power infrastructure layout; Formulas which you should know for the data centre Single Line Electrical diagrams; how to read to ensure key components are present for protection Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where Sizing of protective components Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install Power cabling and cable run considerations PDU/DB setup and minimum requirements Generators; Generator types: Standy/Prime/Continuous Component make up and functions Fuel storage and calculation Paralleling of gen-sets Generator room/area requirements UPS Systems; Required specifications for UPS systems How to read data sheets and select the correct UPS Requirements for parallel configurations and avoid pitfalls such as single point of failures How parallel installation should be done, classic mistakes made by installers and how to avoid these Harmonic Filters; Active/Passive filters and their application Battery Banks; Battery bank terminology Designing battery banks, how to calculate, and double check the battery bank to be installed Battery charging pitfalls and ensuring the right charger is being installed and used Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel How to test batteries correctly and make decisions on cell/block or string replacement Battery casing choices; ABS, V0, V1, V2 Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc. ADVANCED ELECTRO MAGNETIC FIELDS * Sources of EMF Difference between single, three phase and bus-bar EMF Options available to measure EMF and how to interpret the results from single-axes and composite measurements Guidance on safe distance for equipment and humans Calculation of EMF attenuation factor for shielding material permeability and saturation factors ADVANCED COOLING * Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat Psychometric chart and ASHRAE recommendations Environmental class definitions and thermal specifications Temperature/humidity measurements guideline Heat dissipation methods Altitude impact on temperature intake to ICT equipment Floor plan setup for effective cooling Differences in tile surface and supporting structure and the air-flow performance impact Rack door construction and the flow performance impact Equipment Delta-T and its impact Optimising air flow Thermal units conversions Calculations for air volume displacement (CFM/CMH) Cooling capacity calculations Air-conditioning selection De- / humidifying options Air conditioning efficiency SHR impact on cost saving Efficiency indicator New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers) Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs Installation requirements Connections to fire panel and EPO Commissioning of air conditioners Set points and calibration CFD (Computational Fluid Dynamics) ADVANCED FIRE PROTECTION * The fire triangle and elements to stop a fire Detection systems in detail (VESDA, VIEW, smoke sensors) Considerations for installation of sensors Proper testing of smoke sensors Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this Details on Inert and Halocarbon systems and how to select the correct system for your data centre How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors Requirements for the fire detection panel Installation verification, methods, what to check and how New advanced fire suppression technologies DESIGN AND INSTALL SCALABLE NETWORKING CABLING SYSTEM * ANSI/TIA942 cabling structure topology ToR, EoR Design Intelligent patching systems Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement Standard for telecommunications labeling and administration ENVIRONMENTAL SPECIFICATIONS AND CONTAMINATION CONTROL * Acoustic noise effects, regulations, specifications and limits Data centre contaminations and classifications Measurements, standards and limits Preventive measures and avoidance DATA CENTRE EFFICIENCY * Business drivers to go Green High-availability or Green? Green guidelines and standards How to measure it and what are acceptable numbers compared to the general industry PUE classes defined by Green Grid and issues with PUE Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution MOCK EXAM EXAM: CERTIFIED DATA CENTRE SPECIALIST
Customer / User Research Methods
By Bunnyfoot
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.
55128 Writing Reports with Report Builder and SSRS Level 2
By Nexus Human
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - PARAMETER REPORTS * Parameterized Reporting * Create Report Parameters * Modify Report Parameters * Provide Default Parameter Values * Provide Available Values for Parameters * Lab: Creating Parameterized Reports 2 - LIST DATA REGIONS * Introducing the List Data Region * Create Reports Using List Data Regions * Modify Reports Which Use List Data Regions * Lab: Creating List Reports 3 - ENHANCING REPORTS WITH COMPLEX EXPRESSIONS * Formatting Reports * Top N Reports * Running Values * Lab: Enhancing Reports with Complex Expressions 4 - ENHANCE REPORTS WITH IMAGES AND SUBREPORTS * Add Images to Reports * Retrieve Images from a Database * Introducing SSRS (SQL Server Reporting Services) Report Server * Add Subreports to Reports * Lab: Working With Images and Subreports 5 - DRILLDOWN AND DRILLTHROUGH REPORTS * Add and Configure Drilldown Reporting * Add and Configure Drillthrough Reporting * Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - SPARKLINES, DATA BARS, AND INDICATORS * Sparklines * Data Bars * Indicators * Lab: Adding Sparklines, Data Bars, and Indicators to Reports ADDITIONAL COURSE DETAILS: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Rapid Prototyping with Axure
By Bunnyfoot
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.
Quantitative User Research Methods
By Bunnyfoot
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.
Designing for Usability and Human Perception
By Bunnyfoot
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.
Providing Outstanding Customer Service
By Nexus Human
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. CUSTOMER SERVICE - A BASELINE * Recognizing Your Customers * Understanding Your Role in Customer Service 2. DEVELOPING A CUSTOMER SERVICE MIND-SET * Leveraging Your First Impression * Feeling Positively About Customers * Mastering Moods and Emotions 3. IDENTIFYING CUSTOMER NEEDS * Understanding the Customer\'s Situation * Avoiding Assumption and Prejudgment * Meeting Basic Needs * Seeking to Exceeding Expectations * Building Repeat Relationships 4. CONNECTING WITH THE CUSTOMER * Achieving Authenticity through Body Language * Responding Effectively to Problems * Mastering Online Etiquette * Seeking Customer Feedback 5. DEALING WITH DIFFICULT SITUATIONS * Effectively Addressing Complaints * De-escalating Anger * Establishing Common Ground * Remaining Calm, Respectful and Objective 6. EFFECTIVELY ADDRESSING COMPLAINTS * Creating a Memorable Customer Experience ADDITIONAL COURSE DETAILS: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
