This course is aimed at management and those with responsibility for recruiting
and selecting employees internally or externally for their organisation.
Since the economic downturn, job seeker numbers have increased. This has
resulted in additional costs for businesses as they have had to assess more and
more candidates. A lot of businesses have responded by inputting additional
layers in their recruitment and selection process. With rumoured costs of
between £7,000 and £35,000 for employing staff depending on level, it's
essential that this process is robust.
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Course Syllabus
The syllabus of the Recruitment and Selection course is comprised of eight
modules, covering the following:
Module One
Impacting Legislation
* What is discrimination and what impact does it have on employment?
* The importance of a Contract of Employment
* Understanding employee rights and Working Time Directive
* Data Protection
Module Two
The Recruitment Process/Defining the Requirements
* A generic overview of the recruitment process
* Looking into key aspects on the recruitment process, including;
* Job assessment
* Job descriptions
* Job profiling
Module Three
Advertising the Job
* Using recruitment agencies and specialists
* Designing the advertisement to attract the right candidates
* Where to place the advertisement to get maximum results
Module Four
Responding to Applications and Shortlisting
* Acknowledging applications and sending holding letters
* Reading and matching CVs/letters/application forms to the job specification
* Planning the interview schedule
* Preparing and sending interviewee packs
* Preparing and sending rejection letters
Module Five
Preparing to Interview
* Organising the logistics behind an interview
* Using tests and psychometrics to whittle down the candidates
* Effectively preparing generic/first and second generation questions
* Single interviews Vs. panel interviews
Module Six
The Interview
* How to correctly greet candidates
* Administrating tests and psychometrics
* The successful use of questioning techniques
* The role of active listening
* Interpreting body language - theirs and yours
* How to assess the candidate throughout the interview
* How to properly close the interview
Module Seven
The Selection Decision
* Making an objective selection
* Following up on references and using these to make an informed decision
* Presenting the job offer to the successful candidate
* Sending rejection letters in a sensitive and tactful manner
* How and when to provide constructive feedback
Module Eight
Theory Into Practice
All participants will get a chance to practice what they have learned. They will
plan and conduct an interview and receive constructive feedback.
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COURSE OBJECTIVES
By the end of the course participants will be able to:
* State the key pieces of legislation impacting on the recruitment and
selection
* Prepare a relevant job and personnel specification for a vacancy
* Design an effective job advertisement
* Identify best practices and protocols in responding to, and short-listing,
applicants
* Prepare effectively for a recruitment interview
* Carry out an objective and professional recruitment interview
* Make an objective and balanced recruitment decision
* Complete the recruitment process to best practice standards
SCHEDULED COURSES
Unfortunately this course is not one that is currently scheduled as an open
course, and is only available on an in-house basis. Please contact us for more
information.