1638 Project Management Qualification (PMQ) courses

Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? * Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. * Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) * Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION * Duration: 6 months Get certified in six months following a flexible, structured learning path. * Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. * Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you * Think like a UX designer; adopt the mindset that sets them apart * Showcase your knowledge with a portfolio of project work * Speak with the confidence that comes from a true, deep understanding of UX * Advance your career with job-ready skills * Complete a university credit-rated course, valued by employers globally * Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: * Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. * Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. * Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. * Module 01 - Introduction to UX design * Module 02 - User research * Module 03 - User goals * Module 04 - Structure and navigation * Module 05 - Interactions * Module 06 - Design principles * Module 07 - Design patterns * Module 08 - Mobile * Module 09 - Workflows * Module 10 - Prototyping and wireframing * Projects and portfolio - Projects that build into a portfolio * Exam - 2-hour final exam REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. CAREER PATH * The average salary for entry level user experience designers is £28,000 * The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 * The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. SERVICE LEVEL MANAGEMENT * Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) SAFETY AND CRISIS MANAGEMENT * Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work PHYSICAL SECURITY * Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting FACILITIES MAINTENANCE * The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping DATA CENTRE OPERATIONS * Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management MONITORING/REPORTING/CONTROL * Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting PROJECT MANAGEMENT * Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage GOVERNANCE AND COMPLIANCE * The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording EXAM: CERTIFIED DATA CENTRE FACILITIES OPERATIONS SPECIALIST (CDFOS©) * Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Become a certified UI designer * Learn how to create beautiful, pixel-perfect user interfaces * Accelerate your career with an in-demand skillset * Get a professional qualification in just 12 weeks * Manage your own schedule with our flexible, self-paced online course Expand your career options UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you’ll become a more valuable, sought-after professional. Design with confidence You’ll understand the ‘why’ of good UI design by knowing the principles behind it. You’ll be able to defend your decisions and design with confidence. Work in a creative, rewarding job UI designers add personality and visual appeal to user interfaces. It’s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people. A flexible, university-backed curriculum Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you’ll learn the principles and skills you need to become a confident UI designer. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 12 weeks Access to content 12 months Qualification Professional Certificate in UI Design Awarded by Scottish Qualifications Authority trading as SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION During this 12 week, online course you will learn: * Introduction to UI Design * Brand and Personality * Layout * Design Principles * Interactivity * Typography * Colour, shapes and effects * Iconography and imagery * Design process * Presenting ideas * UI design tools You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team. WHO IS THIS COURSE FOR? * Graphic designers and digital designers who want to upskill to UI design * UI designers who want to strengthen their knowledge and craft * UX professionals who want to become more rounded product designers * Anybody with a design background looking for a creative job in tech REQUIREMENTS You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on. You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English. CAREER PATH Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is £62,500. This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. -------------------------------------------------------------------------------- Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods.  In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. -------------------------------------------------------------------------------- Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. -------------------------------------------------------------------------------- Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. -------------------------------------------------------------------------------- Service features * Two-day Agile Scrum training course * The course uses eCommerce and other Business Case examples for context * Optional online CPD certification assessment * Optional Agile knowledge quiz to help delegates gauge level of attainment * Online Retrospective feedback to enable continuous course improvements. Service benefits * Delegates will understand the concepts and benefits of Agile Scrum development * Scrum team roles and role accountabilities * INVEST-compliant User Stories and BDD formatted Acceptance Criteria * Agile approach to incremental project delivery * Agile artefacts and Agile reports (burn-down & burn-up charts) * Agile Events & Scrum rules * Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) * Use of Kanban for workflow management * Government Digital Service (GDS) Service Standards and Service Assessment * Be able to communicate the ideals of Agile to stakeholders -------------------------------------------------------------------------------- Service Agenda General knowledge * Agile Delivery 101 * Scrum process and sprints * Applicability of Scrum * Agile Manifesto Scrum roles and accountabilities * Overview of Scrum roles (Core & Ancillary) * Scrum Master role and role responsibilities * Scrum Product Owner role and role responsibilities * Scrum team Scrum events * Sprint Planning * Daily Scrums * Sprint Reviews * Sprint Retrospectives Scrum artefacts * Product Backlog * Sprint Backlog * Increments Scrum Reports * Burn-down and Burn-up Charts Scaling Scrum * Working with multiple Scrum teams * Working with distributed Scrum teams GDS (Government Digital Service) * Service Standards * Service Assessments Risks and challenges * Risks and challenges of transitioning to Agile delivery Frequently asked questions * Discussion on frequently asked Agile questions Agile knowledge quiz * Examples of the multiple-choice questions in the optional online quiz -------------------------------------------------------------------------------- On-going support Email support No Telephone support No Webchat support No Online support No -------------------------------------------------------------------------------- Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum  Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

In the dynamic landscape of project management, a multitude of exciting opportunities await driven individuals seeking to carve out a successful career path. This comprehensive course, "Project Management & PMI: Project Manager," is an invaluable stepping stone towards unlocking these opportunities. With modules spanning from "Introduction to Project Management" to "Risk Management," participants gain a holistic understanding of the multifaceted aspects of this industry. By immersing yourself in modules focused on "Project management," you'll cultivate a versatile skill set that can be applied to industries ranging from technology to construction, finance to healthcare. This course imparts theoretical knowledge and equips you with practical insights, empowering you to steer projects towards success. Learning Outcomes: By completing the "Project Management & PMI: Project Manager" course, you will: * Gain a strong grasp of project management principles and practices. * Develop strategic planning skills for efficient project execution. * Enhance communication and collaboration abilities. * Acquire conflict resolution and managing change expertise. * Master risk identification and mitigation within projects. This comprehensive Project Management & PMI: Project Manager program is meticulously crafted to equip you with the essential skills and knowledge needed to excel in the dynamic field of project management. From mastering the fundamental principles outlined in PMBOK and PMI (Project Management Institute) to honing expertise in quality assurance, communication, time, and risk managing, you'll be empowered to navigate the intricacies of project lifecycles confidently. Delve into various modules, each meticulously designed to cultivate your proficiency in project planning, managing resources, conflict resolution, and more. With a strong emphasis on "Project management" principles woven throughout, this project management course ensures you'll emerge not only as a proficient project manager but also as a valuable asset to any organisation seeking effective leadership and successful project execution. Embrace this opportunity to acquire the skills that will propel your career forward in the exciting realm of project management. "Project Management & PMI: Project Manager" is not merely a course; it is an invitation to seize opportunities in the dynamic realm of project management. Embrace these prospects, empower your career, and become a leader who can navigate and thrive in the ever-evolving landscape of project management. CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99 Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Project Management at QLS Level 7'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: * £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 180 CPD hours / points Accredited by CPD Quality Standards MODULE 01: PROJECT MANAGEMENT 13:32 * 1: Introduction to Project Management Preview 13:32 MODULE 02: PMBOK AND PMI OVERVIEW 07:34 * 2: PMBOK and PMI Preview 07:34 MODULE 03: GLOBAL PROJECT MANAGEMENT PERSPECTIVES 23:13 * 3: Global Project Management 23:13 MODULE 04: PROJECT LIFE CYCLE PHASES 16:33 * 4: Project Life Cycle 16:33 MODULE 05: TIME MANAGEMENT TECHNIQUES 24:53 * 5: Time Management 24:53 MODULE 06: ENSURING QUALITY IN PROJECTS 13:02 * 6: Quality Management 13:02 MODULE 07: EFFICIENT PLANNING AND SCHEDULING APPROACHES 33:19 * 7: Effective Planning & Scheduling 33:19 MODULE 08: MANAGING HUMAN RESOURCES IN PROJECTS 14:24 * 8: Human Resource Management 14:24 MODULE 09: PERFORMANCE MANAGEMENT 11:54 * 9: Performance Management 11:54 MODULE 10: TALENT ADMINISTRATION 10:03 * 10: Talent Management 10:03 MODULE 11: ARRANGING MEETINGS AND CONFERENCES 17:24 * 11: Organising Meeting and Conferences 17:24 MODULE 12: RESOURCE MANAGEMENT STRATEGIES 10:52 * 12: Managing Resources 10:52 MODULE 13: MANAGING CHANGE 15:18 * 13: Change Management 15:18 MODULE 14: BUSINESS RESILIENCE AND DEALING WITH CRISIS 09:45 * 14: Business Resilience and Crisis Management 09:45 MODULE 15: HANDLING AND RESOLVING CONFLICTS 07:46 * 15: Conflict Management 07:46 MODULE 16: MANAGING STRESS 09:08 * 16: Stress Management 09:08 MODULE 17: COMMUNICATION ABILITIES 16:20 * 17: Communication Skills 16:20 MODULE 18: PROCUREMENT & PURCHASING OVERSIGHT 12:54 * 18: Procurement & Purchasing Management 12:54 MODULE 19: MITIGATING PROJECT RISKS 12:08 * 19: Risk Management 12:08 ORDER YOUR CPD QUALITY STANDARD CERTIFICATE (OPTIONAL) 01:00 * 20: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF ORDER YOUR QLS ENDORSED CERTIFICATE (OPTIONAL) 01:00 * 21: QLS Endorsed Certificate (Optional) 01:00 PDF WHO IS THIS COURSE FOR? This Project Management & PMI: Project Manager course is ideal for: * Individuals seeking a theoretical understanding of project management. * Professionals who aim to advance their careers by mastering project management. * Team leaders looking to enhance their project coordination skills. * Aspiring project managers seeking to gain a comprehensive foundation in the field. * Professionals enhancing leadership skills. * Individuals learning PMBOK and PMI principles After completing this course, you can later enrol in the following: * PMI Certified Associate in Project Management (CAPM) * PMI Risk Management Professional (PMI-RMP) * APM Project Management Qualification (PMQ) * Level 6 Certificate in Project Management * Level 7 Diploma - Project Management REQUIREMENTS Without any formal requirements, anyone can enrol in this Project Management & PMI: Project Manager course. CAREER PATH Our Project Management & PMI: Project Manager course will prepare you for a range of careers, including: * Junior Project Manager: £25K - £35K/year. * Project Manager: £35K - £55K/year. * Senior Project Manager: £55K - £70K/year. * Programme Manager: £70K - £85K/year. * Project Portfolio Manager: £85K - £100K/year. * Head of Project Management Office: £100k - £120K/year.

Join our 3-day live training in Business Analysis this July. Price includes training, the exam, recommend book, online course and free BCS membership when you pass.

Duration 5 Days 30 CPD hours This course is intended for The intended audience for this course is information systems security professionals, internal review auditors, and other individuals who have an interest in aspects of information systems audit, controls, and security. Overview Upon successful completion of this course, students will be able to: - implement information systems audit services in accordance with information systems audit standards, guidelines, and best practices. - evaluate an organizations structure, policies, accountability, mechanisms, and monitoring practices. - evaluate information systems acquisition, development, and implementation. - evaluate the information systems operations, maintenance, and support of an organization; and evaluate the business continuity and disaster recovery processes used to provide assurance that in the event of a disruption, IT services are maintained. - define the protection policies used to promote the confidentiality, integrity, and availability of information assets. In this course, students will evaluate organizational policies, procedures, and processes to ensure that an organizations information systems align with its overall business goals and objectives. 1 - THE PROCESS OF AUDITING INFORMATION SYSTEMS * ISACA Information Systems Auditing Standards and Guidelines * Fundamental Business Processes * Develop and Implement an Information Systems Audit Strategy * Plan an Audit * Conduct an Audit * The Evidence Life Cycle * Communicate Issues, Risks, and Audit Results * Support the Implementation of Risk Management and Control Practices 2 - IT GOVERNANCE AND MANAGEMENT * Evaluate the Effectiveness of IT Governance * Evaluate the IT Organizational Structure and HR Management * Evaluate the IT Strategy and Direction * Evaluate IT Policies, Standards, and Procedures * Evaluate the Effectiveness of Quality Management Systems * Evaluate IT Management and Monitoring of Controls * IT Resource Investment, Use, and Allocation Practices * Evaluate IT Contracting Strategies and Policies * Evaluate Risk Management Practices * Performance Monitoring and Assurance Practices * Evaluate the Organizations Business Continuity Plan 3 - INFORMATION SYSTEMS ACQUISITION, DEVELOPMENT, AND IMPLEMENTATION * Evaluate the Business Case for Change * Evaluate Project Management Frameworks and Governance Practices * Development Life Cycle Management * Perform Periodic Project Reviews * Evaluate Control Mechanisms for Systems * Evaluate Development and Testing Processes * Evaluate Implementation Readiness * Evaluate a System Migration * Perform a Post-Implementation System Review 4 - INFORMATION SYSTEMS OPERATIONS, MAINTENANCE, AND SUPPORT * Perform Periodic System Reviews * Evaluate Service Level Management Practices * Evaluate Third-Party Management Practices * Evaluate Operations and End User Management Practices * Evaluate the Maintenance Process * Evaluate Data Administration Practices * Evaluate the Use of Capacity and Performance Monitoring Methods * Evaluate Change, Configuration, and Release Management Practices * Evaluate Problem and Incident Management Practices * Evaluate the Adequacy of Backup and Restore Provisions 5 - PROTECTION OF INFORMATION ASSETS * Information Security Design * Encryption Basics * Evaluate the Functionality of the IT Infrastructure * Evaluate Network Infrastructure Security * Evaluate the Design, Implementation, and Monitoring of Logical Access Controls * Risks and Controls of Virtualization * Evaluate the Design, Implementation, and Monitoring of Data Classification Process * Evaluate the Design, Implementation, and Monitoring of Physical Access Controls * Evaluate the Design, Implementation, and Monitoring of Environmental Controls

Duration 2 Days 12 CPD hours Overview What is JIRA Software? Managing agile projects using JIRA Software Managing project backlog Managing iterations / sprints Managing releases / versions Managing project components Managing security Managing fields and screens Managing custom issue types Viewing various burn-down/burn-up reports This course introduces students to JIRA Software which is one of the most popular agile project management tool. Agile methods help in accelerating the delivery of initial business value. Continuous planning and feedback ensures that value is maximized throughout the development process. JIRA Software lets you manage project backlog, plan and execute sprints, and manage releases. It also lets you view useful reports, such as, velocity, various burndown / burn-up charts. NAVIGATING JIRA * Connecting to JIRA Software * JIRA Account * System Dashboard * Sidebars * Global Sidebar * Search * Help * Dashboards * Projects * Boards * Issues * Project Sidebar * Summary MANAGING PROJECTS * What is a Project? * What is a Project (Contd.)? * Backlog * Sprints * Versions / Releases * Issues * What is Component? * Project Name and Key * Project Key Format * Editing Project Key Caveats * Editing Project Key * Deleting Project * Summary MANAGING VERSIONS * What is Version * What is Version (Contd.)? * Merging Versions * Other Version Options * Version Fields * What is Version? * Summary MANAGING ISSUES * Issues * What are Epics? * Epics ? Types * Creating a new Epic * What is a Story? * Creating a Story * Story Estimation * Tasks * Sub-tasks * Summary MANAGING SPRINTS * Sprints * What is typically done in Sprint Planning? * Velocity * Agile Board * Sprint Naming Convention * Sprint Execution * Summary SEARCH & USING JQL * Search * Search Types * JQL * JQL Examples * Sharing search result * Save Search and Reuse in a Board * Summary WORKING WITH JIRA DASHBOARDS AND REPORTS * What is a JIRA Dashboard? * Creating a JIRA Dashboard * Choosing a Dashboard Layout * What is a Gadget? * Gadgets Available Out-of-the-box * Adding a Gadget to a Dashboard * Adding a Gadget to a Dashboard (Example Calendar Gadget) * Moving a Gadget * Removing a Gadget from a Dashboard * Viewing Dashboard as a Wallboard * Deleting a Dashboard * JIRA Reports * Generating a JIRA Report * Generating a JIRA Report (Example ? Burndown Chart) * Viewing the Burndown Chart * Report Categories Available Out-of-the-box * Agile Reports * Issue Analysis Reports * Forecast & Management Reports * For further details ? * Summary JIRA AGILE * Common Jira Software boards * Scrum * Agility * Kanban * Scrum vs. Kanban * Scrumban * History of Kanban * Kanban for software teams * Kanban boards * Kanban boards (Contd.) * Kanban cards * The benefits of Kanban * Planning flexibility * Shortened time cycles * Fewer bottlenecks * Visual metrics * Continuous Delivery * Kanban ? Kanban backlog * Summary MISCELLANEOUS ISSUE FEATURES * Voting * Watching an Issue * Adding/Removing Labels * Linking Issues * Linking Issue (Contd.) * Commenting on Issue * Attaching a File to an Issue * Attaching a File to an Issue (Contd.) * Cloning (Copying) an Issue * Cloning (Copying) an Issue (Contd.) * Cloning (copying) an Issue (Contd.) * Viewing an Issue?s Change History * Viewing an Issue's Change History (Contd. * Summary MANAGING FIELDS & SCREENS (OPTIONAL: TIME PERMITTING) * Fields * OOB Fields * Custom Fields * Field Type * Screens * Summary

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - CHANGE IMPACT * Levers for change * Levels of adoptions and critical mass * Reinforcing systems 2 - EXAM PREPARATION * Change Management Practitioner exam preparation * Change Management Practitioner exam

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - CHANGE AND THE ORGANIZATION * Drivers for change * Developing a vision * Culture and climate * Emergent change and lifecycle * Organizational metaphors * Models of change * Roles required for change 2 - STAKEHOLDERS * Principles * Identification * Analysis * Influencing and listening * Emotion and demonstration * Communications * Cognitive biases * Remaining people focused * Improving Communications * Communications channels * Collaboration * Communications Planning * Larger workshops 2 - CHANGE IMPACT * Assessing impact * McKinsey 7 S * Stakeholder impact assessment * Assessing change readiness * Large change ? how to staff * Building a change team * Preparing for resistance * Building team effectiveness 4 - INDIVIDUAL CHANGE * Learning theory * Motivation * Change Curve * Personality differences