10171 Professional Skills courses

Duration 1 Days 6 CPD hours This course is intended for The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don?t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. Prerequisites Prerequisite certification is not required before taking this course. Successful Azure AI Fundamental students start with some basic awareness of computing and internet concepts, and an interest in using Azure AI services. Specifically: * Experience using computers and the internet. * Interest in use cases for AI applications and machine learning models. * A willingness to learn through hands-on exp... 1 - FUNDAMENTAL AI CONCEPTS * Understand machine learning * Understand computer vision * Understand natural language processing * Understand document intelligence and knowledge mining * Understand generative AI * Challenges and risks with AI * Understand Responsible AI 2 - FUNDAMENTALS OF MACHINE LEARNING * What is machine learning? * Types of machine learning * Regression * Binary classification * Multiclass classification * Clustering * Deep learning * Azure Machine Learning 3 - FUNDAMENTALS OF AZURE AI SERVICES * AI services on the Azure platform * Create Azure AI service resources * Use Azure AI services * Understand authentication for Azure AI services 4 - FUNDAMENTALS OF COMPUTER VISION * Images and image processing * Machine learning for computer vision * Azure AI Vision 5 - FUNDAMENTALS OF FACIAL RECOGNITION * Understand Face analysis * Get started with Face analysis on Azure 6 - FUNDAMENTALS OF OPTICAL CHARACTER RECOGNITION * Get started with Vision Studio on Azure 7 - FUNDAMENTALS OF TEXT ANALYSIS WITH THE LANGUAGE SERVICE * Understand Text Analytics * Get started with text analysis 8 - FUNDAMENTALS OF QUESTION ANSWERING WITH THE LANGUAGE SERVICE * Understand question answering * Get started with the Language service and Azure Bot Service 9 - FUNDAMENTALS OF CONVERSATIONAL LANGUAGE UNDERSTANDING * Describe conversational language understanding * Get started with conversational language understanding in Azure 10 - FUNDAMENTALS OF AZURE AI SPEECH * Understand speech recognition and synthesis * Get started with speech on Azure 11 - FUNDAMENTALS OF AZURE AI DOCUMENT INTELLIGENCE * Explore capabilities of document intelligence * Get started with receipt analysis on Azure 12 - FUNDAMENTALS OF KNOWLEDGE MINING WITH AZURE COGNITIVE SEARCH * What is Azure Cognitive Search? * Identify elements of a search solution * Use a skillset to define an enrichment pipeline * Understand indexes * Use an indexer to build an index * Persist enriched data in a knowledge store * Create an index in the Azure portal * Query data in an Azure Cognitive Search index 13 - FUNDAMENTALS OF GENERATIVE AI * What is generative AI? * Large language models * What is Azure OpenAI? * What are copilots? * Improve generative AI responses with prompt engineering 14 - FUNDAMENTALS OF AZURE OPENAI SERVICE * What is generative AI * Describe Azure OpenAI * How to use Azure OpenAI * Understand OpenAI's natural language capabilities * Understand OpenAI code generation capabilities * Understand OpenAI's image generation capabilities * Describe Azure OpenAI's access and responsible AI policies 15 - FUNDAMENTALS OF RESPONSIBLE GENERATIVE AI * Plan a responsible generative AI solution * Identify potential harms * Measure potential harms * Mitigate potential harms * Operate a responsible generative AI solution ADDITIONAL COURSE DETAILS: Nexus Humans AI-900T00 - Microsoft Azure AI Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AI-900T00 - Microsoft Azure AI Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Overview Mining data Manipulating data Visualizing and reporting data Applying basic statistical methods Analyzing complex datasets while adhering to governance and quality standards throughout the entire data life cycle CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. CompTIA Data+ gives you the confidence to bring data analysis to life. As the importance for data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. 1 - IDENTIFYING BASIC CONCEPTS OF DATA SCHEMAS * Identify Relational and Non-Relational Databases * Understand the Way We Use Tables, Primary Keys, and Normalization 2 - UNDERSTANDING DIFFERENT DATA SYSTEMS * Describe Types of Data Processing and Storage Systems * Explain How Data Changes 3 - UNDERSTANDING TYPES AND CHARACTERISTICS OF DATA * Understand Types of Data * Break Down the Field Data Types 4 - COMPARING AND CONTRASTING DIFFERENT DATA STRUCTURES, FORMATS, AND MARKUP LANGUAGES * Differentiate between Structured Data and Unstructured Data * Recognize Different File Formats * Understand the Different Code Languages Used for Data 5 - EXPLAINING DATA INTEGRATION AND COLLECTION METHODS * Understand the Processes of Extracting, Transforming, and Loading Data * Explain API/Web Scraping and Other Collection Methods * Collect and Use Public and Publicly-Available Data * Use and Collect Survey Data 6 - IDENTIFYING COMMON REASONS FOR CLEANSING AND PROFILING DATA * Learn to Profile Data * Address Redundant, Duplicated, and Unnecessary Data * Work with Missing Value * Address Invalid Data * Convert Data to Meet Specifications 7 - EXECUTING DIFFERENT DATA MANIPULATION TECHNIQUES * Manipulate Field Data and Create Variables * Transpose and Append Data * Query Data 8 - EXPLAINING COMMON TECHNIQUES FOR DATA MANIPULATION AND OPTIMIZATION * Use Functions to Manipulate Data * Use Common Techniques for Query Optimization 9 - APPLYING DESCRIPTIVE STATISTICAL METHODS * Use Measures of Central Tendency * Use Measures of Dispersion * Use Frequency and Percentages 10 - DESCRIBING KEY ANALYSIS TECHNIQUES * Get Started with Analysis * Recognize Types of Analysis 11 - UNDERSTANDING THE USE OF DIFFERENT STATISTICAL METHODS * Understand the Importance of Statistical Tests * Break Down the Hypothesis Test * Understand Tests and Methods to Determine Relationships Between Variables 12 - USING THE APPROPRIATE TYPE OF VISUALIZATION * Use Basic Visuals * Build Advanced Visuals * Build Maps with Geographical Data * Use Visuals to Tell a Story 13 - EXPRESSING BUSINESS REQUIREMENTS IN A REPORT FORMAT * Consider Audience Needs When Developing a Report * Describe Data Source Considerations For Reporting * Describe Considerations for Delivering Reports and Dashboards * Develop Reports or Dashboards * Understand Ways to Sort and Filter Data 14 - DESIGNING COMPONENTS FOR REPORTS AND DASHBOARDS * Design Elements for Reports and Dashboards * Utilize Standard Elements * Creating a Narrative and Other Written Elements * Understand Deployment Considerations 15 - UNDERSTAND DEPLOYMENT CONSIDERATIONS * Understand How Updates and Timing Affect Reporting * Differentiate Between Types of Reports 16 - SUMMARIZING THE IMPORTANCE OF DATA GOVERNANCE * Define Data Governance * Understand Access Requirements and Policies * Understand Security Requirements * Understand Entity Relationship Requirements 17 - APPLYING QUALITY CONTROL TO DATA * Describe Characteristics, Rules, and Metrics of Data Quality * Identify Reasons to Quality Check Data and Methods of Data Validation 18 - EXPLAINING MASTER DATA MANAGEMENT CONCEPTS * Explain the Basics of Master Data Management * Describe Master Data Management Processes ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Data Plus (DA0-001) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Data Plus (DA0-001) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites * ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE * Knowing key terms * Differentiating between principle concepts * Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED * Cascading goals and requirements * Deciphering effective policies, controls and guidelines * Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM * The role of risk management * How governance impacts DPI * Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT * Leverage the ITIL CI model * Identify assessment objectives and outputs * Select the appropriate assessment method * Prioritize desired outcomes * Build, justify and advocate your business case * Conduct improvement reviews and lessons learned sessions * Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT * The nature and benefits of OCM * Manage, communicate effectively, and influence stakeholders * Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING * Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS * Recognizing the differences between value streams and practices * Choosing the right methods and techniques to direct, plan and improve value streams ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. EXPLORING DEVOPS * Defining DevOps * Why Does DevOps Matter? * CORE DEVOPS PRINCIPLES * The Three Ways * The First Way * The Theory of Constraints * The Second Way * The Third Way * Chaos Engineering * Learning Organizations KEY DEVOPS PRACTICES * Continuous Testing, Integration, Delivery, Deployment * Site Reliability & Resilience Engineering * DevSecOps * ChatOps * Kanban BUSINESS AND TECHNOLOGY FRAMEWORKS * Agile * ITSM * Lean * Safety Culture * Learning Organizations * Continuous Funding CULTURE, BEHAVIORS & OPERATING MODELS * Defining Culture * Cultural Debt * Behavioral Models * Organizational maturity models AUTOMATION & ARCHITECTING DEVOPS TOOLCHAINS * CI/CD * Cloud, Containers, and Microservices * AI and Machine Learning * Automation * DevOps Toolchains MEASUREMENT, METRICS, AND REPORTING * The Importance of Measurement * DevOps Metrics - Speed, Quality, Stability, Culture * Change lead/cycle time * Value Driven Metrics SHARING, SHADOWING AND EVOLVING * DevOps in the Enterprise * Roles * DevOps Leadership * Organizational Considerations * Getting Started * Challenges, Risks, and Critical Success Factors ADDITIONAL COURSE DETAILS: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours Overview This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals. Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession. 1 - HUMAN RESOURCE MANAGEMENT * The HR profession * Strategic and human resource planning 2 - EMPLOYMENT LAW * Federal CEO legislation * The EEOC and affirmative action * Compensation legislation * Other federal 3 - RECRUITMENT AND SELECTION * Recruiting * The selection process * Evaluating applicants 4 - COMPENSATION AND BENEFITS * Total compensation * Pay increases and incentives * Compensation system design * Benefits overview 5 - EMPLOYEE DEVELOPMENT * Orientation, training, and development * Training program design * Training evaluation 6 - PERFORMANCE MANAGEMENT * Performance management systems * Performance appraisal process * Disciplinary action * Termination ADDITIONAL COURSE DETAILS: Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre. Overview This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCE© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts. CDCE© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class. CDCE© is the premier certification for data centre professionals in the data centre design/build and related fields. DATA CENTRE LIFE CYCLE * Data centre lifecycle stages and phases Exercise: Stage/Phase/Milestone/Document mapping DESIGN PREPARATION * Creation of a SON ? Statement Of Need Technology review Conceptual sizing How to calculate for computer room space How to calculate facility space How to calculate incoming power Exercise: Conceptual sizing building and power Analysing capacity of existing facility Analysing investment options Site selection Permits and approvals Exercise: Site selection Conceptual design Budget and project timeline Business case preparation Project delivery structure Project management options Project manager and team DESIGN PLANNING * OSRA?Operational Systems Requirement Analysis TFRA?Technical Facilities Requirement Analysis Operations and maintenance review RFP?Request For Proposal process Vendor selection DESIGN DEVELOPMENT * Project planning Design development PDR ? Preliminary Design Review Equipment selection FDR/V ? Final Design Review/Validation Exercise: Full design validation of power, cooling, floor plans, fire suppression Design freeze and LLTI Creation of construction documents BOM/BOQ ? Bill Of Material/Bill Of Quantity Exercise: Equipment selection ACQUIRE * Requirements of purchase orders Shipping terms FWT/FAT ? Factory Witness Test/Factory Acceptance Test Sequencing Incoming goods inspection and handling Asset management CONSTRUCT * Temporary essential services Erection of the building Permanent essential services Building inspection Snag list COF?Certificate Of Fitness FIT-OUT * Fit-Out Builders cleaning As-Built Drawings TEST & COMMISSIONING * IET?Individual Equipment Test IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test Common mistakes with IET/IPVT Deep cleaning Exercise: IET/IPVT scripting HAND-OVER * Facility hand-over requirements and documents PCC?Practical Completion Certificate DLP?Defect Liability Period Defect Management ICT Systems Installation ICT Systems Testing Hand-Over/DLP Expiry FCC?Final Completion Certificate RETIREMENT * Reasons and definitions of retirement Building the business case and project plan Sequencing Transfer of site Demolishing of site Legal matters FCC?Final Completion Certificate EXAM: CERTIFIED DATA CENTRE EXPERT (CDCE©) * The CDCE© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass. ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - PARAMETER REPORTS * Parameterized Reporting * Create Report Parameters * Modify Report Parameters * Provide Default Parameter Values * Provide Available Values for Parameters * Lab: Creating Parameterized Reports 2 - LIST DATA REGIONS * Introducing the List Data Region * Create Reports Using List Data Regions * Modify Reports Which Use List Data Regions * Lab: Creating List Reports 3 - ENHANCING REPORTS WITH COMPLEX EXPRESSIONS * Formatting Reports * Top N Reports * Running Values * Lab: Enhancing Reports with Complex Expressions 4 - ENHANCE REPORTS WITH IMAGES AND SUBREPORTS * Add Images to Reports * Retrieve Images from a Database * Introducing SSRS (SQL Server Reporting Services) Report Server * Add Subreports to Reports * Lab: Working With Images and Subreports 5 - DRILLDOWN AND DRILLTHROUGH REPORTS * Add and Configure Drilldown Reporting * Add and Configure Drillthrough Reporting * Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - SPARKLINES, DATA BARS, AND INDICATORS * Sparklines * Data Bars * Indicators * Lab: Adding Sparklines, Data Bars, and Indicators to Reports ADDITIONAL COURSE DETAILS: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. SERVICE LEVEL MANAGEMENT * Service Level Management * Needs analysis * Capability assessment * Service portfolio * Service catalogue * Service Level Agreements (SLAs) * Availability measurement * Data points in SLA * Service reporting * Complaint procedure * Customer satisfaction measurement * Service Improvement Process (SIP) * SLA content THE DATA CENTER ORGANIZATION * Operational issues * Organization chart * Roles and responsibilities * Skills matrix * Contingency / backup roles * Shift management * Performance management * Career development * Training and assessment * Job rotation * Succession planning * Disciplinary program MANAGING SAFETY & STATUTORY REQUIREMENTS * Safety policies and regulations * Occupational Health and Safety (OH&S) * Safety awareness training * Permit to Work (PTW) * Lock-out / Tag-out * Personal Protective Equipment (PPE) * Testing and tagging of equipment * Emergency preparedness and response * Reporting of safety issues * Reviews / internal audit / external audit MANAGING PHYSICAL SECURITY * Security policies and procedures * Security standards and guidelines * Security staff * Security awareness * Security incident management * Disciplinary program * Reviews, internal and external audits FACILITIES MANAGEMENT * Maintenance policies and procedures * Various maintenance programs * Outsourcing of maintenance activities * Maintenance contract options * Warranty * Maintenance schedule * Service situations * Spart part management * Contamination control DATA CENTER OPERATIONS * Policies and procedures for data center operations * Service operations and the daily data center operations MONITORING / REPORTING / CONTROL * Monitoring requirements * Escalation procedures * Reporting * Trend analysis * Reviews PROJECT MANAGEMENT * Project management * Project organization * Project manager * Project phases ENVIRONMENT SUSTAINABILITY * The importance of sustainability * Sustainability policies * Environmental management * Power efficiency indicators - * Waste management - * Water management * ICT utilisation management * Environmental performance measurements * Renewable energy factor (REF) ORGANIZATIONAL RESILIENCE * Business continuity * Data center facility options * Business Impact Analysis * Type of facility * Human resources * Facility, equipment and consumables GOVERNANCE, RISK AND COMPLIANCE * Management commitment * Coordination, collaboration and integration * Compliance * Risk management * Document management * Financial management * Vendor management * Asset management ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors. This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles. Overview In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution. You will: - Prepare to deploy cloud solutions - Deploy a pilot project - Test a pilot project deployment - Design a secure network for cloud deployment - Determine CPU and memory sizing for cloud deployments - Determine storage requirements for cloud deployments - Plan Identity and Access Management for cloud deployments - Analyze workload characteristics to ensure successful migration to the cloud - Secure systems to meet access requirements - Maintain cloud systems - Implement backup, restore, and business continuity measures - Analyze cloud systems for required performance - Analyze cloud systems for anomalies and growth forecasting - Troubleshoot deployment, capacity, automation, and orchestration issues - Troubleshoot connectivity issues - Troubleshoot security issues In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions. 1 - PREPARING TO DEPLOY CLOUD SOLUTIONS * Describe Interaction of Cloud Components and Services * Describe Interaction of Non-cloud Components and Services * Evaluate Existing Components and Services for Cloud Deployment * Evaluate Automation and Orchestration Options * Prepare for Cloud Deployment 2 - DEPLOYING A PILOT PROJECT * Manage Change in a Pilot Project * Execute Cloud Deployment Workflow * Complete Post-Deployment Configuration 3 - TESTING PILOT PROJECT DEPLOYMENTS * Identify Cloud Service Components for Testing * Test for High Availability and Accessibility * Perform Deployment Load Testing * Analyze Test Results 4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE * Design Cloud Infrastructure for Security * Determine Organizational Compliance Needs 5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT * Design Virtual Network for Cloud Deployment * Determine Network Access Requirements * Secure Networks for Cloud Interaction * Manage Cloud Component Security * Implement Security Technologies 6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS * Determine Identity Management and Authentication Technologies * Plan Account Management Policies for the Network and Systems * Control Access to Cloud Objects * Provision Accounts 7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS * Determine CPU Size for Cloud Deployment * Determine Memory Size for Cloud Deployment 8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS * Determine Storage Technology Requirements * Select Storage Options for Deployment * Determine Storage Access and Provisioning Requirements * Determine Storage Security Options 9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION * Determine the Type of Cloud Deployment to Perform * Manage Virtual Machine and Container Migration * Manage Network, Storage, and Data Migration 10 - MAINTAINING CLOUD SYSTEMS * Patch Cloud Systems * Design and Implement Automation and Orchestration for Maintenance 11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES * Back Up and Restore Cloud Data * Implement Disaster Recovery Plans * Implement Business Continuity Plans 12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE * Monitor Cloud Systems to Measure Performance * Optimize Cloud Systems to Meet Performance Criteria 13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING * Monitor for Anomalies and Resource Needs * Plan for Capacity * Create Reports on Cloud System Metrics 14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES * Troubleshoot Deployment Issues * Troubleshoot Capacity Issues * Troubleshoot Automation and Orchestration Issues 15 - TROUBLESHOOTING CONNECTIVITY ISSUES * Identify Connectivity Issues * Troubleshoot Connectivity Issues 16 - TROUBLESHOOTING SECURITY ISSUES * Troubleshoot Identity and Access Issues * Troubleshoot Attacks * Troubleshoot Other Security Issues ADDITIONAL COURSE DETAILS: Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.