110 Professional Ethics courses

This course provides a focused examination of common business ethics problem areas. Participants will identify challenges in accounting, finance, marketing, human resources, and sustainability, evaluating real-world examples through ethical theories. The course emphasizes the importance of monitoring mechanisms and proposes solutions for preventing and detecting unethical behavior. After the successful completion of the course, you will be able to learn about the following, * Identify business ethics challenges, including conflicts of interest, bribery, and discrimination. * Examine ethical dilemmas in accounting, finance, marketing, advertising, human resources, and sustainability. * Evaluate real-world examples of business ethics using ethical theories and decision-making frameworks. * Discuss the significance of implementing monitoring mechanisms to prevent and detect unethical behavior, proposing solutions for identified problem areas. * Analyze case studies and real-world scenarios, evaluating potential solutions and strategies for resolving common business ethics challenges. Participants will delve into specific problem areas, including conflicts of interest and discrimination, assessing ethical dilemmas in key business functions. Real-world examples will be analyzed using ethical theories and decision-making frameworks. The course emphasizes the implementation of monitoring mechanisms to prevent unethical behavior and proposes solutions for identified challenges. Case studies and scenarios provide practical insights, allowing participants to evaluate potential strategies for resolving common business ethics issues.     This course delves into identifying and examining diverse business ethics challenges across sectors such as finance, marketing, and sustainability. Participants will evaluate real-world examples using ethical theories and decision-making frameworks, fostering critical thinking in addressing ethical dilemmas. The course emphasizes the significance of implementing monitoring mechanisms to prevent and detect unethical behavior, encouraging the proposal of effective solutions for identified problem areas. Through in-depth analysis of case studies and scenarios, participants will develop strategies for resolving common business ethics challenges. * COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * IDENTIFYING AND RESOLVING COMMON BUSINESS ETHICS PROBLEM AREAS Self-paced pre-recorded learning content on this topic. * IDENTIFYING AND RESOLVING COMMON BUSINESS ETHICS PROBLEM AREAS Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. * Ethics Compliance Specialist * Business Ethics Consultant * Corporate Ethics Investigator * Conflict Resolution Specialist * Sustainability Ethics Analyst * Compliance and Risk Manager * Corporate Responsibility Coordinator AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Ethics should be the first priority of a business. This certificate course breaks down the codes of business ethics in a structured manner. In this course, you will learn about how you can deal equally with everyone in your organisation, how you can provide their basic rights and how to handle conflicts. Our expert and well-experienced tutors will thoroughly explain the many different methods and their benefits of maintaining business ethics.  LEARNING OUTCOMES: * Get a complete idea of the fundamentals of business ethics * Learn to deal with everyone in your organisation, regarding every possible situation * Gain insight on different models of business ethics and their implementation WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full Tutor Support on Weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATION After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. WHO IS THIS COURSE FOR?  No matter what the position or sector you work in, you must know the code of ethics in business and abide by them. Any professional can benefit from this course, as it aims to deliver the core concepts of business ethics to everyone involved with a business organisation.  CAREER PATH * Entrepreneur * Executive/ Associate/ Manager of any department of an office * Personal/ Business Assistant REQUIREMENTS This Certificate in Business Ethics Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. COURSE CONTENT Certificate in Business Ethics Module One- Getting Started 00:30:00 Module Two - What is Ethics 01:00:00 Module Three - Implementing Ethics in the Workplace 00:30:00 Module Four- Employer/Employee Rights 00:30:00 Module Five- Business & Social Responsibilities 00:15:00 Module Six- Ethical Decisions 00:30:00 Module Seven Whistle Blowing 00:30:00 Module Eight Managerial Ethics 00:30:00 Module Nine Unethical Behavior 00:30:00 Module Ten - Ethics in Business (I) 01:00:00 Module Eleven Ethics in Business (II) 00:30:00 Module Twelve - Wrapping Up 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: * Course 01: Communication Skills * Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette * Module 01: Aspects of Phone Etiquette * Module 02: Using Proper Phone Language * Module 03: Eliminate Phone Distractions * Module 04: Inbound Calls * Module 05: Outbound Calls * Module 06: Handling Rude or Angry Callers * Module 07: Handling Interoffice Calls * Module 08: Handling Voicemail Messages * Module 09: Methods of Training Employees * Module 10: Correcting Poor Telephone Etiquette * Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. REQUIREMENTS Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. CAREER PATH Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.

Professional GHSC accredited hypnotherapy practitioner training course studied either live online from anywhere or in-person at clinic in Perthshire, Scotland

> Are you trying to create a principled environment? Do you want to learn the > best practices on how to create an ethical environment? If yes, then join this > course and build a solid ethical framework and foundation to orient employees > to do the right thing. DESCRIPTION: Ever think about whether particular conduct is suitable or beyond the field of play? Maybe it fits in one setting, between specific individuals, however not proper in some other setting. Well, wonder no more! This course will provide you with the steps that will help you decide suitable lead and to explore tricky or touchy moral circumstances. Students will also utilise application practices, and a rich media prepare, to build their awareness and understanding and explore a guide to navigate the sometimes murky waters of ethics and proper set of standard rules. WHO IS THE COURSE FOR? * Managers, supervisors and staff from various types of organisations. * Individuals who are interested in improving their understanding of ethical issues. * Business owners. ENTRY REQUIREMENT: * This course is available to all learners, of all academic backgrounds. * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. ASSESSMENT:  * At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. * PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognised accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH: Developing Code of Conduct is a useful qualification to possess, and would be beneficial for the following professionals: * Compliance and ethics director. * Ethics officer. * Record centre coordinator. * Director (ethics and compliance). * Much more. Developing Code of Conduct What Are Rules Of Conduct 01:00:00 Write A Mission Statement 00:30:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

DESCRIPTION: Every company goes through an ethics seminar in order to protect itself against certain liabilities. But what really is ethics in today's business world? Now you can answer that question with the help of this Business Ethics Level 2 Certificate Course course. This course will help you differentiate between ethics and morals, see the importance of ethics and identify your own values and principles. It will further teach you about Kohlberg's six stages, avoid ethical dilemmas, develop office code of ethics, utilize decision-making tools and so much more. Combined with the case studies provided, this course can be a very strong arsenal for you. LEARNING OUTCOMES: * Realise the  distinctness between ethics and morals * Interpret the worth of ethics * Recognise some of your individual values and moral codes * Become acquainted with a number of philosophical code of conducts related with ethical decisions * Find out some paths to enhance ethical quality of your office * Learn what is needed to consolidate an office code of eth * Appreciate some mediums to avert ethical dilemmas   * Get some materials to assist you to take better decisions * Get identified with some basic ethical in a fix situation ASSESSMENT: * At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. * Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. CERTIFICATION: * After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. * Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. WHO IS THIS COURSE FOR? Business Ethics Level 2 Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. REQUIREMENTS Our Business Ethics Level 2 Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CAREER PATH After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What are Ethics? 00:15:00 Taking Your Moral Temperature 00:15:00 Why Bother with Ethics? 00:30:00 Some Objective Ways of Looking at the World 00:30:00 What Does Ethical Mean? 00:30:00 Avoiding Ethical Dilemmas 00:30:00 Pitfalls and Excuses 00:15:00 Developing an Office Code of Ethics 00:30:00 22 Keys to an Ethical Office 00:15:00 Basic Decision Making Tools 01:30:00 Ethical Decision-Making Tools 00:45:00 Dilemmas with Company Policy 00:15:00 Dilemmas with Clients 00:15:00 Dilemmas and Supervisors 00:30:00 What to Do When You Make a Mistake 00:30:00 Taking Your Moral Temperature II 00:15:00 Mock Exam Mock Exam- Business Ethics Level 2 Certificate Course 00:20:00 Final Exam Final Exam- Business Ethics Level 2 Certificate Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on an enlightening journey with 'Translation Freelance Translator: Launching a Career in Translation'. Dive deep into the mesmerising world of translation and glean insights into the nuances of freelancing. With meticulously crafted modules, this course offers a comprehensive guide, from initiating your translation tasks to mastering the art of client acquisition. Discover the paramount importance of professional ethics, and explore tools that ensure top-tier work quality. Furthermore, immerse yourself in proven tips and tricks, enhancing your proficiency as a translator from the comfort of your home office. Learning Outcomes * Understand the foundational aspects of translation and its diverse applications. * Gain knowledge about the intricacies of freelancing and building a robust translator profile. * Acquire the skills necessary for effective client management and successful marketing strategies. * Learn the use and benefits of CAT tools in enhancing translation quality. * Develop a comprehensive understanding of maintaining work quality and abiding by professional ethics. WHY BUY THIS TRANSLATION FREELANCE TRANSLATOR: LAUNCHING A CAREER IN TRANSLATION? 1. Unlimited access to the course for forever 2. Digital Certificate, Transcript, student ID all included in the price 3. Absolutely no hidden fees 4. Directly receive CPD accredited qualifications after course completion 5. Receive one to one assistance on every weekday from professionals 6. Immediately receive the PDF certificate after passing 7. Receive the original copies of your certificate and transcript on the next working day 8. Easily learn the skills and knowledge from the comfort of your home CERTIFICATION After studying the course materials of the Translation Freelance Translator: Launching a Career in Translation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. WHO IS THIS TRANSLATION FREELANCE TRANSLATOR: LAUNCHING A CAREER IN TRANSLATION COURSE FOR? * Individuals keen on transitioning to a freelance translation career. * Students of linguistics desiring to monetise their skills. * Home-based professionals searching for a promising remote career. * Marketers aiming to expand their services with translation. * Entrepreneurs considering launching a translation agency. PREREQUISITES This Translation Freelance Translator: Launching a Career in Translation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Translation Freelance Translator: Launching a Career in Translation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CAREER PATH * Freelance Translator: £25,000 - £45,000 * Translation Project Manager: £30,000 - £50,000 * Localisation Specialist: £28,000 - £48,000 * Technical Translator: £29,000 - £49,000 * Interpreter: £27,000 - £47,000 * Subtitler: £26,000 - £46,000 COURSE CURRICULUM Module 01: An Overview of Translation An Overview of Translation 00:11:00 Module 02 Introduction to Freelancing Introduction to Freelancing 00:07:00 Module 03: Introduction to Freelance Translator Introduction to Freelance Translator 00:09:00 Module 04: Activities Before Getting Started Activities Before Getting Started 00:06:00 Module 05: Finding Clients Finding Clients 00:08:00 Module 06: Managing the Work Managing the Work 00:07:00 Module 07: Marketing Marketing 00:07:00 Module 08: CAT Tools in Translation CAT Tools in Translation 00:09:00 Module 09: Getting Paid for The Work Getting Paid for The Work 00:07:00 Module 10: Setting Up Home Office Setting Up Home Office 00:07:00 Module 11: Professional Ethics of Freelance Translators Professional Ethics of Freelance Translators 00:07:00 Module 12: Ensuring Quality Ensuring Quality 00:08:00 Module 13: Other Tips and Tricks to Keep in Mind Other Tips and Tricks to Keep in Mind 00:08:00

Dive into the world of linguistic expertise with our course, 'Translation: Freelance Translator.' This program is a treasure trove of knowledge for those poised to navigate the thriving industry of translation as independent professionals. Picture a career where language is not just a tool but a bridge connecting cultures and businesses across the globe. The course begins by shedding light on the translation sector, followed by an in-depth look into the freelance landscape. It's a journey from understanding the basics of translation to mastering the art of freelancing. The modules are thoughtfully designed to guide you through every phase of establishing yourself as a freelance translator. From setting up an efficient home office to embracing the professional ethics vital in this field, the course covers it all. You'll delve into practical aspects like client acquisition, workflow management, and leveraging CAT tools to enhance productivity. Learn to market your skills effectively and ensure quality in every project. This course isn't just about translation; it's about empowering you with the know-how to launch and sustain a successful freelance translation business. Learning Outcomes * Obtain a thorough understanding of the translation industry and freelance opportunities. * Equip yourself with the essentials of beginning a freelance translator career. * Develop expertise in client relations, project handling, and CAT tool utilisation. * Master marketing techniques tailored for freelance translators. * Emphasise adherence to professional ethics and quality standards in translation. WHY CHOOSE THIS TRANSLATION: FREELANCE TRANSLATOR COURSE? 1. Unlimited access to the course for a lifetime. 2. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. 3. Structured lesson planning in line with industry standards. 4. Immerse yourself in innovative and captivating course materials and activities. 5. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. 6. Flexibility to complete the Course at your own pace, on your own schedule. 7. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. 8. Unlock career resources for CV improvement, interview readiness, and job success. WHO IS THIS TRANSLATION: FREELANCE TRANSLATOR COURSE FOR? * Budding translators aiming to venture into freelancing. * Language enthusiasts wishing to utilise their skills in a freelance capacity. * Translation sector professionals seeking freelance opportunities. * Graduates in linguistics or language studies exploring career options in translation. * Freelance translators looking to refine their business strategies and skills. CAREER PATH * Freelance Language Translator - £21,000 to £39,000 * Interpreting Specialist - £23,000 to £37,000 * Translation Service Coordinator - £25,000 to £41,000 * Localisation Specialist - £24,000 to £36,000 * Multilingual Consultant - £22,000 to £34,000 * Copywriter with Language Specialisation - £20,000 to £32,000 PREREQUISITES This Translation: Freelance Translator does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Translation: Freelance Translator was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. CERTIFICATION After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. COURSE CURRICULUM Module 01: An Overview of Translation An Overview of Translation 00:30:00 Module 02: Introduction to Freelancing Introduction to Freelancing 00:30:00 Module 03: Introduction to Freelance Translator Introduction to Freelance Translator 00:30:00 Module 04: Activities Before Getting Started Activities Before Getting Started 00:30:00 Module 05: Finding Clients Finding Clients 00:30:00 Module 06: Managing the Work Managing the Work 00:30:00 Module 07: Marketing Marketing 00:30:00 Module 08: CAT Tools in Translation CAT Tools in Translation 00:30:00 Module 09: Getting Paid for The Work Getting Paid for The Work 00:30:00 Module 10: Setting Up Home Office Setting Up Home Office 00:30:00 Module 11: Professional Ethics of Freelance Translators Professional Ethics of Freelance Translators 00:30:00 Module 12: Ensuring Quality Ensuring Quality 00:30:00

Level 1 Diploma in Compliance and Regulatory Practices Step into the rigorous world of Compliance with our Level 1 Diploma, meticulously designed for precision and clarity. Dive deep into the essential elements of Compliance, understanding risk management and the repercussions of noncompliance. Learning Outcomes: * Define basic Compliance elements. * Explain CMS structure in Compliance. * Implement Compliance risk classification. * Evaluate Compliance risk management. * Develop plans for Compliance penalties. More Benefits: * LIFETIME access * Device Compatibility * Free Workplace Management Toolkit Level 1 Diploma in Compliance and Regulatory Practices Course Syllabus * The Basic Elements of Compliance: Gain foundational knowledge of the key elements that constitute Compliance in regulatory practices. * Learn The CMS Structure in Compliance: Understand the structure and components of a Compliance Management System (CMS) in the context of Compliance. * Compliance, Ethics & Barriers: Master the ethical considerations and potential barriers in implementing Compliance measures. * Compliance Risk Classification: Acquire skills in classifying and assessing risks related to Compliance. * Risk Management 101: Learn the fundamentals of risk management as it pertains to Compliance. * Penalties for Noncompliance: Understand the legal and financial repercussions of failing to adhere to Compliance standards.

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: * Course 01: Communication Skills * Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette * Module 01: Aspects of Phone Etiquette * Module 02: Using Proper Phone Language * Module 03: Eliminate Phone Distractions * Module 04: Inbound Calls * Module 05: Outbound Calls * Module 06: Handling Rude or Angry Callers * Module 07: Handling Interoffice Calls * Module 08: Handling Voicemail Messages * Module 09: Methods of Training Employees * Module 10: Correcting Poor Telephone Etiquette * Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. REQUIREMENTS Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. CAREER PATH Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.