599 Presentation Skills courses

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who wish to gain a foundational understanding of PowerPoint that is necessary to create and develop engaging multimedia presentations. Overview In this course, you will create and deliver an engaging PowerPoint presentation. You will: Identify the basic features and functions of PowerPoint. Develop a PowerPoint presentation. Perform text formatting. Add and arrange graphical elements. Modify graphical elements. Prepare to deliver your presentation. How do you grab and maintain an audience's focus when you're asked to present important information? By being clear, organized, and engaging. And, that is exactly what Microsoft© PowerPoint© can help you do.Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint to begin creating engaging, dynamic multimedia presentations.Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using PowerPoint for the Web and OneDrive. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.This course may be a useful component in your preparation for the Microsoft PowerPoint (Microsoft 365 Apps and Office 2019): Exam MO-300 certification exam. LESSON 1: GETTING STARTED WITH POWERPOINT * Topic A: Navigate the PowerPoint Environment * Topic B: View and Navigate a Presentation * Topic C: Create and Save a Basic Presentation * Topic D: Navigate in PowerPoint for the Web * Topic E: Use PowerPoint Help LESSON 2: DEVELOPING A POWERPOINT PRESENTATION * Topic A: Create Presentations * Topic B: Edit Text * Topic C: Work with Slides * Topic D: Design a Presentation LESSON 3: FORMATTING TEXT * Topic A: Format Characters * Topic B: Format Paragraphs LESSON 4: ADDING AND ARRANGING GRAPHICAL ELEMENTS * Topic A: Insert Images * Topic B: Insert Shapes * Topic C: Create SmartArt * Topic D: Insert Stock Media, Icons, and 3D Models * Topic E: Size, Group, and Arrange Objects LESSON 5: MODIFYING GRAPHICAL ELEMENTS * Topic A: Format Images * Topic B: Format Shapes * Topic C: Customize SmartArt * Topic D: Format Icons * Topic E: Format 3D Models * Topic F: Animate Objects LESSON 6: PREPARING TO DELIVER YOUR PRESENTATION * Topic A: Review Your Presentation * Topic B: Apply Transitions * Topic C: Print or Export a Presentation * Topic D: Deliver Your Presentation ADDITIONAL COURSE DETAILS: Nexus Humans Microsoft PowerPoint for Office 365 (Desktop or Online) - Part 1 ( v1.1) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft PowerPoint for Office 365 (Desktop or Online) - Part 1 ( v1.1) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who have a foundational working knowledge of PowerPoint, who wish to take advantage of the application's higher-level usability, security, collaboration, and distribution functionality. Overview In this course, you will use the advanced tools and features in PowerPoint to create and deliver engaging presentations.You will: Customize design templates. Add tables. Add charts. Work with media. Build advanced transitions and animations. Collaborate on a presentation. Customize the delivery of a presentation. Modify presentation navigation. Secure and distribute a presentation. Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft© PowerPoint© provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365? subscription. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version. This course may be a useful component in your preparation for the PowerPoint Associate (Microsoft 365 Apps and Office 2019): Exam MO-300 certification exam. LESSON 1: CUSTOMIZING DESIGN TEMPLATES * Topic A: Modify Slide Masters and Slide Layouts * Topic B: Modify the Notes Master and the Handout Master * Topic C: Add Headers and Footers LESSON 2: ADDING TABLES * Topic A: Create a Table * Topic B: Format a Table * Topic C: Insert a Table from Other Office Applications LESSON 3: ADDING CHARTS * Topic A: Create a Chart * Topic B: Format a Chart * Topic C: Insert a Chart from Microsoft Excel LESSON 4: WORKING WITH MEDIA * Topic A: Add Audio to a Presentation * Topic B: Add Video to a Presentation * Topic C: Add a Screen Recording LESSON 5: BUILDING ADVANCED TRANSITIONS AND ANIMATIONS * Topic A: Use the Morph Transition * Topic B: Customize Animations LESSON 6: COLLABORATING ON A PRESENTATION * Topic A: Review a Presentation * Topic B: Co-author a Presentation LESSON 7: CUSTOMIZING PRESENTATION DELIVERY * Topic A: Enhance a Live Presentation * Topic B: Record a Presentation * Topic C: Set Up a Slide Show LESSON 8: MODIFYING PRESENTATION NAVIGATION * Topic A: Divide a Presentation into Sections * Topic B: Add Links * Topic C: Create a Custom Slide Show LESSON 9: SECURING AND DISTRIBUTING A PRESENTATION * Topic A: Secure a Presentation * Topic B: Create a Video or a CD

Duration 2 Days 12 CPD hours Overview #NAME? A course that teaches the core Adobe Captivate skills needed to create eLearning courses. 1 - EXPLORING CAPTIVATE * Explore a Finished Captivate Project * Zoom and Magnify * Navigate a Project * Explore and Reset the Workspace * Preview the Entire Project 2 - NEW PROJECTS & SOFT SKILLS ELEARNING * Create a Blank Project * Add Images to Placeholders * Import Images * Use a Smart Shape as a Button * Disable Click Sounds 3 - SCREEN RECORDINGS * Rehearse a Script * Review Recording Settings * Review Recording Modes * Record Using Multiple Modes * Record a Custom Simulation * Record a Demonstration that Pans * Manually Record the Screen 4 - VIDEO DEMOS * Record a Video Demo * Add a Video Zoom * Add a Video Pan * Smooth a Mouse Path and Show Visual Clicks * Split a Video * Trim a Video * Insert a Video Project into a Standard Project * Publish a Video Demo 5 - CAPTIONS, STYLES, TIMING, AND ROUND TRIPPING * Insert and Edit Text Captions * Edit the Default Caption Style * Change a Callout Type Used by a Text Caption * Control Slide Timing * Control Slide Object Timing * Check Spelling * Align Slide Objects * Export Captions to Word * Import Captions from Word into Captivate 6 - POINTERS, PATHS, PATHS, BOXES, AND BUTTONS * Control Mouse Effects * Edit a Mouse Path * Clone an Object Style * Insert a Highlight Box * Insert an Image Button * Control Appear After Timing 7 - IMAGES AND VIDEOS * Insert, Resize, and Restore an Image * Import Images into the Library * Resize, Transform, and Align Images * Manage Unused Library Assets * Create an Image Slideshow * Insert a Video * Set Video Properties 8 - AUDIO * Work with Rollover Captions * Import Audio onto a Slide Object * Import Background Audio * Add a Slide Note * Calibrate a Microphone * Record Slide Audio * Import Audio onto a Slide * Edit an Audio File * Insert Silence * Convert Text-to-Speech 9 - STATES, ANIMATIONS, AND OBJECT EFFECTS * Change State Views for a Button * Add an Animation to a slide * Insert a Text Animation * Apply an Effect to a Slide Object * Apply a Free Fall Effect to an Object 10 - SOFTWARE SIMULATIONS * Hide the Mouse * Replace Phrases * Insert a Click Box * Insert a Text Entry Box 11 - WORKING WITH POWERPOINT * Create a Project from a Presentation * Edit the Source Presentation * Synchronize with Source * Rescale a Project 12 - QUIZZING * Edit Quizzing Object Styles * Set the Quiz Preferences * Question Slides * Insert Question Slides * Edit a Question Slide * Compare Submit All to Submit Buttons * Insert a Knowledge Check * Review a GIFT File * Import a GIFT File into a Project * Create Question Pools * Move Questions to Pools * Insert Random Question Slides 13 - PUBLISHING * Apply a Skin * Edit, Save, and Delete a Skin * Name Slides * Check Publish Settings and Add a Loading Screen * Publish as SWF and PDF * Run the HTML5 Tracker * Publish as HTML5

This one-day workshop focuses on building a professional presentation from scratch, giving you essential hints and tips on how to utilise the key features of PowerPoint, including speaker notes, inserting charts, diagrams and pictures, and utilising slide transitions and animation. You will also learn about PowerPoint templates and themes to ensure your presentations have the best impact. This course will help participants: * Using Slide Master * Create a presentation using a template * Insert slides and change the layout * Manage slides and control formats * Enhance slides using animation, pictures, charts and graphics * Work with tables, rows, cells and columns * Create and control paragraph lists * Insert titles and labels * Effectively use slide show controls and presenter view * Print slides, handouts and notes 1 INTRODUCTION TO POWERPOINT * Navigating the features * Creating a simple presentation * Inserting new slides and changing layouts * Creating speaker notes 2 USING LAYOUTS IN SLIDE MASTER * Editing templates in slide master * Adding a design theme * Adding transitions, pictures and logos * Using Slide Show View 3 DRAWING SHAPES AND SMARTART * Using Drawing Tool Formats * Creating shapes * Aligning shapes and stacking order * Creating a cycle graphic * Creating an organisation chart 4 ANIMATION * Visually enhancing slides with animation * Using text and object animation * Adding animation to lists * Making animation work for you 5 PRESENTING * Confidently running a presentation * Using presenter view * Using the slide show controls

Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management. An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change. This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project. * Understand the importance of the 'people side' of change * 8 'Golden Rules' of change management - overview * How to create a simple but effective change plan * Adoption * Benefits of good change management 1 INTRODUCTION * Objectives and agenda * People and projects - why is it important? * The Change Curve - the emotional side of change 2 8 'GOLDEN RULES' OF CHANGE MANAGEMENT - INCLUDING... * Role of the sponsor * Communication * Resistance to change 3 CHANGE PLAN * Elements of a change plan * Change impact assessment * Alignment with the project plan 4 ADOPTION * Who owns the change? * The vital role of the manager * Feedback and action loops 5 BENEFITS * Estimating the costs / benefits 6 NEXT STEPS * Summary of key learning points * Reflection on next steps 7 CLOSE

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: * Negotiate from a position of partnership, not competition * Deal more effectively and profitably with price objections * Identify and practise successful sales negotiating skills * Identify strengths and weaknesses as a sales negotiator * Understand different types of buyer behaviour * Learn to recognise negotiating tactics and stances * Apply a new and proven structure to their business negotiations * Identify and adapt for different behavioural styles * Be alert to unconscious (non-verbal) communication * Prepare and present a proposal at a final business negotiation stage * Project confidence and exercise assertiveness in all sales negotiations 1 PLANNING FOR SUCCESSFUL BUSINESS NEGOTIATIONS This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: * What kind of a negotiator are you? * Negotiation skills self-assessment and best practice * How to establish roles and responsibilities for both parties * How to identify and set objectives for both buyer and seller * How to research and establish the other person's position (business negotiation stance) 2 HOW TO STRUCTURE YOUR NEGOTIATIONS This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: * Learn and apply a formal structure to use when negotiating * How to establish short- and longer-term objectives and opportunities * How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations * Understanding of basic legal and organisational requirements 3 VERBAL NEGOTIATION SKILLS This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: * How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills * How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions * How best to propose and suggest ideas, using drawing-out skills 4 NON-VERBAL NEGOTIATION SKILLS This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: * Gaining rapport and influencing unconsciously * Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result * Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) * Recognising that business negotiations are precisely structured and agreements gained incrementally 5 PROPOSING AND 'PACKAGING' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: * How to identify the key variables that can be negotiated * The power and use of 'authority' within your negotiations * How to structure and present your proposal, ideas or quotation to best effect * The importance of when and how to identify and influence buyer's objections 6 DEALING WITH PRICE This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: * The three reasons that people will pay your asking price * How to set price in a competitive market * The key differences between selling and negotiating * Ten ways to present price more effectively and persuasively 7 GETTING TO 'YES': TACTICS AND STRATEGIES There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: * How to negotiate price and reduce discounting early in the process * How to recognise negotiating tactics and strategies in your customer or supplier * Key strategies, techniques and tactics to use in negotiation * The importance of follow-through and watching the details * How to deal with stalled business negotiations or competitor 'lock-out' 8 CASE STUDIES AND REVIEW This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: * Case studies * Question and answer * Planning worksheet * Negotiation 'toolkit' and check-list 9 PERSONAL ACTION PLANS Session highlights: * Identify the most important personal learning points from the programme * Highlight specific actions and goals * Flag topics for future personal development and improvement

This one-day workshop is designed to enhance your PowerPoint skills to achieve dynamic presentations that work with you, making it easier to deliver a polished, professional presentation. You will learn advanced PowerPoint skills that will save you time and elevate your presentations. This course will help participants: * Create custom shows to personalise presentations for individual clients * Make the Slide Master work collectively with slide layouts and themes * Seamlessly interact with external content using links * Work with advanced animations and transitions, and video/audio tools 1 THEMES AND MASTERS * Add a Design theme to a presentation * Make changes to the Slide Master * Delete layouts from the slide master * Saving a slide master with themes as a template 2 ADVANCED GRAPHICS AND DIAGRAMS * Drawing, duplicating and resizing shapes * Grouping, aligning and stacking shapes and graphics * Using SmartArt for diagrams and organisation charts 3 GRAPHS AND CHARTS * Inserting and formatting a chart * Linking an Excel chart to a slide * Linking Excel tables to a slide * Animating charts 4 VIDEO, CUSTOM ANIMATION AND HYPERLINKS * Adding and editing video * Animating pictures and drawings * Hyperlink to another Slide or Website * Compressing and optimising media 5 PRESENTING * Reuse slides * Hide slides * Rehearsing timings * Enabling a presentation to run continuously

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. SESSION OUTLINES 1 Stakeholder management SESSION OBJECTIVES This session will help participants: * Understand why stakeholders matter to projects * Be able to identify and engage stakeholders * Be able to categorise stakeholders by their significance 1 KEY PRINCIPLES * What does 'stakeholder' mean - in theory? * What does this mean in practice? * Why stakeholders matter * Consequences of missing stakeholders * The stakeholder management process: * Identify * Assess * Plan * Engage 2 IDENTIFYING STAKEHOLDERS * Rapid listing * CPIG analysis * PESTLE analysis * Drawing on the knowledge and experience of others * Other ways to identify stakeholders 3 ASSESSING STAKEHOLDERS * Which stakeholders are significant? * Stakeholder radar * Power-interest maps * Power-attitude maps 4 PLANNING * The adoption curve * Dealing with obstacles * Who should engage which stakeholder? * How should the project's organisation be structured? * How will communication happen? 5 ENGAGING * Seven principles of stakeholder engagement 2 Requirements and prioritisation SESSION OBJECTIVES This session will help participants: * Understand how clarity of requirements contributes to project success * Use different techniques for prioritising requirements * Agree requirements with stakeholders * Manage changes to requirements 1 UNDERSTANDING AND MANAGING STAKEHOLDER NEEDS AND EXPECTATIONS * What are 'requirements'? * What is 'requirements management'? * Sources of requirements - and the role of stakeholders * Are stakeholders sufficiently expert to specify their needs? * Do they understand the detail of what they want, or do they need help to tease that out? * What do stakeholders want to achieve? * Working within constraints * Prioritising requirements - three techniques 2 MOSCOW PRIORITISATION * 'Must have', should have', 'could have, 'won't have this time' * When to use MoSCoW 3 THE KANO MODEL * Customer satisfaction - 'attractive' and 'must-be' qualities * When to use Kano 4 VALUE-BASED PRIORITISATION * Understanding risk v value * Using risk v value to prioritise features and schedules 5 AGREEING REQUIREMENTS * Perfect v 'good enough' * Establishing acceptance criteria * Requirements traceability * Agreeing project scope 6 CHANGING REQUIREMENTS * Why requirements change * Why change control matters * Impact on projects * A formal change control process * Paying for change - managing change for different types of project 3 Estimating SESSION OBJECTIVES This session will help participants: * Understand the different purposes estimates satisfy * Be able to use different estimating techniques * Understand how to achieve different levels of accuracy 1 KEY PRINCIPLES * What's an estimate? Informed guesswork * What needs to be estimated? Costs, resources, effort, duration * Tolerances * Precision v accuracy 2 ESTIMATING THROUGH THE LIFECYCLE * Start * Plan * Do 3 EARLY ESTIMATES * Comparative ('analogous') estimating * Parametric estimating * Using multiple estimating techniques 4 BOTTOM-UP ESTIMATING * Bottom-up ('analytical') estimating * Pros * Cons 5 THREE-POINT ESTIMATING * Three-point ('PERT': Programme Evaluation and Review Technique) estimating * Uncertainty and the range of estimates * Calculating a weighted average * Three-point with bottom-up 4 Scheduling SESSION OBJECTIVES This session will help participants: * Understand how to create a viable schedule * Be able to use different forms of schedule * Understand the concept of the critical path 1 KEY PRINCIPLES * The planning horizon * Rolling wave planning * Release planning 2 VIABLE SCHEDULING * Creating a viable schedule * Define the scope * Sequence the work * Identify the risks and build in mitigations * Identify the resources * Estimate the effort and durations * Check resource availability * Refine until a workable schedule is produced 3 CRITICAL PATH ANALYSIS * The critical path * Network diagrams * Sequence logic * Practical application: * Network diagram with estimated durations * The 'forward pass' * The 'backward pass' * Calculating total float * Identifying the critical path * Calculating free float * Gantt charts 5 Risk and issue management SESSION OBJECTIVES This session will help participants: * Understand the difference between risks and issues * Be able to identify and assess risks * Understand ways of mitigating risks * Manage issues 1 KEY PRINCIPLES * Understanding risk * Threats and opportunities * The risk management process * Preparation - proactive risk management * The process - identify, assess, plan, implement * Stakeholder communication * Roles and responsibilities * Risk management strategy * The risk register * Risk appetite 2 RISK IDENTIFICATION * Brainstorming * Interviews * Assumption analysis * Checklists 3 RISK ASSESSMENT AND PRIORITISATION * Probability, impact and proximity * Triggers * Qualitative risk assessment * Qualitative impact assessment * Qualitative probability assessment * Probability / impact grid * Bubble charts * Risk tolerance 4 PLANNING COUNTERMEASURES * To mitigate or not to mitigate? * Categories of risk response * Avoid and exploit * Reduce and enhance * Transfer * Share * Accept * Contingency * Secondary risks 5 ISSUE MANAGEMENT * What is an issue? * Tolerances * Issues and tolerances * The PRINCE2 view of issues * Ownership of issues * An issue management process * Issue register 6 Budgeting and cost control SESSION OBJECTIVES This session will help participants: * Understand what to include in a budget - and why * Choose - and use - the appropriate estimating technique * Align the budget with the schedule * Understand how to monitor spend and control costs * Trouble-shoot effectively to get projects back within budget SESSION FORMAT Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 WHERE IS THE MONEY COMING FROM? * Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? * The lifecycle of the budget * Through-life costs * Stakeholder involvement 2 ESTIMATING COSTS * Reminder: the relationship between estimates * Reminder: possible estimating techniques * What do we need to estimate? * People * Equipment * Materials * Facilities and operating costs * Work package estimate * Estimated project costs * Estimating agile projects 3 ALIGNING BUDGET AND SCHEDULE * Scheduling and financial periods * Spreading the budget 4 RESERVES AND AGREEING THE BUDGET * Contingency reserve * Management reserve * Agreeing the budget 5 COST CONTROL * Planned spend over time * Actual spend over time * Work completed over time * Evaluating different scenarios: delivery v spend 6 TROUBLE-SHOOTING * Why are we where we are? * What has caused the project to spend at the rate it is? * Why is it delivering at the rate it is? * What are the root causes? * What can we do about it?

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: * Understand and adopt the mindset and beliefs needed for sales excellence * Build rapport and connect with buyers at a deeper and more personal level * Recognise some of the thinking and language patterns that make each individual unique * Ask powerful questions to further understand the unique world of the individual and how they make decisions * Apply tools and techniques to empathise with clients - seeing things from their perspectives * Tailor their sales approach to the individual buyer's style, and talk in their language * Influence with integrity and sell to organisations and individuals successfully 1 INTRODUCTION * Aims and objectives of the programme * Personal introductions and objectives * Workshop overview 2 AN INTRODUCTION TO NLP AND SALES EXCELLENCE WITH NLP * An overview of NLP and applying it to selling * The pillars of NLP * The NLP model of communication * The difference that makes the difference 3 BUILDING ENHANCED RAPPORT * Defining rapport and why it is important when selling * Going beyond the initial small talk * Building relationships with individual decision-makers * Matching and mirroring * Levels of rapport 4 UNDERSTANDING THE BUYER'S PERSONAL BUYING MAP * How we take in, filter and process information * How we judge others based on our own experiences of the world * The different ways in which we communicate when selling * Recognising and understanding the language and thinking patterns of others * Adapting your sales communication style to different buyers 5 MAKING SENSE OF THE BUYING PROCESS * How we filter information through our senses * Understanding how we see, hear and experience the world * Visual, auditory and kinaesthetic buyers * Listening for key insights * What different buyers want from you to help them to buy * Applying sensory awareness to the sales process 6 SUCCESSFUL SALES MINDSET * The connection between thoughts and actions * The sales beliefs of excellence * Identifying negative thoughts and beliefs that are holding you back * How to change your mindset * Adopting the sales beliefs of excellence 7 POWERFUL QUESTIONS * Reviewing and honing your questioning skills * Understanding the questions that great sales people ask * Avoiding assumptions * Clean language questions * Getting to the bottom of it - precision questions * Turbo-charging how you qualify 8 INFLUENCING WITH INTEGRITY * Understanding empathy * Stepping into the buyer's shoes * Speaking the buyer's language * Tailoring your sales approach to the individual * Match, pace, lead - how to take your buyer with you 9 PUTTING IT ALL TOGETHER * Personal learning summary and action plans