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UK Wide
1 hour 30 minutes
All levels
Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management.
An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change.
This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project.
Understand the importance of the 'people side' of change
8 'Golden Rules' of change management - overview
How to create a simple but effective change plan
Adoption
Benefits of good change management
Objectives and agenda
People and projects - why is it important?
The Change Curve - the emotional side of change
Role of the sponsor
Communication
Resistance to change
Elements of a change plan
Change impact assessment
Alignment with the project plan
Who owns the change?
The vital role of the manager
Feedback and action loops
Estimating the costs / benefits
Summary of key learning points
Reflection on next steps