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559 Educators providing Portfolio courses

Courses matching "Portfolio"

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Python Coding Boot Camp, 12-week part time, London or Online

By Pcw Courses Ltd

This Python BootCamp is Instructor-led, Practical. In the12-week Python course, learn start to in-depth, leading to a good Python career. -------------------------------------------------------------------------------- PYTHON BOOTCAMP: This 12-week Python Boot Camp is a practical, instructor-lead program, covering Python from start to in-depth. You will be fully fluent and confident as a Python programmer. If you have more questions goto https://pcworkshopslondon.co.uk/contact.html  [http://pcworkshopslondon.co.uk/contact.html], Or contact us on training@pcworkshopslondon.co.uk [https://pcworkshopslondon.co.uk/] Customise dates, course outline, arrange installments [https://pcworkshopslondon.co.uk/contact.htm] This course will give you enough practical experience and practical projects to code, to give you full confidence to enter into the coding profession.    Duration: 3 months: * 1 Python class per week, * Plus pratical work, * Plus personal trainer-mentor for 1-1 training, * Plus e-learning materials. Final project : Practical to upload to GitHub and show-case Date and times, choose: * Fridays in London or Online , 10am - 5pm, * or Saturdays in London or Online , 12noon-6pm, * or negotiate your date Study level: Start from beginners level to in-depth, ready to work professionally. Virtual attendance:  online instructor-led  Download: Anaconda.com Pre-requisites: General computer literacy. Oracle Qualification: PCWorkshops Python Programmer Certificate Payments:  You may apply to pay in installments for this Python Training course COURSE OUTLINE Week 1 - 4: Essentials 1. Python Coding Basics 2. Object Oriented programming: Python Object Orientated programming (OOP) 3. UX Principles: UX Principles and applying it on Front-ends with TKinter 4. Specialised topics: Dates, Localization, Strings, Maths Operation , Random Number, Lambdas Week 5 - 10 : All about data 1. Python Data Structures: Lists, Tuples, Sets, Exceptions, I/O Fundamentals , Reading and Writing file 2. Database: Database principles and SQL. Database Project: Python database connections and creating a database driven project 3. Data Analytics: Numpy. Pandas for data analytics and data queries. 4. Data Analytics: Pandas data cleaning and restructuring, interacticting with Excel, Csv, Json,etc. 5. Data visualisation: MatPlotLib 6. Prediction: Machine Learning Basics Week 11 and 12: The final touch 1. Python Concurrency and Multi-threading: Threads vs. Processes, Threading Module, Threading Event, Stop a Thread, Daemon Threads, Thread-safe Queue, Thread Pools, Locks 2. Python Unit Testing 3. Optional : Replace Week 11 or 12 with Scraping using Python, ot Tkinter Front-ends INCLUDED: * PCWorkshops Python Course Certificate on completion. * Python Course notes. * Practical Course exercises, Code Examples, Online Materials. * After the course, continuous assistance with practical and preparation for exams * Max group size on this is 4. * Portfolio: Post your Python project online. * Exam preparation and interview questions MORE ABOUT THE ONLINE CLASSROOM *  Attend from your internet connection *  Instructor-led, get instant answers to your questions *  Fully interactive *  Work clearly explained with demonstrations and examples *  Practical exercises to be tried out by delegate WHAT YOU WILL GAIN: * Skills & knowledge: Python coding knowledge and understanding with good practical application   * Certification: Internal PCWorkshops Python certificate * Portfolio: You will have an online portfolio of Python projects  * Experience: Our comprehensive practical makes you job ready -------------------------------------------------------------------------------- REFUND POLICY No Refunds

Python Coding Boot Camp, 12-week part time, London or Online
Delivered Online & In-Person in LondonFull day, Jun 14th, 09:00 + 33 more
£1800 to £2100

INSTANTLY GET THAT 'DREAM JOB' WORKING IN SPA, SALON OR CRUISE SHIP AND CHARGING UP TO £50.00 PER TREATMENT. THIS IS THE PERFECT COURSE FOR STUDENTS STARTING OUT IN 'BEAUTY THERAPY'. YOU CAN CHOOSE TO LEARN FOR 33 EVENINGS OR THE 'FAST TRACK' OF ONLY 5 DAYS PLUS COURSEWORK, CASE STUDIES AND HOMEWORK. -------------------------------------------------------------------------------- This course is accredited by the VTCT and recognised by the HABIA- Hair and Beauty regulated government standards. PROFESSIONAL SKINCARE & FACIALS This unit will allow a student to give a professional facial using a leading brand. It will prepare them for work in a salon/spa, allow them to identify different skin types and textures and provide a facial which is tailor-made to each client. COURSE OBJECTIVES To prepare students for certification in Professional Skincare & Facials, by covering the following: * How to identify areas of improvement and apply the correct products * Related anatomy and physiology * Contraindications * Health, safety and hygiene * Consultation and record keeping * Treatment planning * Product knowledge * Correct cleansing * Spritz toning * Controlled exfoliation * Steam & extraction * Different types of face mask * Correct moisturisation * Use of sun screen * Mineral make up MANICURES & PEDICURES This unit will allow the student to perform a professional manicure and pedicure on a paying customer. It will prepare them for work in a salon/spa and allow them to identify potential nail conditions, to file and paint correctly and to apply luxury applications such as paraffin wax. COURSE OBJECTIVES To prepare students for certification in Manicures & Pedicures, by covering: * Removal of nail polish * Cuticle work * Correct nail filing * Nourishing and conditioning the nails and hands * How to apply nail polish * Arm and hand massage * Correct washing and cleansing of the feet * Exfoliation and removal of dead skin cells * Correct nail filing * Nourishing and conditioning the feet and toe nails * Cuticle work * How to apply nail polish * Leg and foot massage * Health & Safety * Related anatomy & physiology (The hands and nails) * Contra-indications * After-care * Extras not offered in other schools: * Heated paraffin wax * Hand and foot masks * Deep exfoliation * Heated hand mitts and booties * Hot oil treatment WAXING This unit will prepare the student to provide a professional waxing service using warm and hot wax to specific areas of the body. They will learn about hair growth cycles, correct application of wax and removal. WHAT TO EXPECT FROM THIS COURSE This is an exciting and intensive course which will teach students how to perform strip waxing. Areas covered will include: * Arms * Legs * Back * Eyebrows * Lip * Chin and face An extra unit is now covered with hot wax application for the more safe removal of hair to the following area: * Bikini EYELASH AND BROW TINTING This unit will teach a student how to correctly identify the correct colour for tinting of eyebrow and eyelash and will allow them to improve the appearance of clients who may have pale or uneven hair growth. * Client consultation * Contra-indications and Contra-actions * Related Anatomy & Physiology * Patch Testing prior to treatment * Health & Safety pre-requisites * Tinting Eyelashes & Eyebrows * Identifying the correct Colour for All Types of Skin Tone and Hair Colour * Aftercare advice COSMETIC MAKE UP This unit will guide the student on how to perform a correct make-up application. They will be able to perform the correct application for day, evening and occasional. * Client consultation * Contra-indications and Contra-actions * Related Anatomy & Physiology and Health and Safety * Facial Examination and skin analysis * Cleansing and preparing the Skin * Skin Anatomy and facts * Correct choice of Make Up Products * Correction Techniques * Day, Evening & Special Occasion Make Up * How to identify Diiferent Face, eye and lip Shapes, Skin Types and skin tone * Aftercare advice MINERAL MAKE UP Our school works with the accredited mineral make-up Bella Pierre. Know for camouflage and health purposes, mineral make-up is one of the only make-ups that can be applied after a facial treatment. HEALTH & SAFETY, CLIENT CARE Health and safety in salon and spa is an essential criteria which is necessary to ensure the safety of the student and the client. * How to avoid cross-contamination * First Aid * Coshh * Riddor * Hygiene in the workplace RELATED ANATOMY & PHYSIOLOGY The study and certification of Anatomy and Physiology is a pre-requisite required in order to legally carry out treatments as a working therapist. It allows a therapist to recognise how their treatment can effect and improve bodily functions. The course will cover the following: * Cells and Tissues * The Skeletal System * The Integumentary System * The Blood Lymph Systems * The Muscular System * Neurology * The Digestive and Excretory Systems * The Respiratory and Olfactory Systems * The Endocrine and Reproductive Systems * Arthrology * Health and Safety Issues * Salon Management * Hygiene in the Workplace CERTIFICATION Upon completing all units, assessments and criteria and receiving 85% achievement, an NVQ Level 2 Certificate will be issued PRE-REQUISITES This course is for a complete beginner and offers a full introduction into the beauty industry WHAT YOU NEED TO BRING What you need to bring along to the course. Towels, creams, oils, lunch! WHAT WE PROVIDE We provide - massage couches, safe and enjoyable place to learn. PURCHASING A KIT FOR THIS COURSE We provide a fully operational kit for our students. Please enquire as to costs. DURATION 1 day a week on Friday for 8 weeks, 9.30am – 4.30pm Evening course option: 1 evening per week 6pm – 9pm for 13 weeks -- OR -- Optional training tailor-made to suit your needs and requirements These courses are on going so you can join at any stage and integrate into existing classes. FAST TRACK AVAILABILITY ONE PLACE LEFT FOR: Sat 5th April to Tue 8th April and Tue 15th and Wed 16th April FURTHER FAST TRACK DATES AVAILABLE ON REQUEST. WE OFFER ONE TO ONE TRAINING TOO! (Subject to availability and a price supplement). Remember, we are different, there is NO other Academy like us. We set our dates around you. OUR MISSION STATEMENT: Here at The Angel Academy of Teaching and Training, we go that step further to help our students. We offer the opportunity for a student to attend a course as many times as they would like until they feel truly confident and they only ever have to pay ONCE! We also offer assistance and guidance throughout their course and unlike other Schools will assist student's in completion of their log book, assessments and portfolio. Don't Miss Out- BOOK NOW! DATES AND COSTS Please see below our list of upcoming courses. Click on the course for further information, request a call or email regarding the course or book now! We are quite flexible in terms of course dates so if you would like to organise a course around your timetable, please contact us! CourseDaysDatesCostNVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **8OPENOPEN£1599 NVQ Level 2 In Beauty Therapy ** FAST TRACK **814/10/202321/10/2023£1680 NVQ Level 2 In Beauty Therapy 'FAST TRACK'87/11/202314/11/2023£1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **812/12/202319/12/2023£1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **820/01/202428/01/2024£1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **816/02/202423/02/2024£1680 NVQ Level 2 in Beauty Therapy ** FAST TRACK WEEKENDS OPTIONAL83/03/202410/03/2024£1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **814/04/202421/04/2024£1680 NVQ Level 2 In Beauty Therapy ** FAST TRACK OPTION **111/05/202417/05/2024£1680 

Beauty NVQ Level 2
Delivered In-Person in LoughtonFull day, Jun 15th, 08:30 + 2 more
£1680

Real Estate Analyst (Investment Cash Flow Modelling in Excel)

4.3(5)

By Bayfield Training

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)
Delivered Online or in personTwo days, Jun 17th, 09:00 + 6 more
£1750

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam
Delivered Online4 days, Jun 17th, 13:00 + 2 more
£2385

Real Estate Modelling Masterclass (Advanced Cash Flow Modelling)

4.3(5)

By Bayfield Training

This course is intended to the most ambitious modellers in the property industry who would like to be fully proficient in building complex real estate models.

Real Estate Modelling Masterclass (Advanced Cash Flow Modelling)
Delivered Online or in person6 hours 30 minutes, Jun 21st, 09:00 + 4 more
£1500

VTCT LEVEL 4 CERTIFICATE IN LASER AND INTENSE PULSED LIGHT (IPL)

By The Angel Academy Of Teaching & Training

Intense Pulsed Light or Laser Hair Removal. Hugely popular in the UK, this treatment leads the way in permanent hair removal. Salons around the UK command very good profits from a course of IPL or laser. In the 2000's, women have the opportunity to be hair free and this has led to an increase in the demand for hair free bodies. Certain cultures dictate that women be as hair free as possible and IPL allows for this. There are certain IPL machines in the market that are virtually pain free, making it possible for a woman to have a 'brazilian' or a 'hollywood' treatment. Please enquire if you wish to know more. -------------------------------------------------------------------------------- HOW DOES IPL WORK The treatment involves the application of a focused, broad-spectrumlight (xenon), which is applied to the surface of the skin using a hand-held application head. Selective photo-thermolysis involves the process of the light, which travels across and within the range until it reaches the hair shafts or the root of the hair (the bulb). The bulb is usually where the highest concentration of melanin is located. The melanin is what determines our hair/skin colour and once this melanin has been destroyed there can be no growth. The IPL light is changes into heat. This will literally 'blow up' the root of the hair. If a hair has nowhere to grow with no hair bed, it cannot grow! This intense heat also destroys the papilla. IPL treatments will permanently reduce the total number of body hairs but will not result in a permanent removal of all hair and many factors can trigger re-growth such as hormones, menopause, pregnancy and medication. With an IPL treatment, the hair growth cycle has to be in Anagen (the active stage). The hair growth cycle differs on different areas of the body which is why we need to recommend a course! A- Anagen (active stage) C- Catagen (transitionary stage) T- Telagen (resting phase) As the hair growth cycle process can take between 4-6 weeks, this is why we recommend a client to return for their course every 4 weeks. It has the best track record. IPL & Laser has the best overall results (on large areas), versus any other method, in getting rid of hair for longer periods of time if not permanently. All skin types and hair colours can be identified. IPL (intense pulsed light) it does target pigmentation (this determines hair and skin colour), but an ND Yag Laser is not determined by the Fitzpatrick Scale. WHAT IS THE DIFFERENCE BETWEEN LASER AND IPL Laser and IPL are identified by their wavelength which is usually shown in nanometres (nm). IPL systems are different to a Laser machine as they have a range of emissions. With the AATT Freeze 1 machine the range for hair removal is 640-1200nm (this is a ruby wavelength). For photo-rejuvenation the range is 540-1100nm (this is a green wavelength). The Poly lightbulb emits a range of wavelengths to appear as a flash of white light The Wavelengths are incoherent and travel in all directions with no order between them The High beam spreads out more rapidly than a laser beam The Focus is on a large area which reduces the risk of eye damage compared with coherent sources such as a laser beam. IPL is the abbreviation of Intense Pulsed Light. The machines have been widespread in use since the beginning of the 1990's. The flash lamp is commonly a xenon (huge uses across industry, photographic and medical) WHAT DOES THE COURSE INCLUDE? When choosing a course ensure that it includes both theory and a wide variety of practical content. Every course should include: * Anatomy and Physiology * Types & structure of the hair * Health & Safety Management * Salon Management * Client Care * Laser & IPL Hair Removal Application * Laser and IPL for Photo-rejuvenation * Skin, blood and lymphatic circulation * Reproductive and endocrine system * Theory of Electric Currents * Consultations & Record Cards * Contra-indications & contra-actions * Aftercare advice * Accurate techniques * Legislation, Hygiene and Sterilisation WHAT IS EXPECTED OF THE STUDENT TO COMPLETE A FAST TRACK COURSE? * Full attendance of the lesson dates * A full commitment to work hard * Health & Safety Management * Salon Management * Client Care * Successful Laser & IPL Hair Removal Application * Successful Laser and IPL for Photo-rejuvenation * Completion of a Portfolio * Performing Competent Assessments * Producing a Written Assignment * Home Study and Practice Please see below our list of upcoming courses. Click on the course for further information, request a call or email regarding the course or book now! CourseDaysDatesCostVTCT Level 4 IPL & Laser26/04/20247/04/2024£999 VTCT Level 4 IPL & Laser223/05/202424/05/2024£999 VTCT Level 4 IPL & Laser221/06/202422/06/2024£999 VTCT Level 4 IPL & Laser224/07/202425/07/2024£999 

VTCT LEVEL 4 CERTIFICATE IN LASER AND INTENSE PULSED LIGHT (IPL)
Delivered In-Person in LoughtonFull day, Jun 21st, 08:00 + 3 more
£999

Sports Structures Level 2 Award in Multi-Skills Development in Sport

4.4(16)

By Active Lancashire

multi skills course

Sports Structures Level 2 Award in Multi-Skills Development in Sport
Delivered Online & In-Person in Blackburn + 1 more locationsFull day, Jun 22nd, 08:30 + 1 more
£295

L 3: Conflict Management Course

5.0(6)

By Learn More Academy Ltd

About This Course:  Our Level 3 Deliverer of Conflict Management Course is tailored for individuals aspiring to become trainers in the security industry. It's designed for those proficient in basic lesson planning, presentation, and classroom delivery, with a keen understanding of security sectors like SIA Security, Door Supervision, or CCTV Public Surveillance. Entry Requirements: Candidates must be 18 and possess teaching qualifications such as Level 3 AET or Level 3 PTLLS. Course Assessment: Assessment involves demonstrating and submitting a portfolio assignment upon course completion. Course Cost: The Level 3 Deliverer of Conflict Management Course costs £300.00, with no hidden fees. Book Now: Secure your spot by booking over the phone at 02071937669 or 01615194328 or online via full payment or deposit. Visit our offices or send a cheque or bank transfer to Learn More Academy Ltd. Corporate Booking: Discounts are available for group bookings. Contact us for more information. Have Questions? Contact us at 02071937669 or 01615194328, or email us at training@learnmoreacademy.co.uk. Our dedicated staff are here to assist you.

L 3: Conflict Management Course
Delivered In-PersonFull day, Jun 24th, 09:00 + 2 more
£300

Paediatric Tracheostomy

4.8(47)

By EF Training & Consultancy Ltd

Paediatric tracheostomy Tracheostomy care Paediatric care Tracheostomy management Pediatric airway management CPD accredited course Child tracheostomy care Tracheostomy tube change Emergency tracheostomy procedures Paediatric respiratory care Tracheostomy complications Paediatric patient airway Tracheostomy nursing care Paediatric critical care Paediatric medical procedures Child airway obstruction Paediatric healthcare training CPD certification in tracheostomy care Paediatric nursing skills Tracheostomy education for caregivers

Paediatric Tracheostomy
Delivered In-Person in LondonFull day, Jun 24th, 08:30 + 1 more
£130

Level 3 Conflict Management Course

By Canary Wharf Academy

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: * Identify components of confrontations and conflict escalation stages * Recognize signs of conflict and aggression, maintaining composure in responses * Manage language, body cues, and emotions effectively during conflicts * Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: * Understanding conflict triggers and customer needs * Recognizing signs of aggression and escalating anger * Managing language, body cues, and emotional responses * Structuring conversations and calming situations effectively * Handling unpredictability and abusive behaviour * Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

Level 3 Conflict Management Course
Delivered In-PersonFull day, Jun 24th, 09:00
£319.99