80 Perspective courses in Nottingham

This 2 day course is ideal for Team Leaders and Managers who have had little or no training in the role where they have to lead a team and take on management responsibilities. It will give them confidence and the skills to take decisions and get the best performance from their team. The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course. Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development. -------------------------------------------------------------------------------- COURSE SYLLABUS MODULE ONE ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING * Understanding roles and responsibilities * Outline framework of management * Taking the step into management * Identifying personal development needs and planning MODULE TWO EFFECTIVE COMMUNICATION SKILLS * Communicating to be effective - how and what to communicate * Designing effective questioning techniques and listening actively * Non-verbal communication * Dealing with, and responding to, differing communication styles MODULE THREE MANAGING YOURSELF * Use of planning tools and techniques * Dealing with time stealers and interruptions * Learn how to delegate effectively MODULE FOUR MANAGING YOUR TEAM * Understanding different management styles and how to use them * Recognising performance management * Setting expectations and clearly defining roles and responsibilities * Pinpointing performance and motivating your team/individuals * Learning the management actions required to maintain team effectiveness * Team dynamics and looking at individual behaviour within teams -------------------------------------------------------------------------------- FIRST LINE MANAGEMENT COURSE Management is the efficient, effective and economic use of resources to achieve results with and through the efforts of other people. Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . Leadership – a definition Inspiring others to follow your lead by creating a compelling vision of the future, whereby targets are not merely achieved, but are surpassed . The Role of the First Line Manager as ‘Leader'. First Line Managers have Leadership responsibilities – this is often the biggest challenge for Team Leaders and Supervisors who have to adapt from performing a task to motivating a team. At the beginning of the 21st century, the most powerful sources of growth, employment and wealth creation are found in innovation-driven industries. As a result, organisational leaders face a whole new set of challenges. They have to change and will increasingly need to rely on the knowledge, skills, experience and judgement of all their people. Organisational leaders will need to place less emphasis on traditional structures and control, and concentrate on five key priorities: . Five Key Priorities . * using strategic vision to motivate and inspire * empowering employees at all levels * accumulating and sharing internal knowledge * gathering and integrating external information * challenging the status quo and enabling creativity Using Strategic Vision. Effective leaders will develop a strategic vision that is clear and compelling, and communicate it in a way that gives a real sense of purpose and direction. A powerful vision is clear about direction and objectives, proactive in its approach, but allows room for flexibility about the means of achievement. A powerful vision is important because it is one way of linking the present to a desirable future. The role of strategic planning is then to map out a path to achieve that vision. However, visionary thinking should not be the exclusive province of the organisation's top executives. Successful leaders will encourage participation in the formulation of a strategic vision that offers different perspectives and encourages commitment. It is also important to empower employees with the responsibility and authority to implement the vision. . Empowering Employees. Some people have proposed the view that the great leader is a great servant [2]. Certainly, many organisations believe that an environment based on trust will produce better results than one of rules, regulation and hierarchy. This means that leaders will increasingly have to respond to their employees' needs and take on some unaccustomed roles, such as coach, teacher, information provider, facilitator, listener or supporter. But for empowerment to work, organisations will have to share information and knowledge far more than they have done in the past. This will certainly include First Line Managers . Challenging the status quo and enabling creativity. There are a number of ways in which effective First Line Managers can challenge the status quo and enable creativity: . Facilitate ‘constructive dissent', i.e. encourage people to question openly a manager's perspective without fear of retaliation. An interesting example of this is at Motorola, where employees can file a ‘minority report' and lodge a different point of view to their immediate First Line Manager on a business issue.Foster a culture that encourages risk-taking.Create a sense of urgency by producing a compelling picture of the risks of not changing. To summarise, successful First Line Managers will be those that are proactive both in facilitating organisational learning and encouraging positive adaptation to external changes. . A 2 day First Line Manager Course will accelerate the process for Team Leaders and Supervisors to reach a high level of competence and confidence in the Leadership role they have . -------------------------------------------------------------------------------- SAMPLE EXERCISES Our range of bespoke First Line Manager modules works wonders! The course outlines may look as you'd expect - but the content, approach and effect is very much greater than expectations. We have a very large library of innovative exercises that are highly effective in capturing and embedding the learning points in a practical way. Following each exercise - that may be aligned to a 'Financial Theme' - they are debriefed fully and related to how the learning can to be applied back in the work-place. They are also really great fun!! Here are some template modules and sample exercises designed to embed the learning in a motivational and memorable way:- SAMPLE 'ICE-BREAKER' EXERCISE - NUMBER CRUNCH The team must be effectively led and motivated to work as one to reach their objective of visiting each location in a short period of time. Debrief - Leadership and co-ordination, strategy and planning, adapting approach, decision making & control SAMPLE EXERCISE - THROUGH THE HOOP Taking the full team through the 'hoop' within the 'stretching' time limit is likely to exceed the group's own self-limitations. TIME MANAGEMENT SAMPLE EXERCISE - CONES This task requires the team to take a numbered tower of 5 cones from point 'A' to 'B' in a specific order; this will have to meet the criteria outlined in the brief. The option of 'C' is vital to achieve the results. Debrief: * Stepping back for overview * Planning disciplines * Time-budgeting * Skills audit for delegation HANDLING CONFLICT SAMPLE EXERCISE - CAVE RESCUE * Requires that the group make some difficult choices and then hold a press conference to justify their decisions while under scrutiny and criticism. This also displayed some required leadership learning; notably that a unified leadership team is crucial to gain commitment and confidence and also how vital it is to plan for any communication that will involve some sort of conflict. * Handling Conflict and maintaining control in a professional manner are key debriefing points from this exercise. COMMUNICATION, NEGOTIATION & INFLUENCE SAMPLE EXERCISE - RED & WHITE There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing Points: * Engaging the other group to 'buy-in' to collaboration * Commercial consequences when collaboration is lacking or difficult * Effective communication and influence across barriers GLOBAL THINKING & BUSINESS MIND-SET SAMPLE EXERCISE - DRAGON'S DEN The delegation is split into 2 -3 groups - each with a specific product or service to win the Dragons' investment. (A specialised Toy; A unique Team Building Training programme; An eBook Library; An innovative soft-ware package for the Retail Industry Sector. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an 'I'm in' or an 'I'm out' reply. Debrief: * Global business potential * Supply Chain appreciation * Commercial framework PERFORMANCE MANAGEMENT SAMPLE EXERCISE - JUGGLING The group will be asked to set their own team target of how many 'issues' (balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group's preparation and approach to a variety 'team members' needs. Debrief: * How to maintain focus when pressure is applied * Ensuring effective communication * Clarifying the approach for dealing with the unexpected * Setting expectations and reviewing delivery * Treating every team member as an individual PRIORITISATION & ORGANISATION SAMPLE EXERCISE - LABYRINTH This activity requires the group to solve a number of tasks through verbal communication only, but they will be forbidden to write any information down or make any gestures using their hands. They will each be provided with a great deal of different pieces of data that has to be assimilated within an increasingly pressurised time-scale. The material also contains distracting and misleading 'red-herrings'. The task requires delegates to keep focussed on the 'critical path' and be very organised in order to meet the dead-line. Debrief: * Rigour of planning - SMART * Prioritising through ambiguity * Time budgeting * Assigning roles & responsibilities to break down volume of material * The value of keeping accurate records -------------------------------------------------------------------------------- IN-HOUSE & CLASSROOM COURSES AVAILABLE ONLINE We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group [https://www.thebcfgroup.co.uk/management-training/first-line-manager-course.php]) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. -------------------------------------------------------------------------------- IN-HOUSE COURSES This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers. -------------------------------------------------------------------------------- SCHEDULED COURSES A one day version of this First Line Management course is available as an Open Course delivered at our partner, the BCF's Training suites in Nottingham and Reading from the following scheduled dates... CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 16 October 2023 * 09 January 2024 * 11 March 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £595 + vat * 07 December 2023 * 15 February 2024 * 14 May 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £495 + vat * 11 September 2023 * 04 December 2023 * 13 March 2024 -------------------------------------------------------------------------------- DICKSON TRAINING LTD Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

This one-day programme explores the role of intellectual property (IP) in relation to innovation and creativity. It examines the different forms as well as the key processes, together with some of the oddities and idiosyncrasies of the legal regime that protects IP. It delves into the various IP models you should be aware of as well as key IP facts and figures and current IP trends across the global economy. This session is designed to give you a deeper understanding of: * The main forms of intellectual property * The importance of IP - both to your organisation and to the wider economy * The key processes in the creation, commercial exploitation, and legal protection of IP * The different models for the use of IP * Some more advanced concepts for reviewing, valuing and managing IP 1 MAIN FORMS OF INTELLECTUAL PROPERTY (IP) * Patents * Trademarks * Copyright * Design * Trade secrets 2 GLOBAL IP BUSINESS CONTEXT * Global IP facts and figures * Figures for key jurisdictions * Analysis of a company using IP data * IP trends * Overview of the key entities in the IP sector 3 KEY IP PROCESSES * IP creation * IP portfolio management * IP enforcement * IP exploitation * IP risk management 4 IP MODELS * IP models explained * IP licensing * IP litigation 5 IP CONCEPTS * The IP maturity ladder * Relative IP value and risk * Axis of control 6 IP AS AN ASSET CLASS * Costs * Valuation * Financial perspective

OVERVIEW -------------------------------------------------------------------------------- Contract Management Principles and Practices provide an overview of all phases of contracting, from requirements development to closeout, and discuss how incentives can be used to improve contract results. Explore these vital issues from the manager's perspective, highlighting key roles and responsibilities to give participants greater influence over how work is performed. Finally, discover specific actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. This course guide you through all the principles and practices of contract management and preparation. 

Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.

SNMP TRAINING COURSE DESCRIPTION A hands-on generic look at the technical operation of SNMP. The course starts with an overview of all the components, which make up SNMP. Hands on starts early with configuration of a managed network. The major versions of SNMP are then put into perspective followed by a look at the SNMP protocol. MIBs are then studied both from the perspective of reading MIBs and writing MIBs. The course finishes with a look at the security implications of SNMP. WHAT WILL YOU LEARN * Describe the SNMP architecture. * Analyse SNMP packets. * Recognise the MIB structure. * Describe the SMI. * Recognise the strengths and weaknesses of SNMPv2 and SNMPv3. SNMP TRAINING COURSE DETAILS * Who will benefit: Network administrators. Network operators. Programmers writing MIBs and agents. * Prerequisites: TCP/IP Foundation for engineers Hands on experience of an SNMP management station would also be beneficial. * Duration 3 days SNMP TRAINING COURSE CONTENTS * Network management What is network management? Benefits, issues. * What is SNMP? SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security, alternatives to SNMP: CMIP, web based management. * Configuring SNMP Auto discovery for management stations, NMS configuration, agent configuration, traps. Hands on Configuring agents and an NMS. * SNMP background SNMP history, RFCs, standards, SNMP protocol versions, SNMPv1, SNMPv2, SNMPv3, SNMP SMI versions, which version should you use? Futures. * SNMPv1 packets SNMP in the 7 layer model, port numbers, general packet format, BER, GET, GET-NEXT, tables, SET, TRAP, bandwidth issues, in band versus out of band management. Hands on Analysing SNMPv1 packets. * SNMPv2 packets SNMPv2 improvements, error handling, GETBULK, v2traps, INFORM. Hands on Analysing SNMPv2 packets. * SNMPv3 packets SNMPv3 packet format, use of SNMPv2 messages, REPORT PDU. * MIB structure The internet MIB branch, standard mib-2, extra parts of mib-2, private enterprise MIBs, loading extra MIBs. Hands on MIB browsing. * mib-2 The mib-2 groups, system group, interfaces group, IP group, ICMP group, TCP group, UDP group, transmission group, SNMP group, RMON. Hands on mib-2 browsing in detail. * SMI The MIB layout, obtaining a private enterprise number, MIB definitions, IMPORT, Module identity, Textual conventions, object definitions, notifications, compliance statements, object groups, base SMI data types, application data types, scalars, instances, tables, table definition, writing agents, SMIng. * SNMP security Community strings, SNMPv1 and SNMPv2c security practices, SNMPv3 security, SNMPv3 architecture, SNMP applications, the SNMP engine, the EngineID, security fields in SNMPv3 packets, USM, authentication, encryption, timeliness, VBAC, SNMPv3 configuration.

OVERVIEW -------------------------------------------------------------------------------- This course will provide you with the skills and knowledge required by Non-Accounts Managers to understand Finance and Accounting processes they face in their daily work schedule. The main objective of this course is to highlight accounting, understand the framework of accounting, and stages of accounts and also to elaborate rules and principles of accounting. With a lot of Case studies and open discussions with live examples, participants will gain detailed knowledge to understand their company from a financial perspective and also to help manage financial matters. At the end of the course, you will learn how to apply financial techniques, understand financial reports and annual reports, the relationship between accounting and finance thereby gaining knowledge of the use of debits and credits and last but not least to identify limitations of financial statements.  -------------------------------------------------------------------------------- At the end of this training course, participants will: * Be able to Record Transactions in the Accounting System * Understand the Format and Contents of Financial Statements * Use Accounting Information to Interpret and Evaluate a Business * Make Efficient and Profitable Decisions, based on Cost Information * Apply Budgetary Control Techniques to ensure that Targets are Achieved

DEVOPS DEMYSTIFIED TRAINING COURSE DESCRIPTION This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. WHAT WILL YOU LEARN * Explain DevOps principles. * Describe the relationship between Agile , Lean and IT Service Management ( ITSM). * Describe methods for automation and technology factors. * Describe considerations when changing. * Describe challenges, risks and critical success factors. DEVOPS DEMYSTIFIEDS TRAINING COURSE DETAILS * Who will benefit: Non-technical staff involved with DevOps. * Prerequisites: None. * Duration 1 day DEVOPS DEMYSTIFIED TRAINING COURSE CONTENTS * Why DevOps? From a business perspective From an IT perspective Stereotypes of Dev and Ops: perception and reality * What is DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) * DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management * DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures * DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation * Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture * Implementation Challenges, risks and critical success factors Measuring DevOps successes

OVERVIEW -------------------------------------------------------------------------------- In this competitive era no matter how much hard work and solid efforts are contributed still, too many projects end up creating unneeded and unsellable products. There is a significant risk that the outcome of the project may not be relevant to the client/user requirements or become outdated when needs change. Here is where Design Thinking and Agile Management play their role. The combination of Agile and Design Thinking should be used in order to achieve impactful outcomes. Agile and design thinking together works well and gives an effective approach to product development, one that results in efficient resolutions to significant problems. In this course, you'll learn how to define and determine what's important to a user primary in the process, to frontload value, by directing your team on testable narratives about the user and generating an effectively shared perspective. For more dates and Venue, Please email sales@gbacorporate.co.uk

WAN TRAINING COURSE DESCRIPTION A hands on Introduction to Wide Area Networks for engineers. This course covers all current major WAN technologies from a perspective of design, evaluating technologies available as well as hands on to consolidate the theory WHAT WILL YOU LEARN * Describe the seven-layer model and realise how it applies to the real world. * Evaluate and describe WAN technologies. * Describe the architecture of WANs in the core. * Use WANS to interconnect LANS. WAN TRAINING COURSE DETAILS * Who will benefit: Technical staff wishing to find out more about how their WAN works. * Prerequisites: Intro to data communications & networking * Duration 5 days WAN TRAINING COURSE CONTENTS * Introduction LANs, MANS and WANS, protocols, the OSI seven layer model, ITU-T, ETSI, DTE, DCE, and the overall picture. * WAN architectures Service providers, core, access, DTE, DCE, CPE, dialup, circuit switched, packet switched, how to choose a WAN, common bandwidths, site to site, remote access. Topologies: Star, Full mesh, partial mesh. * History of WANs Before IP was ubiquitous, The PSTN, Dial up networks, modems, ISDN, Stat mux, TDM, 64k, N*64, E1, X25, Frame Relay * The role of IP and routers The growth of IP, the role of routers, routing tables, routing protocols. Hands on: IP and routing. * Layer 1 Physical Copper, Fibre, Wireless, Microwave, Phone lines, FTTC, FTTH, mobile networks. * Service provider technologies The transport plane, SDH, SONET, DWDM. * WAN access Phone lines, leased lines, xDSL, WiMax, satellite, the role of PPP. * Broadband adband xDSL, ADSL, SDSL, local loops, DSLAM, DSL architecture. * ATM Cell switching principles, ATM switching, Virtual paths, QOS, CBR, VBR, ABR, UBR, AAL1 to AAL5, MPOA, LANE, Voice over ATM. * The Internet VPNs, IPSEC, QOS. * What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS protocol, MPLS standard, MPLS runs on routers, MPLS history, Why MPLS? * MPLS architecture LSRs, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. * Ethernet What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: Transporting carrier Ethernet.

ADVANCED C++ TRAINING COURSE DESCRIPTION The course will give a broad overview of the C++ Programming language, focusing on modern C++, up to C++17. This course will cover the use of the Standard Library, including containers, iterator, function objects and algorithms. From the perspective of application development, a number of design patterns will be considered. WHAT WILL YOU LEARN * Write C++ programs using the more esoteric language features. * Utilise OO techniques to design C++ programs. * Use the standard C++ library. * Exploit advanced C++ techniques ADVANCED C++ TRAINING COURSE DETAILS * Who will benefit: Programmers needing to write C++ code. Programmers needing to maintain C++ code. * Prerequisites: C++ programming foundation. * Duration 5 days ADVANCED C++ TRAINING COURSE CONTENTS * Study of a string class Create a string class as a means to investigate many issues, involving the use of operator overloading and including overloading new and delete. Creation of the class will also require consideration of 'const correctness'. * Exception handling Consider the issues involved in exception handling including the concept of exception safety. * Templates Review definition of template functions, including template parameter type deduction. Introduction to template metaprogramming. Newer features including template template parameters and variadic templates. Creation of template classes. * Design patterns Introduction to Design Patterns and consideration of a number of patterns, such as, factory method, builder, singleton and adapter. * The standard C++ library (STL) Standard Library features, such as, Containers, Iterator, Function Objects and Algorithms. Introduction to Lambda expressions. * C++ and performance The writing of code throughout the course will be oriented towards performant code, including use of R Value references and 'move' semantics. * Pointers The use of pointers will be considered throughout the course. Smart pointers will be considered to improve program safety and help avoid the use of 'raw' pointers. * Threading This section will consider the creation of threads and synchronisation issues. A number of synchronisation primitives will be considered. Async and the use of Atomic will also be considered. * New ANSI C++ features Summarising some of the newer features to be considered are: Auto, Lambdas expression, smart pointers, variadic templates and folds, R Value references and tuple together with structured binding.