First Impressions: Greetings and Introductions
5.0(9)Communication Skills: Verbal Communication
5.0(9)Giving and Getting Help: Customer Experience Management
5.0(9)Communication Skills: Fundamentals
5.0(9)Follow-Through: Preventing Buyer's Remorse
5.0(9)Difficult Situations: Dealing with Difficult Customers
5.0(9)Follow-Through: Keeping Customers for Life
5.0(9)Follow-Through: Email Etiquette
5.0(9)Getting and Giving Help: Mentoring Peers
5.0(9)Giving and Getting Help: Coaching Peers
5.0(9)