15243 Other courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - DESCRIBE CLOUD COMPUTING * What is cloud computing * Describe the shared responsibility model * Define cloud models * Describe the consumption-based model 2 - DESCRIBE THE BENEFITS OF USING CLOUD SERVICES * Describe the benefits of high availability and scalability in the cloud * Describe the benefits of reliability and predictability in the cloud * Describe the benefits of security and governance in the cloud * Describe the benefits of manageability in the cloud 3 - DESCRIBE CLOUD SERVICE TYPES * Describe Infrastructure as a Service * Describe Platform as a Service * Describe Software as a Service 4 - WHAT IS MICROSOFT 365? * Describe the differences between Office 365 and Microsoft 365 * Describe Windows 365 * Describe how Microsoft 365 empowers workers in this hybrid world of work * Explore Microsoft 365 tenant 5 - DESCRIBE PRODUCTIVITY SOLUTIONS OF MICROSOFT 365 * Describe the productivity capabilities and benefits of Microsoft 365 * Describe Microsoft 365 Apps * Describe work management tools in Microsoft 365 * Describe additional Microsoft 365 productivity apps 6 - DESCRIBE COLLABORATION SOLUTIONS OF MICROSOFT 365 * Describe the collaboration capabilities and benefits of Microsoft 365 * Describe how Microsoft Teams promotes collaboration and enhances teamwork * Describe the Microsoft Viva apps * Describe how Yammer helps communities connect and grow 7 - DESCRIBE ENDPOINT MODERNIZATION, MANAGEMENT CONCEPTS, AND DEPLOYMENT OPTIONS IN MICROSOFT 365 * Describe the endpoint management capabilities of Microsoft 365 * Compare the differences of Windows 365 and Azure Virtual Desktop * Describe the deployment and release models for Windows-as-a-Service (WaaS) * Identify deployment methods and update channels for Microsoft 365 Apps 8 - DESCRIBE ANALYTICS CAPABILITIES OF MICROSOFT 365 * Describe the capabilities of Viva Insights * Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal * Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - DESCRIBE THE SERVICES AND IDENTITY TYPES OF AZURE AD * Describe Azure Active Directory * Describe the available Azure AD editions * Describe Azure AD identity types * Describe the types of external identities * Describe the concept of hybrid identity 10 - DESCRIBE THE ACCESS MANAGEMENT CAPABILITIES OF AZURE AD * Describe Conditional Access in Azure AD * Describe the benefits of Azure AD roles and role-based access control 11 - DESCRIBE THREAT PROTECTION WITH MICROSOFT 365 DEFENDER * Describe Microsoft 365 Defender services * Describe Microsoft Defender for Office 365 * Describe Microsoft Defender for Endpoint * Describe Microsoft Defender for Cloud Apps * Describe Microsoft Defender for Identity * Describe the Microsoft 365 Defender portal 12 - DESCRIBE SECURITY CAPABILITIES OF MICROSOFT SENTINEL * Describe how Microsoft Sentinel provides integrated threat management * Understand Sentinel costs 13 - DESCRIBE THE COMPLIANCE MANAGEMENT CAPABILITIES IN MICROSOFT PURVIEW * Describe the Microsoft Purview compliance portal * Describe Compliance Manager * Describe use and benefits of compliance score 14 - DESCRIBE THE SERVICE TRUST PORTAL AND PRIVACY AT MICROSOFT * Describe the Service Trust Portal * Describe Microsoft's privacy principles * Describe Microsoft Priva 15 - DESCRIBE MICROSOFT 365 PRICING, LICENSING, AND BILLING OPTIONS * Explore pricing models for Microsoft cloud services * Explore the billing and bill management options * Explore the available licensing and management options 16 - DESCRIBE SUPPORT OFFERINGS FOR MICROSOFT 365 SERVICES * Explore support options for Microsoft 365 services * Explain service level agreement (SLAs) concepts * Identify how to track the service health status * Explore how organizations can share feedback on Microsoft 365 services

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - AN INTRODUCTION TO POWER AUTOMATE * What is Microsoft Power Automate? * The benefits of automation * How to get to Power Automate * Lab 1: Setup your tenant * Setup Office 365 * Download Course Files * Customise your App Launcher * Create accounts for colleagues * After completing this module, students will be able to: * Know what Microsoft Power Automate is * The Benefits of using Power Automate to automate processes * How to access a Power Automate 2 - GETTING STARTED WITH POWER AUTOMATE * Using Power Automate templates * Navigating in Power Automate * Editing a Power Automate * Publish and trigger a Power Automate * Turn off or delete a Power Automate * Lab 1: Building processes in Office 365 * Create a Team with a channel * Build an absence business process * Testing the absence process * Optional: Create Feedback Form * Optional: Power Automate to Notify of Bad Ratings * Optional: Test your Form and Power Automate * After completing this module, students will be able to: * How to use Power Automate tempaltes * How to navigate around Power Automate * How to edit Power Automates * How to publish and trigger Power Automates * How to turn off or delete Power Automates 3 - POWER AUTOMATE LOGIC * Adding conditions * Designing switches * Using apply to each * Configuring do until logic * Adding a scope * Lab 1: Scheduling documentation reviews * Setup a policy library in SharePoint * Design a policy review schedule * Testing the policy review process * Optional: Notify if a file nears review * After completing this module, students will be able to: * How to add condtions in a Power Automate * How to design switches for a Power Automate * How to use apply to each * How to configure do until logic * How to add a scope 4 - INTEGRATION * Standard and premium connectors * Connecting to web services * Using Power Automate with on-premises data * Lab 1: Using Power Automate and SQL to Review Sales * Create a new orders list * Designing the price check process * Testing the price check process * Optional: Update with managers * After completing this module, students will be able to: * How to use Standard and Premium connectors * How to connect to web services * How to using Power Automate with on-premises data 5 - THE MOBILE APP * Downloading the mobile app * Signing in and account management * Building and managing Power Automates * Creating buttons * Feeds and approvals * Lab 1: Optional: Using the Power Automate mobile app * Setting up the Power Automate mobile app * Create a new Power Automate in the mobile app * Using Power Automate buttons in the app * Uninstall the Power Automate mobile app * After completing this module, students will be able to: * How to download the mobile app * How to sign into the mobile app * How to build and manage Power Automates in the mobile app * How to create buttons in the mobile app * How to feed and use approvals in the mobile app 6 - ADMINISTRATION AND MAINTENANCE * Maintaining a Power Automate * View history and analytics * Sharing a Power Automate * Export and import Power Automates * Office 365 administration for Power Automate * Environments * Data policies * Data integration * Lab 1: Maintaining your Power Automates * Share a Power Automate with a colleague * Disabling an active Power Automate * Deleting a Power Automate * After completing this module, students will be able to: * How to maintain a Power Automate * How to view history and analytics for a Power Automate * How to share a Power Automate * How to export and import Power Automates * How to administrate a Power Automate in Office 365 * How to use data policies in a Power Automate * How to use data integration in a Power Automate

LOOKING FOR: ADULT FICTION, NON-FICTION Publisher / editor Scott Pack is now in his third decade working in the world of books. During that time he has been Head of Buying for Waterstones, worked for publishers big and small - including a lengthy spell at HarperCollins - and taught numerous workshops and classes on all aspects of writing. These days he splits his time between writing his own books, editing other people's, teaching the editors of tomorrow as part of the Oxford Brookes University MA in Publishing, and he is one of the question setters for BBC's Mastermind. His latest book, Tips From A Publisher, is out now.  As a publisher, Scott has published across most genres in fiction and a wide range of non-fiction and is happy to read any style of writing. He will assess your sample and provide feedback on any issues he identifies, the manuscript's commercial potential and what steps he would advise before you submit to agents or publishers. Scott is very direct with his feedback, so expect robust, but always constructive, comments! Scott would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.  For non-fiction, he would like to see:- * 1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic *  A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey * 1000-1500 words of intro text - to showcase context, tone etc * 1000-1500 words from later in the book - to showcase the progression of the book (In addition to the paid sessions, Scott is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk [agent121@iaminprint.co.uk] to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 14 May 2024

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

AUDIENCE This is an intermediate course for system and database administrators, application developers, and other individuals who need a technical introduction to selected new features of Db2 13 for z/OS. PREREQUISITES You should have practical experience with Db2 for z/OS DURATION 2 days.  COURSE OBJECTIVES Learn about the new features and enhancements of Db2 for z/OS (v13), including the technical detail of the functional enhancements of this significant new version of Db2 for z/OS. COURSE CONTENT * Unit 1: Db2 v12 Function Levels: Selected Highlights * Unit 2: Migrating to Db2 13 * Unit 3: Availability & Scalability * Unit 4: Performance * Unit 5: Application Management and SQL Changes * Unit 6: SQL Data Insights * Unit 7: Security * Unit 8: IBM Db2 Utilities * Unit 9: Instrumentation and Serviceability

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - EXPLORE MICROSOFT TEAMS * Explore capabilities in Microsoft Teams * Explore Microsoft Teams integration with Microsoft 365 * Explore Microsoft Teams integration with Microsoft Power Platform * Illustrate Microsoft Teams architecture * Describe Microsoft Teams with Microsoft 365 Groups * Describe Microsoft Teams with SharePoint and OneDrive * Describe Microsoft Teams with Exchange * Understand Microsoft Teams certified solutions 2 - PLAN AND DEPLOY MICROSOFT TEAMS * Designate Teams admin roles * Understand Teams management tools * Plan for Teams rollout * Plan for Teams adoption * Plan for Teams licensing * Deploy Microsoft Teams clients 3 - IMPLEMENT LIFECYCLE MANAGEMENT AND GOVERNANCE FOR MICROSOFT TEAMS * Plan for lifecycle management * Plan for Teams governance * Manage Microsoft 365 Groups creation * Configure Microsoft 365 Groups expiration policy * Configure Microsoft 365 Groups naming policy * Plan policy assignment for users and groups * Create and manage policy packages * Manage Teams preview features using Teams update policies * Create and manage teams templates and template policies 4 - MONITOR YOUR MICROSOFT TEAMS ENVIRONMENT * Monitor Microsoft Teams usage reports * Monitor Microsoft 365 usage reports * Interpret Microsoft Adoption Score * Manage user access with Azure Active Directory access reviews * Monitor the Microsoft 365 network connectivity dashboard * Manage Teams notifications and alerts * Manage feedback policies 5 - MANAGE ACCESS FOR EXTERNAL USERS * Understand features in Azure Active Directory * Work with external users in Microsoft Teams * Manage access for external users * Manage external collaboration in Azure AD * Manage external collaboration in Microsoft 365 * Manage external access in Microsoft Teams * Manage guest access in Microsoft Teams * Manage file sharing in SharePoint and OneDrive 6 - IMPLEMENT SECURITY FOR MICROSOFT TEAMS * Configure conditional access and multifactor authentication for Microsoft Teams * Configure Safe Attachments for Microsoft Teams * Configure Safe Links for Microsoft Teams * Examine the Defender for Cloud Apps * Monitor security reports for Microsoft Teams * Plan and configure enhanced encryption policies 7 - IMPLEMENT COMPLIANCE FOR MICROSOFT TEAMS * Create and manage sensitivity labels * Create and manage retention policies * Create and manage Data Loss Prevention policies * Deploy communication compliance * Enable scoped directory search * Create information barrier policy * Create security and compliance alerts for Microsoft Teams 8 - PLAN AND CONFIGURE NETWORK SETTINGS FOR MICROSOFT TEAMS * Examine network requirements for Microsoft Teams * Plan for network deployment using Network Planner * Configure network ports and protocols for Microsoft Teams * Implement Quality of Service * Configure reporting labels for location-enhanced Call Analytics reports * Configure tenant data for Call Quality Dashboard reports * Assess network readiness * Manage network topology 9 - CREATE AND MANAGE TEAMS * Create teams * Create a team from existing resources * Plan and create org-wide teams * Manage teams * Manage users in a team * Configure dynamic membership * Archive restore and delete a team 10 - MANAGE COLLABORATION EXPERIENCES FOR CHAT AND CHANNELS * Create and manage channels in a team * Create and manage Teams policies for channels * Configure teams settings * Create and manage messaging policies * Manage channel moderation * Manage access to channels 11 - MANAGE APPS FOR MICROSOFT TEAMS * Explore apps in Microsoft Teams * Describe admin settings for Teams apps * Manage access to Teams apps at the organization level * Create and manage app permission policies * Create and manage app setup policies * Manage permissions and consent for Teams apps * Plan and configure connectors * Manage custom apps uploads * Publish custom apps to Microsoft Teams * Manage purchasing of apps in the Microsoft Teams app store * Customize the organization's app store * Customize the branded experience of an app 12 - INTRODUCTION TO TEAMS MEETINGS AND CALLING * Overview of Teams meetings and events * Overview of Teams Phone * Overview of auto attendants and call queues * Overview of Teams devices 13 - MANAGE MEETINGS AND EVENTS EXPERIENCES * Explore meetings and events in Microsoft Teams * Configure meeting settings * Create and manage meeting policies * Configure audio conferencing * Create and manage meeting templates and template policies * Create and manage meetings customization policies * Configure live events settings * Create and manage live events policies * Examine live events across Microsoft 365 14 - PLAN FOR MICROSOFT TEAMS ROOMS AND SURFACE HUB * Determine license requirements for Microsoft Teams Rooms and shared devices * Understand differences between Microsoft Teams Rooms on Android and Windows * Understand Microsoft Teams Rooms on Surface Hub 2S * Understand and plan Teams Room accessories, components, and peripherals * Understand Teams Rooms management options 15 - CONFIGURE, DEPLOY, AND MANAGE TEAMS DEVICES * Manage Microsoft Teams Phones * Manage Microsoft Teams Room Systems * Microsoft Teams Rooms management options * Manage Surface Hub 2S devices * Configure Microsoft Teams SIP gateway * Manage Microsoft Teams displays * Remote provisioning and sign in for Teams Phones * Update Microsoft Teams devices remotely * Manage Microsoft Teams device tags 16 - PLAN FOR TEAMS PHONE * Plan to deploy Teams Phone * Plan for Teams Phone PSTN connectivity * Determine license requirements * Plan for Teams Phone devices * Plan and design Teams Phone features * Plan for voicemail 17 - CONFIGURE AND DEPLOY TEAMS PHONE * Configure emergency calling for Teams Calling Plans * Manage and configure Microsoft PSTN numbers * Configure Operator Connect and Teams Phone Mobile * Configure Teams Phone policies * Create and manage Teams policies * Configure Audio Conferencing 18 - CONFIGURE AND MANAGE VOICE USERS * Enable users for Teams Phone * Enable users for Direct Routing with Teams Phone * Enable additional calling features for Teams Phone * Enable users for Teams Phone Mobile 19 - CONFIGURE AUTO ATTENDANTS AND CALL QUEUES * Design call flows for auto attendants and call queues * Configure auto attendants and call queues * Deploy a channel-based call queue * Configure resource accounts * Configure Microsoft 365 groups for voicemail * Interpret call queue conference modes * Interpret call queue routing methods * Configure holidays for auto attendants and call queues * Configure custom music on hold 20 - TROUBLESHOOT AUDIO, VIDEO, AND CLIENT ISSUES * Troubleshoot Teams * Collect and identify logs * Clear Microsoft Teams client cache * Identify issues with call analytics * Identify issues with Call Quality Dashboard * Use Power BI to analyze Call Quality Dashboard data * Identify issues with the Direct Routing Health Dashboard ADDITIONAL COURSE DETAILS: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification. Overview Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents. In this course, students will establish processes to ensure that information security measures align with established business needs. Prerequisites Information security governance Information risk management Information security program development Information security program management Incident management and response 1 - INFORMATION SECURITY GOVERNANCE * Develop an Information Security Strategy * Align Information Security Strategy with Corporate Governance * Identify Legal and Regulatory Requirements * Justify Investment in Information Security * Identify Drivers Affecting the Organization * Obtain Senior Management Commitment to Information Security * Define Roles and Responsibilities for Information Security * Establish Reporting and Communication Channels 2 - INFORMATION RISK MANAGEMENT * Implement an Information Risk Assessment Process * Determine Information Asset Classification and Ownership * Conduct Ongoing Threat and Vulnerability Evaluations * Conduct Periodic BIAs * Identify and Evaluate Risk Mitigation Strategies * Integrate Risk Management into Business Life Cycle Processes * Report Changes in Information Risk 3 - INFORMATION SECURITY PROGRAM DEVELOPMENT * Develop Plans to Implement an Information Security Strategy * Security Technologies and Controls * Specify Information Security Program Activities * Coordinate Information Security Programs with Business Assurance Functions * Identify Resources Needed for Information Security Program Implementation * Develop Information Security Architectures * Develop Information Security Policies * Develop Information Security Awareness, Training, and Education Programs * Develop Supporting Documentation for Information Security Policies 4 - INFORMATION SECURITY PROGRAM IMPLEMENTATION * Integrate Information Security Requirements into Organizational Processes * Integrate Information Security Controls into Contracts * Create Information Security Program Evaluation Metrics 5 - INFORMATION SECURITY PROGRAM MANAGEMENT * Manage Information Security Program Resources * Enforce Policy and Standards Compliance * Enforce Contractual Information Security Controls * Enforce Information Security During Systems Development * Maintain Information Security Within an Organization * Provide Information Security Advice and Guidance * Provide Information Security Awareness and Training * Analyze the Effectiveness of Information Security Controls * Resolve Noncompliance Issues 6 - INCIDENT MANAGEMENT AND RESPONSE * Develop an Information Security Incident Response Plan * Establish an Escalation Process * Develop a Communication Process * Integrate an IRP * Develop IRTs * Test an IRP * Manage Responses to Information Security Incidents * Perform an Information Security Incident Investigation * Conduct Post-Incident Reviews

This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course. All of our ILM Programmes are provided in partnership with The BCF Group [https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php], which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- VENUE DETAILS NOTTINGHAM The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG  Suitable for Wheelchairs All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available. -------------------------------------------------------------------------------- IN-HOUSE COURSES Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry. If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us. -------------------------------------------------------------------------------- SCHEDULED COURSES CLASSROOM COURSE - NOTTINGHAM (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat * 16-17 April 2024 - COURSE FULL * 29-30 April 2024 * 18-19 June 2024 * 15-16 August 2024 * 14-15 October 2024 * 03-04 December 2024 CLASSROOM COURSE - READING (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat * 05-06 March 2024 * 25-26 June 2024 * 26-27 September 2024 * 05-06 December 2024 ZOOM™ COURSE Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £795 + vat * March 2024 - 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon) * May 2024 - 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon) * July 2024 - 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon) * September 2024 - 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon) * November 2024 - 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon) * January 2025 - 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.