49 Other courses about Emotional Intelligence (EQ)

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

Authentic relationships are built around empathy, trust and values. Developing healthy relationships as adults means building interpersonal skills and refining them around others’ needs as well as your own.

Establish a wellbeing-centric culture at your organisation using the latest research and best practices.

FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF) -------------------------------------------------------------------------------- * Classroom (1 day course) or Virtual (3 x 2½  hour sessions) * Gives learners knowledge of Mental Health First Aid * Gives learners the skills to help those with mental health problems and improve mental health in the workplace -------------------------------------------------------------------------------- COURSE CONTENTS: * What is Mental Health? * Why people develop mental health conditions * What the role of a mental health first aider is * Knowing how to provide advice and practical support * Knowing how to recognise and manage stress * Understand the impact of substance abuse on mental health * Understand the first aid action plan for mental health and be able to put it in place * Know how to implement a positive mental health culture in the workplace * Recognising a range of mental health conditions: * Depression * Anxiety * Psychosis * Eating disorders * Suicide * Self-harm BENEFITS OF THIS COURSE: * 37% of all work-related ill-health is due to mental health problems * Problems with mental health cover 45% of all working days lost * A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 * 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 * One in four people will have a mental health problem at some point during their lives * Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees * Work-related mental health issues must to be assessed to measure the levels of risk to staff * Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable * This full day Mental Health First Aid course gives a good grounding to help others in the workplace -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ACCREDITED, OFQUAL REGULATED QUALIFICATION Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2 --------------------------------------------------------------------------------

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.

Empathy is one of the key building blocks of great social interactions. A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy. Learn how to develop your empathy by understanding other people's viewpoints and perspectives to build effective, authentic relationships.

Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching. The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.