134 Mindset courses delivered Live Online

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Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? * Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. * Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) * Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION * Duration: 6 months Get certified in six months following a flexible, structured learning path. * Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. * Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you * Think like a UX designer; adopt the mindset that sets them apart * Showcase your knowledge with a portfolio of project work * Speak with the confidence that comes from a true, deep understanding of UX * Advance your career with job-ready skills * Complete a university credit-rated course, valued by employers globally * Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: * Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. * Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. * Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. * Module 01 - Introduction to UX design * Module 02 - User research * Module 03 - User goals * Module 04 - Structure and navigation * Module 05 - Interactions * Module 06 - Design principles * Module 07 - Design patterns * Module 08 - Mobile * Module 09 - Workflows * Module 10 - Prototyping and wireframing * Projects and portfolio - Projects that build into a portfolio * Exam - 2-hour final exam REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. CAREER PATH * The average salary for entry level user experience designers is £28,000 * The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 * The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process. Take your first steps into UX Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point. * Follow 65 expert lessons that will immerse you in the theory and principles of UX Design * Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping * Earn a globally recognised and university credit-rated professional qualification -------------------------------------------------------------------------------- Who is it for? Anybody who needs to understand UX Format Online, self-paced Duration 6 weeks (recommended) Commitment 3 hours per week -------------------------------------------------------------------------------- How you’ll benefit If you want to really understand UX, this UX design fundamentals course for you. * Speak confidently about UX design * Develop a mindset for problem-solving * Learn to advocate for the user - and make better business decisions as a result * Become a more rounded, valuable professional * Showcase your knowledge with a university credit-rated certificate -------------------------------------------------------------------------------- Learn the key UX design fundamentals concepts in just six weeks. Everything you need to truly grasp UX, over five engaging modules. Module 1 Introduction to UX design Gain a comprehensive overview of the UX design process. Module 2 User research methods Learn how to gain deep insights into customer needs and behaviours. Module 3 Analysis techniques Discover how research gets translated into actionable insights. Module 4 Defining the experience Explore problem-solving techniques and design principles. Module 5 Prototyping techniques Understand the different forms of prototyping and when to use them. Exam 40-minute final exam Get assessed on your knowledge through a final exam.

Build a rewarding career in content design Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry. Why take this course: * Be in demand. Certified qualifications will help you stand out in a fast-growing industry * Build a career with impact. Design content experiences that will influence users worldwide * Broaden your opportunities. Optimise your skills to get hired at leading companies * Get qualified. Earn a university credit-rated certification approved by industry leaders * Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way University credit-rated, industry-approved Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional. -------------------------------------------------------------------------------- Study method Online, self-paced Duration 10 weeks Access to content 12 months Qualification Professional Certificate in Content Design Awarded by Scottish Qualifications Authority trading as SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students -------------------------------------------------------------------------------- DESCRIPTION In this Professional Certificate in Content Design course you will learn: * An introduction to content design. Understand what content design is and the role of a content designer. * Principles of good content design Learn the core principles of content design and why it matters. * Voice, tone and style Learn how voice, tone, and style can create a cohesive product experience. * Understanding your users Uncover your audience's goals and content needs. * Writing for interfaces Learn to write microcopy for buttons, notifications and other UI elements. * The product mindset Develop a product mindset by learning about product design systems and tools. * Testing content Learn how to test, evaluate and improve your content. * AI for content design Learn how to use AI tools to become a more effective content designer. * Working in content design Learn how to be the content champion within your organisation. Support at every step From day one, you’ll be part of a lively community of tutors, mentors and fellow students that support each other along the way. Student Success team Our friendly and responsive team will help you stay on track and keep you accountable. Course mentor Your course mentor is an expert content designer who brings years of practical insight. Student community Collaborate, share tips and build connections on our lively student Slack channels. WHO IS THIS COURSE FOR? * Writers and journalists who want to enhance their skills for the digital world * UX and UI designers who want to become more rounded professionals * Content designers looking for a formal qualification that validates their expertise * Digital marketers who need content design skills to succeed in their roles * Anybody with a writing, content or design background looking for a creative tech job REQUIREMENTS Background You don’t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. English language To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).

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https://www.valuex2.com/agile-hr-certification/ https://www.linkedin.com/company/80563537/

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

𝐃𝐢𝐝 𝐘𝐨𝐮 𝐤𝐧𝐨𝐰? 😍Vision Boards improves your chance of success! Here's just a few benefits from the process of vision boarding ⤵️ 🔸 Helps you to connect with what you truly want from life; 🔸 Shift your mindset; 🔸 Provides a tool to align and focus your goals And are a great opportunity to meet new and like minded people! I'm looking forward to hosting this vision board workshop with you. 🙏🏻Give me a shout if you have any questions.

https://www.valuex2.com/icagile-business-agility-foundations-certification-training/ https://www.linkedin.com/company/80563537/

Explore the power of your mindset to affect mood, motivation and happiness + practical ways to bring more positivity to your life.