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570 Marketing Manager courses

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Marketing Manager

4.7(160)

By Janets

The Marketing Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.         This Marketing Manager Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full tutor support on weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment METHOD OF ASSESSMENT To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. CERTIFICATION Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. COURSE CONTENT Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Marketing Manager 00:20:00 Final Exam Final Exam - Marketing Manager 00:20:00 Assignment Assignment - Marketing Manager 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Marketing Manager
Delivered Online On Demand
£25

Sales and Marketing Manager

4.7(160)

By Janets

Sales and Marketing Manager Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.         This Sales and Marketing Manager Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full tutor support on weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment COURSE CONTENT Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II) Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Sales and Marketing Manager 00:20:00 Final Exam Final Exam - Sales and Marketing Manager 00:20:00 Assignment Assignment - Sales and Marketing Manager 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales and Marketing Manager
Delivered Online On Demand
£25

Email Marketing Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Email Marketer | 10 Endorsed Certificates Included | Life Time Access

Email Marketing Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Marketing Manager Training Course

By Apex Learning

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. Our Marketing Manager package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in 1 Ultimate Marketing Manager bundle consists of the following Courses: * Course 01: Marketing * Course 02: Marketing Secrets for High Sales * Course 03: Marketing Principles * Course 04: Marketing Strategies for Business * Course 05: Sales and Marketing Coordinator * Course 06: Commercial Law * Course 07: Email Marketing Masterclass * Course 08: Lead Generation with Attraction Marketing for Business * Course 09: Strategic Planning and Analysis for Marketing * Course 10: Lead Generation and Attraction Marketing Training * Course 11: Content Creation and Content Marketing * Course 12: Complete Online Marketing & Advertising Course * Course 13: Introduction To CPA Marketing * Course 14: How to Produce a Creative Marketing Strategy * Course 15: Marketing Executive Training * Course 16: Advanced Diploma in Digital Marketing * Course 17: Advanced Diploma in Social Media Marketing * Course 18: Facebook Marketing Strategy for Business * Course 19: Advanced Instagram Marketing * Course 20: Marketing Communication Additionally, you will get 5 other career-guided courses in this Marketing Manager bundle: * Course 01: Career Development Plan Fundamentals * Course 02: CV Writing and Job Searching * Course 03: Interview Skills: Ace the Interview * Course 04: Video Job Interview for Job Seekers * Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Marketing Manager bundle. Learning Outcomes of Marketing Manager bundle This career-oriented bundle will help you to * Gain the ability to excel in the role * Know your responsibilities and convey your experience to others * Gain excellent interpersonal and communication skills * Know the pros and cons of working as Manager * Adhere to the regulations around this area * Gain time and risk management skills to ensure efficiency * Manipulate technological advancement to become more effective * Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this bundle. REQUIREMENTS This Manager course has been designed to be fully compatible with tablets and smartphones. CAREER PATH Having this expertise will increase the value of your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Marketing Manager Training Course
Delivered Online On Demand
£150

Content Marketing Manager Bundle - QLS Endorsed

By Imperial Academy

10 QLS Endorsed Courses for Content Marketer | 10 QLS Endorsed Certificates Included | Life Time Access

Content Marketing Manager Bundle - QLS Endorsed
Delivered Online On Demand
£599

Digital Marketing Manager

By Course Cloud

WHAT WILL I LEARN? YOU WILL LEARN HOW TO USE DOZENS OF PROVEN DIGITAL MARKETING STRATEGIES YOU WILL IMPROVE YOUR BRAND IDENTITY AND GROW YOUR BRAND'S AUDIENCE YOU WILL LEARN SOCIAL MEDIA MARKETING USING ALL OF THE MOST POPULAR SOCIAL MEDIA PLATFORMS TO GROW YOUR BUSINESS YOU WILL GROW YOUR EMAIL LIST, WEBSITE TRAFFIC, SUBSCRIBER COUNT, AND SOCIAL MEDIA FOLLOWING YOU WILL SEE TANGIBLE RESULTS BY TAKING ACTION THROUGHOUT THE ENTIRE COURSE YOU WILL INCREASE CONVERSIONS AND SALES WITH REAL WORLD TECHNIQUES THE COMPREHENSIVE DIGITAL MARKETING MANAGER HAS BEEN DESIGNED BY INDUSTRY EXPERTS TO PROVIDE LEARNERS WITH EVERYTHING THEY NEED TO ENHANCE THEIR SKILLS AND KNOWLEDGE IN THEIR CHOSEN AREA OF STUDY. ENROL ON THE DIGITAL MARKETING MANAGER TODAY, AND LEARN FROM THE VERY BEST THE INDUSTRY HAS TO OFFER!

Digital Marketing Manager
Delivered Online On Demand
£25

Customer Journey Mapping, Modelling and Information Architecture

By Bunnyfoot

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Customer Journey Mapping, Modelling and Information Architecture
Delivered OnlineFull day, Jun 4th, 08:30 + 1 more
£595

Digital Marketing Manager Job Ready Program with Career Support & Money Back Guarantee

5.0(2)

By Academy for Health and Fitness

"Start your career as a Digital Marketing Specialist and earn up to £70,000 per Year." Digital marketing reigns supreme in the UK, with a whopping 71% of businesses utilizing it to reach customers. This translates to fantastic job opportunities - the sector is predicted to create 1.2 million new positions by 2025! Salaries are equally impressive, with an average of £38,000 for entry-level roles and skyrocketing to £65,000 for experienced professionals. So, are you ready to launch your career into the exciting world of digital marketing? Our Digital Marketing Job Ready Program is your all-in-one solution to learn digital marketings from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job in digital marketing. By choosing our Digital Marketing Job Ready Program, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. Enrol Now and Kickstart Your Digital Marketing Career. Don't miss this opportunity to transform your career with the Digital Marketing Job Ready Program. With our comprehensive training, career support, and money-back guarantee, you're not just enrolling in a program; you're investing in a brighter future. Join us now and become a part of the next generation of Digital Marketing executives! In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Digital Marketing Specialist, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Digital Marketing Job Ready Program today and start your journey to becoming a successful Digital Marketing Specialis/ Executivet! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Digital Marketing Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Digital Marketing. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Digital Marketing field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Digital Marketing Specialist. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Courses we will provide once you enrol in the program: * Course 01: Digital Marketer Training * Course 02: Digital Marketing - Growth Hacking Techniques * Course 03: SEO Masterclass * Course 04: Strategic Marketing & Planning * Course 05: Digital Marketing Business Tips * Course 06: Leads and Sales Generating * Course 07: Sales and Marketing Diploma * Course 08: Creative Marketing Plan * Course 09: Marketing Secrets for High Sales * Course 10: Affiliate Marketing Masterclass * Course 11: Social Media Marketing Strategy * Course 12: Facebook Marketing Strategy for Business * Course 13: Learn to Optimize Results With Facebook Analytics * Course 14: Instagram Marketing * Course 15: Social Media Influencer * Course 16: Creating Highly Profitable Sales Funnel Blueprint Foundations * Course 17: Content Creation and Content Marketing Certificate * Course 18: Negotiation Skills Certificate The Digital Marketing Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Digital Marketing Job Ready Program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 premium courses related to Digital Marketing. These courses will teach you the knowledge and skills required to become a successful Digital Marketing Analyst. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the Digital Marketing industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in web development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful Digital Marketing Specialist career begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This bundle is ideal for: * Students seeking mastery in this field * Professionals seeking to enhance their skills * Anyone who is passionate about this topic REQUIREMENTS No experience is required. Just enrol & start learning. CAREER PATH This Digital Marketing Job Ready Program will help you get a job in different roles, such as: * Digital Marketing Specialist: £25k - £35k * SEO Specialist: £30k - £40k * Content Marketing Specialist: £32k - £42k * Social Media Manager: £35k - £45k * PPC Specialist: £38k - £48k * Marketing Manager: £45k - £65k CERTIFICATES CPD ACCREDITED E-CERTIFICATE Digital certificate - Included CPD ACCREDITED FRAMED (HARDCOPY) CERTIFICATE Hard copy certificate - Included ENROLMENT LETTER Digital certificate - Included QLS ENDORSED HARD COPY CERTIFICATE Hard copy certificate - Included STUDENT ID CARD Digital certificate - Included

Digital Marketing Manager Job Ready Program with Career Support & Money Back Guarantee
Delivered Online On Demand
£1299

Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)

By Bunnyfoot

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)
Delivered Online3 days, Jun 25th, 08:30 + 3 more
£1295

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam
Delivered Online4 days, Jun 17th, 13:00 + 2 more
£2385

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Positively Delicious Nomadic Cookery School

positively delicious nomadic cookery school

Guildford

Nikki met Jacqueline in 2014 via Twitter with a desire to learn to be a chef. Fast forward over seven years and she works as a sous chef & event manager for Jacqueline, whilst working in restaurants & other hospitality venues across London & Sussex. She was head chef for Jacqueline’s own wedding! Prior to being a chef Nikki worked as a youth practitioner and workshop facilitator. Once working in food she discovered she could combine her two passions and impart her love of food and cooking to others through teaching. Whilst living in Brighton she worked at Brighton cookery school developing classes & teaching groups up to thirty children & adults. Her dream one day is to work full time as a cookery teacher following the ethos of Positively delicious. Katie Chubb Marketing Manager Katie is a marketing manager with over a decade of experience in both digital and traditional marketing, she runs an agency called Runway that helps businesses "take off". Working from FTSE100 listed companies to start ups, she creates bespoke campaigns that are tailored to specific business needs and goals. She looks after everything from email, to PR, website content, and socials. Charlie Simpson Creative Executive Charlie is a content creator, that has worked with numerous individuals, businesses and artists on projects, that have gained reach world-wide. Charlie has worked with Jacqueline since the beginning, helping to maintain our Website and offer technical support. He is also an experienced food Videographer and Photographer.