10439 Manager courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. RECOGNIZING THE IMPACT OF CONFLICT * Identify Your Personal Reaction to Conflict * Develop a Healthy Attitude Toward Conflict 2. ANALYZING CONFLICT * Assess the Situation * Identify the Source of the Conflict 3. DEALING WITH CONFLICT * Listen Actively * Communicate Effectively * Respond to Negative Tactics * Avoid Conflict Escalation 4. RESOLVING CONFLICT * Evaluate Approaches to Conflict Resolution * Determine the Best Solution * Implement an Action Plan ADDITIONAL COURSE DETAILS: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING SMART GOALS * The Three P?s * The SMART Way * Prioritizing Your Goals * Visualization 3 - PRIORITIZING YOUR TIME * The 80/20 Rule * The Urgent/Important Matrix * Being Assertive 4 - PLANNING WISELY * Creating Your Productivity Journal * Maximizing the Power of Your Productivity Journal * The Glass Jar: Rocks, Pebbles, Sand, and Water * Chunk, Block, and Tackle * Ready, Fire, Aim! 5 - TACKLING PROCRASTINATION * Why We Procrastinate * Nine Ways to Overcome Procrastination * Eat That Frog! 6 - CRISIS MANAGEMENT * When the Storm Hits * Creating a Plan * Executing the Plan * Lessons Learned 7 - ORGANIZING YOUR WORKSPACE * De-Clutter * Managing Workflow * Dealing with E-mail * Using Calendars * 8 - DELEGATING MADE EASY * When to Delegate * To Whom Should You Delegate? * How Should You Delegate? * Keeping Control * The Importance of Full Acceptance 9 - SETTING A RITUAL * What is a Ritual? * Ritualizing Sleep, Meals, and Exercise * Example Rituals * Using Rituals to Maximize Time 10 - MEETING MANAGEMENT * Deciding if a Meeting is Necessary * Using the PAT Approach * Building the Agenda * Keeping Things on Track * Making Sure the Meeting Was Worthwhile 11 - ALTERNATIVES TO MEETINGS * Instant Messaging and Chat Rooms * Teleconferencing * E-mail Lists and Online Groups * Collaboration Applications 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learners will develop knowledge from the FD&FA foundation BS 5839-1 module and/or industry experience and apply this to the installation of FD&FA systems.

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for Professionals preparing to become CRISC certified. Risk practitioners Students or recent graduates Overview At course completions, students will understand the essential concepts in the 4 ISACA CRISC domains: Governance IT Risk Assessment Risk Response and Reporting Information Technology and Security This 3 Day CRISC course is geared towards preparing students to pass the ISACA Certified in Risk and Information Systems Control examination. The course covers all four of the CRISC domains, and each section corresponds directly to the CRISC job practice. CRISC validates your experience in building a well-defined, agile risk-management program, based on best practices to identify, analyze, evaluate, assess, prioritize and respond to risks. This enhances benefits realization and delivers optimal value to stakeholders. GOVERNANCE - A. ORGANIZATIONAL GOVERNANCE * Organizational Strategy, Goals, and Objectives * Organizational Structure, Roles, and Responsibilities * Organizational Culture * Policies and Standards * Business Processes * Organizational Assets GOVERNANCE - B. RISK GOVERNANCE * Enterprise Risk Management and Risk Management Framework * Three Lines of Defense * Risk Profile * Risk Appetite and Risk Tolerance * Legal, Regulatory, and Contractual Requirements * Professional Ethics of Risk Management IT RISK ASSESSMENT - A. IT RISK IDENTIFICATION * Risk Events (e.g., contributing conditions, loss result) * Threat Modelling and Threat Landscape * Vulnerability and Control Deficiency Analysis (e.g., root cause analysis) * Risk Scenario Development IT RISK ASSESSMENT - B. IT RISK ANALYSIS AND EVALUATION * Risk Assessment Concepts, Standards, and Frameworks * Risk Register * Risk Analysis Methodologies * Business Impact Analysis * Inherent and Residual Risk RISK RESPONSE AND REPORTING - A. RISK RESPONSE * Risk Treatment / Risk Response Options * Risk and Control Ownership * Third-Party Risk Management * Issue, Finding, and Exception Management * Management of Emerging Risk RISK RESPONSE AND REPORTING - B. CONTROL DESIGN AND IMPLEMENTATION * Control Types, Standards, and Frameworks * Control Design, Selection, and Analysis * Control Implementation * Control Testing and Effectiveness Evaluation RISK RESPONSE AND REPORTING - C. RISK MONITORING AND REPORTING * Risk Treatment Plans * Data Collection, Aggregation, Analysis, and Validation * Risk and Control Monitoring Techniques * Risk and Control Reporting Techniques (heatmap, scorecards, dashboards) * Key Performance Indicators * Key Risk Indicators (KRIs) * Key Control Indicators (KCIs) INFORMATION TECHNOLOGY AND SECURITY - A. INFORMATION TECHNOLOGY PRINCIPLES * Enterprise Architecture * IT Operations Management (e.g., change management, IT assets, problems, incidents) * Project Management * Disaster Recovery Management (DRM) * Data Lifecycle Management * System Development Life Cycle (SDLC) * Emerging Technologies INFORMATION TECHNOLOGY AND SECURITY - B. INFORMATION SECURITY PRINCIPLES * Information Security Concepts, Frameworks, and Standards * Information Security Awareness Training * Business Continuity Management * Data Privacy and Data Protection Principles

Join us for a FREE 2-hour webinar on how to find and successfully bid for public sector contracts.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals who lead others will benefit from this course. Overview Learn to lead in a world of diversity Engage and empower our multi-generational workforce Leverage culture as the new strategic differentiator Develop your path to leadership success In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A COMPLEX WORLD OF DIVERSITY * Working in Fluid Dynamic Environments * Understanding the New Transient Workforce * Addressing the Need for a New Type of Leadership * Leading with Authenticity * Developing Required Skills and Competencies * Decentralizing Power 2. MAKING DIFFERENCE YOUR STRATEGIC ADVANTAGE * Engaging in the 21st Century * Measuring Engagement and Taking Advantage of High Engagement * Overcoming Challenges to Employee Engagement * Embracing Difference and Bridging Boundaries * Developing Cultural Intelligence and Responding Effectively to Cultural Differences * Applying SCARF to Direct Behavior 3. LEVERAGING CHANGE AS THE NEW NORMAL * Understanding and Applying Emotional Intelligence * Motivating Others * Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types * Developing Your Leadership Psychological Toolkit * Identifying Drivers - Desires and Expectations * The Impact of an Environment of Trust * Meeting the Needs of the Social Brain * Promoting Involvement 4. CREATING LEADERS FOR THE FUTURE * Facing the Challenges of a Modern Leader * Avoiding Cultural Pitfalls * Creating a Common Culture for All * Leading Fluid Teams * Seeking Diverse Perspectives * Soliciting Feedback * Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective * Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence ADDITIONAL COURSE DETAILS: Nexus Humans Navigating The Modern Workforce - Diversity, Culture, Generations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Navigating The Modern Workforce - Diversity, Culture, Generations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is suitable for IT personnel who are just beginning to work with Azure. This audience wants to learn about our offerings and get hands-on experience with the product. This course primarily uses the Azure portal and command line interface to create resources and does not require scripting skills. Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator. This course combines lecture, demonstrations, and hands-on labs. This course will also help prepare someone for the AZ-900 exam. This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools. Prerequisites There are no prerequisites for taking this course. Familiarity with cloud computing is helpful, but isn't necessary. 1 - DESCRIBE CLOUD COMPUTING * What is cloud computing * Describe the shared responsibility model * Define cloud models * Describe the consumption-based model 2 - DESCRIBE THE BENEFITS OF USING CLOUD SERVICES * Describe the benefits of high availability and scalability in the cloud * Describe the benefits of reliability and predictability in the cloud * Describe the benefits of security and governance in the cloud * Describe the benefits of manageability in the cloud 3 - DESCRIBE CLOUD SERVICE TYPES * Describe Infrastructure as a Service * Describe Platform as a Service * Describe Software as a Service 4 - DESCRIBE THE CORE ARCHITECTURAL COMPONENTS OF AZURE * What is Microsoft Azure * Get started with Azure accounts * Describe Azure physical infrastructure * Describe Azure management infrastructure 5 - DESCRIBE AZURE COMPUTE AND NETWORKING SERVICES * Describe Azure Virtual Machines * Describe Azure Virtual Desktop * Describe Azure Containers * Describe Azure Functions * Describe application hosting options * Describe Azure Virtual Networking * Describe Azure Virtual Private Networks * Describe Azure ExpressRoute * Describe Azure DNS 6 - DESCRIBE AZURE STORAGE SERVICES * Describe Azure storage accounts * Describe Azure storage redundancy * Describe Azure storage services * Identify Azure data migration options * Identify Azure file movement options 7 - DESCRIBE AZURE IDENTITY, ACCESS, AND SECURITY * Describe Azure directory services * Describe Azure authentication methods * Describe Azure external identities * Describe Azure conditional access * Describe Azure role-based access control * Describe zero trust model * Describe defense-in-depth * Describe Microsoft Defender for Cloud 8 - DESCRIBE COST MANAGEMENT IN AZURE * Describe factors that can affect costs in Azure * Compare the Pricing and Total Cost of Ownership calculators * Describe the Microsoft Cost Management tool * Describe the purpose of tags 9 - DESCRIBE FEATURES AND TOOLS IN AZURE FOR GOVERNANCE AND COMPLIANCE * Describe the purpose of Microsoft Purview * Describe the purpose of Azure Policy * Describe the purpose of resource locks * Describe the purpose of the Service Trust portal 10 - DESCRIBE FEATURES AND TOOLS FOR MANAGING AND DEPLOYING AZURE RESOURCES * Describe tools for interacting with Azure * Describe the purpose of Azure Arc * Describe Azure Resource Manager and Azure ARM templates 11 - DESCRIBE MONITORING TOOLS IN AZURE * Describe the purpose of Azure Advisor * Describe Azure Service Health * Describe Azure Monitor ADDITIONAL COURSE DETAILS: Nexus Humans AZ-900T00 Microsoft Azure Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-900T00 Microsoft Azure Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. COMMUNICATION BASICS * Effective communication * Organizational management * Organization types and characteristics * Communication flow 2. LEADERSHIP AND MOTIVATION * Communication and leadership * Communication and motivation 3. RELATIONAL CONTEXT AND ORGANIZATIONS * Relational context * Relationships and organizations 4. TECHNOLOGY IN THE WORKPLACE * Workplace technology * Impact of technology * Technology guidelines 5. CONTEXT, STRESS, AND MANAGERIAL TOOLS * Environmental context * Stress and communication 6. INNOVATION AND CHANGE * Aspects of innovation * Aspects of change 7. POWER, POLITICS, AND DIVERSITY * Power and communication * Diversity and communication * Empowerment and communication ADDITIONAL COURSE DETAILS: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are your drivers prepared for the challenges of navigating urban roads alongside vulnerable road users? Introducing our cutting-edge FORS Approved Virtual Reality Safe Urban Driving Training – an interactive, immersive classroom-based experience that revolutionises road safety awareness. Why Choose Our Training? - Immersive Learning: Our training takes your drivers on a journey into the world of vulnerable road users. Using virtual reality headsets, they'll experience firsthand the complexities of cyclists navigating bustling city streets. This immersive approach empowers drivers to learn, adapt, and foster a road safety culture. - Accessibility: We understand that getting behind the handlebars after years of non-riding can be daunting. Our training provides a comfortable and risk-free environment for drivers to reconnect with the cyclist's perspective and grasp the dangers vulnerable road users face daily. - Consistency is Key: Unlike unpredictable real-world scenarios, our interactive learning ensures a consistent, high-quality training experience. Drivers gain valuable insights without the uncertainties of on-road cycling courses. Course Details: - Duration: Our DCPC-approved course runs for seven hours, plus breaks, aligning with DVSA periodic training regulations. - Requirements: Participants must be able use their handheld mobile phone to download the app which they have use on the day, and for a further 3 months if they want to continue to practice questions and watching the interactive videos.  Course Content: - The Urban Landscape: Understanding the changing streetscape and urban environment. - Sharing the Road: Safely interacting with vulnerable road users.- Defensive Driving: Techniques and maintaining vehicle safety equipment effectiveness.- Exchanging Places: Enhancing driver attitude and perception.- Active Travel: An introduction to driver fitness, health, and its impact on road safety.- Hazard Recognition: Insight into the challenges faced by vulnerable road users. Our Safe Urban Driving Training is not just about compliance; it's about enhancing safety, protecting lives, and meeting the requirements of Work Related Road Risk (WRRR), Fleet Operator Recognition Scheme (FORS) Silver level, and Construction Logistics and Community Safety (CLOCS) Standard. Invest in your drivers' safety and equip them with the skills needed to navigate urban roads responsibly. Choose our FORS Approved Virtual Reality Safe Urban Driving Training for a safer tomorrow. Total Compliance is are nationwide Transport, Logistics and Construction Consultants & Trainers. www.totalcompliance.co.uk [https://totalcompliance.co.uk]