Harpenden

<h2>Mediation Skills</h2><p>This is an interactive and dynamic workshop designed to help participants increase their understanding of conflict and of the use of mediation mindsets and skills to manage it. Mediation facilitates people in conflict finding their own way forward. By using mediation mindsets and skills, participants will be able to understand the sources of conflict and how to manage it and will become more effective in dealing with it in their organisations.</p><h3>Learning objectives</h3><p>At the end of the session participants will:</p><ul><li>Understand themselves better when they are in conflict</li><li>Be aware of how people in conflict behave, feel and think</li><li>Understand, and be able to apply, mediation mindsets and skills to managing conflict</li><li>Be able to deal with conflict more effectively, becoming more confident and assertive</li></ul><section>
                    <h3>Introduction</h3><ul><li>Workshop objectives</li><li>Participants' experience and confidence in this area</li><li>Personal objectives</li></ul><h3>Overview of conflict</h3><ul><li>Conflict in organisations and teams</li><li>The conflict escalation spiral</li><li>Constructive or destructive conflict?</li></ul><h3>Causes of conflict</h3><ul><li>Neurobiology and conflict: reaction and response</li><li>Observations and interpretations</li><li>Mayer's Wheel of Conflict</li><li>The PIN model: Positions-Interests-Needs</li></ul><h3>Key mindsets in mediation</h3><ul><li>Impartiality and neutrality</li><li>Creating space</li><li>Creating safety</li></ul><h3>Key skills</h3><ul><li>Listening for facts, feelings, needs and assumptions</li><li>Reflecting and summarising</li><li>Powerful questioning</li><li>Empathy</li></ul><h3>Assertive communication and non-violent communication</h3><ul><li>NVC model</li><li>I statements</li></ul><h3>Application and review of the day</h3><ul><li>So, what do you need to deal with conflict successfully?</li><li>Diffusing a reaction</li><li>Action planning</li><li>Review and close</li></ul>


                </section>

Maximum Performance

Mediation Mindsets and Skills

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p><span>Cloud Solutions Architects</span></p><br /><p><span> DevOps Engineers</span></p><br /><p><span> Individuals using Google Cloud Platform who deploy applications, monitor operations, and manage enterprise solutions</span></p><p></p>Overview<p></p><p><span>At course completion, you will have attained knowledge of:</span></p><br /><p><span>Fundamentals of Google Cloud Platform (GCP)</span></p><br /><p><span>Google Cloud Storage</span></p><br /><p><span>Google Compute Engine</span></p><br /><p><span>Google Cloud SQL</span></p><br /><p><span>Load Balancing (LB)</span></p><br /><p><span>Google Cloud Monitoring</span></p><br /><p><span>Auto-Scaling</span></p><br /><p><span>Virtual Private Cloud (VPC) Network</span></p><br /><p><span>Cloud Identity and Access Management (IAM)</span></p><br /><p><span>Cloud CDN and DNS</span></p><br /><p><span>Cloud VPN</span></p><br /><p><span>Google Cloud Deployment Manager</span></p><br /><p><span>Google Container Engine</span></p><br /><p><span>Cloud Run</span></p><br /><p><span>Cloud Bigtable</span></p><br /><p><span>Cloud Datastore</span></p><br /><p><span>Cloud BigQuery</span></p><br /><p><span>Cloud DataFlow</span></p><br /><p><span>Cloud DataProc</span></p><br /><p><span>Cloud Pub/Sub</span></p><p></p><p>In this course you will attain a deep knowledge of Google Cloud Platform infrastructure and design patterns on developing applications on GCP. This course will prepare you for the Google Cloud Architect Associate Certification Exam.</p></div><div id="course-pills-2"><h4>Fundamentals of Google Cloud Platform (GCP)</h4><ul><li>Overview</li><li>Regions and Zones</li><li>Review of major GCP services</li><li></li></ul><h4>Google Cloud Storage</h4><ul><li>Fundamental APIs</li><li>Consistency</li><li>Cloud Storage Namespace</li><li>Buckets and Objects</li><li>Bucket and Object Naming Guidelines</li><li>Encryption</li><li>Object Versioning</li><li>Object Lifecycle Management</li><li>Access Control</li><li>Access Control Lists</li><li>Signed URL</li><li>Multipart upload</li><li>Resumable upload</li><li>Understanding Pricing for Cloud Storage</li><li>Offline Media Import/Export</li><li>Architecture case study of common Use Cases of Google Cloud Storage</li><li>Hands-on: Cloud Storage Lab; Creating Buckets, objects, and managing access control</li><li></li></ul><h4>Google Compute Engine</h4><ul><li>Compute Engine Architecture</li><li>VM Instances types</li><li>Persistence Disks</li><li>Images</li><li>Generating Custom Images</li><li>IP Addresses</li><li>Static IPs</li><li>Ephemeral</li><li>Access Control Options</li><li>IAM</li><li>Service Account</li><li>Monitoring Instances with Google Cloud Monitoring</li><li>Compute Engine Networks and Firewalls</li><li>Hands-on: Hosting an Application on Compute Engine</li><li></li></ul><h4>Google Cloud SQL</h4><ul><li>Core advantages of Cloud SQL</li><li>Cloud SQL database instance types</li><li>Access Control</li><li>High availability options</li><li>Failover</li><li>Read replica</li><li>Backup options</li><li>On Demand</li><li>Automated</li><li>Understanding Pricing of Cloud SQL</li><li></li></ul><h4>Load Balancing (LB)</h4><ul><li>Fundamentals of a Load Balancer</li><li>Network Load balancing</li><li>HTTPS Load balancing</li><li>Cross region Load balancing</li><li>Content Load balancing</li><li>Target proxies</li><li>SSL Load Balancing</li><li>Internal Load Balancing</li><li>Network Load Balancing</li><li>Understanding Pricing for Load Balancer</li><li></li></ul><h4>Google Cloud Monitoring</h4><ul><li>Architecture of Cloud Monitoring</li><li>Supported metrics</li><li>Stackdriver Monitoring APIs</li><li></li></ul><h4>Auto-Scaling</h4><ul><li>Overview of Autoscaling</li><li>Auto-scaling Fundamentals</li><li>Instance groups</li><li>Templates</li><li>Policies</li><li>Decisions</li><li>Hands-on: Deploying a scale application on GCP using Autoscaling, Compute Engine, Cloud SQL, Load Balancers.</li><li></li></ul><h4>Virtual Private Cloud (VPC) Network</h4><ul><li>Salient features of Virtual Private Cloud (VPC) Network Infrastructure</li><li>Virtual Private Cloud (VPC) Networking Fundamentals</li><li>Subnetworks</li><li>Firewall</li><li>Internal DNS</li><li>Network Routes</li><li>Hands-on: Hosting Secure Applications in Google Cloud VPC Networks</li><li></li></ul><h4>Cloud Identity and Access Management (IAM)</h4><ul><li>Introduction</li><li>User and Service Accounts</li><li>IAM Roles</li><li>Policy</li><li>Hands-on: Managing Users, Policies and Granting Roles using Service Accounts</li><li></li></ul><h4>Cloud CDN and DNS</h4><ul><li>What is CDN</li><li>Google Cloud CDN</li><li>Cloud CDN Concepts</li><li>Some of the Cloud CDN Edge locations</li><li>Cloud DNS</li><li>Cloud DNS Terminologies</li><li>Supported Record Types</li><li>Hands-on: Moving an Existing Domain Name to Cloud DNS</li><li></li></ul><h4>Cloud VPN</h4><ul><li>Cloud VPN overview</li><li>Types of Cloud VPN</li><li>Specifications</li><li>Maintenance and Availability</li><li>Google Cloud Deployment Manager</li><li>Deployment Manager</li><li>Deployment Manager Fundamentals</li><li>Runtime Configurator</li><li>Quotas</li><li>Hands-on: Generating and Creating Cloud Deployment Manager Template</li><li></li></ul><h4>Google Container Engine</h4><ul><li>Google Container Engine Overview</li><li>Docker Overview</li><li>Kubernetes Terminologies</li><li>Replication Controller</li><li>Deployment</li><li>Price and Quotas</li><li>Hands-on: Deploying WordPress Cluster using Container Engine</li><li></li></ul><h4>Cloud Run</h4><ul><li>Overview of Cloud Run</li><li>Deploy a Prebuilt Sample container</li><li></li></ul><h4>Cloud Bigtable</h4><ul><li>Overview of Cloud Bigtable</li><li>Access Control</li><li>Performance</li><li>Locations</li><li>Cloud Datastore</li><li>Overview of Cloud Datastore</li><li>Limits</li><li>Storage Size</li><li>Multitenancy</li><li>Benefits of Multitenancy</li><li>Encryption</li><li> Locations</li><li></li></ul><h4>Cloud BigQuery</h4><ul><li>BigQuery Overview</li><li>Interacting with BigQuery</li><li>Datasets, Tables, and Views</li><li>Partitioned Tables</li><li>Query Plan Explanation</li><li>Hands-on: Getting Started with BigQuery</li><li></li></ul><h4>Cloud DataFlow</h4><ul><li>Overview</li><li>Programming Model</li><li>DataFlow SDK 1.x for java</li><li>Cloud Dataflow SDK 2.x</li><li>Security and Permissions</li><li>Advanced Access Control</li><li></li></ul><h4>Cloud DataProc</h4><ul><li>Overview</li><li>Clusters</li><li>Versioning</li><li></li></ul><h4>Cloud Pub/Sub</h4><ul><li>Overview of Cloud Pub/Sub</li><li>Pub/Sub Concepts and Message Flow</li><li>Data Model</li><li>Cleanup of All Services</li><li>Hands-on: Cloud Pub/Sub Lab with Background Cloud Function</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Google Cloud Engineer Associate Certification Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Google Cloud Engineer Associate Certification Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

AWS Certification

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

Google Cloud

AWS Certified Solutions Architect

Google Cloud Engineer Associate Certification Bootcamp

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course benefits individuals responsible for configuring and monitoring devices running the Junos OS.</p>Overview<p>After successfully completing this course, you should be able to:<br />Describe the various OSPF link-state advertisement (LSA) types.<br />Explain the flooding of LSAs in an OSPF network.<br />Describe the shortest-path-first (SPF) algorithm.<br />Describe OSPF link metrics.<br />Describe the various OSPF authentication methods.<br />Explain the differences between OSPFv2 and OSPFv3.<br />Describe OSPF area types and operations.<br />Configure various OSPF area types.<br />Summarize and restrict routes.<br />Configure OSPF multi-area adjacencies.<br />Configure OSPF virtual links.<br />Explain OSPF external reachability.<br />List useful commands that are used to troubleshoot and verify OSPF.<br />Isolate different OSPF issues.<br />Describe BGP operations.<br />Configure various BGP options.<br />Explain the route selection process for BGP.<br />Describe how to alter the route selection process.<br />Explain the use of routing policies in BGP.<br />Explain how BGP routes are processed.<br />Describe the various BGP attributes and their use.<br />Manipulate common BGP attributes.<br />Review common BGP troubleshooting procedures.<br />List common BGP troubleshooting commands.<br />Identify issues with BGP peering.<br />Explain reasons to use BGP in the Enterprise.<br />Explain how ISP policies can influence external connectivity.<br />Describe three common routing policies for external connectivity in the enterprise.<br />Identify common commands for troubleshooting routing policy.<br />Describe basic multicast terminology.<br />Describe the multicast address space.<br />Describe how RPF is used in a multicast network.<br />Describe the basic functionality of IGMP.<br />Describe the multicast service models and modes.<br />Describe PIM-SM operation and configuration when using the ASM model.<br />Describe PIM-SM operation and configuration when using the SSM model.<br />Verify and troubleshoot multicast.<br />Identify environments that may require a modified CoS implementation.<br />Describe the various CoS components and their respective functions.<br />Explain the CoS processing along with CoS defaults on SRX Series devices.<br />Describe situations in which some CoS features are used in the enterprise.<br />Describe the use of the Real-Time Performance Monitoring tool.<br />Verify and troubleshoot CoS.<br />Describe a traditional Campus network design.<br />Understand the need for a new architectural design.<br />Describe the five key concepts of the Evolved Core.<br />Describe the benefits of a Layer 3-based Campus Networks.<br />Describe Layer 2 tunneling.<br />Explain VXLAN functionality.<br />Describe VXLAN gateways.<br />Describe EVPN features.<br />Describe EVPN operations.</p><p>This five-day course is designed to provide students with the tools required for implementing, monitoring, and troubleshooting Layer 3 components in an enterprise network.</p></div><div id="course-pills-2"><h4>Chapter 1: Course Introduction</h4><ul><li>Course Introduction</li></ul><h4>Chapter 2: OSPF</h4><ul><li>OSPFv2 Review</li><li>Link-State Advertisements</li><li>Protocol Operations</li><li>OSPF Authentication</li><li>OSPFv3</li><li>Lab 1: Configuring and Monitoring OSPF</li></ul><h4>Chapter 3: OSPF Areas</h4><ul><li>Review of OSPF Areas</li><li>Stub Area Operation</li><li>Stub Area Configuration</li><li>NSSA Operation</li><li>NSSA Configuration</li><li>Route Summarization</li><li>Lab 2: Configuring and Monitoring OSPF Areas and Route Summarization</li></ul><h4>Chapter 4: Advanced OSPF Options</h4><ul><li>OSPF Multi-Area Adjacencies</li><li>Virtual Links</li><li>External Reachability</li><li>Lab 3: Configuring and Monitoring Routing Policy and Advanced OSPF Options</li></ul><h4>Chapter 5: Troubleshooting </h4><ul><li>Troubleshooting LSDB Consistency Issues</li><li>Case Study: Adjacency Issues</li><li>Lab: Troubleshooting OSPF</li></ul><h4>Chapter 6: BGP</h4><ul><li>Review of BGP</li><li>BGP Configuration Options</li><li>BGP Operations</li><li>BGP Path Selection and Options</li><li>Lab: Implementing BGP</li></ul><h4>Chapter 7: BGP Attributes and Policy</h4><ul><li>Policy and BGP</li><li>BGP Attributes</li><li>Details and Manipulation of Common BGP Path Attributes</li><li>Lab: BGP Attributes</li></ul><h4>Chapter 8: Troubleshooting BGP</h4><ul><li>BGP Troubleshooting</li><li>BGP Case Study</li><li>Lab: Troubleshooting BGP</li></ul><h4>Chapter 9: Enterprise Routing Policies</h4><ul><li>Enterprise BGP Core Network Design</li><li>Enterprise External Network Deployment</li><li>Lab: Implementing Enterprise Routing Policies</li></ul><h4>Chapter 10: Troubleshooting Policies</h4><ul><li>Routing Policy Structure</li><li>Using RegEx</li><li>Routing Policy Troubleshooting</li><li>Case Study</li><li>Lab: Troubleshooting Routing Policies</li></ul><h4>Chapter 11: Introduction to Multicast</h4><ul><li>Overview of Multicast</li><li>Multicast Addressing</li><li>RPF</li><li>IGMP</li><li>Lab: PIM-SM</li></ul><h4>Chapter 12: Multicast Routing Protocols and SSM</h4><ul><li>Overview of Multicast Routing Protocols</li><li>PIM-SM Using the ASM Model</li><li>PIM-SM Using the SSM Model</li><li>Lab: Implementing PIM-SM</li><li>Lab: Implementing SSM</li></ul><h4>Chapter 13: Troubleshooting Multicast</h4><ul><li>Multicast Troubleshooting</li><li>Multicast Case Study</li><li>Lab: Troubleshooting Multicast</li></ul><h4>Chapter 14: Class of Service</h4><ul><li>CoS Components Review and Case Study</li><li>CoS Processing and CoS Defaults on the SRX Series Device</li><li>Policing</li><li>Virtual Channels</li><li>Monitoring with Resource Performance Monitoring</li><li>Lab 9: Implementing CoS Features in the Enterprise</li></ul><h4>Chapter 15: Troubleshooting Class of Service</h4><ul><li>CoS Troubleshooting</li><li>CoS Case Study</li><li>Lab: Troubleshooting Class of Service</li></ul><h4>Chapter 16: Enterprise Architectures</h4><ul><li>Traditional Enterprise Networks</li><li>A New Architecture</li><li>Key Concepts of the Evolved Core</li><li>IP Fabric Campus Design</li></ul><h4>Chapter 17: VXLAN</h4><ul><li>Layer 2 Connectivity over a Layer 3 Network</li><li>VXLAN Overview</li><li>VXLAN Gateways</li></ul><h4>Chapter 18: EVPN-VXLAN</h4><ul><li>Overview of EVPN</li><li>EVPN Operations</li><li>EVPN and VXLAN</li></ul><h4>Chapter 19: Configuring EVPN-VXLAN</h4><ul><li>Configuring EVPN-VXLAN Spine Only network</li><li>Add IP Fabric leaf nodes to a Spine Only design</li><li>Configuring a new IP Fabric EVPN-VXLAN network</li></ul><h4>Chapter 20: Migrating to an IP Fabric</h4><ul><li>EVPN Routes</li><li>Useful EVPN Commands</li><li>Appendix A: BGP Route Reflection</li><li>Route Reflection Operation</li><li>Configuration and Routing Knowledge</li><li>Lab: BGP Route Reflection (Optional)</li><li>Appendix B: Troubleshooting IS-IS</li><li>IS-IS Troubleshooting</li><li>Lab: Troubleshooting IS-IS and Mixed Environments</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AJER - Advanced Junos Enterprise Routing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AJER - Advanced Junos Enterprise Routing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

AJER - Advanced Junos Enterprise Routing

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.</p>Overview<p>Understand the role of the business analyst and core competencies for performing successfully<br />Discuss the criticality of business analysis and requirements for successful project outcomes<br />Understand the main professional associations and standards supporting business analysts in the industry<br />Discuss the common problems with requirements and explore approaches to address these issues<br />Obtain a clear understanding of the various requirements types and the significance for eliciting each type <br />Demonstrate your ability to identify stakeholders<br />Explore various methods for understanding and analyzing stakeholders<br />Discuss and apply good planning practices to requirements elicitation efforts<br />Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques<br />Understand how to progress from elicitation to analysis to documentation<br />Write well-formed and validated requirements<br />Gain understanding of the best practices for writing quality requirements<br />Learn the technical writing techniques that apply directly to writing requirements documents<br />Discuss writing pitfalls, risks that impact requirements, and how to address them<br />Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation <br />Learn approaches for validating requirements<br />Understand the difference between validating requirements and validating the solution</p><p>With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today.</p></div><div id="course-pills-2"><h4>Review of Foundational Concepts</h4><ul><li>Definition of a business analysis</li><li>Definition of business analyst</li><li>BA role vs. PM role</li><li>Business analysis competencies</li><li>Benefits of business analysis</li><li>Purpose for having a BA standard</li><li>IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis</li><li>Business analysis core concepts</li><li>Discussion: Project challenges</li></ul><h4>Understanding Requirements</h4><ul><li>Common problems with requirements</li><li>Understand the problem first</li><li>Define the business need</li><li>Situation statements and moving to requirements</li><li>Understanding requirement types</li><li>Business requirements</li><li>Stakeholder/User Requirements</li><li>Solution Requirements</li><li>Functional Requirements</li><li>Non-Functional Requirements</li><li>Assumptions and Constraints</li><li>Discussions: Requirement problems, business needs, and identifying non-functional requirements</li></ul><h4>Discovering Stakeholders</h4><ul><li>Definition of a stakeholder</li><li>Stakeholder types</li><li>Identifying stakeholders</li><li>Performing stakeholder analysis</li><li>Stakeholders and requirements</li><li>Tips for identifying stakeholders</li><li>Grouping stakeholders</li><li>Creating a RACI model</li><li>Tips for analyzing stakeholders</li><li>Documenting results of stakeholder analysis</li><li>Workshop: Discovering stakeholders</li></ul><h4>Preparing for Requirements Elicitation</h4><ul><li>Planning for elicitation</li><li>Benefits of elicitation planning</li><li>What do you plan? </li><li>The elicitation plan</li><li>Setting objectives for elicitation</li><li>Determining the scope for elicitation</li><li>Establishing pre-work </li><li>Determining the outputs for the session</li><li>The iterative nature of elicitation</li><li>Elicitation roles</li><li>Elicitation planning techniques</li><li>Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation</li><li>Workshop: Planning for elicitation</li></ul><h4>Conduct Requirements Elicitation</h4><ul><li>Elicitation skillset</li><li>Types of elicitation techniques</li><li>Using active listening in elicitation</li><li>Techniques for performing elicitation</li><li>Benchmarking/Market Analysis</li><li>Brainstorming</li><li>Business Rules Analysis</li><li>Collaborative Games</li><li>Concept Modeling</li><li>Data Mining</li><li>Data Modeling</li><li>Document Analysis</li><li>Focus Groups</li><li>Interface Analysis</li><li>Interviews</li><li>Observation</li><li>Process Modeling</li><li>Prototyping</li><li>Survey or Questionnaire</li><li>Workshops</li></ul><h4>Write Effective Requirements</h4><ul><li>Elicitation and Analysis</li><li>Requirements related issues</li><li>Implications of bad requirements</li><li>Elicitation and documentation</li><li>Writing skillset</li><li>Documenting requirements</li><li>Modeling requirements</li><li>Defining the project life cycle</li><li>Impact of project life cycle on documentation</li><li>Requirements specifications</li><li>Characteristics of good requirements</li><li>Guidelines for writing textual requirements</li><li>Structuring a requirement</li><li>Writing pitfalls</li><li>Traceability</li><li>Requirements attributes</li><li>Risks associated to requirements</li><li>Discussions: Project Life Cycle and Correcting Poorly Written Requirements</li><li>Workshops: Documenting Requirements and Identify Characteristics of Good Requirements</li></ul><h4>Confirm and Communicate Elicitation Requirements</h4><ul><li>Business analysis communication</li><li>Requirements communication</li><li>Communication skills</li><li>The 7 Cs</li><li>Timing of communication</li><li>Planning communication</li><li>Importance of Collaboration</li><li>Planning collaboration</li><li>Documenting communication/collaboration needs</li><li>Confirming elicitation results</li><li>Verify requirements</li><li>Characteristics of good requirements (revisited)</li><li>Requirements checklist</li><li>Requirements validation</li><li>Signing off on requirements</li><li>Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation</li><li>Signoff</li><li>Workshops: Communicating Requirements and Obtaining Signoff</li></ul><h4>Evaluate the Solution</h4><ul><li>Business analyst role in solution evaluation</li><li>Why solutions under perform</li><li>What we are looking for in solution evaluation</li><li>When does solution evaluation occur</li><li>Performing solution evaluation</li><li>Planning solution evaluation</li><li>Metrics that might exist</li><li>Evaluating long term performance</li><li>Qualitative vs. quantitative measures</li><li>Tools &amp; techniques used in solution evaluation</li><li>Comparing expected to actuals</li><li>When solution evaluation discovers a variance</li><li>Tools/techniques for analyzing variances</li><li>Proposing a recommendation</li><li>Communicating results of solution evaluation</li><li>Discussion: Addressing Variance</li></ul><h4>Wrap up and Next Steps</h4><ul><li>Useful books and links on writing effective requirements</li><li>BABOKÂ© Guide</li><li>Business Analysis for Practitioners: A Practice Guide</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Business Analyst

Agile Business Analyst

Business Analysis

Needs Analysis

BA04 - Eliciting and Writing Effective Requirements

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Experienced system administrators and network administrators</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe the NSX Advanced Load Balancer architecture<br />Describe the NSX Advanced Load Balancer components and main functions<br />Explain the NSX Advanced Load Balancer key features and benefits<br />Deploy and configure the NSX Advanced Load Balancer infrastructure within private or public clouds using Write and No Access Cloud Connectors<br />Explain, deploy, and configure Service Engines<br />Explain and configure local load balancing constructors such as virtual services, pools, health monitors, and related components<br />Understand and modify application behavior through profiles, policies, and DataScripts<br />Configure advanced services such as global server load balancing<br />Describe how to use NSX Advanced Load Balancer REST API interfaces and related automation capabilities<br />Describe and configure NSX Advanced Load Balancer application and infrastructure monitoring<br />Gather relevant information and perform basic troubleshooting of applications that use built-in NSX Advanced Load Balancer tooling</p><p>This five-day, fast-paced course provides comprehensive training to install, configure, and manage a VMware NSXÂ© Advanced Load Balancer? (Avi Networks) solution. This course covers key NSX Advanced Load Balancer (Avi Networks) features and functionality offered in the NSX Advanced Load Balancer 20.x release. Features include the overall infrastructure, virtual services and application components, global server load balancing, various cloud connectors, application troubleshooting, and solution monitoring. Hands-on labs provide access to a software-defined data center environment to reinforce the skills and concepts presented in the course.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introduction and course logistics</li><li>Course objectives</li></ul><h4>Introduction to NSX Advanced Load Balancer</h4><ul><li>Introduce NSX Advanced Load Balancer</li><li>Discuss NSX Advanced Load Balancer use cases and benefits</li><li>Explain NSX Advanced Load Balancer architecture and components</li><li>Explain the management, control, data, and consumption planes and their respective functions</li></ul><h4>Virtual Services Configuration Concepts</h4><ul><li>Explain Virtual Service components</li><li>Explain Virtual Service types</li><li>Explain and configure basic Virtual Service components such as Application Profiles, Network Profiles</li></ul><h4>Profiles and Policies</h4><ul><li>Explain and deep dive on Advanced Virtual Service creation</li><li>Explain and deep dive on Application Profiles and Types such as L4, DNS, Syslog, and HTTP</li><li>Explain and configure advanced application HTTP Profile options</li><li>Deep dive on Network Profiles and Types</li><li>Explain and configure SSL Profiles and Certificates</li><li>Explain and Configure HTTP and DNS policies</li></ul><h4>Pools Configuration Concepts</h4><ul><li>Explain and deep dive on Pools configuration options</li><li>Describe available Load Balancing algorithms</li><li>Explain multiple Health Monitor types</li><li>Explain multiple Persistence Profiles</li><li>Explain and configure Pool Groups</li></ul><h4>Modifying Application Behavior</h4><ul><li>Design and apply application solutions leveraging application profiles</li><li>Design and apply application solutions leveraging Network and HTTP Policies and DataScripts</li><li>Explain DataScript fundamentals</li><li>Explain and leverage NSX Advanced Load Balancer analytics to understand application behavior</li><li>Describe and configure Client SSL Certificate Validation</li><li>Describe and configure Virtual Service DDoS, Rate Limiting, and Throttling capabilities</li><li>Modify Network Profiles properties such as TCP connection properties</li><li>Design and apply application solutions leveraging Persistence Profiles</li></ul><h4>NSX Advanced Load Balancer Infrastructure Architecture</h4><ul><li>Deep dive on the management, control, data, and consumption planes and functions</li><li>Describe Control Plane Clustering and High Availability</li><li>Describe Controller Process Sharding</li><li>Describe Controller Sizing</li><li>Describe Service Engine CPU and NIC Architecture</li><li>Explain Tenants</li><li>Deep dive and configure properties of Service Engine Groups</li><li>Explain Service Engine Group High Availability Modes</li><li>Describe and configure Active/Standby High Availability Mode</li><li>Describe and configure Elastic HA High Availability Mode (Active/Active, N+M)</li><li>Explain Service Engine Failure Detection and Self-Healing</li><li>Describe Service Engine as a Router</li><li>Deep dive on Virtual Service scale out options, such as Layer 2 (Native), Layer 3 (BGP), and DNS-based</li></ul><h4>Introduction to Cloud Connector</h4><ul><li>Introduce Cloud Connectors</li><li>Review Cloud Connector integration modes</li><li>Introduce Cloud Connector types</li></ul><h4>Install, Configure and Manage NSX Advanced Load Balancer in No-Access Cloud</h4><ul><li>Explain No Access Cloud concepts</li><li>Configure No Access Cloud integration</li><li>Explain and Configure Linux Server Cloud</li><li>Describe the Advanced Configuration options available in Bare-Metal (Linux Server Cloud)</li></ul><h4>Install, Configure and Manage NSX Advanced Load Balancer in VMware Environment: Cloud Configuration</h4><ul><li>Introduce VMware integration options</li><li>Explain and configure VMware No Access Cloud Connector</li><li>Explain and configure VMware Write Access Cloud Connector</li><li>Describe VMware Write with NSX-V Access Cloud Connector</li><li>Describe VMware NSX-T integration</li></ul><h4>AWS Cloud Configuration</h4><ul><li>Describe NSX Advanced Load Balancer Public Cloud integrations</li><li>Explain and demonstrate AWS Public Cloud Integration</li></ul><h4>DNS Foundations</h4><ul><li>Review, discuss, and explain DNS fundamentals</li><li>Describe NSX Advanced Load Balancer DNS and IPAM providers</li></ul><h4>Global Server Load Balancing</h4><ul><li>Introduce Global Server Load Balancing Concepts and Benefits</li><li>Explain and configure NSX Advanced Load Balancer infrastructure</li><li>Explain and configure DNS Virtual Service components</li><li>Explain and configure GSLB Service Engine Group</li><li>Describe and configure GSLB Sites</li><li>Explain and configure basic GSLB Services to include pools and health monitors</li><li>Describe GSLB Service Load Balancing algorithms</li><li>Explain and configure Data and Control Plane-based Health Monitors</li><li>Describe GSLB Health Monitor Proxy</li></ul><h4>NSX Advanced Load Balancer: Troubleshooting</h4><ul><li>Introduce Infrastructure and Application Troubleshooting Concepts</li><li>Describe Control Plane and Data Plane-based Troubleshooting</li><li>Explain Application Analytics and Logs</li><li>Describe client logs analysis</li><li>Explain Headers troubleshooting and Packet Capture mechanism</li><li>Leverage CLI for detailed data plane troubleshooting</li><li>Explain Service Engine Logs</li><li>Explain Health Monitors troubleshooting</li><li>Explain BGP session troubleshooting</li><li>Describe Control Plane Troubleshooting, Clustering, and Cloud Connector issues</li></ul><h4>Events and Alerts</h4><ul><li>Describe NSX Advanced Load Balancer Events</li><li>Describe and configure NSX Advanced Load Balancer Alerts</li><li>Describe NSX Advanced Load Balancer monitoring capabilities, leveraging SNMP, Syslog, and Email</li></ul><h4>Introduction to NSX Advanced Load Balancer Rest API</h4><ul><li>Introduce NSX Advanced Load Balancer REST API interface</li><li>Describe REST API Object Schema</li><li>Explain and interact with REST API interface, leveraging browser and command line utility</li><li>Explain Swagger-based API documentation</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware NSX Advanced Load Balancer: Install, Configure, Manage [V20.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware NSX Advanced Load Balancer: Install, Configure, Manage [V20.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

VMware Vsphere

Microsoft Virtual Academy (MVA)

VMware NSX Advanced Load Balancer: Install, Configure, Manage [V20.x]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Customers, cloud architects, systems engineers, data center administrators, and cloud administrators with experience in managed services or managing a service provider environment.</p>Overview<p></p><p>By the end of the course, you should be able to meet the following objectives:</p><br /><ul><br />    <li>Deploy VMware Cloud Director</li><br />    <li>Manage VMware Cloud Director to meet the service provider needs</li><br />    <li>Create and manage VMware Cloud Director organizations and vApps to fulfill business needs</li><br />    <li>Create and manage VMware Cloud Director catalogs</li><br />    <li>Transfer virtual machine workloads from VMware vSphere into and out of VMware Cloud Director</li><br />    <li>Configure networking for organizations and vApps with the help of VMware NSX-T Data Center</li><br />    <li>Managing resources from the VMWare Cloud Director console and using VMware vRealize Operations</li><br />    <li>Manager</li><br />    <li>Enabling VM and Named Disk Encryption</li><br />    <li>Creating VM sizing and placement policies</li><br />    <li>Understand vApps and VM operations and actions</li><br /></ul><p></p><p>In this five-day course, you focus on installing, configuring, and managing VMware Cloud Director 10.3. You learn about workload provisioning, the creation of organizations, virtual data centers (VDCs), catalog services that include predefined virtual machines, and on-demand VMware NSX-T Data Center networks.This course also covers interfacing VMware Cloud Director with other systems and the integration and use of VMware vRealize Orchestrator for VMware Cloud Director. You learn about different networks that a system administrator and an organization administrator can configure and use with virtual machines (VMs). This course also discusses how to monitor various VMware Cloud Director objects using VMware vRealize Operations.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Software-Defined Data Center and VMware Validated Design</h4><ul><li>Define Software Defined Datacenter (SDDC)</li><li>Discuss VMware offerings for Cloud-Based Services</li><li>Discuss the deployment options for VMware Cloud Director</li><li>Discuss VMware Validated Design</li><li>Recognize the design considerations when creating a cloud environment on the SDDC using VMWare Cloud Foundation</li></ul><h4>vCloud Director Deployment and Configuration</h4><ul><li>Discuss the deployment options for VMware Cloud Director</li><li>Explain the two-stage deployment of VMware Cloud Director cells</li><li>Discuss failover mechanisms (automatic and manual) with VMware Cloud Director cells</li><li>Define switchover, promote, and fencing options of the VMware Cloud Director appliance</li><li>Understand the VMware Cloud Director appliance enhancements</li></ul><h4>VMware Cloud Director Provider Configuration</h4><ul><li>Describe how the compute resources are provided to VMware Cloud Director</li><li>Describe how storage is provided to VMware Cloud Director</li><li>Configure and manage storage for Virtual Datacenters (VDCs)</li><li>Briefly discuss network pools, external networks, and Tier-0 Gateways</li><li>Showcase VMware Cloud Director integration with vCenter Server and NSX-T Data Center</li><li>Describe VMware Cloud Director organizations</li><li>Understand organization policies</li><li>Explain how to access an organization using various portals</li><li>Understand organization VDC</li><li>Discuss what is Linked Clone and Fast Provisioning</li><li>Understand the use cases of Allocation Models</li></ul><h4>VMware Cloud Director User, Roles and Quota Management</h4><ul><li>Discuss user-bundle</li><li>Describe role-based access</li><li>Explain custom roles and rights</li><li>Describe and configure LDAP integration with Active Directory</li><li>Discuss OIDC authentication methods</li><li>Describe SAML identity provider</li></ul><h4>VMware Cloud Director Virtual Machines and vApps</h4><ul><li>Understand standalone VMs</li><li>Discuss the VM managing operations</li><li>Explain VM properties</li><li>Discuss deployment methods of vApps</li><li>Discuss the vApp managing operations</li><li>Discuss the vApp lease policies</li><li>Understand the vApps and VM actions</li><li>Explain vApp and VM badges</li></ul><h4>VMware Cloud Director Content Libraries</h4><ul><li>Explain the purpose of catalogs and how to create a catalog organization</li><li>Define catalog management and sharing catalogs inside and between organizations</li><li>Explain medias in VMware Cloud Director and its usage</li><li>Discuss vApp templates</li><li>Understand vApp template operations</li><li>Describe the purpose and usage of Open Virtualization Format (OVF)</li><li>Discuss organization VDC templates</li></ul><h4>VMware Cloud Director Networking</h4><ul><li>Discuss organization VDC networks</li><li>List the types of organization VDC networks</li><li>Describe the edge gateway services</li><li>Explore the services offered by the edge gateway</li><li>Discuss sub-allocation IP pool and its use cases</li><li>Discuss DHCP, NAT, load balancer, and firewall services on the edge gateway</li><li>Discuss SNAT, DNAT, NO SNAT, and NO DNAT use cases</li><li>Discuss vApp networks</li><li>List the various types of vApp networks</li><li>Discuss routed, isolated, and direct vApp networks</li><li>Managing billing and reports of vCloud Director objects using Tenant vApp</li></ul><h4>VMware Cloud Director Storage and Compute</h4><ul><li>Describe named disks and shared named disks</li><li>Demonstrate how to attach and detach a named disk and a shared named disk</li><li>Describe methods of sharing the named disk</li><li>Discuss the implications of deleting VMs that have an attached named disk</li><li>Discuss how VMware Cloud Director VMs and disks are encrypted</li><li>Explain the storage policy capabilities</li><li>Demonstrate how VM sizing and placement policies are published</li><li>Discuss vCenter server and VMware Cloud Director IOPS storage policies usage</li><li>Discuss how to enable and use the storage IOPS limitation in VMware Cloud Director</li><li>Describe the storage policy supported entities</li></ul><h4>Extensibility and UI Additional Features</h4><ul><li>Explain custom advisories, global search, guided tours, data exporter, keyboard shortcuts, and quick</li><li>search</li><li>Understand vcd-cli supported commands</li><li>Discuss various vcd-cli tools</li></ul><h4>VMware Cloud Director Resource Monitoring</h4><ul><li>Identify log locations for VMware Cloud Director</li><li>Manage vSphere and cloud resources from VMware Cloud Director</li><li>Understand monitoring of objects from VMware Cloud Director portals</li><li>Briefly introduce vRealize Operations Manager</li><li>Integrate VMware Cloud Director with vRealize Operations Manager</li><li>Configure VMware Cloud Director Management Pack</li><li>Understand dashboard, metrics, alerts, alert definition, and reports</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware Cloud Director: Install, Configure, Manage [v10.3] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware Cloud Director: Install, Configure, Manage [v10.3] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Service Design Courses (SDC)

vSphere

VMware Cloud Director: Install, Configure, Manage [v10.3]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Storage and virtual infrastructure consultants, solution architects, and administrators who are responsible for production support and administration of VMware vSAN.</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe vSAN concepts<br />Detail the underlying vSAN architecture and components<br />Explain the key features and use cases for vSAN<br />Identify requirements and planning considerations for vSAN clusters<br />Explain the importance vSAN node hardware compatibility<br />Describe the use of VMware vSphere Lifecycle Managerâ¢ to automate driver and firmware installations<br />Describe the different vSAN deployment options<br />Explain how to configure vSAN fault domains<br />Detail how to define and create a VM storage policy<br />Discuss the impact of vSAN storage policy changes<br />Detail vSAN resilience and data availability<br />Describe vSAN storage space efficiency<br />Explain how vSAN encryption works<br />Identify requirements to configure the vSAN iSCSI target<br />Detail VMware HCI Meshâ¢ technology and architecture<br />Detail vSAN File Service architecture and configuration<br />Explain the use cases of vSAN Direct Configurationâ¢<br />Describe how to setup a stretched and a two-node vSAN cluster<br />Discuss vSAN cluster backup methodology<br />Describe vSAN maintenance mode and data evacuation options<br />Define the steps to shut down a vSAN cluster for maintenance<br />Explain how to use proactive tests to check the integrity of a vSAN cluster<br />Use VMware Skyline Healthâ¢ for monitoring vSAN health</p><p>During this five-day course, you will gain the knowledge, skills, and tools to plan and deploy a VMware vSAN? cluster. You will learn about managing and operating vSAN. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as vSAN node management, cluster maintenance, security operations, and advanced vSAN cluster operations. You will learn these skills through the completion of instructor-led activities and hands-on lab exercises.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to vSAN</h4><ul><li>Describe vSAN architecture</li><li>Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT</li><li>Identify vSAN objects and components</li><li>Describe the advantages of object-based storage</li><li>Describe the difference between All-Flash and Hybrid vSAN architecture</li><li>Explain the key features and use cases for vSAN</li><li>Discuss the vSAN integration and compatibility with other VMware technologies</li></ul><h4>Planning a vSAN Cluster</h4><ul><li>Identify requirements and planning considerations for vSAN clusters</li><li>Apply vSAN cluster planning and deployment best practices</li><li>Determine and plan for storage consumption by data growth and failure tolerance</li><li>Design vSAN hosts for operational needs</li><li>Identify vSAN networking features and requirements</li><li>Describe ways of controlling traffic in a vSAN environment</li><li>Recognize best practices for vSAN network configurations</li></ul><h4>Deploying a vSAN Cluster</h4><ul><li>Recognize the importance of hardware compatibility</li><li>Ensure the compatibility of driver and firmware versioning</li><li>Use tools to automate driver validation and installation</li><li>Apply host hardware settings for optimum performance</li><li>Use vSphere Lifecycle Manager to perform upgrades</li><li>Deploy and configure a vSAN Cluster using the Cluster QuickStart wizard</li><li>Manually configure a vSAN Cluster using VMware vSphereÂ© Client?</li><li>Explain and configure vSAN fault domains</li><li>Using VMware vSphereÂ© High Availability with vSAN</li><li>Understand vSAN Cluster maintenance capabilities</li><li>Describe the difference between implicit and explicit fault domains</li><li>Create explicit fault domains</li></ul><h4>vSAN Storage Policies</h4><ul><li>Describe a vSAN object</li><li>Describe how objects are split into components</li><li>Explain the purpose of witness components</li><li>Explain how vSAN stores large objects</li><li>View object and component placement on the vSAN datastore</li><li>Explain how storage policies work with vSAN</li><li>Define and create a virtual machine storage policy</li><li>Apply and modify virtual machine storage policies</li><li>Change virtual machine storage policies dynamically</li><li>Identify virtual machine storage policy compliance status</li></ul><h4>vSAN Resilience and Data Availability</h4><ul><li>Describe and configure the Object Repair Timer advanced option</li><li>Plan disk replacement in a vSAN cluster</li><li>Plan maintenance tasks to avoid vSAN object failures</li><li>Recognize the importance of managing snapshot utilization in a vSAN cluster</li></ul><h4>Configuring vSAN Storage Space Efficiency</h4><ul><li>Discuss deduplication and compression techniques</li><li>Understand deduplication and compression overhead</li><li>Discuss compression only mode</li><li>Configure erasure coding</li><li>Configure swap object thin provisioning  </li><li>Discuss reclaiming storage space with SCSI UNMAP</li><li>Configure TRIM/UNMAP</li></ul><h4>vSAN Security Operations</h4><ul><li>Identify differences between VM encryption and vSAN encryption</li><li>Perform ongoing operations to maintain data security</li><li>Describe the workflow of data-in transit encryption</li><li>Identify the steps involved in replacing Key Management Server</li></ul><h4>Introduction to Advanced vSAN Configurations</h4><ul><li>Identify requirements to configure vSAN iSCSI target</li><li>Detail VMware HCI Mesh technology and architecture</li><li>Detail vSAN File Service architecture and configuration</li><li>Explain the use cases of vSAN Direct Configuration</li></ul><h4>vSAN Cluster Maintenance</h4><ul><li>Perform typical vSAN maintenance operations</li><li>Describe vSAN maintenance modes and data evacuation options</li><li>Assess the impact on cluster objects of entering maintenance mode</li><li>Determine the specific data actions required after exiting maintenance mode</li><li>Define the steps to shut down and reboot hosts and vSAN clusters</li><li>Use best practices for boot devices</li><li>Replace vSAN nodes</li></ul><h4>vSAN Stretched and Two Node Clusters</h4><ul><li>Describe the architecture and uses case for stretched clusters</li><li>Detail the deployment and replacement of a vSAN witness node</li><li>Describe the architecture and uses case for two-node clusters</li><li>Explain the benefits of vSphere HA and vSphere Site Recovery Manager in a vSAN stretched cluster</li><li>Explain storage policies for vSAN stretched cluster</li></ul><h4>vSAN Cluster Monitoring</h4><ul><li>Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services</li><li>Use VMware Skyline Health for monitoring vSAN cluster health</li><li>Manage alerts, alarms, and notifications related to vSAN in VMware vSphereÂ© Client?</li><li>Create and configure custom alarms to trigger vSAN health issues</li><li>Use IOInsight metrics for monitoring vSAN performance</li><li>Analyse vsantop performance metrics</li><li>Use a vSAN proactive test to detect and diagnose cluster issues</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vSAN: Install, Configure, Manage [V7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vSAN: Install, Configure, Manage [V7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

VMware vSAN: Install, Configure, Manage [V7]

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced project managers, managers, schedulers, and other project stake holders who need to incorporate the discipline of project management with Microsoft Project 2016.</p>Overview<p>?Understand the discipline of project management as it applies to using Microsoft Project 2016.?Create a Work Breakdown Structure.?Identify Task Types &amp; Relationships.?Define Resources within Project.?Make Work Package Estimates.?Create an Initial Schedule.?Create a Resource Leveled Schedule.?Create Projects from templates, Excel files.?Create Global templates.?Create formulas and graphical indicators.?The steps to record a macro.?Format Output and Print Reports.?Integrate Multiple Projects.?Set up a Project with a Calendar, Start date, and scheduling method.?Understand Manually Schedule vs. Auto Schedule.?Manage multiple projects.?Be able to create a master project list with shared resources.</p><p>The course begins with the basic concepts and leads students through all the functions they?ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.<br /></p></div><div id="course-pills-2"><h4>Introduction to Microsoft Project </h4><ul><li>Describe how Project relates to the discipline of Project management.</li><li>Learn what the new features are in Project 2016.</li><li>Navigate to the primary views available using the Ribbon.</li><li>Choose Views that display task, resource, or assignment information.</li><li>Select table within views to change the information that is available to see and edit.</li><li>Relate the features of Project to the 5 steps for building a plan in Project.</li><li>Lab 1: Introduction to Mastering Microsoft Project</li></ul><h4> A Quick and Easy Overview of Managing with Project</h4><ul><li>Create a new project and prepare it for data entry.</li><li>Enter project tasks.</li><li>Sequence the tasks.</li><li>Define resources.</li><li>Estimate Task duration and assign resources.</li><li>Baseline the project.</li><li>Track project progress.</li><li>Lab 1: Creating a Basic Project with a template</li><li>Lab 2: Creating a Basic Project</li></ul><h4>Setting Up a Project</h4><ul><li>Use multiple methods to create a new project from an Excel file and a SharePoint Tasks list.</li><li>Establish one or more calendars to constrain resource availability.</li><li>Configure Project to calculate the schedule from the Start Date forward, or from the Finish Date backward.</li><li>Lab 1: Setting Up a Project</li></ul><h4>Manually Schedule vs. Auto Schedule </h4><ul><li>Students practice switching tasks between Manually Schedule and Auto Schedule modes. By switching modes, students learn the impact made on the project schedule and the individual tasks.</li><li>Lab 1: Explore Task Modes</li><li></li></ul><h4>Creating a Work Breakdown Structure</h4><ul><li>Build and use summary and subordinate tasks.</li><li>Understand and use milestones.</li><li>Develop WBS Outlines.</li><li>Assign completion criteria.</li><li>Evaluate the WBS.</li><li>Understand and use WBS templates.</li><li>Lab 1: Manipulate a WBS</li><li>Lab 2: Supporting the Project Plan</li></ul><h4>Identifying Task Relationships</h4><ul><li>Understand the different types of task relationships.</li><li>Understand and use various methods to create relationships.</li><li>Determine and display task sequence.</li><li>Understand and use lag, lead, and delay.</li><li>Understand the new feature of Task Paths.</li><li>Lab 1: Display the sequence</li></ul><h4>Defining Resources within Project</h4><ul><li>Define resource types.</li><li>Define individual resources that will be used on the project.</li><li>Record the cost (s) of using each type of resource.</li><li>Record the limit of availability for each type of resource by establishing a resource calendar and defining the maximum units of that resource.</li><li>Lab 1: Resource Calendar and Availability</li></ul><h4>Making Work Package Estimates</h4><ul><li>Enter estimates for duration and costs for each task.</li><li>Distinguish between task types and describe when each is appropriate.</li><li>Describe the relationship between work, units, and duration.</li><li>Describe the way Effort Driven scheduling is affected by work, units, and duration.</li><li>Assign tasks to resources using the Team Planner view.</li><li>Lab 1: Work, Duration and Labor</li></ul><h4>Creating an Initial Schedule</h4><ul><li>Calculate float and identify a project?s critical path.</li><li>Understand and identify task constraints.</li><li>Create milestones.</li><li>Use the Task Inspector to troubleshoot the initial schedule.</li><li>Lab 1: Calculating an Initial schedule</li></ul><h4>Create a Resource Leveled Schedule</h4><ul><li>Adjust a project schedule to account for limited people and other resources.</li><li>View the overall cost and schedule of a project.</li><li>Identify resources that have been over allocated for a project schedule.</li><li>Use multiple ways to adjust tasks and assignments to remove over allocation for any resource.</li><li>Lab 1: Resource Leveling</li></ul><h4>Managing the Project </h4><ul><li>Learn how to set a baseline.</li><li>Lean how to enter and track project performance data.</li><li>Learn how to apply different tracking methods.</li><li>Learn how to perform a variance analysis on a project.</li><li>Lab 1: The Baseline</li><li>Lab 2: Baselining &amp; Tracking Performance</li><li>Lab 3: Variance</li></ul><h4>Formatting Output and Printing Reports</h4><ul><li>Print</li><li>Views</li><li>Formats</li><li>Sorting</li><li>Filtering</li><li>Grouping</li><li>Custom Fields</li><li>Reporting</li><li>Other File Formats</li><li>Lab 1: Use the Grouping Feature</li><li>Lab 2: Create Reports in Project</li></ul><h4>Managing Multiple Projects</h4><ul><li>Learn how to use common resources among multiple projects.</li><li>Learn how to link tasks between multiple projects.</li><li>Learn how to create a consolidated view of multiple projects.</li><li>Lab 1: Identifying Over allocated Resources from a Resource Pool and Consolidated File</li></ul><h4>Advanced Topics</h4><ul><li>Learn how to customize the Ribbon and the Quick Access Toolbar.</li><li>Learn how to customize WBS numbering.</li><li>Learn the concepts of Formulas and Graphical indicators.</li><li>Learn the purpose of the Global template and Organizer.</li><li>Learn how to use Task Deadlines.</li><li>Learn how to record a Macro.</li><li>Lab 1: Recording a Macro in Project</li></ul><h4>Summary</h4><ul><li>Learn how to access the Office App Store.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55205 Mastering Microsoft Project 2016 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55205 Mastering Microsoft Project 2016 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Project

Project Management Professional (PMP)

Project Management

Google Project Management

Microsoft Planner

Project Manager

55205 Mastering Microsoft Project 2016

<p>This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management.</p><p>This is an assessed programme, leading to the International Association for Contracts &amp; Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification.</p>The programme addresses 31 different subject areas, across the five stages of the contracting process.<p>By the end of the course the participants will be able, among other things, to:</p><ul><li>Develop robust contract plans, including scope of work and award strategies</li><li>Conduct effective contracting activities, including ITT, RFP, negotiated outcomes</li><li>Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes</li><li>Set up and maintain contract management systems</li><li>Take a proactive approach to managing contracts</li><li>Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates</li><li>Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance</li><li>Understand the approvals process and how to develop and present robust propositions</li><li>Make appropriate use of best practice contract management tools, techniques and templates</li></ul><section>
                    <h3>DAY ONE</h3> <h3>1 Introductions</h3><ul><li>Aims</li><li>Objectives</li><li>Plan for the day</li></ul> <h3>2 Commercial context</h3><ul><li>Explaining the contracting context</li><li>Define the key objective</li><li>The importance of contact management</li><li>Impact upon the business</li></ul> <h3>3 Stakeholders</h3><ul><li>How to undertake stakeholder mapping and analysis</li><li>Shared vision concept,</li><li>How to engage with HSE, Finance, Operations</li></ul> <h3>4 Roles and responsibilities</h3><ul><li>Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc</li></ul> <h3>5 Initiating the contract cycle</h3><ul><li>Overview of the contracting cycle</li><li>Requirement to tender</li><li>Methods</li><li>Rationale and exceptions</li></ul> <h3>6 Specifications</h3><ul><li>Developing robust scope of works</li><li>Use of performance specifications</li><li>Output based SOW</li></ul> <h3>7 Strategy and award criteria</h3><ul><li>Developing a robust contract strategy</li><li>Award submissions/criteria</li></ul> <h3>8 Managing the tender process</h3><ul><li>Review the pre-qualification process</li><li>Vendor registration rules and processes</li><li>Creation of bidder lists</li><li>Evaluation, short listing, and how to use of the 10CsÂ© model template and app</li></ul> <h3>9 Types of contract</h3><ul><li>Classify the different types of contracts</li><li>Call-offs</li><li>Framework agreement</li><li>Price agreements</li><li>Supply agreements</li></ul> <h3>10 The contract I: price</h3><ul><li>Understanding contract terms</li><li>Methods of compensation</li><li>Lump sum, unit price, cost plus, time and materials, alternative methods</li><li>Cost plus a fee, target cost, gain share contracts</li><li>Advanced payments</li><li>Price escalation clauses</li></ul>  <h3>DAY TWO</h3> <h3>11 Risk</h3><ul><li>How to manage risks</li><li>Risk classification</li><li>Mitigation of contractual risks</li></ul> <h3>12 Contractor relationship management session</h3><ul><li>Effectively managing relationships with contractors,</li><li>Types of relationships</li><li>Driving forces?</li><li>Link between type of contract and style of relationship</li></ul> <h3>13 Disputes</h3><ul><li>Dealing with disputes</li><li>Conflict resolution</li><li>Negotiation</li><li>Mediation</li><li>Arbitration</li></ul> <h3>14 Contract management</h3><ul><li>Measuring and improving contract performance</li><li>Using KPIs and SLAs</li><li>Benchmarking</li><li>Cost controls</li></ul> <h3>15 The contract II: terms and conditions</h3><ul><li>Contract terms and conditions</li><li>Legal aspects</li><li>Drafting special terms</li></ul> <h3>16 Managing claims and variations</h3><ul><li>How to manage contract and works variations orders</li><li>Identifying the causes of variations</li><li>Contractor claims process</li></ul> <h3>17 Completion</h3><ul><li>Contract close-out process</li><li>Acceptance/completion</li><li>Capture the learning/HSE</li><li>Final payments, evaluation of performance</li></ul> <h3>18 Close</h3><ul><li>Review</li><li>Final assessment</li></ul> 


                </section>

The In House Training Company

Commercial Manager

Construction Management

Construction Design & Management (CDM)

Contract Management

Commercial & Contract Management Certification Program (CCM)

Trainers Course

Contract management for practitioners (In-House)

<p>What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!'</p><p>No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses.</p><p>This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting.</p><p>Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business.</p>This course will help you:<ul><li>Understand the business world in figures - make sense of what the accountants are telling you</li><li>Appreciate what drives business - and how this affects your role in your part of the business</li><li>Relate your activities to the success of the business - through figures</li><li>Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career</li></ul><section>
                    <h3>1 What do accountants do?</h3><ul><li>The finance function, types of accountant, financial v management accounting and the treasury function</li><li>Understanding the role of the finance function and how the information you provide may be used</li></ul> <h3>2 The basic financial statements</h3><ul><li>Balance sheets and income statements (P&amp;L accounts)</li><li>What they are, what they contain and above all what they can reveal - how to read them</li><li>The accounting process - from transactions to financial statements</li><li>What underpins the statements - accounting systems and internal controls</li></ul> <h3>3 Why be in business - from a financial perspective</h3><ul><li>The driving forces behind financial information</li><li>Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure</li></ul> <h3>4 Accounting rules - accounting standards</h3><ul><li>Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities'</li><li>Accruals - why the timing of a transaction is so important to the finance function</li><li>Depreciation and amortisation - the concepts and practice</li><li>Accounting standards - the role of International Financial Reporting Standards</li></ul> <h3>5 Cash</h3><ul><li>The importance of cash flow - working capital management</li><li>Cash flow statements - monitoring overall cash flows</li><li>Raising cash - levels of borrowing, gearing</li><li>Spending cash - an outline of capital expenditure appraisal</li></ul> <h3>6 Budgeting</h3><ul><li>Why budget? - good and bad practice</li><li>Determining why budgets play a key role and should not be simply an annual ritual</li><li>Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture</li><li>Budgets as motivators - the importance of the right culture</li><li>Techniques to improve budgeting - whether day-to-day or capital budgeting</li></ul> <h3>7 Costing</h3><ul><li>The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant</li><li>Issues with overhead allocation</li><li>Accounting for R&amp;D</li></ul> <h3>8 Reading financial statements</h3><ul><li>Annual financial statements - why they are produced, what's in them and what you should look for</li><li>Learning what a set of accounts reveals about a company's current situation, profitability and future prospects</li></ul> <h3>9 Performance measurement - analytical reviews and ratio analysis</h3><ul><li>ROI/ROCE</li><li>Profitability, margins and cost control</li><li>Sales - asset turnover</li><li>Efficiency (asset / stock turnover, debtor / creditor days)</li><li>'City' measures</li><li>Investment (interest / dividend cover, earnings per share, dividend yield)</li></ul> 


                </section>

Accounting & Finance

Business Accounting

Corporate Finance Level 1

Finance For Non Finance Managers

Financial Accounting

Practical Accounting

Finance for project managers and engineers (In-House)

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience &ndash; Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories &ndash; and is independently assessed/certified.</p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">The CPUX course was hugely insightful and I thoroughly enjoyed taking it. I left with the knowledge and understanding that has allowed me to talk confidently to senior managers about human-centred design and user experience, and the certification really demonstrates my expertise in the field.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Debbie Maxwell</strong></strong><br fr-original-style="" style="box-sizing: border-box;">Digital Marketing Manager, Legal &amp; General</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Absolutely! The Foundation level certification is appropriate for anyone who works in UX or who wants to become familiar<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>with the basics of usability, for example, Product Managers, Software Developers and Designers of all interactive systems that have a user interface.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you want to:</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&bull; ensure that your knowledge of usability and user experience is completely up-to-date;<br fr-original-style="" style="box-sizing: border-box;">&bull; acquire knowledge and skills that follow the established conventions;<br fr-original-style="" style="box-sizing: border-box;">&bull; have recognised proof of your knowledge of usability and user experience&hellip;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&hellip;then CPUX-F is for you!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The certification gives you the qualification needed to advance to the higher certificates in the areas of usability testing (CPUX-UT) and user requirements engineering (CPUX-UR).</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course is based on content from the <a href="http://www.uxqb.org/en/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">International Usability and User Experience Qualification Board</a> (UXQB) and is delivered remotely.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course provides an introduction to usability and user experience in the areas of:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Usability principles and guidelines</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding and defining the context of use:</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Procedures for analysis</li><li fr-original-style="" style="box-sizing: border-box;">Observation</li><li fr-original-style="" style="box-sizing: border-box;">Interviews</li><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User groups</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How to gather and specify user requirements</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Describing user interactions:</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Design</li><li fr-original-style="" style="box-sizing: border-box;">Low and high-fidelity prototypes</li><li fr-original-style="" style="box-sizing: border-box;">Dialogue principles</li><li fr-original-style="" style="box-sizing: border-box;">Heuristics</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Best-practice error messaging</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Usability testing and other evaluation methods</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A step-by-step approach to running a usability test</li><li fr-original-style="" style="box-sizing: border-box;">Typical errors</li><li fr-original-style="" style="box-sizing: border-box;">Heuristic evaluation</li><li fr-original-style="" style="box-sizing: border-box;">Questionnaires</li></ul></li></ul><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interviews</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User group profiles</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Systematically deriving user needs from context of use descriptions</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Differentiate between types of user needs</li><li fr-original-style="" style="box-sizing: border-box;">Apply quality factors for user needs</li><li fr-original-style="" style="box-sizing: border-box;">Recognise user needs in context of use information</li><li fr-original-style="" style="box-sizing: border-box;">Formulate user needs so that enables requirements can be derived</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Deriving, specifying, structuring and prioritising user requirements</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Validate user requirements with users</li><li fr-original-style="" style="box-sizing: border-box;">Use of a structured scheme for prioritisation</li><li fr-original-style="" style="box-sizing: border-box;">Ranking the relevance of user requirements together with users<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li></ul></li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;"></p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Really enjoyed the course at Bunnyfoot! It gave me a good overview of human centred design, and our teacher helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam!</em>?<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Amy Tatton-Brown</strong><br fr-original-style="" style="box-sizing: border-box;">Digital e-Commerce Conversion Manager, Lloyds Banking Group<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></cite></blockquote><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Certification</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">In order to gain the CPUX-Foundation certification, you must pass the 75-minute test that consists of 40 multiple choice questions. To pass, you must score at least 28 points out of the 40 possible.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You can find a complete example of a certification test on the <a href="https://uxqb.org/en/certification/foundation-level/" target="_blank" rel="noreferrer noopener" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">UXQB website</a></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What are the UXQB and CPUX?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB&rsquo;s objective is to develop, maintain and manage the CPUX certification programs.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Read more about UX certification at <a href="https://uxqb.org/en/certification/foundation-level/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">uxqb.org&nbsp;</a>where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for Remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li></ul>

Bunnyfoot

UI / UX Design

Ux Research

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)

General Admission

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course covers the basics &ndash;&nbsp;from what we mean by accessibility and why we should be thinking about it, through to how to design and test your websites and apps for accessibility.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You will get loads of supporting information &ndash; everything you need to bring your team and management on your accessibility journey &ndash; and there will be plenty of practical exercises, looking at and analysing real websites for basic accessibility. It&rsquo;s fun, it&rsquo;s interactive and you will meet interesting people to exchange ideas and experiences with!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">I would definitely recommend Bunnyfoot&rsquo;s courses. The day was useful, informative and had the evidence to back it all up.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Jessica Woods</strong></strong><br fr-original-style="" style="box-sizing: border-box;">UX Designer, House of Commons</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you are responsible for writing website content, designing websites or coding them, and you want to know how to do that in such a way that as many people as possible are able to navigate and interact with them, then this course is for you.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Topics covered in the course include:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">What we mean by accessibility and disability</li><li fr-original-style="" style="box-sizing: border-box;">Why we should design accessible websites</li><li fr-original-style="" style="box-sizing: border-box;">An overview of assistive technologies</li><li fr-original-style="" style="box-sizing: border-box;">How to find out how accessible your website or app is</li><li fr-original-style="" style="box-sizing: border-box;">Useful processes and tools for evaluation</li><li fr-original-style="" style="box-sizing: border-box;">12 principles for evaluating and producing accessible design, content and code</li><li fr-original-style="" style="box-sizing: border-box;">An introduction to the Web Content Accessibility Guidelines (WCAG)</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training, you will be able to:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand more about the access needs of your users</li><li fr-original-style="" style="box-sizing: border-box;">Communicate the importance of accessibility&nbsp;to senior stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Confidently explain ways of improving your website&rsquo;s accessibility to your teams</li><li fr-original-style="" style="box-sizing: border-box;">Test your website to check if it meets basic accessibility requirements</li><li fr-original-style="" style="box-sizing: border-box;">Produce content that is accessible</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Web Accessibility

Accessibility

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. 

Practical Accessibility

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

<p style="color: rgb(111, 114, 135); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135); text-align: center;"><iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>
</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

Professional Development

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 



The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.
With a strong emphasis on practical application, you will gain a profound understanding of the complexities involved in analysing investment cash flows and interpreting their implications for effective decision-making.
Upon completion of the course, you will have the expertise to confidently model investment cash flows to a proficient level, empowering you to make informed financial decisions and drive positive outcomes for your investments.


The Investment focused school combines three of our courses:
Real Estate Analyst
Real Estate Modelling Masterclass
Understanding Key Principles of Real Estate Financial Modelling


On this course you will…
Construct Investment Financial Models starting from foundational principles
Learn how to value an appraise property investments.
Gain a comprehensive understanding of modelling tenancy schedules, including lease structures, rental income projections, lease expiry analysis, and lease renewal
Develop proficiency in creating robust models.
Understand how the application and use structure finance products in Real Estate
Learn advanced modelling techniques to analyse underlying asset risk
Appreciate the importance of data in investment cash flow modelling.
Gain a deep comprehension of the interrelationship between the metrics used in investment cash flow modelling


Who will benefit from this School?
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Mid-level to senior Real Estate Analysts
Real Estate Managers who would like to gain an understanding of the dynamics of debt and financial return fluctuations in more detail
Property industry modellers who would like to be fully proficient in building complex financial models


Course Outline
Day One
Real Estate Analyst I
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Real Estate Analyst II
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Day Three
Real Estate Modelling Masterclass
Mezzanine debt modelling
Joint Venture structures between developers and lender/equity partners
Promote and profit share structure calculations
Advance project cash flows with mezzanine debts
Key Real Estate and investment risks, risk adjustment of exit yields
Sensitivity and Scenario Analysis
Monte Carlo Analysis


Day Four
Understanding Key Principles of Real Estate Financial Modelling
Real Estate Financial Modelling Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rare of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity


Price, Value & Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Discounting Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns


Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Investment School such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Property Investment

Financial Analysis

Microsoft Excel

The Real Estate Investment School is a four day course, that unravels the complexity of Investment Cash Flows through Advanced Modelling, Interpretation and Theory.

Real Estate Investment School (Investment Cash Flow Modelling)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Real Estate Analyst</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to structure an investment cash flow from first principles and how to value and appraise property investments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Build annual and quarterly discounted cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Build OPEX and CAPEX into your cash flow</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse risk using sensitivity tables and charts</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Real Estate Investors</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Portfolio Analysts</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Investment Managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset Managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="9" fr-original-style="" style="box-sizing: border-box;">APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Term &amp; Reversion and Layer Method Valuation (Intro to Excel)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Equivalent Yield (Solver, Scenario and Goal Seek functions)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Single-Let Discounted Cash Flow</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analysis and use of date series</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Internal Rate of Return (IRR) and Net Present Value (NPV)</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Comparing Value, Price and Worth</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Adding borrowing and analysing geared returns</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Introducing Rent Reviews and other &lsquo;events&rsquo; into cash flows</li><li value="10" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; concept and Logic functions (IF,OR,AND)</li><li value="11" fr-original-style="" style="box-sizing: border-box;">Sensitivity analysis</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.</p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; and Multi-let cash flows</li><li value="2" fr-original-style="" style="box-sizing: border-box;">The &lsquo;date problem&rsquo; and assumptions in property asset cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Reducing the rent function, intermediate calculations and modelling theory</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling lease expiries, break clauses, voids, and upward only covenants</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Incorporating time-varying rental growth rates</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Analysing multi-let cash flows to see if the leases are sufficiently diversified</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Further IRR analysis (XIRR, MIRR)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Analyst
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.


On this course, you will…
Learn how to structure an investment cash flow from first principles and how to value and appraise property investments
Build annual and quarterly discounted cash flows
Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry
Build OPEX and CAPEX into your cash flow
Analyse risk using sensitivity tables and charts
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Real Estate Investors
Surveyors
Portfolio Analysts
Investment Managers
Asset Managers
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.


Day One
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Property & Real Estate Photography

Continuous Professional Development (CPD)

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

Real Estate Analyst (Investment Cash Flow Modelling in Excel)

In-Person 

Virtual

Lincoln

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At Noble, we deliver the SLII programme in a combination of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong>in person and virtual sessions:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong> - a one-day module takes place <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">in person - there is NO option to attend virtually</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Parts 2 to 5</strong> - 4 x two-hour sessions delivered <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">virtually</em></strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- there is NO option to attend in person</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create individual success with a situational approach to leadership.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With business moving at a blistering pace, there&rsquo;s more pressure than ever for leaders to be effective at managing successful teams. But often, they don&rsquo;t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/1724427e-f924-4b7f-a1ca-7e8162b5a745/original.png" style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 576px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style&mdash;so they don&rsquo;t know how to unleash the potential of their people as their needs shift.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Leaders need to learn how to lead situationally. Blanchard&rsquo;s SLII&reg; empowers leaders to become adaptive&mdash;a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience&trade; teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/noble-foods/78645ffb-283b-42a4-8c69-157fd9fe085e/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p>

At Noble, we deliver the SLII programme in a combination of in person and virtual sessions:
Part 1 - a one-day module takes place in person - there is NO option to attend virtually
Parts 2 to 5 - 4 x two-hour sessions delivered virtually - there is NO option to attend in person
We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool.
Programme Overview
Create individual success with a situational approach to leadership.
With business moving at a blistering pace, there’s more pressure than ever for leaders to be effective at managing successful teams. But often, they don’t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results.

It’s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style—so they don’t know how to unleash the potential of their people as their needs shift.
Leaders need to learn how to lead situationally. Blanchard’s SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience™ teaches your leaders how to lead situationally by giving their people the right support and direction at the right time.
SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.


Noble Foods

The SLII Experience™ - Powering Inspired Leaders

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Discernment Formation for Course Leaders</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">with Rachel Overton and Nick Helm</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A previous participant says:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;This programme really helped me to find a language with which to fully&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">understand discernment processes for myself and for my facilitating the development of others.&rsquo;&nbsp;</em></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discernment is not something that we &lsquo;do&rsquo; at certain moments of decision in life.&nbsp;&nbsp;Rather it is the stance we should assume in every aspect of life and can be articulated in the question &lsquo;how am I centred and responsive to God?&rsquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well.&nbsp;&nbsp;Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life.&nbsp; &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the course of the four day sessions, we will enable participants to engage with questions such as:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What do you pay attention to within your own experience?&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Why do you pay attention to that?<span fr-original-style="" style="box-sizing: border-box;" fr-original-class="Apple-converted-space">&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;">How do you respond to what you notice?</li><li fr-original-style="" style="box-sizing: border-box;">What choices do you make?</li><li fr-original-style="" style="box-sizing: border-box;">How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;These will be explored in relation to the &lsquo;triangle model&rsquo; of relationships within spiritual direction &ndash; a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The programme will be experiential, involving small group work as well as plenary sessions. &nbsp;Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the programme, participants can expect to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">be more aware of their own process and language of discernment</li><li fr-original-style="" style="box-sizing: border-box;">have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation</li><li fr-original-style="" style="box-sizing: border-box;">be more secure in their role as a trainer enabling discerning processes</li><li fr-original-style="" style="box-sizing: border-box;">have clarity about ways in which this discerning stance can be developed in the course they are involved in</li></ul>All sessions will run on Zoom from 9.45am to 4.15pm<div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous participants share their responses to this programme:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A safe space to open your heart to the unexpected.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It opens up the process of discerning far better than reading it in a book.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A very in-depth programme that really gets to the heart of discernment. Don&rsquo;t miss it - it can change your life!!&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It wasn&#39;t until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.&rsquo;</em></p>

Discernment Formation for Course Leaders
with Rachel Overton and Nick Helm
This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions. 
A previous participant says:
'This programme really helped me to find a language with which to fully understand discernment processes for myself and for my facilitating the development of others.’ 
Discernment is not something that we ‘do’ at certain moments of decision in life. Rather it is the stance we should assume in every aspect of life and can be articulated in the question ‘how am I centred and responsive to God?’
As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well. Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life. 
Over the course of the four day sessions, we will enable participants to engage with questions such as: 
What do you pay attention to within your own experience?
Why do you pay attention to that?
How do you respond to what you notice?
What choices do you make?
How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.
 These will be explored in relation to the ‘triangle model’ of relationships within spiritual direction – a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.
The programme will be experiential, involving small group work as well as plenary sessions. Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.
By the end of the programme, participants can expect to:
be more aware of their own process and language of discernment
have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation
be more secure in their role as a trainer enabling discerning processes
have clarity about ways in which this discerning stance can be developed in the course they are involved in
All sessions will run on Zoom from 9.45am to 4.15pm
Previous participants share their responses to this programme: 
‘A safe space to open your heart to the unexpected.’
‘It opens up the process of discerning far better than reading it in a book.'
‘[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.’
‘Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.’
‘A very in-depth programme that really gets to the heart of discernment. Don’t miss it - it can change your life!!’
‘It wasn't until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.’

SoulSpark Online

Spiritual Direction

Training Trainers of Spiritual Directors
Developing the abilities needed to facilitate Spiritual Direction formation programmes

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