Name: OTHM Level 4 Diploma in Accounting and Business
Price: 843.45 GBP
Availability: InStock

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>Develop your leadership skills and understand what is needed to become an effective manager in your workplace.</p><p>This Management for Managers Bundle provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team.</p><p>The Bundle has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression.</p><p>With a single payment, you will gain access to <strong>Management for Managers</strong> Bundle including <strong>original hardcopy certificate, transcript</strong> and a <strong>student ID card,</strong> which will allow you to get discounts on things like music, food, travel and clothes etc.</p><p><strong>What other courses are included with this Management for Managers?</strong></p><ul><li><strong>Course 1:</strong> HR Management</li><li><strong>Course 2:</strong> Project Management</li><li><strong>Course 3:</strong> Facilities Management</li><li><strong>Course 4:</strong> Compliance &amp; Risk Management</li><li><strong>Course 5:</strong> Performance Management</li><li><strong>Course 6:</strong> Leadership &amp; Management Diploma</li><li><strong>Course 7: </strong>GDPR</li><li><strong>Course 8:</strong> Agile Practitioner</li><li><strong>Course 9: </strong>First Aid at Work</li><li><strong>Course 10: </strong>Decision Making</li></ul><p>Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.</p><p><strong>Management for Managers</strong> will provide you with the <strong>CPD certificate </strong>that you'll need to succeed.</p><p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p><p><strong>Management for Managers</strong> has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p><p>All of our courses have interactive online modules that allow studying to take place where and when you want it to.</p><p>The only thing you need to take <strong>Management for Managers </strong>is Wi-Fi and a screen. You'll never be late for class again.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Learn some effective strategies for excelling as a new manager</li><li>Know how to set up your team for success and give clear direction</li><li>Have an excellent understanding of the six key principles of great managers</li><li>Know how to implement a vision and determine if delivery is happening</li><li>Understand how to maintain cohesion and communicate with your team effectively</li><li>Know the mistakes to avoid as a new manager and gain the skills to secure early wins</li><li>Sharpen your leadership, motivational, time management and goal-setting skills and much more</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Management for Managers:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>Course Curriculum of Management for Managers Bundle</strong></p><p><strong>Course 1: Management for Managers</strong></p><ul><li>Module 01: Understanding Management and Leadership</li><li>Module 02: Leadership Theories</li><li>Module 03: Improving Management and Leadership Performance</li><li>Module 04: High-Performance Teams</li><li>Module 05: Motivating Employees</li><li>Module 06: Organisational Skills</li><li>Module 07: Talent Management</li><li>Module 08: Succession Planning</li><li>Module 09: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings and Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence in Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing with Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility and Ethics</li><li>Module 21:Microsoft Word, Excel, PowerPoint</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</strong></p><h2>
        
        <div>CPD</div>
    </h2>

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                                        130 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>There is no experience or previous qualifications required for enrolment on this <strong>Management for Managers</strong>. It is available to all students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
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                            <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

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Apex Learning

Management for Managers

General Admission

<p>Whether you're a seasoned professional or just starting your career journey, our courses offer a strategic blend of theory and practical insights that will set you on a path to professional excellence. The Office Administration Certificate, Performance Management, and Leadership &amp; Management Diploma are your stepping stones to success. These courses empower you with essential skills and knowledge that employers value, making you an asset in any business setting.</p><p>The Office Administration Certificate equips you with the fundamentals of efficient office management, setting you up for administrative roles in various industries. Performance Management helps you become a team leader who can motivate and drive excellence, while the Leadership &amp; Management Diploma prepares you to excel in leadership roles. These skills are not just assets but necessities in today's competitive job market. By enrolling in our Business Administration courses, you're investing in a brighter, more rewarding future, where you can thrive in the dynamic and ever-evolving world of business. Don't miss out on the chance to advance your career and stand out in your field. Enroll now and watch your professional growth soar.</p><p><strong>This Business Administration Skills for Success Bundle Consists of the following Premium courses:</strong></p><ul><li>Course 01: Office Administration Certificate</li><li>Course 02: Performance Management</li><li>Course 03: Leadership &amp; Management Diploma</li><li>Course 04: Compliance Training Level 2</li><li>Course 05: Business Development</li><li>Course 06: Financial Analysis</li><li>Course 07: Business Management Advanced Diploma</li><li>Course 08: HR Management Level 3</li><li>Course 09: Digital Marketing</li><li>Course 10: Business Analysis Level 3</li><li>Course 11: Decision-Making</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completion of this bundle, you should be able to:</p><ul><li>Master fundamental office administration skills, including organisation, communication, and time management.</li><li>Develop expertise in performance management principles and practices.</li><li>Understand regulatory requirements and compliance standards applicable to your industry.</li><li>Learn strategies and tactics to identify growth opportunities for your business.</li><li>Master financial analysis techniques to evaluate an organisation's financial health.</li></ul><p>Embarking on a journey in Business Administration offers a comprehensive and versatile education that equips learners with the skills and knowledge needed to thrive in the modern business landscape. Our range of courses covers a broad spectrum of essential topics, enabling learners to gain a holistic understanding of the field and its significance in today's competitive world.</p><p>In our Business Administration programmes, learners will acquire a deep understanding of vital concepts such as leadership, performance management, compliance, financial analysis, and marketing strategies. These courses not only equip learners with practical skills but also foster critical thinking and decision-making abilities. The importance of this education lies in its power to prepare individuals for success across various business sectors. Whether you aim to excel in leadership positions, manage financial aspects effectively, or drive business growth through innovative strategies, our courses provide the foundation to make informed decisions and contribute positively to organisational success. In a rapidly evolving business environment, this comprehensive knowledge is invaluable, offering learners a competitive edge and the potential to advance their careers and achieve their professional aspirations.</p><h2>
        
        <div>CPD</div>
    </h2>

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                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                </div>
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is tailored for:</p><ul><li>Individuals who are just starting their career</li><li>Managers</li><li>Team leaders</li><li>Entrepreneurs and business owners</li><li>Business analysts</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No requirements to enrol this Business Administration Skills for Success course.</p>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion, various career opportunities include:</p><ul><li><strong>Office Administrator</strong> (Average Salary: £18,000 to £25,000 per year)</li><li><strong>Administrative Assistant</strong> (Average Salary: £20,000 to £28,000 per year)</li><li><strong>Team Leader</strong> (Average Salary: £30,000 to £45,000 per year)</li><li><strong>Business Analyst</strong> (Average Salary: £35,000 to £65,000 per year)</li><li><strong>Office Manager</strong> (Average Salary: £25,000 to £40,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPDQS Accredited Hard-Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the Hard Copy certificate for the title course (<strong>Office Administration Certificate</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each.</p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p></div>

                        </div>

Business Administration Skills for Success

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<p>Through this course, you'll gain a deep understanding of the role of OB and its contemporary trends in today's dynamic business environment. Delve into the rich history of different perspectives of organisational behaviour, from classical theories to contemporary approaches. Learn how classical theories have shaped our understanding of OB and explore cutting-edge contemporary theories that are transforming the way we work.</p>
Enroll today and take your first step towards mastering the intricacies of organisational behaviour!" Discover the driving forces behind organisational behaviour and gain insights into contemporary trends that are shaping the modern workplace. From classical theories to cutting-edge approaches, this course will equip you with the knowledge and skills to understand and manage OB in today's dynamic business environment.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br />
<ul>
<li>Understand Organisational Behaviour (OB), its role and Contemporary Trends.</li>
<li>Explain different perspectives of organisational behaviour.</li>
<li>Explore Classical Theories of Organisational Behaviour.</li>
<li>Understand Contemporary Theories of Organisational Work.</li>
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<p>Through this course, you'll gain a deep understanding of the role of OB and its contemporary trends in today's dynamic business environment. Delve into the rich history of different perspectives of organisational behaviour, from classical theories to contemporary approaches. Learn how classical theories have shaped our understanding of OB and explore cutting-edge contemporary theories that are transforming the way we work.</p>
<p>Enroll today and take your first step towards mastering the intricacies of organisational behaviour!" Discover the driving forces behind organisational behaviour and gain insights into contemporary trends that are shaping the modern workplace. From classical theories to cutting-edge approaches, this course will equip you with the knowledge and skills to understand and manage OB in today's dynamic business environment.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1987"> <div> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Organisational Context and Contemporary Organisational Behaviour</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Organisational Context and Contemporary Organisational Behaviour</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>CEO, Director, Manager, Supervisor</li>
<li>Business Managers</li>
<li>Human Resources Professionals</li>
<li>Organizational Development Practitioners</li>
<li>Leadership and Management Consultants</li>
<li>Industrial/Organizational Psychologists</li>
<li>Business Students</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Organisational Behaviour

Master of Business Management (MBM)

Online Course Marketing

Business Leadership

Business Studies

Organisational Psychology

Professional Certificate Course in Organisational Context and Contemporary Organisational Behaviour in London 2024

<p>With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful start up idea.</p><p>This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a <strong>START UP</strong>, as well as knowledge of the first steps in <strong>Business START UP</strong>, including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Business START UP</strong> course, you will be able to:</p><ul><li>Understand the steps for a start-up.</li><li>Understand what is required of you to start your own business.</li><li>Polish your start up idea.</li><li>Build your competitive advantages.</li><li>Increase self-awareness and aid personal development.</li><li>Develop a Start-up Plan.</li></ul><p><strong>Why Choose Business START UP Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul><p><strong>Other courses are included with START UP Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Business START UP</li><li><strong>Course 02: </strong>Level 7 Diploma in Operations Management</li><li><strong>Course 03: </strong>Level 7 Business Management Course</li><li><strong>Course 04: </strong>Level 7 Diploma in Leadership and Management Course</li><li><strong>Course 05: </strong>Level 3 Business Administration</li><li><strong>Course 06: </strong>Level 5 Diploma in Business Analysis</li><li><strong>Course 07: </strong>Level 7 Diploma in Facilities Management Course</li><li><strong>Course 08: </strong>Minute Taking Course</li><li><strong>Course 09: </strong>Level 5 Diploma in Risk Management Course</li><li><strong>Course 10: </strong>Level 2 Certificate in Business Management</li></ul><p><em><strong>***Others Included in this Business START UP Bundle Course</strong></em></p><ul><li><strong>Free 10 PDF Certificate</strong></li><li><strong>Access to Content - Lifetime<br /></strong></li><li><strong>Exam Fee - Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Business START UP Course:</p><p><strong>Module 1: Fundamental Steps for a Business Start-up</strong></p><ul><li>Basic Requirements of an Entrepreneur</li><li>Identify the Type and Field of Business that is More Suitable for You</li><li>Identify Your Skills and Creativity Related to New Business Opportunities</li><li>Analyse the Commercial Potential of a Business Opportunity</li></ul><p><strong>Module 2: Strategic Thinking about New Business</strong></p><ul><li>Solving a Problem</li><li>Beating the Deadlines</li><li>Finding Products in Short Supply</li><li>Opportunities Created by News or Events</li><li>Investigating the Internet</li><li>Thinking Start-to-finish</li><li>Niche Strategies</li><li>Demographic Trends</li><li>Rethink Assumptions</li></ul><p><strong>Module 3: The Best Business Ideas for You</strong></p><ul><li>Case Study</li><li>Screen Your Ideas List</li><li>Field Study</li><li>SWOT Analysis</li></ul><p><strong>Module 4: Developing a Start-up Business Plan</strong></p><ul><li>Introduction of Start-up Business Plan</li><li>Executive Summary</li><li>Company Description</li><li>Products &amp; Services</li><li>Marketing Plan</li><li>Operational Plan</li><li>Management &amp; Organisation</li><li>Startup Expenses &amp; Capitalization</li><li>Financial Plan</li></ul><p>--------------</p><p><strong>***Level 7 Diploma in Facilities Management Course***</strong></p><ul><li>Module 01: Introduction to Facilities Management</li><li>Module 02: Developing a Strategy for Facilities Management</li><li>Module 03: Facilities Planning</li><li>Module 04: Managing Office WorkSpace</li><li>Module 05: Vendor Management &amp; Outsourcing</li><li>Module 06: Managing Change</li><li>Module 07: Managing Human Resources</li><li>Module 08: Managing Risk</li><li>Module 09: Facilities Management Service Providers</li><li>Module 10: Managing Specialist Services</li><li>Module 11: Public-Private Partnerships and Facilities Management</li><li>Module 12: Health, Safety, Environment and UK Law</li></ul><p>--------------</p><p><strong>***Level 7 Diploma in Operations Management***</strong></p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p>--------------</p><p><strong>***Level 2 Certificate in Business Management***</strong></p><ul><li>Module 01: An Overview of Business Management</li><li>Module 02: Fundamental Concepts of Human Resource Management</li><li>Module 03: Fundamental Concepts of Customers Relationship Management</li><li>Module 04: Fundamental Concepts of Performance Management</li><li>Module 05: Fundamental Concepts of Risk Management</li></ul><p>--------------</p><p><strong>***Level 7 Business Management Course***</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Financial Resource and Investment Management</li><li>Module 03: Succession Planning</li><li>Module 04: Risk Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Human Resource Management</li><li>Module 07: Leadership and Management</li><li>Module 08: Change Management</li><li>Module 09: Conflict Management</li><li>Module 10: Project Management</li><li>Module 11: Communication Management</li><li>Module 12: Entrepreneurship and Small Business Management</li><li>Module 13: UK Business Law</li></ul><p>--------------</p><p><strong>***Level 3 Business Administration***</strong></p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p>--------------</p><p><strong>***Level 5 Diploma in Business Analysis***</strong></p><ul><li>Module 01: What is a Business Analyst?</li><li>Module 02: What Makes a Good Business Analyst?</li><li>Module 03: Roles of the Business Analyst</li><li>Module 04: The Business Analyst and the Solution Team</li><li>Module 05: Define the Problem</li><li>Module 06: Vision Phase</li><li>Module 07: Process Phase - Gather The Information</li><li>Module 08: Process Phase - Determine the Solution</li><li>Module 09: Process Phase - Write the Solution Document</li><li>Module 10: Production Phase - Producing the Product</li><li>Module 11: Production Phase - Monitor the Product</li><li>Module 12: Confirmation Stage</li></ul><p>--------------</p><p><strong>***Minute Taking Course***</strong></p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p>--------------</p><p><strong>***Level 5 Diploma in Risk Management Course***</strong></p><ul><li>Module 01: A Quick Overview of Risk Management</li><li>Module 02: Risk and its Types</li><li>Module 03: Others Types of Risks and its Sources</li><li>Module 04: Risk Management Standards</li><li>Module 05: Enterprise Risk Management</li><li>Module 06: Process of the Risk Management</li><li>Module 07: Risk Assessment</li><li>Module 08: Risk Analysis</li><li>Module 09: Financial Risk Management</li><li>Module 10: The Basics of Managing Operational Risks</li><li>Module 11: Technology Risk Management</li><li>Module 12: Project Risk Management</li><li>Module 13: Legal Risk Management</li><li>Module 14: Managing Social and Market Risk</li><li>Module 15: Workplace Risk Assessment</li><li>Module 16: Risk Control Techniques</li><li>Module 17: Ins and Outs of Risk Management Plan</li></ul><p>--------------</p><p><strong>***Level 7 Diploma in Leadership and Management Course***</strong></p><ul><li>Module 1: Understanding Management and Leadership</li><li>Module 2: Leadership over Yourself</li><li>Module 3: Creativity and Innovation</li><li>Module 4: Leadership and Teambuilding</li><li>Module 5: Motivation and People Management</li><li>Module 6: Communication and Leadership</li><li>Module 7: Presentation, One-to-one Interview and Meeting Management</li><li>Module 8: Talent Management</li><li>Module 09: Strategic Leadership</li><li>Module 10: Stress Management</li></ul><p><strong>--------------</strong></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>START UP</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Business START UP</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Business START UP course is ideal for anyone who wants to start up his own start up.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

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                            <p>There are <strong>no specific</strong> requirements for this START UP course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this START UP course must meet the following <strong> requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
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        <div>Career path</div>
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                            <p>Upon successful completion of this START UP course, you may choose to become a:</p><ul><li>Business Owner</li><li>Entrepreneur</li><li>Business Analyst</li><li>Enterprise Advisor</li><li>Development Executive</li></ul>
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

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Training Tale

Finance Cert & Exam Prep

Online Course Creation

Business Fundamentals

Business & Management

Trainers Course

Business START UP Course

<h2>Description</h2><p><span><strong>Business Storytelling Diploma</strong></span></p><p><span>The realm of business is evolving rapidly, and in this dynamic world, it's essential for professionals to communicate their messages effectively. The Business Storytelling Diploma introduces participants to the art and science of crafting compelling narratives tailored for the corporate sphere.</span></p><p><span>Every successful brand has a story to tell, one that resonates deeply with its audience. The Introduction to Business Storytelling serves as a doorway to the powerful world of narratives, offering a glimpse into the age-old technique adapted for today's businesses. Participants will gain an understanding of the key elements that make a business story not only intriguing but also impactful.</span></p><p><span>One might wonder what differentiates a good story from a great one. The Anatomy of a Great Business Story section uncovers these nuances. By understanding the intricacies and components that form the backbone of effective stories, participants can mould their narratives in a way that leaves a lasting impression.</span></p><p><span>Brands are more than just logos and taglines. They are experiences, emotions, and promises. In the Storytelling for Branding module, learners will discover how storytelling can shape a brand's identity and solidify its position in the market. On the flip side, when it comes to driving sales, storytelling plays an instrumental role too. The Storytelling in Marketing and Sales segment sheds light on strategies that leverage narratives to captivate customers and drive conversions.</span></p><p><span>Leadership is more than decision-making and strategy development. The Leadership and Storytelling segment of the Business Storytelling Diploma highlights how narratives can inspire teams, influence stakeholders, and foster a culture of innovation. And as businesses realise the potential of storytelling in internal communications, the Storytelling for Employee Engagement section demonstrates its value in motivating teams and cultivating a sense of belonging.</span></p><p><span>In an age where data is gold, presenting it in a digestible manner is paramount. The Storytelling and Data module elucidates methods to translate complex data into stories that are both engaging and informative. This ensures that insights don't just remain numbers but evolve into actionable strategies.</span></p><p><span>Today's digital landscape offers a plethora of platforms and mediums to share stories. The Storytelling in the Digital Age portion of the course equips participants with the tools and techniques to adapt their stories for online audiences, ensuring they remain relevant and resonate across different digital channels.</span></p><p><span>Even as storytelling remains a crucial tool for businesses, financial acumen is undeniable. The Diary for Financial Management provides a unique blend of storytelling techniques tailored for financial narratives, aiding in clearer financial communication.</span></p><p><span>Looking ahead, the Future Trends in Business Storytelling module offers insights into the evolving world of corporate narratives. By staying abreast of these trends, participants ensure that their storytelling techniques remain cutting-edge and impactful.</span></p><p><span>In conclusion, the Business Storytelling Diploma is not just a course; it's an expedition into the world of narratives tailored for the business domain. Whether one is a budding entrepreneur, a seasoned executive, or a marketing professional, this online course provides the skills and knowledge to harness the power of storytelling effectively. By the end of this journey, participants will be well-equipped to craft stories that inspire, influence, and ignite change in the business landscape.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Introduction to Business Storytelling </span><br />
<span><strong>2</strong>:The Anatomy of a Great Business Story </span><br />
<span><strong>3</strong>:Storytelling for Branding</span><br />
<span><strong>4</strong>:Storytelling in Marketing and Sales </span><br />
<span><strong>5</strong>:Leadership and Storytelling </span><br />
<span><strong>6</strong>:Storytelling for Employee Engagement</span><br />
<span><strong>7</strong>:Storytelling and Data </span><br />
<span><strong>8</strong>:Storytelling in the Digital Age </span><br />
<span><strong>9</strong>:Legal and Ethical Considerations </span><br />
<span><strong>10</strong>:Future Trends in Business Storytelling </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Business Storytelling Course

School of Business and Technology London

CMI Level 3 Certificate in Management Coaching and Mentoring

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<p>This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture.</p>
<p>After the successful completion of the course, you will be able to learn about the following,</p>
<p><strong>Organizational Culture:</strong></p>
<ul>
<li>Structure &amp; Faces of Organizational Culture.</li>
<li>Dimensions &amp; Macro Culture.</li>
<li>Cultural integrity &amp; Cross Culture.</li>
<li>Impact on management &amp; Energetic awareness.</li>
<li>Diversity &amp; Incline, External Adaptation and Internal Integrity.</li>
</ul>
<p><strong>Organizational Values:</strong></p>
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<li>Communication &amp; Hierarchy.</li>
<li>Impact on organizational Success &amp; Value congruence.</li>
<li>Japanese Culture.</li>
</ul>
<p><strong>Organizational Norms:</strong></p>
<ul>
<li>Overview of organizational Norms.</li>
<li>Integrity Ethics.</li>
<li>Covid-19 Impact.</li>
<li>Organizational Norm Theory.</li>
<li>Society Context &amp; Social Influence.</li>
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<div>This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, focusing on Japanese culture.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1986"> <div> <p>This course aims to provide an in-depth understanding of the key concepts of organizational culture, values, and norms, including their dimensions, impact on management, and diversity, and how they relate to integrity, communication, hierarchy, and ethics. Students will also explore the effects of macro-culture, social influence, and the COVID-19 pandemic on organizational culture and norms, with a focus on Japanese culture.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Organisational Behaviour Culture &amp; Values</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Organizational Behaviour Culture and Values</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br /><br /></p>
<ul>
<li>Organizational Development Consultant</li>
<li>Culture and Diversity Specialist</li>
<li>Human Resources Manager</li>
<li>Corporate Trainer</li>
<li>Change Management Analyst</li>
<li>Leadership Coach</li>
<li>Employee Engagement Manager</li>
<li>Talent Management Specialist</li>
<li>Organizational Psychologist</li>
<li>Diversity and Inclusion Coordinator</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Corporate Learning & Development

Professional Certificate Course in Organizational Behaviour Culture and Values in London 2024

<div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The canine behaviour seminar consists of a two hour talk explaining The Dog Guardian&rsquo;s principles for a happy and well behaved dog. They are</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Your dog&rsquo;s needs &ndash; what they are and how to fulfil them,</li><li fr-original-style="" style="box-sizing: border-box;">Your dog&rsquo;s language &ndash; how to communicate to your dog in a language it understands,</li><li fr-original-style="" style="box-sizing: border-box;">Your dog&rsquo;s state &ndash; why your dog&rsquo;s state rises and what to do about it,</li><li fr-original-style="" style="box-sizing: border-box;">Your leadership &ndash; how to be a calm, convincing, consistent leader your dog trusts.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The talk includes videos demonstrating the method in action with:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fussy eaters with extra tips on how to deal with issues around food</li><li fr-original-style="" style="box-sizing: border-box;">Dogs that bark at the door/ lunge at other dogs with extra tips on how to communicate your leadership around perceived dangers in the home</li><li fr-original-style="" style="box-sizing: border-box;">Dogs that invade space with extra tips on how to communicate your status</li><li fr-original-style="" style="box-sizing: border-box;">Dog&rsquo;s that pull on the lead with extra tips on how to teach your dog to walk to heel</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1793744" style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;">Canine Behaviour Seminar</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><a data-ss-course-id="1793744" data-ss-event-name="Lecture: Start (Sales - PE v1)" data-ss-event-href="/courses/canine-behaviour-seminar1/lectures/40528062" data-ss-event-type="button" data-ss-lecture-id="40528062" data-ss-school-id="397450" data-ss-user-id="" href="https://sl.thedogguardian.com/courses/canine-behaviour-seminar1/lectures/40528062" style="color: rgb(109, 99, 99); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(109, 99, 99);">Lessons in language to perfect leadership (131:25)</a></li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Get started now!</h2><form action="https://sl.thedogguardian.com/purchase" method="get" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></form></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Check out the free video from the seminar</h2><div data-asset-id="254691" data-asset-type="video_asset" fr-original-style="" style="box-sizing: border-box;"><iframe title="Video Player" frameborder="0" scrolling="no" name="hotmart_embed" data-testid="embed-player" allowfullscreen="" src="https://player.hotmart.com/embed/GZWdbAW9RA" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span></iframe></div></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Get started now!</h2><form action="https://sl.thedogguardian.com/purchase" method="get" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></form></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/jEtewA0XTYCNCIBhaRv5" alt="Nigel Reed" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;">Nigel Reed<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am dog behaviourist and author with fifteen years experience addressing all types of problematic behaviour. My book The Dog Guardian has sold over 21 000 copies and I have over 2000 clients in the U.K and Europe. I am regular on radio and television helping owners address their dog&rsquo;s behaviour.<br fr-original-style="" style="box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/NwtsgTb1THCdOsoMj4eL" width="200px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;">I have a goal to help 100 000 dogs in my lifetime, so years ago I began filming videos demonstrating how to address problem behaviour and uploaded a few to YouTube. The videos have gained millions of views and the feedback has been very encouraging. So much so it led me to create an online course that goes into much greater detail on how to address problem behaviour, coupled with a personal service of one to one help, to ensure I can help each client address the toughest of cases.<br fr-original-style="" style="box-sizing: border-box;">Helping guardians perfect their relationship with their dog is my passion. I love my job and I&rsquo;m committed to helping as many people and dogs as I possibly can.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/YHtGFO3KRJeMYOvTcPkg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Dog Training In London

Dog Training

Dog Behaviour

Dog Aggression

The canine behaviour seminar consists of a two hour talk explaining The Dog Guardian’s principles for a happy and well behaved dog.


Canine Behaviour Seminar with video call

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master I&trade; (PSM I) to master the fundamentals of Scrum. Learn the framework, mechanics, and roles to ensure successful implementation by your team.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Description</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Scrum.org certified online professional scrum master courses set industry standards with a remarkable 98% first-time pass rate. Say goodbye to PowerPoint and embrace 100% interactivity. Gain hands-on practical skills, learning how to implement immediately and achieve tangible results.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn to empower Scrum Teams for organisational value delivery.</li><li fr-original-style="" style="box-sizing: border-box;">Gain insight into Scrum theory, empiricism, and its framework-to-principal connection.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply Agile principles to real-world contexts.</li><li fr-original-style="" style="box-sizing: border-box;">Grasp uncertainty and complexity in product delivery, Scrum values&#39; significance, and the essence of "Done" for transparency.</li><li fr-original-style="" style="box-sizing: border-box;">Master agile planning with the Product Backlog.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire self-management, interpersonal skills, and the crucial role of a Scrum Master as a leader.</li><li fr-original-style="" style="box-sizing: border-box;">Develop the necessary skills, traits, and behaviour for effective Scrum Mastery.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/be71e0c8-c46e-44e1-afdf-e57d49ae7714/4cc4f746-753a-4e60-92cb-e6fc8a0511de/original.webp" style="width: 320px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; cursor: auto; max-width: calc(100% - 10px); padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 320px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; cursor: auto; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"><img src="https://images.cademy.co.uk/be71e0c8-c46e-44e1-afdf-e57d49ae7714/9eb6f64e-bd78-4a68-b7b8-de6eac63ae66/original.webp" style="width: 319px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; cursor: auto; max-width: calc(100% - 10px); padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 319px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; cursor: auto; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Train With Us?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore Agile and Scrum principles with our immersive two-day online course where we prioritise your growth and success. Led by experienced industry professionals and supportive Professional Scrum Trainers, we go beyond PowerPoint to offer engaging, hands-on learning experiences. Gain a profound understanding of Scrum theory and discover practical applications relevant to your workplace challenges enabling immediate and impactful change. From debunking myths to empowering your Scrum Teams with the right practices, we&#39;ll be with you every step of the way - from learning to passing the test and implementing it seamlessly into your job context.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Attend This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Suitable for all industries tackling complex problems, the Professional Scrum Master training course is designed for:</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Those aspiring to become Scrum Masters</li><li fr-original-style="" style="box-sizing: border-box;">Practitioners and consultants seeking to enhance their Scrum expertise</li><li fr-original-style="" style="box-sizing: border-box;">Anyone involved in product delivery through Scrum methodologies</li><li fr-original-style="" style="box-sizing: border-box;">Agile managers aiming to understand the Scrum Master&#39;s role</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your Professional Scrum Trainer</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Meet Jay, founder of Fractal Systems and a dedicated Professional Scrum Trainer. With over 20 years of experience in team and leadership roles, Jay is well-versed in delivering continuous value. His unique teaching approach involves zero PowerPoint and instead relies on engaging, experience-based sessions using techniques from Liberating Structures and Neuro Linguistic Programming. Jay&#39;s expertise lies in business transformations, offering training, mentoring, coaching, and consulting to foster success through collaborative efforts. Rapid learning and practical application are the hallmarks of his approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jay &amp; the entire Fractal team are invested in your learning journey and are here to support you from start to end, including offering additional valuable support:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Free PSM1 practice assessment for certification success</li><li fr-original-style="" style="box-sizing: border-box;">Free PSM1 resource bundle to master Scrum Free</li><li fr-original-style="" style="box-sizing: border-box;">PSM1 exam revision sheets</li><li fr-original-style="" style="box-sizing: border-box;">Free exam coaching sessions for first-time success in your PSM1 exam</li><li fr-original-style="" style="box-sizing: border-box;">Free 1:1 coaching to excel at work as a Professional Scrum Master</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(255, 255, 255); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Clients</span></h2><div data-padding-pos="all" data-has-bg-color="false" data-bg-color="" data-bg-opacity="1" data-animation="" data-delay="0" style="color: rgb(255, 255, 255); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><div data-max-width="100%" data-max-width-mobile="default" data-shadow="none" data-animation="fade-in" fr-original-style="" style="box-sizing: border-box;"><img data-delay="0" height="558" width="880" data-animation="fade-in" src="https://fractalsystems.co.uk/wp-content/uploads/Client-Logos-Black-n-White.png" alt="Client Logos Black n White" sizes="(min-width: 1450px) 75vw, (min-width: 1000px) 85vw, 100vw" srcset="https://fractalsystems.co.uk/wp-content/uploads/Client-Logos-Black-n-White.png 880w, https://fractalsystems.co.uk/wp-content/uploads/Client-Logos-Black-n-White-300x190.png 300w, https://fractalsystems.co.uk/wp-content/uploads/Client-Logos-Black-n-White-768x487.png 768w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div><div data-padding-pos="all" data-has-bg-color="false" data-bg-color="" data-bg-opacity="1" data-animation="" data-delay="0" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><h2 style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></h2><h2 style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Our Testimonials</span></h2><div data-max-width="100%" data-max-width-mobile="default" data-shadow="none" data-animation="fade-in" fr-original-style="" style="box-sizing: border-box;"><img data-delay="0" height="638" width="908" data-animation="fade-in" src="https://fractalsystems.co.uk/wp-content/uploads/Testimonials-Logos-Black-n-White.png" alt="Testimonials Logos Black n White" sizes="(min-width: 1450px) 75vw, (min-width: 1000px) 85vw, 100vw" srcset="https://fractalsystems.co.uk/wp-content/uploads/Testimonials-Logos-Black-n-White.png 908w, https://fractalsystems.co.uk/wp-content/uploads/Testimonials-Logos-Black-n-White-300x211.png 300w, https://fractalsystems.co.uk/wp-content/uploads/Testimonials-Logos-Black-n-White-768x540.png 768w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Fractal Training

Professional Scrum Master I

OTHM Level 4 Diploma in Accounting and Business

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">1. Heighten your self-awareness as a coach.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">2. Unearth strategies to enhance the depth and breadth of your coaching practice.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">3. Strengthen your commitment to ethical conduct and best coaching practices.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC&trade;). CRR Global&rsquo;s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Our team coaching supervision sessions fulfil the requirements for your</span><a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;</span><span style="color: rgb(5, 99, 193); box-sizing: border-box;" fr-original-style="color:#0563c1;">Advanced Certification for Team Coaches (ACTC) accreditation via the ICF.</span></a></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Intimate groups</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Engage in a virtual program consisting of four 75-minute sessions</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Cultivate this beneficial routine for coaching professionals</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Utilise a framework that facilitates system alignment and collective action</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&middot;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Eligible for five hours of ICF resource development credits</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (</span><a href="https://coachingfederation.org/credentials-and-standards/team-coaching#:~:text=By%20earning%20the%20ACTC%2C%20candidates,advanced%20skills%2C%20expertise%20and%20experience." fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(5, 99, 193); box-sizing: border-box;" fr-original-style="color:#0563c1;">ACTC</span></a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global&rsquo;s Meet, Reveal, Align &amp; Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.</span></p>

Whether you are embarking on your coaching journey or boast a wealth of coaching experience, Systemic Coaching Supervision presents a vibrant resource for professional and personal growth. This unique approach employs a systemic perspective to review your interactions with teams, organisations, couples, and individuals, while also delving into the dynamics within yourself. You will take another stride toward mastering the art of working with complex systems through Systemic Coaching Supervision. Guided by one of our seasoned supervisors, this process will:
 
1. Heighten your self-awareness as a coach.
2. Unearth strategies to enhance the depth and breadth of your coaching practice.
3. Strengthen your commitment to ethical conduct and best coaching practices.
4. Recharge and rejuvenate yourself for the demands of this rewarding but challenging work.
 
Within a nurturing cohort, you will encounter the same level of collaboration and wisdom that you have grown to rely on in Organisation and Relationship Systems Coaching (ORSC™). CRR Global’s coaching supervision, rooted in systemic principles, provides invaluable support for the vital work you undertake with teams and intricate systems.
 
Our team coaching supervision sessions fulfil the requirements for yourAdvanced Certification for Team Coaches (ACTC) accreditation via the ICF.
· Intimate groups
· Engage in a virtual program consisting of four 75-minute sessions
· Cultivate this beneficial routine for coaching professionals
· Partake in systems-inspired introspection led by an experienced ORSC coaching supervisor
· Further enrich your skills in team and systems coaching, elevate self-awareness, and explore ethical standards and best practices
· Utilise a framework that facilitates system alignment and collective action
· Eligible for five hours of ICF resource development credits
 
Fulfil the required five hours of group coaching supervision needed for the Advanced Certification in Team Coaching (ACTC). Explore the transformative power of reflective practice in enhancing your coaching skills. Utilising CRR Global’s Meet, Reveal, Align & Act model as your guide, you will reinforce your capacity for systems thinking and unpack your experiences to evolve as a more proficient practitioner.

CRR UK

Team Coaching Supervision for the Systems Coach

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.</p></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover the following to assist fee earners in the application of AML in their casework.</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to comply with your obligations and stay compliant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written CRA &amp; MRA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Client</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Booms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what to consider?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs &ndash; CDD &amp;EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">SOF and SOW</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On going monitoring</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to MLRO/MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.
This course will cover the following to assist fee earners in the application of AML in their casework.
How to comply with your obligations and stay compliant
Written CRA & MRA
Client
Booms
Risks – what to consider?
PCPs – CDD &EDD
POCA / TA
SOF and SOW
On going monitoring
Reporting to MLRO/MLCO
Tipping off
Target Audience
The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Fee Earners Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Nexus Human

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Learning & Development

Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

DevOps

Design & Technology Courses (DT)

Institute of Training & Occupational Learning (ITOL)

Professional Agile Leadership (PAL)

Organizational Development

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>New, soon-to-be or future IT managers &amp; those working toward their ITMLE Certification will benefit from this course.</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete the ITMLP Final Exam bring credible and validated industry knowledge to the organizations they serve.</p><p>The IT Management &amp; Leadership Professional Bootcamp (ITMLP) is the first step for full IT Executive Certification (ITMLE). This Bootcamp covers IT topics vital to success for new/would-be IT managers.</p></div><div id="course-pills-2"><h4>Technical Leadership</h4><ul><li>Life as a Technical Manager</li><li>Influence-Based Technical Leadership</li><li>Managing Hybrid and Virtual IT Teams</li></ul><h4>IT Methodology and Innovation</h4><ul><li>Methodology Overview</li><li>IT Megatrends</li><li>Creating Innovative IT Solutions</li></ul><h4>Business of IT</h4><ul><li>IT Funding and Cost Center Management</li><li>IT Vendor Management</li><li>IT Internal Client Service</li></ul></div>

Managed Learning Programme (MLP)

Investment Management Certificate (IMC)

IT Management and Leadership Professional (ITMLP) Certification

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Understand and mitigate your own personal drivers of conflict



Have you ever said 'They really push my buttons' or 'I can't stand it when people...'?
That's the sound of you being 'hooked'. We all have values that we want to live by, and when they are challenged, that's when we are most likely to engage in a conflict. 
In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict. 
What you will get from this 60-minute session:
Self-awareness of your conflict hooks
Empathy for what may hook others
Confidence to diplomatically speak about conflict with others
How we will do it:
Exploration of how conflict hooks show up in teams
Learning how core values are inherent to conflict hooks
Identifying your own conflict hooks
Practice articulating your conflict hooks to others
Tips for how to use your self awareness to reduce or prevent conflict
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 9 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Team Leading

Conflict Management

Team Leader

Conflict

Team Management

Understand and mitigate your own personal drivers of conflict

What are your conflict hooks?

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication is the essence of Leadership.</strong> This programme is the premiere of our leadership courses focusing on creating a culture of positive interaction, clear and respectful exchanges, all the while keeping high-performance productivity, ownership, and innovation in the forefront.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Before the start of the learning session, delegates complete<b fr-original-style="" style="box-sizing: border-box;">&nbsp;the&nbsp;</b>TruTalent&trade; Learning &amp; Productivity (TTL &amp; P), a 20-minute online survey of an individual&rsquo;s productivity preferences and learning styles.&nbsp;</strong>The assessment identifies the individual&rsquo;s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.</p><h5 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">DELEGATES WILL BE ABLE TO:</strong></h5><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Use the TruTalent&trade; Learning &amp; Productivity assessment&nbsp;to increase productivity and</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;maximise performance;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Set meaningful professional goals and celebrate success for incremental progress toward achievement;</strong></li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire innovation with teams to increase ownership and accountability;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower employees and increase engagement with effective, positive</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;feedback;</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on positivity, setting an example for others that we are an organisation of &ldquo;yes&rdquo; and solutions; and</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improve spoken and written communications, creating an authoritative image of expertise.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leadership &amp; Management Development</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop&rsquo;s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Michael J. Whitlock, Director of Fay Corey Union &amp; Conferences |&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">SUNY Cortland</span>

Communication is the essence of Leadership. This programme is the premiere of our leadership courses focusing on creating a culture of positive interaction, clear and respectful exchanges, all the while keeping high-performance productivity, ownership, and innovation in the forefront.
Before the start of the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.
DELEGATES WILL BE ABLE TO:
Use the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance;
Set meaningful professional goals and celebrate success for incremental progress toward achievement;
Inspire innovation with teams to increase ownership and accountability;
Empower employees and increase engagement with effective, positive feedback;
Focus on positivity, setting an example for others that we are an organisation of “yes” and solutions; and
Improve spoken and written communications, creating an authoritative image of expertise.
 
Online Format—Leadership & Management Development is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



After a two-day seminar, our attendees remained in their seats wanting more from Dr Atkins. His direct, yet challenging approach to presenting topics seemed to mesmerize the participants. Many very lively discussions were part of our workshop’s context. Personally, I am very interested in re-booking this type of experience every year for new leaders to undergo!
Michael J. Whitlock, Director of Fay Corey Union & Conferences | SUNY Cortland

Improving Communications Uk

LEADERSHIP & MANAGEMENT DEVELOPMENT

Reading

<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

Dickson Training Ltd

Train The Trainer Course

Classroom Course

Online Course

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



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