This course will help you reach your full potential if you are considering becoming a leader or manager, or if you currently hold a leadership position.
Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team
This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
COMPLIMENTARY EQ-i 2.0/EQ360 REFRESHER SESSIONS We're offering regular sessions throughout the year to our EQi/EQ360 practitioners with the aim of helping you feel more confident using the assessment with your clients and colleagues. These sessions will allow you to brush up on your skills and ask any questions you may have about the tool!