6 Interviewing Skills courses delivered Live Online

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES   Participants will be able to: * Build a consistent framework and process to ensure an unbiased candidate experience; * Choose job specifications and determine how success will be measured (skills); * Identify characteristics and qualities that will support the required skills; * Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; * Review legal and appropriate interviewing etiquette/guidelines, including social media research; * Screen candidates, using resumes and phone interviews; and * Conduct successful role-play Behavioral Interviews in class.   CLASSES WILL INCLUDE:   * Workbooks for future reference and study. * Workshop / role play with actual interview scenarios to assist in internalizing data. * Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

practical Zoom based media training for spokespeople looking to practice their interviewing skills ahead of any media activity.

Achieving certification for Compliance Management Systems (ISO 37301:2021) through an external audit process to help you identify, prevent and address compliance risks within your organisation provides a range of benefits. What if you could gain the expertise to conduct internal audits in-house, to not only successfully complete ISO certification, but allow you to continue to monitor your adherence to that certification standard? 'Prove your competency to the wider compliance industry.' Created by UKAS accredited ISO certification experts, this wholly unique, internationally focussed, 2-day online internal auditor training course is a fantastic way to develop your in-house expertise and allow your team to attain the competence they need to maintain and continually improve your management system. * A cost-effective route, negating the need to hire external consultants * Avoid closing a business for what might be a lengthy audit * Prove your ' culture of compliance', and in turn, strengthen your 2nd and 3rd lines of defence * Add additional skills to your CV, demonstrating your commitment to best practice while gaining a competitive advantage for your organisation. 'Don't just tick the boxes, demonstrate a culture of compliance.' Ensure you are fully compliant with relevant legislation and regulation and give confidence to the regulators, your partners, and clients that you have processes in place to comply with the law. * Developing knowledge of compliance management system standards/normative documents * Developing knowledge of ICA Audit (certification body's) processes * Developing knowledge of relevant business sectors * Developing knowledge of business management practices and how they integrate into business activities * Developing knowledge of audit principles, practices, and techniques * Developing knowledge of client products, processes, and organization * Developing language skills appropriate to all levels within the client organization * Developing notetaking and report-writing skills * Developing presentation skills * Developing interviewing skills

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for hiring managers who want to save company time and money recruiting and hiring the right candidates. Overview Upon successful completion of this course, participants will know how to present an open position, develop a workable hiring strategy, know how to find and select candidates for open positions. In this course, participants will gain skills and tools to help seek out great candidates that are a fit for your company. Learn to find the diamond in the rough. GETTING STARTED * Workshop Objectives * Action Plan DEFINING AND KNOWING THE POSITION * Know the Position * Needs Analysis * Job Analysis * Task Analysis * Practical Illustration HIRING STRATEGY * Company Information * Salary Range * Top Performers * Be Prepared * Practical Illustration LURE IN GREAT CANDIDATES * Advertise Where Candidates Visit * Develop Corporate Citizenship * Treat Your Candidates Well * Look at the Competition * Practical Illustration FILTERING APPLICANTS TO INTERVIEW * Put Lots of Weight on Cover Letters * Grading Resumes * Internet Search * Initial Phone Interview * Practical Illustration THE INTERVIEW (1) * Introduce Everyone * Use a Panel * Match the Interview to the Job * Types of Questions * Practical Illustration THE INTERVIEW (2) * Tell Me About My Company * Distractions * Interview More Than Once * Wrap Up * Practical Illustration SELECTION PROCESS (1) * Testing * Look for Passion and Enthusiasm * Background Checks * Trust Your Instincts * Practical Illustration SELECTION PROCESS (2) * Education Level vs. Experience * Have a Consensus * Keep Non-Hires on File * Checking References * Practical Illustration MAKING AN OFFER * Do it Quickly * Employment Details * Notify Rejected Candidates * Be Creative * Practical Illustration ONBOARDING * Training and Orientation * Mentoring * 30-60-90 Day Reviews * Make Them Feel Welcome * Practical Illustration WRAPPING UP * Words From the Wise