Name: Taking Back the Controls of Your Life
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International Compliance Association (ICA)

<p>A higher level diploma programme which analyzes and researches the responsibilities, duty of the manager, which makes them capable of being qualified enough to work in air station management. This Level 5 Diploma in Airport Management course includes all the knowledge about how to serve in this Airline station and make a career out of it.</p><p>The role of an air station manager is huge, and there is a high demand for air station managers. Also it is a very unique profession. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective manager. Air station Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the air station is up to standard.</p><p>Moreover, This Level 5 Diploma in Airport Management course will also educate the students overseeing all shift activities, including the coordination and collaboration of all functions, to ensure work is done in a consistent manner with air station rules, procedures, and regulations, and to ensure the safety and security of passengers, tenants, and employees.</p><p>Through this Level 5 Diploma in Airport Management course, you will learn about the latest international and national aviation law and regulations. Whether you're a management consultant or an entry-level employee on the front lines, you can still improve your career and professional objectives no matter where you are. Moreover, a higher education empowers you with the appropriate equipment to move ahead. This Level 5 Diploma in Airport Management course is an essential step in staying competitive and developing your capabilities. Taking educational training can assist you in staying on track.</p><p>This Level 5 Diploma in Airport Management course teaches you how to meet the unique and dynamic demands of today's global air station environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. However This Level 5 Diploma in Airport Management course is not a one-time event; the knowledge and education you will gain from here will continue to strengthen throughout your career. Additionally, it will also teach you about appreciation and encourage Teamwork, which will help the relationships that you have with your co-workers and how you are going to maintain transparency.</p><p><strong><strong>Learning Outcomes</strong></strong></p><p>After completing this <strong>Level 5 Diploma in Airport Management</strong> course, learner will be able to:</p><ul><li>Gain a thorough understanding of Aviation Law and Regulation</li><li>Gain a solid understanding of Aviation Economics and Forecasting</li><li>Gain in-depth knowledge about Airfield Design, Configuration and Management</li><li>Understand Airport Systems Planning and Design</li><li>Understand Airport Management and Performance</li><li>Understand Airport-Airline Relationship</li><li>Understand Airline Business Models</li><li>Understand Airline Pricing Strategies</li><li>Understand Airline Scheduling and Disruption Management</li><li>Understand Airline Passengers</li><li>Understand Aviation Safety and Security</li><li>Understand Airspace and Air Traffic Management</li><li>Understand Air Cargo and Logistics</li><li>Understand Airlines, Information Communication Technology and Social Media</li><li>Understand Human Resource Management and Industrial Relations</li><li>Understand Air Transport Marketing</li><li>Understand Air Transport in Remote Regions</li></ul><p><strong><strong>Why Choose Level 5 Diploma in Airport Management Course from Us</strong></strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>***Others Benefits of Level 5 Diploma in Airport Management Course</strong></p><ul><li><strong>Free One</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Unlimited </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Airport Management course ]</strong></p> <p>This <strong>Level 5 Diploma in Airport Management</strong> course will also focus on the Consistency, reliability and Trustworthiness qualities you are going to need in order to become a successful air station manager.</p><p>If you appreciate taking charge and managing a situation to ensure its success and also ensure that everything runs well. This Level 5 Diploma in Airport Management course is an excellent way to broaden your knowledge and to make you qualify for a position in air station management. This course is a wonderful opportunity to expand your knowledge. This online Level 5 Diploma in Airport Management course is structured into modules and submodules to make it easier for learners to grasp the concept. Beginning with important information and progressing to the most advanced level.</p><p>This Level 5 Diploma in Airport Management course can help you achieve your goals and prepare you for a rewarding career. Continuing professional development guarantees that users remain knowledgeable and competent in your profession while also equipping you the essential skills to help you progress in your profession. This Level 5 Diploma in Airport Management course also includes the facilities, the importance of safety, how this air station plays an important role in the air transportation system, and other important air station related issues.</p><p>There has never been a better time to start or advance your knowledge. So, enroll in our <strong>Level 5 Diploma in Airport Management</strong> course today and equip yourself with the essential skills to set yourself up for success!</p><p><strong><em>Detailed Course Curriculum</em></strong></p><p><strong><em>*** Level 5 Diploma in Airport Management ***</em></strong></p><p><strong>Module 1: Aviation Law and Regulation</strong></p><ul><li>Air Law</li><li>Aviation Law</li><li>International Air Law</li><li>Sovereignty of Territorial Airspace</li><li>The International Civil Aviation Organisation (ICAO)</li><li>The Warsaw Convention 1929</li><li>Globalisation of Aviation</li></ul><p><strong>Module 2: Aviation Economics and Forecasting </strong></p><ul><li>The Aviation Value Chain</li><li>Airline Markets: Demand</li><li>Airline Markets: Supply</li><li>Airline Profit, Yield and Unit Costs</li><li>Alliances</li><li>Demand and Demand Forecasting</li></ul><p><strong>Module 3: Airfield Design, Configuration and Management</strong></p><ul><li>The Airfield and Its Components</li><li>Runways</li><li>Runway Configuration and Capacity</li><li>Other Factors that Affect Runway Capacity</li><li>Runway Demand Management</li><li>Runway Development</li><li>Taxiway Design</li><li>Aprons and the Landside Interface</li><li>Airfield Management</li><li>Aerodrome Safeguarding</li></ul><p><strong>Module 4: Airport Systems Planning and Design</strong></p><ul><li>Forecasts are 'Always' Wrong</li><li>Flexibility is Essential</li><li>Airports are Part of a Competitive Air Transport System</li><li>Measures of Airport 'Capacity' can be Very Misleading</li><li>Queues are at the Heart of Airport Operations</li></ul><p><strong>Module 5: Airport Management and Performance</strong></p><ul><li>Airport Ownership and the Changing Operating Environment</li><li>Airport Performance</li><li>Managing Runway Capacity</li><li>Future Challenges</li></ul><p><strong>Module 6: The Airport-Airline Relationship</strong></p><ul><li>The Airport-Airline Relationship</li><li>The Changing Nature of the Airport-Airline Relationship</li><li>Airport Perspectives on the Airport-Airline Relationship</li><li>Airline Perspectives on the Airport-Airline Relationship</li></ul><p><strong>Module 7: Airline Business Models</strong></p><ul><li>Airline Business Models</li><li>The FSNC Response</li><li>Strategic Alliances</li><li>Non-aligned Carriers</li><li>Airline Failure</li></ul><p><strong>Module 8: Airline Pricing Strategies</strong></p><ul><li>Pricing</li><li>Revenue Management</li><li>Pricing Strategies of FSNCs and LCCs</li><li>Point-to-Point Revenue Management</li><li>Connecting Passenger Revenue Management</li><li>Other Revenue Management Considerations</li><li>Contribution of Ancillary Revenue to Total Revenue</li><li>The Impact of the Internet</li><li>Emerging Trends in Airline Pricing</li></ul><p><strong>Module 9: Airline Passengers</strong></p><ul><li>Passenger Segmentation</li><li>Passenger Value</li><li>Passenger Retention</li><li>Airline Alliances</li><li>Challenges of Frequent Flyer Programmes: Induced Disloyalty</li></ul><p><strong>Module 10: Airline Scheduling and Disruption Management</strong></p><ul><li>Airline Schedule Planning and Resource Utilisation</li><li>Flight Schedule Generation and Travel Demand</li><li>Fleet Assignment and Aircraft Routing</li><li>Crew Scheduling</li><li>Operational Uncertainties and Disruption Management</li></ul><p><strong>Module 11: Airline Finance</strong></p><ul><li>Sources of Airline Finance</li><li>Financial Statements</li><li>Financial Ratios</li><li>Financial KPIs</li><li>Financial Risk Management</li><li>Financial Failure</li></ul><p><strong>Module 12: Aviation Safety and Security</strong></p><ul><li>Aviation Safety</li><li>Safety Statistics and Trends</li><li>Accidents by Flight Phase</li><li>Accident Rates by Aircraft Types</li><li>Type of Service</li><li>Accident Costs</li><li>Accident Causation Models</li><li>Safety Management Systems (SMSs)</li><li>Safety Culture</li><li>Aviation Security</li><li>Terrorist Attacks Against Aircraft</li><li>Airline Security</li><li>Airport Security</li></ul><p><strong>Module 13: Airspace and Air Traffic Management</strong></p><ul><li>Airspace</li><li>The Structure and Classification of Airspace</li><li>The Rules of the Air</li><li>Airspace Charts</li><li>Air Traffic Services (ATS)</li><li>ATC Technologies</li><li>Air Traffic Management (ATM)</li><li>The Future</li><li>Barriers to Change</li></ul><p><strong>Module 14: Aircraft Manufacturing and Technology</strong></p><ul><li>Industrial Location of Aircraft OEMs</li><li>Industrial Offsets</li><li>New Technology</li><li>Global Shifts in Commercial Aircraft Manufacturing</li><li>Future Trends</li></ul><p><strong>Module 15: Air Cargo and Logistics</strong></p><ul><li>The Business Case for Air Cargo</li><li>Characteristics of Air Cargo</li><li>The Air Cargo Industry</li><li>Global Air Cargo Operations</li><li>Specialised Air Cargo</li><li>Airports as Air Cargo Logistics Nodes</li><li>Air Cargo: Challenges and Opportunities</li><li>The Future of Air Cargo</li></ul><p><strong>Module 16: Airlines, Information Communication Technology and Social Media</strong></p><ul><li>What is ICT?</li><li>Airlines and ICT</li><li>Airlines Online: The Impact of the Internet</li><li>Social Media</li><li>Business Strategy and Corporate Control Functions</li><li>Flight Operations Functions</li><li>The Future</li></ul><p><strong>Module 17: Environmental Impacts and Mitigation</strong></p><ul><li>Air Transport and the Environment</li><li>The Environmental Impacts of Air Transport</li><li>Global Impacts</li><li>Local Impacts</li><li>Environmental Mitigation Strategies</li><li>Environmental Policy Assessment</li></ul><p><strong>Module 18: Human Resource Management and Industrial Relations </strong></p><ul><li>People Management in the Airline Industry</li><li>Liberalisation, Industry Crises and LCCs</li><li>Contemporary People Management in Civil Aviation</li><li>An Alternative Approach to People Management</li></ul><p><strong>Module 19: Air Transport Marketing</strong></p><ul><li>Principles of Air Transport Marketing</li><li>Principles of Engagement Marketing</li><li>Marketing Through Mobile Technologies</li></ul><p><strong>Module 20: Air Transport in Remote Regions</strong></p><ul><li>Market Segments of Air Services to Remote Regions</li><li>Management Challenges of Providing Air Services to Remote Regions</li><li>Aircraft Types and Operational Considerations</li><li>Financial Viability, Franchising, Public Subsidies and PSO Routes</li><li>The Future</li></ul><p><strong><strong>Assessment Method</strong></strong></p><p>After completing each module of the <strong>Level 5 Diploma in Airport Management </strong>course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong><strong>Certification</strong></strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for <strong>Level 5 Diploma in Airport Management </strong>course, you will be entitled to a Certificate of Completion from <strong> Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Level 5 Diploma in Airport Management</strong> program is ideal for energetic people who want to improve their professional skills and prepare for the job of their dreams! This course is also suitable for those who want to gain in-depth knowledge on this subject and stay up to date with the latest information.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Level 5 Diploma in Airport Management </strong>course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>With the help of the <strong>Level 5 Diploma in Airport Management </strong>course, you will be able to seek several promising career opportunities, such as:</p><ul><li>Airport Manager</li><li>Aviation Project Manager</li><li>Air Traffic Services Manager</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Airline Transport Pilot Licence (ATPL)

Global Aviation

Diploma in Management Studies (DMS)

FA Level 1

Institute of Leadership & Management (ILM)

Airport Management

Level 5 Diploma in Airport Management

General Admission

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

One Education

Service Helpdesk & Technical Support Course

<div><h2> About Course</h2><div> <strong>Understand the Ethical and Regulatory Framework for Conducting Clinical Trials</strong>  <div></div><div><div><div></div></div></div><div></div><div><div><div><p><strong>Course Description</strong></p><p>This comprehensive Good Clinical Practices (GCP) course provides a thorough understanding of the ethical and regulatory principles governing clinical trials. It delves into <span>the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines, ensuring</span> you grasp the essential standards for conducting clinical research.</p><p><strong>Course Objectives</strong></p><p>By the end of this course, you will be able to:</p><ul><li>Articulate the definition, purpose, and historical context of GCP.</li><li>Explain the importance of GCP in protecting human subjects and ensuring data integrity.</li><li>Identify key international organizations involved in establishing GCP standards.</li><li>Apply ethical principles and informed consent procedures in clinical research.</li><li>Understand the ICH E6(R2) guidelines on Integrated Addendum to Good Clinical Practice.</li><li>Design and conduct clinical trials according to ICH E8 and E9 guidelines.</li><li>Manage and report clinical trial data in compliance with ICH E6(R2) guidelines.</li><li>Implement safety monitoring and adverse event reporting procedures as per ICH E6(R2) and E6(R3) guidelines.</li><li>Navigate regulatory compliance and inspections related to clinical trials.</li></ul><p><strong>Target Audience</strong></p><p>This course is designed for individuals who:</p><ul><li>Are interested in pursuing a career in clinical research or clinical trial management.</li><li>Work in the pharmaceutical, biotechnology, or medical device industry.</li><li>Seek to gain a comprehensive understanding of GCP principles and practices.</li></ul><p><strong>Prerequisites</strong></p><p>No prior experience in clinical research is required. However, a basic understanding of research methodology and medical terminology is recommended.</p><p><strong>Please Note:</strong></p><p>This course is strictly theoretical and <strong>does not qualify participants for clinical practice</strong> in the industry. Additional training and certifications may be required for hands-on experience.</p></div></div></div></div></div> <div><h3> What Will You Learn?</h3><ul><li> <span></span> <span>Articulate the definition, purpose, and historical context of GCP.</span></li><li> <span></span> <span>Explain the importance of GCP in protecting human subjects and ensuring data integrity.</span></li><li> <span></span> <span>Identify key international organizations involved in establishing GCP standards.</span></li><li> <span></span> <span>Apply ethical principles and informed consent procedures in clinical research.</span></li><li> <span></span> <span>Understand the ICH E6(R2) guidelines on Integrated Addendum to Good Clinical Practice.</span></li><li> <span></span> <span>Design and conduct clinical trials according to ICH E8 and E9 guidelines.</span></li><li> <span></span> <span>Manage and report clinical trial data in compliance with ICH E6(R2) guidelines.</span></li><li> <span></span> <span>Implement safety monitoring and adverse event reporting procedures as per ICH E6(R2) and E6(R3) guidelines.</span></li><li> <span></span> <span>Navigate regulatory compliance and inspections related to clinical trials.</span></li></ul></div><div><h3> Course Content</h3><div><div><h4> Introduction to Good Clinical Practice (GCP) and ICH Guidelines</h4><div><div><ul><li><div> <span></span><h5> Introduction to Good Clinical Practice (GCP) and ICH Guidelines</h5></div><div> </div></li></ul></div></div></div><div><h4> Ethical Principles, Informed Consent, and ICH E6(R2)</h4><div><div><ul><li><div> <span></span><h5> Ethical Principles, Informed Consent, and ICH E6(R2)</h5></div><div> </div></li></ul></div></div></div><div><h4> Designing and Conducting Clinical Trials with ICH E8 and E9</h4><div><div><ul><li><div> <span></span><h5> Designing and Conducting Clinical Trials with ICH E8 and E9</h5></div><div> </div></li></ul></div></div></div><div><h4> Data Management and Reporting with ICH E6(R2)</h4><div><div><ul><li><div> <span></span><h5> Data Management and Reporting with ICH E6(R2)</h5></div><div> </div></li></ul></div></div></div><div><h4> Safety and Monitoring in Clinical Trials with ICH E6(R2) and E6(R3)</h4><div><div><ul><li><div> <span></span><h5> Safety and Monitoring in Clinical Trials with ICH E6(R2) and E6(R3)</h5></div><div> </div></li></ul></div></div></div><div><h4> Regulatory Compliance, Inspections, and ICH E6(R3)</h4><div><div><ul><li><div> <span></span><h5> Regulatory Compliance, Inspections, and ICH E6(R3)</h5></div><div> </div></li></ul></div></div></div></div></div>A course by  Xpert Learning  RequirementsA basic understanding of research methodology and medical terminology is recommended. Audience  Individuals who are interested in pursuing a career in clinical research or clinical trial management.  Individuals who work in the pharmaceutical, biotechnology, or medical device industry.  Individuals who seek to gain a comprehensive understanding of GCP principles and practices.<h3> Audience</h3><ul><li> <span></span> <span>Individuals who are interested in pursuing a career in clinical research or clinical trial management.</span></li><li> <span></span> <span>Individuals who work in the pharmaceutical, biotechnology, or medical device industry.</span></li><li> <span></span> <span>Individuals who seek to gain a comprehensive understanding of GCP principles and practices.</span></li></ul>

Xpert Learning

Good Laboratory Practice (GLP)

Good Manufacturing Practice (GMP)

Clinical Governance

Clinical Research

RCGP

Good Clinical Practice (GCP)

Good Clinical Practices: A Practical Guide to GCP Compliance

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Step into the bustling world of procurement, where every trend is a new opportunity waiting to be seized! From navigating geopolitical shifts to harnessing the power of AI, unlock the secrets to success in this ever-evolving field.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">With average salaries soaring to $105,418 in North America and lucrative roles like Procurement Directors commanding $126,000 annually, the sky&#39;s the limit. Even in the Philippines, where the market buzzes with energy, salaries average $2,000 monthly, skyrocketing to $10,800 for senior positions.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Embrace the thrill of the chase and embark on a journey towards procurement excellence for a future filled with prosperity! 💼🌍💰</span></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></span><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Master international procurement, transportation, and regulatory essentials.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Design efficient and effective global supply chains.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Understand the significance and hurdles of international marketing.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop expertise in global marketing research for informed decision-making.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Acquire comprehensive knowledge of supply chain management principles.</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Description</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Embark on an enlightening journey through the world of International Marketing and Global Supply Chain Management with our engaging online course. Designed for ambitious learners, this program unveils the intricacies of global commerce, from the foundational principles of international marketing to the strategic execution of global supply chains. Dive deep into modules covering vital topics such as "Global Marketing Strategies," "International Procurement," and the ever-important "Transportation and Regulations," all aimed at equipping you with the tools to navigate the complex global market landscape.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Our concise, on-demand video lectures allow you to learn at your own pace, from anywhere in the world. Whether you&#39;re looking to expand a business internationally, carve out a career in global markets, or simply gain a comprehensive understanding of international commerce, this course is your gateway to success. Start your global adventure today and unlock the potential to transform your understanding and approach to international marketing and supply chain management.</span></p><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Aspiring procurement professionals seeking to excel in the global market.</span></p></li><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Supply chain enthusiasts eager to enhance their understanding of international operations.</span></p></li><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Marketing professionals aiming to broaden their skill set and explore global market dynamics.</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Procurement Specialist: $60,000 - $80,000</span></p></li><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Supply Chain Manager: $80,000 - $110,000</span></p></li><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">International Marketing Analyst: $65,000 - $90,000</span></p></li><li dir="ltr" style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 13, 13); box-sizing: border-box;" fr-original-style="color:#0d0d0d;">Global Procurement Director: $120,000 - $150,000</span></p></li></ol>

Course Cloud

Business

Procurement

Business & Marketing

Embark on an enlightening journey through the world of International Marketing and Global Supply Chain Management with our engaging online course. 

Global Market & International Procurement

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gain a thorough understanding of Special Educational Needs and Disabilities (SEND).</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the Apply the SEND Code of Practice effectively in educational settings.theoretical aspect</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Implement inclusive practices in early years&rsquo; education.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Comply with health and safety legislation for SEND students.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Make reasonable adjustments for an inclusive learning environment.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Develop sustainable school travel plans for SEND students.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">Inclusion in education is not just a policy but a fundamental right of every child. &ldquo;Promoting SEND Inclusion in Schools&rdquo; is designed to ensure that educators and administrators are equipped to create an inclusive environment for all students, especially those with Special Educational Needs and Disabilities.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">The course starts with &ldquo;Understanding SEND,&rdquo; providing a solid foundation on the various needs and challenges faced by these students. This is crucial for empathetic and effective educational strategies. &ldquo;The SEND Code of Practice: 0 to 25 Years&rdquo; module helps you understand and implement key legal and ethical guidelines that govern education for SEND students.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">&ldquo;Inclusive Practice in Early Years&rdquo; focuses on the critical early stages of education, setting the tone for inclusivity from the outset. &ldquo;Safeguarding Children with SEND&rdquo; is a vital module, emphasizing the protection and welfare of these vulnerable students.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Health and safety are paramount, and &ldquo;Health &amp; Safety Legislation and Guidance&rdquo; ensures you are up-to-date with the legal requirements and best practices. &ldquo;Reasonable Adjustments&rdquo; dives into the practical aspects of making your school environment more accessible and supportive for SEND students.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">&ldquo;Sustainable School Travel&rdquo; recognizes the importance of safe and accessible transportation for SEND students, while &ldquo;Emergency Procedures&rdquo; prepares you to handle crises effectively, ensuring the safety and well-being of all students.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Finally, &ldquo;Promoting SEND Inclusion for International Schools&rdquo; expands the scope of the course, offering insights and strategies for schools operating in diverse international contexts.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">This course is essential for any educational professional committed to making a meaningful difference in the lives of SEND students. Join us to transform your school into a beacon of inclusivity and support. Enroll now and be the change you wish to see in the education system.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Understanding SEND</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: The SEND Code of Practice: 0 to 25 Years</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Inclusive Practice in Early Years</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Safeguarding Children with SEND</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Health &amp; Safety Legislation and Guidance</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Reasonable adjustments</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Sustainable School Travel</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Emergency procedures</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Promoting SEND Inclusion for International Schools</strong></li></ul>

LearnDrive UK

Primary Teaching

Teaching Assistant

Classroom Management

Teaching & Training

Empower your school with inclusive practices for SEND. This course covers understanding SEND, the Code of Practice, safeguarding, and creating an accessible learning environment, ensuring every child’s needs are met. Ideal for educators and administrators in both domestic and international schools.

























Promoting SEND Inclusion in Schools

<div style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(102, 102, 102);">This module will cover the function of a contract, the fundamental principles of contract formation, the termination or conclusion of a contract and the various contractual relationships in international trade.</span></p></div><form action="https://tfsa.schoolofexport.org/course_outline.aspx?id=74" method="get" style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><br fr-original-style="" style="box-sizing: border-box;"></form>

Business Works

International Business Management

International Trade

Business Law

Contract Management

Contract Law

Commercial Law

Managing International Contracts

<div style="color: rgb(57, 54, 79); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset.</strong></p><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><div data-testid="organizer-info-details" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Free your Mind &ndash; Are you really Running Your Own Brain? with Melody Cheal</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset. The way you talk to yourself, visualise and manage your emotions is directly related to your ability to stay motivated and focused. This session will introduce you to a menu of mind hacks to help you Free your Mind?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you attend this mini workshop you will:</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the sequence that is really running your brain and the Growth Mindset connection.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will have a number of quick and easy techniques to interrupt this sequence.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">For those new to NLP you will make the link to NLP processes as change agents.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">For the more experienced you will gain some ideas for working more effectively to change repeating patterns.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This session is for those new to NLP or those interested in linking NLP with Growth Mindset.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Melody Cheal, MSc Psychology and NLP Master Trainer. Melody runs courses in both the private and the public sector, focusing on interpersonal skills and self-awareness. Over the last 30 years she has worked with International committees, directors, senior managers, teams and front line staff as an executive coach. She provides a range of Accredited Courses in NLP, Clinical Hypnotherapy, Coaching and Supervision.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">She has a MSc in Applied Positive Psychology and holds a degree in Psychology, a diploma in Psychotherapy and NLP. She is also a certified Master Trainer of NLP and a Trainer of Hypnosis.</p><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h3 fr-original-style="" style="box-sizing: border-box;">Tags</h3></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Online Events</li><li fr-original-style="" style="box-sizing: border-box;">Things To Do Online</li><li fr-original-style="" style="box-sizing: border-box;">Online Classes</li><li fr-original-style="" style="box-sizing: border-box;">Online Health Classes</li><li fr-original-style="" style="box-sizing: border-box;">#nlp</li><li fr-original-style="" style="box-sizing: border-box;">#anlp</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_event</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_training</li></ul></section></div><section fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h2 fr-original-style="" style="box-sizing: border-box;">About the organiser</h2></div><div data-testid="organizer-name" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organised by</div><a href="https://www.eventbrite.co.uk/o/anlp-international-cic-48006881183" target="_blank" rel="noreferrer" data-airgap-id="44" style="color: rgb(30, 10, 60); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 10, 60);">ANLP International CIC</a></div><div data-testid="followers-count" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><div data-testid="read-more-contentx" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ANLP International are the global flagbearers for Professional NLP, serving their Members, the NLP field as a whole, and the general public by providing information about NLP and ensuring the highest standards of practice in the NLP profession.</p></div></div><div data-testid="socialLinks" fr-original-style="" style="box-sizing: border-box;"><span data-spec="icon-button" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.anlp.org/" data-heap-id="Listing - Organizer Panel - Organizer Website - Click" style="color: var(--eds-ui-800,#39364f); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--eds-ui-800,#39364f);"><i title="" data-spec="icon" data-testid="icon" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></i></a></span></div></section></section>

ANLP International CIC

One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset. The way you talk to yourself, visualise and manage your emotions is directly related to your ability to stay motivated and focused. This session will introduce you to a menu of mind hacks to help you Free your Mind?

Free Your Mind! Are You Really Running Your Own Brain?

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This session is a quick fire session into designing your vision and aligning your life. 90 minutes dedicated to your own development...</strong></p><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><div data-testid="organizer-info-details" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How to Design Your Vision and Align Your Life with Caroline Martin</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">As coaches and NLP advocates we are fabulous at helping others but often don&#39;t set ourselves the time to focus on what is important to us.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Caroline is a huge believer in exploring possibilities and dreaming big!</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This session is a quick fire session into designing your vision and aligning your life. 90 minutes dedicated to your own development to ignite your reticular activator into setting yourself up for success in 2024.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This session is suitable for all levels of development.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Please have your camera on and be open to working with others.</p><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h3 fr-original-style="" style="box-sizing: border-box;">Tags</h3></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Online Events</li><li fr-original-style="" style="box-sizing: border-box;">Things To Do Online</li><li fr-original-style="" style="box-sizing: border-box;">Online Classes</li><li fr-original-style="" style="box-sizing: border-box;">Online Health Classes</li><li fr-original-style="" style="box-sizing: border-box;">#nlp</li><li fr-original-style="" style="box-sizing: border-box;">#anlp</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_event</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_training</li></ul></section><section fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h2 fr-original-style="" style="box-sizing: border-box;">About the organiser</h2></div><div data-testid="organizer-name" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organised by</div><a href="https://www.eventbrite.co.uk/o/anlp-international-cic-48006881183" target="_blank" rel="noreferrer" data-airgap-id="44" style="color: rgb(30, 10, 60); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 10, 60);">ANLP International CIC</a></div><div data-testid="followers-count" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><div data-testid="read-more-contentx" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ANLP International are the global flagbearers for Professional NLP, serving their Members, the NLP field as a whole, and the general public by providing information about NLP and ensuring the highest standards of practice in the NLP profession.</p></div></div><div data-testid="socialLinks" fr-original-style="" style="box-sizing: border-box;"><span data-spec="icon-button" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.anlp.org/" data-heap-id="Listing - Organizer Panel - Organizer Website - Click" style="color: var(--eds-ui-800,#39364f); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--eds-ui-800,#39364f);"><i title="" data-spec="icon" data-testid="icon" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></i></a></span></div></section></section>

This session is a quick fire session into designing your vision and aligning your life. 90 minutes dedicated to your own development to ignite your reticular activator into setting yourself up for success in 2024.

How to Design Your Vision and Align Your Life

<div style="color: rgb(57, 54, 79); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have you ever felt that you are living life on autopilot? Going through the motions and being buffeted by life&rsquo;s storms?</strong></p></div><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Have you ever felt that you are living life on autopilot? Going through the motions and being buffeted by life&rsquo;s storms?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If so, during this workshop, you will discover how to disengage your autopilot, to understand why we do what we do, gain clarity and a new perspective on what is happening in your life, plus explore the wonderful opportunities for positive change using NLP in order to take back the controls of your life.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The workshop will be led by Emma R McNally, NLP Trainer and will take you step by step through the NLP Communication Model to enable you to understand the internal processes that you unconsciously go through every moment of every day. She will give you relatable examples as to how you create your reality and then enable you to discover for yourself how you have choice and can make changes, should you wish to, to support different outcomes.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Emma will encourage questions throughout the session, so you will come away with answers, a new perspective on your life, relationships and choices about your future.</p><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h3 fr-original-style="" style="box-sizing: border-box;">Tags</h3></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Online Events</li><li fr-original-style="" style="box-sizing: border-box;">Things To Do Online</li><li fr-original-style="" style="box-sizing: border-box;">Online Classes</li><li fr-original-style="" style="box-sizing: border-box;">Online Health Classes</li><li fr-original-style="" style="box-sizing: border-box;">#nlp</li><li fr-original-style="" style="box-sizing: border-box;">#anlp</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_workshop</li><li fr-original-style="" style="box-sizing: border-box;">#online_event</li><li fr-original-style="" style="box-sizing: border-box;">#nlp_training</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><section fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><h2 fr-original-style="" style="box-sizing: border-box;">About the organiser</h2></div><div data-testid="organizer-name" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organised by</div><a href="https://www.eventbrite.co.uk/o/anlp-international-cic-48006881183" target="_blank" rel="noreferrer" data-airgap-id="44" style="color: rgb(30, 10, 60); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 10, 60);">ANLP International CIC</a></div><div data-testid="followers-count" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><div data-testid="read-more-contentx" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ANLP International are the global flagbearers for Professional NLP, serving their Members, the NLP field as a whole, and the general public by providing information about NLP and ensuring the highest standards of practice in the NLP profession.</p></div></div><div data-testid="socialLinks" fr-original-style="" style="box-sizing: border-box;"><span data-spec="icon-button" fr-original-style="" style="box-sizing: border-box;"><a href="https://www.anlp.org/" data-heap-id="Listing - Organizer Panel - Organizer Website - Click" style="color: var(--eds-ui-800,#39364f); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--eds-ui-800,#39364f);"><i title="" data-spec="icon" data-testid="icon" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></i></a></span></div></section></section>

Have you ever felt that you are living life on autopilot? Going through the motions and being buffeted by life’s storms?

If so, during this workshop, you will discover how to disengage your autopilot, to understand why we do what we do, gain clarity and a new perspective on what is happening in your life, plus explore the wonderful opportunities for positive change using NLP in order to take back the controls of your life.

Taking Back the Controls of Your Life

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the very first coach training programme with a dedicated focus on relationship systems that&#39;s also accredited by the International Coaching Federation (ICF)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll start your ORSC&trade; journey by joining one of two courses: Fundamentals of ORSC&trade; (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation &amp; Relationship Systems at Work).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you&rsquo;ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you&rsquo;re eligible to continue with remaining modules in the ORSC series.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We&#39;re thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from the Fundamentals, and progressing through Systems Integration, you&#39;ll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you&#39;ll proudly hold the ORSCC credential and an additional 96.5 CCE units.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By participating in the series, you&#39;ll join an engaging professional network</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll gain insights on co-facilitation from our faculty members and industry leaders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the fascinating world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
 
What makes our ORSC™ series truly exceptional is that it's the very first coach training programme with a dedicated focus on relationship systems that's also accredited by the International Coaching Federation (ICF)!
 
 
Your ORSC Journey
You’ll start your ORSC™ journey by joining one of two courses: Fundamentals of ORSC™ (Organisation and Relationship Systems Coaching) or ORS@Work (Organisation & Relationship Systems at Work).
 
Both courses are grounded in the same skill set and principles, ORS@Work focuses on workplace scenarios, whereas Fundamentals covers a broader landscape.
 
Once you’ve finished an introductory course, be it Fundamentals of ORSC or ORS@Work, you’re eligible to continue with remaining modules in the ORSC series.
 
These modules must be taken sequentially, since each one relies on the foundation of the preceding course. We're thrilled to be a part of your coaching journey and look forward to helping you reach your coaching and leadership goals!
 
 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
 
Upon successfully completing all five courses in our ORSC™ training series, starting from the Fundamentals, and progressing through Systems Integration, you'll earn a remarkable 84 Continuing Coach Education (CCE) units. For those who decide to take it a step further and achieve ORSC Certification, you'll proudly hold the ORSCC credential and an additional 96.5 CCE units.
 
ORSC Community 
By participating in the series, you'll join an engaging professional network
of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practice, reflect, learn, and connect with this vibrant community. Additionally, you'll gain insights on co-facilitation from our faculty members and industry leaders.


Booking Options
Alongside the date for the course, you'll see optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring call is a 90-minute session to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRR UK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Autumn Series 2024 - Organisation & Relationship Systems Coaching Training

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</span></p><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">You&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(48, 48, 48); box-sizing: border-box;" fr-original-style="color:#303030;">All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp;</span></p><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials</strong>&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

Spring Series 2025 - Organisation & Relationship Systems Coaching Training

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training

<h4>Overview</h4>
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							<p>
							</p><p>Contract Management and understanding International Contract Law are very important when it comes to negotiation.</p>
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GBA Corporate

International Contract Law

Online

On Site

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<h2><strong>About this Training Course</strong></h2>
<p>In turbulent times for the entire Energy Sector, Oil &amp; Gas E &amp; P segments are coming under tremendous pressure to reinvigorate. Oil Majors like <em>Shell Plc</em> are no longer termed as Oil &amp; Gas Company but also branded as <em>SHELL Energy</em>, with technology at its forefront. The Risks, Scope and Context of Engineering, Procurement, Construction, Installation and Commissioning (EPCIC) Projects is evolving rapidly. Thus, the success of a project is dependent on the practical 'know how' in scoping, contract drafting, negotiation and execution competencies. Understanding the essential ingredients of contracts and mastering the international contracting principles will equip the participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project.</p>
<p>In this 3 full-day course, the participants will find out how to negotiate legacy contracts where parties are not allowed to edit any clauses during the bidding process. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of their peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.</p>
<p>The course is developed with the underlying objectives for the participants to:</p>
<ol><li>Enhance their current knowledge of the legal principles governing international Contracts from formation, execution to breaches, redresses and dispute resolution either as a party or as a consortium member or as a coverture.</li><li>Manage Consortium and Joint Venture Partners inter-relationship and contractual responsibilities.</li><li>Identify dangerous exposures due to joint and severally liable requirements of consortium-based contracts.</li><li>Effectively Manage Risks of Projects, with Enforceable Contract Documents, by learning the purpose and potential benefits of maintaining evidence in compliance to the contract clauses.</li><li>Learn the Contract Enforcement Nuggets of Owners and the Variation Claims Strategies of the Contractors.</li><li>Allocation of contract management related roles / assignments and WBS within consortium partners for effective project management and profitable results.</li><li>Use of Contract Terms &amp; Conditions for enhancing project performance, monitoring, reporting, and achieving timely completion, thereby avoiding delays and disputes.</li></ol>
<p>This course can also be offered through Virtual Instructor Led Training (VILT) format.</p>
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Training Objectives 

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<p>Upon completion of the course, the participants will have learnt:</p>
<ul>
<li>Project management strictly in accordance with the contract and the corporate strategies.</li>
<li>How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts.</li>
<li>Manage contemporary challenges and market factors with direct or indirect impact on the contracts.</li>
<li>Managing all members of the Supply Chain from vendors to logistics services providers.</li>
<li>Cost Engineering and Performance Management.</li>
<li>How to manage Consortium Partners, Contractors, and Owner's representatives.</li>
<li>When and how to obtain / grant extension of time (EOT) and costs.</li>
<li>Ability to identify rights and obligations of each party to a contract instead of making subjective decisions.</li>
<li>Ability to be firm in negotiations without violating terms of the agreements.</li>
<li>Ability to spot different legal systems, contract laws and arbitration rules.</li>
<li>Ability to negotiate and avoidance of disputes and resolution in amicable manner, in accordance with the provisions of the contract.</li>
<li>Competency in developing and maintaining documentary evidence and traceability for all works executed during the project.</li>
</ul>
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Target Audience 

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<p>This course is specially curated for professionals from International Oil &amp; Gas Industries including Offshore &amp; Marine Sectors. They include the <strong>heads of strategic business units, contracts managers, project directors, project managers, general managers, corporate legal counsels, procurements and supply chain managers, lawyers and legal professionals</strong> engaged in the EPCIC Segments of the Oil &amp; Gas Industry.</p>
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Course Level 

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<li>Intermediate</li>
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Trainer

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<p><strong>Principal Management Consultant</strong></p>
<p>Chartered Valuer and Appraiser (CVA)</p>
<p>FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN</p>
<p>LL.M. (IP Law), M. Sc. (Maritime Studies),</p>
<p>M. Tech (Knowledge Engineering), MBA,</p>
<p>First Class CoC (MCA, UK), B. E. (Elect)</p>
<p>Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil &amp; Gas Exploration &amp; Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics &amp; Warehousing, Marine, Offshore, Oil &amp; Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil &amp; Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.</p>
<p>He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer &amp; Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.</p>
<p>His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.</p>
<p>He has successfully assisted Marine and offshore E &amp; P clients in managing contractual disputes arising from various international contracts for upgrading &amp; conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.</p>
<p>He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).</p>
<p>He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.</p>
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<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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</section>

EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

EPCIC Contract Drafting and Management: With Essential Elements of International Contract Laws

Team of 10, pp

Normal Fee, pp

<div>
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<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>In context of trade, seamless supply chains and dependence on international resources, world is becoming one single market. Even though because of internet and widespread access to legal resources, business managers tend to share the common legal principles, but unfortunately, the legal framework and national laws of different countries still maintain a certain degree of uniqueness and protectionism. Thus, the success of an international contract will depend on the 'know how' in identifying the differences in legal regimes, diversity of legislature, scoping, contract drafting, negotiation and execution competencies in each context. It is getting not only important but crucial to consider risks from remote and unforeseen events, sanctions, and proxy wars. As a contract gets bigger in monetary value and wider in scope, more attention is needed in drafting and interpreting terms and conditions of any contract before signing on the last page or accepting it online.</p>
<p>This 2 full-day course endeavours to enable the participants gain an understanding of the essential ingredients of contracts and mastering the international contracting principles. This course will equip participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute international contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts.</p>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

</div>
<div id="collapseOne">
<div>
<p><strong>On completion of this course, the participants will have learnt:</strong></p>
<ul>
<li>Project management strictly in accordance with the contract and the corporate strategies</li>
</ul>
<ul>
<li>How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts</li>
</ul>
<ul>
<li>Manage contemporary challenges and market factors with direct or indirect impact on the contracts</li>
</ul>
<ul>
<li>Managing all members of the Supply Chain from vendors to logistics services providers</li>
</ul>
<ul>
<li>Cost Engineering and Performance Management</li>
</ul>
<ul>
<li>How to manage Consortium Partners, Contractors and Owners representatives</li>
<li>When and how to obtain / grant extension of time (EOT) and costs</li>
<li>Ability to identify rights and obligations of each party to a contract instead of making subjective decisions</li>
<li>Ability to be firm in negotiations without violating the terms of the agreements</li>
<li>Ability to spot different legal systems, contract laws and arbitration rules</li>
<li>Ability to negotiate and avoid disputes and resolution in an amicable manner, in accordance with the provisions of the contract</li>
<li>Competency in developing and maintaining documentary evidence and traceability for all works executed during the project</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

</div>
<div id="collapseTwo">
<div>
<p>This course is intended for professionals from the <strong>Oil &amp; Gas Industry, Heavy Engineering &amp; Construction Industries, Terminals, Shipping and Maritime Logistics Services Providers</strong>.</p>
<p>This course is not to be missed by, especially <strong>those who are involved in Contract Management and with roles related to Contracts e.g. Commercial Managers, Engineers, Procurement Managers and Finance Managers, with a non-legal background and Para-legal executives</strong>.</p>
</div>
</div>
</div>
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<div>

Course Level 

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<div id="collapsecl">
<div>
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<li>Intermediate</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Trainer

</div>
<div id="collapseFive">
<div>
<p><strong>Principal Management Consultant</strong></p>
<p>Chartered Valuer and Appraiser (CVA)</p>
<p>FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN</p>
<p>LL.M. (IP Law), M. Sc. (Maritime Studies),</p>
<p>M. Tech (Knowledge Engineering), MBA,</p>
<p>First Class CoC (MCA, UK), B. E. (Elect)</p>
<p>Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil &amp; Gas Exploration &amp; Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics &amp; Warehousing, Marine, Offshore, Oil &amp; Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil &amp; Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.</p>
<p>He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer &amp; Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC.</p>
<p>His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research.</p>
<p>He has successfully assisted Marine and offshore E &amp; P clients in managing contractual disputes arising from various international contracts for upgrading &amp; conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements.</p>
<p>He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK).</p>
<p>He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore.</p>
</div>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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Essential Elements of International Contracts Laws and Contracts Lifecycle Management

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2 Year Masters level program ( MEP Engineering (HVAC, Electrical, Plumbing ,Fire fighting &amp; BIM + MEP project Management). 4 month MEP training , Engineer practice in 8 months in UK based company .</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will provide course completion certificate ,training certificate ,experience certificate for 1 year as a &nbsp;design engineer (if you are already employed we can give as a part time experience certificate )</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We provide international certificates after our courses</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 472hrs (2 year)</p>

JP Jacobs International University

2year Masters program with Experience certificate and Chartered Engineering status

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hello and welcome to our 1-day Introduction to Coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Colin Brett, Founder, and Director of Training, who facilitates these free learning days online. If you select which day you&#39;d like to attend on our website we&rsquo;ll reserve and confirm a space for you.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Free?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We recognise that signing up to a coach training involves work, time, effort, energy, finance and commitment. We thought the opportunity to join us for an experiential day may be useful in your decision-making process. Although the majority of those joining will be exploring training options, these days are also about &lsquo;coach education&rsquo; for those who would like to learn more about it&hellip;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This day may be a good investment of your time if:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re curious about what coaching actually is</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve never tried it before, but would like to</li><li fr-original-style="" style="box-sizing: border-box;">You want to change career direction</li><li fr-original-style="" style="box-sizing: border-box;">Coach training would be an augment to your current skillset/role</li><li fr-original-style="" style="box-sizing: border-box;">Coaching is an approach you&#39;d like to bring into your current organisation</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;d like to gain a practical understanding of what coaching is and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">An opportunity to explore our approach to training would be useful</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the day offer?&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a day-long experiential opportunity for you to explore coaching in a safe, engaged environment. You will leave with a clear understanding of what coaching is and isn&#39;t; how it sits along-side the other talking modalities; what it would be like to train with us, and whether professional coach training is for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">During the day we will work through topics such as:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contracting and the importance of it</li><li fr-original-style="" style="box-sizing: border-box;">Core Competencies (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Comparisons between Formal and Informal Coaching</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Practice Sessions (am and pm for comparison)</li><li fr-original-style="" style="box-sizing: border-box;">Live Coaching Demonstration and a Feedback Session based on it</li><li fr-original-style="" style="box-sizing: border-box;">Levels of Listening</li><li fr-original-style="" style="box-sizing: border-box;">Questioning</li><li fr-original-style="" style="box-sizing: border-box;">Q&amp;A Session</li><li fr-original-style="" style="box-sizing: border-box;">and more..!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About Coaching Development:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.coachingdevelopment.com/" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Coaching Development</a> has been established for over 20 years and is one of the premier international coach training institutes. Based in the UK, we have trained hundreds of coaches across the world and are proud to state that the majority of our graduates come to us via personal recommendation. The programmes we offer will equip you to practice in any sector: executive, business, individual, wellness, academia, fitness, therapeutic and many more; they are aimed at developing your skillset as a coach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our promise to you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No selling! We will not attempt to sell our programmes to you, this day is a safe learning space.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We will be open and honest with you and tell you anything you want to know about us, our approach and our training.</li><li fr-original-style="" style="box-sizing: border-box;">This free day embodies Coaching Development&rsquo;s usual approach to training offering the deepest professional integrity, incorporating highly experiential, in-depth, adult-to-adult development.</li><li fr-original-style="" style="box-sizing: border-box;">Our commitment to your learning - we will be clear about the objectives for the day and partner with you to meet these.</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to practice, take advantage of feedback, collaborate and experience practical translation of the skillset.</li><li fr-original-style="" style="box-sizing: border-box;">Our training material is accredited by the International Coach Federation - the leading global body for professional coaching and coaches.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;If you&rsquo;d like an informal chat about any aspects of the introductory day or our training you&rsquo;re very welcome to give Isy a call on: 020 8541 1313 or visit : <a href="//www.coachingdevelopment.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.coachingdevelopment.com</a>&nbsp;</p>

Coaching Development Ltd

An ICF accredited coach training programme.

Coaching Development's FREE Introduction to Coaching Day

<h1>Certificate in Business and Commercial Law (CBCL)</h1>
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<h6>Why Attend</h6>
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<p>This course is designed for professionals with little or no prior legal background but who are required to make organizational decisions involving legal matters. It will provide participants with the fundamental principles of commercial law, including commercial contracts and negotiation, sale of goods, intellectual property rights and employee relations.  It also covers all the legal aspects of setting up a business, running a business and closing a business</p>
<p>Participants will gain an in-depth understanding of international commercial law with emphasis on the common law system. Participants will have the opportunity to learn and analyze key legal issues regarding contracts and the business as a whole which they are likely to encounter within their organization. </p>
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<h6>Course Methodology </h6>
<p></p><p>In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies.</p>
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<h6>Course Objectives</h6>
<p>By the end of the course, participants will be able to:</p>
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<ul>
<li>Apply legal rules and principles to speciï¬c commercial situations through consideration of relevant case law</li>
<li>Negotiate commercial contracts complying with commercial and legal requirements</li>
<li>Increase proï¬tability within their organization by selecting appropriate methods of distribution of goods</li>
<li>Recognize and analyze how intellectual property rights aï¬ect their organization</li>
<li>Evaluate and modify organizational employment practices complying with labor law requirements</li>
</ul>
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<h6>Target Audience</h6>
<p>This course is suitable for those with little or no formal training in commercial law yet would be required to understand the fundamentals of commercial law as it may directly impact their work. It will particularly beneï¬t directors and executives who have direct responsibility for legal decisions within the organization. In-house council new to the region, and those working within a legal department, will also ï¬nd this course highly beneï¬cial.</p>
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<h6>Target Competencies</h6>
<ul>
<li>Drafting Contracts</li>
<li>Contract Negotiation</li>
<li>Understanding Commercial Terms</li>
<li>Understanding Employment Law</li>
<li>Implementing Organizational Employment Practices</li>
<li>Understanding Intellectual Property</li>
<li>Understanding corporate restructuring</li>
<li>Understanding the effect of breach of commercial contract terms</li>
</ul>
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</div>
<div>
<h6>Note</h6>
<p>The Dubai Government Legal Aï¬airs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed ï¬rm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Aï¬airs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved.</p>
<p>This PLUS Specialty Training Legal course qualiï¬es for 4 elective CLPD points.</p>
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<div>
<div id="outlineCol1"><ul><li>Overview of commercial &amp; business law
<ul>
<li>Areas of commercial and business law</li>
<li>Types of commercial contracts</li>
</ul>
</li><li>Commercial contracts in the civil law and common law systems
<ul>
<li>Sources of English law</li>
<li>Civil law v Common law</li>
<li>Civil law in the GCC</li>
</ul>
</li><li>Formalities for a binding contract
<ul>
<li>Elements required for an enforceable contract</li>
<li>Rules for contract interpretation
<ul>
<li>implied terms v express terms</li>
<li>identifying risks and how to minimise risks</li>
</ul>
</li>
<li>Structure of a commercial contract</li>
</ul>
</li><li>Preliminary documents in international transactions
<ul>
<li>Memorandum of Understanding/ Heads of Terms. Are they legally binding?</li>
<li>Commercial implications</li>
</ul>
</li><li>Boilerplate/ miscellaneous provisions- the important but forgotten clauses- beware!
<ul>
<li>Force majeure v Frustration</li>
<li>Notices</li>
<li>Set oï¬</li>
<li>No waiver
<ul>
<li>Entire Agreement/ non- reliance clause</li>
<li>Times is of the essence</li>
</ul>
</li>
<li>Assignment v Novation</li>
<li>Governing law
<ul>
<li>Common mistakes in choice of law</li>
</ul>
</li>
<li>Jurisdiction clause
<ul>
<li>Exclusive v Non-exclusive</li>
<li>Factors in deciding the jurisdiction clause</li>
</ul>
</li>
</ul>
</li><li>International dispute resolution
<ul>
<li>Litigation</li>
<li>Importance of Alternative Dispute Resolution (ADR)
<ul>
<li>Arbitration</li>
<li>Mediations</li>
<li>Conciliation</li>
<li>Negotiation</li>
</ul>
</li>
</ul>
</li><li>Remedies for breach of contract
<ul>
<li>Damages</li>
<li>Specific performance</li>
<li>Injunctions</li>
</ul>
</li><li>Advantages and disadvantages of different business forms
<ul>
<li>Types of business vehicles
<ul>
<li>Sole trader</li>
<li>Partnerships</li>
<li>Limited Liability Partnerships</li>
<li>Companies</li>
</ul>
</li>
</ul>
</li></ul></div>
</div>
<div>
<div id="outlineCol2"><ul><li>Cross Border Transactions
<ul>
<li>Distributorship</li>
<li>Agency</li>
<li>Joint Venture</li>
<li>Acquisitions
<ul>
<li>Share purchase v Business purchase</li>
<li>Apportioning risks and liabilities through warranties and indemnities</li>
<li>Negotiating warranties and indemnities</li>
</ul>
</li>
</ul>
</li><li>Corporate insolvency
<ul>
<li>Tests identifying insolvency         </li>
<li>Consequence for directors who fail to react to insolvency</li>
<li>Types of insolvency
<ul>
<li>Administration</li>
<li>Receivership</li>
<li>Creditor Voluntary Liquidation</li>
<li>Compulsory Liquidation</li>
</ul>
</li>
</ul>
</li><li>Commercial Tort
<ul>
<li>Tort of negligence</li>
<li>Defamation
<ul>
<li>Libel</li>
<li>Slander</li>
<li>Recent case law on defamation</li>
</ul>
</li>
</ul>
</li><li>Managing risk
<ul>
<li>Prevention is better than cure: Eï¬ective risk management</li>
</ul>
</li><li>Intellectual Property Rights management
<ul>
<li>Types of Intellectual Property  
<ul>
<li>copyright</li>
<li>trademark</li>
<li>patent</li>
<li>design rights</li>
<li>confidential information</li>
</ul>
</li>
<li>Assignment v Granting a license</li>
<li>The law of passing off</li>
<li>Intellectual Property in the GCC</li>
</ul>
</li><li>Employment law issues in the common law systems and the GCC
<ul>
<li>Types of employment contracts</li>
<li>Grounds for dismissal
<ul>
<li>Wrongful dismissal</li>
<li>Redundancy</li>
<li>Unfair dismissal</li>
</ul>
</li>
</ul>
</li><li>Commercial real estate in the GCC
<ul>
<li>Leasehold</li>
<li>Freehold</li>
</ul>
</li></ul></div>
</div>
</div>

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