Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.
This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.
Our Equality and Diversity Training course covers the Equality Act 2010 and discusses the details relating to discrimination as well as unfair treatment within a professional environment.
The main subject areas of the course are: health effects of exposure to asbestos fibres types of asbestos and uses of asbestos in buildings types of asbestos surveys conducting safe and effective asbestos surveys bulk sampling risk assessing and managing asbestos-containing materials personal protection and decontamination