Harpenden

<p>There are huge benefits to using a coaching style when engaging with line managers and stakeholders.</p>
<p>This doesn't mean that you have to be a fully qualified coach. (We have other courses for that!)</p>
<p>But what it does mean is having the ability to deploy key coaching skills naturally, in the moment, to best effect.</p>
<p>This modular programme will help. The focus is on building skills and knowing when and how best to deploy them. The modular approach helps build confidence and gives opportunities for practice and reflection.</p><ul><li>APPRECIATE THE VALUE OF COACHING IN YOUR ROLE</li><li>UNDERSTAND WHEN TO USE A COACHING STYLE - AND WHEN NOT TO</li><li>PRACTICE AND DEVELOP THE KEY SKILLS: TRUST AND RAPPORT, QUESTIONING, ACTIVE LISTENING, GOAL-SETTING</li><li>USE THE SOLUTION-FOCUSED APPROACH</li><li>CHALLENGE EFFECTIVELY</li></ul><section>
                    <h3>DAY ONE - COACHING FUNDAMENTALS</h3><h4>1. Welcome, aims and introductions</h4><h4>2. What is coaching?</h4><ul><li>Definition of coaching</li><li>Difference between coaching, mentoring, advising, managing, etc.</li><li>Benefits of using a coaching approach</li><li>Push-pull continuum</li><li>Your preference and how to flex your style</li></ul><h4>3. When to coach</h4><ul><li>Opportunities to coach</li><li>What stops us coaching</li><li>The coaching mindset</li><li>Skill-will matrix</li></ul><h4>4. Is this coaching?</h4><ul><li>Exercise - coaching of whole group</li><li>Facilitated session to explore what elements of coaching were present and what was missing</li></ul><h4>5. Key coaching skills</h4><ul><li>Self-assessment on skills - checklist</li><li>A 'deeper dive' into key skills, with mini-exercises: Trust and rapport: how do we develop rapport? Questioning: powerful questions; coach the trainer. Active listening: creating and holding the space to think. Goal-setting: Powerful outcomes</li><li>Support v challenge</li></ul><h4>6. Creating a partnership</h4><ul><li>Creating a partnership / coaching alliance: How will you position coaching? Coach-coachee responsibilities: how you will work together. Coaching in the moment</li></ul><h4>7. Coaching framework - OSCAR</h4><ul><li>Demo and practice</li></ul><h4>8. And finally...</h4><ul><li>Demo and practice</li></ul><ul><li>Demo and practice</li></ul><h3>DAY TWO - COACHING FUNDAMENTALS</h3><h4>1. Welcome back</h4><ul><li>Check-in</li></ul><h4>2. Coaching practice</h4><ul><li>Sparkling moments linked to coaching practice</li><li>Focusing on the positive: a solution-focused approach</li><li>Acknowledging your coachee - why this is important and what to acknowledge</li></ul><h4>3. Coaching 'clinic'</h4><ul><li>Successes and insights; what surprised you most?</li><li>Challenges for group clinic - additional strategies, tips and tools to build coaching practice and confidence</li></ul><h4>4. Challenge in coaching</h4><ul><li>Support v challenge. Preferred approaches</li><li>The value of using challenge in coaching</li><li>What stops us challenging?</li><li>How to challenge effectively - different ways of offering challenge</li><li>Exercise - using challenging interventions. Coach the trainer.</li></ul><h4>5. Coaching practice</h4><ul><li>In trios - using the Oscar framework</li><li>Feedback in trios - focus on how challenge was used</li><li>Plenary debrief</li></ul><h4>6. And finally...</h4><ul><li>Review of learning</li><li>Actions and next steps</li><li>Closing exercise</li></ul>


                </section>

Maximum Performance

Coaching Skills for HR / L&D Professionals

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One of our greatest strengths is our ability to tailor any of our open management courses to the needs and requirements of different businesses in different industries. We understand that whilst our open management training courses provide a wealth of knowledge in their particular area of focus, not all of it may be relevant for your business and the particular industry you operate in.Rather than making delegates sit through management training that is irrelevant to their job role, we offer bespoke management training where we tailor the course to cover the specific needs of your organisation, ultimately relieving the inevitable boredom and "switching off" that would come with having to sit through training that a person knew they would not need.</p><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Why choose us for your bespoke management training needs?</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">We have provided tailored, bespoke management training courses to some of the largest organisations in the UK. Using our acquired experience and knowledge of running these courses, we will be able to work with you to create a bepoke management training programme that delivers a significant return on investment, both in terms of tangible and intangible results.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">ILM accredited management training courses</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">Because we charge a daily training rate rather than a per delegate fee, if you have a number of delegates requiring management training, a bespoke management training course can often be less expensive than putting them all on an open course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">A number of courses have been accredited by the ILM, which means you can be assured as to the standard of the course content and delivery. For more information on these, please see our page on&nbsp;<a href="https://www.dicksontraining.com/management-training/ilm-management-and-leadership-qualifications.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">ILM Management Training</a>. All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/management-training/bespoke-management-training.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">BCF Group Limited</a>, which is the ILM Approved Centre we deliver under.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Interested in finding out more about bespoke management training?</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">Between us, we can come up with a training plan which will provide relevant, bespoke management training for your delegates which will maximise the return on both your time and cost. We are happy to come to your premises or arrange training facilities nearer to your location if this would be more convenient.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h5><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Feedback</h5><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Below is a small selection of past feedback for our management training and development courses and programmes:</p></div><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"Excellent instructor. I looked forward to our monthly lectures knowing that I would have a good laugh but also that I would learn more about the subject and myself. He has been very helpful to me and the rest of the students, not just during the lectures but often in his own time. His enthusiasm for all of the subjects covered during the course was evident throughout, which again helped me to enjoy and understand the subjects and lectures.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">If I get the chance in future to attend a further course with you, I would jump at the chance."</h5><img src="https://www.dicksontraining.com/images/logos/galliford-try-80x80.png" width="80" height="80" alt="Galliford Try Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Senior Acquisitions Surveyor</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Galliford Try</p></blockquote><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr style="color: rgb(125, 125, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"A very accomplished trainer and someone who I would very much like to be involved in our business training going forward. The feedback I have had from all levels of our team structure is excellent."</h5><img src="https://www.dicksontraining.com/images/logos/eads-80x80.png" width="80" height="80" alt="EADS Personnel Services UK Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Group HR Operations</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EADS Personnel Services UK</p></blockquote><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr style="color: rgb(125, 125, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"Phil has a lot of energy which he throws into the course. This visably broke down resistance and attendees entered into the exercises wholeheartedly."</h5><img src="https://www.dicksontraining.com/images/logos/bullock-construction-80x80.png" width="80" height="80" alt="Bullock Construction Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Senior QS</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Bullock Construction</p></blockquote></div><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Dickson Training Ltd

Bespoke Management Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any team member with Customer interaction (including internal) are the &#39;Ambassadors&#39; of the company/organisation. If they project positive professionalism - they win others&#39; confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Professional Customer Care course is comprised of four modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What is Excellent Customer Care?</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Internal versus external customers</li><li fr-original-style="" style="box-sizing: border-box;">Why customer care is important</li><li fr-original-style="" style="box-sizing: border-box;">Meeting customer expectations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Making a Personal Difference</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How do you measure customer care?</li><li fr-original-style="" style="box-sizing: border-box;">Making a difference</li><li fr-original-style="" style="box-sizing: border-box;">Taking ownership</li><li fr-original-style="" style="box-sizing: border-box;">Positive mental attitude</li><li fr-original-style="" style="box-sizing: border-box;">Displaying professionalism both face-to-face and over the telephone</li><li fr-original-style="" style="box-sizing: border-box;">Using positive language</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gathering Information and Offering Solutions</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Asking the right questions</li><li fr-original-style="" style="box-sizing: border-box;">Active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Summarising and clarifying skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Dealing with Difficult Situations</li><li fr-original-style="" style="box-sizing: border-box;">How to give a &#39;service&#39; no</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrating empathy</li><li fr-original-style="" style="box-sizing: border-box;">Assertiveness techniques</li><li fr-original-style="" style="box-sizing: border-box;">Handling a complaint</li><li fr-original-style="" style="box-sizing: border-box;">Problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Saying &#39;sorry&#39;</li><li fr-original-style="" style="box-sizing: border-box;">Making realistic promises and keeping them</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Real Play Scenarios with a Professional Actor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(Optional Extra)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme benefits significantly from our innovative training feature: Real Play.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to &#39;pause&#39; the role play to coach and control their character to improve their skill sets and practice the theory delivered.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The outcome of the scenario is the responsibility of the delegates, not the trainer and actor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course participants will be able to</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adopt a professional telephone manner</li><li fr-original-style="" style="box-sizing: border-box;">Communicate assertively by taking control and directing the conversation</li><li fr-original-style="" style="box-sizing: border-box;">Deliver information positively by offering options and alternatives</li><li fr-original-style="" style="box-sizing: border-box;">Develop a range of versatile behaviours to use when dealing with difficult situations by:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Listening actively</li><li fr-original-style="" style="box-sizing: border-box;">Using empathy</li><li fr-original-style="" style="box-sizing: border-box;">Gathering relevant information through effective questioning</li><li fr-original-style="" style="box-sizing: border-box;">Finding solutions to concerns/problems quickly and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Speaking positively and assertively</li></ul></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What Is The Benefit?</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company.</p></article><a name="InHouse" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"></span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1b.png" alt="" width="402" height="269" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with?</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Far too many to count?</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">The Importance of Customers and Clients</h3></article></div><img src="https://www.dicksontraining.com/images/customer-service-402x255.png" alt="" width="402" height="255" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients&#39; motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of &#39;professional&#39;. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Customer Care Programmes from Dickson Training Ltd</h3></article></div></section></article></div><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any &#39;internal clients&#39; such as other departments where you need to rely on their support and collaboration in order to achieve your goals.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></section></article></div>

Customer Care

Professional Customer Care

Team Building

Team Building & Team Development

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>The Risk Analysis course is a highly demanded certification for roles in project risk management. It recognizes skills, competency, and competency in assessing and identifying project risks, mitigating threats and capitalising on opportunities, while still possessing core knowledge and practical application in all areas of project management.</p>

<p>The risk management specialist role on project teams is becoming more important to an organization's success. This course has been designed to benefit professionals who have the responsibility of regularly making important business decisions and wish to enhance their Risk Management abilities and apply them to their businesses.</p>

<p><strong>Upcoming Events</strong></p>

<p><strong>Online (USD 2250)</strong></p>

<table>
	<tbody>
		<tr>
			<td><strong>Online</strong></td>
			<td><small>Streaming Live (Flexible Dates)</small></td>
		</tr>
	</tbody>
</table>

<p>For more dates and Venue, Please email <strong>sales@gbacorporate.co.uk</strong></p>
<p>
							
							</p><div>
						
					</div>

GBA Corporate

Risk Analysis for Professionals

Online

On Site

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>In this competitive era no matter how much hard work and solid efforts are contributed still, too many projects end up creating unneeded and unsellable products. There is a significant risk that the outcome of the project may not be relevant to the client/user requirements or become outdated when needs change. Here is where Design Thinking and Agile Management play their role. The combination of Agile and Design Thinking should be used in order to achieve impactful outcomes.</p>

<p>Agile and design thinking together works well and gives an effective approach to product development, one that results in efficient resolutions to significant problems.</p>

<p>In this course, you'll learn how to define and determine what's important to a user primary in the process, to frontload value, by directing your team on testable narratives about the user and generating an effectively shared perspective.</p>

<p>For more dates and Venue, Please email <strong>sales@gbacorporate.co.uk</strong></p>
<p>
							
							</p><div>
						
					</div>

Design Thinking and Agile Management

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><h3>OBJECTIVES</h3>

<ul>
	<li>Develop practical skills enabling effective communication at the time of an incident</li>
	<li>Familiarize students with both techniques &amp; technologies involved in crisis communication</li>
	<li>Provide a health check for your personal &amp; organizational readiness</li>
	<li>Provide the confidence to know that your response strategies are appropriate and effective</li>
	<li>Build relevant knowledge through exploring relevant case studies and practical exercises</li>
	<li>Develop flexible creative and well-motivated teams</li>
</ul>

<p><strong>Upcoming Events</strong></p>

<p><strong>Online (USD 1950)</strong></p>

<table>
	<tbody>
		<tr>
			<td><strong>Online</strong></td>
			<td><small>Streaming Live (Flexible Dates)</small></td>
		</tr>
	</tbody>
</table>

<p><strong>At Venue (USD 4500)</strong></p>

<table>
	<tbody>
		<tr>
			<td><strong>Dubai</strong></td>
			<td><small>20 Feb - 24 Feb</small></td>
		</tr>
		<tr>
			<td><strong>Istanbul</strong></td>
			<td>27 Feb - 3 March</td>
		</tr>
		<tr>
			<td><strong>London</strong></td>
			<td>20 March - 24 March</td>
		</tr>
	</tbody>
</table>

<p>For more dates and Venue, Please email <strong>sales@gbacorporate.co.uk</strong></p>
<p>
							
							</p><div>
						
					</div>

Incident & Crisis Response Communication Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people&#39;s efforts will benefit from this programme.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduction to Coaching and Mentoring</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exploding the myths surrounding coaching</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of coaching and mentoring</li><li fr-original-style="" style="box-sizing: border-box;">The role of a coach and mentor</li><li fr-original-style="" style="box-sizing: border-box;">How to avoid everyday interference that takes your time away from coaching people to achieve results</li><li fr-original-style="" style="box-sizing: border-box;">How motivation works</li><li fr-original-style="" style="box-sizing: border-box;">The difference between mentoring, coaching, directing, supporting &amp; delegating, and learning when it is necessary to apply them</li><li fr-original-style="" style="box-sizing: border-box;">Why coaching is an action orientated partnership purely focused on measurable results</li><li fr-original-style="" style="box-sizing: border-box;">Coaching and mentoring outcomes</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing a Coaching Session</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The most important skills of a business coach</li><li fr-original-style="" style="box-sizing: border-box;">The key characteristics of a good coach</li><li fr-original-style="" style="box-sizing: border-box;">How to ask powerful coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Opportunity to role-play using the STAR/GROW model</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mentoring in Action</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Mentoring suggestions</li><li fr-original-style="" style="box-sizing: border-box;">The first meeting</li><li fr-original-style="" style="box-sizing: border-box;">Between first and second meetings</li><li fr-original-style="" style="box-sizing: border-box;">The second meeting</li><li fr-original-style="" style="box-sizing: border-box;">The Experiential learning cycle</li><li fr-original-style="" style="box-sizing: border-box;">Model discussions</li><li fr-original-style="" style="box-sizing: border-box;">Frequent questions asked by Mentors</li><li fr-original-style="" style="box-sizing: border-box;">Duration of mentoring</li><li fr-original-style="" style="box-sizing: border-box;">End of relationships</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Putting Learning into Practice</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Building a bank of great coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Demonstration of what has been taught in a live coaching/mentoring meeting</li><li fr-original-style="" style="box-sizing: border-box;">Individual feedback from a professional coach</li><li fr-original-style="" style="box-sizing: border-box;">Creating SMART action plans</li><li fr-original-style="" style="box-sizing: border-box;">Getting started as a work coach/mentor</li><li fr-original-style="" style="box-sizing: border-box;">Group review and feedback on new learning</li><li fr-original-style="" style="box-sizing: border-box;">Action steps for new coaches</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Mentoring

Management Skills

Coaching and Mentoring for Managers

Birmingham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective communication in the workplace is part and parcel of our daily lives, but not everyone is a natural.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you find it tough standing up in front of people? Does the thought of engaging with audiences in any setting fill you with anxiety? Is doing a remote video message to colleagues on Zoom or Teams a tough call? Do you do it regularly but need some professional guidance on whether it&rsquo;s working?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At CoComms we can improve every aspect of your performance and offer a range of tips and techniques to help manage these environments and keep your audience engaged and interested.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><header fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><section fr-original-style="" style="box-sizing: border-box;"><header fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><section fr-original-style="" style="box-sizing: border-box;"><header fr-original-style="" style="box-sizing: border-box;"><div data-toggle="collapse" data-target="#content-1" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-toggle="collapse" data-target="#content-1" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(33, 59, 127); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Public Speaking and Presentation Training</h2></div><div data-parent="#accordion" style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(233, 80, 29); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(233, 80, 29);">In a professional setting it&rsquo;s vital to come across as dynamic, trustworthy, credible and real. You want people to trust you and in turn get behind your vision or plan or proposal. If you can achieve this you can improve your confidence, your engagement and your prospects.</p><p style="color: rgb(33, 59, 127); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Our training is designed to hone your presentation skills so whether you are pitching for work, taking colleagues through change or speaking to a new audience, you can do it with a clarity and confidence that makes your messages clear and insightful. The training includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Perfecting your slides</b>&nbsp;Working to produce a clean, easy to navigate slide deck that give logic and flow to your presentation.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Developing your storytelling</b>&nbsp;We use our journalistic techniques to show you how to build a story to keep your audience engaged with a well-structured and entertaining presentation.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Calls to Action</b>&nbsp;Make sure it is clear what you want to achieve and what you want from your audience.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Rehearse and Review</b>&nbsp;We film and then playback a range of practical presentation exercises so we can review your performance and work to make any improvements.</li></ul></div></header></section></div></header></section></div></header><aside fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-toggle="collapse" data-target="#content-2" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-toggle="collapse" data-target="#content-2" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><img width="103" height="103" src="https://cocomms.co.uk/wp-content/uploads/2020/09/school.svg" alt="" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h2 style="color: rgb(33, 59, 127); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Conference and Panel Training</h2></div><div data-parent="#accordion" style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(233, 80, 29); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(233, 80, 29);">The audience at a conference may be a captive one, but that doesn&rsquo;t mean they are always listening and engaging<br fr-original-style="" style="box-sizing: border-box;">with what you have to say. We can make sure your keynote speech or panel contribution is memorable, appreciated by your audience and beneficial to your business.</p><p style="color: rgb(33, 59, 127); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Our training looks at preparing for and delivering a speech from start to finish and includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Defining your big ideas</b>&nbsp;What is it you want to say and what do you want your audience to remember?</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Develop your narrative and script</b>&nbsp;How can you get across your message using storytelling.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Choosing the right language</b>&nbsp;How vibrant and energised language can make the difference in your speech.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">The tips and tricks to make sure your speech is memorable</b>&nbsp;How vocabulary and delivery techniques ensure your words are heard.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Controlling the message</b>&nbsp;How to deal with unhelpful questions and return to the main aspects of your story.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-toggle="collapse" data-target="#content-3" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-toggle="collapse" data-target="#content-3" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><img width="102" height="102" src="https://cocomms.co.uk/wp-content/uploads/2020/09/stakeholder.svg" alt="" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h2 style="color: rgb(33, 59, 127); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Stakeholder Communication Training</h2></div><div data-parent="#accordion" style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(233, 80, 29); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(233, 80, 29);">Engaging effectively with stakeholders with clarity and confidence can make all the difference to your relationships.</p><p style="color: rgb(33, 59, 127); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">A successful &ldquo;town hall&rdquo; meeting can win over your sceptics, convince those who are unsure and build a common goal between your business and stakeholders. Our stakeholder communication training prepares you for these vital meetings and includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Focusing the meeting</b>&nbsp;We look at how to control the meeting so the important business is covered and how to prepare for any questions or comments you may receive.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Keep control of the conversation</b>&nbsp;We teach you conversational techniques to focus on the main points without being too assertive or dismissive.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Rehearse and Review</b>&nbsp;We use video and practical role-play exercises to assess your performance and look for ways to improve.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Breaking down the information</b>&nbsp;We look at how to present facts and figures without overwhelming (or boring!) your audience. Our techniques will help you narrate the message in a clear and comprehensive way.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Making an impact</b>&nbsp;Using our journalistic experience we will work with you to develop your presentation skills to make the biggest impact and demonstrate credibility and authority.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-toggle="collapse" data-target="#content-4" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-toggle="collapse" data-target="#content-4" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><img width="512" src="https://cocomms.co.uk/wp-content/uploads/2020/09/video-call-1.svg" alt="" style="width: 112px; height: 112px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 112px; height: 112px;" fr-original-class="fr-draggable"><h2 style="color: rgb(33, 59, 127); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">Video Calls for Business</h2></div><div data-parent="#accordion" style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(233, 80, 29); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(233, 80, 29);">The world has changed. Now is the time to ensure your business is changing too. Many in-person meetings, conferences, networking events and clients hosting are, for now, a thing of the past. These face-to-face interactions have been replaced by video calls, webinars and online events.</p><p style="color: rgb(33, 59, 127); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">So, how do you develop contacts, maintain relationships and manage your team in this new virtual world? How do you look and sound confident, be heard, and build trust &nbsp;and credibility through a computer screen?</p><p style="color: rgb(33, 59, 127); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 59, 127);">At CoComms, we are online communications experts and our years of experience in broadcasting mean we understand how to engage a virtual audience.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Interactive and practical training</b>&nbsp;We work with you through a variety of scenarios to analyse your performance on video calls.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Feedback on your performance</b>&nbsp;We offer supportive, positive feedback and share our tried and tested techniques so you can improve.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Make Video Calls work for you</b>&nbsp;Through our training you will become more confident, more productive and more dynamic on video calls.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h1 style="color: rgb(33, 59, 127); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 59, 127);">Contact us</h1><p style="color: rgb(214, 53, 22); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(214, 53, 22);">If you have a query regarding any of our services or would like to book a consultation for free initial advice and guidance please get in touch</p></div></div></div></aside></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/d3814918-fd59-4361-903e-32bc725af5aa/5570cd1a-e3fc-4810-a0f2-58de471ba244/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Cocomms - Coherent Communications

Communicate with Confidence

<p>Sickness absenteeism is still a problem for the UK. According to recent CIPD surveys, average sickness absence continues to increase year on year in many organisations and such absence is particularly significant in the public sector, where it is now 50% higher than in the private sector. The need to manage sickness absence effectively and consistently remains a challenge for many organisations, as does balancing a robust approach alongside a desire and need to treat individuals sensitively and with compassion and respect.</p>
<p>This workshop equips managers with the knowledge, skills and confidence to manage sickness absence proactively and appropriately in accordance with your organisation's policies, best practice and legal considerations.</p><ul><li>UNDERSTAND THE IMPACT OF SICKNESS ABSENCE AND THE NEED TO MANAGE ABSENCE FAIRLY, CONSISTENTLY AND APPROPRIATELY</li><li>UNDERSTAND THE ROLE AND RESPONSIBILITY OF LINE MANAGERS AND HOW TO WORK EFFECTIVELY WITH HR AND OTHER SOURCES OF SUPPORT SUCH AS OCCUPATIONAL HEALTH</li><li>ADOPT A POSITIVE AND PROACTIVE APPROACH TO MANAGING SICKNESS, INCLUDING CONDUCTING EFFECTIVE RETURN TO WORK INTERVIEWS</li><li>MANAGE DIFFERENT TYPES OF ABSENCE, INCLUDING SHORT-TERM PERSISTENT ABSENCE AND LONG-TERM ABSENCE, AS WELL AS CONTINUING HEALTH ISSUES THAT HAVE AN IMPACT ON WORK</li><li>BUILD CONFIDENCE IN ADDRESSING SENSITIVE ISSUES, INCLUDING SUPPORTING AND MANAGING EMPLOYEES WHO HAVE A DISABILITY, AND ISSUES SUCH AS MENTAL HEALTH, WORK RELATED STRESS, ETC.</li></ul><section>
                    <h3>1. Introduction</h3><ul><li>Course objectives and benefits from attending this course</li><li>Participants' experience and confidence in this area</li><li>Personal objectives</li></ul><h3>2. The context</h3><ul><li>Understanding the impact of absence and health issues at work</li><li>Different types of absence - short-term and long-term absence</li><li>Understanding disability</li><li>Balancing the need to manage absence fairly while treating individuals with compassion and respect</li><li>What is expected from an employer and from employees in relation to managing absence</li></ul><h3>3. Managing sickness absence</h3><ul><li>Sickness absence policy and procedures</li><li>Clarifying roles and responsibilities - manager, employee, HR, Occupational Health, EAP, etc</li><li>Notification and certification of absence - what happens in practice?</li><li>What happens when someone returns? Conducting effective return to work interviews</li><li>Monitoring absence and understanding trigger points</li><li>An overview of key stages in managing absence informally and formally, including formal reviews and dismissal</li></ul><h3>4. The law</h3><ul><li>Legal requirements and risks associated with unfair dismissal claims</li><li>Understanding discrimination, what is a disability in law, and reasonable adjustments</li><li>Case law</li></ul><h3>5. Having the conversation</h3><ul><li>On-going short-term persistent absence with a pattern, potentially a disability; knowing when to escalate</li><li>Long-term absence, working with Occupational Health, and consideration of dismissal</li><li>Work-related stress and mental health issues affecting conduct at work</li><li>Working proactively to support attendance, eg, flexible working, phased returns to work, reasonable adjustments</li></ul><h3>6. And finally...</h3><ul><li>Open forum - remaining challenges and 'what if' scenarios</li><li>Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively</li><li>Review and close</li></ul>


                </section>

Managing Absence and Health Issues Effectively

Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Kent.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Kent

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Dover

ECS Card Health & Safety Course Liverpool

ECS Card Health & Safety Course Newcastle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 "</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A Comprehensive Advanced Course</strong></p></div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">During the course you will be exposed to:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</strong></p></div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Elements of graphic design include:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Colour, Size, Texture, Line, Shape, Space and, Form</strong>. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your teacher will guide you on:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What salary you can expect at the start of your career?<br fr-original-style="" style="box-sizing: border-box;">How to get new clients for your business for freelance designers ?<br fr-original-style="" style="box-sizing: border-box;">How to find work for the new graphic designer starting out in the big world?<br fr-original-style="" style="box-sizing: border-box;">How to quickly integrate into the graphic design field?<br fr-original-style="" style="box-sizing: border-box;">How to combine working from home versus working at a studio ?</p></div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</p></div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

Within the basic four colour energies are contained two sets of opposites.
Underlying each pair of opposites there is a TENSION.
This tension acts like a force, just like gravity. You cannot see it, you cannot hear it or touch it with your hands. You will, however, experience the impact of the tension.
We each make a choice in how we perceive this tension. We can choose to be proactive and use this tension to create win/win outcomes. We can choose to be reactive and disconnect from the energy viewing it as a negative.
The choice we make determines our results.
It is important to remember, we make our own choice. The person who represents your opposite energy is not responsible for your choice.
When you’re proactive in engaging with this tension you achieve successful dynamics. Become reactive with this tension and you will experience dysfunctional dynamics.

The Opposite Colour Energies
Blue & Yellow are Opposite Colours
The tension between Blue energy & Yellow energy is based around IDEAS and PROCESSES.
Red & Green are Opposite Colours
The tension between Red energy & Green energy is based around TASKS and PEOPLE.

colour-energies.com

Insights

Insights Discovery

Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddenly more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

Early Bird Discount

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(34, 177, 77); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 177, 77);">CPD Accredited, Interactive&nbsp;Short Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">2 hr session</li><li fr-original-style="" style="box-sizing: border-box;">What is Attention Deficit Disorder?</li><li fr-original-style="" style="box-sizing: border-box;">How can you best understand, and thus cope and help those affected?</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong><ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is ADHD</li><li fr-original-style="" style="box-sizing: border-box;">ADHD as part of the Autistic Spectrum</li><li fr-original-style="" style="box-sizing: border-box;">How to help you cope if you have ADHD</li><li fr-original-style="" style="box-sizing: border-box;">How to cope with children who have ADHD</li><li fr-original-style="" style="box-sizing: border-box;">Great for teachers and TAs in schools, others who work with people who have ADHD, and of course, those with ADHD themselves</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Short Course:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Boys are around 4 x as likely to have ADHD</li><li fr-original-style="" style="box-sizing: border-box;">Worldwide, 5% of people have it - that is 1 out of every 20!</li><li fr-original-style="" style="box-sizing: border-box;">The figure for this is estimated to be higher in the UK</li><li fr-original-style="" style="box-sizing: border-box;">This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder</li><li fr-original-style="" style="box-sizing: border-box;">Learn more about the condition and how you can help them cope and take part in &#39;normal&#39; life.</li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2>

CPD Accredited, Interactive Short Course
2 - 3.5 hr sessions
What is Attention Deficit Disorder?
How can you best understand, and thus cope and help those affected?
Course Contents:
What is ADHD
ADHD as part of the Autistic Spectrum
How to help you cope if you have ADHD
How to cope with children who have ADHD
Great for teachers and TAs in schools, others who work with people who have ADHD, and of course, those with ADHD themselves
Benefits of this Short Course:
Boys are around 4 x as likely to have ADHD
Worldwide, 5% of people have it - that is 1 out of every 20!
The figure for this is estimated to be higher in the UK
This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder
Learn more about the condition and how you can help them cope and take part in 'normal' life.




414 Courses in Manchester

Coaching Skills for HR / L&D Professionals

By Maximum Performance

Bespoke Management Training

By Dickson Training Ltd

Professional Customer Care

By Dickson Training Ltd

Team Building & Team Development

By Dickson Training Ltd

Risk Analysis for Professionals

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Design Thinking and Agile Management

By GBA Corporate

Incident & Crisis Response Communication Skills

By GBA Corporate

Coaching and Mentoring for Managers

By Dickson Training Ltd

Communicate with Confidence

By Cocomms - Coherent Communications

Managing Absence and Health Issues Effectively

By Maximum Performance

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