1398 Courses in Manchester

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

The aim of this Menopause in the Workplace Training is to equip your employees with non-biased facts. Discover how menopause affects women at work, their fellow colleagues & the working environment.

This course enables providers and their staff to develop an understanding of the responsibilities and duties around the Mental Capacity Act 2005 (MCA). This essential training is for workers involved in the care, treatment and support of adults who may lack capacity in making life decisions. This training offers vital support for social care providers, so they comply with the Mental Capacity Act and Care Quality Commission requirements and promote human rights.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.