13 Courses in London

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

The “ISO 30414:2018 Lead Auditor” course provides comprehensive training for participants to be able to: Understand to audit each and every ISO 30414:2018 guidelines; Identify measurement opportunities; diagnose HR financial and operational measures, Quantify HR department’s contribution to the overall bottom line, through solid, factual, and verifiable data and analyze toughest workforce decisions with easy-to-use mathematical formulas. Learn fundamental auditing skills;

Mediation and Conflict Course