This course is suitable for investigators who are investigating a wide range of disciplinary issues plus allegations of bullying harassment and discrimination which, if upheld, may result in a formal warning or dismissal. Delegates who successfully complete this course are able to refer themselves as a TCM Accredited Investigator.
This two-day course builds on delegates’ instinct for resolution; using their experience of conflict coaching, mediation or purely a desire to understand these areas more. It offers a tried and tested model of mediation along with a series of practical tips and guides to help them secure a positive resolution in workplace disputes. By combining Emotional Intelligence with theories such as ‘Positive Psychology’, it also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.
If you have the desire to memorise anything incredibly quickly, and retain it for as long as you need, this course is for you! In a fun, dynamic way, where we purposefully combine different teaching approaches to get you to a level of mastery in the shortest possible time, we will teach you the ins and outs of memory. You will be amazed by how powerful your own brain can be!