This is a highly interactive programme designed by the communication experts at TCM. The course helps learners to develop essential skills for everyday management. On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.
Gain the clarity and confidence to take on inspections successfully with this actionable workshop.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Closed groups of 6 to 18 learners per session. Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader. Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team’s wellbeing.
Mediation and Conflict Course
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.
Develop your consultative selling skills through 6 practical modules: Define your target market Approaches that sell The Sales Interview Discovering prime buying motives How to close sales Overcoming stalls and objections In addition, learn to develop effective work habits, daily / weekly / monthl
A workshop for independent schools that are inspected by Ofsted. Providing a proven strategy for ensuring compliance with the independent school standards.