Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Level 6 NVQ Diploma in Construction Site Management
To better equip care organisations and their amazing, hardworking staff in this fight, we offer the Essentials of Sepsis Recognition & Escalation For Care & Support Staff course. This face to face training course delivered by experienced healthcare professionals arms care and support staff with the necessary knowledge, skills and confidence to identify individuals at risk of sepsis, recognise its early signs, and escalate care effectively when they suspect sepsis. With our CQC compliant course, you'll be better prepared to help those at risk. Learners will receive an NR Medical Training/UK Sepsis Trust certificate which is valid for 1 year and a summary of elements covered throughout the course.
This is a more advanced course -our comprehensive 4 day Intensive Body Massage course guides you carefully through all of the traditional Swedish massage techniques for front and back body, including feet, head and face massage and seated back massage routine too, so that you can deliver a very effective and therapeutic treatment for your clients.
Level 6 NVQ Diploma in Construction Contracting Operations Management
This is course includes all the required elements to work effectively as a reflexologist including, modules covering the following: knowledge and understanding of the principles and practice and business practice, anatomy and physiology for complementary therapies. You will also develop your understanding and practical skills to competently provide reflexology treatments.
Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.