Name: Level 3 Certificate in Assessing Vocational Achievement
Price: 845 GBP
Availability: InStock

London

<h2>Project Accounting and Finance Skills: In-House Training</h2>
 <p>Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management?</p>
 <p>Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value.</p>
 <p>Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Explain the aspects of classical corporate accounting and finance effects on managing projects</li>
 <li>Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement</li>
 <li>Analyze the financial aspects of managing projects</li>
 <li>Use earned value management as the basis for decision making throughout the project life</li>
 <li>Recognize the importance of the project manager's financial responsibilities</li>
 <li>Focus on what PMs do and <em>should be doing</em>, in support of accounting and finance</li>
 <li>Use financial information within a project environment to meet financial results</li>
 <li>Track and analyze the project's financial status and forecast with the goal of realizing benefits</li>
 <li>Generate work performance data to ensure a project's outcome aligns with financial metrics</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Accounting and Finance Terms and Concepts</li> <li>Accounting and Finance Essentials</li> <li>Financial Terms and Concepts</li> </ul> <h3>Projects as Financial Investments</h3> <ul> <li>Overview of 'Two Worlds'</li> <li>Project as Investments</li> </ul> <h3>Accounting and Finance World: Standards, Principles and Practices</h3> <ul> <li>Accounting and Finance Standards and Principles</li> <li>Accounting and Finance Practices</li> <li>Capital Budgeting</li> <li>Corporate Budgeting</li> </ul> <h3>Accounting and Finance World: Economic Project Selection Methods</h3> <ul> <li>Economic Project Selection Methods</li> <li>Economic Project Selection and the Business Case</li> </ul> <h3>Project Management World</h3> <ul> <li>Project Management and Financial Controls</li> <li>Project Management and Work Performance Data</li> <li>Project Management and Earned Value Management</li> <li>Project Management and Work Performance Reporting</li> </ul>


                </section>

IIL Europe Ltd

Project Accounting and Finance Skills: In-House Training

General Admission

<h2>Scrum Product Owner Exam Prep: In-House Training</h2>
<p>This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org</p>
<p>The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful.</p>
<p>The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves:</p>
<ul>
<li>Establishing a clear vision that engages the Development Team and stakeholders</li>
<li>Clearly expressing Product Backlog items</li>
<li>Ordering the items in the Product Backlog to best achieve the vision and goals</li>
<li>Ensuring that the Product Backlog is visible, transparent, and clear to all</li>
<li>Working with the Development Team throughout the project to create a product that fits the customer's need</li>
</ul><h3>What you will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Successfully prepare for the Scrum.org PSPO I exam</li>
<li>Identify the characteristics of a successful Product Owner</li>
<li>Create a powerful vision statement</li>
<li>Apply techniques to understand your customers and the market</li>
<li>Manage and engage stakeholders</li>
<li>Write effective user stories with acceptance criteria</li>
<li>Utilize techniques to visualize and prioritize the Product Backlog</li>
<li>Participate in the 5 Scrum events as the Product Owner</li>
<li>Understand the Product Owner's role in closing a Scrum project</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Workshop orientation</li><li>Exam prep preview</li></ul><h3>Fundamentals Recap</h3><ul><li>Agile Manifesto, values, and mindset</li><li>Product Owner characteristics</li><li>Good vs. great Product Owner</li></ul><h3>Product Ownership</h3><ul><li>Product ownership</li><li>Project vision</li><li>Understand your customers and market</li><li>Personas</li><li>Stakeholder management and engagement</li></ul><h3>The Product Backlog</h3><ul><li>User Stories and Acceptance Criteria</li><li>Preparing User Stories for a Sprint</li><li>The Product Backlog</li><li>Visualizing the Product Backlog</li><li>Product Backlog Prioritization</li><li>Technical Debt</li></ul><h3>Sprint Planning and Daily Standups</h3><ul><li>Sprint Planning</li><li>Planning Poker</li><li>Team Engagement</li><li>Daily Standups</li></ul><h3>Sprint Review, Retrospectives, and Closing</h3><ul><li>Sprint Reviews</li><li>Key Agile Patterns</li><li>Retrospectives</li><li>Closing the Project</li></ul>


                </section>

Scrum Product Owner Exam Prep: In-House Training

Chesterfield

Derby

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This training session includes:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Terminology/language</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Gender/sexuality</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Allyship</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Unconscious bias</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;We can tailor the package to your specific organisation needs too!</p>

Derbyshire LGBT+

LGBT+ Inclusion Training

<h2>Risk Management for IT Projects: In-House Training</h2>
 <p>IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases.</p>
 <p>The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Describe the risk management process, using the <em>PMBOK® Guide</em>'s standard models and terminology</li>
 <li>Discuss the potential barriers to managing risk effectively in IT project organizations</li>
 <li>Develop an effective risk management plan for IT projects</li>
 <li>Identify project risks using IT-specific, practical tools</li>
 <li>Analyze individual risk events and overall project risk using IT-specific, practical approaches</li>
 <li>Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates</li>
 <li>Manage and control risk throughout the IT project life cycle</li>
 <li>Implement selected elements of IT project risk management on your next project</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Basic concepts and purpose</li> <li>Risk and project constraints</li> <li>Risk and corporate cultures</li> <li>Risk management and IT PLC standards</li> </ul> <h3>Plan Risk Management for IT Projects</h3> <ul> <li>Plan Risk management process</li> <li>Plan Risk management activities</li> </ul> <ul> <li>Design a standard template</li> <li>Assess the project-specific needs</li> <li>Tailor the template</li> <li>Produce a project-specific risk management plan</li> <li>Gain consensus and submit as part of overall project plan</li> <li>A risk management plan of IT projects</li> </ul> <h3>Identify Risks for IT Projects</h3> <ul> <li>Identify risk process overview</li> <li>Risk categories and examples</li> <li>Risk identification tools</li> <li>Risk events by project life-cycle phases</li> </ul> <h3>Perform Risk Analysis for IT Projects</h3> <ul> <li>Perform qualitative risk analysis overview</li> <li>Core qualitative tools for IT projects</li> <li>Auxiliary qualitative tools for cost and schedule estimates</li> <li>When to use quantitative analysis for IT projects</li> </ul> <h3>Plan Risk Response for IT Projects</h3> <ul> <li>Plan risk response overview</li> <li>Active risk response strategies for IT projects (Threat and Opportunity)</li> <li>Acceptance and contingency reserves</li> <li>Contingency planning for IT projects</li> <li>Plan risk responses for IT projects</li> </ul> <h3>Implement Risk Response for IT Projects</h3> <ul> <li>Implement Risk Responses</li> <li>Executing Risk Response Plans</li> <li>Techniques and Tools Used</li> <li>Continuous Risk Management</li> </ul> <h3>Monitor Risks for IT Projects</h3> <ul> <li>Monitor risks overview</li> <li>Monitor risks tips for IT projects</li> <li>Technical performance measurement systems</li> <li>Risk management implementation for IT projects</li> </ul>


                </section>

Risk Management for IT Projects: In-House Training

<h2>Introduction to Design Thinking: In-House Training</h2>
 <p>Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell.</p>
 <p>This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Explain the underlying principles and value of using Design Thinking for innovation</li>
 <li>Describe the basic concepts of the Stanford Model for Design Thinking</li>
 <li>Evaluate a set of basic Design Thinking techniques for application to your projects</li>
 <li>Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model</li>
 <li>Drive innovation through Design Thinking at some level in your work environment</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Problems and solutions</li> <li>The Design Thinking difference</li> <li>Design Thinking skills and abilities</li> <li>Design Thinking mindset</li> <li>Design Thinking frameworks</li> </ul> <h3>Stages of Design Thinking</h3> <ul> <li>Problems and solutions</li> <li>The Design Thinking difference</li> <li>Design Thinking skills and abilities</li> <li>Design Thinking mindset</li> <li>Design Thinking frameworks</li> </ul> <h3>General Practices</h3> <ul> <li>Team formation</li> <li>Visualization</li> <li>Improvisation</li> <li>Personalization</li> </ul> <h3>Empathize Practices</h3> <ul> <li>Overview of Empathize techniques</li> <li>Observation</li> <li>Engagement</li> <li>Interviews</li> </ul> <h3>Define Practices</h3> <ul> <li>Overview of Define practices</li> <li>Unpacking techniques</li> <li>Defining the customer techniques</li> <li>Integrating the Define experience</li> </ul> <h3>Ideate Practices</h3> <ul> <li>Overview of Ideate practices</li> <li>Reusable techniques for the Ideate stage</li> <li>New Ideate techniques to explore</li> </ul> <h3>Prototype &amp; Test Practices</h3> <ul> <li>Overview of Prototype practices</li> <li>Examples of prototypes</li> <li>Overview of Testing practices</li> <li>Forms of testing techniques</li> </ul> <h3>Adopt and Adapt Design Thinking</h3> <ul> <li>Overview of Design Thinking implementation</li> <li>Design Thinking implementation challenges</li> <li>Success in implementing Design Thinking</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Workshop summary</li> <li>Next steps: Personal Action Plans</li> </ul>


                </section>

Introduction to Design Thinking: In-House Training

Kuala Lumpur

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);">About this Training</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Carbonate sequences are extremely complex to characterize in terms of reservoir geometries and properties. Carbonate sequences are developed under the control not only of physical but also biological parameters and results in a variety of geometries that vary greatly in 3D. These intervals are also strongly affected by shallow to deep burial diagenetic process that modify the reservoir properties of the different facies and impact on the geometries and distribution of reservoir facies. Finally carbonate sequences are also often affected by fault and fracturing that strongly control the circulation of fluids within these sequences. Seismic can be often an excellent tool to map the different depositional settings and to understand the distribution, vertical and lateral variability of good reservoir intervals.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This course introduces to the complexity associated to carbonate sequences and the best way to characterize them using 2D and 3D seismic. Several case studies from around the world will be also shown. In each module various examples from around the world and from different tectonic settings and different carbonate depositional settings will be shown. Most of the modules will have also real case studies with 2D and 3D seismic to better explain and visualize the key concepts.</p></section><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn the carbonate depositional environment characterization</li><li fr-original-style="" style="box-sizing: border-box;">Explore the diagenesis and fracturing in carbonates</li><li fr-original-style="" style="box-sizing: border-box;">Improve seismic quality and impact on seismic interpretation</li><li fr-original-style="" style="box-sizing: border-box;">Recognize the differences and challenges in different tectonic settings</li><li fr-original-style="" style="box-sizing: border-box;">Know how to integrate all the data for a full picture of the reservoir</li><li fr-original-style="" style="box-sizing: border-box;">Master the prediction tool for seismic forward modelling in carbonates</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for those who are involved in carbonate projects during the exploration and/or appraisal and/or development stages at the regional or field scale.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Geoscientists</li><li fr-original-style="" style="box-sizing: border-box;">Geologists</li><li fr-original-style="" style="box-sizing: border-box;">Seismic Interpreters</li><li fr-original-style="" style="box-sizing: border-box;">Geophysicists</li><li fr-original-style="" style="box-sizing: border-box;">Reservoir engineers</li><li fr-original-style="" style="box-sizing: border-box;">Exploration and Production team</li><li fr-original-style="" style="box-sizing: border-box;">Petrophysicists</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert course leader is a seasoned Senior Technical Advisor with an extensive track record spanning over 25 years within the upstream oil and gas industry. His remarkable journey includes serving as the Technical Director for Delta Energy and occupying crucial technical roles at renowned organizations such as TOTAL S.A. and FINA E&amp;P. His career commenced with Arco British Ltd, where he embarked on his remarkable path in the field.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout his career, he has been at the forefront of multifaceted studies, contributing his expertise to every stage of the upstream process. This encompasses early exploration and basin assessment, comprehensive reservoir characterization, strategic planning and execution of seismic and drilling operations, prospect generation, initial production efforts, sophisticated reservoir modeling, and the re-evaluation of aging hydrocarbon fields and basins. His specialized focus lies in carbonates and fractured reservoirs, where his profound knowledge has been honed. His impactful projects have spanned across four continents, encompassing a diverse range of tectonic settings and sedimentary basins. Additionally, his commitment to knowledge sharing and professional development is evident through his facilitation of more than 60 technical training courses. These courses have benefitted over 950 professionals, equipping them with the tools and methodologies necessary for effective characterization of carbonate and fractured reservoirs.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

EnergyEdge - Training for a Sustainable Energy Future

Explore the complexities of seismic interpretation in carbonates through our dynamic classroom training course. Energyedge delivers cutting-edge instruction and valuable insights.

Seismic Interpretation in Carbonates

Team of 10, pp

Normal Fee, pp

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

<h2>Certified Associate in Project Management (CAPM)® Exam Prep: In-House Training: In-House Training</h2>
 <p>This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods</p>
 <p>Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam.</p><h3>What you Will Learn</h3> <ul>  <li>Apply for the CAPM® Examination</li>  <li>Develop a personal exam preparation plan</li>  <li>Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide</li>  <li>Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups</li>  </ul><section>
                    <h3>Getting Started</h3> <ul>  <li>Program orientation</li>  <li>The CAPM® certification process</li>  <li>Certified Associate in Project Management (CAPM®) Examination Content Outline</li>  <li>CAPM® eligibility requirements</li>  <li>Code of Ethics and Professional Conduct</li>  <li>Application options</li>  </ul>  <h3>Foundation Concepts</h3> <ul>  <li>Skills and qualities of a project manager</li>  <li>Project management terminology and definitions</li>  <li>Relationship of project, program, portfolio, and operations management</li>  <li>Project lifecycle approaches</li>  </ul>  <h3>Project Integration Management</h3> <ul>  <li>Review Project Integration Management Knowledge Area</li>  <li>Develop Project Charter</li>  <li>Develop Project Management Plan</li>  <li>Direct and Manage Project Work</li>  <li>Manage Project Knowledge</li>  <li>Monitoring and Controlling</li>  <li>Perform Integrated Change Control</li>  <li>Close Project or Phase</li>  </ul>  <h3>Project Stakeholder Management</h3> <ul>  <li>Review Project Stakeholder Management Knowledge Area</li>  <li>Identify Stakeholders</li>  <li>Plan Stakeholder Engagement</li>  <li>Manage Stakeholder Engagement</li>  <li>Monitor Stakeholder Engagement</li>  </ul>  <h3>Project Scope Management</h3> <ul>  <li>Review Project Scope Management Knowledge Area</li>  <li>Plan Scope Management</li>  <li>Collect Requirements</li>  <li>Define Scope</li>  <li>Create WBS</li>  <li>Validate Scope</li>  <li>Control Scope</li>  </ul>  <h3>Project Schedule Management</h3> <ul>  <li>Review Project Schedule Management Knowledge Area</li>  <li>Plan Schedule Management</li>  <li>Define Activities</li>  <li>Sequence Activities</li>  <li>Estimate Activity Durations</li>  <li>Develop Schedule</li>  <li>Control Schedule</li>  </ul>  <h3>Project Cost Management</h3> <ul>  <li>Review Project Cost Management Knowledge Area</li>  <li>Plan Cost Management</li>  <li>Estimate Costs</li>  <li>Determine Budget</li>  <li>Control Schedule</li>  </ul>  <h3>Project Resource Management</h3> <ul>  <li>Review Project Resource Management Knowledge Area</li>  <li>Plan Resource Management</li>  <li>Estimate Activity Resources</li>  <li>Acquire Resources</li>  <li>Develop Team</li>  <li>Manage Team</li>  <li>Control Resources</li>  </ul>  <h3>Project Quality Management</h3> <ul>  <li>Review Project Quality Management Knowledge Area</li>  <li>Plan Quality Management</li>  <li>Manage Quality</li>  <li>Control Quality</li>  </ul>  <h3>Project Risk Management</h3> <ul>  <li>Review Project Risk Management Knowledge Area</li>  <li>Plan Risk Management</li>  <li>Identify Risks</li>  <li>Perform Qualitative Risk Analysis</li>  <li>Perform Quantitative Risk Analysis</li>  <li>Plan Risk Responses</li>  <li>Implement Risk Responses</li>  <li>Monitor Risks</li>  </ul>  <h3>Project Communications Management</h3> <ul>  <li>Review Project Communications Management Knowledge Area</li>  <li>Plan Communications Management</li>  <li>Manage Communications</li>  <li>Monitor Communications</li>  </ul>  <h3>Project Procurement Management</h3> <ul>  <li>Review Project Procurement Management Knowledge Area</li>  <li>Plan Procurement Management</li>  <li>Conduct Procurements</li>  <li>Control Procurements</li>  </ul>  <h3>Summary and Next Steps</h3> <ul>  <li>Program Review</li>  <li>Mock CAPM® Exam</li>  <li>Getting Prepared for the CAPM® Exam</li>  <li>After the CAPM® Exam</li>  </ul>


                </section>

Certified Associate in Project Management (CAPM) Exam Prep: In-House Training

<h2>Disciplined Agile Senior Scrum Master (DASSM): In-House Training</h2>
 <p>Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence?</p>
 <p>Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development.</p>
 <p>Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development.</p>
 <p>Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role.</p><h3>What You Will Learn</h3>
 <p>After the completion of this course, you will be able to:</p>
 <ul>
 <li>Accelerate your ability to lead high-profile initiatives that are critical to enterprise success</li>
 <li>Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them</li>
 <li>Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations</li>
 <li>Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level</li>
 <li>Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling</li>
 <li>Understand how to nurture emotional intelligence</li>
 <li>Feel confident empowering others on your team(s)</li>
 <li>Learn how to lead your teams in any situation to improve value delivery for your customers</li>
 <li>Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face</li>
 <li>Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification</li>
 </ul><section>
                    <ul> <li>Roles and responsibilities of DASSM</li> <li>Tuckman Team Development Model</li> <li>Emotional intelligence and why it is essential to team performance</li> <li>Business agility</li> <li>Tactical scaling factors in more complex situations</li> <li>Disciplined DevOps layer</li> <li>'Test-first' method as it relates to the quality of requirements</li> <li>Scope and purpose of the value stream layer</li> <li>Coordinate activities process goal and why it is important</li> <li>Value creation structure of teams</li> <li>DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams</li> <li>Thomas-Kilmann Conflict Resolution</li> <li>Planning</li> <li>Five levels of scope</li> <li>Metrics</li> </ul>


                </section>

Disciplined Agile Senior Scrum Master (DASSM): In-House Training

Nottinghamshire

<div style="color: rgb(55, 65, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">The Level 3 Certificate in Assessing Vocational Achievement (previously A1) equips learners with the skills to accurately assess the competence of candidates.</div><div style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><br fr-original-style="" style="box-sizing: border-box;">The course has three units:</div><ol style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Understanding the principles and practices of assessment&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Assess occupational competence in the work environment&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Assess vocational skills, knowledge and understanding&nbsp;</li></ol><div style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><br fr-original-style="" style="box-sizing: border-box;">The course assessment is a portfolio of evidence that consists of a written assessment, four workplace assessments and four vocational assessments.</div><div style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(55, 65, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">This qualification is intended for those who assess both:</div><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;">occupational competence in the work environment&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">vocational skills and knowledge in an educational or training environment&nbsp;</li></ul><div style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><br fr-original-style="" style="box-sizing: border-box;">You do not need previous experience in assessing, but must have access to a minimum of two candidates to carry out your practical assessments.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">The qualification is suitable for all industries, including:</div><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;">hairdressing and barbering</li><li fr-original-style="" style="box-sizing: border-box;">beauty</li><li fr-original-style="" style="box-sizing: border-box;">early years</li><li fr-original-style="" style="box-sizing: border-box;">construction and plants</li><li fr-original-style="" style="box-sizing: border-box;">health and social care</li><li fr-original-style="" style="box-sizing: border-box;">education</li><li fr-original-style="" style="box-sizing: border-box;">telecommunications</li></ul>

Dynamic Training and Assessments Ltd

A1 Assessor

Level 3 Certificate in Assessing Vocational Achievement 

General admission

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course provides you with all the information you need to make well-informed choices when implementing data governance.</strong></p>
</div>
<div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.</em></p>

<h1 fr-original-style="" style="box-sizing: border-box;">A practical approach to Data Governance</h1>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">One of the biggest challenges with Data Governance is knowing where to even start.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">There&rsquo;s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.</p>

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Learn exactly what Data Governance is and how to implement it successfully.</blockquote>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the&nbsp;<a href="https://static1.squarespace.com/static/52ed2570e4b02079a82e6ff3/t/5c541117652dea8be05fe858/1549013274228/GSIDG+Curriculum.pdf" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);">full course curriculum here</a>.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.</p>

<h2 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Who this training is for:</h2>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course is ideal for Data Governance Managers and their teams who:</p>

<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<li fr-original-style="" style="box-sizing: border-box;">wonder how to get their Data Governance initiative started,</li>
<li fr-original-style="" style="box-sizing: border-box;">want to validate what they have done so far, or</li>
<li fr-original-style="" style="box-sizing: border-box;">are experiencing challenges with their Data Governance initiative.</li>
</ul>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<br fr-original-style="" style="box-sizing: border-box;">
</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you have any questions about the course and whether it is right for you, please book a call with me by&nbsp;<a href="https://thedatagovernancecoachcallbooking.as.me/?appointmentType=11717699" rel="nofollow noopener noreferrer" style="color: var(--eds-control--active,#304fc9); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control--active,#304fc9);">clicking here.</a></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><a href="https://www.youtube.com/watch?v=Far9s2g0dUU" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.youtube.com/watch?v=Far9s2g0dUU</a></p></div>

This course provides you with all the information you need to make well-informed choices when implementing data governance.
About this event
This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
A practical approach to Data Governance
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
Learn exactly what Data Governance is and how to implement it successfully.
This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the full course curriculum here.
The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.
Who this training is for:
The course is ideal for Data Governance Managers and their teams who:
wonder how to get their Data Governance initiative started,
want to validate what they have done so far, or
are experiencing challenges with their Data Governance initiative.




If you have any questions about the course and whether it is right for you, please book a call with me by clicking here.
https://www.youtube.com/watch?v=Far9s2g0dUU

The Data Governance Coach 

Data Management

Professional Development

A practical approach to Data Governance, giving you the information you need to design and implement successfully a Data Governance Framework that is right for your organisation.


Live Online Data Governance Training and Clinic

Standard price ticket for attendance on the first day only.

1st day Training Course Only

Standard price ticket for attendance on the 2nd day DG Clinic only.

2nd DG Clinic Only

Standard price ticket for attendance on both the training and DG Clinic days.

Attendance on Both Days

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Bristol

Exeter

Newcastle

Liverpool

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women&rsquo;s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Above everything she wants to be entertained. Laura is looking for a book you can&rsquo;t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Character and voice is also crucial. Laura is a huge fan of Mick Herron&rsquo;s Jackson Lamb, Richard Osman&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">Thursday Murder Club</em> cast and Lynda La Plante&rsquo;s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in <em fr-original-style="" style="box-sizing: border-box;">The Girl With The Louding Voice</em>, Cyril in <em fr-original-style="" style="box-sizing: border-box;">The Heart&rsquo;s Invisible Furies</em> and Molly in <em fr-original-style="" style="box-sizing: border-box;">The Maid</em>. Recently, Kitty in <em fr-original-style="" style="box-sizing: border-box;">How To Kill Men and Get Away With It</em> had Laura secretly rooting for her serial killer antics.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn&rsquo;t need to be overly complex &ndash; sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are <em fr-original-style="" style="box-sizing: border-box;">Nightwatching, The Housemaid</em>, <em fr-original-style="" style="box-sizing: border-box;">The Last Mrs Parrish</em>, <em fr-original-style="" style="box-sizing: border-box;">Fourth Wing</em>, <em fr-original-style="" style="box-sizing: border-box;">None of This is True</em> and<em fr-original-style="" style="box-sizing: border-box;">&nbsp;American Dirt</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Books that play with genre also capture Laura. Novels such as <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> which combined a crime mystery and the story of a mother&rsquo;s love with a speculative element and <em fr-original-style="" style="box-sizing: border-box;">The Time Traveller&rsquo;s Wife</em>, a high-concept love story which crossed time and age.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on <em fr-original-style="" style="box-sizing: border-box;">Bone Valley</em>, <em fr-original-style="" style="box-sizing: border-box;">In The Dark</em> or <em fr-original-style="" style="box-sizing: border-box;">Who Killed Emma?</em>&nbsp;She is particularly drawn to stories of deep deception or &lsquo;scams&rsquo; such as those by Anna Delvey or Coco Berthmann, <em fr-original-style="" style="box-sizing: border-box;">Tinder Swindler</em> or <em fr-original-style="" style="box-sizing: border-box;">Fyre Festival.&nbsp;</em>Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">World of Secrets</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. &nbsp;Books that have broken her heart include <em fr-original-style="" style="box-sizing: border-box;">The Bridges of Madison County, The Kite Runner,</em>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Seven Husbands of Evelyn Hugo</em>, <em fr-original-style="" style="box-sizing: border-box;">Birdsong</em>, <em fr-original-style="" style="box-sizing: border-box;">My Sister&rsquo;s Keeper</em>, <em fr-original-style="" style="box-sizing: border-box;">Cilka&rsquo;s Journey</em>&nbsp;and <em fr-original-style="" style="box-sizing: border-box;">Four Winds</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be &nbsp;engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in <em fr-original-style="" style="box-sizing: border-box;">The Salt Path</em>&nbsp;and <em fr-original-style="" style="box-sizing: border-box;">The Wild Other</em>. The laugh-out-loud <em fr-original-style="" style="box-sizing: border-box;">More Than A Woman</em> had her ordering this for many friends. <em fr-original-style="" style="box-sizing: border-box;">Three Women</em> and <em fr-original-style="" style="box-sizing: border-box;">Educated</em> are brilliant examples of non-fiction books that read like fiction. The awe-inspiring <em fr-original-style="" style="box-sizing: border-box;">Do No Harm</em> stayed with Laura long after reading.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is not looking for poetry, novellas, screenplays, or children&rsquo;s books.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Thursday 12 September 2024</strong></p>

LOOKING FOR: ADULT FICTION
Laura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.
On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women’s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.
She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.
Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.
Above everything she wants to be entertained. Laura is looking for a book you can’t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.
It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.
Character and voice is also crucial. Laura is a huge fan of Mick Herron’s Jackson Lamb, Richard Osman’s Thursday Murder Club cast and Lynda La Plante’s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in The Girl With The Louding Voice, Cyril in The Heart’s Invisible Furies and Molly in The Maid. Recently, Kitty in How To Kill Men and Get Away With It had Laura secretly rooting for her serial killer antics.
Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn’t need to be overly complex – sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are Nightwatching, The Housemaid, The Last Mrs Parrish, Fourth Wing, None of This is True and American Dirt.
Books that play with genre also capture Laura. Novels such as Wrong Place, Wrong Time which combined a crime mystery and the story of a mother’s love with a speculative element and The Time Traveller’s Wife, a high-concept love story which crossed time and age.
Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on Bone Valley, In The Dark or Who Killed Emma? She is particularly drawn to stories of deep deception or ‘scams’ such as those by Anna Delvey or Coco Berthmann, Tinder Swindler or Fyre Festival. Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound’s World of Secrets.
She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. Books that have broken her heart include The Bridges of Madison County, The Kite Runner, The Seven Husbands of Evelyn Hugo, Birdsong, My Sister’s Keeper, Cilka’s Journey and Four Winds.
In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in The Salt Path and The Wild Other. The laugh-out-loud More Than A Woman had her ordering this for many friends. Three Women and Educated are brilliant examples of non-fiction books that read like fiction. The awe-inspiring Do No Harm stayed with Laura long after reading. 
Laura is not looking for poetry, novellas, screenplays, or children’s books.
Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 12 September 2024

I Am In Print

SOLD OUT! 25th September Laura Heathfield #Agent121. Looking for: ADULT FICTION

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Beginners (level 2)

<p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">In this webinar, we will explore the powerful features and benefits of Cademy - the UK&#39;s largest education directory, and the all-in-one platform for hosting education services in-person and online.</span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join us to:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain a comprehensive understanding of what Cademy is and how you can use it.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Discover how Cademy can streamline administrative tasks, saving you time and effort.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn effective strategies to leverage Cademy to reach a broader audience of learners.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Hear success stories from educators who have achieved remarkable results using Cademy.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Receive practical tips and best practices for maximizing your impact as an educator through Cademy.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Don&#39;t miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.</span></p>

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.


Join us to:
Gain a comprehensive understanding of what Cademy is and how you can use it.
Discover how Cademy can streamline administrative tasks, saving you time and effort.
Learn effective strategies to leverage Cademy to reach a broader audience of learners.
Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.
Hear success stories from educators who have achieved remarkable results using Cademy.
Receive practical tips and best practices for maximizing your impact as an educator through Cademy.
Don't miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.

Cademy

Learning & Development

Teaching

Education

Learning

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.

Cademy Demo Webinar: Discover How Cademy Can Help Your Education Business

Actors Studio

Screen Acting Weekly with Showreel

<p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(30, 36, 11); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(30, 36, 11);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stronger body &amp; freedom for the mind from the new Fusion technic class!</strong></span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Ready for the new term??&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We are!!&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;Every week we&nbsp;build your technic from floor to the barre and on the center floor. Suits fro all levels. As you can challenge from your own level. Helping us to strengthen our leg alignments, core and upper back support. Enjoy of freeing the mind, finding more confidence for yourself and getting stronger body.&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you will get from Technic classes:&nbsp;</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Strengthen your core and posture.&nbsp;</span></li><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work on leg alignments.&nbsp;</span></li><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Improve your balance.&nbsp;</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is new?&nbsp;</strong></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">-When you book the live class you get also the recording, so if you miss the class you get to catch up with the recording!!</p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Class levels:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📣Wednesday 5.45 pm <span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">Technic</span>&nbsp;class</p>

Unlock Your Dance Potential with Weekly Dance Technic Class—Online Live and on- demand!
Feeling stuck in your dance journey? Struggling with technique, posture, or confidence? Our Weekly Dance Technic Classes are here to help you break through.
Why Join?
➡️Build Strength & Confidence: Improve core strength, leg alignment, and balance to elevate your dance skills.
➡️Flexible Learning: Choose between online live or on-demand class. Also during the online live class you can choose to keep your camera on or off. 
➡️All Levels Welcome: Pirita will help you move forward from your level, are you then new in dance technic training or have do you have some base. 
Class : 
📣Wednesday 5.45 pm Technic class

Special Offer: Save with our Membership or 5-Class Card—get more, pay less.

Don’t wait—sign up today and transform your dance experience! Book Now!
Click the date and book in, it will take you straight to the payment page where you chan choose the best way for you to keep on dancing. 

If you are wondering what is best for you, contact Pirita and let's see what could be best option for you or come and try, let's chat after that.

Pirita Tuisku

Strength Training

Dance

Flexibility

Build Strength & Confidence: Improve core strength, leg alignment, balance to elevate your dance skills! Join now to Pirita Tuisku´s Dance technic class and keep on dancing!

Dance Technic class Open level  ( Online )

For new students who haven't been in Pirita´s classes

1457 Courses in Liverpool

Project Accounting and Finance Skills: In-House Training

By IIL Europe Ltd

Scrum Product Owner Exam Prep: In-House Training

By IIL Europe Ltd

LGBT+ Inclusion Training

By Derbyshire LGBT+

Risk Management for IT Projects: In-House Training

By IIL Europe Ltd

Introduction to Design Thinking: In-House Training

By IIL Europe Ltd

Seismic Interpretation in Carbonates

By EnergyEdge - Training for a Sustainable Energy Future

Customer Facing Skills

By Lapd Solutions Ltd

Certified Associate in Project Management (CAPM) Exam Prep: In-House Training

By IIL Europe Ltd

Disciplined Agile Senior Scrum Master (DASSM): In-House Training

By IIL Europe Ltd

Level 3 Certificate in Assessing Vocational Achievement

By Dynamic Training and Assessments Ltd

Search By Location