Harpenden

<p>Meetings are a traditional and essential component of local government. For both elected members and officers, meetings serve as a forum for discussion and agreement, planning and monitoring, communication and leadership, and decision-making. Used appropriately, meetings can challenge, inspire, illuminate and inform. And while they are not the only meetings that elected members will be asked to attend, committee meetings, in particular, are a mainstay of the political management process.</p><p>Effective chairing is important because it can provide clear leadership and direction, ensure that debates are focused and balanced, enable decisions to be reached and ensure that resources are used to best effect.</p><p>This two-hour 'masterclass'-style workshop will help elected members to understand their role, offer some approaches and ideas that will help to tackle typical challenges, and help to generally improve their effectiveness as a chair.</p><ul><li>To understand the skills and qualities of a good chair</li><li>To learn ideas and approaches for chairing a successful meeting that is on time and achieves its outcomes</li><li>To understand the protocols and boundaries for appropriate meeting etiquette and the chair's role in managing this effectively</li><li>To appreciate how to manage yourself and others appropriately</li><li>To take away personal actions to apply to your role</li></ul><section>
                    <h3>1 Welcome and introductions</h3><ul><li>Objectives</li><li>What's the challenge for you?</li></ul> <h3>2 We can't go on meeting like this</h3><ul><li>Common meeting challenges for chairs and why they succeed or fail</li><li>Consequences and impact for the Council</li><li>What's the context?</li></ul> <h3>3 Roles and responsibilities of an effective chair</h3><ul><li>Activities and input that explore the role, skills and qualities needed</li><li>Role of the chair: what is it and how to do it well</li></ul> <h3>4 Chairing for success - ideas and approaches to meet the challenges</h3><ul><li>Managing time and boundaries</li><li>Preparation and planning</li><li>Creating the right environment</li><li>Self-management</li><li>Challenging personalities and good meeting behaviour</li></ul> <h3>5 Final plenary session</h3><ul><li>What's your plan? Take away actions</li></ul> 


                </section>

The In House Training Company

Meeting Skills

Leadership Skills

Chairing Skills

Meetings

Presentation Skills

Chairing Meetings

Chairing meetings skills for Elected Members Masterclass (In-House)

<p>A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust?</p><p>This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader.</p><p>And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice?</p>The course will help you:<br />• Appreciate the key skills a leader needs to be effective<br />• Understand what the organisation expects of you as a leader<br />• Recognise your leadership style and the impact it has on others<br />• Consider your role models - who inspires you?<br />• See leadership from the 'followers' perspective - how do you like to be led?<br />• Discover what holds you back - limiting beliefs<br />• Examine your core values -do they support your ambition?<br />• Explore the concept of Emotional Intelligence - how do we manage ourselves?<br />• Discover how to lead through change<br />• Explore the concept of 'Authentic Leadership' - consider how it can work for you<br />• Practice some of the skills essential to motivating and influencing for success<br />• Use the RAIV approach to generating enthusiasm and commitment<br />• Plan how best to 'walk the leadership talk' - in your role, in your organisation<p>Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way.</p><section>
                    <h3>Day 1</h3> <h3>1 Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and people challenges</li><li>Participants given an action plan template to complete throughout the workshop</li><li>Participants required to bring an inspirational quote to share with the group</li></ul> <h3>2 What is leadership?</h3><ul><li>The concept of 'leadership'</li><li>The role of a leader</li><li>Skills assessment for all participants#</li><li>Leadership v Management</li><li>Assess your team effectiveness</li></ul> <h3>3 Your leadership style</h3><ul><li>Leadership questionnaire</li><li>You and your role models</li><li>Push v Pull styles of leadership</li><li>Empowerment v Control</li><li>Team goals and role profiling</li></ul> <h3>Day 2</h3> <h3>1 You, the leader</h3><ul><li>Your core values</li><li>Your communication style</li><li>Situational leadership</li><li>The Emotional Bank Account</li><li>Buy Me Today</li></ul> <h3>2 Are you Emotionally Intelligent? (EI)</h3><ul><li>What is emotional intelligence?</li><li>Self-assessment exercise</li><li>Manage your emotions</li><li>Nine strategies for promoting EI</li></ul> <h3>3 Leading through change</h3><ul><li>Identify the major changes affecting you / your team</li><li>Types of change</li><li>The roles of resistance</li><li>How safe are you to talk to?</li><li>Forcefield Analysis</li></ul> <h3>Day 3</h3> <h3>1 Authentic Leadership (AL)</h3><ul><li>What is AL?</li><li>Managing perceptions is managing their truth</li><li>A leadership challenge</li></ul> <h3>2 Motivating and influencing for success</h3><ul><li>What motivates you?</li><li>Motivational theory</li><li>Leading by example</li><li>Influencing skills required</li><li>Influencing styles</li><li>The influence challenge!</li></ul> <h3>3 Creating enthusiasm and commitment</h3><ul><li>The RAIV approach (relationships-achievement-independence-vocation)</li><li>Building self-worth</li><li>What drives your team?</li><li>Your leadership legacy</li><li>Your commitment to leadership</li></ul> 


                </section>

Global Leadership

Leadership

Project Leadership

Leadership Development

Leadership - turning values into action (In-House)

Motherwell

The Power Within Training & Development Ltd

Growth Leadership Programme

<h2>Leadership in a Day!: In-House</h2><p>As with most things in life, knowing the theory is one thing, but putting it into practice can be quite another. Much has been written about leadership and there are many theories and models out there.</p><p>This very practical one-day course will give you an overview of the theory but the main focus is on:</p><ul><li>helping you understand your own natural leadership style</li><li>practical learning to help you to become a more effective leader</li></ul><h3>Learning objectives</h3><p>You will leave the day able to:</p><ul><li>Recognise the traits and characteristics of good leaders</li><li>Appreciate the differences between leadership and management</li><li>Understand your preferred leadership style and the impact it might have on others</li><li>Practice the core elements of good leadership</li><li>Understand what style of leadership is appropriate for different situations and people</li><li>Use your coaching and delegation skills to better effect</li><li>Initiate - and implement - a personal development action plan</li></ul><p>Above all, the workshop will help you fulfil your desire and determination to inspire the people you lead to greater levels of achievement.</p><section>
                    <h3>Introduction</h3><ul><li>Objectives</li><li>Exercise: Icebreaker</li></ul><h3>What is leadership?</h3><ul><li>Exercise: &amp;'Good leader / bad leader'<ul><li>Thinking of leaders we have experienced, what made the good ones good (and the bad ones bad)?</li></ul></li><li>The elements of leadership<ul><li>Traits and characteristics</li></ul></li><li>Brief review of key writers on leadership</li></ul><h3>Leadership in practice</h3><ul><li>Exercise: &amp;'Sorting the packs'</li><li>Exercise: &amp;'House of cards'<ul><li>Being clear about what's expected</li></ul></li><li>Task / team / individual<ul><li>Are you spending enough time on the right things?</li></ul></li><li>Situational leadership<ul><li>Different styles for different situations</li><li>Supporting</li><li>Coaching</li><li>Delegating</li><li>Directing</li><li>Maturity levels</li></ul></li></ul><h3>Leadership and management</h3><ul><li>Exercise: The ball of recall</li><li>Leadership v management - what's the difference?</li><li>Managing others<ul><li>Getting the best out of people</li><li>Understanding motivation</li></ul></li><li>Leading through coaching<ul><li>Building rapport</li><li>Effective use of questions</li></ul></li></ul><h3>Leadership and delegation</h3><ul><li>Letting go<ul><li>Learning to participant effectively</li><li>Understanding the key elements of effective delegation</li></ul></li><li>Coaching and delegation skills</li><li>Exercise: Role plays</li></ul><h3>Conclusion</h3><ul><li>Summary</li><li>Personal development action planning</li><li>Key learning points to take away</li><li>What are you going to do differently?</li></ul>


                </section>

Maximum Performance

Leadership in a Day!: In-House

<h2>Leadership in a Day!</h2><p>As with most things in life, knowing the theory is one thing, but putting it into practice can be quite another. Much has been written about leadership and there are many theories and models out there.</p><p>This very practical one-day course will give you an overview of the theory but the main focus is on:</p><ul><li>helping you understand your own natural leadership style</li><li>practical learning to help you to become a more effective leader</li></ul><h3>Learning objectives</h3><p>You will leave the day able to:</p><ul><li>Recognise the traits and characteristics of good leaders</li><li>Appreciate the differences between leadership and management</li><li>Understand your preferred leadership style and the impact it might have on others</li><li>Practice the core elements of good leadership</li><li>Understand what style of leadership is appropriate for different situations and people</li><li>Use your coaching and delegation skills to better effect</li><li>Initiate - and implement - a personal development action plan</li></ul><p>Above all, the workshop will help you fulfil your desire and determination to inspire the people you lead to greater levels of achievement.</p><section>
                    <h3>Introduction</h3><ul><li>Objectives</li><li>Exercise: Icebreaker</li></ul><h3>What is leadership?</h3><ul><li>Exercise: &amp;'Good leader / bad leader'<ul><li>Thinking of leaders we have experienced, what made the good ones good (and the bad ones bad)?</li></ul></li><li>The elements of leadership<ul><li>Traits and characteristics</li></ul></li><li>Brief review of key writers on leadership</li></ul><h3>Leadership in practice</h3><ul><li>Exercise: &amp;'Sorting the packs'</li><li>Exercise: &amp;'House of cards'<ul><li>Being clear about what's expected</li></ul></li><li>Task / team / individual<ul><li>Are you spending enough time on the right things?</li></ul></li><li>Situational leadership<ul><li>Different styles for different situations</li><li>Supporting</li><li>Coaching</li><li>Delegating</li><li>Directing</li><li>Maturity levels</li></ul></li></ul><h3>Leadership and management</h3><ul><li>Exercise: The ball of recall</li><li>Leadership v management - what's the difference?</li><li>Managing others<ul><li>Getting the best out of people</li><li>Understanding motivation</li></ul></li><li>Leading through coaching<ul><li>Building rapport</li><li>Effective use of questions</li></ul></li></ul><h3>Leadership and delegation</h3><ul><li>Letting go<ul><li>Learning to participant effectively</li><li>Understanding the key elements of effective delegation</li></ul></li><li>Coaching and delegation skills</li><li>Exercise: Role plays</li></ul><h3>Conclusion</h3><ul><li>Summary</li><li>Personal development action planning</li><li>Key learning points to take away</li><li>What are you going to do differently?</li></ul>


                </section>

Leadership in a Day!

Motivational Intelligence - Executive Leadership & Management Program

<p>Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations.</p>Participants will learn:<ul><li>how Agile project management can help with project and change management</li><li>the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies</li><li>how to apply Agile project management methods and techniques in a range of project scenarios</li><li>alternative Agile project management methods and how they can be applied and adapted</li><li>what makes Agile project teams succeed</li><li>the key roles and responsibilities needed to enable Agile project teams to work effectively</li><li>how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects</li></ul><section>
                    <h3>1 Introduction to Agile project management</h3><ul><li>Overview of 'classical' project management and methodologies</li><li>The link between project success and management performance</li><li>Limitations of classical approaches and the need for Agile methods</li><li>The 4 values and 12 principles of the Agile manifesto explained</li><li>Agile project management values:<ul><li>Individuals and interactions over processes and tools</li><li>Working outputs over comprehensive documentation</li><li>Customer collaboration over contract negotiation</li><li>Responding to change over following a plan</li></ul></li><li>The cultural challenges of using Agile project management</li><li>Choosing when and how to adopt Agile project management</li></ul> <h3>2 Initiating a project using Agile project management</h3><ul><li>Some key Agile methodologies explained: SCRUM, XP, Crystal</li><li>Identifying and engaging project stakeholders; defining roles and responsibilities</li><li>Setting the project vision and goals; defining project scope</li><li>The Agile approach to requirements capture and elicitation of needs</li><li>Tools and techniques for capturing and characterising requirements</li><li>The role of documentation, reporting and process management</li></ul> <h3>3 The Agile approach to definition and planning</h3><ul><li>Understanding Agile planning; the 'planning onion' concept</li><li>Developing the culture needed for collaborative involvement and iterative planning</li><li>Defining project deliverables; the 'product backlog' concept</li><li>Tools and techniques for defining and prioritising requirements in Agile projects</li><li>Understanding and applying Agile estimating techniques</li><li>Dealing with uncertainty and managing risks</li></ul> <h3>4 The Agile approach to execution and delivery</h3><ul><li>The results orientated, fast adapting culture of Agile teams</li><li>The monthly 'Sprint' process for project planning and review</li><li>The disciplines needed for effective daily SCRUM meetings</li><li>Reviewing progress, managing change and project reporting</li><li>Testing, completing and handing over of work packages</li><li>Managing the interface between the project team and the business</li></ul> <h3>5 Leadership and teamwork in Agile project teams</h3><ul><li>Why Agile teams are different: the importance of individuals and interactions</li><li>The skills and attributes needed to lead an Agile project team</li><li>The challenges faced and skills needed by Agile team members</li><li>Recognising team development needs; adopting the right leadership style</li><li>Making the transition from project manager to Agile coach</li><li>Key coaching skills explored: mentoring, facilitating, managing conflict</li></ul> 


                </section>

Agile Business Analyst

ICP-ACC (ICAgile Certified Agile Coaching)

Agile

ACP (Agile Certified Practitioner)

Project Management

Professional Agile Leadership (PAL)

Agile project management (In-House)

<p>The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects.</p><p>The scope of the programme includes:</p><p>The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles.</p>The principal training objectives for this programme are to:<ul><li>Explain and demonstrate the key principles of successful project management</li><li>Demonstrate a range of useful project management tools and techniques</li><li>Define the role of, and help participants understand the skills required by, the project leader</li><li>Illustrate the use of project skills through examples and case studies</li><li>Identify ways to improve project management, both individually and corporately</li></ul><section>
                    DAY ONE <h3>1 Introduction (Course sponsor)</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Key concepts and requirements for success</h3><ul><li>Projects and project management</li><li>Lessons from past projects; the essential requirements for success</li><li>Differences between projects; characteristic project life cycles</li><li>The challenges of project management; the role of the project manager</li><li>Project exercise<ul><li><em>A team exercise to demonstrate the challenges of project management</em></li></ul></li></ul> <h3>3 Defining project objectives and scope</h3><ul><li>Identifying the stakeholders; key roles and responsibilities</li><li>Getting organised; managing the definition process</li><li>Working with the 'customer' to define the project scope</li></ul> <h3>4 Project case study: part 1</h3><ul><li><em>Defining the project objectives: syndicate teams define the objectives and scope for a typical project</em></li></ul> <h3>5 Project planning</h3><ul><li>The nature of planning; recognising planning assumptions</li><li>Planning the plan; the importance of team involvement</li><li>Developing the work breakdown structure</li><li>Estimating task resources, timescales and costs</li><li>Developing the project schedule</li><li>Analysing the plan and identifying the critical path</li></ul> <h3>6 Project case study: part 2</h3><ul><li><em>Creating the project plan</em></li><li><em>Syndicate teams begin development of their project plans (for completion after session 7)</em></li><li><em>Team presentations and group discussion (after session 7)</em></li></ul> DAY TWO <h3>7 Managing project risks</h3><ul><li>Understanding and defining project risks</li><li>Classifying risks and adopting an appropriate risk strategy</li><li>Identifying, evaluating and managing project risks</li><li>Agreeing ownership of project risks; the risk register</li><li>Integrating planning and risk management</li></ul> <h3>8 Project control</h3><ul><li>Pro-active and re-active control; striking the right balance</li><li>Pre-requisites for effective, pro-active project control</li><li>Avoiding unnecessary 'scope creep' and controlling change</li><li>Selecting the data needed to provide early warning of problems</li><li>Monitoring project performance: 'S' curves, slip charts, earned value</li><li>Getting good data and assessing project status</li><li>Defining the roles and responsibilities for control</li><li>Setting up a routine process for keeping up to date</li><li>Managing and controlling multiple projects</li></ul> <h3>9 Project case study: part 3</h3><ul><li><em>Controlling the project</em></li><li><em>Teams control their project as new developments take place</em></li></ul> <h3>10 Course review and transfer planning (Course sponsor present)</h3><ul><li>Identify actions to be implemented individually</li><li>Identify corporate opportunities for improving project management</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Project Management Institute (PMI)

Professional Skills Course (PSC)

Google Project Management

Trainers Course

Successful project management (In-House)

<p>The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied.</p><p>The scope of the programme includes:</p><p>The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles.</p>The principal training objectives for this programme are to:<ul><li>Explain and demonstrate the key principles of successful project management</li><li>Demonstrate a range of useful project management tools and techniques</li><li>Define the role, and help participants understand the skills required by, the project leader</li><li>Provide a structured framework to help participants manage multiple projects</li><li>Identify opportunities to improve project management within the organisation</li></ul><section>
                    DAY ONE <h3>1 Introduction (Course sponsor)</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Managing smaller projects</h3><ul><li>Projects and project management</li><li>Lessons from past projects; the essential requirements for success</li><li>Differences between projects; characteristic project life cycles</li><li>Key issues and challenges of smaller projects</li><li>The multi-project world; project portfolio management</li></ul> <h3>3 Project exercise</h3><ul><li><em>Syndicate teams plan and manage a small project</em></li><li><em>Review of the project exercise: What are the keys to successful management of small projects?</em></li></ul> <h3>4 Setting up the project</h3><ul><li>Getting organised</li><li>Managing the definition process</li><li>Identifying and managing project stakeholders</li><li>Working with the customer to define the scope and agree deliverables</li></ul> <h3>5 Case study 1</h3><ul><li>Defining the project scope and deliverables</li><li>Syndicate teams define the scope and deliverables for a typical project</li></ul> <h3>6 Project planning</h3><ul><li>The importance and cost benefit of effective planning</li><li>Planning the plan; deciding how detailed a plan to create</li><li>Packaging the work and estimating timescales and costs</li><li>Developing project / resource schedules; setting milestones for control v</li><li>Identifying and managing critical path activities</li></ul> <h3>7 Case study 2</h3><ul><li>Creating the project plan</li><li>Syndicate teams develop and analyse the project plan</li></ul> DAY TWO <h3>8 Managing project risks</h3><ul><li>Identifying risks to the project outcome, timescale and cost</li><li>Evaluating risks and adopting an appropriate risk strategy</li><li>Defining risk ownership; keeping a simple risk log</li><li>Keeping risk management up to date; staying pro-active</li><li>Integrating planning and risk management</li></ul> <h3>9 Project control</h3><ul><li>Managing change, minimising scope creep</li><li>Selecting the data needed to provide early warning of problems</li><li>Monitoring performance easily with 'S' curves and slip charts</li><li>Using trend forecasting to assess true project status</li><li>Running project review meetings</li></ul> <h3>10 Managing a multi-project portfolio</h3><ul><li>Understanding the world of multiple projects</li><li>Establishing ownership of project / programme management</li><li>Classifying projects and creating the 'master schedule'</li><li>Defining and applying project lifecycle management</li><li>Resource management: essential pre-requisites and mechanisms</li><li>Project prioritisation criteria and techniques; pain / gain analysis</li></ul> <h3>11 Managing the multi-project team</h3><ul><li>Characteristics of small project teams / part-time team membership</li><li>Clarifying line and project management responsibilities</li><li>Implementing effective manpower planning</li><li>Establishing professional working practices in the team</li><li>Developing project management competences in the team</li><li>Establishing team roles and integrating team members</li></ul> <h3>12 Course review and transfer planning (Course sponsor present)</h3><ul><li>Identify actions to be implemented individually</li><li>Identify corporate opportunities for improving project management</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Programme Manager

PRINCE2

Management Skills

Successfully managing smaller projects (In-House)

<p>R&amp;D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments.</p><p>In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&amp;D. Whilst R&amp;D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&amp;D continues to flourish.</p><section>
                    MODULE 1: Creating the foundations for success <ul><li>Off-line video tutorials and exercises</li><li>Total time ~ 1 - 1.5 hours</li></ul> 	<i></i><h3>Video 1: Making the most of project management in R&amp;D</h3><ul><li>Characterising R&amp;D projects</li><li>Applying project management to R&amp;D work</li><li>Exploiting the potential of project management in R&amp;D</li></ul> 	<i></i><h3>Video 2: Promoting success in R&amp;D project management</h3><ul><li>Modelling successful project management</li><li>Evaluating performance and promoting success</li><li>The role and skills of the project manager/leader</li></ul> MODULE 2: Initiating and defining R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Selecting and initiating projects</h3><ul><li>Recognising worthwhile opportunities; initiating projects</li><li>Identifying stakeholders and their goals</li><li>Characterising and engaging stakeholders</li></ul> <h3>Session 2: Defining goals and agreeing deliverables</h3><ul><li>Establishing the full scope of the project</li><li>Clarifying and prioritising project deliverables</li><li>Defining and agreeing deliverable specifications</li></ul> MODULE 3: Planning R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Identifying and organising activities</h3><ul><li>Creating effective plans; avoiding planning pitfalls</li><li>Identifying tasks and assigning responsibilities</li><li>Sequencing tasks and estimating durations</li></ul> <h3>Session 2: Developing the timeline and resource plan</h3><ul><li>Identifying the 'critical path'; creating a resource plan</li><li>Dealing with estimating uncertainty</li><li>Accelerating the programme</li></ul> MODULE 4: Leadership and teamwork in R&amp;D projects <ul><li><strong>Off-line </strong>video tutorials and exercises</li><li>Total time ~ 1 - 1.5 hours</li></ul> 	<i></i><h3>Video 1: Working effectively in project teams</h3><ul><li>Building teamwork in contemporary organisations</li><li>Recognising each other's skills; building synergy</li><li>Building good working relationships; handling conflict</li></ul> 	<i></i><h3>Video 2: The role of the R&amp;D project team leader</h3><ul><li>Building teamwork: the role of leadership</li><li>Creating an effective team culture</li><li>Delegating work and motivating team members</li></ul> MODULE 5: Managing uncertainty in R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Characterising uncertainty; identifying risks</h3><ul><li>Exploring uncertainty; applying risk management</li><li>Focusing the risk management process</li><li>Identifying and defining risk events</li></ul> <h3>Session 2: Managing and controlling risks to the project</h3><ul><li>Evaluating risk events</li><li>Selecting between risk strategies; setting contingencies</li><li>Updating and controlling exposure to risk</li></ul> MODULE 6: Implementing and controlling R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Initiating assignments and managing changes</h3><ul><li>Creating a pro-active implementation and control culture</li><li>Establishing effective implementation and control procedures</li><li>Assigning work and managing changes</li></ul> <h3>Session 2: Monitoring, managing and developing performance</h3><ul><li>Adopting meaningful monitoring techniques</li><li>Responding to problems; building performance</li><li>Managing and controlling multiple project assignments</li></ul> 


                </section>

Learning & Development

Online Course Marketing

Online Course Creation

Manager Training

R&D project management (In-House)

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to <span data-sheets-root="1" data-sheets-value='{"1":2,"2":"Leadership And Strategic Direction For Managers And Leaders"}' data-sheets-userformat='{"2":961,"3":{"1":0},"9":1,"10":1,"11":4,"12":0}' id="isPasted" fr-original-style="" style="box-sizing: border-box;">Leadership And Strategic Direction For Managers And Leaders</span>. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Strategic Direction and Leadership:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of strategic direction principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of leadership in achieving organizational goals</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Alignment of leadership with strategic vision</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Different Leadership Theories and Styles:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Examination of prominent leadership theories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of various leadership styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of diverse leadership approaches in different contexts</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership Skills and Competencies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identification and development of key leadership skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing decision-making and problem-solving abilities</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building effective communication and interpersonal skills</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership and Emotional Intelligence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the role of emotional intelligence in leadership</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies to cultivate emotional intelligence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of emotional intelligence in leadership scenarios</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Collaborative Work: A Leader&rsquo;s Role:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fostering collaboration within teams and across departments</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication in collaborative environments</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The leader&#39;s role in facilitating cooperation and innovation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Motivating Employees:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of motivation theories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for motivating individuals and teams</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Creating a positive and productive work culture</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Talent Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and nurturing organizational talent</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for talent acquisition and retention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Development and succession planning for key roles</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership and Succession Planning:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of succession planning in leadership continuity</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Creating and implementing effective succession plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and grooming future leaders within the organization</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Conflict Management Techniques:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the sources and types of conflict</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for resolving conflicts in the workplace</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing conflict resolution skills as a leader</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Fundamentals of Negotiation Process:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to negotiation principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for effective negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of negotiation skills in leadership scenarios</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Strategic Innovation and Entrepreneurship:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integrating innovation into strategic planning</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fostering an entrepreneurial mindset within the organization</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Balancing risk and reward in strategic decision-making</li></ul></li></ol>

John Academy

Strategic Management

Emotional Intelligence (EQ)

Organizational Development

Elevate your leadership skills with our comprehensive course on Leadership and Strategic Direction for Managers and Leaders. Explore diverse leadership theories, enhance emotional intelligence, and gain practical insights into talent management, conflict resolution, and negotiation strategies. Develop the essential competencies for effective leadership in today's dynamic business landscape. Enroll now for a transformative learning experience.

Leadership And Strategic Direction For Managers And Leaders

General Admission

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

Train The Trainer Course

First Line Management Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

DevOps

Design & Technology Courses (DT)

Institute of Training & Occupational Learning (ITOL)

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Business Leadership

Women In Leadership

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants Will Learn :</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adaptive Solutions for Employee Retention</li><li fr-original-style="" style="box-sizing: border-box;">Leadership as a Tool for Retention</li><li fr-original-style="" style="box-sizing: border-box;">Fiercely Competitive: How to Attract the Best Talent Out There with DEI</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Program Details</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Digitally delivered</li><li fr-original-style="" style="box-sizing: border-box;">Optimised for tailored audiences</li><li fr-original-style="" style="box-sizing: border-box;">Built for groups of 20+</li><li fr-original-style="" style="box-sizing: border-box;">Led by experienced and certified professionals</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in bite-sized, 1- hour sessions</li><li fr-original-style="" style="box-sizing: border-box;">Specialised to address issues around inclusivity and equity in the industry</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investment Fee: &pound;50,000</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">25 participants max per 12-week cohort</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TRAINING FORMAT :</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">12 - Week Cohorts</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in 1-hour sessions</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Virtually Facilitated Sessions</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contents</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 1 : Why Employees Leave</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 2 : Top 3 Reasons and Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 3 : Leadership and Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 4 : Adaptive Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 5 : Modern Leadership Theories and Practices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 6 : Situational Leadership and Behavioral Style Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 7 : Characteristics of Optimal Leaders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 8 : DEI, the Gender Gap, and Cultural Diversity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 9 : DEI and Gender Gap Resolution as Strategic Advantages</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 10 : Supervisor and Management Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 12 : Work Flexibility and Remote Work Integrations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/38ac3949-f2a7-4450-a6c3-ed8b461337e2/fd52fc9f-9597-4a8c-a4e8-6cc0593a01e7/original.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Netwomen HR &amp; DEI Program One Pager UK</a></p>

Netwomen

Diversity & Inclusion

Human Resources & DEI Program

Investment Fee


To ensure smooth and effective operations in care settings, it is crucial to have competent leaders who can implement and oversee tasks. While management and leadership skills are essential for high-level positions in any industry, adult care demands a special level of sensitivity and safeguarding.
Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments.
The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.
In addition to enhancing your skill set, our Level 5 Diploma in Leadership and Management for Adult Care opens doors for career progression in the sector. Whether it's safeguarding, supervision, governance, or communication, this course equips you with everything you need to thrive in a management role within the adult care sector.
Our online Level 5 Diploma in Leadership and Management for Adult Care is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual, it is also a (RQF) and is listed on the Register of Regulated Qualifications, ensuring that you receive high-quality education throughout your studies.
Bonus Content:
Our course has been informed by former Care Quality Commission (CQC) inspectors. As a result, we have modules covering the following:
CQC’s new single assessment framework
How to prepare for your CQC Registered Manager Interview
How to prepare for a CQC Inspection
These additional short modules will give you skills and competencies that will put you in the best position to deliver care and manage a care setting to the highest standard.
Advance Your Career:
Education plays a crucial role in unlocking new opportunities for career progression, especially in leadership and management roles. This Level 5 Diploma serves as a steppingstone to promotions and new positions. It can support your application for various roles, including:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
CQC Inspector
Study at Your Own Pace:
Unlike traditional classroom learning, our online course allows you the freedom to study at a pace that suits your lifestyle. You can balance your existing commitments without neglecting your routine, making it ideal for those who work full-time.
Qualification Features:
Assessment by a fully qualified and competent Assessor
Access to learning platform and resources
Portfolio-building
Ongoing learner support
Ongoing tutor support
Internal and external quality assurance
External certification upon completion
Printed Hard-copy and Electronic Diploma Certificate accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
How the course is delivered:
The qualification is delivered through online learning materials, reading material, videos, audio, email support from tutors, telephone support, and other necessary resources. Knowledge and understanding are assessed through written questions and answers, while competence and practical skills are assessed through various methods, including work-products evidence, personal statements, reflective accounts, case studies, and professional discussions.
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) is the recognised qualification for Registered Managers approved by CQC and Skills For Care. It is intended for individuals with management responsibility in various care settings for adults, such as residential care homes, nursing homes, domiciliary care agencies, hospitals, and more.
Qualification Details:
Qualification Name: Level 5 Diploma in Leadership and Management for Adult Care (RQF)
Awarding Body: Accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Qualification Number: 610/0955/6
Assessment Method: Portfolio of evidence with support from an assessor
Guided Learning Hours (GLH): 692 hours
Estimated Completion Time: 12 months
Maximum Completion Time: 24 months
Type of Study: Part-time distance learning
Learner Studies: Self-paced with tutor support
Work Requirements: Learner must be working or working towards a senior care job role or work placement in England
Age Entry Requirements: 19 years and over, no maximum age
Qualification Requirements: No formal previous qualification required
Course Description:
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) covers all the knowledge and skills required for managers in care settings regulated by CQC in England. It is designed for those who manage care and support services within the adult care sector in England. It is important to note that learners must live and work in England to pursue this qualification.
Usual Job Roles:
Directors
Nominated persons
Area Managers
Quality Assurance and Compliance Managers
Managers
Deputy managers
Seniors
Assistant managers
Similar job roles
Study at Your Own Pace:
Unlike traditional classroom learning, our online course allows you the freedom to study at a pace that suits your lifestyle. You can balance your existing commitments without neglecting your routine, making it ideal for those who work full-time.
Study Programme Content:
To complete the Level 5 Diploma in Leadership and Management for Adult Care (RQF), learners must complete a minimum of 80 credits, including mandatory and optional units. The qualification is delivered through online learning materials, email support from tutors, telephone support, and other necessary resources. Knowledge and understanding are assessed through written questions and answers, while competence and practical skills are assessed through various methods, including work-products evidence, personal statements, reflective accounts, case studies, and professional discussions.
Course Duration:
The normal duration to complete the qualification is between 12 months.
Quality Assurance:
Each learner's portfolio of evidence is quality-assured twice by the Internal Quality Assurer (IQA) and the External Quality Assurer (EQA) for final sign-off and certification by the Training Qualifications UK (TQUK) and regulated by Ofqual.
Certificates:
Upon full completion of the qualification, learners will receive Printed Hard-copy and Electronic Diploma Certificate accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Why Choose Courses from Sirius:
Our courses are designed to be accessible to anyone, regardless of their ability or devices they own. We provide a secure online Learning Management System. Learners can easily navigate through the learning materials, complete assessments, and obtain completion certificates. Our courses include dedicated support from assessors and tutors. Assessments are promptly marked, and guidance provided.
Modules: 
Unit 1: Leadership and Management in Adult Care
Unit 2: Governance and Regulatory Processes in Adult Care
Unit 3: Effective Decision-Making in Adult Care
Unit 4: Business and Resource Management for Adult Care
Unit 5: Team Leadership within Adult Care
Unit 6: Team Leading and Development for Adult Care
Unit 7: Supervising Others in Adult Care
Unit 8: Safeguarding in Adult Care
Unit 9: Understand Mental Capacity for Adult Care
Unit 10: Work in Partnerships in Adult Care
Unit 11: Manage Comments and Complaints in Adult Care
Unit 12: Leading the Vision in Adult Care
Unit 13: Continuous Improvement and Change in Adult Care
Unit 14: Effective Communication in Adult Care
Unit 15: Handling Information in Adult Care
Unit 16: Leading Person-Centred Practice in Adult Care
Unit 17: Health and Wellbeing in Adult Care
Unit 18: Importance of Equality, Diversity, Inclusion and Human Rights in Adult Care
Unit 19: Health and Safety in Adult Care
Unit 20: Continuous Development in Adult Care
Unit 21: Importance of Personal Well-being in Adult Care
Additional Units
Lead and Manage End of Life Care Services
Lead and Manage Infection Prevention and Control Within the Work Setting
Explore Models of Disability
Lead and Manage Practice in Dementia Care
You might be someone who wants to progress their carer into a managerial role. Or you might be someone who is currently starting their own social care business and require the level 5 diploma to support your registered manager/nominated individual application and registration. This Level 5 Diploma serves as a steppingstone to promotions and new positions. It can support your application for various roles, including:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
CQC Inspector
Requirements:
To pursue this qualification, learners must live and work in England and have access to a computer/laptop/tablet with internet access. They should be employed in a suitable role within the health and social care, preferably in a management or supervisory position. A minimum Level 2 in literacy and numeracy is advised, and English reading ability is required.
Career Path:
Completing this qualification qualifies individuals to manage care or health facilities and attain Registered Manager status with the CQC. It also opens doors to progress further as Regional/Operations Managers or even as care business owners:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
Area Manager
Quality Assurance Manager
CQC Inspector

Sirius Group Training

Adult Leadership & Management (ALM)

General Manager

Health Service Manager

Health & Social Care

Social Care

Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments. The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.

Level 5 Diploma In Leadership and Management for Adult Care (RQF)

<h4>Overview</h4>
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							</p><p>This course is a rare opportunity to acquire important leadership skills and use those newfound skills to gain the respect of co-workers and those you supervise. It's filled with insights into the special and often-overlooked talents women leaders can bring to the table and cutting-edge tactics successful women leaders are using right now to make things happen in their organizations.</p>
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GBA Corporate

LEADERSHIP AND MANAGEMENT SKILLS IN WOMEN

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