Harpenden

<p>This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan.</p><p>If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan.</p>This programme will help participants:<ul><li>Discover opportunities - through a deeper understanding of the customer's business</li><li>Develop partnership - through a better 'value proposition' for the customer</li><li>Increase repeat business - based on higher customer satisfaction</li><li>Improve synergy - by getting everyone to 'sing from the same hymn sheet'</li><li>Develop a collaborative account plan - validated by the customer and their own management</li><li>Secure resources - management <em>will</em> align resources to execute <em>soundly based</em> account plans</li><li>Win an increased share of 'customer wallet' - through systematic account development</li></ul><section>
                    <h3>1 The six principles of strategic account development</h3><ul><li>Introduction to the PROFIT account development model:<ul><li>- Performance</li><li>- Relationships</li><li>- Objectives and goals</li><li>- Feedback</li><li>- Integration</li><li>- Teamwork</li></ul></li><li>Practical account development strategies: overview and case studies</li></ul> <h3>2 Performance</h3><ul><li>Use practical tools to help you manage and measure account performance and success</li><li>Design and build a monthly account dashboard for all sizes of account</li><li>Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools</li><li>Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible</li></ul> <h3>3 Relationships</h3><ul><li>How to build and manage key relationships within an account</li><li>Qualifying and managing key influencers accurately</li><li>Producing a 'relationship matrix' for each account quickly and easily</li><li>Approaching and developing new contacts strategically</li><li>Tools and techniques for successful tracking of contacts and call-backs</li><li>Developing a coach or advocate in every customer organisation pro-actively</li></ul> <h3>4 Objectives and goals</h3><ul><li>Where are you now? - how to establish your competitive position within an account</li><li>Know how to set, monitor and track key objectives for accounts over the short, medium and long term</li><li>Selling against the competition - developing both long- and short-term sales strategies</li></ul> <h3>5 Feedback - building loyal and satisfied customers</h3><ul><li>The correct way to manage customer expectations and create listening loops within an account</li><li>How to monitor and track your customer's perception and satisfaction with your organisation</li><li>Building a personalised satisfaction matrix for each account</li><li>Customer review meetings - best practice in building loyalty by regular joint planning events</li><li>Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude</li></ul> <h3>6 Integration</h3><ul><li>How to integrate your products or solutions with the customer's business needs and processes</li><li>Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor</li><li>Developing a loyalty strategy for key accounts or groups of smaller accounts</li><li>Getting your message and strategy across to C-level contacts</li></ul> <h3>7 Teamwork</h3><ul><li>Working with others to achieve your account goals</li><li>Gaining internal commitment from your organisation</li><li>Managing and working with a virtual team</li><li>Creating cross-departmental communication loops</li></ul> <h3>8 Putting it all together</h3><ul><li>Personal account reviews</li><li>Personal learning summary and action plans</li></ul> 


                </section>

The In House Training Company

Account Manager

ACCA Strategic Business Leader (SBL)

Coaching & Consulting Business

Account Management

Business Development

Sales Management

Key account management (In-House)

<p>Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave.</p>Upon completion of this course participants will be able to:<ul><li>Gain an insight into the purpose and functions of the unconscious mind</li><li>Develop flexibility to increase their for behaviours in different circumstances</li><li>Appreciate how different people experience the world</li><li>Create and set effective goals and direction</li><li>Understand the NLP Model of Communication</li><li>Adapt their communication style to maximise effectiveness</li><li>Influence and persuade others by connecting with people</li><li>Understand how empowerment can make life easier</li><li>Appreciate how creativity works</li><li>Learn creativity techniques to tap into the power of the team</li></ul><section>
                    <h3>1 Self-awareness</h3><ul><li>Autopilot - your unconscious mind</li><li>Developing flexibility</li><li>How identify, values &amp; beliefs shape our behaviour</li><li>Models of the world</li></ul> <h3>2 Creating direction</h3><ul><li>Describing present and desired state</li><li>Designing your direction</li><li>Making it happen</li><li>Self-mastery</li></ul> <h3>3 Communication</h3><ul><li>The NLP Model of Communication</li><li>Insights to the way people think</li><li>Understanding representation systems</li><li>Reframing the way people think about negative experiences</li><li>Using metaphor</li></ul> <h3>4 Influence and persuasion</h3><ul><li>Building trust</li><li>Connecting with people</li><li>Purpose intention and outcomes</li><li>The difference empowerment makes</li></ul> <h3>5 Creativity and innovation</h3><ul><li>Hindrances to creativity and innovation</li><li>Your natural state of creativity</li><li>Getting unblocked</li><li>Creativity techniques</li></ul> <h3>6 Action plan</h3><ul><li>Course summary and presentation of action plans</li></ul> 


                </section>

Learning & Development

Personal Development

Leadership Skills

Neuro-Linguistic Programming (NLP)

NLP Practitioner

Life Coach Training

Managing with NLP (In-House)

<p>The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance.</p>The five key objectives of this programme are to enable the participants to:<ul><li>Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects</li><li>Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business</li><li>Define the hallmarks and skills required to manage significant business projects or project portfolios</li><li>Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises</li><li>Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers</li></ul><section>
                    DAY ONE <h3>1 Introduction (Course sponsor)</h3><ul><li>A vision of future opportunities and challenges</li><li>The impact of project managers / leaders on future success</li></ul> <h3>2 The determinants of success</h3><ul><li>The contractor's perspective</li><li>The client's perspective</li><li>Success and failure: factors that determine the project outcome</li><li>The impact of the project manager</li></ul> <h3>3 Case study: Project Giotto</h3><ul><li>How successful was this project?</li><li>What were the primary factors that influenced the outcome?</li><li>How relevant are these factors to current projects?</li><li>Feedback and review</li></ul> <h3>4 Project team exercise</h3><ul><li>A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers</li><li>Review - what skills are required to be a 'world class' project manager?</li></ul> <h3>5 The role of the Project Manager</h3><ul><li>The role and skills of the 'world class' project manager</li><li>The three key dimensions of effective project leadership<ul><li>Managing influential stakeholders</li><li>Managing project performance</li><li>Managing the project team</li></ul></li><li>Project leadership skills appraisal <em>(individual review)</em></li></ul> DAY TWO <h3>6 Managing influential stakeholders</h3><ul><li>Project management and the art of leadership</li><li>Who are the influential stakeholders and how do they affect the project?</li><li>What we need to do / not do, to build successful working relationships</li></ul> <h3>7 Case study: Understanding the customer</h3><ul><li>What are the likely problems the project manager will encounter?</li><li>What should the project manager do to ensure an effective partnership?</li></ul> <h3>8 Managing project performance</h3><ul><li>Issues affecting commercial performance</li><li>Joining up the project life-cycle: getting performance from inception to closure</li><li>The roles of project manager, line manager and project sponsor</li></ul> <h3>9 Project team exercise: Making the promise / delivering the promise</h3><ul><li>An exercise demonstrating the commercial and team leadership skills needed by the project manager</li><li>Review - what must the project manager do to optimise project performance?</li></ul> <h3>10 Managing multi-functional project teams</h3><ul><li>The challenges of building effective, multi-functional project teams</li><li>Co-ordinating work across functional and organisational boundaries</li><li>Maintaining strategic focus and balancing priorities</li></ul> <h3>11 Making it happen</h3><ul><li>Individual action planning</li><li>Syndicate discussion</li></ul> <h3>12 Course review and transfer planning (Course sponsor present)</h3><ul><li>What will we do differently?</li><li>How will we make it happen?</li><li>Conclusion</li></ul> 


                </section>

Project Management Institute (PMI)

Project Leadership

Project Management Professional (PMP)

Project Management

Programme Manager

Project Manager

The professional project manager (In-House)

<p>The aim of this course is to provide an overview of the principles and practice for leading and managing a portfolio of smaller projects in a multi-project / multi-task environment. It presents a range of practical methods and techniques relevant to the smaller project scenario, using exercises and case studies to show how these can be applied.</p><p>The scope of the programme includes:</p><p>The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles.</p>The principal training objectives for this programme are to:<ul><li>Explain and demonstrate the key principles of successful project management</li><li>Demonstrate a range of useful project management tools and techniques</li><li>Define the role, and help participants understand the skills required by, the project leader</li><li>Provide a structured framework to help participants manage multiple projects</li><li>Identify opportunities to improve project management within the organisation</li></ul><section>
                    DAY ONE <h3>1 Introduction (Course sponsor)</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Managing smaller projects</h3><ul><li>Projects and project management</li><li>Lessons from past projects; the essential requirements for success</li><li>Differences between projects; characteristic project life cycles</li><li>Key issues and challenges of smaller projects</li><li>The multi-project world; project portfolio management</li></ul> <h3>3 Project exercise</h3><ul><li><em>Syndicate teams plan and manage a small project</em></li><li><em>Review of the project exercise: What are the keys to successful management of small projects?</em></li></ul> <h3>4 Setting up the project</h3><ul><li>Getting organised</li><li>Managing the definition process</li><li>Identifying and managing project stakeholders</li><li>Working with the customer to define the scope and agree deliverables</li></ul> <h3>5 Case study 1</h3><ul><li>Defining the project scope and deliverables</li><li>Syndicate teams define the scope and deliverables for a typical project</li></ul> <h3>6 Project planning</h3><ul><li>The importance and cost benefit of effective planning</li><li>Planning the plan; deciding how detailed a plan to create</li><li>Packaging the work and estimating timescales and costs</li><li>Developing project / resource schedules; setting milestones for control v</li><li>Identifying and managing critical path activities</li></ul> <h3>7 Case study 2</h3><ul><li>Creating the project plan</li><li>Syndicate teams develop and analyse the project plan</li></ul> DAY TWO <h3>8 Managing project risks</h3><ul><li>Identifying risks to the project outcome, timescale and cost</li><li>Evaluating risks and adopting an appropriate risk strategy</li><li>Defining risk ownership; keeping a simple risk log</li><li>Keeping risk management up to date; staying pro-active</li><li>Integrating planning and risk management</li></ul> <h3>9 Project control</h3><ul><li>Managing change, minimising scope creep</li><li>Selecting the data needed to provide early warning of problems</li><li>Monitoring performance easily with 'S' curves and slip charts</li><li>Using trend forecasting to assess true project status</li><li>Running project review meetings</li></ul> <h3>10 Managing a multi-project portfolio</h3><ul><li>Understanding the world of multiple projects</li><li>Establishing ownership of project / programme management</li><li>Classifying projects and creating the 'master schedule'</li><li>Defining and applying project lifecycle management</li><li>Resource management: essential pre-requisites and mechanisms</li><li>Project prioritisation criteria and techniques; pain / gain analysis</li></ul> <h3>11 Managing the multi-project team</h3><ul><li>Characteristics of small project teams / part-time team membership</li><li>Clarifying line and project management responsibilities</li><li>Implementing effective manpower planning</li><li>Establishing professional working practices in the team</li><li>Developing project management competences in the team</li><li>Establishing team roles and integrating team members</li></ul> <h3>12 Course review and transfer planning (Course sponsor present)</h3><ul><li>Identify actions to be implemented individually</li><li>Identify corporate opportunities for improving project management</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Professional Skills Course (PSC)

PRINCE2

Management Skills

Successfully managing smaller projects (In-House)

<p>This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management.</p><p>This is an assessed programme, leading to the International Association for Contracts &amp; Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification.</p>The programme addresses 31 different subject areas, across the five stages of the contracting process.<p>By the end of the course the participants will be able, among other things, to:</p><ul><li>Develop robust contract plans, including scope of work and award strategies</li><li>Conduct effective contracting activities, including ITT, RFP, negotiated outcomes</li><li>Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes</li><li>Set up and maintain contract management systems</li><li>Take a proactive approach to managing contracts</li><li>Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates</li><li>Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance</li><li>Understand the approvals process and how to develop and present robust propositions</li><li>Make appropriate use of best practice contract management tools, techniques and templates</li></ul><section>
                    <h3>DAY ONE</h3> <h3>1 Introductions</h3><ul><li>Aims</li><li>Objectives</li><li>Plan for the day</li></ul> <h3>2 Commercial context</h3><ul><li>Explaining the contracting context</li><li>Define the key objective</li><li>The importance of contact management</li><li>Impact upon the business</li></ul> <h3>3 Stakeholders</h3><ul><li>How to undertake stakeholder mapping and analysis</li><li>Shared vision concept,</li><li>How to engage with HSE, Finance, Operations</li></ul> <h3>4 Roles and responsibilities</h3><ul><li>Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc</li></ul> <h3>5 Initiating the contract cycle</h3><ul><li>Overview of the contracting cycle</li><li>Requirement to tender</li><li>Methods</li><li>Rationale and exceptions</li></ul> <h3>6 Specifications</h3><ul><li>Developing robust scope of works</li><li>Use of performance specifications</li><li>Output based SOW</li></ul> <h3>7 Strategy and award criteria</h3><ul><li>Developing a robust contract strategy</li><li>Award submissions/criteria</li></ul> <h3>8 Managing the tender process</h3><ul><li>Review the pre-qualification process</li><li>Vendor registration rules and processes</li><li>Creation of bidder lists</li><li>Evaluation, short listing, and how to use of the 10CsÂ© model template and app</li></ul> <h3>9 Types of contract</h3><ul><li>Classify the different types of contracts</li><li>Call-offs</li><li>Framework agreement</li><li>Price agreements</li><li>Supply agreements</li></ul> <h3>10 The contract I: price</h3><ul><li>Understanding contract terms</li><li>Methods of compensation</li><li>Lump sum, unit price, cost plus, time and materials, alternative methods</li><li>Cost plus a fee, target cost, gain share contracts</li><li>Advanced payments</li><li>Price escalation clauses</li></ul>  <h3>DAY TWO</h3> <h3>11 Risk</h3><ul><li>How to manage risks</li><li>Risk classification</li><li>Mitigation of contractual risks</li></ul> <h3>12 Contractor relationship management session</h3><ul><li>Effectively managing relationships with contractors,</li><li>Types of relationships</li><li>Driving forces?</li><li>Link between type of contract and style of relationship</li></ul> <h3>13 Disputes</h3><ul><li>Dealing with disputes</li><li>Conflict resolution</li><li>Negotiation</li><li>Mediation</li><li>Arbitration</li></ul> <h3>14 Contract management</h3><ul><li>Measuring and improving contract performance</li><li>Using KPIs and SLAs</li><li>Benchmarking</li><li>Cost controls</li></ul> <h3>15 The contract II: terms and conditions</h3><ul><li>Contract terms and conditions</li><li>Legal aspects</li><li>Drafting special terms</li></ul> <h3>16 Managing claims and variations</h3><ul><li>How to manage contract and works variations orders</li><li>Identifying the causes of variations</li><li>Contractor claims process</li></ul> <h3>17 Completion</h3><ul><li>Contract close-out process</li><li>Acceptance/completion</li><li>Capture the learning/HSE</li><li>Final payments, evaluation of performance</li></ul> <h3>18 Close</h3><ul><li>Review</li><li>Final assessment</li></ul> 


                </section>

Commercial Manager

Construction Management

Construction Design & Management (CDM)

Contract Management

Commercial & Contract Management Certification Program (CCM)

Trainers Course

Contract management for practitioners (In-House)

<p>A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance.</p>Depending on the course modules selected, this programme will give participants:<ul><li>Increased awareness of relevant environmental issues</li><li>A greater understanding of, and commitment to, the organisation's environmental management programme</li><li>Preparation for any responsibilities they may have under an Environmental Management System</li><li>Further benefits according to options chosen</li></ul><section>
                    <h3>1 Environmental awareness</h3><ul><li>Definition of 'the environment'</li><li>Key environmental issues<ul><li>Global warming</li><li>Ozone depletion</li><li>Acid rain</li><li>Air quality</li><li>Water pollution</li><li>Contaminated land</li><li>Land take and green belt shrinkage</li><li>Resource usage</li><li>Habitat destruction and species extinctions.</li></ul></li><li>Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made.</li></ul> <h3>2 Environmental legislation</h3><ul><li>Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation.</li><li>Legislation of particular relevance to your organisation - how it affects the operations of your organisation</li><li>Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects</li><li>Consequences of breaching legislation</li></ul> <h3>3 Environmental management systems</h3><ul><li>Overview of what an environmental management system is<ul><li>How is an Environmental Management System (EMS) designed and put together?</li><li>Key elements (emphasising Plan - Do - Check - Review cycle)</li><li>The need to continually improve</li></ul></li><li>Pros and cons<ul><li>Reasons for having an EMS</li><li>Benefits of an EMS</li><li>Consequences of not managing the environment</li><li>Costs of installing an EMS</li></ul></li><li>Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisation<ul><li>Overview of your organisation's EMS</li><li>How it was set up / is being developed / operates</li><li>Who is responsible for it</li><li>Key parts of system (eg, environmental policy, objectives and targets) identified and discussed</li><li>EMS documentation - what and where it is.</li></ul></li><li>Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad'</li></ul> <h3>4 Environmental consequences</h3><ul><li>Define what an environmental impact is and discuss how they are determined, with reference to the EMS</li><li>Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment</li><li>Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation.</li><li>Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop.</li></ul> <h3>5 Protected species, nature conservation and invasive weeds</h3><ul><li>Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues</li><li>Ecological issues - ecological legislation, significant species, hedgerows</li><li>Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance</li><li>Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits</li><li>Identification and management of invasive weeds - including legal position regarding management</li></ul> <h3>6 Chemicals and fuels handling and storage</h3><ul><li>How health and safety management is closely linked to environmental management of materials</li><li>Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials</li><li>Materials storage - what are the considerations for storing materials, covering:<ul><li>Labels: what are the different types and what do they tell us?</li><li>Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)</li><li>Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)</li><li>COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments</li></ul></li><li>Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices</li><li>Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation</li></ul> <h3>7 On-site control measures</h3><ul><li>Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise</li><li>Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage</li><li>Identification and management of contaminated land and relevant legislation</li><li>Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues</li></ul> <h3>8 Waste management</h3><ul><li>Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc</li><li>Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes)</li><li>Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance</li><li>Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste.</li><li>Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select</li><li>Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques</li><li>Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of</li></ul> <h3>9 Auditing</h3><ul><li>Requirements for environmental auditing of operations</li><li>Auditing the EMS</li><li>Types of internal and external audits</li><li>Requirements EMS standards (ISO 14001 and EMAS)</li><li>Carrying out internal audits and being prepared for external audits</li><li>Workshop options:<ul><li>Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg,<br />waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.</li><li>Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations.</li></ul></li></ul> <h3>10 Incident response</h3><ul><li>What should you do when an incident does happen?</li><li>What should be in a spill kit?</li><li>When should you call in the experts?</li><li>When should you inform the Environment Agency or Environmental Health Officer?</li><li>Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident</li></ul> <h3>11 Monitoring and reporting</h3><ul><li>Environmental monitoring programmes and procedures</li><li>Monitoring and reporting as control measures for environmental consequences</li><li>Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting</li></ul> 


                </section>

Environmental Psychology

Environmental Management System

Environmental Project Management

Environmental Awareness

Environmental & Social Framework (ESF)

Environmental Impact Assessment

Environmental awareness and management (In-House)

<p>R&amp;D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments.</p><p>In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&amp;D. Whilst R&amp;D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&amp;D continues to flourish.</p><section>
                    MODULE 1: Creating the foundations for success <ul><li>Off-line video tutorials and exercises</li><li>Total time ~ 1 - 1.5 hours</li></ul> 	<i></i><h3>Video 1: Making the most of project management in R&amp;D</h3><ul><li>Characterising R&amp;D projects</li><li>Applying project management to R&amp;D work</li><li>Exploiting the potential of project management in R&amp;D</li></ul> 	<i></i><h3>Video 2: Promoting success in R&amp;D project management</h3><ul><li>Modelling successful project management</li><li>Evaluating performance and promoting success</li><li>The role and skills of the project manager/leader</li></ul> MODULE 2: Initiating and defining R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Selecting and initiating projects</h3><ul><li>Recognising worthwhile opportunities; initiating projects</li><li>Identifying stakeholders and their goals</li><li>Characterising and engaging stakeholders</li></ul> <h3>Session 2: Defining goals and agreeing deliverables</h3><ul><li>Establishing the full scope of the project</li><li>Clarifying and prioritising project deliverables</li><li>Defining and agreeing deliverable specifications</li></ul> MODULE 3: Planning R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Identifying and organising activities</h3><ul><li>Creating effective plans; avoiding planning pitfalls</li><li>Identifying tasks and assigning responsibilities</li><li>Sequencing tasks and estimating durations</li></ul> <h3>Session 2: Developing the timeline and resource plan</h3><ul><li>Identifying the 'critical path'; creating a resource plan</li><li>Dealing with estimating uncertainty</li><li>Accelerating the programme</li></ul> MODULE 4: Leadership and teamwork in R&amp;D projects <ul><li><strong>Off-line </strong>video tutorials and exercises</li><li>Total time ~ 1 - 1.5 hours</li></ul> 	<i></i><h3>Video 1: Working effectively in project teams</h3><ul><li>Building teamwork in contemporary organisations</li><li>Recognising each other's skills; building synergy</li><li>Building good working relationships; handling conflict</li></ul> 	<i></i><h3>Video 2: The role of the R&amp;D project team leader</h3><ul><li>Building teamwork: the role of leadership</li><li>Creating an effective team culture</li><li>Delegating work and motivating team members</li></ul> MODULE 5: Managing uncertainty in R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Characterising uncertainty; identifying risks</h3><ul><li>Exploring uncertainty; applying risk management</li><li>Focusing the risk management process</li><li>Identifying and defining risk events</li></ul> <h3>Session 2: Managing and controlling risks to the project</h3><ul><li>Evaluating risk events</li><li>Selecting between risk strategies; setting contingencies</li><li>Updating and controlling exposure to risk</li></ul> MODULE 6: Implementing and controlling R&amp;D projects <ul><li>Live interactive sessions (via Zoom):</li><li>Session 1: 10:00 - 12:00</li><li>Session 2: 14:00 - 15:30</li></ul> <h3>Session 1: Initiating assignments and managing changes</h3><ul><li>Creating a pro-active implementation and control culture</li><li>Establishing effective implementation and control procedures</li><li>Assigning work and managing changes</li></ul> <h3>Session 2: Monitoring, managing and developing performance</h3><ul><li>Adopting meaningful monitoring techniques</li><li>Responding to problems; building performance</li><li>Managing and controlling multiple project assignments</li></ul> 


                </section>

Online Course Marketing

Online Course Creation

Manager Training

R&D project management (In-House)

<p>The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate.</p>This programme will help the participants to:<ul><li>Identify and engage with stakeholders</li><li>Use tools for requirements gathering and scope management</li><li>Produce better estimates using a range of techniques</li><li>Develop more reliable schedules</li><li>Effectively manage delivery</li></ul><section>
                    DAY ONE <h3>1 Introduction</h3><ul><li>Overview of the programme</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Stakeholder management</h3><ul><li>Using PESTLE to aid stakeholder identification</li><li>Stakeholder mapping</li><li>The Salience model</li><li>Stakeholder engagement grid</li></ul> <h3>3 Requirements management</h3><ul><li>Using prototypes and models to elucidate requirements</li><li>Prioritising techniques</li><li>Roadmaps</li><li>Requirements traceability</li></ul> <h3>4 Scope management</h3><ul><li>Work breakdown structures</li><li>Responsibility assignment matrix</li></ul> <h3>5 Delivery approaches</h3><ul><li>Sequential</li><li>Agile</li></ul> <h3>6 Estimating</h3><ul><li>Comparative estimating</li><li>Parametric</li><li>Bottom-up</li><li>Three-point estimating</li><li>Delphi and Planning Poker</li><li>Creating realistic budgets</li></ul> DAY TWO <h3>7 Scheduling</h3><ul><li>Critical path analysis</li><li>Smoothing and levelling</li><li>Timeboxing</li><li>Team boards</li><li>Monte Carlo simulations</li><li>Probability of completion</li></ul> <h3>8 People management</h3><ul><li>Situational Leadership</li><li>The Tuckman model</li><li>Negotiation</li><li>Conflict management</li><li>Belbin</li></ul> <h3>9 Monitoring and control</h3><ul><li>Earned value management</li></ul> <h3>10 Course review and action planning</h3><ul><li>Identify actions to be implemented individually</li><li>Conclusion</li></ul><p> </p><p><em>PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.</em></p> 


                </section>

PMI PMBOK

Project Management Qualification (PMQ)

Google Project Management

The project management toolkit (In-House)

<p>This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors.</p>At the end of the programme, participants will:<ul><li>Understand the 6Cs approach to operations management</li><li>Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager</li><li>Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>What is Operations Management and where does it fit in?</li><li>What makes a successful Operations Manager?</li><li>Introducing the 6Cs of Operations Management</li></ul> <h3>2 Context</h3><ul><li>Link to business strategy</li><li>Making a year plan</li><li>Performance measurement</li></ul> <h3>3 Controls</h3><ul><li>Governance</li><li>Reputational controls</li><li>Costs and budgets</li><li>Quality</li><li>Operational</li></ul> <h3>4 Customers</h3><ul><li>Internal</li><li>External</li><li>Stakeholder management</li></ul> <h3>5 Communication</h3><ul><li>Planning</li><li>Meetings</li><li>Reporting</li><li>Emails</li><li>Notices</li><li>Networking</li><li>Walking the talk</li></ul> <h3>6 Care</h3><ul><li>People</li><li>Safety, Health, Environment &amp; Security</li><li>Assets</li></ul> <h3>7 Continuous improvement</h3><ul><li>Process</li><li>Product</li><li>Proactivity</li><li>Link to KPIs and Year Plan</li></ul> <h3>8 Putting it all together</h3><ul><li>Action planning for the first (or next) 100 days</li><li>Conclusions</li></ul> 


                </section>

Operations Management

Business Leadership

Operational Excellence

Lean Management

Institute of Leadership & Management (ILM)

Leadership in operations management (In-House)

<p>This programme provides an intensive, one-day overview of the key concepts and techniques of project management. The project management methods presented can be applied to a wide range of projects and the course emphasises both the task and the team-related aspects of project management.</p>The aims of the programme are to:<ul><li>Present the key concepts of project management</li><li>Provide a structured approach for managing projects</li><li>Demonstrate tools and techniques for planning and controlling project work</li><li>Enable participants to apply the techniques to their own projects</li></ul><p>At the end of the programme, participants will:</p><ul><li>Recognise the benefits of a structured approach to project work</li><li>Be able to apply a range of practical tools and techniques to improve their personal effectiveness in project work</li><li>Have a means of determining the status of current projects and know what actions are needed to ensure success</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Key concepts</h3><ul><li>The characteristics of projects and project work</li><li>The four key phases of a project</li><li>Essential lessons from past projects</li><li>Key success factors</li><li>Achieving success through the 'Team-Action Model'</li><li>Challenges of the multi-project situation</li></ul> <h3>3 Setting project goals</h3><ul><li>Understanding 'customer' requirements</li><li>Managing project stakeholders and gaining commitment</li><li>Using questioning skills to define goals and success criteria</li><li>Defining and documenting the scope of the project</li></ul> <h3>4 Project planning</h3><ul><li>Defining what has to be done</li><li>Creating a work breakdown</li><li>Agreeing roles and responsibilities for the work</li><li>Developing a programme using networks and bar charts</li><li>Estimating timescales, costs and resource requirements</li><li><em>Planning exercise: participants develop a project plan</em></li><li>Identifying and managing project risks</li><li>Using project planning software</li><li>Managing and updating the plan</li></ul> <h3>5 Project implementation and control</h3><ul><li>Creating a pro-active monitoring and control process</li><li>Techniques for monitoring progress</li><li>Using latest estimates</li><li>Managing project meetings</li><li>Resolving problems effectively</li><li>Managing multiple projects</li><li>Personal time management</li></ul> <h3>6 Course review and action planning</h3><ul><li>Identify actions</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Introduction to project management (In-House)

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

General Admission

Concession

Super Concession

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how smart property investors create Passive Income and Long-term Wealth through property.&nbsp; The key is the right Property Investment strategy, discover how to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create &pound;1,000s in recurring property income year after year</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Supercharge property profits, value and rent</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Secure financial freedom through property</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recycle your investment capital</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a portfolio with limited cash investment</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create property income without even needing a deposit</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ve been investing in property for over 30 years between us, and training people for over 10 years. &nbsp;Learn the tools, techniques and strategies that we use in today&#39;s market to convert Property into Pounds and make regular, recurring profits while building real long-term wealth. &nbsp;From using your hard-earned savings to buy the right property that builds the foundations of your portfolio and financial future to showing you innovative ways to start Investing in Property, even if you don&#39;t have loads of capital now. &nbsp;In this taster session, we&#39;ll focus on the key steps you need to follow to turn Property into Pounds.</p>

Property investment is a proven income and wealth generation tool. Ask anyone who's financially successful and they will own investment property.
But…I bet if you asked 5 people, you'd find at least one with a property horror story where it went completely wrong!
Learn the difference between making a smart property investment decision that turns Property into Pounds rather than getting lured into the wrong type of property deal that loses value, makes a loss and drags you down!
Discover our foolproof system based on over 30 years of combined experience to turn Property Into Pounds
Identify more valuable opportunities
Increase your property income
Reduce your risk
Make the most of your capital
Start with limited funds and build steadily
Do the right deal and 10X your profits
Learn to build a secure, sustainable property business, with tried and tested tools and techniques.
Join our free taster session to discover how you can turn Property into Pounds!





Property SQ2

Wealth Management

Property Investment

Real Estate Investing

Passive Income

Investment

Taster session. Passive income from Property. Professional Investor secrets to build a Property Portfolio, even if you're starting with little capital

Discover Property to Pounds

Webinar Seat

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

UI / UX Design

Professional Certificate in UI Design

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take your first steps into UX</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who needs to understand UX</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you&rsquo;ll benefit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to really understand UX, this UX design fundamentals course for you.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to truly grasp UX, over five engaging modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to UX design</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a comprehensive overview of the UX design process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">User research methods</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to gain deep insights into customer needs and behaviours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysis techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover how research gets translated into actionable insights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining the experience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore problem-solving techniques and design principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prototyping techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the different forms of prototyping and when to use them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">40-minute final exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get assessed on your knowledge through a final exam.</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Certificate in UX Design Fundamentals

Early Bird Price

<p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(62, 62, 62);">Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here</strong></span></a>).</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been <span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fully funded by the DfE for eligible schools</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and colleges</strong></span>. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 35, 35);">Working with an&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">expert trainer and a highly experienced Senior Mental Health Lead</strong></span>, who has&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">trained Senior Mental Health Leads in over 1000 schools and colleges nationwide</strong></span>, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.</p><ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;520+VAT per delegate.</strong>&nbsp;</span>(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">subsidised rate for additional delegates of &pound;390+VAT</strong></span>&nbsp;- please just email us if this is an offer you would like to take up.)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here.</strong></span></a></p></li></ul><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes for Senior Mental Health Leads</strong></a></span><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.</span></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

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