Name: Customer Facing Skills
Price: 1500 GBP
Availability: InStock

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Course Overview</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited byCity and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">&nbsp;TheSuicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide-safety as a first aid approach.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 1&nbsp;</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Introduction to: the day; programme; ourselves and suicide prevention&nbsp;</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Stigma, Survivors of bereavement by suicide and the Hidden Toll</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide thoughts and suicide behaviour</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Intention of behaviour Versus Outcome of behaviour</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Possible Causes of Suicidal thoughts</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 2</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide &ndash; the Ripple Effect</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Population-based approach to suicide prevention&nbsp;</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Partnership working</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Working with attitudes and values</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">&ldquo;I&rsquo;m so glad you told me&rdquo; - &nbsp;Audio visual&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 3</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Meeting the needs of a person who is thinking about suicide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide-Safety Guide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Step 1 &ndash; Recognising suicide and asking about suicide</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Step 2 &ndash; Understanding options&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Part 4</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><div fr-original-style="" style="box-sizing: border-box;">&nbsp;Step 3 &ndash; Safeguarding suicide</div></li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide-safety and self-care</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">The risk assessment approach</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Suicide and suicide gestures</li><li style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Future learning&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practisesession, mini lectures, group work and audio-visual presentations. This is ahighly interactive and emotionally engaging learning experience. </span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-training requirement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend?&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);">Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of &pound;85 per person. This involves completion of a written assignment.</span></p>

Changing Minds Training

This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive. 

Suicide First Aid

General Admission

<h2>Scrum Product Owner Exam Prep: In-House Training</h2>
<p>This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org</p>
<p>The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful.</p>
<p>The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves:</p>
<ul>
<li>Establishing a clear vision that engages the Development Team and stakeholders</li>
<li>Clearly expressing Product Backlog items</li>
<li>Ordering the items in the Product Backlog to best achieve the vision and goals</li>
<li>Ensuring that the Product Backlog is visible, transparent, and clear to all</li>
<li>Working with the Development Team throughout the project to create a product that fits the customer's need</li>
</ul><h3>What you will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Successfully prepare for the Scrum.org PSPO I exam</li>
<li>Identify the characteristics of a successful Product Owner</li>
<li>Create a powerful vision statement</li>
<li>Apply techniques to understand your customers and the market</li>
<li>Manage and engage stakeholders</li>
<li>Write effective user stories with acceptance criteria</li>
<li>Utilize techniques to visualize and prioritize the Product Backlog</li>
<li>Participate in the 5 Scrum events as the Product Owner</li>
<li>Understand the Product Owner's role in closing a Scrum project</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Workshop orientation</li><li>Exam prep preview</li></ul><h3>Fundamentals Recap</h3><ul><li>Agile Manifesto, values, and mindset</li><li>Product Owner characteristics</li><li>Good vs. great Product Owner</li></ul><h3>Product Ownership</h3><ul><li>Product ownership</li><li>Project vision</li><li>Understand your customers and market</li><li>Personas</li><li>Stakeholder management and engagement</li></ul><h3>The Product Backlog</h3><ul><li>User Stories and Acceptance Criteria</li><li>Preparing User Stories for a Sprint</li><li>The Product Backlog</li><li>Visualizing the Product Backlog</li><li>Product Backlog Prioritization</li><li>Technical Debt</li></ul><h3>Sprint Planning and Daily Standups</h3><ul><li>Sprint Planning</li><li>Planning Poker</li><li>Team Engagement</li><li>Daily Standups</li></ul><h3>Sprint Review, Retrospectives, and Closing</h3><ul><li>Sprint Reviews</li><li>Key Agile Patterns</li><li>Retrospectives</li><li>Closing the Project</li></ul>


                </section>

IIL Europe Ltd

Scrum Product Owner Exam Prep: In-House Training

<h2>Project Accounting and Finance Skills: In-House Training</h2>
 <p>Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management?</p>
 <p>Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value.</p>
 <p>Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Explain the aspects of classical corporate accounting and finance effects on managing projects</li>
 <li>Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement</li>
 <li>Analyze the financial aspects of managing projects</li>
 <li>Use earned value management as the basis for decision making throughout the project life</li>
 <li>Recognize the importance of the project manager's financial responsibilities</li>
 <li>Focus on what PMs do and <em>should be doing</em>, in support of accounting and finance</li>
 <li>Use financial information within a project environment to meet financial results</li>
 <li>Track and analyze the project's financial status and forecast with the goal of realizing benefits</li>
 <li>Generate work performance data to ensure a project's outcome aligns with financial metrics</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Accounting and Finance Terms and Concepts</li> <li>Accounting and Finance Essentials</li> <li>Financial Terms and Concepts</li> </ul> <h3>Projects as Financial Investments</h3> <ul> <li>Overview of 'Two Worlds'</li> <li>Project as Investments</li> </ul> <h3>Accounting and Finance World: Standards, Principles and Practices</h3> <ul> <li>Accounting and Finance Standards and Principles</li> <li>Accounting and Finance Practices</li> <li>Capital Budgeting</li> <li>Corporate Budgeting</li> </ul> <h3>Accounting and Finance World: Economic Project Selection Methods</h3> <ul> <li>Economic Project Selection Methods</li> <li>Economic Project Selection and the Business Case</li> </ul> <h3>Project Management World</h3> <ul> <li>Project Management and Financial Controls</li> <li>Project Management and Work Performance Data</li> <li>Project Management and Earned Value Management</li> <li>Project Management and Work Performance Reporting</li> </ul>


                </section>

Project Accounting and Finance Skills: In-House Training

Musselburgh

<h2 fr-original-style="" style="box-sizing: border-box;">The 2-day Indian Head Massage course will cover</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Indian Head Massage training course is very practical and no previous experience in massage is required. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the 2-day training course, I demonstrate the massage movements. After that, you will then get to practice with other students in the group. I break the learning down into small bite-size chunks before pulling it all together on the afternoon of the second day of training. I also focus on how to take care of yourself and how important it is to do this, particularly from a posture perspective so that you don&#39;t injure yourself.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You also receive the relaxing Indian Head Massage treatment from the other students in the group. A full treatment is massaging the head, neck, shoulders, back, and upper arms and finishing on the face with the client fully clothed and sitting on a chair.</p><h2 fr-original-style="" style="box-sizing: border-box;">After the 2-day Indian Head Massage Training</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition to attending the 2-day training, you will&nbsp;complete 10 case studies at home.&nbsp;You need to do at least&nbsp;two Indian head massage treatments for each client. After that, you will return approximately 8-<wbr fr-original-style="" style="box-sizing: border-box;">10 weeks later to carry out a practical exam. This requires you to do an Indian Head massage treatment on a client without referring to any notes. Carrying out case studies and returning to do a practical exam, builds up your confidence so that you can then feel confident in charging clients for your Indian Head Massage treatment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course has&nbsp;been accredited by the CMA (Complementary Medical Association).&nbsp;Upon successful completion, students receive a CMA (Complementary Medical Association) Certificate in Indian Head Massage.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Indian Head Massage treatments are popular at Staff Wellbeing days, Women groups, Charity events, and also at pampering parties as there is no need to bring a therapy couch. It is a popular treatment as the client remains seated and clothed. It can also be shortened to 20- 30 minutes which I provide details of as well as the 1-hour treatment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Geraldine McCullagh has 25+ years of experience as a Complementary Therapist and also a Complementary Therapist Trainer.</p>

The 2-day Indian Head Massage course will cover
This Indian Head Massage training course is very practical and no previous experience in massage is required. 
During the 2-day training course, I demonstrate the massage movements. After that, you will then get to practice with other students in the group. I break the learning down into small bite-size chunks before pulling it all together on the afternoon of the second day of training. I also focus on how to take care of yourself and how important it is to do this, particularly from a posture perspective so that you don't injure yourself.
You also receive the relaxing Indian Head Massage treatment from the other students in the group. A full treatment is massaging the head, neck, shoulders, back, and upper arms and finishing on the face with the client fully clothed and sitting on a chair.
After the 2-day Indian Head Massage Training
In addition to attending the 2-day training, you will complete 10 case studies at home. You need to do at least two Indian head massage treatments for each client. After that, you will return approximately 8-10 weeks later to carry out a practical exam. This requires you to do an Indian Head massage treatment on a client without referring to any notes. Carrying out case studies and returning to do a practical exam, builds up your confidence so that you can then feel confident in charging clients for your Indian Head Massage treatment.
The course has been accredited by the CMA (Complementary Medical Association). Upon successful completion, students receive a CMA (Complementary Medical Association) Certificate in Indian Head Massage.
Indian Head Massage treatments are popular at Staff Wellbeing days, Women groups, Charity events, and also at pampering parties as there is no need to bring a therapy couch. It is a popular treatment as the client remains seated and clothed. It can also be shortened to 20- 30 minutes which I provide details of as well as the 1-hour treatment.
Geraldine McCullagh has 25+ years of experience as a Complementary Therapist and also a Complementary Therapist Trainer.

ms geraldine mccullagh

Massage Therapy

Facial Massage

Complementary Therapy

Beauty Therapist

Indian Head Massage

2-day Certificate in Indian Head Massage near Edinburgh. This Indian Head Massage training course is very practical and no previous experience in massage is required.

2 Day Certificate in Indian Head Massage Course(7th&8th Sept) 

General admission

<h2>Risk Management for IT Projects: In-House Training</h2>
 <p>IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases.</p>
 <p>The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Describe the risk management process, using the <em>PMBOK® Guide</em>'s standard models and terminology</li>
 <li>Discuss the potential barriers to managing risk effectively in IT project organizations</li>
 <li>Develop an effective risk management plan for IT projects</li>
 <li>Identify project risks using IT-specific, practical tools</li>
 <li>Analyze individual risk events and overall project risk using IT-specific, practical approaches</li>
 <li>Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates</li>
 <li>Manage and control risk throughout the IT project life cycle</li>
 <li>Implement selected elements of IT project risk management on your next project</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Basic concepts and purpose</li> <li>Risk and project constraints</li> <li>Risk and corporate cultures</li> <li>Risk management and IT PLC standards</li> </ul> <h3>Plan Risk Management for IT Projects</h3> <ul> <li>Plan Risk management process</li> <li>Plan Risk management activities</li> </ul> <ul> <li>Design a standard template</li> <li>Assess the project-specific needs</li> <li>Tailor the template</li> <li>Produce a project-specific risk management plan</li> <li>Gain consensus and submit as part of overall project plan</li> <li>A risk management plan of IT projects</li> </ul> <h3>Identify Risks for IT Projects</h3> <ul> <li>Identify risk process overview</li> <li>Risk categories and examples</li> <li>Risk identification tools</li> <li>Risk events by project life-cycle phases</li> </ul> <h3>Perform Risk Analysis for IT Projects</h3> <ul> <li>Perform qualitative risk analysis overview</li> <li>Core qualitative tools for IT projects</li> <li>Auxiliary qualitative tools for cost and schedule estimates</li> <li>When to use quantitative analysis for IT projects</li> </ul> <h3>Plan Risk Response for IT Projects</h3> <ul> <li>Plan risk response overview</li> <li>Active risk response strategies for IT projects (Threat and Opportunity)</li> <li>Acceptance and contingency reserves</li> <li>Contingency planning for IT projects</li> <li>Plan risk responses for IT projects</li> </ul> <h3>Implement Risk Response for IT Projects</h3> <ul> <li>Implement Risk Responses</li> <li>Executing Risk Response Plans</li> <li>Techniques and Tools Used</li> <li>Continuous Risk Management</li> </ul> <h3>Monitor Risks for IT Projects</h3> <ul> <li>Monitor risks overview</li> <li>Monitor risks tips for IT projects</li> <li>Technical performance measurement systems</li> <li>Risk management implementation for IT projects</li> </ul>


                </section>

Risk Management for IT Projects: In-House Training

<h2>Introduction to Design Thinking: In-House Training</h2>
 <p>Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell.</p>
 <p>This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Explain the underlying principles and value of using Design Thinking for innovation</li>
 <li>Describe the basic concepts of the Stanford Model for Design Thinking</li>
 <li>Evaluate a set of basic Design Thinking techniques for application to your projects</li>
 <li>Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model</li>
 <li>Drive innovation through Design Thinking at some level in your work environment</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Problems and solutions</li> <li>The Design Thinking difference</li> <li>Design Thinking skills and abilities</li> <li>Design Thinking mindset</li> <li>Design Thinking frameworks</li> </ul> <h3>Stages of Design Thinking</h3> <ul> <li>Problems and solutions</li> <li>The Design Thinking difference</li> <li>Design Thinking skills and abilities</li> <li>Design Thinking mindset</li> <li>Design Thinking frameworks</li> </ul> <h3>General Practices</h3> <ul> <li>Team formation</li> <li>Visualization</li> <li>Improvisation</li> <li>Personalization</li> </ul> <h3>Empathize Practices</h3> <ul> <li>Overview of Empathize techniques</li> <li>Observation</li> <li>Engagement</li> <li>Interviews</li> </ul> <h3>Define Practices</h3> <ul> <li>Overview of Define practices</li> <li>Unpacking techniques</li> <li>Defining the customer techniques</li> <li>Integrating the Define experience</li> </ul> <h3>Ideate Practices</h3> <ul> <li>Overview of Ideate practices</li> <li>Reusable techniques for the Ideate stage</li> <li>New Ideate techniques to explore</li> </ul> <h3>Prototype &amp; Test Practices</h3> <ul> <li>Overview of Prototype practices</li> <li>Examples of prototypes</li> <li>Overview of Testing practices</li> <li>Forms of testing techniques</li> </ul> <h3>Adopt and Adapt Design Thinking</h3> <ul> <li>Overview of Design Thinking implementation</li> <li>Design Thinking implementation challenges</li> <li>Success in implementing Design Thinking</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Workshop summary</li> <li>Next steps: Personal Action Plans</li> </ul>


                </section>

Introduction to Design Thinking: In-House Training

Kuala Lumpur

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);">About this Training</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Carbonate sequences are extremely complex to characterize in terms of reservoir geometries and properties. Carbonate sequences are developed under the control not only of physical but also biological parameters and results in a variety of geometries that vary greatly in 3D. These intervals are also strongly affected by shallow to deep burial diagenetic process that modify the reservoir properties of the different facies and impact on the geometries and distribution of reservoir facies. Finally carbonate sequences are also often affected by fault and fracturing that strongly control the circulation of fluids within these sequences. Seismic can be often an excellent tool to map the different depositional settings and to understand the distribution, vertical and lateral variability of good reservoir intervals.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This course introduces to the complexity associated to carbonate sequences and the best way to characterize them using 2D and 3D seismic. Several case studies from around the world will be also shown. In each module various examples from around the world and from different tectonic settings and different carbonate depositional settings will be shown. Most of the modules will have also real case studies with 2D and 3D seismic to better explain and visualize the key concepts.</p></section><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn the carbonate depositional environment characterization</li><li fr-original-style="" style="box-sizing: border-box;">Explore the diagenesis and fracturing in carbonates</li><li fr-original-style="" style="box-sizing: border-box;">Improve seismic quality and impact on seismic interpretation</li><li fr-original-style="" style="box-sizing: border-box;">Recognize the differences and challenges in different tectonic settings</li><li fr-original-style="" style="box-sizing: border-box;">Know how to integrate all the data for a full picture of the reservoir</li><li fr-original-style="" style="box-sizing: border-box;">Master the prediction tool for seismic forward modelling in carbonates</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for those who are involved in carbonate projects during the exploration and/or appraisal and/or development stages at the regional or field scale.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Geoscientists</li><li fr-original-style="" style="box-sizing: border-box;">Geologists</li><li fr-original-style="" style="box-sizing: border-box;">Seismic Interpreters</li><li fr-original-style="" style="box-sizing: border-box;">Geophysicists</li><li fr-original-style="" style="box-sizing: border-box;">Reservoir engineers</li><li fr-original-style="" style="box-sizing: border-box;">Exploration and Production team</li><li fr-original-style="" style="box-sizing: border-box;">Petrophysicists</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert course leader is a seasoned Senior Technical Advisor with an extensive track record spanning over 25 years within the upstream oil and gas industry. His remarkable journey includes serving as the Technical Director for Delta Energy and occupying crucial technical roles at renowned organizations such as TOTAL S.A. and FINA E&amp;P. His career commenced with Arco British Ltd, where he embarked on his remarkable path in the field.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout his career, he has been at the forefront of multifaceted studies, contributing his expertise to every stage of the upstream process. This encompasses early exploration and basin assessment, comprehensive reservoir characterization, strategic planning and execution of seismic and drilling operations, prospect generation, initial production efforts, sophisticated reservoir modeling, and the re-evaluation of aging hydrocarbon fields and basins. His specialized focus lies in carbonates and fractured reservoirs, where his profound knowledge has been honed. His impactful projects have spanned across four continents, encompassing a diverse range of tectonic settings and sedimentary basins. Additionally, his commitment to knowledge sharing and professional development is evident through his facilitation of more than 60 technical training courses. These courses have benefitted over 950 professionals, equipping them with the tools and methodologies necessary for effective characterization of carbonate and fractured reservoirs.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/seismic-interpretation-in-carbonates-classroom-training/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

EnergyEdge - Training for a Sustainable Energy Future

Explore the complexities of seismic interpretation in carbonates through our dynamic classroom training course. Energyedge delivers cutting-edge instruction and valuable insights.

Seismic Interpretation in Carbonates

Team of 10, pp

Normal Fee, pp

Chesterfield

Derby

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This training session includes:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Terminology/language</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Gender/sexuality</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Allyship</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&middot;&nbsp;Unconscious bias</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;We can tailor the package to your specific organisation needs too!</p>

Derbyshire LGBT+

LGBT+ Inclusion Training

Edinburgh

<p style="color: rgba(4, 2, 21, 0.88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(4, 2, 21, 0.88);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for:</strong></p><p style="color: rgba(4, 2, 21, 0.88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(4, 2, 21, 0.88);">All those who want to work with energy healing for themselves and/or others&nbsp;</p><p style="color: rgba(4, 2, 21, 0.88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(4, 2, 21, 0.88);">All those who are already working with energy</p><p style="color: rgba(4, 2, 21, 0.88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(4, 2, 21, 0.88);">All those who want to connect more with nature</p><p style="color: rgba(2, 1, 16, 0.91); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(2, 1, 16, 0.91);"><b fr-original-style="" style="box-sizing: border-box;">Feathers</b>&nbsp;are the high vibrations from the spirit, the alignment to the sky. We think they are light and vulnerable but in the spiritual reality they are like a hammer, very strong.</p><p style="color: rgba(2, 1, 16, 0.91); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(2, 1, 16, 0.91);"><b fr-original-style="" style="box-sizing: border-box;">Stones</b>&nbsp;remind us about being grounded, they represent earth. Every stone radiates energy and they are electromagnetic and they are spiritual sponges, very gentle, fragile, even if we think they are hard.</p><p style="color: rgba(2, 1, 16, 0.91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(2, 1, 16, 0.91);">Feather Stone is a wonderful energy practice that can be used by anyone through the power of unconditional Love. You can become a channel to heal yourself and others through the use of natural elements and sound.&nbsp;</p><p style="color: rgba(2, 1, 16, 0.91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(2, 1, 16, 0.91);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This certified practitioner short course</strong> has been inspired by the spirits and created by Claudia Goncalves and Mark Halliday, founders of the Edinburgh Shamanic Centre. I am very honoured to have the opportunity to offer it to you as a tool of transformation.&nbsp;</p><p style="color: rgba(2, 1, 1, 0.96); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(2, 1, 1, 0.96);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEVEL 1</strong></p><p style="color: rgba(2, 1, 1, 0.96); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(2, 1, 1, 0.96);"><em fr-original-style="" style="box-sizing: border-box;">It requires &nbsp;a full non-residential week-end 10am-5pm each day . </em></p><p style="color: rgba(2, 1, 1, 0.96); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(2, 1, 1, 0.96);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEVEL 2</strong></em></p><p style="color: rgba(2, 1, 1, 0.96); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(2, 1, 1, 0.96);"><em fr-original-style="" style="box-sizing: border-box;">It is one full day only 10am-5pm </em></p><p style="color: rgba(2, 1, 1, 0.91); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgba(2, 1, 1, 0.91);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME LEVEL 1</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEVEL 1</strong><br fr-original-style="" style="box-sizing: border-box;">Topics of the course:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Preparing for the healing session</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Tuning with your own skills and talents and create your own unique way of healing: empowering yourself</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Structure of healing sessions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*The four stages of healing: release, cleansing, balance, restoraration</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Closing the sacred space&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Protecting yourself</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Working with animals, children, people with epilepsy, cancer or in hospital</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LEVEL 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sounds and voice</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Working with your Power Animals and Spirit Guides</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Opening and closing chakras for cleansing, spinning, balancing,</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Working with addictions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cutting cords</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Giada&#39;s Journey</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Creative explorer</span></strong><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">&nbsp;of the human well-being with twenty&nbsp;</span><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">years&rsquo; experience running events, workshops and retreats.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Co-author</strong>&nbsp;</span><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">of a non-profit book with other 33 Italian women&nbsp;</span><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">about their stories in different countries.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">She has been learning to heal herself supporting</span><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">a Holistic connection between mind, body and spirit.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">She has been studying and practicing&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Buddhist teachings,</span> <span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">meditation</span></strong><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;and the Five Tibetan Rites</strong> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Yoga</strong> in Nepal, India and Italy.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Approached the imaginal world and dreams with the psychologist&nbsp;</span><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Elio Occhipinti and a regressive hypnosis journey with the vision of the psychiatrist Brian Weiss.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Her studies and practice have helped her become:</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Shamanic Practitioner and Teacher</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">with the two years formal training at Anam Cara and one year in Wales</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Shamanic and Integral Yoga Teacher,&nbsp;</span></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Ikigai Coach,</span></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Forest Therapy Guide</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">qualified with Selene Calloni Williams</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">at the Imaginal Academy and part of the Italian-Swiss Association for Counselling and Coaching, Aiscon.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Professional Esoteric Numerologist</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">graduated at The Connaissance School of Numerology</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Corporate Mental Health Coach</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">achieved with WeFocus</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Founder of Drink In Art</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">exhibitions of local artists in private flats</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Founder of Invisible Caims</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">creative and spiritual workshops, classes and therapies</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">Founder of the Art and Spirituality Centre</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="_04xlpA direction-ltr align-center para-style-body"><span fr-original-style="" fr-original-class="JsGRdQ" style="box-sizing: border-box;">centre for creativity and well-being in Edinburgh</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Disclaimer&nbsp;</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By booking any event or 1-1 session -online or &nbsp;any other venues &ndash; with us, you release Giada Gaslini, Invisible Caims, Art and Spirituality and any business partners working with for the event &nbsp;from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, &nbsp;theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. &nbsp;When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">All contracts subject to and governed by the law according to my current insurance.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Added element of the disclaimer</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If the class happens &nbsp;in any venue and you are causing any damage to the property, you are taking responsibility of your actions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. &nbsp;Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.&nbsp;</p>

School of Shamanism

FEATHER STONE TRAINING level 1

2 days of training with certificate upon completion of some homeworks

LEVEL 1 High/medium income

LEVEL 1 Low income

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

ISO 9001:2015 Lead Auditor (CQI and IRCA Certified)

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

Glasgow

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1: Providing a positive customer experience in the exercise environment</span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2: Lifestyle Management and Health Awareness</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3: Applied Anatomy and Physiology</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4: Principles of Planning and Delivering Group Exercise</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5: Principles and Fundamentals of Pilates</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 6: Plan and deliver a Pilates Session</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">have a basic understanding of anatomy and physiology.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learner Assessment Record</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment Workbook</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple Choice Theory paper (external)</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical examination</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence</span></p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

Qualification Structure:
Unit 1: Providing a positive customer experience in the exercise environment
Unit 2: Lifestyle Management and Health Awareness
Unit 3: Applied Anatomy and Physiology
Unit 4: Principles of Planning and Delivering Group Exercise
Unit 5: Principles and Fundamentals of Pilates
Unit 6: Plan and deliver a Pilates Session
Entry Requirements:Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners have a basic understanding of anatomy and physiology.
Assessments:
Learner Assessment Record
Assessment Workbook
Multiple Choice Theory paper (external)
Practical examination
Portfolio of evidence

Platinum Training Institute

Pilates

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

YMCA Level 3 Diploma in Teaching Pilates

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Aims:&nbsp;</strong>To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Outcome:</strong>&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will cover:</span><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We recommend you hold an Exercise Referral Qualification</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Theory paper</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research worksheet</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Analysis task</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Knowledge questions</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme design</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme delivery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Professional discussion (programme delivery)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Evaluation of programme delivery</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Physical Activity

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

<p style="color: rgb(28, 28, 28); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);">This course, worth 30 hours of verifiable CPD, will demonstrate your ability to grade and reflect upon your impression technique and demonstrate competence to take impressions unsupervised under prescription.</p><p style="color: rgb(28, 28, 28); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><img src="https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember.png" alt="CPD member" width="162" height="149" srcset="https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember.png 397w, https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember-300x276.png 300w, https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember-320x294.png 320w" sizes="(max-width: 162px) 100vw, 162px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn about the Cavity Training Impression Taking Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is suited to nurses who aspire to treat patients directly and to take impressions or scan for impressions under the prescription of a registered dentist or clinical dental technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To enrol, you must be GDC-registered, work in surgery and hold indemnity insurance. (extended duties) You will need a GDC registered dental professional able and willing to supervise you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You also need to complete an Anaphylaxis Awareness course &ndash; we offer a free CPD course for this.</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Frequently Asked Questions</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How long is the course?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course duration is 2 to 6 months.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When are the classes held?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will attend a live webinar class for two Saturday mornings.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Is there an exam at the end?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no exam at the end, you need to successfully complete 24 assessments with your practice mentor and a complete a 500 word dissertation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What qualifications do I need to start the course?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Preferable English and Maths level 4 and above, you must also be GDC registered.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What opportunities for progression is there?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Certificates in Orthodontic Nursing</li><li fr-original-style="" style="box-sizing: border-box;">Extending a career in prosthetics.</li><li fr-original-style="" style="box-sizing: border-box;">Training as a Lab Technician</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Course Dates</h3><ul style="color: var(--color-body-text); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">13th - 27th April 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11th - 25th May 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8th - 22nd June 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">13th - 27th July 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3rd - 17th August 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7th - 21st September 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:30am - 1:30pm</li></ul></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Costs</h3><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;180.00 per person (inc. VAT)</strong></p><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);">Please choose from one of the course dates above. Each course is 2 days. The dates above indicate the 2 days of the course.</p></article></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><br fr-original-style="" style="box-sizing: border-box;"></article>

Cavity Dental Training

Advanced Certificate in Impression Taking including Intra Oral Scanning

Burnley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Reiki One course is taught live on line using Zoom.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will I learn on this course:-</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What is Reiki and its history?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The Principles of Reiki</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Auras and chakras</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Preparation for your initiation to the Reiki energy or attunement</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What does the Reiki energy feel like?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">21 day cleansing process</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How to practise self-healing on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki and its uses with other therapies</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Your own Reiki Lineage</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Question and answer session&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course can be booked online here and you will receive instructions on how to access the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">I look forward to meeting you and sharing my knowledge and experience of Reiki with you.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What this course offers you:</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Individual Support &ndash; During and after your course, if you have any questions</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Practical Experience &ndash; Step by step training is given so that you can gain valuable experience using Reiki on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Energy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Personal Growth &ndash; You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonials:- What other students who have attended my courses are saying &nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Level One Course</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly&rdquo;. (Anne-Marie M)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This course is excellent!&rdquo; (Phil T)</p>

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level One Online Course - New to Reiki this is for you

Fun videos to help children learn colours, develop colour recognition and spelling skills.

Music Audio Stories presents Can You See It? Learn Colours

Introducing our video series, Can You See It? Learn Colours. These videos encourage children to use their visual abilities, learn how colours are spelled, and how they look, and enjoy finding them in fun pictures. With Music Audio Story characters, sound effects, narration, music, words, fun illustrations, and animations, this series will keep children engaged throughout.

Children will:
See examples of each colour
Hear how each colour is pronounced
Learn how to spell each colour
Have fun finding the colours in pictures
Improve concentration and visual skills
Love the fun illustrations and animations
Enjoy sound effects from Music Audio Stories
Listen to rare music extracts from Music Audio Stories

-> Videos are released on Saturdays at 11 am on YouTube.

Subscribe to our channel at: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video.

Video Series Playlist: https://shorturl.at/utc30

Find out why it's important to develop colour recognition here: https://musicaudiostories.com/blog/can-you-see-it

Enjoy!

♥ 

Music Audio Stories - Making learning easy and fun!

musicaudiostories.com

----------

Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe

----------

Twitter: https://twitter.com/musicaudiostory
Instagram: https://www.instagram.com/musicaudiostories/
Facebook: https://www.facebook.com/musicaudiostories/
Storytime with Anna Christina Instagram: https://www.instagram.com/storytimewithannachristina/

Music Audio Stories

A Level English Literature

Preschool

Video

Homeschool

For Kids

Kids

Spelling

Can You See It? Video Series One - Preschool Learning 

Brighton

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


1498 Courses in Edinburgh

Suicide First Aid

By Changing Minds Training

Scrum Product Owner Exam Prep: In-House Training

By IIL Europe Ltd

Project Accounting and Finance Skills: In-House Training

By IIL Europe Ltd

2 Day Certificate in Indian Head Massage Course(7th&8th Sept)

By ms geraldine mccullagh

Risk Management for IT Projects: In-House Training

By IIL Europe Ltd

Introduction to Design Thinking: In-House Training

By IIL Europe Ltd

Seismic Interpretation in Carbonates

By EnergyEdge - Training for a Sustainable Energy Future

LGBT+ Inclusion Training

By Derbyshire LGBT+

FEATHER STONE TRAINING level 1

By School of Shamanism

Customer Facing Skills

By Lapd Solutions Ltd

Search By Location