Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.
The course covers primary and some secondary skills allowing the flexibility to add extra subjects where needed.
The course covers the latest fire safety regulations and the roles and duties of employees and their responsibilities on Fire Safety. The course is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005.
The Health and Safety (First Aid) Regulations 1981 Emergency First Aid at Work