Harpenden

<p>A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance.</p>Depending on the course modules selected, this programme will give participants:<ul><li>Increased awareness of relevant environmental issues</li><li>A greater understanding of, and commitment to, the organisation's environmental management programme</li><li>Preparation for any responsibilities they may have under an Environmental Management System</li><li>Further benefits according to options chosen</li></ul><section>
                    <h3>1 Environmental awareness</h3><ul><li>Definition of 'the environment'</li><li>Key environmental issues<ul><li>Global warming</li><li>Ozone depletion</li><li>Acid rain</li><li>Air quality</li><li>Water pollution</li><li>Contaminated land</li><li>Land take and green belt shrinkage</li><li>Resource usage</li><li>Habitat destruction and species extinctions.</li></ul></li><li>Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made.</li></ul> <h3>2 Environmental legislation</h3><ul><li>Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation.</li><li>Legislation of particular relevance to your organisation - how it affects the operations of your organisation</li><li>Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects</li><li>Consequences of breaching legislation</li></ul> <h3>3 Environmental management systems</h3><ul><li>Overview of what an environmental management system is<ul><li>How is an Environmental Management System (EMS) designed and put together?</li><li>Key elements (emphasising Plan - Do - Check - Review cycle)</li><li>The need to continually improve</li></ul></li><li>Pros and cons<ul><li>Reasons for having an EMS</li><li>Benefits of an EMS</li><li>Consequences of not managing the environment</li><li>Costs of installing an EMS</li></ul></li><li>Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisation<ul><li>Overview of your organisation's EMS</li><li>How it was set up / is being developed / operates</li><li>Who is responsible for it</li><li>Key parts of system (eg, environmental policy, objectives and targets) identified and discussed</li><li>EMS documentation - what and where it is.</li></ul></li><li>Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad'</li></ul> <h3>4 Environmental consequences</h3><ul><li>Define what an environmental impact is and discuss how they are determined, with reference to the EMS</li><li>Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment</li><li>Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation.</li><li>Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop.</li></ul> <h3>5 Protected species, nature conservation and invasive weeds</h3><ul><li>Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues</li><li>Ecological issues - ecological legislation, significant species, hedgerows</li><li>Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance</li><li>Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits</li><li>Identification and management of invasive weeds - including legal position regarding management</li></ul> <h3>6 Chemicals and fuels handling and storage</h3><ul><li>How health and safety management is closely linked to environmental management of materials</li><li>Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials</li><li>Materials storage - what are the considerations for storing materials, covering:<ul><li>Labels: what are the different types and what do they tell us?</li><li>Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)</li><li>Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)</li><li>COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments</li></ul></li><li>Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices</li><li>Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation</li></ul> <h3>7 On-site control measures</h3><ul><li>Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise</li><li>Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage</li><li>Identification and management of contaminated land and relevant legislation</li><li>Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues</li></ul> <h3>8 Waste management</h3><ul><li>Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc</li><li>Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes)</li><li>Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance</li><li>Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste.</li><li>Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select</li><li>Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques</li><li>Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of</li></ul> <h3>9 Auditing</h3><ul><li>Requirements for environmental auditing of operations</li><li>Auditing the EMS</li><li>Types of internal and external audits</li><li>Requirements EMS standards (ISO 14001 and EMAS)</li><li>Carrying out internal audits and being prepared for external audits</li><li>Workshop options:<ul><li>Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg,<br />waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.</li><li>Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations.</li></ul></li></ul> <h3>10 Incident response</h3><ul><li>What should you do when an incident does happen?</li><li>What should be in a spill kit?</li><li>When should you call in the experts?</li><li>When should you inform the Environment Agency or Environmental Health Officer?</li><li>Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident</li></ul> <h3>11 Monitoring and reporting</h3><ul><li>Environmental monitoring programmes and procedures</li><li>Monitoring and reporting as control measures for environmental consequences</li><li>Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting</li></ul> 


                </section>

The In House Training Company

Environmental Psychology

Environmental Management System

Environmental Project Management

Environmental Awareness

Environmental & Social Framework (ESF)

Environmental Impact Assessment

Environmental awareness and management (In-House)

<p>We all tend to have challenges throughout our lives that cause varying levels of pressure. It is healthy and essential that people experience such challenges because up to a certain point an increase in pressure improves performance and quality of life.</p><p>Too much pressure can be harmful and affect our health and wellbeing. This participative half-day workshop will explore the causes and impact of stress and provide an opportunity to learn some new ideas and techniques to cope with it. Practical tasks and exercises will be used to promote discussion and participants will be encouraged to share their own experiences and approaches.</p>By the end of the workshop participants will be able to:<ul><li>Understand the causes and symptoms of stress and how to spot them</li><li>Become more aware of personal habitual behaviours and approaches that get in the way of dealing with stress productively</li><li>Learn ideas and approaches that help you to cope with the thoughts, emotions and physical feelings that happen in stressful and difficult situations</li><li>Review and evaluate learning and have an action plan to take back and put into practice at work</li></ul><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>Breaking the ice</li></ul> <h3>2 Stress</h3><ul><li>Its sources and effects on you</li><li>Defining stress, its signs and symptoms</li></ul> <h3>3 Exploring your 'default' habits</h3><ul><li>Their consequences in stressful situations</li></ul> <h3>4 Dealing with perception</h3><ul><li>Strategies and approaches for coping with stress</li></ul> <h3>5 Setting goals with positive outcomes</h3><ul><li>Review and evaluation of learning</li><li>Action planning</li></ul> 


                </section>

Psychological Wellbeing Practitioner

Stress Management

Counselling Skills

Stress Inoculation

Mental Health At Work

Counselling

Beating stress (In-House)

<p>This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations.</p><p>There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself.</p>By the end of the workshop participants will be able to:<ul><li>Discuss and evaluate their personal strengths and areas for development in being more resilient at work</li><li>Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience</li><li>Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective</li><li>Understand how to use resiliency tools to help to cope better with the challenge of change</li><li>Review and evaluate their learning and have an action plan to take back and implement in the workplace</li></ul><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>Breaking the ice</li></ul> <h3>2 Identifying current challenges in relation to work</h3><ul><li>How we handle these challenges</li></ul> <h3>3 Defining resilience and how and why it helps our personal effectiveness and thinking</h3> <h3>4 Resilience skills and how to develop them</h3> <h3>5 Learning a resilience tool that promotes new ways of thinking / working</h3> <h3>6 Review and evaluation of learning</h3><ul><li>Action planning</li></ul> 


                </section>

Personal Development

Emotional Resilience

Mental Resilience

Resilience

Personal resilience (In-House)

Mini First Aid North Nottinghamshire, Grantham & Sleaford

Baby First Aid

Children First Aid

First Aid

Family First Aid

Child First Aid

Kids First Aid

The 3-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.

Baby & Child First Aid - Combined Learning

<h2>Remote Management: In-House</h2><p>Managing remote workers takes more effort. This programme is an opportunity to explore what makes it so different and gives you the tools and techniques to do it more effectively.</p><p>You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote workers. You will discover ways to engage your team through different forms of communication, to build trust, to motivate and to set clear expectations. You will leave with practical tools and techniques that will enable you to be more confident in your role as a manager of remote workers, and at the same time make their roles more productive, positive and rewarding.</p><ul><li>Explain the essential principles underlying remote management</li><li>Explore different communication styles and how they affect successful communication</li><li>Adapt your approach to develop confidence and build trust working remotely</li><li>Identify ways of using different communication tools to engage their staff</li><li>Appreciate the importance of positivity to motivate and engage remote team members</li><li>Understand how to apply coaching methods to remote conversations</li><li>Know how to build and support remote team formation</li><li>Be able to support and develop your teams for success</li></ul><section>
                    <h3>What's so different about remote management?</h3><ul><li>Why we do it - the business case</li><li>Static v remote teams</li><li>The challenge of distance</li><li>The challenge of time</li></ul><h3>2 Creating the right environment</h3><ul><li>Manager / worker or team / worker?</li><li>The 3Cs of virtual management:<ul><li>Collaboration</li><li>Communication</li><li>Co-ordination</li></ul></li><li>Emotional, psychological and physical elements</li><li>Other practical issues</li></ul><h3>3 The trust equation</h3><ul><li>Credibility</li><li>Reliability</li><li>Intimacy</li><li>Self-orientation</li></ul><h3>4 Communication methods</h3><ul><li>Technology options<ul><li>Why</li><li>When</li><li>What</li></ul></li><li>Developing an individual communication strategy</li></ul><h3>5 Communication styles</h3><ul><li>The DISC model of communication preferences</li><li>Adapting your style to different preferences<ul><li>Dominance: get it done</li><li>Influence: get recognition</li><li>Steadiness: get harmony</li><li>Compliance: get it right</li></ul></li></ul><h3>6 Supporting people to deliver</h3><ul><li>Setting tasks and projects</li><li>Monitoring and maintaining</li><li>Motivating and inspiring</li><li>Influencing</li></ul><h3>7 Coaching and mentoring</h3><ul><li>Coaching moments</li><li>How?<ul><li>The media richness model</li><li>The GROW model</li></ul></li></ul><h3>8 Forming remote teams</h3><ul><li>The Tuckman model<ul><li>Forming</li><li>Storming</li><li>Norming</li><li>Performing</li></ul></li><li>Identifying and working with attitudes, language and behaviours of remote teams</li><li>Matching management style to different team stages</li></ul><h3>9 Delegating to remote team members</h3><ul><li>The challenges</li><li>Using the DISC model</li></ul><h3>10 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Maximum Performance

Remote Management: In-House

<h2>Team Identity Day</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Team Identity Day

<h2>Team Identity Day: In-House</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Team Identity Day: In-House

<h2>Stress, Resilience and Mental Toughness: In-House</h2><p>In a 24/7 world we are exposed to stress from many different angles. Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing.</p><p>We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This workshop explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points, develop your resilience and move towards mental toughness and 'grit'.</p><ul><li>Understand the nature of stress and its impact on our lives</li><li>Learn how to turn stress to your advantage</li><li>Understand the 'Control / Support / Demand' model and be able to use it to achieve healthy work/life balance</li><li>Understand how mindfulness can help you manage your personal reactions to stress</li><li>Develop strategies for increasing your resilience, toughness and self-care</li><li>Find out how to develop your coping mechanisms</li><li>Learn how to deal with pressured situations more effectively</li></ul><section>
                    <h3>Understanding and defining stress</h3><ul><li>Different workplace pressures - and the different responses to them</li><li>The difference between pressure and chronic stress</li><li>Why the way you think about stress changes the way your body responds to it</li><li>The upside of stress</li><li>Why it's important to avoid sustained periods of stress</li></ul><h3>2 Factors that trigger stress</h3><ul><li>The Demand Control Support Model - why high demand alone doesn't cause unhealthy stress</li><li>The difference between acute and episodic stress</li></ul><h3>3 Recognising stress</h3><ul><li>How to recognise stress</li><li>The role of emotion</li><li>How the body responds to stress - spotting the signals</li></ul><h3>4 Mindfulness</h3><ul><li>Mindfulness - the definition</li><li>Mindfulness - the hype</li><li>Mindfulness - the science</li><li>How re-framing thoughts can change everything</li><li>The A-B-C-D model</li></ul><h3>5 Mental toughness and 'grit'</h3><ul><li>What do we mean by 'mental toughness'?</li><li>The benefits</li><li>How to build it - the Grit scale test</li></ul><h3>6 Resilience and 'bounce'</h3><ul><li>What do we mean by 'resilience'?</li><li>How to bounce back</li><li>Developing strategies for resilience</li></ul><h3>7 The locus of control</h3><ul><li>Who's in charge?</li><li>How to manage your thoughts to take positive action in times of pressure and challenge</li></ul><h3>8 Dealing with difficult situations</h3><p>A series of workplace situations - sharing suggestions and strategies for managing each of them</p><h3>9 Self-care</h3><ul><li>Diet and fitness</li><li>Attitude</li><li>Organisation and</li><li>Taking time for ourselves</li><li>Developing a self-care plan</li></ul><h3>10 Actions and next steps</h3><ul><li>Developing a self-care plan</li><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Stress, Resilience and Mental Toughness: In-House

<p>This one-day programme explores the role of intellectual property (IP) in relation to innovation and creativity. It examines the different forms as well as the key processes, together with some of the oddities and idiosyncrasies of the legal regime that protects IP. It delves into the various IP models you should be aware of as well as key IP facts and figures and current IP trends across the global economy.</p>This session is designed to give you a deeper understanding of:<ul><li>The main forms of intellectual property</li><li>The importance of IP - both to your organisation and to the wider economy</li><li>The key processes in the creation, commercial exploitation, and legal protection of IP</li><li>The different models for the use of IP</li><li>Some more advanced concepts for reviewing, valuing and managing IP</li></ul><section>
                    <h3>1 Main forms of intellectual property (IP)</h3><ul><li>Patents</li><li>Trademarks</li><li>Copyright</li><li>Design</li><li>Trade secrets</li></ul> <h3>2 Global IP business context</h3><ul><li>Global IP facts and figures</li><li>Figures for key jurisdictions</li><li>Analysis of a company using IP data</li><li>IP trends</li><li>Overview of the key entities in the IP sector</li></ul> <h3>3 Key IP processes</h3><ul><li>IP creation</li><li>IP portfolio management</li><li>IP enforcement</li><li>IP exploitation</li><li>IP risk management</li></ul> <h3>4 IP models</h3><ul><li>IP models explained</li><li>IP licensing</li><li>IP litigation</li></ul> <h3>5 IP concepts</h3><ul><li>The IP maturity ladder</li><li>Relative IP value and risk</li><li>Axis of control</li></ul> <h3>6 IP as an asset class</h3><ul><li>Costs</li><li>Valuation</li><li>Financial perspective</li></ul> 


                </section>

Intellectual property - the business perspective (In-House)

<p>This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors.</p>At the end of the programme, participants will:<ul><li>Understand the 6Cs approach to operations management</li><li>Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager</li><li>Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>What is Operations Management and where does it fit in?</li><li>What makes a successful Operations Manager?</li><li>Introducing the 6Cs of Operations Management</li></ul> <h3>2 Context</h3><ul><li>Link to business strategy</li><li>Making a year plan</li><li>Performance measurement</li></ul> <h3>3 Controls</h3><ul><li>Governance</li><li>Reputational controls</li><li>Costs and budgets</li><li>Quality</li><li>Operational</li></ul> <h3>4 Customers</h3><ul><li>Internal</li><li>External</li><li>Stakeholder management</li></ul> <h3>5 Communication</h3><ul><li>Planning</li><li>Meetings</li><li>Reporting</li><li>Emails</li><li>Notices</li><li>Networking</li><li>Walking the talk</li></ul> <h3>6 Care</h3><ul><li>People</li><li>Safety, Health, Environment &amp; Security</li><li>Assets</li></ul> <h3>7 Continuous improvement</h3><ul><li>Process</li><li>Product</li><li>Proactivity</li><li>Link to KPIs and Year Plan</li></ul> <h3>8 Putting it all together</h3><ul><li>Action planning for the first (or next) 100 days</li><li>Conclusions</li></ul> 


                </section>

Operations Management

Business Leadership

Operational Excellence

Lean Management

Manager Training

Institute of Leadership & Management (ILM)

Leadership in operations management (In-House)

<h2 fr-original-style="" style="box-sizing: border-box;">How to safely use an AED</h2><h2 fr-original-style="" style="box-sizing: border-box;"><strong id="isPasted" style="color: rgb(34, 177, 77); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 177, 77);">CPD Accredited, Interactive&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Short Course (via Zoom)</strong></strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div data-css="tve-u-17ad38f5675" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li data-css="tve-u-17ad38f55f3" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f55e5" style="color: rgb(34, 34, 34) !important; box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34) !important;">1&frac12; hr course</span></li></ul></div><div data-css="tve-u-17ad38f5676" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li data-css="tve-u-17ad38f55f3" fr-original-style="" style="box-sizing: border-box;"><div data-css="tve-u-17ad38f55ef" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f55e5" style="color: rgb(34, 34, 34) !important; box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34) !important;">Learn how to use an AED safely</span></div></li><li data-css="tve-u-17ad38f55f3" fr-original-style="" style="box-sizing: border-box;"><div data-css="tve-u-17ad38f55ef" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f55e5" style="color: rgb(34, 34, 34) !important; box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34) !important;">AED: Automated External Defibrillator</span></div></li></ul></div><div data-css="tve-u-17ad38f5677" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li data-css="tve-u-17ad38f55f3" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f55e5" style="color: rgb(34, 34, 34) !important; box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34) !important;">Learn from the comfort of your own home, great for CPD</span></li></ul></div></li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents</h2><ul fr-original-style="" style="box-sizing: border-box;"><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">The Chain of Survival</span></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad3a1fcf4" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">How to give CPR</span></div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad3a1fcf4" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">DR ABC</span></div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad3a1fcf4" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Introduction to an AED</span></span></div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad3a1fcf4" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Aspects of an AED</span></span></span></div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad38f5679" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Safety aspects of using an AED</span></div></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad38f5679" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">How to use an AED on an adult, child and infant/baby</span></div></li></ul><div data-css="tve-u-17ad38f5679" fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"></span></span><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Please note: this course is aimed as a reminder of how to provide first aid, not a first time training session. Giving CPD especially needs to be taught in person, with lots of chances to practice</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Short Course</h2><ul fr-original-style="" style="box-sizing: border-box;"><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">There are over 30,000 out-of-hospital cardiac arrests a year</span></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad38f5658" fr-original-style="" style="box-sizing: border-box;"></div><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">But just 1 out of 10 survive</span></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad38f5658" fr-original-style="" style="box-sizing: border-box;"></div><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Improved help by the public, and access to defibrillators (AEDs) gives a higher chance of survival<br fr-original-style="" style="box-sizing: border-box;"></span></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad39cb6c6" fr-original-style="" style="box-sizing: border-box;"></div><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Learn how to use an AED and (potentially) save someone&#39;s life when it matters most<br fr-original-style="" style="box-sizing: border-box;"></span></li><li data-css="tve-u-171a6872fd5" style="color: var(--tve-color,rgb(34,34,34)) !important; box-sizing: border-box;" fr-original-style=" color: var(--tve-color,rgb(34,34,34)) !important;"><div data-css="tve-u-17ad39d06a7" fr-original-style="" style="box-sizing: border-box;"></div><span data-css="tve-u-17ad38f561f" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">This could be a friend or even a loved one...</span></li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2>

Pochat Training

Automated External Defibrillation (AED)

Defibrillator

How to Use an AED

General Admission

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Summary:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching&#39;s Safeguarding and Protecting Children Workshop first.<br fr-original-style="" style="box-sizing: border-box;">Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 3 hour workshop covers the following and learners will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Describe how a club welfare officer works with others to create a child centered environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain how the club welfare officer role fits into the wider safeguarding environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply learning to case studies including sharing good safeguarding practice.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>




Course Summary:
This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first.
Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?



The 3 hour workshop covers the following and learners will be able to:
Describe how a club welfare officer works with others to create a child centered environment.
Explain how the club welfare officer role fits into the wider safeguarding environment.
Apply learning to case studies including sharing good safeguarding practice.



Active Lancashire

Health & Wellbeing

Time to Listen - Welfare Officer Training

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

Online Education

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

Manchester

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Schedule:</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The 8 x 2-hour online sessions on -&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What the course covers</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine tasting</strong>: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Food and wine pairing</strong>: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine service and storage</strong>: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Labelling</strong>: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Factors influencing the style of wine</strong>: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grape varieties</strong>: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sparkling and Fortified wines</strong>: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course delivery</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Whats included</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Wines</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Educational Needs</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Important dates</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.</p>

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

Join us for a fun and interactive online workshop with Rebecca to learn the basics of mindful photography! Event lasts one week.






Agenda
18:00 - 18:30
Opener - before we start we will get to know you a little.
18:30 - 19:15
Session starts - we will explore the basics of Mindful Photograpy together
19:15 - 19:20
Short Break
19:20 - 20:30
Practical exercises, feedback and discussion
20:30 - 20:30
Details on the week long project
About this event
Event lasts 2 hours
Welcome to an exciting online event with an optional guided and fully interactive project to last the whole week!

Special bank holiday code available now email rebecca@mindfulphotography.org.uk and ask for the code !

Introduction to Mindful Photography with Rebecca, founder of Mindful Photography UK.

Join us on Mon Sep 23 2024 at 18:30 GMT for a unique experience that combines mindfulness and photography. We deliberately keep our sessions limited to small numbers so that we all have a chance to talk to each other and have interactive discussion.

In this online session, Rebecca will guide you through the art of capturing moments with intention and awareness. Learn how to slow down, observe your surroundings, and create beautiful images that reflect your thoughts and feelings. No prior experience required, just bring your camera or smartphone and an open mind.

Don't miss this opportunity to explore the world through a new lens!

Sign up now to secure your online spot.

Here is some feedback from a recent session we ran this springtime. I think you will agree these are big changes and we are so proud to be part of them!

I felt the session was really inclusive.
I feel more mindful and in the present moment.
The process is transferable and “you can do it anywhere”.
I feel my wellbeing is supported, and I feel more in control.
I understand myself better, I accept myself.
It supports my creativity and self-expression which I hadn’t always fully acknowledged.
I realise I had a fear of making mistakes, but by being in a group I feel so supported.
I feel more physically active.
I feel more self-aware and have increased my self-knowledge.
I feel more empowered to do things and make changes in my life and in my community.






Frequently asked questions
What is your refund policy?
We can accept cancellations up until 48 hours before we begin. We regret, as we are a small CIC, that we cannot take cancellations via email but ask that you log into Eventbrite to cancel your ticket should it be necessary.
Do I need any special equipment?
No, you need something to take a photograph on, a valid email address and a strong internet connection so that we can communicate over zoom. You would benefit from downloading an app called www.padlet.com to your device but this is not essential. The extension project is entirely optional.
What happens after the week long project is finished?
You will be invited into a community project or if you live in North Yorkshire you might like to book a 1:1 session with me. Personalised sessions start at £49:99 per person.
Do I have to be a photographer?
Absolutely not, we assume no prior experience of photography.
Is this like therapy?
We are not therapists but the process has a gentle and calming effect upon your wellbeing. We will be engaging in simple tasks to encourage mindfulness. We do ask that you are well and happy to engage in a small group session online. We embody respect in our work and we ask that you do the same.
Will you be using my images?
We never share your images unless you specifically ask for us to. Your image and copyright remains your own.
Can I share your lesson content?
We are a community interest company called Mindful Photography UK CIC and all images, wording, content, intellectual property are trademarked and copyrighted by Mindful Photography UK 2024. We ask that you respect our livelihood and do not share our lessons and content.

Mindful Photography UK

Online Course Marketing

Mindfulness

Photography

Mindfulness Teacher

Teaching Online

One week - Online introduction to Mindful Photography with Rebecca

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

<p style="color: rgb(111, 114, 135); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135); text-align: center;"><iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>
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Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

Professional Development

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience &ndash; Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories &ndash; and is independently assessed/certified.</p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">The CPUX course was hugely insightful and I thoroughly enjoyed taking it. I left with the knowledge and understanding that has allowed me to talk confidently to senior managers about human-centred design and user experience, and the certification really demonstrates my expertise in the field.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Debbie Maxwell</strong></strong><br fr-original-style="" style="box-sizing: border-box;">Digital Marketing Manager, Legal &amp; General</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Absolutely! The Foundation level certification is appropriate for anyone who works in UX or who wants to become familiar<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>with the basics of usability, for example, Product Managers, Software Developers and Designers of all interactive systems that have a user interface.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you want to:</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&bull; ensure that your knowledge of usability and user experience is completely up-to-date;<br fr-original-style="" style="box-sizing: border-box;">&bull; acquire knowledge and skills that follow the established conventions;<br fr-original-style="" style="box-sizing: border-box;">&bull; have recognised proof of your knowledge of usability and user experience&hellip;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&hellip;then CPUX-F is for you!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The certification gives you the qualification needed to advance to the higher certificates in the areas of usability testing (CPUX-UT) and user requirements engineering (CPUX-UR).</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course is based on content from the <a href="http://www.uxqb.org/en/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">International Usability and User Experience Qualification Board</a> (UXQB) and is delivered remotely.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course provides an introduction to usability and user experience in the areas of:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Usability principles and guidelines</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding and defining the context of use:</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Procedures for analysis</li><li fr-original-style="" style="box-sizing: border-box;">Observation</li><li fr-original-style="" style="box-sizing: border-box;">Interviews</li><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User groups</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How to gather and specify user requirements</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Describing user interactions:</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Design</li><li fr-original-style="" style="box-sizing: border-box;">Low and high-fidelity prototypes</li><li fr-original-style="" style="box-sizing: border-box;">Dialogue principles</li><li fr-original-style="" style="box-sizing: border-box;">Heuristics</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Best-practice error messaging</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Usability testing and other evaluation methods</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A step-by-step approach to running a usability test</li><li fr-original-style="" style="box-sizing: border-box;">Typical errors</li><li fr-original-style="" style="box-sizing: border-box;">Heuristic evaluation</li><li fr-original-style="" style="box-sizing: border-box;">Questionnaires</li></ul></li></ul><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interviews</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User group profiles</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Systematically deriving user needs from context of use descriptions</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Differentiate between types of user needs</li><li fr-original-style="" style="box-sizing: border-box;">Apply quality factors for user needs</li><li fr-original-style="" style="box-sizing: border-box;">Recognise user needs in context of use information</li><li fr-original-style="" style="box-sizing: border-box;">Formulate user needs so that enables requirements can be derived</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Deriving, specifying, structuring and prioritising user requirements</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Validate user requirements with users</li><li fr-original-style="" style="box-sizing: border-box;">Use of a structured scheme for prioritisation</li><li fr-original-style="" style="box-sizing: border-box;">Ranking the relevance of user requirements together with users<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li></ul></li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;"></p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Really enjoyed the course at Bunnyfoot! It gave me a good overview of human centred design, and our teacher helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam!</em>?<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Amy Tatton-Brown</strong><br fr-original-style="" style="box-sizing: border-box;">Digital e-Commerce Conversion Manager, Lloyds Banking Group<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></cite></blockquote><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Certification</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">In order to gain the CPUX-Foundation certification, you must pass the 75-minute test that consists of 40 multiple choice questions. To pass, you must score at least 28 points out of the 40 possible.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You can find a complete example of a certification test on the <a href="https://uxqb.org/en/certification/foundation-level/" target="_blank" rel="noreferrer noopener" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">UXQB website</a></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What are the UXQB and CPUX?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB&rsquo;s objective is to develop, maintain and manage the CPUX certification programs.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Read more about UX certification at <a href="https://uxqb.org/en/certification/foundation-level/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">uxqb.org&nbsp;</a>where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for Remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li></ul>

Bunnyfoot

UI / UX Design

Ux Research

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

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