1346 Courses in Birmingham

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

NPORS Crane / Lift Supervisor (N405)

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

One of the keys to success today is our ability to effectively influence others.