215 Courses in Birmingham

This 1-day Telesales Skills Training Course is designed to improve your sales conversions, win more business, maximise your selling opportunities to achieve optimum revenue.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our Time Management Skills Training will help you organise your daily tasks, understand the importance of prioritisation, set realistic goals & manage your working day more intelligently.

This powerful Advanced Communication Skills Training Course will help you identify people’s communication style within 3-5 seconds of meeting them!

Our Stress Management Training Course is designed to provide your employees with highly practical techniques to effectively manage stress in the workplace & in their daily life.

Our Leadership Skills Training Course will help your employees gain a deeper insight into your role as a leader whilst ensuring you confidently motivate, inspire & lead your team.

Our Train the Trainer Training Course aims to empower your workplace trainers to deliver high quality training courses, programs or internal workshops that inspire your employees to succeed.