403 Courses in Birmingham

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

The Pass Plus Scheme is not a test, it is an evaluation by your instructor who, when satisfied that you are competent in each of the above types of driving situation will issue a pass plus certificate.

This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Having the right certification if you're working in the Private Security Industry is more than a requirement. Take a look at this Award in CCTV Operations at Knight Trainin https://knight.training/products/level-2-award-in-cctv-operations

This half day or whole day course is designed around a project planning workbook that will provide participants with questions and practical advice to ensure that a project is well thought-out and practical, with clear aims and objectives. It will also help to ensure that if you are applying for project funding that you have answers to all the likely questions you will be asked. The half day course will cover the basics and ensure that the most important areas of project planning are addressed. The course could be extended to a whole day, covering all the areas and offering time for participants to complete the majority of the work book. The course would be suitable for anyone who is planning a project or who needs to re-focus a project that is not working effectively.

This half day course is designed to help participants in the voluntary and community sector to monitor and evaluate the work of their organisation effectively and ensure that their working practices are robust and fit for purpose. It can also be relevant to those staff in statutory agencies who work on community projects.