71 Impressions courses

ow would you like the folks you work with to describe you when you're not in the room? Like it or not, we all have a brand. We're all remembered and thought of based on the impressions we leave with those we share our working world with. That leaves each of us with a choice...do we want that brand to happen by chance, to hope for the best? OR. Do we want to explore our brand; define it and craft it? Do we want to get intentional about building ourselves a professional brand that is consistent and authentic.

This course, worth 30 hours of verifiable CPD, will demonstrate your ability to grade and reflect upon your impression technique and demonstrate competence to take impressions unsupervised under prescription. -------------------------------------------------------------------------------- Learn about the Cavity Training Impression Taking Course The course is suited to nurses who aspire to treat patients directly and to take impressions or scan for impressions under the prescription of a registered dentist or clinical dental technician. To enrol, you must be GDC-registered, work in surgery and hold indemnity insurance. (extended duties) You will need a GDC registered dental professional able and willing to supervise you. You also need to complete an Anaphylaxis Awareness course – we offer a free CPD course for this. -------------------------------------------------------------------------------- Frequently Asked Questions How long is the course? The course duration is 2 to 6 months. When are the classes held? You will attend a live webinar class for two Saturday mornings. Is there an exam at the end? There is no exam at the end, you need to successfully complete 24 assessments with your practice mentor and a complete a 500 word dissertation. What qualifications do I need to start the course? Preferable English and Maths level 4 and above, you must also be GDC registered. What opportunities for progression is there? This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as: * The Certificates in Orthodontic Nursing * Extending a career in prosthetics. * Training as a Lab Technician -------------------------------------------------------------------------------- COURSE DATES * 13th - 27th April 2024 9:30am - 1:30pm * 11th - 25th May 2024 9:30am - 1:30pm * 8th - 22nd June 2024 9:30am - 1:30pm * 13th - 27th July 2024 9:30am - 1:30pm * 3rd - 17th August 2024 9:30am - 1:30pm * 7th - 21st September 2024 9:30am - 1:30pm COSTS £180.00 per person (inc. VAT) Please choose from one of the course dates above. Each course is 2 days. The dates above indicate the 2 days of the course.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WHAT IS ASSERTIVENESS? * Differentiating Self-confidence from Assertiveness * Understanding the Four Styles of Communication * What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. DIMENSIONS OF COMMUNICATION * Differentiating Listening from Hearing * Developing Emphatic Listening Skills * Utilizing Question Types - Open, Clarifying, and Closed * Converting Negative Thinking into Positive Thinking 3. BODY LANGUAGE SAYS IT ALL * Managing Your Appearance * Understanding Non-verbal Communication * Making the Right First Impression * Speaking with Confidence * Relaxing and Reducing Anxiety 4. DEALING WITH DIFFICULT SITUATIONS * Dealing with Difficult People * Building Rapport and Trust * Appreciating the Different Ways that People Send and Receive Information * Breaking Down Barriers and Building Consensus * Applying PEGASUS * Utilizing a Tactical Approach * Choosing the Proper Form of Communication

The Primacy Effect influences lasting impressions, determining the quality of the relationship in the future. Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Understand the ten tips for great greetings and introductions. Choose your opening words wisely and we will show you how to balance professionalism with 'personalism.' LEARNING OBJECTIVES Explain the Primary Effect's influence on first impressions, Apply 10 tips for great greetings, Identify how to use name tags and professional greeters when appropriate, Implement effective greeting words choices TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! LEARNING OBJECTIVES Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Enjoy creating colourful monoprints of plant forms. You will learn how to ink up your plate, use plant forms to produce beautiful imagery and then layer colours and impressions to produce exciting prints. There will be the opportunity to create collages with your prints and you will have plenty of colourful work to take home. Suitable for those who enjoy exploring art processes ... and you don't need to be able to draw!

Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.

How to get the most value from any interaction with a customer to progress opportunities to a successful conclusion.

Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Apply our 10 tips for great greetings md introductions. Discover why it is important to choose your opening words selectively. We will show you how to strike the perfect balance between professionalism and 'personalism'. LEARNING OBJECTIVES Describe the Primary Effect's influence on first impressions, Implement effective greeting words choices, Balance professionalism with personalism TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Likability is the core of all positive interpersonal relationships. Let us show you how you can increase your likability. Understand what the key things are to note regarding your body language, speech and energy levels when influencing others. We will show you how to create a great first impression and inspire others to act. LEARNING OBJECTIVES Apply psychological secrets of likeability that influences outcomes, Create great first impressions, Inspire others to immediate action and cooperation TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams