14 Environmental Management System courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and has the responsibility to achieve and improve efficiency and environmental sustainability, whilst maintaining the availability and manageability of the data centre. Overview After completion of the course the participant will be able to: Understand the impact of data centres on the environment Describe the various environmental/energy management standards Understand the purpose and goals of the legally binding international treaties on climate change Implement various sustainable performance metrics and how to use them in the data centre environment Manage data centre environmental sustainability using international standards Set up the measurement, monitoring and reporting of energy usage Use power efficiency indicators in a variety of data centre designs Use best practices for energy savings in the electrical infrastructure and in the mechanical (cooling) infrastructure Use best practices for energy savings for the ICT equipment and data storage Understand the importance of water management and waste management Understand the different ways to use sustainable energy in the data centre Get practical tips and innovative ideas to make a data centre more sustainable The CDESS© course is aimed at providing knowledge of the standards and guidelines related to environmental sustainability, and how to move your data centre (existing or new) to a more environmentally sustainable design and operations. IMPACT OF DATA CENTRES ON THE ENVIRONMENT * Predictions in 2010 * Current situation * Outlook and commitments WHAT IS ENVIRONMENTAL SUSTAINABILITY * The importance of sustainability * Senior management commitment * Environmental sustainability framework * Sustainability policies * Performance standards and metrics * Information policies * Transparency * Awareness * Service charging models ENVIRONMENTAL MANAGEMENT * Environmental sustainability framework (ISO 14001) * Standards and guidelines ? ISO 50001 / ISO 30134 * Measurement and categories * Baselining * Trend analysis * Reporting POWER EFFIðCIENCY INDICATORS * Various eðfficiency indicators * Power Usage Effectiveness (PUE) * PUE measurement levels * Factors affecting PUE * Measurement points and intervals * PUE in mixed source environments * Measuring PUE in a mixed-use building * PUE reporting * Impact of PUE after optimising IT load ELECTRICAL ENERGY SAVINGS (ELECTRICAL) * Identifying the starting point for saving energy * Sizing of power * DC power * Generators * UPS systems * Power Factor (PF) * Energy savings on lighting ELECTRICAL ENERGY SAVINGS (MECHANICAL) * Energy savings on the cooling infrastructure * Temperature and humidity setpoints * Various energy eðcient cooling technologies * Energy savings on the airflow * Liquid cooling * Energy reusage * PUE, ERE/ERF and Control Volume ELECTRICAL ENERGY SAVINGS (ICT) * Procurement * IT equipment energy eðfficiency * ITEEsv, SMPE, SMPO * IT equipment utilisation * Server virtualisation * Open compute project ELECTRICAL ENERGY SAVINGS (DATA STORAGE) * Data management * Data storage management * Data storage equipment effiðciency WATER MANAGEMENT * Water Usage Effectiveness (WUE) * Improving WUE * Water usage at the power generation source * Energy Water Intensity Factor (EWIF) WASTE MANAGEMENT * Waste management policies * Life-cycle assessment (Cradle to the grave) * 3 R?s for waste management * Reduce * Reuse * Second-hand market * Recycle SUSTAINABLE ENERGY USAGE * Sustainable energy sources * Power purchase agreements * Energy attribute certificates * Renewable Energy Factor (REF) * Matching renewable energy supply and demand * Sustainable energy storage * Carbon trading AUTOMATED ENVIRONMENTAL MANAGEMENT SYSTEMS * Use of AI and machine learning * Load migration * Data Centre Infrastructure Management (DCIM) solutions

  ISO 14001 Lead Auditor training enables you to develop the necessary expertise to perform an Environmental Management System (EMS) audit by applying widely recognized audit principles, procedures and techniques. ABOUT THIS COURSE   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 14001 Lead Auditor' Certificate. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    LEARNING OBJECTIVES   * Understand the operations of an Environmental Management System (EMS) based on ISO 14001 * Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks * Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 * Learn how to lead an audit and audit team * Learn how to interpret the requirements of ISO 14001 in the context of an EMS audit * Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   EDUCATIONAL APPROACH   * This training is based on both theory and best practices used in EMS audits * Lecture sessions are illustrated with examples based on case studies * Practical exercises are based on a case study which includes role playing and discussions * Practice tests are similar to the Certification Exam PREREQUISITES   A fundamental understanding of ISO 14001 and comprehensive knowledge of audit principles.  WHO SHOULD ATTEND?   * Auditors seeking to perform and lead Environmental Management System (EMS) certification audits * Managers or consultants seeking to master an Environmental Management System audit process * Individuals responsible for maintaining conformance with EMS requirements * Technical experts seeking to prepare for an Environmental Management System audit * Expert advisors in Environmental Management  WHAT'S INCLUDED?   Refreshments & Lunch (Classroom courses only)                 Course Slide Deck              Official Study Guides         CPD Certificate              The Exam   ACCREDITATION ASSESSMENT     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. PROVIDED BY   This course is Accredited by NACS [http://www.nacs.ee] and Administered by the IECB [https://www.iecb.org]

  The IECB ISO 14001 Internal Auditor training course enables you to acquire the necessary competencies to conduct effective environmental management system (EMS) audits by applying widely recognized audit principles, procedures, and techniques. ABOUT THIS COURSE   This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing and integrates them into a comprehensive methodology which enables you to effectively plan and conduct ISO 14001 conformity assessment audits. In addition to providing a solid theoretical foundation, this training course adopts a practical approach by incorporating examples, exercises, and quizzes that help you practice the most important aspects of conformity assessment audits, such as the interpretation of ISO 14001 requirements in the context of an audit, the application of auditing principles and methods, the utilization of approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. After completing the training course, you can sit for the exam. After passing the exam, you gain the 'Certified ISO 14001 Lead Auditor' credential, which validates your professional expertise and demonstrates that you have the knowledge and skills to audit environmental management systems that are based on the requirements of ISO 14001.   LEARNING OBJECTIVES By the end of this training course, the participants will be able to: * Explain the foundational concepts and principles of an environmental management system (EMS) based on ISO 14001 * Interpret the ISO 14001 requirements for an EMS from the perspective of an auditor  * Evaluate the EMS conformity to ISO 14001 requirements, in accordance with the foundational audit concepts and principles * Plan, conduct, and close an ISO 14001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing * Manage an ISO 14001 audit programme    EDUCATIONAL APPROACH This training course is participant centred and: * Elaborates theories, approaches, and best practices used in EMS audits  * Provides practical exercises which are based on scenarios inspired by real-life events  * Encourages interaction between the trainer and participants by means of questions and suggestions * Provides quizzes consisting of stand-alone and scenario-based questions, tailored to prepare the participants for the certification exam   COURSE OVERVIEW * Module 1 Foundational principles and concepts of an environmental management system  * Module 2 Environmental management system requirements  * Module 3 Foundational audit concepts and principles  * Module 4 Preparing an ISO 14001 audit   * Module 5 Conducting an ISO 14001 audit  * Module 6 Closing an ISO 14001 audit  * Module 7 Operating an ISO 14001 audit programme   COURSE AGENDA * Day 1: Introduction to the environmental management system (EMS) and ISO 14001  * Day 2: Audit principles and the preparation for and initiation of an audit * Day 3: On-site audit activities, Closing of the audit and the Certification exam PROVIDED BY   This course is Accredited by NACS  [http://www.nacs.ee/]and Administered by the IECB [https://www.iecb.org/] ACCREDITATION ASSESSMENT   * All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course.  Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. * Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement PREREQUISITES   In order to fully benefit from this training course, participants should have an understanding of environmental concepts, ISO 14001, and audit principles. WHAT'S INCLUDED?   Refreshments & Lunch (Classroom courses only)                 Course Slide Deck                           Official Study Guides                     CPD Certificate         The Exam WHO SHOULD ATTEND?   The ISO 14001 Internal Auditor training course is intended for: * Auditors seeking to conduct internal EMS audits * Managers or consultants seeking to master the EMS audit process * Individuals responsible for maintaining conformity to the requirements of ISO 14001 in an organization * Technical experts seeking to prepare for EMS audits * Expert advisors in environmental management

  ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. ABOUT THIS COURSE   During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization's negative environmental impacts and improving its overall performance and efficiency. After mastering all the necessary concepts of Environmental Management Systems, you can sit for the exam and gain "Certified ISO 14001 Lead Implementer' Certification. By holding this Certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 14001 in an organization. LEARNING OBJECTIVES   * Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks * Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS * Learn how to interpret the ISO 14001 requirements in the specific context of an organization * Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS * Acquire the expertise to advise an organization in implementing Environmental Management System best practices EDUCATIONAL APPROACH   * This training is based on both theory and best practices used in the implementation of an EMS * Lecture sessions are illustrated with examples based on case studies * Practical exercises are based on a case study which includes role playing and discussions * Practice tests are similar to the Certification Exam PREREQUISITES   A fundamental understating of ISO 14001 and comprehensive knowledge of implementation principles.  WHO SHOULD ATTEND?   * Managers or consultants involved in Environmental Management * Expert advisors seeking to master the implementation of an Environmental Management System * Individuals responsible for maintaining conformance with EMS requirements * EMS team members WHAT'S INCLUDED?   Refreshments & Lunch (Classroom courses only)                   Course Slide Deck              Official Study Guides         CPD Certificate              The Exam ACCREDITATION ASSESSMENT     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. PROVIDED BY   This course is Accredited by NACS [http://www.nacs.ee] and Administered by the IECB [https://www.iecb.org].

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency INTRODUCTION TO ISO 14001 AND INITIATION OF AN EMS * Course objective and structure * Standard and regulatory framework * Environmental Management System (EMS) * Fundamental principles of environmental management * Initiating the EMS implementation * Understanding the organization and clarifying the environmental objectives * Analysis of the existing management system PLAN THE IMPLEMENTATION OF THE EMS * Leadership and approval of the EMS project * EMS scope * Policies for environmental management * Risk assessment * Definition of the organizational structure of environmental management IMPLEMENTATION OF AN EMS * Definition of the document management process * Design of controls and drafting of specific policies & procedures * Communication plan * Training and awareness plan * Implementation of controls * Incident Management * Operations Management EMS MONITORING, MEASUREMENT, CONTINUOUS IMPROVEMENT AND PREPARATION FOR CERTIFICATION AUDIT * Monitoring, measurement, analysis and evaluation * Internal audit * Management review * Treatment of problems and non-conformities * Continual improvement * Preparing for the certification audit * Competence and evaluation of implementers * Closing the training

Official BRCGS Product Safety Management course: Environmental Monitoring Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: * Increased awareness of relevant environmental issues * A greater understanding of, and commitment to, the organisation's environmental management programme * Preparation for any responsibilities they may have under an Environmental Management System * Further benefits according to options chosen 1 ENVIRONMENTAL AWARENESS * Definition of 'the environment' * Key environmental issues * Global warming * Ozone depletion * Acid rain * Air quality * Water pollution * Contaminated land * Land take and green belt shrinkage * Resource usage * Habitat destruction and species extinctions. * Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 ENVIRONMENTAL LEGISLATION * Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. * Legislation of particular relevance to your organisation - how it affects the operations of your organisation * Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects * Consequences of breaching legislation 3 ENVIRONMENTAL MANAGEMENT SYSTEMS * Overview of what an environmental management system is * How is an Environmental Management System (EMS) designed and put together? * Key elements (emphasising Plan - Do - Check - Review cycle) * The need to continually improve * Pros and cons * Reasons for having an EMS * Benefits of an EMS * Consequences of not managing the environment * Costs of installing an EMS * Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisation * Overview of your organisation's EMS * How it was set up / is being developed / operates * Who is responsible for it * Key parts of system (eg, environmental policy, objectives and targets) identified and discussed * EMS documentation - what and where it is. * Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 ENVIRONMENTAL CONSEQUENCES * Define what an environmental impact is and discuss how they are determined, with reference to the EMS * Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment * Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. * Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 PROTECTED SPECIES, NATURE CONSERVATION AND INVASIVE WEEDS * Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues * Ecological issues - ecological legislation, significant species, hedgerows * Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance * Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits * Identification and management of invasive weeds - including legal position regarding management 6 CHEMICALS AND FUELS HANDLING AND STORAGE * How health and safety management is closely linked to environmental management of materials * Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials * Materials storage - what are the considerations for storing materials, covering: * Labels: what are the different types and what do they tell us? * Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers) * Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training) * COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments * Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices * Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 ON-SITE CONTROL MEASURES * Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise * Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage * Identification and management of contaminated land and relevant legislation * Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 WASTE MANAGEMENT * Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc * Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) * Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance * Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. * Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select * Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques * Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 AUDITING * Requirements for environmental auditing of operations * Auditing the EMS * Types of internal and external audits * Requirements EMS standards (ISO 14001 and EMAS) * Carrying out internal audits and being prepared for external audits * Workshop options: * Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop. * Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 INCIDENT RESPONSE * What should you do when an incident does happen? * What should be in a spill kit? * When should you call in the experts? * When should you inform the Environment Agency or Environmental Health Officer? * Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 MONITORING AND REPORTING * Environmental monitoring programmes and procedures * Monitoring and reporting as control measures for environmental consequences * Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting

This course follows the Institute of Occupational Safety and Health's syllabus. A one-day programme, it is suitable for all people at all levels in the workplace and gives a basic introduction to the principles of environmental management. On successful completion of the course, participants will be able to: * Understand the terms 'environment' and 'pollution' * Understand the terms 'hazard' and 'risk' related to the environment * Better appreciate environmental issues generally, and specifically in respect of their organisation * Identify hazards to the environment from working practices * Outline the procedures/controls necessary to prevent damage to the environment 1 WHAT IS THE ENVIRONMENT? - PUTTING THE ENVIRONMENT IN CONTEXT * Key environmental issues and how we contribute * Definition of the environment 2 WORKING WITH THE ENVIRONMENT * What is pollution? * Sources, receptors and pathways * Environmental consequences workshop - identifying the environmental consequences of our working practices * Environmental risk assessment * Effective control mechanisms 3 PROTECTING THE ENVIRONMENT - ENVIRONMENTAL MANAGEMENT SYSTEMS * What is an Environmental Management System (EMS)? * What are the benefits of having an EMS? * EMS structure and models * Identifying what elements of EMS your company has and how they work * Roles and responsibilities 4 CHOICE OF MODULE * Option 1: Organisation-specific module * This module can be used to introduce environmental concepts that are specific to your activities and operations, and will be compiled through discussion with your organisation * Option 2: Environmental best practice * If no organisation-specific module is required, or if participants from a number of organisations attend, generic operational environmental best practices can be covered instead. Areas covered include waste management, fuel storage and use, hazardous materials, emissions to air and water and environmental incidents

A thorough account of the UK and European legal framework and its requirements as regards managing environmental performance. This course will help staff to understand: * The framework of UK and European legislation and its enforcement * The principal features of the legislation as they apply to your organisation's activity/product/service * The benefit of having an Environmental Management System such as ISO 14001 * How their own actions and decisions can either expose or protect the organisation in relation to its legal obligations 1 INTRODUCTION AND OBJECTIVES 2 INTRODUCTION TO ENVIRONMENTAL LAW AND ENFORCEMENT * Sources of law (European and UK) * Structure and enforcement * Key legislation 3 INTEGRATED POLLUTION PREVENTION AND CONTROL (IPPC) AND LOCAL AIR POLLUTION AND CONTROL (LAPC) * Pollution and Prevention Control Act 1999 * EC Directives on PPC * The meaning of BAT * Transitional provisions * Fit and proper persons * Control of emissions to air * National Air Quality Strategy 4 PACKAGING AND PRODUCER RESPONSIBILITIES * Who, what and how * The Producer Responsibility Obligations (Packaging Waste) Regulations * Obligations and exemptions * Registration * Recycling and recovery obligations * Records * Duties of the Environment Agency * Offences * Developments 5 WASTE MANAGEMENT * National Waste Strategy * Waste minimisation (re-use/recycling) * Waste definition * Disposal and recovery * Controlled waste management * Hazardous waste management 6 PROPOSED LEGISLATION AND EC DIRECTIVES * EU Commission's waste and resources strategies * Implementation of ELV (End of Life Vehicles) Directive * WEEE (Waste Electrical and Electronic Equipment) Directive transposition into UK legislation * Other producer responsibility initiatives * Other proposals from the EU 7 CONCLUSION * Open forum * Summary * Close

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. SERVICE LEVEL MANAGEMENT * Service Level Management * Needs analysis * Capability assessment * Service portfolio * Service catalogue * Service Level Agreements (SLAs) * Availability measurement * Data points in SLA * Service reporting * Complaint procedure * Customer satisfaction measurement * Service Improvement Process (SIP) * SLA content THE DATA CENTER ORGANIZATION * Operational issues * Organization chart * Roles and responsibilities * Skills matrix * Contingency / backup roles * Shift management * Performance management * Career development * Training and assessment * Job rotation * Succession planning * Disciplinary program MANAGING SAFETY & STATUTORY REQUIREMENTS * Safety policies and regulations * Occupational Health and Safety (OH&S) * Safety awareness training * Permit to Work (PTW) * Lock-out / Tag-out * Personal Protective Equipment (PPE) * Testing and tagging of equipment * Emergency preparedness and response * Reporting of safety issues * Reviews / internal audit / external audit MANAGING PHYSICAL SECURITY * Security policies and procedures * Security standards and guidelines * Security staff * Security awareness * Security incident management * Disciplinary program * Reviews, internal and external audits FACILITIES MANAGEMENT * Maintenance policies and procedures * Various maintenance programs * Outsourcing of maintenance activities * Maintenance contract options * Warranty * Maintenance schedule * Service situations * Spart part management * Contamination control DATA CENTER OPERATIONS * Policies and procedures for data center operations * Service operations and the daily data center operations MONITORING / REPORTING / CONTROL * Monitoring requirements * Escalation procedures * Reporting * Trend analysis * Reviews PROJECT MANAGEMENT * Project management * Project organization * Project manager * Project phases ENVIRONMENT SUSTAINABILITY * The importance of sustainability * Sustainability policies * Environmental management * Power efficiency indicators - * Waste management - * Water management * ICT utilisation management * Environmental performance measurements * Renewable energy factor (REF) ORGANIZATIONAL RESILIENCE * Business continuity * Data center facility options * Business Impact Analysis * Type of facility * Human resources * Facility, equipment and consumables GOVERNANCE, RISK AND COMPLIANCE * Management commitment * Coordination, collaboration and integration * Compliance * Risk management * Document management * Financial management * Vendor management * Asset management ADDITIONAL COURSE DETAILS: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.