55169 Courses delivered Online

Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.

Innovation is a special and highly regarded ability in people at work. The organisations that are the most successful at innovation will gain leadership in their market. This course focuses on the role of the corporate innovator in larger scale project development and highlights the importance of building innovative teams in order to maintain a competitive edge

Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.

People at work spend a substantial amount of time in meetings: a typical manager can spend half of their work time in meetings of one sort or another. This course looks at the ability to plan and control your meetings and make effective use of your time. Well-run meetings rely upon proper planning, preparation, selection of participants, adherence to issues and time schedules. Meetings also play an important part in the maintenance of good teamwork, supporting working relationships and focusing the team on superior work performance.

Leaders and managers are unlikely to be effective if they do not understand the theories and practices of motivation. What you believe about people materially affects the way your team reacts to you and your leadership. This course focuses on the inherent needs of people and how to improve productivity and motivate a workforce. The level of motivation displayed by a team is a reflection of the skills of the leader.

Managers and leaders use power every day, many feel reluctant to use it or even to admit that it is part of their job. However, using power effectively is an important skill and by developing influencing techniques can lead to increased effectiveness in a team. This course describes the sources of power and strategies and assesses your abilities in line with these. Power should contribute to organisational goals, respect human rights and conform to standards of equality and justice.

Transforming leadership is about leaders having a transforming approach to their work and lives. They operate from a set of core beliefs about people that when displayed and operated upon, motivate them to perform effectively and contribute to the development of the organisation. This transforming approach simultaneously impacts the personal development and corporate productivity of all involved. This course explores seven key areas to help you become more effective as a leader.

Much of what you achieve will depend on your ability to persuade other people. In many respects, persuasion is the highest form of communication. This course looks at the ability of persuasion and negotiation in producing successful outcomes and the skill required in moving towards a convergence of opinion and understanding. Like much of leadership, negotiation depends on your attitudes in approach, as well as your ability to devote time to planning.

To achieve optimum performance and long-term success all organisations have to respond and adapt to the external environment. Similarly, all job specifications within an organisation are conditioned by the plans that need to be followed in order to change. This course addresses the ability you require in having the knowledge and understanding of your organisation’s objectives, strategies and plans as well as your knowledge of the external environment in relation to political, social, financial and market competitive forces that affect your organisation.

Personal character is the sum of your moral and ethical qualities. It is these same qualities that provide the foundation for your working relationships. This course helps you to reflect on your work behaviour and how this manifests itself in terms of integrity. Without this it is impossible to lead and manage a team with any degree of lasting success. Nor is it possible to survive in an organisation, which is not dedicated to ethical relationships.