Name: Receptionist Short Diploma
Price: 5 GBP
Availability: InStock

Pest Control in Food Business Level 1Dive into the fundamentals of pest control in the food industry, explore the crucial link between HACCP and pest control, learn effective strategies for pest control in kitchens, and discover the essentials of planning pest control for your business &amp; maintaining meticulous pest control documentation and record keeping. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the fundamentals of pest control in food business.</li><li fr-original-style="" style="box-sizing: border-box;">Integrate pest control practices into HACCP systems effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Implement pest control measures specific to kitchen environments.</li><li fr-original-style="" style="box-sizing: border-box;">Develop a comprehensive pest control plan for business.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise appropriate protective clothing and equipment in pest control.</li><li fr-original-style="" style="box-sizing: border-box;">Maintain accurate pest control documentation and records.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Pest Control in Food Business Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Pest Control in the Food Industry 101: Gain a comprehensive understanding of the fundamentals of pest control in the context of the food business, ensuring food safety and compliance.</li><li fr-original-style="" style="box-sizing: border-box;">HACCP &amp; Pest Control: Explore the critical relationship between Hazard Analysis and Critical Control Points (HACCP) principles and effective pest control measures, safeguarding food hygiene.</li><li fr-original-style="" style="box-sizing: border-box;">Pest Control in Kitchens: Learn specialized techniques for pest control in commercial kitchens, preventing infestations and contamination risks.</li><li fr-original-style="" style="box-sizing: border-box;">Pest Control Planning for Business: Develop strategic pest control plans tailored to your food business, addressing unique challenges and regulatory requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Protective Clothing and Equipment in Pest Control: Understand the importance of personal protective equipment (PPE) and specialized gear in effective pest control practices.</li><li fr-original-style="" style="box-sizing: border-box;">Pest Control Documentation and Record Keeping: Master the art of meticulous documentation and record-keeping in pest control, ensuring compliance and continuous improvement.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Empower UK Employment Training

Food Safety

Food & Hygiene

Accredited Food Safety

Pest Control in Food Business Level 1

General Admission

Revenue Cycle Management for Medical SecretaryMaster the essential skills of a Medical Secretary with our Revenue Cycle Management course tailored specifically for Medical Secretaries. Dive into the intricacies of Revenue Cycle Management, including verification processes, medical coding, and efficient accounts management. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Master Revenue Cycle Management for Medical Secretary roles.</li><li fr-original-style="" style="box-sizing: border-box;">Proficiently perform patient information verification processes.</li><li fr-original-style="" style="box-sizing: border-box;">Skillfully navigate and apply medical coding practices.</li><li fr-original-style="" style="box-sizing: border-box;">Manage accounts effectively within a medical setting.</li><li fr-original-style="" style="box-sizing: border-box;">Generate accurate and insightful reports in Revenue Cycle Management.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Revenue Cycle Management for Medical Secretary Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Revenue Cycle Management for Medical Secretary: Gain comprehensive knowledge of revenue cycle management (RCM) specific to the role of a medical secretary, understanding the key processes and responsibilities involved.</li><li fr-original-style="" style="box-sizing: border-box;">Verification Processes: Learn the essential procedures for verifying patient information, insurance coverage, and eligibility, ensuring accurate and efficient billing and claims processing.</li><li fr-original-style="" style="box-sizing: border-box;">Medical Coding: Master the art of medical coding, including CPT and ICD coding systems, to correctly translate healthcare services and diagnoses into codes for billing and compliance purposes.</li><li fr-original-style="" style="box-sizing: border-box;">Accounts Management: Acquire the skills needed to effectively manage patient accounts, including billing, claims submission, and follow-up, optimizing revenue collection while maintaining compliance with healthcare regulations.</li><li fr-original-style="" style="box-sizing: border-box;">Reporting in RCM: Explore the significance of reporting within revenue cycle management, understanding how to generate and analyze reports related to billing, reimbursement, and financial performance.</li></ul>

Medical Secretary

Healthcare

Revenue Cycle Management for Medical Secretary

Certificate in Leadership and Team Skills Level 1Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define various Leadership styles.</li><li fr-original-style="" style="box-sizing: border-box;">Explain strategies for motivating and managing teams.</li><li fr-original-style="" style="box-sizing: border-box;">Implement effective time management techniques in Leadership.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate financial management principles in Leadership.</li><li fr-original-style="" style="box-sizing: border-box;">Develop project, performance, and talent management skills in Leadership.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Certificate in Leadership and Team Skills Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics.</li><li fr-original-style="" style="box-sizing: border-box;">Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills.</li><li fr-original-style="" style="box-sizing: border-box;">Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency.</li><li fr-original-style="" style="box-sizing: border-box;">Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation.</li><li fr-original-style="" style="box-sizing: border-box;">Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints.</li><li fr-original-style="" style="box-sizing: border-box;">Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans.</li><li fr-original-style="" style="box-sizing: border-box;">Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Certificate in Leadership and Team Skills Level 1

Level 1 Certificate in LogisticsUnlock the world of Logistics with our Level 1 Certificate in Logistics. Explore the intricacies of Logistics Management, Supply Chain, and Procurement. Master the art of Risk Modelling, Reverse Logistics, and advanced Logistics strategies.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Describe fundamental Logistic Management Principles.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze the intricacies of Shipment and Supply Chain in Logistics.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate proficiency in Sourcing, Purchasing, and Procurement within Logistics.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the principles and practices of Reverse Logistics and Recycling in the supply chain.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the role of Technology in Logistics Management.</li><li fr-original-style="" style="box-sizing: border-box;">Assess Sustainable Practices in Logistics and their impact on the environment.</li><li fr-original-style="" style="box-sizing: border-box;">Develop strategies for Efficient Inventory Management in Logistics.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the significance of Global Logistics and its impact on international trade.</li><li fr-original-style="" style="box-sizing: border-box;">Formulate effective strategies for Cost-effective Transportation and Distribution in Logistics.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Level 1 Certificate in Logistics Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Logistic Management Principles: Gain a solid understanding of logistics fundamentals.</li><li fr-original-style="" style="box-sizing: border-box;">Shipment and Supply Chain: Learn how to manage efficient shipments within the supply chain.</li><li fr-original-style="" style="box-sizing: border-box;">Supply Chain Management and Risk Modelling: Explore supply chain logistics and risk assessment.</li><li fr-original-style="" style="box-sizing: border-box;">Sourcing, Purchasing, and Procurement: Master logistics in sourcing, purchasing, and procurement.</li><li fr-original-style="" style="box-sizing: border-box;">Reverse Logistics and Recycling: Discover sustainable logistics practices, including recycling and reverse logistics.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Logistics

Logistics Management

Transport & Logistics

Level 1 Certificate in Logistics

Certificate in Mental Health Awareness Level 1 Embark on a transformative exploration of Mental Health with our Level 1 Certificate, meticulously crafted for depth and clarity. Dive into the nuances of Mental Health, from understanding adolescents&#39; challenges to ensuring well-being in the workplace.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the fundamental concepts of Mental Health.</li><li fr-original-style="" style="box-sizing: border-box;">Apply the principles of Mental Health First Aid effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze the impact of technology on adolescents&#39; Mental Health.</li><li fr-original-style="" style="box-sizing: border-box;">Assess the significance of Mental Health in the workplace.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the core concepts associated with Mental Health.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate the application of Mental Health First Aid principles.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze the influence of technology on adolescents&#39; Mental Health.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Certificate in Mental Health Awareness Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Mental Health Basics: Gain foundational knowledge of Mental Health concepts, including its importance and impact.</li><li fr-original-style="" style="box-sizing: border-box;">Principles of Mental Health First Aid: Understand the principles and practices of Mental Health First Aid for immediate and effective intervention.</li><li fr-original-style="" style="box-sizing: border-box;">Adolescents&#39; Mental Health and Technology: Master the relationship between technology and adolescents&#39; Mental Health, focusing on both risks and benefits.</li><li fr-original-style="" style="box-sizing: border-box;">Treatment of Mental Illness: Acquire skills in identifying and understanding various treatment options for Mental Health conditions.</li><li fr-original-style="" style="box-sizing: border-box;">Legislation and Services for Mental Illness: Learn about the legal framework and services available for Mental Health support and treatment.</li><li fr-original-style="" style="box-sizing: border-box;">Mental Health in the Workplace: Understand the importance of Mental Health in the workplace and strategies for its promotion and management.</li></ul>

Mental Health

Mental Health At Work

Mental Health Nurse

Certificate in Mental Health Awareness Level 1

Creative Writing Level 1: Freelance Travel WritingEmbark on your Creative Writing journey with a Preface to Travel Writing. Prepare for the Art of Creative Writing in travel, and equip yourself with the Creative Writing Travel Writer&#39;s Toolkit. Master Techniques for Effective Creative Writing and discover your unique Creative Writing style.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Summarise Preface in Creative Writing.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare for Creative Writing in travel.</li><li fr-original-style="" style="box-sizing: border-box;">Equip with Creative Writing toolkit.</li><li fr-original-style="" style="box-sizing: border-box;">Master Effective Creative Writing techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Discover your Creative Writing style.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Creative Writing Level 1: Freelance Travel Writing Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduce Creative Writing in Travel: Delve into the captivating realm of travel writing and its specific Creative Writing demands.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare for Creative Writing: Ready yourself for travel adventures and gather invaluable experiences that enrich your Creative Writing.</li><li fr-original-style="" style="box-sizing: border-box;">Master the Creative Writing Toolkit: Acquire essential Creative Writing tools, such as research methods, interviewing skills, and photography.</li><li fr-original-style="" style="box-sizing: border-box;">Hone Creative Writing Techniques: Master the art of crafting narratives and descriptions that not only inform but captivate through Creative Writing.</li><li fr-original-style="" style="box-sizing: border-box;">Discover Your Creative Writing Style: Identify your unique Creative Writing voice, setting yourself apart in the travel writing landscape.</li><li fr-original-style="" style="box-sizing: border-box;">Navigate Creative Writing Realities: Comprehend the practical facets of Creative Writing in freelance travel writing, from pitching to managing industry challenges.</li></ul>

Writing a Book

Writing Skills

Creative Writing Level 1: Freelance Travel Writing

Safeguarding Children, Child Protection &amp; Child Care DiplomaDelve into the critical field of Safeguarding with our comprehensive diploma designed to equip you with the essential skills and knowledge needed for safeguarding children. This diploma serves as a vital step in your career, making you a proficient expert in the realm of Safeguarding. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehend the indispensable role of Safeguarding in child welfare.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the signs of child abuse and the imperative of Safeguarding from such abuse.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the specific requirements for Safeguarding disabled children.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarise yourself with the legal framework, laws, and regulations that guide Safeguarding.</li><li fr-original-style="" style="box-sizing: border-box;">Gain a foundational understanding of Child Protection basics in the context of Safeguarding.</li><li fr-original-style="" style="box-sizing: border-box;">Address the challenges of child sexual exploitation within the broader Safeguarding framework.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules:Importance of Safeguarding: Gain a profound understanding of why Safeguarding is a cornerstone in child care and welfare.Safeguarding from Child Abuse: Learn how to identify, report, and prevent child abuse, emphasising the critical role of Safeguarding.Safeguarding Disabled Children: Specialise in the unique needs and challenges faced by disabled children and the responsibilities in Safeguarding them.Laws and Regulations in Safeguarding: Equip yourself with the legal knowledge necessary for ensuring best practices in Safeguarding.Child Protection Basics in Safeguarding: Dive into the core concepts of child protection and how they align with Safeguarding practices.Child Sexual Exploitation in Safeguarding: Master the skills to detect and address child sexual exploitation, another vital aspect of Safeguarding.<div id="career_path" fr-original-style="" style="box-sizing: border-box;">
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Child Care

Child First Aid

Child Development

Child Counselling

Safeguarding Children, Child Protection & Child Care Diploma

Level 1 Certificate in Property Law PrinciplesExplore the basics and property rights, unravel the intricacies of taxes and joint ownership, and grasp the essentials of property licensing and maintenance insurance. Master the principles that govern property law, positioning yourself as an expert in the field. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define basics in Property Law.</li><li fr-original-style="" style="box-sizing: border-box;">Explain property rights in Property Law.</li><li fr-original-style="" style="box-sizing: border-box;">Implement tax knowledge in Property Ownership.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate joint property ownership concepts.</li><li fr-original-style="" style="box-sizing: border-box;">Develop property licensing and insurance strategies.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Level 1 Certificate in Property Law Principles Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basics of Property Law: Acquire a foundational understanding of property law, including its principles, concepts, and the legal framework governing property rights.</li><li fr-original-style="" style="box-sizing: border-box;">Property Rights: Explore the various property rights, both real and personal, that individuals and entities can hold, and learn how these rights are legally protected.</li><li fr-original-style="" style="box-sizing: border-box;">Taxes and Property Ownership: Gain insights into the tax implications of property ownership, including property taxes, assessments, and the legal obligations related to taxation.</li><li fr-original-style="" style="box-sizing: border-box;">Joint Ownership of Property: Understand the legal aspects of joint ownership of property, including co-tenancy, joint tenancy, and tenancy in common, and the rights and responsibilities of co-owners.</li><li fr-original-style="" style="box-sizing: border-box;">Property Licensing: Learn about property licensing agreements, their legal requirements, and how they affect property transactions and usage.</li><li fr-original-style="" style="box-sizing: border-box;">Property Maintenance Insurance: Explore the importance of property maintenance insurance, including coverage options, legal considerations, and its role in protecting property owners and stakeholders.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Property Management

Property Investment

Property Development

Level 1 Certificate in Property Law Principles

IAOTH Accredited Diploma in Child PsychologyEmbark on a profound journey into the developing mind with our IAOTH Accredited Diploma in Child Psychology. Explore influential theories, the role of parenting, and the impact of education on child development. Enhance your understanding of self-esteem, confidence, and behavioral challenges in children. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Analyze various theories in Child Psychology regarding child development.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the role of parenting in Child Psychology and child development.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the influence of teachers on brain development in Child Psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Study the development of self-esteem and confidence in Child Psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Identify and address behavioral problems in children through Child Psychology.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from IAOTH Accredited Diploma in Child Psychology:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Theories of the Development of a Child: Delve into foundational theories in Child Psychology that explain child development stages.</li><li fr-original-style="" style="box-sizing: border-box;">Parenting in Child Development: Examine how parenting styles and approaches impact child development in Child Psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Teachers Shape the Brain of a Child: Explore the significant role teachers play in the cognitive and emotional development of children in Child Psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Self-Esteem and Confidence: Understand the factors that contribute to building self-esteem and confidence in children within the framework of Child Psychology.</li><li fr-original-style="" style="box-sizing: border-box;">Behavioral Problems in Children: Identify common behavioral problems in children and learn effective strategies to address them using principles of Child Psychology.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Child Neurology

Child Psychology

In this Child Psychology Course, learners will gain a basic understanding of child psychology issues and child development, including its various stages.



IAOTH Accredited Diploma in Child Psychology

Receptionist Short DiplomaEmbark on your journey to become an exceptional Receptionist with our Short Diploma. Gain an in-depth understanding of the Receptionist Role and hone essential Communication and Customer Service Skills. Master Office Administration, Front Desk Management, and Scheduling to excel in your Receptionist career. Elevate your skills with this comprehensive course in Receptionist Excellence. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define the Receptionist role in various professional settings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply effective communication skills specific to the Receptionist role.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate exceptional customer service skills as a Receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Execute office administration tasks proficiently in a Receptionist role.</li><li fr-original-style="" style="box-sizing: border-box;">Manage front desk operations competently as a Receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Implement scheduling and time management techniques relevant to the Receptionist position.</li><li fr-original-style="" style="box-sizing: border-box;">Prioritize tasks and responsibilities as a Receptionist effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Handle inquiries and requests professionally in the role of a Receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize technology and software for Receptionist duties efficiently.</li><li fr-original-style="" style="box-sizing: border-box;">Contribute to a positive and welcoming atmosphere in the workplace as a Receptionist.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Receptionist Short Diploma Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Receptionist Role Overview: Begin your journey as a Receptionist with a comprehensive understanding of your role. Explore the key responsibilities, etiquette, and professionalism expected in this vital position.</li><li fr-original-style="" style="box-sizing: border-box;">Communication Skills for Receptionist: Master effective communication techniques tailored for Receptionists. Learn to greet visitors, answer phone calls, and convey information with clarity and courtesy.</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Skills: Elevate your customer service skills to provide a warm and welcoming experience to all guests. Understand how to handle inquiries, resolve issues, and leave a positive impression.</li><li fr-original-style="" style="box-sizing: border-box;">Office Administration for Receptionist: Dive into the administrative aspects of the Receptionist role. Gain proficiency in tasks such as appointment booking, record-keeping, and managing office supplies.</li><li fr-original-style="" style="box-sizing: border-box;">Front Desk Management for Receptionist: Take charge of the front desk with confidence. Learn about handling visitor traffic, maintaining a tidy reception area, and ensuring a smooth flow of operations.</li><li fr-original-style="" style="box-sizing: border-box;">Scheduling and Time Management: Develop excellent scheduling and time management skills. Efficiently manage appointments, meetings, and tasks, ensuring the reception area runs smoothly.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Medical Receptionist

Receptionist

Hotel Receptionist

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!



Receptionist Short Diploma

<h3 style="color: rgb(55, 55, 55); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 55, 55);">Audience</h3>This is an intermediate course for system and database administrators, application developers, and other individuals who need a technical introduction to selected new features of Db2 13 for z/OS.<h3 style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);">Prerequisites</h3><div style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);">You should have practical experience with Db2 for z/OS</div><h3 style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);">Duration</h3>2 days.&nbsp;<h3 style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);">Course Objectives</h3>Learn about the new features and enhancements of Db2 for z/OS (v13), including the technical detail of the functional enhancements of this significant new version of Db2 for z/OS.<h3 style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);">Course Content</h3><ul style="color: rgb(55, 55, 55); box-sizing: border-box;" fr-original-style=" color: rgb(55, 55, 55);"><li fr-original-style="" style="box-sizing: border-box;">Unit 1: Db2 v12 Function Levels: Selected Highlights</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Migrating to Db2 13</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Availability &amp; Scalability</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Performance</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Application Management and SQL Changes</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: SQL Data Insights</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Security</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: IBM Db2 Utilities</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Instrumentation and Serviceability</li></ul>

Verhoef Training Ltd.

New Db2 13 Functions and Features - CV321G

Early bird

Book your place early to get an extra discount!

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2>Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience &ndash; Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories &ndash; and is independently assessed/certified.<blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&ldquo;The CPUX course was hugely insightful and I thoroughly enjoyed taking it. I left with the knowledge and understanding that has allowed me to talk confidently to senior managers about human-centred design and user experience, and the certification really demonstrates my expertise in the field.&ldquo;<cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Debbie Maxwell Digital Marketing Manager, Legal &amp; General</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2>Absolutely! The Foundation level certification is appropriate for anyone who works in UX or who wants to become familiar&nbsp;with the basics of usability, for example, Product Managers, Software Developers and Designers of all interactive systems that have a user interface.If you want to:&bull; ensure that your knowledge of usability and user experience is completely up-to-date; &bull; acquire knowledge and skills that follow the established conventions; &bull; have recognised proof of your knowledge of usability and user experience&hellip;&hellip;then CPUX-F is for you!The certification gives you the qualification needed to advance to the higher certificates in the areas of usability testing (CPUX-UT) and user requirements engineering (CPUX-UR).<figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2>The course is based on content from the <a href="http://www.uxqb.org/en/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">International Usability and User Experience Qualification Board</a> (UXQB) and is delivered remotely.The course provides an introduction to usability and user experience in the areas of:<ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Usability principles and guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and defining the context of use:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Procedures for analysis</li><li fr-original-style="" style="box-sizing: border-box;">Observation</li><li fr-original-style="" style="box-sizing: border-box;">Interviews</li><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User groups</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">How to gather and specify user requirements</li><li fr-original-style="" style="box-sizing: border-box;">Describing user interactions:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Design</li><li fr-original-style="" style="box-sizing: border-box;">Low and high-fidelity prototypes</li><li fr-original-style="" style="box-sizing: border-box;">Dialogue principles</li><li fr-original-style="" style="box-sizing: border-box;">Heuristics</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Best-practice error messaging</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Usability testing and other evaluation methods<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A step-by-step approach to running a usability test</li><li fr-original-style="" style="box-sizing: border-box;">Typical errors</li><li fr-original-style="" style="box-sizing: border-box;">Heuristic evaluation</li><li fr-original-style="" style="box-sizing: border-box;">Questionnaires</li></ul></li></ul><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Interviews<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personas</li><li fr-original-style="" style="box-sizing: border-box;">Scenarios</li><li fr-original-style="" style="box-sizing: border-box;">User group profiles</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Systematically deriving user needs from context of use descriptions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Differentiate between types of user needs</li><li fr-original-style="" style="box-sizing: border-box;">Apply quality factors for user needs</li><li fr-original-style="" style="box-sizing: border-box;">Recognise user needs in context of use information</li><li fr-original-style="" style="box-sizing: border-box;">Formulate user needs so that enables requirements can be derived</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Deriving, specifying, structuring and prioritising user requirements<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Validate user requirements with users</li><li fr-original-style="" style="box-sizing: border-box;">Use of a structured scheme for prioritisation</li><li fr-original-style="" style="box-sizing: border-box;">Ranking the relevance of user requirements together with users </li></ul></li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&ldquo;Really enjoyed the course at Bunnyfoot! It gave me a good overview of human centred design, and our teacher helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam!? Amy Tatton-Brown Digital e-Commerce Conversion Manager, Lloyds Banking Group </cite></blockquote><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Certification</h2>In order to gain the CPUX-Foundation certification, you must pass the 75-minute test that consists of 40 multiple choice questions. To pass, you must score at least 28 points out of the 40 possible.You can find a complete example of a certification test on the <a href="https://uxqb.org/en/certification/foundation-level/" target="_blank" rel="noreferrer noopener" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">UXQB website</a><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What are the UXQB and CPUX?</h2>The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB&rsquo;s objective is to develop, maintain and manage the CPUX certification programs.CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.Read more about UX certification at <a href="https://uxqb.org/en/certification/foundation-level/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">uxqb.org&nbsp;</a>where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for Remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li></ul>

Bunnyfoot

UI / UX Design

Ux Research

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

Certified Professional for Usability and User Experience – Foundation Certification (CPUX-F)

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

Cambridge

Research Quality Association

Quality Assurance for Good Laboratory Practice

RQA Member

Non Member

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under. <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5>The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG<img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable">&nbsp;Suitable for Wheelchairs <img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</section></article> <a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5>Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.Cost: &pound;895 + vat<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5>Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.Cost: &pound;895 + vat<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5>Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.Cost: &pound;795 + vat<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">March 2024&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;">May 2024&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;">July 2024&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;">September 2024&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;">November 2024&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;">January 2025&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"> </article></section></section>

Train The Trainer Course

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2>This course covers the basics &ndash;&nbsp;from what we mean by accessibility and why we should be thinking about it, through to how to design and test your websites and apps for accessibility.You will get loads of supporting information &ndash; everything you need to bring your team and management on your accessibility journey &ndash; and there will be plenty of practical exercises, looking at and analysing real websites for basic accessibility. It&rsquo;s fun, it&rsquo;s interactive and you will meet interesting people to exchange ideas and experiences with!<blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">&ldquo;I would definitely recommend Bunnyfoot&rsquo;s courses. The day was useful, informative and had the evidence to back it all up.&ldquo;<cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Jessica Woods UX Designer, House of Commons</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2>If you are responsible for writing website content, designing websites or coding them, and you want to know how to do that in such a way that as many people as possible are able to navigate and interact with them, then this course is for you.<figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2>Topics covered in the course include:<ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">What we mean by accessibility and disability</li><li fr-original-style="" style="box-sizing: border-box;">Why we should design accessible websites</li><li fr-original-style="" style="box-sizing: border-box;">An overview of assistive technologies</li><li fr-original-style="" style="box-sizing: border-box;">How to find out how accessible your website or app is</li><li fr-original-style="" style="box-sizing: border-box;">Useful processes and tools for evaluation</li><li fr-original-style="" style="box-sizing: border-box;">12 principles for evaluating and producing accessible design, content and code</li><li fr-original-style="" style="box-sizing: border-box;">An introduction to the Web Content Accessibility Guidelines (WCAG)</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2>After completing the training, you will be able to:<ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Understand more about the access needs of your users</li><li fr-original-style="" style="box-sizing: border-box;">Communicate the importance of accessibility&nbsp;to senior stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Confidently explain ways of improving your website&rsquo;s accessibility to your teams</li><li fr-original-style="" style="box-sizing: border-box;">Test your website to check if it meets basic accessibility requirements</li><li fr-original-style="" style="box-sizing: border-box;">Produce content that is accessible</li></ul><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Web Accessibility

Accessibility

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. 

Practical Accessibility

A day of Data Governance, support, networking, and answering your questions<h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

Are you responsible for implementing Data Governance? Are you expected to have all the answers?


 


It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.


 


You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!


 


You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.


 


If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.


 


I can help you with that.


 


Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

<iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

Professional Development

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

Caerphilly

If you are new into the role of assessing; want to become a qualified assessor or assess learners as part of a teaching or training role, this qualification will provide you with a sound knowledge of using assessment competently and appropriately.The course is delivered over 4 x half day workshops via Zoom, followed by 3 assignments.Through attending this course, you will be able to understand:<div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The role of an assessor and others involved in the assessment process</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan assessment</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Different assessment methods and making assessment decisions</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to involve learners and others in the assessment process</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Legal and regulatory requirements relating to assessment</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"> </div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2>This course can be completed in bilingually (workshops are in English, assignments and mentoring can be done in Welsh)Following completion of this course, you can complete further qualifications in assessment, once you have access to two learners to carry out assessment with.</div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">First step on the ladder to becoming a qualified assessor</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Do not have to be working in a role as an assessor</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive online workshops and one to one support to complete assignments</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Course delivery, mentoring &amp; support with an experienced assessor</div></li></ul></div>

If you are new into the role of assessing; want to become a qualified assessor or assess learners as part of a teaching or training role, this qualification will provide you with a sound knowledge of using assessment competently and appropriately.
The course is delivered over 4 x half day workshops via Zoom, followed by 3 assignments.
Through attending this course, you will be able to understand:
The role of an assessor and others involved in the assessment process
How to plan assessment
Different assessment methods and making assessment decisions
How to involve learners and others in the assessment process
Legal and regulatory requirements relating to assessment



Further Information
This course can be completed in bilingually (workshops are in English, assignments and mentoring can be done in Welsh)
Following completion of this course, you can complete further qualifications in assessment, once you have access to two learners to carry out assessment with.



Benefits
First step on the ladder to becoming a qualified assessor
Do not have to be working in a role as an assessor
Interactive online workshops and one to one support to complete assignments
Course delivery, mentoring & support with an experienced assessor

Panda Education and Training Ltd

Assessor Training

Level 3 Award in Understanding the Principles and Practices of Assessment

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners knowledge of Mental Health First Aid and associated conditions</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div>Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions. The&nbsp;Ofqual Register number&nbsp;for this course is 603/3770/9<img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Pochat Training

Mental Health First Aid

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Psychological First Aid

Psychological Wellbeing

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

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