Name: Financial Crime Risk Management
Price: 60 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Herbalist Course: Understanding the Fundamentals of Herbal Medicine. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Herbal Medicine:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical perspectives on herbal medicine</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles and philosophy of herbalism</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of herbal traditions worldwide</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Botany and Herbal Safety:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Botanical identification and classification</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Wildcrafting and sustainable harvesting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Safety considerations in herbal medicine</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Chemistry of Herbs:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Phytochemistry and active constituents</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Extraction methods and techniques</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the chemical composition of herbs</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Preparation of Herbal Remedies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Herbal formulations and recipes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tinctures, teas, infusions, and decoctions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dosage and administration guidelines</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Herbal Hair and Skin Care:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using herbs for hair and skin health</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Formulating natural skincare products</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Remedies for common dermatological conditions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Herbalist Approach and Conventional Herbal Medicines:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integrating herbalism with conventional medicine</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Collaboration between herbalists and healthcare professionals</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in herbal practice</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Herbs of Bible and China:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring biblical herbs and their uses</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Traditional Chinese herbs and herbal formulas</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cultural perspectives on herbal medicine</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ayurvedic Medicine:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to Ayurvedic principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Doshas, constitution, and herbal therapies in Ayurveda</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integrating Ayurveda with Western herbalism</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Aromatherapy:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Essential oils and their therapeutic properties</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Methods of extraction and application</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Incorporating aromatherapy into herbal practice</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Anxiety, Metabolism, and Common Cold:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Herbal remedies for stress and anxiety</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Herbs to support metabolism and weight management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Herbal solutions for preventing and managing common colds</li></ul></li></ol>

John Academy

Skincare

Ayurveda

Aromatherapy

Botany

Discover the transformative world of herbal medicine with our comprehensive Herbalist Course. Dive into the principles of holistic health, explore botanical identification, and master the art of preparing herbal remedies. From the chemistry of herbs to the therapeutic wonders of aromatherapy, unlock the healing potential of nature. Embrace a holistic approach to well-being, integrating traditional wisdom with contemporary understanding. Enrich your knowledge in Ayurveda, Biblical and Chinese herbs, and learn to formulate natural skincare products. Join us on a journey of wellness and natural healing. 

Herbalist Course: Understanding the Fundamentals of Herbal Medicine

General Admission

<p>The Talent Management Level 3 at QLS Level 3 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Talent Management Level 3 at QLS Level 3 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Talent Management Level 3 at QLS Level 3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Talent Management Level 3 at QLS Level 3 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Section 1: Introduction</strong></p><ul><li>Unit 1: Welcome to the Course</li><li>Unit 2: Highlights of this Course</li><li>Unit 3: Little Activity Before We Begin</li></ul><p><strong>Section 2: Core Concepts of Talent Management</strong></p><ul><li>Unit 1: What is Talent Management</li><li>Unit 2: Responsibilities of Manager &amp; Professionals</li><li>Unit 3: The Pillar of Successful Business</li><li>Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it</li></ul><p><strong>Section 3: Top Reasons Why Employees Leave an Organisation</strong></p><ul><li>Unit 1: Top 5 Reasons Why Employees Leave an Organisation</li><li>Unit 2: Reasons of Employee Resignation</li></ul><p><strong>Section 4: Understanding the Needs and Mindset of Employee</strong></p><ul><li>Unit 1: The Most Useful Technique to Understand Employee's Needs</li><li>Unit 2: Practical, Real Life Example of Retaining Top Employees &amp; Keeping Them Engaged</li></ul><p><strong>Section 5: Steps to Create an Effective Talent Management Plan</strong></p><ul><li>Unit 1: Steps in Talent Management Process</li></ul><p><strong>Section 6: Talent Acquisition</strong></p><ul><li>Unit 1: What is Talent Acquisition and How it is Different from Recruitment</li><li>Unit 2: Steps for Talent Acquisition</li><li>Unit 3: Top Selection Tests to Check Candidate's Potential</li><li>Unit 4: Manpower Estimation Template</li></ul><p><strong>Section 7: How to Develop High Potential Employees</strong></p><ul><li>Unit 1: Creating a High Performance Workforce</li><li>Unit 2: Understanding the Difference Between Training &amp; Development</li><li>Unit 3: Why Talent Development Process is Important for Employees</li><li>Unit 4: How Talent Development Helps in Running the Business Smoothly</li><li>Unit 5: Steps in Developing the Talent</li></ul><p><strong>Section 8: Evaluating Performance</strong></p><ul><li>Unit 1: Performance Management</li><li>Unit 2: Performance Appraisal</li><li>Unit 3: Tools for Performance Appraisal</li></ul><p><strong>Section 9: "SMR" - How You Can Retain the Employees Using This Formula</strong></p><ul><li>Unit 1: "SMR" - How You Can Retain the Employees Using This Formula</li></ul><p><strong>Section 10: How to Retain High Potential Employees</strong></p><ul><li>Unit 1: Employee Retention Programs</li><li>Unit 2: Onboarding Correctly</li><li>Unit 3: Career Planning &amp; Development</li><li>Unit 4: Job Promotions</li><li>Unit 5: Using Motivators (Financial &amp; Non- Financial Incentives)</li><li>Unit 6: Maintaining Work-Life Balance</li></ul><p><strong>Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy</strong></p><ul><li>Unit 1: Return on Investment (ROI) on Talent Management</li><li>Unit 2: Achieving Business Goals with The Help of Talented Workforce</li><li>Unit 3: Little Activity Before We Began - Here's What You Learnt</li></ul><p><strong>Section 12: Conclusion</strong></p><ul><li>Unit 1: Conclusion</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Talent Management Level 3 at QLS Level 3 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £79</li><li>International: £79 + £10 (postal charge) = £89</li><li>CPD Accredited Certification from One Education</li></ul><p>After successfully completing this Talent Management Level 3 at QLS Level 3 course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Talent Management Level 3 at QLS Level 3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Talent Management Level 3 at QLS Level 3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Talent Management Level 3 at QLS Level 3 Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">The Personal Trainer Course is endorsed by the Quality Licence Scheme, which is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations. Enrol in this 11-Course Bundle for just &pound;49.99 and get an additional 10 CPD-accredited courses for FREE</b>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take your first steps to becoming a personal trainer and discover the road to unlimited earning! This course is loaded with tips and directions to fuel your fitness knowledge. In addition, you will learn the most effective workout techniques to make your client&#39;s fitness goals a reality.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ultimate Personal Trainer bundle course thoroughly introduces you to the roles and responsibilities of a fitness coach. Throughout the course, you will learn about human anatomy, resistance, and cardio endurance training. Our exercise instructions video covers the most effective exercises, such as bench presses, deadlifts, push-ups, and bodyweight squats. In addition, you will identify the significance of nutrition in fitness and learn the diet strategies for hormone balancing. Finally, you will get to grips with the specific skills to instruct your clients in exercise activities and help them reach their ultimate fitness goals in time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is endorsed by the Quality Licence Scheme, which offers a convenient way to enhance your skills and expertise. Upon completion, you will achieve the QLS and CPD certificates, which will help you keep your knowledge and skills up to date and add weight to your resume.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 additional CPD accredited courses &mdash;</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fitness and Muscle-Building Training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Physiotherapy Assistant</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pain Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hormone Health &amp; Testosterone Course</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Diploma in Cupping Massage Therapy</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Eye Relaxation Technique</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Nutrition &ndash; Course</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dieting For Weight Los</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Sports First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Time Management</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Familiarise yourself with the muscle-building formula.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the most effective exercises, such as bench press, bodyweight and squats.</li><li fr-original-style="" style="box-sizing: border-box;">Learn the cardio exercises for weight loss.</li><li fr-original-style="" style="box-sizing: border-box;">Identify the myths of weight loss exercises.</li><li fr-original-style="" style="box-sizing: border-box;">Deepen your understanding of HIIT workouts.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the most common stretching mistakes.</li><li fr-original-style="" style="box-sizing: border-box;">Strengthen your knowledge of cupping massage.</li><li fr-original-style="" style="box-sizing: border-box;">Learn eye relaxation techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the relationship between nutrition and fitness.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Personal Trainer course benefits professionals interested in designing fitness workout plans and assisting others in their fitness journey.</p>

The Personal Trainer Course is endorsed by the Quality Licence Scheme, which is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations. Enrol in this 11-Course Bundle for just £49.99 and get an additional 10 CPD-accredited courses for FREE.
Take your first steps to becoming a personal trainer and discover the road to unlimited earning! This course is loaded with tips and directions to fuel your fitness knowledge. In addition, you will learn the most effective workout techniques to make your client's fitness goals a reality.
The ultimate Personal Trainer bundle course thoroughly introduces you to the roles and responsibilities of a fitness coach. Throughout the course, you will learn about human anatomy, resistance, and cardio endurance training. Our exercise instructions video covers the most effective exercises, such as bench presses, deadlifts, push-ups, and bodyweight squats. In addition, you will identify the significance of nutrition in fitness and learn the diet strategies for hormone balancing. Finally, you will get to grips with the specific skills to instruct your clients in exercise activities and help them reach their ultimate fitness goals in time.
Our course is endorsed by the Quality Licence Scheme, which offers a convenient way to enhance your skills and expertise. Upon completion, you will achieve the QLS and CPD certificates, which will help you keep your knowledge and skills up to date and add weight to your resume.
10 additional CPD accredited courses —
Fitness and Muscle-Building Training
Physiotherapy Assistant
Pain Management
Hormone Health & Testosterone Course
Diploma in Cupping Massage Therapy
Eye Relaxation Technique
Nutrition – Course
Dieting For Weight Los
Sports First Aid
Time Management
 
Learning Outcomes
Familiarise yourself with the muscle-building formula.
Explore the most effective exercises, such as bench press, bodyweight and squats.
Learn the cardio exercises for weight loss.
Identify the myths of weight loss exercises.
Deepen your understanding of HIIT workouts.
Explore the most common stretching mistakes.
Strengthen your knowledge of cupping massage.
Learn eye relaxation techniques.
Understand the relationship between nutrition and fitness.
Who is this course for?
The Personal Trainer course benefits professionals interested in designing fitness workout plans and assisting others in their fitness journey.

Academy for Health and Fitness

Discover a dynamic approach to fitness with our QLS Endorsed Personal Trainer program. Elevate your skills and credibility as a fitness professional with comprehensive training endorsed by industry experts. Perfect for aspiring trainers seeking to excel in the competitive fitness landscape. Enroll now and unleash your potential.

Personal Trainer: QLS Endorsed

<p><strong>&gt;&gt; Invest £100 - For Better Quality &lt;&lt; Learn together, Succeed Together || Train your team with quality - Grab the best deal for you and your team.</strong></p><p><strong> Enrol Catering Management training and achieve the Quality Licence Scheme endorsed certificate </strong></p><p>This Catering Management training includes 1 of the best-selling course endorsed by the Quality Licence Scheme with an endorsed certificate of achievement, expert assistance, and course assessment. Enjoy 12 months of free access to this course and master a range of in-demand professional skills to advance your career. <strong>No hidden costs - simply enrol this Catering Management.</strong></p><p><strong>Key Highlights</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled in, Catering Management, is of the highest quality.</li><li>It helps you to get recognised by employers easily.</li><li>The endorsed certificate of Catering Management course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of the course</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>An Overview of Catering Business</strong></p><ul><li>Catering business formation</li><li>Scope of the business</li><li>Who to Cater To?</li><li>Customer Relationship Management</li><li>Total Quality Management Applications</li></ul><p><strong>Laws and Legislations Regarding Food Safety and Hygiene</strong></p><ul><li>The Food Safety Act 1990</li><li>Food Hygiene (England) Regulations 2005.</li><li>Implementation of an effective Hazard Analysis Critical Control Point <strong> (HACCP)</strong> Management System</li><li>Food Handlers and the Law</li><li>Food Business Owners and the Law</li><li>The Powers of Local Authorities</li><li>Food Safety Act and Other Key Legislation</li></ul><p><strong>Food Safety and Hygiene</strong></p><ul><li>Fundamental hazard analysis critical control points</li><li>Hygiene of Foodstuff</li><li>Hazards and Contamination</li><li>Personal Hygiene Standards</li><li>Food-Borne Illnesses</li></ul><p><strong>Food Safety in Catering</strong></p><ul><li>Guidance on Food Storage and Temperature Control</li><li>Food Allergen Awareness</li><li>Food Preservation</li><li>Premises Equipment Design</li><li>Pest Control</li><li>Management Procedures</li></ul><p><strong>Management of Food and Beverage Operations</strong></p><ul><li>Food Science and Design</li><li>Food and Beverage Management</li><li>Trends in Lodging Food and Beverage Operations</li><li>Availability of Fresh and Premium Quality Produce</li><li>Menu Selection</li><li>Menu Design</li></ul><p><strong>Marketing and Human Resource</strong></p><ul><li>Recruitment and Selection of Employees</li><li>Work Environment</li><li>Marketing Strategies</li><li>Marketing Tools</li><li>Social Media Marketing</li><li>Catering for Events</li></ul><p><strong>Course Assessment </strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Certificate of Achievement</strong></p><p><strong>QLS Endorsed Certificate </strong></p><p>After completing the Catering Management, learners will get an endorsed certificate (Completly FREE) delivered right at their doorstep by post, without paying a single penny! Please note that learners outside the UK must pay a £10 postage charge.</p><p><strong>Accredited Certificate </strong></p><p>After completing the MCQ assessment of this Catering Management, you will also qualify for a CPD QS Accredited Certificate from One Education as proof of your continued professional development. Certification is available in PDF format at the cost of £9, or a hard copy can be sent to you via post at the expense of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Catering Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our training Course .</p>
                        </div>

Catering Management at QLS Level 4 Course

<p>Biochemist employment in the United Kingdom is anticipated to grow by 15% between 2021 and 2031, substantially faster than the average for all occupations. The UK already has 550 biotech firms. They employ around 40,000 employees, the majority of them are involved in biochemistry. So, to be fair, the career prospects seem excellent.</p><p>If you are interested in learning more about Biochemistry, you have come to the correct spot!</p><p>We offer the Biochemistry at QLS Level 4 course to teach you all the fundamentals you need to know.</p><p>This course will introduce you to the basic concepts and applications of biochemistry. You will learn about cell biology, organic chemistry, biomolecules, and biochemistry methods. It will also teach you the basics of protein, nucleic acids, genetics, and metabolism. This easily explained course would help you rapidly master difficult and demanding concepts while broadening your understanding of biochemistry.</p><p>Our course will teach you about the molecular foundation of life. With the world's numerous difficulties, knowing how life and the processes inside it work might be critical to finding answers. Studying biochemistry will provide you with the tools you need to comprehend the world better and how to change it. So, do not hesitate.</p><p>Enrol now!</p><p><strong>Learning Outcomes</strong></p><p>Upon completion of the Biochemistry at QLS Level 4 course, you will be able to,</p><ul><li>Learn the fundamentals of biochemistry.</li><li>Discover more about cells and proteins.</li><li>Learn more about the properties of organic compounds.</li><li>Increase your knowledge of biomolecules and nucleic acid biomolecules.</li><li>Discover more about genetics and the evolution of genetics.</li><li>Recognise the process of metabolism.</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Biochemistry at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assures the Biochemistry at QLS Level 4 course training and learning activities are relevant, reliable, and up to date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Module 01: </strong><strong>Introduction to Biochemistry</strong></p><ul><li>What is Biochemistry?</li><li>Organism</li><li>Molecular Biology</li><li>Cellular Biology</li></ul><p><strong>Module 02: Introduction to Cells</strong></p><ul><li>What Is a Cell?</li><li>Structure of Cell</li><li>Cell Membrane</li><li>Cytoplasm</li><li>Nucleus</li><li>Chromosomes and Genes</li></ul><p><strong>Module 03: Organic Chemistry</strong></p><ul><li>Organic Chemistry</li><li>Organic Compounds</li><li>Structure of Organic Compounds</li><li>Functional Group</li></ul><p><strong>Module 04: Biomolecules</strong></p><ul><li>Carbohydrates</li><li>Lipids</li><li>Proteins</li><li>Amino Acids</li></ul><p><strong>Module 05: Protein</strong></p><ul><li>Proteins</li><li>Protein Function</li><li>Types of Protein</li><li>Protein Formation</li><li>Protein Structure</li><li>Protein Purification</li></ul><p><strong>Module 06: Biomolecules of Nucleic Acids</strong></p><ul><li>Nucleic Acids</li><li>DNA</li><li>RNA</li></ul><p><strong>Module 07: Genetics</strong></p><ul><li>Genetics</li><li>Gene</li><li>Cloning</li><li>Mutation</li></ul><p><strong>Module 08: Metabolism</strong></p><ul><li>Metabolism</li><li>Enzymes</li><li>Hormones</li><li>Digestion</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Biochemistry at QLS Level 4 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £89</li><li>International: £89 + £10 (postal charge) = £99</li><li>CPD Accredited Certificate from One Education</li></ul><p>After successfully completing this Biochemistry at QLS Level 4 course, you will qualify for the CPD-accredited certificate from One Education. The certificateis available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Biochemistry at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Biochemistry at QLS Level 4 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Biochemistry at QLS Level 4 course is comprehensively designed and will be beneficial for the following careers.</p><ul><li>Biochemist</li><li>Biochemistry Technical Manager</li><li>Research Manager</li></ul><p>The average biochemist's pay is £37,750 per year in the United Kingdom. Entry-level salaries begin at £33,500 per year, with most experienced professionals earning up to £60,450 per year.</p>
                        </div>

Biochemistry at QLS Level 4 Course

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Ever wondered what powers the vast majority of web servers, supercomputers, and even smartphones around the world? The answer is Linux, a powerful and versatile operating system. Did you know that according to a recent study, over <strong>60% of web servers in the UK</strong> run on Linux? If you're interested in a career in IT, understanding Linux is an essential skill. This LINUX course bundle equips you with the knowledge and expertise to navigate the world of Linux, from the fundamentals to advanced security practices.</p><p><strong>This LINUX - CPD Certified Bundle Contains 15 of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong>Course 01: </strong>Learn Linux in 5 Days</li><li><strong>Course 02: </strong>LINUX File Management System</li><li><strong>Course 03:</strong> C Programming Language for Beginners on Linux</li><li><strong>Course 04: </strong>LINUX Security and Hardening</li><li><strong>Course 05: </strong>LINUX Shell Scripting</li><li><strong>Course 06: </strong>Learn Ethical Hacking From A-Z: Beginner To Expert</li><li><strong>Course 07: </strong>Securing an Ubuntu Linux Server against Hackers Masterclass</li><li><strong>Course 08: </strong>Bash Scripting, Linux and Shell Programming Masterclass</li><li><strong>Course 09: </strong>CompTIA Network</li><li><strong>Course 10:</strong> IT Support Technician Training</li><li><strong>Course 11:</strong> CompTIA PenTest+ (Ethical Hacking) course<strong><br /></strong></li><li><strong>Course 12: </strong>Web Application Penetration Testing Course</li><li><strong>Course 13: </strong>SQL Database Administrator</li><li><strong>Course 14: </strong>Microsoft Access Databases Forms and Reports</li><li><strong>Course 15: </strong>Computer Operating System and Troubleshooting</li></ul><p>This LINUX bundle offers a structured learning path that starts with the foundational concepts of Linux, guiding you through the file system, working with the command line, and scripting languages like C and Bash. As you progress, you'll delve into essential security practices to harden your Linux systems against potential threats.</p><p><strong>Learning Outcomes of LINUX - CPD Certified Bundle</strong></p><ul><li>Gain a solid understanding of the Linux operating system fundamentals.</li><li>Master essential file management techniques and navigate the Linux directory structure.</li><li>Learn C programming fundamentals within the Linux environment.</li><li>Implement robust security measures to protect your Linux systems.</li><li>Craft effective shell scripts to automate tasks and enhance efficiency.</li></ul><p>Take the first step towards a rewarding career in Linux and related fields and enroll today!</p><p><strong>Why Choose Our LINUX Bundle?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of LINUX</li><li><strong>Get a free student ID card</strong> with LINUX Training</li><li>Get instant access to this LINUX course.</li><li>Learn LINUX from anywhere in the world</li><li>The LINUX is affordable and simple to understand</li><li>The LINUX is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to the LINUX course materials</li><li>The LINUX comes with 24/7 tutor support</li></ul> <p><strong>Start your learning journey straightaway with LINUX!</strong></p><p>This LINUX's curriculum has been designed by LINUX experts with years of LINUX experience behind them. The LINUX course is extremely dynamic and well-paced to help you understand LINUX with ease. You'll discover how to master the LINUX skill while exploring relevant and essential topics.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this LINUX - CPD Certified Diploma bundle.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this LINUX - CPD Certified Diploma bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this LINUX - CPD Certified Diploma course, you are to start your career or begin the next phase of your career.</p><ul><li>Linux administrator</li><li>Network security analyst</li><li>Penetration tester</li><li>Web developer</li><li>IT support specialist</li><li>Database administrator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Learning & Development

IT Certifications

LPIC-1:Linux Administrator

European Computer Driving Licence (ECDL)

Continuous Professional Development (CPD)

ICDL (International Certification of Digital Literacy)

LINUX - CPD Certified

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that in the UK, over <strong>80% </strong>of businesses reported data breaches in 2021? Data protection is no longer just a legal requirement. It's crucial for businesses and individuals alike. Are you concerned about protecting sensitive information in an increasingly digital world? This comprehensive Data Protection Officer bundle equips you with the skills and knowledge to navigate the complex landscape of data security, management, and compliance.</p><p><strong>This Officer Advanced Diploma Bundle Package Includes:</strong></p><ul><li><strong>Course 01:</strong> Data Protection (GDPR) Practitioner</li><li><strong>Course 02: </strong>Data Structure</li><li><strong>Course 03:</strong> Database Management</li><li><strong>Course 04:</strong> Data Entry Administrator</li><li><strong>Course 05:</strong> Microsoft Access Databases Forms and Reports</li><li><strong>Course 06: </strong>IT Administration and Networking</li><li><strong>Course 07:</strong> CompTIA Network</li><li><strong>Course 08: </strong>Network Security and Risk Management</li><li><strong>Course 09:</strong> IT Support Technician Training</li><li><strong>Course 10:</strong> Ethical Hacking, IT Security and IT Cyber Attacking</li><li><strong>Course 11:</strong> Cyber Security Advanced Training</li><li><strong>Course 12:</strong> Cyber Security Law</li><li><strong>Course 13:</strong> CompTIA Healthcare IT Technician</li><li><strong>Course 14:</strong> Information Management</li><li><strong>Course 15:</strong> Quick Data Science Approach from Scratch</li><li><strong>Course 16:</strong> CompTIA Cloud+ (CV0-002)</li><li><strong>Course 17:</strong> Computer Networks Security from Scratch to Advanced</li><li><strong>Course 18:</strong> Internet of Things (IoT)</li><li><strong>Course 19: </strong>Information Governance and Data Management Training</li><li><strong>Course 20:</strong> Touch Typing Complete Training Diploma</li></ul><p>Enrol in our Data Protection Officer bundle today and take your first step towards a rewarding career in the dynamic field of data security.</p><p><strong>Why Choose Our Bundle?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Data Protection Officer</li><li>Get a <strong>free student ID card</strong> with Data Protection Officer Training</li><li>Get instant access to this Data Protection Officer course.</li><li>Learn Data Protection Officer from anywhere in the world</li><li>The Data Protection Officer is affordable and simple to understand</li><li>The Data Protection Officer is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to the Data Protection Officer course materials</li><li>The Data Protection Officer comes with 24/7 tutor support</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p>This Data Protection Officer's curriculum has been designed by Data Protection Officer experts with years of Data Protection Officer experience behind them. The Data Protection Officer course is extremely dynamic and well-paced to help you understand Data protection with ease. You'll discover how to master the Data protection skill while exploring relevant and essential topics.</p><p><strong>Assessment</strong></p><p>You have to complete the assignment given at the end of the Data Protection Officer course. After passing the Data Protection Officer exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p><p>After completing this Data Protection Officer course you can progress towards-</p><ul><li>BCS Foundation Certificate in Data Protection</li><li>BCS Practitioner Certificate in Data Protection</li><li>NCFE Level 2 Certificate in Understanding Data Protection and Data Security</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Data Protection Officer bundle is for whoever wishes to gain a better understanding of the Data Protection Officer.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Data Protection Officer program does not require any prior knowledge; everyone may participate!</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successfully completing the Data Protection Officer course, the learner will have a wide range of career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student, </strong>then you have to pay an additional<strong> 10 GBP </strong>as an international delivery charge.</p></div>
        <h4>CPDQS Accredited PDF Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Data Protection Officer Advanced Diploma - CPD Certified

<p>This Travel Agency Course at QLS Level 4 includes 1 best-selling course endorsed by the Quality Licence Scheme with an endorsed certificate of achievement, expert assistance and course assessment. Enjoy 12 months of access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs - simply enrol this course.</p><p><strong>Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. The course is also accredited by CPD.</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course.</p><p>This premium online course titled Travel Agency Course at QLS Level 4 ensures your professional development with endorsement from Quality Licence Scheme and also CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p>With this course, success becomes a lot easier that enables you to monetise your skills. This is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this </strong><strong>Travel Agency Course at QLS Level 4 Package</strong><strong>:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol This Course from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then this is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of thecourse:</p><p><strong>Module 01: Introduction to Travel and Tourism</strong></p><ul><li>Defining Travel and Tourism</li><li>Business Tourism</li><li>Leisure Tourism</li><li>Differentiating Between Business and Leisure Tourism</li><li>Factors that Motivates to Travel</li><li>Advantages and Disadvantages of Package Holidays</li><li>Various Tourist Destinations</li><li>Culture and Heritage</li></ul><p><strong>Module 02: Tourism Products and Services</strong></p><ul><li>Marketing Mix</li><li>Components of Tourism Products and Services</li><li>Life Cycle of Tourism Product</li></ul><p><strong>Module 03: Tour Operating and Travel Retailing</strong></p><ul><li>Introduction</li><li>The Tour Operator</li><li>Tour Operation Economics</li><li>Consumer Trends Affecting Future of Tour Operation</li><li>Consumer Issues in Tour Operating</li><li>Travel Agents</li><li>Travel Agents and ICT</li><li>Future of Travel Retailing</li><li>Tour Operations Department</li><li>Marketing the Tours</li></ul><p><strong>Module 04: Marketing in Travel and Tourism</strong></p><ul><li>Marketing Strategies</li><li>GTA Marketing Roles</li><li>Market Research</li><li>Marketing Objectives</li></ul><p><strong>Module 05: Developing Communication Skills</strong></p><ul><li>Active Listening</li><li>Telephoning</li><li>Negotiation</li></ul><p><strong>Module 06: Customer Service and Satisfaction</strong></p><ul><li>Introduction</li><li>Quality Tourism Management</li><li>Taking Care of Customer</li><li>Deal With Complaints</li></ul><p><strong>Module 07: Customer Relationship Management</strong><strong>(CRM)</strong></p><ul><li>Types of CRM</li><li>Misunderstandings</li><li>Defining CRM</li><li>CRM Models</li><li>Customer Lifecycle</li></ul><p><strong>Module 08: Human Resource Management in Travel Industry</strong></p><ul><li>Importance on HRM</li><li>Human Resource Development Strategy</li><li>Training</li><li>Rewards, Bonus and Compensation</li><li>Human Resource Information System</li></ul><p><strong>Module 09: Crisis and Visitor Attraction Management</strong></p><ul><li>Crisis Management</li><li>Visitor Attraction Management</li></ul><p><strong>Module 10: Transport Management Procedure</strong></p><ul><li>Principles of Transportation</li><li>Different Forms of Land Transport</li><li>Sea Travel</li><li>Air Travel</li><li>Advantages and Disadvantages of Different Types of Transport</li><li>Issues in Transport Management</li><li>Transportation and Environment</li><li>Customer Safety</li></ul><p><strong>Module 11: Sustainable Tourism</strong></p><ul><li>Sustainable Development</li><li>Sustainable Tourism and Development</li><li>Roles and Responsibilities</li></ul><p><strong>Module 12: Public Awareness Campaigns</strong></p><ul><li>Role of Public Awareness</li><li>Workshops</li><li>Seminars on Public Awareness</li><li>Making Tourists Aware</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Travel Agency Course at QLS Level 4 training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course is designed to help you get the job of your dreams, or even that promotion you've always wanted. Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our course.</p>
                        </div>

Travel Agency Course at QLS Level 4

Course Gate

Online Course Marketing

Online Course Creation

Creative Writing

Craft Books

Content Writing

Children's Book Illustration

Writing Skills

Storybook

Book Writing

Trainers Course

Creative Writing Course: Writing Storybooks For Children

<p><strong>Description</strong></p>
<p>Of the many vulnerabilities and threats to the financial services sector, financial crime risk has emerged as a pervasive, yet widely misunderstood category of risk. As consumers, governments, and the financial industry have gained familiarity with various forms of financial crime, financial services organizations have seen that the underlying risk of financial crimes not only includes the direct action taken by criminals, but also includes the impact of deterrence, detection, and resolution on the organization and its customers.</p>
<p>Financial services organizations have the difficult task of effectively identifying the greatest risks to themselves and to their customers, protecting both parties against unnecessary risks and satisfying regulatory requirements for greater transparency, awareness, and consolidation of information across the organization.</p>
<p>This interactive and engaging programme aims to help participants understand the financial crime regulatory framework; and develop a comprehension on the management of financial crime risks.</p>
<p><strong>Training Duration</strong></p>
<p>This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace.</p>
<p><strong>Participants</strong></p>
<p>This course is ideal for anyone wishing to know more about Financial Crime Risk Management, and the regulatory requirements for investment firms, insurance and banking institutions. It is also suitable to professionals pursuing regulatory CPD in Financial Regulation (such as the FCA etc). It will be particularly suitable to:</p>
<p>• Compliance professionals<br />
• Consultants<br />
• Corporate executives (including CEOs and CFOs)<br />
• Senior managers<br />
• Risk executives<br />
• Directors<br />
• MLROs</p>
<p><strong>Training Method</strong></p>
<p>The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time.</p>
<p>At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units.</p>
<p><strong>Accreditation and CPD Recognition</strong></p>
<p>This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution.</p>
<p>The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA and other financial regulators. The course may be also approved for up to 2 CPD Units by institutions that approve general financial training, such as the CISI.</p>
<p>Eligibility criteria and CPD Units are verified directly by your association or other bodies in which you hold membership.</p>
<p><strong>Registration and Access</strong></p>
<p>To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment.</p>
<p>If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.</p>

LGCA | London Governance and Compliance Academy

Financial Crime Risk Management

Bristol

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> <span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PICTURE BOOKS, YOUNG FICTION, CHAPTER BOOKS, MG, YA</span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Penny Holroyde has worked in children&#39;s publishing for almost 30 years from foreign rights at Walker Books to Rights Director at Candlewick Press in the USA, before becoming an agent specialising in children&#39;s books with the Caroline Sheldon Literary Agency. In 2015 Penny co-founded Holroyde Cartey with Claire Cartey, former art director in children&#39;s books at Hachette. The agency focuses exclusively on authors and illustrators for the children&#39;s book market.<br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Penny has a particular love for picture books but is looking for authors and illustrators working across fiction and non-fiction for all children&#39;s ages from pre-school to crossover. She&#39;s always looking for humour in picture books and chapter books and heart with some messaging in MG. In YA she&#39;s looking for strong character with contemporary settings. She&#39;d also be interested in seeing some horror in YA.<br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Penny is offering 121 sessions for&nbsp;young fiction,&nbsp;middle grade,&nbsp;YA&nbsp;and picture book writers. For chapter books, MG and YA&nbsp;fiction, please submit a covering letter, synopsis and the first three chapters of your manuscript in a single word document. For picture books, please submit a covering letter and two texts.</span></strong></div><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Penny is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 27 August 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, YOUNG FICTION, CHAPTER BOOKS, MG, YA
Penny Holroyde has worked in children's publishing for almost 30 years from foreign rights at Walker Books to Rights Director at Candlewick Press in the USA, before becoming an agent specialising in children's books with the Caroline Sheldon Literary Agency. In 2015 Penny co-founded Holroyde Cartey with Claire Cartey, former art director in children's books at Hachette. The agency focuses exclusively on authors and illustrators for the children's book market.

Penny has a particular love for picture books but is looking for authors and illustrators working across fiction and non-fiction for all children's ages from pre-school to crossover. She's always looking for humour in picture books and chapter books and heart with some messaging in MG. In YA she's looking for strong character with contemporary settings. She'd also be interested in seeing some horror in YA.

Penny is offering 121 sessions for young fiction, middle grade, YA and picture book writers. For chapter books, MG and YA fiction, please submit a covering letter, synopsis and the first three chapters of your manuscript in a single word document. 
For picture books, please submit a covering letter and two texts formatted in 12 point font in continuous stanzas (and with illustration notes if you wish to include them). 
Please send EITHER picture books OR another genre, not both in one submission.
(In addition to the paid sessions, Penny is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 7 October 2024

I Am In Print

SOLD OUT! 15th October Penny Holroyde #Agent121. Looking for: PICTURE BOOKS, YOUNG FICTION, CHAPTER BOOKS, MG, YA

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Software engineers concerned with building, managing and deploying AI solutions that leverage Azure AI Services, Azure AI Search, and Azure OpenAI. They are familiar with C# or Python and have knowledge on using REST-based APIs to build computer vision, language analysis, knowledge mining, intelligent search, and generative AI solutions on Azure.</p><p></p><p></p><p>AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage?Azure AI Services,?Azure AI Search, and?Azure OpenAI. The course will use C# or Python as the programming language.</p><p></p>Prerequisites<p>Before attending this course, students must have:  </p><li>Knowledge of Microsoft Azure and ability to navigate the Azure portal  </li><li>Knowledge of either C# or Python  </li><li>Familiarity with JSON and REST programming semantics  <br />  Recommended course prerequisites  </li><li>AI-900T00: Microsoft Azure AI Fundamentals course<p></p></li></div><div id="course-pills-2"><h3>1 - Prepare to develop AI solutions on Azure</h3> <ul> <li>Define artificial intelligence</li> <li>Understand AI-related terms</li> <li>Understand considerations for AI Engineers</li> <li>Understand considerations for responsible AI</li> <li>Understand capabilities of Azure Machine Learning</li> <li>Understand capabilities of Azure AI Services</li> <li>Understand capabilities of the Azure Bot Service</li> <li>Understand capabilities of Azure Cognitive Search</li> </ul> <h3>2 - Create and consume Azure AI services</h3> <ul> <li>Provision an Azure AI services resource</li> <li>Identify endpoints and keys</li> <li>Use a REST API</li> <li>Use an SDK</li> </ul> <h3>3 - Secure Azure AI services</h3> <ul> <li>Consider authentication</li> <li>Implement network security</li> </ul> <h3>4 - Monitor Azure AI services</h3> <ul> <li>Monitor cost</li> <li>Create alerts</li> <li>View metrics</li> <li>Manage diagnostic logging</li> </ul> <h3>5 - Deploy Azure AI services in containers</h3> <ul> <li>Understand containers</li> <li>Use Azure AI services containers</li> </ul> <h3>6 - Analyze images</h3> <ul> <li>Provision an Azure AI Vision resource</li> <li>Analyze an image</li> <li>Generate a smart-cropped thumbnail</li> </ul> <h3>7 - Classify images</h3> <ul> <li>Provision Azure resources for Azure AI Custom Vision</li> <li>Understand image classification</li> <li>Train an image classifier</li> </ul> <h3>8 - Detect, analyze, and recognize faces</h3> <ul> <li>Identify options for face detection analysis and identification</li> <li>Understand considerations for face analysis</li> <li>Detect faces with the Azure AI Vision service</li> <li>Understand capabilities of the face service</li> <li>Compare and match detected faces</li> <li>Implement facial recognition</li> </ul> <h3>9 - Read Text in images and documents with the Azure AI Vision Service</h3> <ul> <li>Explore Azure AI Vision options for reading text</li> <li>Use the Read API</li> </ul> <h3>10 - Analyze video</h3> <ul> <li>Understand Azure Video Indexer capabilities</li> <li>Extract custom insights</li> <li>Use Video Analyzer widgets and APIs</li> </ul> <h3>11 - Analyze text with Azure AI Language</h3> <ul> <li>Provision an Azure AI Language resource</li> <li>Detect language</li> <li>Extract key phrases</li> <li>Analyze sentiment</li> <li>Extract entities</li> <li>Extract linked entities</li> </ul> <h3>12 - Build a question answering solution</h3> <ul> <li>Understand question answering</li> <li>Compare question answering to Azure AI Language understanding</li> <li>Create a knowledge base</li> <li>Implement multi-turn conversation</li> <li>Test and publish a knowledge base</li> <li>Use a knowledge base</li> <li>Improve question answering performance</li> </ul> <h3>13 - Build a conversational language understanding model</h3> <ul> <li>Understand prebuilt capabilities of the Azure AI Language service</li> <li>Understand resources for building a conversational language understanding model</li> <li>Define intents, utterances, and entities</li> <li>Use patterns to differentiate similar utterances</li> <li>Use pre-built entity components</li> <li>Train, test, publish, and review a conversational language understanding model</li> </ul> <h3>14 - Create a custom text classification solution</h3> <ul> <li>Understand types of classification projects</li> <li>Understand how to build text classification projects</li> </ul> <h3>15 - Create a custom named entity extraction solution</h3> <ul> <li>Understand custom named entity recognition</li> <li>Label your data</li> <li>Train and evaluate your model</li> </ul> <h3>16 - Translate text with Azure AI Translator service</h3> <ul> <li>Provision an Azure AI Translator resource</li> <li>Specify translation options</li> <li>Define custom translations</li> </ul> <h3>17 - Create speech-enabled apps with Azure AI services</h3> <ul> <li>Provision an Azure resource for speech</li> <li>Use the Azure AI Speech to Text API</li> <li>Use the text to speech API</li> <li>Configure audio format and voices</li> <li>Use Speech Synthesis Markup Language</li> </ul> <h3>18 - Translate speech with the Azure AI Speech service</h3> <ul> <li>Provision an Azure resource for speech translation</li> <li>Translate speech to text</li> <li>Synthesize translations</li> </ul> <h3>19 - Create an Azure AI Search solution</h3> <ul> <li>Manage capacity</li> <li>Understand search components</li> <li>Understand the indexing process</li> <li>Search an index</li> <li>Apply filtering and sorting</li> <li>Enhance the index</li> </ul> <h3>20 - Create a custom skill for Azure AI Search</h3> <ul> <li>Create a custom skill</li> <li>Add a custom skill to a skillset</li> </ul> <h3>21 - Create a knowledge store with Azure AI Search</h3> <ul> <li>Define projections</li> <li>Define a knowledge store</li> </ul> <h3>22 - Plan an Azure AI Document Intelligence solution</h3> <ul> <li>Understand AI Document Intelligence</li> <li>Plan Azure AI Document Intelligence resources</li> <li>Choose a model type</li> </ul> <h3>23 - Use prebuilt Azure AI Document Intelligence models</h3> <ul> <li>Understand prebuilt models</li> <li>Use the General Document, Read, and Layout models</li> <li>Use financial, ID, and tax models</li> </ul> <h3>24 - Extract data from forms with Azure Document Intelligence</h3> <ul> <li>What is Azure Document Intelligence?</li> <li>Get started with Azure Document Intelligence</li> <li>Train custom models</li> <li>Use Azure Document Intelligence models</li> <li>Use the Azure Document Intelligence Studio</li> </ul> <h3>25 - Get started with Azure OpenAI Service</h3> <ul> <li>Access Azure OpenAI Service</li> <li>Use Azure OpenAI Studio</li> <li>Explore types of generative AI models</li> <li>Deploy generative AI models</li> <li>Use prompts to get completions from models</li> <li>Test models in Azure OpenAI Studio's playgrounds</li> </ul> <h3>26 - Build natural language solutions with Azure OpenAI Service</h3> <ul> <li>Integrate Azure OpenAI into your app</li> <li>Use Azure OpenAI REST API</li> <li>Use Azure OpenAI SDK</li> </ul> <h3>27 - Apply prompt engineering with Azure OpenAI Service</h3> <ul> <li>Understand prompt engineering</li> <li>Write more effective prompts</li> <li>Provide context to improve accuracy</li> </ul> <h3>28 - Generate code with Azure OpenAI Service</h3> <ul> <li>Construct code from natural language</li> <li>Complete code and assist the development process</li> <li>Fix bugs and improve your code</li> </ul> <h3>29 - Generate images with Azure OpenAI Service</h3> <ul> <li>What is DALL-E?</li> <li>Explore DALL-E in Azure OpenAI Studio</li> <li>Use the Azure OpenAI REST API to consume DALL-E models</li> </ul> <h3>30 - Use your own data with Azure OpenAI Service</h3> <ul> <li>Understand how to use your own data</li> <li>Add your own data source</li> <li>Chat with your model using your own data</li> </ul> <h3>31 - Fundamentals of Responsible Generative AI</h3> <ul> <li>Plan a responsible generative AI solution</li> <li>Identify potential harms</li> <li>Measure potential harms</li> <li>Mitigate potential harms</li> <li>Operate a responsible generative AI solution</li> </ul></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Azure Machine Learning

Microsoft AI-900

Azure Cognitive Services

AI-102T00 Designing and Implementing an Azure AI Solution

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A standalone 10-week course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. &nbsp; At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! You will be told about the other courses we offer so that you can make an informed choice about further learning. Participants in this course often move on to our Introduction to Paper Craft and Mixed Media Course that will introduce you to the basic materials, tools, equipment and techniques used. Experience has shown us that participants for whom English is not their first language, have found that quilling has helped them improve their understanding and spoken English as there is a lot of repetition of basic terms including numbers, colours and directions. Working with someon for whom English is their first language is also helpful.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Basic Shapes (1)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Basic Shapes and Use of a Quilling Comb (2)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Flower and Butterfly: Picture 8&rdquo; x 10&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Making a Shape to Hold Quilled Pieces: Capital Letter</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 6: Basket of Flowers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 7: Cherry Blossom Box</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 8: 2 x 5&rdquo; x 7&rdquo; Pictures: Duck and Boat</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 11: Pot of Lavender (1)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 10: Pot of Lavender (2)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will receive all the materials and items of equipment needed to complete the course. These are yours to keep:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials and Equipment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>Quilling Kit:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: a variety of colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: white</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Board</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Needlemaker&#39;s Wheel of Pins</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Formers x 2&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Comb</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 Pair Tweezers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pokey Tool</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Short</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Long</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Scissors</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Glue Applicator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Book Binders&rsquo; Glue 30 ml</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Black and white 300 gsm card for box and picture</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Please note that the Cademy calenda/description states that this course is over 13 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Craft4Smiles C.I.C. 

A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors.   At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf!  All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.  

Quilling - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00


Craft4Smiles Cademy Launch

Grantham

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our courses offer both in-person and online learning options.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

Total Compliance 

Driving & Vehicles

Compliance & Safety

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform called Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Delegates should be PC literate, i.e., familiar with PC'S/Laptops and have used a mouse and keyboard; be able to launch and close programs; navigate to information stored on the computer;  manage files and folders and be comfortable using Microsoft Office applications such as MS Excel, MS Word etc.</p>Overview<p>The purpose of this course is to provide delegates with the practical skills to build and manage project schedules. It is designed to provide techniques and tips that will help users of the software apply it as a powerful tool to develop competent and unambiguous schedules - while avoiding some of the traps associated with the incorrect application of scheduling features. Techniques learned will also facilitate communicating deliverables and milestones to project stakeholders.</p><p>This course covers management practices and methodologies and an in-depth knowledge of MS Project functionality. Delegates will be able to create and manage project schedules during the course and reinforce attained skills through practical applications.</p></div><div id="course-pills-2"><h4>Project Management Overview</h4><ul><li>Concepts of project management and scheduling</li><li>The project lifecycle and phases</li><li>Fundamental importance of defining ? and agreeing ? project scope</li><li>Developing a Work Breakdown Structure (WBS) to define project scope</li><li>4 steps to create a schedule based on the WBS</li><li>Understanding task dependencies</li><li>Understanding the concept of the project baseline</li></ul><h4>Developing a Project Schedule</h4><ul><li>Setting the ?Scheduling Mode?</li><li>Creating Tasks, Recurring Tasks (e.g. progress or review meetings) and Milestones</li><li>Defining task Dependencies</li><li>Applying Lag and Lead Time </li><li>Working with the Critical Path </li></ul><h4>Managing Tasks in the schedule</h4><ul><li>Add Notes and attach project documents to tasks</li><li>Setting and removing task Constraints and Deadlines</li><li>Applying the ?Task Path? feature to view dependencies</li></ul><h4>Working with Resources</h4><ul><li>Creating a Resource Pool</li><li>Working with Resource Calendars</li><li>Creating Team/Group Calendars</li><li>Understanding Effort Driven and Non-Effort Driven scheduling</li><li>Assigning Resources to tasks</li><li>Working with Project Costs</li></ul><h4>Managing Project Information </h4><ul><li>Applying Field, Tables and Views</li><li>Applying Filters and Groups</li><li>Creating custom Fields, Tables and Views (Drop-down menus, Traffic Light reports, Flag Fields)</li><li>Using the ?Organiser? feature for customised elements</li></ul><h4>Communicating Project Information</h4><ul><li>Applying formats to Views and Tables</li><li>Using the ?Copy Picture? command</li><li>Create and Print Project Reports</li><li>Exporting to Excel</li></ul><h4>Managing Resources </h4><ul><li>Finding Resource Overallocations</li><li>Resolving Overallocations (reassigning, splitting tasks, utilising float, changing work contours) </li><li>Applying Resource Levelling features</li></ul><h4>Tracking Progress </h4><ul><li>Setting the Project Baseline</li><li>Applying the Tracking Gantt and Tracking Table</li><li>Using the ?Mark on Track? and ?Update Tasks? features</li><li>Working with Dashboards and Burndown Reports</li></ul><h4>Programme Management </h4><ul><li>Methods to consolidate multiple Project Files</li><li>Resource sharing - setting up a Master Resource Pool</li><li>Creating and managing Master Project Files</li></ul></div>

Microsoft Project

Project Management Professional (PMP)

Project Management

Programme Manager

Google Project Management

Project Manager

Microsoft Project Level 1 and 2

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

London

Actors Studio

Screen Acting Weekly with Showreel

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

22775 Courses delivered Online

Herbalist Course: Understanding the Fundamentals of Herbal Medicine

By John Academy

Talent Management Level 3 at QLS Level 3 Course

By One Education

Personal Trainer: QLS Endorsed

By Academy for Health and Fitness

Catering Management at QLS Level 4 Course

By One Education

Biochemistry at QLS Level 4 Course

By One Education

LINUX - CPD Certified

By Academy for Health and Fitness

Data Protection Officer Advanced Diploma - CPD Certified

By Academy for Health and Fitness

Travel Agency Course at QLS Level 4

By One Education

Creative Writing Course: Writing Storybooks For Children

By Course Gate

Financial Crime Risk Management

By LGCA | London Governance and Compliance Academy